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Crossway Pregnancy Crisis Centre
£32,000 per year
C.P.C.C. are looking for a dedicated Director for the charity as it goes into an exciting new phase of development.
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Page 1 of 6
Twickenham, Greater London
£32,000 per year
Permanent, Part-time
Job description

Role Description for Centre Director

Reporting to:                                   Board of Trustees

Location:                                          The Crossway Building, St Stephens Church

                                                           306 Richmond Road, Twickenham TW1 2DF

                                                           Including some remote working and local travel

Salary:                                               IRO £32,000 pro rata, plus pension contributions

Hours:                                               20 - 25 hours per week, schedule negotiable

Type of employment:                    Permanent

Direct reports:                                 All staff and volunteers



The Centre Director supports an enthusiastic board of trustees, having overall responsibility for operating and developing the work of the charity, including raising awareness of its work. This includes responsibilities for its finances, fund-raising, team management and developing relationships within the community.

Being at the hub of all the activities of the charity, this position requires the role holder to undertake the following:

  • Lead and manage the staff team to successfully deliver our services, and to increase the efficiency and effectiveness of this work.
  • Accept the direction of and governance by the trustees and to deliver on the mission of the charity.
  • Develop and deliver existing and new projects with the approval and support of the trustees.
  • Manage strategic relationships with supporting churches, funders, supporter base, suppliers and other stakeholders.
  • Responsible for all finances, budgeting and cash flow management, the producing of financial reports.
  • Manage statistics on operational performance and to provide Key Performance Indicators and reports to the trustees, and other stakeholders.
  • Understand Risk Management and the need to respond and document the approach to risk across the organization and its activities, in addition to an understanding of organizational liabilities and obligations.
  • Attend trustee meetings when required, and completing all tasks required to ensure compliance with governance and regulatory requirements.
  • Promote and defend the public reputation of the charity, and to advocate for its services in person, in the media, and where opportunities arise.
  • Ensure that the work of the centre is thoroughly grounded in prayer, for example by arranging prayer letters and meetings and maintaining an up-to-date list of prayer supporters for the centre.


PLEASE NOTE: This job description gives a broad overview of the types of responsibilities but is subject to change in discussion with the Trustees, based on needs/demands in the work of the charity.



About Crossway Pregnancy Crisis Centre

Our vision is to become a ‘safe place’, offering free, unbiased and confidential support for anyone experiencing any pregnancy crisis, and to help young people and adults flourish by building healthy sexual relationships, and good decision-making capability.

Our mission is to meet our aims by providing the following:           

  • Free, confidential, and unbiased counselling, listening and support to those experiencing those facing unplanned pregnancy or pregnancy loss, including abortion, miscarriage and still birth. These can take place in person or online, or by telephone.
  • Unbiased education services which promote healthy personal relationships, mature sexual relationships and an understanding of pregnancy for young people and adults.


Our activities include:

  • Provision of free and confidential listening support sessions for individuals and couples.
  • Provision of the counselling service at an NHS Hospital Termination Unit.
  • Befriending support for those continuing a pregnancy in difficult circumstances.
  • Delivering lessons in local primary and secondary schools and to teenagers in youth clubs about relationships, and sex education including unplanned pregnancy choices.
  • Delivering the ‘I Am’ relationships course to women in prison.
  • A complete overhaul of our IT and Website is in progress, to equip us to grow well as a charity.
  • Promotion



We are seeking an individual who is passionate about our vision and who will combine spiritual maturity with excellent skills in service delivery and charity management.

A key benefit of working in a small, friendly team is that the role can be developed to reflect personal skills, preferences and interests where suitable. The successful candidate could possibly demonstrate their abilities as an entrepreneurial self-starter who would relish this opportunity.



  • Insight into and sensitivity of the issues around different forms of pregnancy crisis, and understanding the sensitivity of delivering highly personal services, in sometimes life-changing circumstances, to people from any background.
  • Experience of counselling practices.
  • Highly organized and motivated, with the ability to motivate others.
  • Experience in staff management, supervision and reviews.
  • Familiarity with modern technology including social media and Microsoft 365.
  • Able to communicate effectively in person and using current communication channels, such as social media and websites, in support of the charity’s mission.
  • Work as a key member of the team, with insight into personal motivations and drivers.
  • Spiritual maturity and secure in Christian faith, with a practical outworking of this.


Highly Desirable

  • Experience of working in the charitable sector.
  • Experience of counselling in the area of pregnancy choices and pregnancy loss
  • Experience or knowledge of delivering educational programmes.


Appointment will be subject to a satisfactory enhanced DBS check.


How to apply:

Applicants should send a CV and covering letter with reference to the job description, person specification, and statement of faith. This should set out clearly how the applicant would fulfill the requirements and what would be brought to the role, including a description of how Christian faith informs understanding of this work.

References will be sought for the successful candidate.

Interviews are scheduled to take place within two weeks of the closing date.

Respecting the founding principles of the charity as a faith-based organisation, and in keeping with the Equality Act 2010 (Schedule 9 Para 3), the trustees require the successful candidate to be a practising Christian.


Refreshed on: 26 March 2021
Closed date: 05 April 2021
Tags: Christian, Operations
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