Contracts Manager Jobs

As our Finance Manager you will be at the heart of the charity’s operations and play a vital role in helping us embark on a new 3-year strategy. Working closely with the Director of Operations and CEO your role and expertise will be pivotal in driving excellence and integrity in financial management and strategic financial decisions. 

Your responsibilities will span the entire financial lifecycle, from budgeting and forecasting to meticulous reporting and process optimisation, you will also lead on management reporting, cashflow planning and the delivery of WellChild’s audit, Annual Report & Accounts.

You will have a detailed knowledge of accounting principles (ideally from within the charity sector), strong analytical skills; be able to demonstrate both operational and strategic thinking and have a proficiency in accounting alongside a relevant finance qualification; (ACA, ACCA, ACMA).

You will also need to have advanced excel skills, experience of charity accounts, SORP and charity VAT and be able to plan, prioritise and organise your work with impeccable attention to detail.

For full details of the role and contact details for a furhter discussion please see the Job description/ person specification and job advert documents.

We look forward to recieveing your application by the 20th May 24.

Programme Manager - South Central Region

Location: Home Based
Salary: £36,050 FTE
Hours: 35 hours per week
Job Type: Full time
Contract Type: Permanent

Do you want to join an organisation committed to addressing low literacy and numeracy levels amongst people in prison?

Our three-year strategy is working well with improvements and expansions to our delivery model, a renewed vision and mission and we want to continue to develop and grow. To support this, we are recruiting for a new programme manager to grow our programmes and contracts in our South-Central Region. This area covers prisons HMP Winchester, HMP Bullingdon, HMP Grendon, HMP Springhill, HMP Aylesbury, HMP Huntercombe, HMP Woodhill, HMP Isle of Wight and HMP Gurnsey. We are seeking proactive, committed, and enthusiastic applicants to join our team and help us continue our journey.

Working closely with people in prison, prison managers, Shannon Trust staff and volunteers you will ensure development of our criminal programmes maximising literacy and numeracy learning opportunities for people across a number of prisons and contracts in your area. 

Ideally you will have some experience of prison settings, managing teams and contract performance, underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. We want to hear from applicants who can lead, drive performance and who are as committed to the cause as we are.

This is a home-based role which requires regular weekly travel across the South Central area to prisons and meetings (anticipated number of travel days are 2 days per week).

Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Interviews to be held on 27 June 2024. 

REF-214153

Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? This is an exciting opportunity for someone already working in an advice role and looking to take the next step in their career to join the Brent Irish Advisory Service (BIAS) as Advice Manager.

The Advice Manager will take the lead on BIAS’s day-to-day advice services, managing a small team of advice specialists to ensure that we provide the highest-quality service to our clients. You will need to have strong people skills and the ability to build good working relationships with staff and clients, along with excellent organisational abilities to ensure that projects are delivered on time.

This role will also involve working with the leadership team to help identify areas for future development and support grant applications and reporting, which will give you the opportunity to have a direct impact on shaping the organisation’s future strategy and direction.

If you are an experienced advice specialist and are looking to step up but don’t have all the skills required, please consider applying as we are willing to consider appointing the right candidate as a training and development role.

KEY WORK AREAS AND MAIN DUTIES

Staff management

• Managing a small advice team, ensuring the quality of the advice provided.
• Providing support and supervision to staff on the delivery of advice services, ensuring that appropriate advice is provided and casework deadlines are met.
• Ensuring good teamwork and lines of communication between staff, volunteers and partner agencies.
• Creating a positive working environment in which equality and diversity are promoted and staff can do their best.

Quality and service delivery

• Leading the welfare advice services, including contributing to possible future expansion.
• Maintaining a small personal caseload (approximately one day’s work per week).
• Working with the Operations Manager to ensure that BIAS maintains the Advice Quality Standard (AQS) and is successful in AQS renewal.
• Leading on monitoring service delivery, recording outcomes and ensuring efficient allocation of resources.
• Managing all aspects of risk relating to advice delivery, complaints handling, safeguarding and GDPR.

Operational support

• Working with the leadership team as required on operational matters, including planning, strategy for future development and grant applications and reporting.

For more information about the role and who we are looking for, please see the attached job pack.

Candidates must be eligible to work in the UK. This role will be based in our advice offices but there may be some options for flexible working (i.e. one or two days per week).

WHAT DOES BIAS DO?

BIAS is a local charity which has supported England’s largest Irish community in Brent for over forty-five years. We deliver our support through our welfare advice drop-in service, our Active Ageing Clubs and our Be-a-friend volunteer scheme. We raise over £1 million in extra income for the most vulnerable every year and have over 3000 attendances at our club services. BIAS has exciting plans for possible further expansion in 2024 and has a range of medium- to long-term grant funding, including from Ireland’s Emigrant Support Programme.

Legacy and In Memory Manager

The Legacy and In Memory Manager will take ownership of Air Ambulance Charity Kent Surrey Sussex's (KSS's) approach to Legacy and In Memory Giving.

Main Responsibilities:

- Deliver and oversee all day-to-day activity around legacy and in memory fundraising, ensuring campaigns and activity are effectively coordinated and that broader teams are enabled to support delivery
- Own, develop and deliver a range of impactful, innovative and insight-led fundraising campaigns to a range of audiences, and produce accurate and regular campaign evaluations, providing future recommendations
- Drive forward KSS Legacy Fundraising strategy and look to implement an In Memory Giving fundraising strategy to increase income
- Lead on the development and delivery of the In Memory fundraising programme including the creation of a tribute fund programme
- Establish, develop and maximise the potential of tribute funds at KSS and manage the relationships with associated families/supporters.
- Identify new ways to increase the efficiency of campaigns and activity by developing, testing and evaluating new approaches to donor acquisition, retention and engagement.
- Work with colleagues within marketing and other teams to implement new methods, and channels that deliver scalable growth.
- Own the welcome experience for in memory donors and those who have enquired about legacies, and work collaboratively to ensure that ongoing processes for thanking, stewardship and donation processing are effective.
- Implement and continuously review processes and practices to ensure that a high level of supporter service is maintained
- Manage and develop the relationship with all external agencies and providers who are engaged in our lottery and in memory

About you:

- Experience of delivering income growth within Legacy and In Memory giving, whilst delivering excellent service to all supporters
- Experience of using databases to input, update and extract supporter or customer data
- Experience of coordinating activities across different teams
- Knowledge of Gift Aid
- Knowledge of GDPR

About KSS:

We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.

We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,000 incidents. We are fearless and tireless in fighting to save every lif

Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.

Additional Information:

The closing date for this role is the 20th June 2024. However, the role may close prior to this date if a suitable candidate is found.

Location Rochester Airport, Kent
Contract: Permanent, Full time
Salary: £31,000 - £35,000
Hours 37
Benefits:33 days annual leave rising with service Occupational/Enhanced Sick Pay Enhanced Parental Leave Access to the Blue Light Card and Blue Light Events Access to the Wellbeing Hub Money Purchase Pension Scheme Group Life Assurance Cover Group Income Protection Cover Critical Illness Cover Employee Assistance Programmes Hybrid working Development opportunities

Closing date: 20-06-2024

REF-214 199

Osmani Trust is an award-winning youth and community charity providing a range of youth, violence reduction, employment, mentoring, and health & sports services to diverse communities in Tower Hamlets and surrounding Boroughs.

We are recruiting a Programme Manager to lead our grassroots consortium Better Bethnal Green (BBG), supporting young people facing multiple/complex disadvantages in the borough. Our partners and we are specialists in transforming the life trajectories of young people who have become marginalised by local poverty, unemployment and crime – particularly those from BAME communities who are disproportionately affected by these issues.

The candidate will need to have experience in managing multiple projects at a senior level, a proven track record, an excellent communicator and an understanding of London and in particular Tower Hamlets’ voluntary sector.

This is a unique opportunity to lead a creative and innovative approach to violence reduction and to leave a lasting legacy that positively impacts young people and local communities.

Contract type

Permanent - St Giles Hospice Shops 

Location

Mere Green 

Hours

37.5 Hours (working 5 days out of 7) Fully flexible 8:55am - 5:05pm trading over 7 days 

Annual salary

£27,300

Review Date

09/05/2024

As the Community Shop and Online Manager for our flagship store in Mere Green you will lead a team of paid staff and volunteers. You’ll be empowered to make decisions locally whilst working within a supportive framework. You’ll work within and for your local community ensuring that engagement and support is understood and promoted. 

You’ll have great commercial skills, an understanding of how online selling works and why customer service is key and want to be part of a successful team. Ideally, you’ll have previous retail management experience, be able to demonstrate strong leadership and have the ability to work with and motivate any team.

Reporting into a Regional Manager you will be responsible for ensuring that your store and the online store runs efficiently and delivers a positive financial contribution to the Hospice. You’ll also have the support of a Retail Regional Supervisor, available to provide encouragement, training and development of best practise. 

Qualifications

Essential

·Good standard of education in English and Maths 

Knowledge and experience

Essential 

·Genuine interest in charity retailing/fashion 

·Previous retail/charity retail management or supervisory experience 

Desirable 

·Local community knowledge 

·Experience in E-commerce operation, ideally in charity retail 

Values

Exhibits our hospice values and behaviours

Skills

Essential 

·Proven customer service skills. 

·Flexible and be able to adapt to change on a daily basis 

·Able to complete physically demanding work in the form of standingfor long periods and moving stock 

Desirable 

·IT and numeracy – Office365/Share point 

Personal Attributes

·Strong communicator

·Good interpersonal skills. 

·Good time keeping & strong work ethic

·Conducts themselves’ in a professional manner.

·Good organisational skills 

·Inclusive and diverse in their approach 

·Empathetic 

·Team Player 

·Able to work under pressure 

·Collaborative

·Ambassador for St Giles Hospice 

Other requirements

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

The estate includes 22 shops and e-commerce operation with a turnover of approx. £3.5 million which supports the overall income generation strategy. 

Job Title: Senior Project Manager
Hours: 35 hours (full-time with hybrid working)
Location: ISHA, Blackstock Road, Finsbury Park, N4. This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.
Salary: £54,588
Contract: Permanent

About the Role

As the Senior Project Manager, you will be tasked with overseeing the full project lifecycle, from inception to completion. This includes coordinating project teams comprising consultants, developers, contractors, and other stakeholders. You will actively engage and foster strong partnerships with external partners such as the Greater London Authority (GLA), local authorities, and internal stakeholders.

Your role involves commissioning and briefing various consultants, ensuring compliance with procedures and regulatory requirements. You will manage documentation, liaise with legal entities, and handle financial aspects such as appraising project feasibility and controlling costs against budgets. Additionally, you will monitor defects management, identify new development opportunities, and contribute to reports and negotiations for site acquisitions.

About You

We are seeking a candidate with demonstrated experience in project management within the housing development sector. Strong communication skills are essential for liaising with diverse stakeholders and negotiating effectively. You should possess a solid understanding of financial appraisal tools and regulatory compliance frameworks.

Attention to detail and managing multiple tasks while adhering to deadlines are crucial. A proactive approach to problem-solving and a commitment to delivering high-quality service to residents are valued attributes. Additionally, staying updated on relevant legislation and maintaining professionalism in all interactions are vital aspects of this role.

Don’t feel you meet every single requirement? Studies have shown that some candidates are less likely to apply to jobs unless they meet every single requirement. At ISHA, we are dedicated to building an inclusive workforce, so if you’re excited by this role but your experience doesn’t quite align perfectly, we encourage you to apply anyway. You just might be the right candidate for this, or other roles, because of your transferable skills.

About ISHA

We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.

Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.

We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?

If this sounds exciting, we want you on our team. Please do apply.

Staff Benefits

We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.

Deadline: 09:00am on Monday 03 June 2024. 
Interview: 12 June 2024 in person at 102 Blackstock Road. 
Please note: We can only accept applications from candidates with eligibility to currently work in the UK.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Inclusion and Diversity

We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.

Asking for adjustments

ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.

No agencies please.

Leaders in Community (LiC) is an award-winning youth-led organisation with over 15 years' experience in delivering youth leadership and youth social action campaigns, supporting local young people challenge and overcome inequalities and barriers to progression.

As the Partnerships and Services Manager, you will report directly to the CEO and as such will be a member of the leadership team, to deliver Leaders in Community’s (LiC) work to empower young people and communities to improve quality of life and build a sustainable future in line with the Charity’s vision and mission. Working alongside the leadership team, you will oversee, and capacity build the services being delivered in our vibrant community centre, which is located in the historic East End of London.

ABOUT THE ROLE

We are looking for a Bid Manager and Writer to join our Bid Team, which is part of the wider Development, Marketing, and Communications Department! You will support the delivery of effective business development strategies and activities to achieve organisational growth and to enhance our existing services!

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

You will be responsible for leading on specific competitive tendering and bidding processes on behalf of the group, writing high-quality competitive tenders and proposals, understanding the current market and feeding information to guide strategic planning, and supporting colleagues within the wider group to develop products, funding bids, and proposals!

Working Pattern: 37.5 hours per week, 09:00 - 17:00 Monday to Friday, based in our central office in Islington, with flexible work from home available. You will also be expected to travel across London and the South East, as well as our other locations to attend market engagement and bid related activities and attend regular service visits.

Benefits, including Non-Contractual Perks

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

ABOUT YOU

We're looking for a passionate writer, someone with previous experience writing bids and/or proposals, securing new or existing contracts. We're looking for an effective communicator, with a high attention to detail and quality. You will be passionate about what we do, supporting vulnerable people and understand the complexities of their backgrounds. 
We're looking for a self-starter, someone who can form effective purposeful relationships within the organisation and externally, someone innovative, creative, and able solve problems to support our growth!

OVERVIEW OF KEY RESPONSIBILITIES

Bid Writing and Management

• Lead in all elements of the bidding process which includes writing competitive bids within strict deadlines.
• Identify, research, and communicate opportunities and needs across the organisation, working proactively with colleagues at all levels to identify fundable initiatives.
• Host internal and external briefings and liaise with relevant teams to develop compelling bids which are fit for purpose, realistic, and aligned with organisational needs and aims.
• Lead the development of specific bid responses which includes the structure, content, and responses. Ensure tenders are submitted on time and achieve the highest scores by the evaluator(s).
• Develop and manage an internal network of subject matter experts and bring them into the development and writing process as required.
• Support colleagues in developing presentations, and briefings.

Partnership Building

• Build and maintain effective stakeholder relationships internally throughout the organisation and externally with external partners and organisations.
• Represent Social Interest Group and our subsidiaries in market engagement and events online and in-person and support with all aspects of enhancing and developing our brand.

Organisational Growth

• Identify priorities from strategy and business plans, translating growth plans into effective practices aligned to SIG’s mission, vision, and values.
• Collect and share information relevant to teams involved in Mobilisations and TUPE’s for won bids. Ensure communication is clear, and concise, providing a logical strategy and direction to follow to ensure a smooth transition for new contracts.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. 

KEY CRITERIA

What we are looking for:

• Previous experience in a similar role with similar responsibilities, this includes a track record of securing new bids and/or retaining existing contracts
• Previous experience in bid/proposal writing, reviewing, and editing
• IT Proficiency, ability to learn new software programs, experience in Microsoft, including Word, Excel, and Outlook
• Ability and willingness to travel and attend market engagement events and to visit services to gain greater understanding of what SIG offers and to inform teams of relevant tender responses
• Ability to create and write engaging content, with proofreading skills
• Proven ability to prioritise and juggle multiple tasks and competing priorities within a fast-paced environment
• Excellent communication skills both written and oral and ability to build relationships
• Ability to review large amounts of information and research materials to inform model development and shape tender responses
• Proficiency in navigating tender portals

What we would like, but not essential:

• Previous experience managing the full bidding process end to end from pre market engagement and contract notification, through to award
• Previous experience working in the same or similar sector

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

ABOUT US

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Our Values

Ambition – Eager to succeed and to accomplish as much as possible for our people

Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential

Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff

Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

About Us

Inspire is a charity based in East London. We inspire children and young people across London and beyond, using data to understand the barriers they face and connecting them with a range of employers and opportunities to open doors to their success.

We have over 30 years of experience in delivering high quality services and programmes to children, young people, schools, local authorities and employers. Working alongside our large network of employer volunteers, we design and deliver programmes that inspire and support children and young people to create a positive future for themselves in their journey from the classroom to workplace.  We provide them with independent careers guidance, high aspirations and strong employability skills.

The Opportunity

We are seeking a Partnerships Manager to join our team.  This is an exciting opportunity to join our Business Development Team and make a significant contribution to delivery of the charity’s high quality services to children and young people, providing them with opportunities and inspiration to enable them to achieve their potential, create a positive future for themselves and open doors to their success.

If you are self-motivated, enthusiastic and confident with experience in successfully securing, managing and developing partnerships from initial prospect research through to contracting and ongoing management, then this role is for you. Working alongside the Director of Business Development and Partnerships, you will support and contribute to the charity’s business development strategy with responsibility for managing activity including raising funds for Inspire from a range of sources including corporate partnerships, community fundraising, trusts and foundations.

Key responsibilities of the role include:

1. Writing and submitting applications for new funding to statutory bodies, trusts, foundations and corporates.

2. Researching funding opportunities, competitors and market trends.

3. Developing and maintaining an annual calendar of community fundraising activities.

4. Identifying new business development opportunities and developing a pipeline of opportunities and proposals.

5. Management and growth of Inspire's entry to mid-level corporate partnerships.

6. Working with delivery team colleagues to ensure funders’ reports are completed on time and to a high standard.

Benefits

29 days annual leave plus bank holidays

3 volunteering days per year

Family friendly policies

Hybrid working arrangements

If you have the skills and desire to join our team, please see our job description for further details.

How to Apply

If you wish to apply for this role, please provide your CV and a covering letter outlining why you are suitable for the role, clearly addressing the requirements of the person specification.

Closing date

Interviews will be held on a rolling basis. We will review applications as we receive them and aim to appoint as soon as we meet the right person.  We reserve the right to close the application process early if we find a suitable candidate.

Unfortunately, due to the number of applications we receive we are unable to contact unsuccessful applicants.

Inspire is committed to safeguarding and promoting the welfare of children and young people.  The successful candidate will be required to apply for an Enhanced Disclosure via the Disclosure and Barring Service.

CVAA UK is a membership organisation supporting not-for-profit adoption agencies across the UK who specialise in finding homes for children in care. Over 3000 children in the UK need adoption each year because they cannot remain at home or with family members. The CVAA Practice Programme delivers 30 or more online courses each year to those working in the sector, primarily social workers. The programme has developed a strong reputation for attracting a range of subject experts to deliver cost effective, engaging and useful training. The full programme is listed on the CVAA UK website and inlcudes topics such as LGBTQ+ parenting; therapy for children; identity formation; racism and anti-racism; parenting courses; theraplay and many more.

Due to a restructure of the team, we are now looking for a Training Manager who can oversee the administration and delivery of the programme. Initially fixed term, it is anticipated that this post will become permanent. We are keen to have someone joiun us as soon as possible.

The Training Manager will work with the Head of Practice Development to ensure that the courses are full, supported, delivered effectively and evaluated. Part of the role will also be to source new trainers and support the creation of the programme into 2025.

The CVAA team work remotely across the UK so location of the postholder is not a barrier to recruitment as long as long as they can travel occasionally and come into London for team days. The team is small, diverse and dynamic. Experience of project management or delivery of training or events is more important than knowledge of adoption or children's social care. We would warmly welcome an application from people who have lived experience of adoption or fostering, and candidates from the Global Majority. 

Benefits include:

• Flexible working
• Pension
• Personal training budget
• Generous holiday allowance
• Office closure during festive break each December

Candidates must be eligible to work in the UK and will need to undertake a DBS due to the sensitive nature of the work of CVAA. We require three references, one of whom can be personal. To apply please prepare a comprehensive CV with a covering letter in English which address all the requirements of the Person Specification by providing evidence and examples to back up statements.

Petra Jodlova, Head of Practice Development, is available to arrange informal conversations about the post. 

The closing date for applications is now 11.59pm 20th May 2024. Interviews will be week commencing 27th May 2024.

Role: Centre Manager

Salary: £32,000

Location: Ashbourne, Derbyshire  

Hours of work: 37.5 hours per week

Scope and Purpose:

As Centre Manager, you will be responsible for the property, grounds and vehicles and manage the on-site facilities team and volunteers, leading them to support & deliver an exceptional Go Beyond experience for children who come on our Breaks. These are residential breaks for small groups of children aged 8-13, who stay with us Monday to Friday during most weeks throughout the year. Delivery of the breaks will be managed by the Team Leader and their team.

You will ensure the centre is operated and maintained in accordance with all relevant legislation, making sure we are safe, secure, and compliant. We have ambitions to develop our site and you will help us with continual improvement and improving our environmental and sustainability practices.

The role includes the facilities management of the centre to facilitate delivery of daily operations, including children’s activities. We aim to maximise the use of the centre and generate income. Your role will be pivotal in raising our profile in the local community, encouraging people to use our centre, supporting potential events, third-party use of our facilities and including the small, self-contained cottage which we let.

You will lead the local team including; Team Leaders, Maintenance, Housekeeping and Centre Cook along with volunteers (including groups of corporate volunteers who help us with on-site tasks). Ensuring not only the buildings, grounds and on-site activity areas are always at their best and ready to be enjoyed but ensuring the centre is kept clean and welcoming for our visitors and that our children and receive a healthy, nutritious meal during their stay. As a charity, we need to make sure this is all kept within budget.

You will need to be financially astute with a keen eye for detail and have practical and working knowledge of general building and estate management, HACCP, COSHH, Legionella, Asbestos, Fire Safety, Risk Assessment and Waste & contractor Management.

You will have a sound knowledge of Safeguarding and understand the importance of how activities can develop curiosity, confidence, resilience and communication skills in children and young people.

You will be a proactive, independent thinker able to manage themselves and lead a team to inspire and ensure Go Beyond provide the best opportunities to young people whilst they are visiting our centres.

Key responsibilities

Operations:

• Responsible for assessing risks, ensuring Health & Safety compliance, asset management, planning, and delivering action plans and regularly reviewing these.
• Responsible for ensuring all contractors are fully inducted and follow the site safeguarding protocol.
• Responsible for Contract management including reviews and renewals.
• To manage the onsite Housekeeping, Maintenance, Catering personnel and Team Leaders including; managing performance, target setting, planning staff training needs, cascading operational objectives, and managing leave and absences.
• Develop, implement and review the Land Management and Centre Management plans. 
• Responsible for the management and maintenance of all resources assigned to the centre, including site security, buildings, vehicles, land and equipment and ensuring they are maintained and fit for purpose, replaced as required and set out in the management plan.
• Maintain GDPR and other legal, regulatory and compliance records and planning and oversight of servicing, maintenance and regulatory safety checks.
• To manage resources in a cost-effective manner and improve sustainability in all aspects of our work, including reducing energy, improving recycling, and harvesting rainwater.
• Manage and liaise with customers and agents for lettings (Farmhouse and Cottage) providing assistance as required.

Breaks:

• Accountable for the safety and welfare of the staff, children and young people
• Deputy Safeguarding lead.
• Responsible for defining the strategic growth and development of the centre delivery programme.
• Produce centre based quarterly reports for SLT regarding H&S, Incidents and accidents, Centre and Land development projects including those completed by Corporate Volunteers
• Produce centre based quarterly reports for SLT regarding breaks, young people and volunteers
• Manage the allocated expenditure budget and reporting
• Develop new and existing relationships with the local community and partner agencies e.g. youth organisations.
• Ability to deputise for Director for Children and/or Director of Development and Sustainability as required.

Job Specific Competencies:

Essential

· Satisfactory DBS check 

· Previous experience in hard and soft facilities including land and fleet management

· Ability to lead and manage a multi-disciplined team

· Computer literate, use of Windows and Office software

· Ability to create reports, analyse data and provide feedback

· Experienced in Risk assessment and managing safe practice

· Understanding of safeguarding and welfare of children and staff

· Understanding of child-centred activities to develop confidence, resilience and communication skills

· Excellent communicator

· Problem solver

· Qualified first aider or willingness to be trained.

· Full Driving Licence

Desirable

· Recognised Facilities Management Qualification

· Managing Safely, Risk & Project Management Qualifications

· Food Safety Qualification level 3

· Experience of working in child focussed environments.

· Previous budget management experience and can demonstrate commercial acumen

Behaviours

· Committed to Equality of Opportunity and anti-discriminatory practices

· Collaborative and positive

· Engaging and willing to work with others

· Self-managing

· Quality and safety focused

In order to apply, please submit your CV and a covering letter in the first instance. Should your experience be suitable we will arrange for a call and/or a meeting to brief you on the role. If it’s a match we will ask you to complete one of our application forms in line with our safer recruitment policy and arrange a formal interview.

Closing date for applications is midday on Friday 24th May 2024, with screening interviews happening as candidates apply!

Interviews will be held week commencing 3rd June 2024.

We will be reviewing applications as soon as they come in so please ensure that you act quickly if you are interested in this post. Go Beyond reserve the right to close this advert prior to the closing date specified, should we find the suitable candidate.

The post holder will help to champion and manage the PAPYRUS brand and support the delivery of our projects and services through developing engaging and targeted content. They will act as the day-to-day lead on our social media planning and scheduling, as well as blog writing and storytelling.

What you will do:

Lead on the PAPYRUS social media planning and scheduling, utilising a social media management suite such as Hootsuite, or similar.

Support the day to day running of social media platforms (Facebook, Twitter, LinkedIn, Instagram, TikTok, Threads, and YouTube), using these to promote our services, increase brand awareness and drive engagement with our audiences;

Lead on maintaining and creating content for the PAPYRUS website and blog, collating stories from people with lived experience of suicide, as well as other charity staff and stakeholders.

Develop the charity’s online presence by exploring new opportunities and channels to appeal to different audiences;

Produce creative designs and artwork for print and digital requirements, utilising in-house design tools and software (including Adobe Creative Cloud and Canva);

To be successful in this role you will have:

Excellent written and verbal communication skills

Social media marketing campaign experience

A natural flair for storytelling, with the ability to create compelling, informative written content promoting the voices of lived experience.

Good project management skills and ability to manage reactive and planned work

Please visit the careers site for the full job description and person specification for the role.

Salary: £29,269 per annum (Scale SCP 18) progressing by increments to £32,076 per annum (Scale SCP 23) If based in the London office, you will receive an additional cost of living allowance of £5,000 per annum.

Hours: 36 hours per week  Location: Warrington, London, Leeds, Birmingham, Cardiff, Belfast, or Glasgow (with hybrid working)

Contract: Fixed term contract for 12 months

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.

Closing date: 23:59 26 May 2024

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

Job Purpose - Project Delivery Manager 

Responsible for the overall management of a defined project(s); establishing the membership of a cross functional project team; ensuring that the work is done within agreed time, cost, and quality tolerances; ensuring execution; ensuring post project evaluation.

Dimensions

• The post holder will have a high degree of autonomy to deliver project(s) benefits.
• The post holder will have matrix management responsibility for project team members.
• The post holder will have responsibility for the effective management of allocated project(s) and associated budget (Budget will vary depending upon the size / scale of the project implementation).

Key Result Areas

• Deliver the definition, planning, development, and operational implementation of a new system(s) across the organisation.
• Developing the Project Initiation Document for Sponsor sign off that ensures effective estimation of cost, timescales, and resource requirements, including a detailed Quality Plan.
• Active management of project progress, scope, budget, risks, issues, resources, dependencies, stakeholders, vendors, and requirements throughout the project lifecycle, escalating to the Project Sponsor, as appropriate.
• Ensuring that Delivery Partners produce robust and realistic detailed project plans which enable critical path analysis, ensuring action is taken where these deviate from agreed tolerances.
• Manage supplier relationships – Using strong negotiation and influencing skills, you will ensure that suppliers / vendors keep to project delivery plans, that SLAs / KPIs are met, and that performance / delivery remains at a high standard. You will lead in the resolution of any blockages / challenges.
• Assuring and overseeing the effective management of all project workstreams to agreed quality criteria throughout the project lifecycle.
• Assuring and overseeing the development and execution of a stakeholder engagement plan to manage relationships, ensuring buy-in, timely involvement and commitment of key stakeholders.
• Put in place governance and control structures for the design, implementation and management of business process, infrastructure, data/data quality design.
• Ensure that robust frameworks are in place for User Acceptance Testing by systems users, project members and maintain oversight/approve resolution plans and changes.
• Support the Head of IT / Director of IT in contract management.
• Assuring the project(s) are managed according to best practice principles and appropriate governance is in place.
• Assuring and overseeing the provision of accurate and timely reporting to the Project Board, PMO and Digital Steering Group

Person Specification Essential Requirements: 

Skills and Knowledge: 

• Excellent Knowledge of project management methodologies – Prince 2, Agile.
• Excellent knowledge of business process re-engineering methodologies, approaches and tools.
• Highly organised; ability to work with minimal. supervision to tight deadlines and manage others within a project environment.
• Excellent leadership skills, knowing how to take charge.
• An effective communicator with the ability to adjust style depending upon the audience.
• Effective negotiation skills; experience of working with multiple stakeholders at all levels.
• High level of commercial awareness with the ability to confidently manage a substantial budget.
• Ability to solve problems quickly.
• Proficient in a range of project management software tools including MS project, Excel and PowerPoint

Values and Attitudes: 

• Takes personal responsibility and holds others to account.
• Is solution focused and has a “can do attitude”.
• Is able to inspire others with their passion and enthusiasm.
• Demonstrates honesty and integrity and demonstrates through their behaviors the organisational values.
• Embraces change, viewing it as an opportunity to learn and develop.
• Accurate and methodical in approach to work

Experience: 

• At least 5 years’ experience project managing large scale system/CRM implementation projects.(MS Dynamics)
• Proven track record of re-engineering existing business processes.
• Proven ability to drive change whilst maintaining strong stakeholder relationships.
• Proven ability to deliver large scale implementations on time and to budget.
• Experience of managing cross functional teams.
• Experience of working with external suppliers.

Qualifications & Training: 

• Educated to degree level or equivalent.
• Project Management qualification e.g. Prince2/Agile

Other: 

• Must be a driver with own method of transport and a clean, valid driving licence, willing to travel to other sites, when required.

Additional Project Information:

You will be leading on the implementation of a real-time care management system built on a Microsoft Dynamics platform. This will be a major opportunity for the organisation to completely reengineer our front-end processes, enabling our support staff to capture data at the point of activity and eliminating paper. Also provide robust management information to effectively monitor the quality and compliance of the services we provide to the people we support. This will assist us in our ambition to be the sector leader in quality, value and personal outcomes.

If you feel you have the relevant skills and experience and are interested in managing this groundbreaking project for a fixed term 18-month contract, we want to hear from you now!