Communities manager jobs in london, greater london

Mind in Croydon is seeking to recruit a full time Advocacy Service Manager to join our small, dedicated team of Independent Mental Health Advocates (IMHA) working to provide advocacy services to adults subjected to detention under the Mental Health Act in the London Borough of Croydon to ensure they understand, express and exercise their rights, and to enable them to access essential services. The advocacy team also provides Community Mental Health Advocacy for people who are informal patients in psychiatric hospital or living in the community and provides weekly advocacy service at two InMind Healthcare Group hospitals in Croydon.

The role is ideal for an experienced Advocate, who is passionate about promoting the rights of people who are experiencing poor mental health, in sometimes challenging conditions, but who is also committed to nurture the next generation of future advocates, as a key part of the role will involve supervising and supporting a current trainee in addition to a qualified IMHA, providing guidance, support, and skills development on casework and advocacy.

In December 2024 the team was awarded the Quality Performance Mark in Advocacy, a testament to their quality of service providing safe and life-changing support.

Advocacy Service Manager

SALARY: £ 37,728.88 per annum
plus pension contributions (above 4% by salary sacrifice)

REPORTS TO: Head of Social Inclusion & Support Services

RESPONSIBLE FOR: 2 Independent Mental Health Advocates(IMHA)

TERM: Permanent, subject to funding, full time (36 hours pw)

BASED AT: Bethlem Royal Hospital, Beckenham BR3 3BX. Advocates are also required to meet clients at different sites throughout Croydon and neighbouring boroughs.

This role supports hybrid working. Other flexible arrangements can be discussed however please note that specific flexible working arrangements such as staggered hours may not be feasible due to operational constraints set by the Hospital.

Finance Manager 
We are seeking a Finance Manager to join the growing Reaching Higher team and bring our finance function fully in-house. We are looking for a skilled and detail-oriented professional who will play a pivotal role in ensuring strong financial systems, accurate reporting, and sound financial planning. The successful candidate will demonstrate a proven track record in financial management and governance, budgeting and forecasting, payroll and pension oversight, and the ability to provide clear strategic insight and analysis to support organisational growth and sustainability.

Purpose of this Role

Our finance functions are currently partially outsourced to an external contractor. Our income has grown significantly over the past five years and our Board have now decided to employ a Finance Manager and bring financial expertise in-house. In this new position as the Finance Manager at Reaching Higher, you will play a vital role in ensuring accurate financial reporting and planning, payroll and pension management, and financial governance and compliance. You will support all aspects of Reaching Higher’s work and development through ensuring strong financial systems. 

You will work closely with our team to ensure that all day-to-day finance requirements are met, including accurate grant finance monitoring and reporting to multiple funders. You will also work closely with our senior leaders and board to build the charity’s financial resilience and the financial awareness of our wider team.

You will work closely with the Executive Assistant & Administrator and report to the Executive Director, as well as working closely with the Executive Team, Treasurer and wider Board. 

About Reaching Higher 

Reaching Higher is a youth organisation which works with over 2000 young people aged 9-21 each year across Croydon and surrounding boroughs. Developed in partnership with local churches, we are a youth-led charity with a Christian ethos and this role is restricted under basis of faith.We have a particular emphasis on providing mentoring support to young people and supporting their development as leaders. We have established strong links with key local, London and UK-wide organisations and our approach leads us into regular working contact with partner schools, community groups and churches.  

Please see our job specification table below for more information.

Qualification 

-AAT or Accountancy body qualified preferred, with at least 5 years’ experience

Experience

-Experience of maintaining accounting ledgers

-Experience of charity accounting & SORP principles

-Experience of a Finance Manager role 

-Experience of using Microsoft packages with excellent IT skills

-Experience of working in a small team

-Experience preparing monthly / quarterly management accounts

-Experience preparing annual statutory accounts and being involved with audit processes

-Experience managing financial operations, planning, reconciliation, reporting and analysis

-Experience of working with and co-ordinating income and expenditure across multi-project budgets

-Experience running monthly payroll 

-Knowledge of a range accounting software – preferably Xero

-An understanding of our work and the sector Reaching Higher operates in

-An understanding of good financial management and the importance of care and accuracy

-Knowledge of financial governance, including accounting regulations and best practice 

Skills

-Well organised, efficient and accurate

-Able to maintain confidentiality and deal with sensitive information

-Articulate with good verbal and written communication skills – ability to work with and support non-financial officers and managers

-Ability to propose new and maintain existing controls within the organisation

-Ability to work independently on multiple projects, organise own workload and prioritise

-Ability to take responsibility for the finances of the charity, and work with the senior team to ensure financial stability and/or growth

Personal Qualities 

-Demonstrable commitment to working in ways which promote equality of opportunity

-Commitment to continuous professional development

-Confident in working alone or at home

-Strong work ethic, results-motivated and solutions-focused

-Ability to work on own initiative, be pro-active, consider implications and make decisions.

-Capable of working to tight deadlines

-Ability to take an agile, flexible and responsive approach to management and responsibilities 

-Willing to strive for quality and excellence, setting high goals and committed to continuous improvement

-Commitment to equality and diversity and an understanding of how to promote them in your work

Our building is a space that’s open, welcoming and full of life throughout the week (including evenings and weekends).

No two days will be the same. You’ll make sure our building runs smoothly and safely for everyone who comes through our doors. Some days you’ll roll up your sleeves to tackle practical tasks yourself; other days you’ll manage and coordinate others. This is a great opportunity to work in a state-of-the-art, purpose-build community centre, helping to care for and steward our building so that it is always ready for use by our community.

In this hands-on role, you’ll be at the heart of our community’s daily life. From overseeing maintenance and coordinating the caretaking and cleaning teams, to ensuring M&E systems run at their best, you’ll make sure our building is a safe, well-functioning, and inviting place for everyone who comes through its doors.

If you’re organised, dependable, and motivated by making spaces work well for people, we’d love to hear from you.

Sands offers support to anyone affected by the death of a baby. 

Our volunteers are incredible! They run peer support, community-based activity, build relationships with hospitals, run football teams, cheer at events and much more. Putting them first and enabling the activity they deliver is the primary goal of the Community and Volunteering Team.

Local peer-led bereavement support is a core part of what we do here at Sands. This is primarily delivered by Support Groups and Sands United football teams run by dedicated volunteers right across the UK, most of whom are bereaved themselves. There are 84 Groups and 40 Sands United team across the UK who provide safe and welcoming spaces to be there for each other.

This is a high-profile and exciting new role which is responsible for ensuring that anyone affected by baby loss or the death of a baby has the chance to access Sands peer led activities in Northern Ireland, promoting sport and activities for health, wellbeing and support services and groups, ensuring that all sections of the community are aware of available activities and where they can go to be part of the community.

We are looking for successful, demonstrable experience of working with minoritised communities and a good working understanding of the barriers people experience accessing bereavement support and care in statutory, health and community settings.

With experience of coordinating volunteering programmes on a regional or national basis, you will be passionate and knowledgeable about the potential for volunteering within the charity sector.

You will have excellent communication skills suitable for a range of different audiences and environments, with significant experience of volunteer management and relationship building.

Additionally, you will have experience of working with marginalised communities together with an understanding of the barriers to accessing bereavement support that these communities encounter.

Senior Grants Manager (Maternity Cover)

The Bloom Foundation

London with 4 days in the office in Camden and 1 day working from home and some national travel

Salary £50,000-£55,000 depending on experience

9-12 months fixed term contract (maternity cover) to start in December 2025

Full time, with flexible working hours

Excellent benefits including 25 days annual leave plus 8 bank holidays, employers pension contribution of 3%, private healthcare, onsite employee gym and café

Are you an experienced grants manager seeking an opportunity to make a meaningful impact? Are you passionate about making a difference, bringing out the best in others, acting with integrity, and delivering effectively and efficiently?

Charity People are delighted to be partnering with The Bloom Foundation, a growing UK-based family trust dedicated to Helping communities thrive. Since its establishment in 2011, the Foundation has focused on addressing key issues and promoting positive change in the communities it serves through strategic grant-making and partnerships.

The Foundation donates £6-7 million a year in operational grants and funds a diverse portfolio of charities in the UK and Israel. Its focus areas include strengthening the UK Jewish and Brighton communities, creating a more cohesive society in Israel and mainstreaming a preventative approach to health.

One of the Foundation’s Senior Grants Managers is going on maternity leave and so they are seeking a highly skilled and experienced Senior Grants Manager to join their small, dynamic team.

The Senior Grants Manager will cover a diverse portfolio of charities across the Foundation’s key funding areas, with a focus on health (including mental health) and the UK Jewish community. Supporting grantees over a multi-year journey to helping them achieve their goals, the Senior Grants Manager will need to be an excellent relationship-builder, with a strong knowledge of philanthropy, and a dedication to enhancing impact through effective grant-making.

Key responsibilities

• Grant Management & Compliance: Oversee all stages of the grant lifecycle, ensuring alignment with Foundation guidelines, values, and objectives.
• Relationship & Stakeholder Management: Cultivate strong relationships with grantees, charities, and non-profit organisations, acting as the primary point of contact.
• Evaluation & Reporting: Monitor grantee outcomes, assess programme effectiveness, and prepare detailed reports for stakeholders and board members, highlighting impact and progress.

The Senior Grants Manager will have at least 5 years’ experience in grant management, preferably within a philanthropic private foundation, carrying out grant assessments and grant reports. The successful candidate will have a strong level of analytical skills and strong experience of working with a grant management database (The Bloom Foundation uses Blackbaud). You will be an excellent communicator with the ability to present complex information clearly and concisely and the ability to think strategically, connecting the dots across a grantee’s organisational journey. You will have good relationship building skills and a high level of diplomacy and able to deliver in a fast-paced environment. You will be proficient in office software packages, including MS Office and Excel and confident working accurately with figures.

The successful candidate will be a collaborative team player. You will be interested in and committed to contributing to the overall success of a small and highly motivated organisation with a versatile and flexible approach and a “can do” attitude.

The role is based in a modern, vibrant office in Camden on the canal, with 4 days from the office / 1 day from home hybrid policy. There will be some evening events, and some travel involved nationally to visit grantees. The Bloom Foundation benefits from the use of a gym and a café which serves healthy food and is available for employees of the Foundation.  The culture is friendly, flexible and sociable. Please note this role is subject to background checks due to working within a family foundation.

This is a fantastic opportunity to join The Bloom Foundation’s grant-making team. If you are excited by this role and have the relevant skills and experience to apply, we would be delighted to hear from you.

How to apply:

The application process is CV and Supporting Statement. In the first instance, please send your up-to-date CV to Jen at Charity People or contact Jen for an informal confidential chat about the role and for further details about next steps. The closing date is 9am on Tuesday 14 October. The first stage interviews will take place on Friday 31 October, with second stage interviews on Tuesday and Thursday 3 and 5 November. Both interviews will be in person at the Bloom Foundation’s office in Camden. Please note: Early interest is encouraged as we are receiving applications and will consider interviewing on a rolling basis due to the FTC nature of this role. The start date for the role will be early December.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Jen if you require any assistance or adjustment to help ensure the application process works for you.

At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Programme Manager (Loneliness)

We are seeking a Programme Manager (Loneliness) to join the Astra Foundation. The successful candidate will play a pivotal role in shaping and delivering our growing grants portfolio tackling loneliness among young people in the UK and France.

This is an exciting opportunity to join a small but ambitious foundation. As Programme Manager, you will:

• Oversee and develop our portfolio of grants tackling loneliness across the UK and France
• Work with grantees and partners to generate learning, share best practice, and amplify effective approaches.
• Engage in local and global networks on loneliness, ranging from social-prescribing, funding and commissioning programmes, and research

The successful candidate will report to the Foundation Manager and work closely with our Board and Chair. You will combine rigour in grant making with the vision to influence systemic change – helping us explore what works, share best practice, and catalyse cross-sector collaboration.

This role is ideally suited to someone with experience in programme management or grant making, and with a passion for tackling one of society’s most pressing but often overlooked challenges.

Salary: £40,000–£45,000 (depending on experience, pro-rata if part-time)
Contract: Full-time  – we will also consider candidates wishing to work 0.8 FTE
Location: Hybrid – Victoria, London (two core office days per week)

Please download the full application pack below for further details.

We're looking for a kind, compassionate, and resilient Deputy Manager to join our Young People Service in Ealing.

£34,500.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
The Deputy Service Manager supports the Service Manager in effectively managing all operational matters within their designated services, including line management of frontline staff.

The Deputy Service Manager shares responsibility for ensuring that a holistic and cohesive approach to customer support is embedded across accommodation services. Look Ahead operates trauma-informed and psychologically informed approaches, ensuring customers benefit from strengths-based support practices. The role requires an individual who embodies psychologically informed practice through their leadership style.

Together, these services support up to 12 young people at any one time, offering a welcoming, supportive environment on a spot-purchase basis.

The role of Deputy Manager will involve five 8-hour shifts, Monday to Friday.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Support the Service Manager in driving operational activities within your service area, ensuring clear, relevant, and challenging objectives and ongoing performance tracking.
Successfully lead and motivate your team, championing and maintaining a positive local culture within the service.
Build supportive, trusting relationships with young people and create a welcoming and positive atmosphere.
Prioritise the prompt filling of voids and the reduction of arrears and bad debts.
Continuously work to improve staff competence, ensuring proactive ownership of staffing matters, swift resolution of conflicts, and effective management of issues.
Facilitate transparent and effective communication flows between management and frontline teams.
Lead on casework management, ensuring that risk assessments and support plans are regularly updated and dynamic.

About you:

Enjoys social interaction and engaging with others; actively participates in local activities to promote customer involvement and inclusion.
Able to lead and motivate staff transparently and consistently.
Exhibits warmth, friendliness, and an open approach.
Prefers working collaboratively within a team.
Calm and resilient under pressure; does not allow emotions to negatively impact judgement.
Practical, logical, and naturally well-organised.
Thrives in environments characterised by change, diversity, and dynamic challenges.

What you'll bring:

Essential:

Educated to degree level or equivalent.
Relevant qualification in business or management (e.g., CMI/NVQ Level 4 or equivalent).
Specialist knowledge related to supporting young people with mental health diagnoses.
Experience working within complex mental health environments.
Demonstrable knowledge and experience of trauma-informed practice.
Desirable:

Experience managing accommodation-based services and resources, with proven ability to deliver within budget and meet performance targets.
Experience supervising and leading staff teams providing support to young people in or leaving care.

For our full job description please visit our website
About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Salary: £45,981
Contract: Full-time, permanent
Location: Turn2us London Hub (Farringdon) & homeworking

As the Supporter Engagement & Legacy Manager you will play a key role as we seek to reignite our legacy marketing programme and grow overall individual giving income to help ensure long-term support for those facing financial difficulty. You will be responsible for the project management and implementation of all supporter engagement activity, acquisition, and legacy marketing activities, ensuring all activity is optimised and campaigns include enhanced digital and social media content.  

Reporting to the Co-Heads of Supporter Engagement and managing the Supporter Engagement Officer, you will develop a multi-year plan to rebuild legacy income and a pipeline of legacy supporters, including re-engaging the EFH care home staff and major donors.

You will be responsible for supporting the strategic direction, operational plans and effective management of Turn2us’s giving programmes from individuals including appeals, regular giving and legacies, maximising net income from new and existing income streams.

The successful candidate will have experience of managing direct marketing campaigns in a charity environment as well as proven ability to manage successful legacy marketing campaigns. They will have significant experience stewarding individuals and legacy supporters and be adept at communicating the impact of donations, as well as having line management experience. The ability to make a strong case for supporting Turn2us’ key areas of work is crucial, as is an aptitude for proactively increasing acquisition and retention rates.

The post holder will also be a self-starter who is comfortable building new strategies from a relatively small pool of supporters and is experienced testing different tactics to establish the best practice for Turn2us.

If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating financial insecurity, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 1 day a week.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Closing date: 29th October 2025 at 23:59pm.

Interview date: 11th November 2025

Hubbub is looking for a motivated fundraiser join a thriving development team at an exciting and pivotal moment in our charity’s growth. With significant expansion in our Trusts & Foundations income over the past 18 months, we are now poised to build on this success and strengthen our philanthropic partnerships.  

As Development Manager you will have the opportunity to shape the future of our Trusts & Foundations programme by cultivating new relationships and securing substantial funding from trusts, foundations, and statutory bodies. In addition, you will also play a key role in advancing our income generation from businesses and contribute to the development of our events and funder communications.  

This is your chance to leverage your creativity, passion, and expertise to forge impactful partnerships that drive meaningful environmental change on a large scale!  

Your role will include:   

• Securing funding for diverse aspects of our work against Hubbub’s annual fundraising target, from core costs to specific roles, to scaling successful projects.   

• Contributing to the growth of the Trusts fundraising pipeline, nurturing new relationships with both solicited and unsolicited prospects, and supporting colleagues to do the same.   

• Working closely with Project Leads and Directors to deliver engaging and persuasive trusts and statutory proposals that expertly match funding criteria to Hubbub’s projects and priorities.    

• Identifying external networking opportunities for yourself and the wider team to increase our visibility amongst potential funders and build new relationships.  

• Undertaking regular prospect research to identify new Trusts that align with Hubbub’s strategy, focus areas and projects  

• Strengthening existing Trusts relationships by showcasing our impact through timely reporting, and delivering donor stewardship to high standards.  

• Updating our funder database (Pipedrive), with relevant funder information in a timely manner.   

• Keeping up with environmental and philanthropic developments and trends so you can join the dots between the urgent environmental challenges that we face, the sustainability ambitions of funders and our own strategic objectives.  

• You will also be expected to join in-person funder meetings whenever required, likely in and around London. 

You will also support:  

• The wider team to secure income from businesses. This will involve developing introduction decks, employee engagement offerings, client proposals and more.  

• Hubbub events by contributing to ideas, compiling invitee lists, and drafting invitations.  

• A variety of other activities that will support our income generation when required.  

Who you are 

• You’re motivated and ambitious, with a tenacity to work towards targets. You will likely have contributed to and secured 5-6 figure grants from Trusts and statutory bodies. You’re open to taking risks and learning from failure. 

• You’re an excellent bid writer and enjoy converting complex projects into winning proposals with funders’ motivations and criteria in mind.

•  Your relationship building skills are top-notch, both virtual and IRL. You’re confident developing new funder relationships from scratch, whilst nurturing existing ones. You enjoy getting away from your desk and finding opportunities to network. 

• You have a deep understanding of how trusts and foundations work and are open to sharing your knowledge with colleagues.

• You’re collaborative and able to work across all levels of an organisation, managing up and down when needed, to produce high quality bids on time and on budget. 

• You’ll enjoy researching and prioritising new Trusts funders to approach. 

•  It would be a bonus if you have experience fundraising from businesses and/or high net worth individuals, plus utilising a CRM system to not just track deals but identify useful insights. 

Regardless of your experience, alignment with Hubbub's values is essential.   

Hubbub’s success and distinctiveness rests on the quality of our people. At every stage of their career, a Hubbuber is:  

• Intellectually and politically curious and engaged.  

• Proud of the work they do.  

• Upbeat, motivated by challenges, and tenacious in solving them.  

• Creative, innovative and playful.  

• Team players, sharing success and solving issues and challenges collaboratively.  

• Organised, dedicated and conscientious, with fantastic attention to detail.  

• Flexible, willing and able to respond to constant change and challenge.  

• Committed to communicating in a way that is compelling, clear, accurate and accessible.  

If your experience looks a little different from what we’ve identified, and you think you can bring value to the role, we’d love to learn more about you! 

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Community Keyworker

Salary: £23,000 - £27,000

Location: Chelmsford and Colchester

Contract: Permanent

Hours p/w Full Time 35 hrs per week

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police & Prison Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?

Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?

In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.

About You:

Are you a strong believer in advocating for others? Are you empathetic, patient and determined? Then this opportunity could be right for you.

The Minerva service provides holistic, trauma-informed support for women in touch with the Criminal Justice System. We do this through offering dedicated one to one support, safer women’s centre spaces and specialist interventions and partnerships.

To be successful as the Community Key Worker you will need the below experience and skills.

You will be working in a supportive, friendly, and welcoming team whilst having oversight of a caseload of women, who may be under the supervision of the National Probation Service or in custody, enhancing the offer of holistic support and advocacy services available to them throughout their journey.

Building relationships with other statutory and non-statutory agencies in local communities is vital to build referral pathways and provide a whole system approach to supporting individuals.

To carry out this work you will meet women in the community in your designated borough and co-locate with other agencies including the National Probation Service, as well as regularly attending Advance’s vibrant Women’s Centre/office space.

You will be a creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder and has good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions.

How to apply:

• Closing Date for Applications: 19th October 2025
• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) if working a 35 a hour week.
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have any additional needs, please email  the Talent Acquisition Team who will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.

We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguard

ROLE OVERVIEW

This role offers the opportunity to lead and shape the entire volunteer experience at The Diana Award, from recruitment to recognition. The Volunteers Programme Manager will inspire and support volunteers, design and develop engaging training, and foster a strong community aligned with TDA’s mission. Focusing primarily on the Mentoring Programme, you will manage key partnerships with corporate volunteers while driving recruitment and retention strategies. Working closely with the programme delivery team, you’ll ensure volunteers are well-prepared and integrated into delivery, strengthening impact across all activities. Safeguarding young people is central to this role, ensuring volunteers are equipped to provide a safe and supportive environment. This is a fantastic opportunity to lead, grow, and celebrate a passionate volunteer community, making a lasting impact on young people and their communities.

JOB DESCRIPTION

Mentor Co-ordination (recruitment, onboarding, supervision and support) 

• Collaborate with and support the Programme Delivery team to design and deliver bespoke training for mentors, both online and face-to-face.
• Lead on the recruitment, onboarding, and training of mentors, working with programme delivery team to deliver a seamless mentor journey.
• Partner with the MarComms team to coordinate communications with volunteering partners and mentors about online and face-to-face opportunities. Lead and coordinate the full mentor journey in collaboration with MarComms, including recruitment, onboarding, and training.
• Co-develop and uphold robust volunteer policies and procedures with Operations and HR, ensuring compliance with organisational standards and legislation (including safeguarding, child protection, risk management, health and safety, and data protection). Coordinate with HR on implementation, including DBS, right-to-work, and reference checks.
• Encourage best practice sharing across the volunteer community, fostering collaboration and peer learning.
• Lead on recognition and celebration of mentors, including national campaign days, showcasing their contribution to TDA’s work.
• Act as the key interface for external programme enquiries and represent TDA as an ambassador.
• Work in close partnership with Programme Facilitators to track attendance, engagement, and outcomes for mentors, ensuring reflective practice and continuous learning are embedded throughout the mentor journey.
• Act as the key support person for mentors and Programme Delivery staff, ensuring both groups feel equipped, valued, and able to deliver programme aims and outcomes

Cross-organisation working & sharing learning

• Work with the programme delivery team to design, deliver, and review programmes, ensuring best practice in mentor support during sessions and upskilling staff where needed.
• Lead mentor recruitment and retention strategies, creating diverse opportunities to keep mentors engaged and connected to TDA’s wider strategy.
• Collaborate with fundraising and corporate partners to develop and grow partnerships that strengthen mentor engagement and support TDA’s mission.
• Innovate mentor engagement by using technology to broaden opportunities, enhance communication, and ensure effective volunteer data management.
• Champion the role of mentors internally, ensuring staff understand and maximise their contribution to TDA’s impact and strategy.

General Safeguarding Duties

• Ensure robust safeguarding practice, including responding appropriately to concerns about young people or adults involved in the programme and maintaining accurate records in line with legal requirements and TDA’s safeguarding policies.
• Equip and support mentors on safeguarding, ensuring they understand policies and procedures through training and ongoing guidance.
• Maintain up-to-date knowledge of child protection, safeguarding, and abuse issues, applying new developments to strengthen practice across the programme.

EXPERIENCE

• Experience of volunteer management (experience working with corporate volunteers is a bonus)
• A proven track record in designing and delivering effective and engaging training to volunteers 
• Knowledge and experience in safeguarding and child protection (or willingness to undertake training) 
• Experience of writing clear, concise and engaging policies and procedures
• A demonstrable understanding of the role of youth work in contributing to positive outcomes for young people and different models of delivery
• Experience of building and managing relationships with a wide variety of stakeholders, including programme delivery team, external partners and funders

SKILLS

• Strategic and creative thinker, able to plan ahead, identify new opportunities, and write clear, engaging policies and procedures.
• Strong relationship builder, with experience managing diverse external stakeholders, including partners and funders, and inspiring commitment to TDA’s vision and values.
• Excellent communicator, with strong interpersonal, public speaking, and presentation skills, and the ability to produce clear written materials.
•  Well-organised and detail-oriented, with proven ability to manage multiple priorities, work independently and collaboratively, and use IT systems (ideally including CRM).
• Knowledgeable and committed to youth work, understanding its role in positive outcomes for young people and championing meaningful youth participation and engagement.
• Dedicated to growth and development, with a commitment to self-learning and supporting others’ development.

PERSONAL QUALITIES

• Commitment to The Diana Award’s vision, values and mission
• Personal integrity and credibility
• Commitment to self-development
• Driven to achieve great results
• Ability to work well under pressure

OUR ORGANISATION

• The Diana Award is committed to anti-racism, social justice and building and developing a workforce which reflects the diversity of the young people we support. We are proud to be an equal opportunities employer that values and respects the people who work for us. We seek to ensure all job applications are treated fairly, with respect and without bias.
• We positively encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity.
• Every staff member has their own personal training and development budget, ability to work flexibly around core hours, access to our employee assistance programme 24/7, wellbeing initiatives, opportunities to connect, collaborate and celebrate with colleagues both in person and online, and much more.
• We are committed to safeguarding and promoting the welfare of all. This is a responsibility that is shared by all members of staff the successful candidate will be subject to an enhanced DBS or equivalent police check.

APPLICATION DETAILS

Application deadline: Wednesday 08 October 2025 at 11.00pm.

Shortlisted candidates will be invited to an interview to take place in our London office on Thursday 16 October. 

Please reach out if you require any support with the application process or have questions about the role or the process.

Good luck with your application! 

About us

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. 

Our Values

Our values underpin everything we do:

• Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
• Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.

About the role

This role leads our individual giving fundraising through direct marketing and supporter care, helping grow sustainable income and engagement. It plays a vital part in delivering the Refugee Council’s strategy to expand our supporter base and amplify positive narratives about refugees. 

Staff benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more.

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 26 October 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Are you an experienced community builder with a passion for purpose driven work? Do you thrive in a dynamic, mission focused environment where relationship-building, leadership, and strategic thinking make a lasting impact?

We are looking for a Community Fundraising Manager - North  to lead and expand outreach efforts across the North of England. This full-time position is remote based, with regular travel across the region.

As a Community Fundraising Manager – North, you will be responsible for:

• Managing a small team of regional fundraisers
• Building networks with community leaders, clergy, schools, and donor groups
• Developing and implementing outreach and fundraising strategies in line with wider organisational goals
• Supporting and recruiting volunteers and public speakers (Community Appealers)
• Contributing to national campaigns, events and conferences
• Driving digital engagement through collaboration with a national social media team

You will be the key liaison between local communities and the national office, ensuring consistent communication, support, and innovation in regional engagement.

Key responsibilities:

• Lead and support Community Fundraisers in the region to achieve strategic goals
• Strengthen relationships with existing donors, high-value supporters, and volunteers
• Coordinate speaking engagements and event presence at parish, school, and community levels
• Represent the organisation at large scale national events and conferences
• Deliver quarterly performance and financial reports
• Collaborate closely with internal teams in communications, events, fundraising, and support services

Essential skills and experience:

• Background in community engagement or fundraising
• Strong public speaking and presentation skills
• Excellent relationship building and leadership abilities
• Organised and self motivated with a strategic mindset
• Proficiency in Microsoft Office and social media platforms
• Full UK driving licence and access to a vehicle
• Willingness to travel regionally with occasional overnight stays

Desirable:

• Experience using CRM databases (e.g. Raiser’s Edge)
• Understanding of Catholic diocesan structures
• Experience working in the charity sector

Salary: £40,000 - £45,000 per annum

Location: Remote, You must be based in North England with regular travel across the region

Recruitment process: Cv and Supporting Statement

Contract type: Permanent

Deadline: On rolling basis

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.