Customer Support Executive Jobs

At Parentkind, we believe that the well-being of children is deeply intertwined with the active involvement and support of their parents. Our mission is to empower parents not only to be partners in their children's education but also to foster happy, healthy relationships that enable children to thrive in all aspects of their lives. As the leading voice for parents in the UK, Parentkind plays a crucial role in shaping educational policies and supporting families through comprehensive, impactful initiatives.

Why You Should Join Parentkind

Impactful Mission:

Joining Parentkind means contributing to a mission that directly enhances the lives of children and families. Our recent National Parent Survey highlighted significant issues such as the financial struggles parents face in affording school costs and the mental health challenges children encounter. As a fundraiser, your work will enable us to provide essential resources and support to parents, ensuring children have the opportunity to succeed both academically and personally​.

Champion for Policy Change:

Parentkind has been instrumental in influencing education policy, from advocating for transparency in sex education to challenging the current school inspection frameworks. Parentkind authors the National Parent Survey, the largest and most impactful survey of its kind in the UK, and is consistently asked to submit evidence to policy decisions, speak at conferences, participate in panel and roundtable events and to give evidence to Parliaments.

Holistic Support for Families:

We understand that supporting parents goes beyond education. Parentkind is committed to helping parents build strong, nurturing relationships with their children, addressing mental health issues, and creating a positive home environment. Your fundraising efforts will enable us to expand our programs and initiatives that support the holistic well-being of families​.

Collaborative and Inclusive Culture:

At Parentkind, you will be part of a dynamic and diverse team passionate about making a difference. Our collaborative culture values every team member's input and fosters a supportive environment where innovative ideas can flourish. You will have the opportunity to work alongside like-minded professionals dedicated to empowering parents and enhancing children's lives.

Professional Growth and Development:

We are committed to your professional growth, offering extensive training and development opportunities. As a fundraiser, you will have access to resources and mentorship to help you excel in your role and advance your career. Your success in fundraising will directly translate into more robust support systems for parents and children across the UK.

Flexibility and Work-Life Balance:

We recognise the importance of a healthy work-life balance. Parentkind offers flexible working arrangements to ensure you can maintain a balance between your professional responsibilities and personal life, allowing you to perform at your best.

Join us at Parentkind and be a catalyst for positive change. Your role as a fundraiser will be crucial in advancing our mission to support parents and create an environment where every child can thrive. Apply today and make a lasting impact on families and communities across the nation.

About You

Parentkind has been highly successful in fundraising, delivering 5/6/7/8 figure opportunities during this, its first year of fundraising.  We now require an ambitious and experienced Corporate Account Manager, with a passion for building on this to grow and deliver high value fundraising partnerships that will bring about transformational change. You have a passion for the work that Parentkind does and are able to inspire our partners to work with us to make a difference to the life outcomes of young people. You will bring excellent communication skills and a motivated, results-driven attitude. 

You’ll have

• A minimum of 3 years experience in an account management role
• Demonstrable experienceof growing and developing mutually beneficial partnerships
• A strong track record of meeting and exceeding financial targets
• Excellent interpersonal skills, with the ability to build positive relationships with diverse internal and external stakeholders at all levels
• Excellent written communication skills with strong attention to detail and the ability to produce high quality presentations and reports
• Strong presentation and public speaking skills
• Strong influencing skills

You’ll get

• To join a fast-moving charity with an exciting future
• To help build a corporate partnerships fundraising function from scratch, playing a key role in driving forward the charity’s strategy and shaping our fundraising activity
• Remote working full-time with a great online team culture
• 25 days holiday in addition to UK public holidays.
• Benefits such as 4 x Death in service, two years of 75% income protection for long term illness, free private online/telephone GP appointments.

How to apply

A job description is attached to this listing.

To apply, please submit a CV and cover letter through CharityJob, outlining your motivations for applying for the role and how you meet the Person Specifications.

To arrange an informal discussion about the role please contact the Head of Corporate Partnerships, Georgie Stanton, at georgie dot stanton at parentkind dot org

The deadline for receipt of applications is 9am on Tuesday 1st July.We are keen to not lose amazing candidates through a lengthy process and so will interview on an ongoing basis and may appoint before the deadline.  Please apply or indicate your interest as soon as practical.

More about Parentkind

Parentkind is the national voice of parents and the largest federated charity of its kind.  As a 68-year-old charity, we have helped parent groups raise billions in support of their children's schools.  Parentkind's membership of 13,000 parent teacher associations deliver tens of thousands of events and opportunities at around half of all primary schools and a quarter of secondary schools each year.  

Parentkind delivers the National Parent Survey, The National PTA Awards, The PTAextra termly magazine, 'Be School Ready' (a publication that reaches 1 in 6 families with children starting school each year), and more.  If you have any questions, don't hesistate to reach out.

The charity's impact is significant, and our work ensures that parent and carer voices are heard at a local, regional, and national level.

Are you passionate about providing great stewardship to corporate partners? Zoe’s Place have created a safe, caring and fun place, where parents know their children will receive the best care possible – a home away from home. In order to continue our specialist work, we need to ensure the charity continues to grow its corporate support.  Come and join our friendly team based in Coventry.

If you’d like an informal chat please call Lisa Harrison – Byrne at the hospice.

Digital Content Creator

Are you looking for an opportunity to put your digital marketing skills and creativity to use for a socially responsible cause? Do you have a flair for creating engaging videos, a passion for social media and a love of all things digital?

We are looking for a highly creative digital marketing specialist to create and deliver engaging and inspiring content across our range of digital channels.

Ensuring our digital presence supports and enhances our business offering and delivers our messages effectively, the role requires a creative, digitally savvy individual with proven experience of developing and delivering successful digital marketing campaigns.

You will be a social media whizz, have strong design skills, know your way around a digital camera, and have experience in copywriting and proofreading. From coming up with new ideas for delivering digital content, to managing social channels and developing our websites, this is a truly varied role and the opportunity is there for you to really make it your own.

Sound like the challenge you're looking for? To apply, please submit a covering letter indicating how you feel you meet the person specification and why this might be the role for you, together with your CV.

• Contract length: 3 months with possibility of extension. 
• Hours: 35 hours per week
• Salary: £29,656-£32,000 per year (dependent on experience)
• Based: Remote with occasional travel to the London office
• Closing date: Ongoing
• Interviews: May be arranged at short notice
• Start date: As soon as possible.

Please see the full job description and person specification for further details.

This is a varied and interesting role where you will oversee and manage our day to day operations. Join and help lead a team of dedicated individuals as we shape the future of our charity which is growing and expanding daily.  Responsible for the efficient, compliant and effective running of the operational underpinning with an exciting opportunity to help shape our future growth and realise our vision.  You will work as a valuable member of the senior leadership team and assist the CEO directly with the delivery of our strategic aims.  The successful candidate will be intrinsic in planning, implementing and delivering successful operations.We are looking for a special individual with a heart centred approach to ensure the delivery of exceptional work with families and people at the heart of everything they do from an operational prospective.  This is a very rewarding role within a small, organic charity where you will be able to measure the impact you make to others first hand.

Full job description and person specification are available with this ad.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.

It's an exciting time our growing organisation as the delivery partner for UCL’s new Student Life Strategy. In 2023 we received a multi-million-pound investment to enhance student life at UCL. The financial backing from our parent university is recognition of the transformative effect that extra and co-curricular experiences have on students at UCL – helping them develop skills, build networks, reduce loneliness and isolation, grow in confidence, and enjoy their time here.  

Have you got a comprehensive understanding of the UK sporting sector? Have you got a knowledge of the motivations behind, and barriers that exist to, student sporting participation? If the answer is yes, then we want to hear from you.

Our ideal candidate will support the delivery of the Club Development programme for TeamUCL and provide support and guidance for student leaders, enabling them to run their clubs effectively. The right candidate will also support with the delivery of the TeamUCL Elite Athlete and Team Performance Programmes. The successful role holder will proactively assist sports clubs in developing sports participation opportunities and performance pathways for identified target groups through development planning.

This is a full time and permanent role. This role is also a hybrid working role, where 40% of the role will be on campus based.

Interviews will take place on Monday 15 July (in-person only).

Location - Home-based with some travel to office based in Birmingham and across the UK.

Are you passionate about improving the lives of those experiencing homelessness and social exclusion? Join homelessness charity Emmaus UK as our new Director of Partnerships and Federation Development.

About Emmaus

Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.

About the Role

As a critical member of the strategic leadership team (SLT) for Emmaus UK, the Director of Partnerships and Federation Development will take lead responsibility for ensuring the provision of high-quality support, advice, capacity building and grant-making for federation members in the UK.

The postholder will play a key role in the development of national strategic partnerships and will collaborate with federation members to ensure that federation strategic priorities are delivered and that our colleagues across the federation are able to do their very best work supporting people to overcome homelessness and poverty.

The role will also ensure effective programme and project management of directorate projects and work to embed cross-directorate working and co-operation.

If you are interested in the role, please submit a completed Application Form and the Equality & Diversity Form using the Application Pack for guidance.

Emmaus UK is a secular organisation, committed to equality and inclusion and welcomes applicants from all backgrounds.

The deadline for applications is 9am on Monday 17th June 2024. Please email application to us. (email address is in the application pack) 

Those shortlisted will be invited to an interview conducted via Microsoft Teams, on Tuesday 2nd July and Wednesday 3rd July 2024.

If you would like to arrange an informal discussion about the role, please email us. 

An Emmaus UK organogram is available on request.

JOB DESCRIPTION

Title of Post: Financial Assistant

Responsible to: Head of HR & Administration

Hours: 32 hours per week

MAIN PURPOSE OF THE JOB

The main responsibility of this role is to assist the Head of Resources in the efficient and smooth running of financial functional activities of the charity.

DUTIES AND RESPONSIBILITIES

1. Process and prepare financial and business forms for the purpose of checking account balances, facilitating purchases, etc.

2. Perform routine calculations to produce analyses and reports as requested by the Head of Resources and assisting in developing and maintaining all financial reporting within the charity.

3. Assisting in the preparation and maintenance of the charity’s annual income and expenditure budget.

4. Assisting in monthly bank reconciliations and other balance sheet accounts.

5. Dealing with finance related queries from staff, senior management, supporters, and suppliers.

6. Maintenance and reconciliation of direct debits, standing orders and other online donations.

7. Supporting the financial controller in the planning and preparation of statutory accounts and the annual audit.

8. Ensuring accurate gift aid records are maintained for supporters and conducting the annual gift aid claim.

9. Assisting in the maintenance of all accounting records on an ongoing basis to ensure:.

             a.   All income and expenditure are properly approved, banked and processed in a timely manner.

             b.   Monthly cash/cheque management and bank reconciliations are carried out and recorded.

10. Undertaking any other accounting duties that may be required and providing cover when other staff are absent.

PERSON SPECIFICATION

Required Elements

• Ability to collaborate and work effectively with Stella Maris staff, volunteers, and supporters.
• Accuracy, numeracy, organisation, and strong attention to detail.
• Excellent mathematical skills.
• Integrity, honesty, and customer-service skills.
• Solid communication skills, both written and verbal.
• Superior attention to detail.
• Computer skills such as experience in working with spreadsheets and accounting software. Confident in using IT software such as Microsoft office suite (Word, Excel) and CRM databases.
• Ability to work flexibly and to use own initiative to meet demands of job.
• Strong commitment to team working, and an ability to build strong, mutually beneficial relationships with colleagues across whole organisation.
• Commitment to high quality service, best practice, and best value in all aspects of the charity’s operation.

Desired Elements

•  Associate or bachelor’s degree in business, finance, accounting, or a related field.
• Knowledge of the wider UK charity sector.
• Experience of working with a CRM database is desirable.
• Knowledge of the wider UK/international maritime sector.
• Knowledge of the Catholic church.
• Experience of working in a UK charity sector.
• Understanding of the Vision, Mission, and Values of Stella Maris.

Are you interested in being part of a team making a tangible difference in Norfolk? Can you inspire and engage with others? Do you have experience in managing customer relationships or events? If so, you might just have found your dream job.

This exciting new role has been created to respond to the growth in both the number of supporters engaged with the Community Foundation and our expanding events programme. As such this role has two key areas of focus:

Working across our organisation to coordinate regular and relevant updates to our donors so that they feel valued and connected with our work.

Delivering an extensive and varied events programme in collaboration with the wider team that inspires existing and new donors to continue and grow their support whilst ensuring we manage our costs appropriately.

About the role

The Donor Engagement Advisor reports to the Corporate Giving Manager and is part of the Giving team.

Key responsibilities will include:

• Managing our relationship with Norfolk 100 members
• Working with the Marketing team to ensure that regular donors to our strategic funds receive timely updates
• Supporting fundraising activities
• Managing key external events
• Coordinate the thank you for donations process
• Act as an NCF ambassador at presentations and talks

About you

We are looking for someone who works well in a team and independently, and has experience with project management and customer/client service.

You will be able to communicate clearly through excellent written and verbal skills whilst also being able to establish good relationships, and provide quality customer service both internally and externally.

Attention to detail and ability to stay calm under pressure are a key part of this role, as is being highly motivated and able to engage with and inspire others. It is a busy role that will have many competing deadlines so the ability to prioritise and multi-task is also key.

Who are the Norfolk Community Foundation?

We are a local charity with a clear vision of strengthening communities from the bottom up to make Norfolk a vibrant and fairer place to live. Working in partnership with local charities and community groups by providing them with funding, leadership and guidance, we help to inspire local people and those with an interest in Norfolk to give funds, time and resources to support their communities.

ABOUT GET FURTHER

One in three students leave school each year without a pass in GCSE English and maths - this rises to over one in two for young people from disadvantaged backgrounds. Without GCSEs in English and maths, these young people are significantly more likely to drop out of education and are locked out of key professions, apprenticeships, and university courses.

Get Further exists to change this. Our charity has an award-winning tuition programme that helps students from disadvantaged backgrounds in further education to pass GCSEs in English or maths. We place highly qualified, specialist English and maths tutors in further education, who deliver a bespoke curriculum that builds confidence and skills in these core subjects.

OUR TEAM, CULTURE AND BENEFITS 

Our central team comprises some 30 members, all motivated to reduce educational disadvantage and ensure young people get the gateway qualifications they need to succeed. We currently employ around 200 tutors. Our main office is in London, although we also have team members based across the country. We promote a supportive, collaborative, and positive working environment. 

 Benefits include:

• 36 days of holidays per year (including bank holidays)
• Ongoing learning and development opportunities
• Flexible hybrid and remote working
• Quarterly ‘in-person’ team development days at our offices in London
• The opportunity to work in a progressive and socially conscious, growing organisation where we can have an outsized impact on its success and development.

THE ROLE

The Senior Data and Insights Officer will help us to demonstrate the importance of our tuition for young people and adults who are undertaking these foundational qualifications.

You will have strong attention-to-detail and will make sure our data is relevant, accurate and confidential. You will be skilled in data analysis and interpretation: able to draw out insights from data and be confident in writing – and communicating – impact for a variety of purposes and audiences. 

As the Senior Data and Insights Officer you will work with the Director of Impact, within our Quality and Impact Team to:

Database Usage and Reporting  

• Support our Salesforce Lead in creating reports and dashboards, ensuring all data is relevant, accurate and secure.
• Use our database management system to generate reports and data analysis for the Senior Leadership Team, and other internal colleagues, to support marketing campaigns, fundraising campaigns, statutory information requests and organisational insight.
• Prepare reports for college partners, funders, and the Board, which set out our data, findings and impact, clearly and accurately. 
• • Confidently write about insights and findings from our data, generating learnings and recommendations for the organisation and other stakeholders.

Internal and External Evaluations

• Support the Director of Impact in developing assessment frameworks to robustly measure our impact and designing dissemination plans, to best harness and communicate that impact. 
• Oversee and implement internal evaluation activity, for example, finalising student surveys, focus group and interview tools. 
• Review and enhance data collection tools, process, analysis, and reporting. 
• Undertake qualitative and quantitative analysis of our evaluation data; and use the data to make recommendations to improve programme quality. 
• Review and keep abreast of literature and research in the further education, wider education, tuition and research landscape. You will share and apply learnings to our evaluation processes and programme delivery. 
• Manage large research projects with external evaluators.

Policy, Compliance & Quality Assurance 

• Support our ongoing compliance with GDPR across the organisation, as well as upholding our safeguarding frameworks.
• Implement policies and procedures relating to GDPR and ensure those policies are adhered to across the organisation. 

PERSON SPECIFICATION

ESSENTIAL 

• Commitment to Get Further’s mission and values, including passionate about tackling educational inequality.
• Familiarity with database systems, like Salesforce (or able and interested in learning to use a database management system).
• Skilled in data analysis: able to use complex data to produce accurate, insightful and engaging findings and recommendations. 
• Research experience e.g. designing qualitative and quantitative instruments, survey design, knowledge of research designs (QED, RCT), ethical considerations, participatory research.
• IT skills e.g. MS Office (Word and Excel) and also data analytics software like Tableau and PowerBi.
• Project management experience: excellent at planning and managing projects, tracking key deliverables, overseeing budgets and financial controls. 
• Knowledge of GDPR requirements, policies, processes and organisational compliance. 
• Strong attention to detail, prioritises precision and accuracy. 
• Problem-solver: enjoys troubleshooting and demonstrates a ‘solution-oriented’ approach. 
• Excellent communication skills (including written and verbal skills).
• Excellent interpersonal skills: is proactive, enthusiastic, resilient and supportive team member. 
• Organised, excellent time management and can work well independently.
• Committed to safeguarding the young people we work with via compliance with safeguarding frameworks and keeping confidential / sensitive information secure. 

DESIRABLE

• Familiarity with the FE sector.
• Has experience of and/or overseen research trials (e.g. Randomised Control Trials or Quasi-Experimental Designs).

HOW TO APPLY 

Your application must include: 

• A CV of no more than 2 sides of A4; and 
• A supporting statement which includes your answers to the following three questions: 

1. Why do you want to work for Get Further? (250 words);
2. Please demonstrate your relevant skills and experience, as related to the three aspects of the role(600 words): 
   1. Database Usage and Reporting;
   2. Internal and External Evaluations;
   3. Policy, Compliance and Quality Assurance.
3. If your application is successful, what two aspects of the role would be the biggest challenge for you, and how would you resolve these challenges? (250 words) 

Please send your application by 10pm on 16th June. Incomplete applications will not be processed. First round online interviews will be held during the w/c 24th June, followed by a second in-person interview the w/c 1st July 2024.

This is a UK-based post and applicants must be living in and have the right to work the UK; if applicable please detail your visa status in your covering email. Get Further is an equal opportunities employer and will not discriminate against any candidate on the basis of any characteristic protected by the Equality Act 2010. Please let us know if you require any reasonable adjustments to be made throughout the recruitment process. 

The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.

CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.

We are looking for a Content Coordinator to join our small but dynamic communications team.

As CLAPA’s Content Coordinator, you’ll be responsible for publishing a steady stream of stories, blogs and other engaging content on our website and other platforms.

The UK cleft community is full of fantastic stories waiting to be told, and you’ll be there to sensitively support people of all backgrounds to share these stories with your insightful questions and top-notch editing abilities. You’ll be comfortable talking to everyone from school-age children to NHS cleft surgeons to get the kind of content that will inspire and engage our community.

You’ll be our go-to writer when a new resource needs to be drafted or edited, and you’ll enjoy the challenge of adapting your writing to different briefs and communicating complex ideas to people of all ages and abilities. This is a brand new role to meet rising demand within the team, so you will have a real opportunity to make the role ‘yours’. You’ll have the freedom to try new things, share ideas, learn from feedback, and work with others to solve problems. While you’re expected to be proactive in fulfilling key tasks, you’ll be fully trained and supported in every aspect of your work by the Head of Impact.

Our ideal candidate is a creative and confident writer who shares our values and our staff team’s dedication to supporting the UK cleft community.

Our outgoing Communications Officer in March 2024 had this to say about their role:

“CLAPA is hugely encouraging to new ideas and brings out the best of your strengths whilst providing the support to develop and grow. I have never worked for such a friendly, caring, hardworking team that is incredibly proud to deliver our services to the cleft community. […] Do not hesitate to apply if you want to feel part of a positive and supportive charity filled with dedicated and talented colleagues!”

How to Apply

Please complete the Application Form linked in the Recruitment Pack. For safeguarding reasons, we are not able to accept CVs.

Applications close: Monday 1st July at 9 am
Interviews: Wednesday 10th July (via Zoom)
Start date: ASAP

Are you passionate about using the power of words and solid design principles to inspire action? Do you have a track record of successful marketing for corporate fundraising at a charity or for B2B sales? We are looking for a brilliant Director of Communications and Development who will lead the charge of our ambitious Marketing and Communications Strategy.

The role offers a high level of flexibility and a chance to work within a truly innovative and dynamic non-profit organisation.

Job Title – Director of Communications & Development

Salary - £45,000-49,000 FTE pro rata depending on the candidate

Hours - Between 28 hours (0.8 FTE) and 35 hours (1.0 FTE)

Location – Fully remote working, with monthly in-person meetings in London.

Flexibility – We are committed to a healthy work-life balance and are truly flexible in our working culture. We will consider job share, compressed hours and flexible hours. 

About Us

Raise Your Hands supports 16 exceptional small charities that improve the lives of children and young people across the UK. Since 2015, we've impacted 538,679 children and young people and aim to reach 1 million by 2030.

We innovate in the fundraising space by targeting donors typically out of reach for small charities, with a focus on corporate partnerships and pioneering events.

Unlike many grant makers, we actively fundraise ourselves, seeking out new and creative fundraising opportunities. We recently launched an innovation framework, leading to an exciting pipeline of new ideas.

We aim to produce communications that cut through and offer a fresh voice in the corporate and finance sectors.

About the Role

We are looking for an experienced Director of Communications and Development who will embrace non-traditional approaches and test new ideas. Drawing inspiration from both within and beyond the charity sector, you’ll take our Marketing strategy to the next level.

You’ll be part of a ‘department’ of two; working closely with a Communications Manager who will be supporting on content creation.

The role is suited to someone who understands how to make complex propositions engaging, what channel to use when and how to develop messaging that is compelling to niche audiences. This could suit someone used to leading on charity fundraising comms or running commercial B2B marketing.

Key Responsibilities

Strategy Development:

• Lead and shape the messaging and brand development aligned with RYH's Strategic Plan.
• Coordinate strategic content planning and campaign management.
• Oversee digital assets, copy, design, and brand editorial.
• Track and measure the effectiveness of marketing efforts to make data-driven decisions.

Digital Marketing and Campaign Management:

• Execute and evolve the Corporate Marketing Plan.
• Innovate and test multi-channel marketing strategies.
• Manage a lean budget and adapt quickly to changing circumstances.
• Use ABM to identify high-value prospects and optimise targeted marketing efforts.
• Collaborate with the Partnerships Manager on lead generation and donor stewardship.

Content Creation and Management:

• Ensure consistent tone and messaging across all channels.
• Oversee the production of engaging content, including articles, website updates, newsletters, social posts, pitch decks, and fundraising collateral.
• Apply UX design principles and optimise content for SEO, social media, and donor conversion.

Fundraising Product Development:

• Lead the testing of potential fundraising products, such as new events or stewardship packages.
• Work with the Founder to pilot and assess the efficacy of prototypes.

Person Specification

Essential:

• Proven B2B marketing/communications experience in the commercial or charity sector.
• Deep understanding of digital and content marketing, B2B, and ABM marketing.
• Exceptional copywriting and design skills.
• Strong CRM data management and analysis skills.
• Up-to-date knowledge of SEO, PPC, email marketing, and social media optimization.
• Project management and production skills.
• Experience managing a lean department budget.

Desirable:

• Understanding of the charity sector.
• Experience with relationship-based fundraising, such as regular giving, philanthropy, and corporate partnerships.
• UX design experience.
• Experience managing a remote team.
• Knowledge of data protection compliance and cybersecurity.

How to Apply

If you would like to contact us for an informal chat, please contact Slaney Wright at Raise Your Hands or visit our website for more information. 

Deadline: 10am on Monday, 24th June
Interviews: Between 27th June and 3rd July (TBC)

Join us in making a difference in the lives of children and young people across the UK!

Fourth Monkey is seeking a dedicated and enthusiastic individual to join our team as a full-time Admissions & Academic Services Officer. This role plays a crucial part in our student journey, focusing on direct and UCAS application processes; liaising with our validating partner, Falmouth University; onboarding students; organising induction; and providing admissions reports to senior management.

The Admissions & Academic Services Officer will also work closely with our Participation team to track applications from our FE Progression Partners. This role also provides support to the training team with academic service administration for our CertHE one-year foundation course.

The ideal candidate will have excellent communication, administrative and organisational skills. An interest in performing arts is beneficial.

This role is about supporting student success. 

Join the team!

We have an exciting opportunity for someone with HR experience to join our HR team. Do you have excellent attention to detail, great communication skills with a good understanding of employment law? Then this might be the role for you!

You will be supporting the HR team with the recruitment process from writing job adverts to preparing offer letters and contracts, ensuring PeopleHR is kept up to date and supporting with day to day HR administration.

A full description of the role and responsibilities can be found in the recruitment pack.

What you can expect from us

Crohn’s & Colitis UK is a truly flexible employer. Getting the right person for the role is what is important.

We value equality and want to make sure we get the best person for the job every time so want to hear from people of all backgrounds and with a range of experiences.

We value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

Benefits

If your successful, your will be joining a dynamic organisation with an amazing culture. We offer competitive that include:

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days (pro rata)
• Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

Our location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. But one thing we have learned from the pandemic, is that we are able to work very effectively from home. In this role, there is plenty of scope for doing that, you will need to be able to attend the Hatfield office once a week and the charity meets four times a year in the office at our mandatory 'All Staff Together' days.

Action for M.E. is the only charity in the UK providing direct support including healthcare services to children and adults with M.E. We provide vital support services, campaign for change and invest in ground-breaking research to help improve lives now, while taking action for the future. It’s an exciting time to join as we are halfway through delivering our ambitious five-year strategy. 

This post will play a crucial part in helping the charity to end the ignorance, injustice and neglect experienced by people with M.E., as you will be supporting our fundraisers to maximise income generation and raise awareness. We are looking for an enthusiastic, well organised self-starter with excellent people skills to inspire and support our amazing community fundraisers as they raise funds for our work. You’ll work closely with the Fundraising and Communications teams to coordinate our community fundraising activities, including marathons, bike rides and coffee mornings.