Data Officer Jobs

Who we are

At Mosaic - Supporting Bereaved Children, we are clear that our mission is to enable children and young people who have lost someone very close to them to come to terms with their grief in a positive and caring way.  Our work transforms young lives and we'd like you to be part of this.

We are looking for a passionate individual to help tell our story to the local and wider community about what we are doing, and how we transform young lives. We provide counselling to more than 400 children and young people every year, and support many more families and professionals through our uplifting weekend activities, and education programmes.  This role -engaging, communicating, campaigning - is simply vital to our success.

 This is a new post for Mosaic so the individual will have a chance to shape the strategy, advise the CEO and Trustees about our communications and marketing, and be part of a friendly and highly motivated team of 13 (mostly part-time) staff, working on events and activities, fundraising, counselling, training and education.

What you will do

The role will involve:

Researching and adivising on how we best engage with our audiences such as our volunteers, families and other charities through different channels and approaches.

Creating a communications strategy which will strengthen our profile, and improve our website's content, look and feel to ensure more clarity about what we do, more reach and impact

Developing our social media content with the team, thinking about how young people use it and producing metrics on this.  Work with our young people, volunteers and others to create fantastic video content to show our impact.

Leading campaigns for Mosaic, driving impactful communication and building partnerships with the media and other organisations across Dorset to support our mission.

Be part of the team effort to create an overall five-year strategy for Mosaic as we grow, thinking about how we demonstrate our impact and the great relationship we have with schools and charity bodies across the county.

Create press releases and moments where we can tell everyone about the work we're doing, and supporting national campaigns on child bereavement.

To be successful in this role you will have:

Previous experience of working in communications, preferably with some marketing experience.

A good track record  of utilising a data-driven and goal-oriented approach to produce effective awareness campaigns

Experience of working with different  platforms, including Meta and TikTok.

Experience in analysing group to create tailored user-journeys

An understanding of media and confidence to engage with them at a local and regional level

When applying

We hope you choose to apply for this role. In support of your application, you’ll be asked to submit your anonymised CV and a supporting statement. When applying please ensure you refer to the essential criteria and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria. 

We’re committed to promoting equity, diversity and to creating an inclusive environment. This is for those who work for us, work with us, support us and for the children and young people whom we support.    EDI is core to the vision, mission and strategic objectives of our charity. 

Closing date 9am on Monday 27May 2024 

Interview date Week commencing 3 June 2024 

All staff are DBS-checked and undertake mandatory training on data protection and safeguarding.  The role works closely with our CEO, Jo Revill, and reports into the Head of Experiences & Events.

Annual leave and benefits

22 days annual leave (FTE) and bank holidays, which are pro-rataed

 Mosaic pension scheme with NEST

Support for career development

Opportunities to work with many different groups to learn about healthcare, education, charities and Dorset.

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Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

The Trusts and Foundations Officer will support the Trusts and Foundations team to meet income targets and develop and maintain relationships with donors and prospects. The role combines supporting the Trusts and Foundations Manager, Senior Trusts Officer, and Head of Fundraising with the maintenance of existing relationships as well as generating their own income from both smaller and larger trusts. The successful candidate will demonstrate success in securing grants from charitable trusts, foundations, and institutional donors. Proven experience in trust and foundation fundraising, preferably within the nonprofit sector or a similar environment is essential.

This is an exceptional opportunity for a motivated candidate who is looking for a career in fundraising. We will offer to them a fantastic learning environment where they can test and expand their skillset. They will have a focus on trusts but be invited to learn more about other areas of fundraising too. The successful candidate will be offered the time and space to excel in their research, writing and analytical skills. We will also offer them the chance to take part in face-to-face external meetings with funders, to become involved in events, and in other areas of fundraising where possible.

Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

Location

Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).

Contract duration

Permanent.

Closing date for applications

Midday (12pm), Tuesday 28 May 2024.

Notification of interview

Shortlisted applicants will be notified no later than Friday 31 May 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews

Interviews will be held on in the week commencing 3 June 2024 (flexible).

How to apply

Please visit our Careers page to register and apply online. We are unable to accept CVs and kindly request no contact from agencies.

Join our Finance team and you’ll be working with the existing Finance Office,r and supporting the Finance Manager in handling all our accounting needs.   

If you have excellent attention to detail, experience of day-to-day finance procedures, and would like to work with an organisation that champions disabled artists, you could be our new team member. 

Unlimited commissions extraordinary work from disabled artists that will change and challenge the world. We support, fund and promote new work by disabled artists, for UK and international audiences. We’re funded by Arts Council England, Arts Council of Wales, British Council, Creative Scotland, and Paul Hamlyn Foundation. 

Since 2013 we’ve supported over 521 artists and their work has reached audiences of over five million people. This makes us the largest supporter of disabled artists world-wide. With an intersectional disabled-led team and board, we’re passionate not just about talking about equality and diversity, but actually putting it into action.   

This is a permanent, remote working role with a salary of £29,757 per annum, pro rata. We welcome applications for 40 hours full time or 32 hours (0.8 full time equivalent) including breaks. Your responsibilities will include recording transactions, processing invoices, expense claims and grants, administering the charity’s bank accounts, payroll, and audits. 

Unlimited is delighted to make reasonable adjustments to existing practices and procedures to meet access requirements and supports all team members to apply to Access to Work to cover relevant costs. Our recruitment pack is available in a variety of formats, including large print, audio, Easy Read, and English, Scottish Gaelic and Welsh languages. 

We also love inclusivity and value lived experience in all its forms, so people from the global majority*, who are LGBTQIA+, disabled** and/or from working class or low socio-economic backgrounds are particularly encouraged to apply.   

* This includes, but is not limited to, people of Black Caribbean, Black African, South Asian, East Asian, Southeast Asian, West Asian, Arab, Latinx, Jewish, Romany and Irish Traveller heritage.   

** This includes but is not limited to, those who define as disabled people, as people with long term health conditions, as deaf, Deaf, neurodivergent or in relation to their health-related access requirements.   

People from these groups are still currently under-represented in the arts nationwide, and we’re committed to challenging and changing this.   

At Ambitious about Autism, we're currently looking for a Policy and Campaigns Officer to join our team on a part time (0.4 FTE) basis.

The postholder will have a track record of influencing policy and an understanding and passion for issues affecting autistic children and young people across a range of areas, including education, employment, health and social care. You'll gather evidence and data that will influence change, using your written and verbal communication skills to engage with a wide range of audiences on our strategic priorities and raise awareness of our work.

You'll engage with autistic children, young people and their families to understand their priorities and embed their needs in our communications and policy work. You'll identify opportunities to communicate AaA's policy position and respond to these appropriately, working closely with the communications team to draft impactful statements, as well as web and social media copy.

We are looking for someone who has:

• Experience of working in a policy role, ideally in a relevant sector.
• Ability to identify appropriate sources, evaluate and analyse data and evidence to provide up-to-date, accurate information.
• Experience of producing high quality policy-related documents, as well as being able to write engaging pieces for a range of audiences.
• Experience of using social and digital media to develop and promote policy work.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Fundraising Officer – Grants and Events 

£35k FTE, PR 25 hours per week, flexible and hybrid, plus opportunities for ongoing L&D and training for sector-related qualifications (great candidates seeking a full-time role will still be considered)

About Us

The Upper Room (TUR) works with a wide range of financially and socially disadvantaged groups including homeless people, people with long-term mental health conditions, asylum-seekers, refugees and ex-offenders – helping them to improve their lives and become productive members of society. Central to our offering is our UR4Meals service, providing free, home-cooked food to people who cannot afford to provide for themselves. We are also very proud of our UR4Driving programme, which supports people recently out of prison with free driving lessons in exchange for community volunteering. Gaining a driving licence greatly enhances their future employability prospects and helps break the cycle of re-offending. Additionally, our UR4Jobs project focusses on both client wellbeing and breaking down the many barriers to employment faced by disadvantaged people every day.

The role

This newly scoped role reports into the CEO and is critical to our ability to create the income we need to keep up with the ever-increasing demand on our services. Primarily, the role has two fundamental elements to it: firstly, working with both a specialist external consultant and the CEO in planning, submitting and reporting on the grants that make up a large proportion of our income; and secondly, the planning and managing of TUR’s traditional (and always fun) annual events. These include celebrity interviews and talks, garden parties and various community events such as the Green Days festival in Chiswick. There are additionally a number of community relationships that add great value to our work and efforts to raise funds which require regular contact. Occasionally, the role will also require presenting or talking to both funders and community groups as we share our magnificent story with them – and ultimately, convince them to support us.

About You

You live within – or know well – West/Central London; you probably need a job with some working flexibility and want to have genuine belief in the cause you’re promoting. You have a CV that demonstrates experience in a comparable role: this could be in another charity, CIC or other Non-Profit organisation. You are comfortable and confident with working autonomously, so you will need to be disciplined; you can articulate and ‘bring to life’ our story through your advanced written and oral communication skills, enabling us to always deliver highly compelling reasons to secure gain financial (and other) support. You don’t need to be a Microsoft Office expert, but you should be familiar with Word, Excel and PowerPoint. Finally, you are self-motivated and energetic, as well as passionate about making sure disadvantaged groups across West London get the opportunity to improve their highly challenging lives.

Job Purpose and Summary

• To provide strategic financial leadership through strategic planning and robust reporting to ensure financial sustainability and facilitate growth of the organisation in order to maximise impact, in line with charitable objectives.
• To act as company secretary and provide oversight of IT.

Responsible to CEO

Direct Reports 2-4 x Finance admin and 1 x IT

Location Remote, with minimum one day per week in office with team (location flexible)

Hours Flexible (as required to do job effectively).

% FTE 0.8 to 1.0 FTE

FTE salary range Senior Leadership Team Scale (£55-65k per annum)

Scope Across Bild Group (Bild, Bild Association of Certified Training and Restraint Reduction Network)

 

Key Responsibilities and Accountabilities

Responsible for:

• Financial oversight and leadership.
• Providing robust financial information to inform and improve operational management and decision making to further the charities’ objectives.
• Ensuring financial sustainability of the charity and facilitate growth and development to further charitable aims.
• Ensuring appropriate financial probity and controls in place.
• Financial planning including budgeting and forecasting.
• Financial reporting including monthly management accounts so that Directors and Trustees understand the financial health of the organisation.
• Financial compliance including with HMRC and Charity Commission.
• Facilitating Finance Sub Committee of the board, in coordination with Treasurer.
• Support Chair of Finance Sub Committee in providing assurance to the Trustees in relation to financial strategy, performance and financial sustainability.
• Effectively management of financial risks as part of organisational approach to risk management.
• Appraising the financial viability of plans, proposals, and feasibility studies.
• Monitoring and reporting on the financial health of the organisation.
• Oversight of and being responsible for the preparation and submission of all statutory financial accounts and returns.
• Ensuring effective Payroll function and Pension scheme.
• Effective procurement procedures to ensure services are best value for money.
• Ensuring effective financial audit.
• Maintaining positive and healthy cash position.
• Leading, with support from CEO, on commercial decisions including pricing.
• Identifying efficiencies to ensure the lean operation of the organisation.
• Timely completion of all Statutory returns.

Business:

• Act as Company Secretary supporting trustees to ensure all legal and statutory compliance with Charitable Articles and Charity Commission requirements.
• Oversight and continuous improvement of IT (and data) systems (with support from out-sourced IT support) to ensure efficient and effective workflow across the organisation.
• As business manager, lead on risk management and KPI dashboard reporting to trustees and Finance Sub Committee.

Person Specification

Qualifications

• Qualified accountant (CCAB/CIMA/ACCA) (essential)

Experience

• At least 5 years’ experience as an accountant (essential)
• At least 3 years’ senior leadership experience (essential)
• At least 3 years’ experience managing a staff team (essential)
• At least 3 years’ experience in registered charity OR health and social care (essential)
• At least 2 years’ experience of working at Board level (desirable)
• Significant experience of both accounting and financial management environment.

Competencies

• Proven ability to present financial information in accessible format.
• Proven ability to think and plan strategically and commercially.
• Proven ability to interpret financial reports and advise on any appropriate action required.
• Ability to communicate financial information clearly and accurately.
• Proven track record of facilitating growth and development.
• Proven track record of facilitating continuous improvement.
• Proven track record of successfully implementing new IT systems.
• Good understanding of IT systems including AccountsIQ (or equivalent finance systems) and Salesforce (or equivalent CRM system).
• Positive and solution focused thinking.
• High integrity and openness combined with commitment to good governance.
• Proven ability to develop positive relationships across the organisation and with external partners.
• Proven track record of effective collaborative and partnership working with CEO / Treasurer.
• Track record of effective leadership skills including as acting as a role model within an organisation, promoting positive culture and living the organisational values.
• A commitment to human rights and inclusion of people with disabilities.
• Demonstrate values congruent to Bild values.

Further information

• All staff at Bild are required to treat sensitive material confidentially and comply with data protection legislation.
• All staff working at Bild are required to read and comply with required policies, including health and safety policy.
• Job descriptions may be reviewed after 6-month probation and at annual performance review.

Application and Closing Date

Applications are invited by CV and covering letter.

Closing date is 5pm on Monday 27 May 2024

Equal Opportunities

Bild strives to be an equal opportunities employer. In working towards this aim no employee, or job applicant will receive less favourable treatment on the grounds of their role, gender, age, disability, race, nationality, ethnic or national origin, colour, sexual orientation, domestic circumstances, social and employment status, gender reassignment, privately held political opinion, trade union membership, religious or similar philosophical belief, or disadvantaged by conditions or requirements which cannot be shown to be justifiable. 

Bild is committed to ensuring all employees have fair and non-discriminatory systems for recruiting or accessing training to enhance the development or promotion of staff.

We are looking for someone to support CCT’s strategy with the replacement/upgrade of its current digital information systems with a new fit for purpose digital environment and manage the Trust’s move to this new environment.

You will work with all teams within the Trust, across all levels of the organisation, developing and implementing CCT’s Digital Transformation Strategy. You will take the lead in further documentation of the system and recommend a product/suite of products that will achieve the Trust’s Digital Transformation programme.

As Digital Transformation Officer, you will oversee teams that use agile, data-driven, and digital solutions to address the human factors that affect CCT’s capacity to achieve its strategic goals. These factors include how to cultivate, engage, evolve, measure and bring CCT’s workforce along the digital transformation experience.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

If you have any questions, please contact us.

The closing date for receipt of applications is 8am on Monday 10th June.

The interviews will take place in Northampton on Monday 24th June. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

 

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Corporate Partnerships Officer (maternity cover 12months)
35 hours per week
£27,021 - £30,060 per annum 
 
Yorkshire Wildlife Trust is one of the UK’s fastest growing nature conservation organisations and seeks to appoint a Corporate Partnerships Officer (maternity cover).
 
We are seeking an experienced Corporate Partnerships Officer to drive forward relationship building and income generation within corporate fundraising. 

Reporting to the Fundraising Manager, this role will lead and manage a portfolio of corporate partnerships to an excellent standard. As well as managing and supporting the development of strategic partnerships, the post-holder will build relationships with multiple stakeholders to develop long-term commitment to Yorkshire Wildlife Trust. Alongside managing our corporate partnerships this role is also responsible for administering our corporate membership scheme, organising Wild Work Days (corporate volunteering), and managing our affinities and Charity of the Year partnerships.

You will collaborate across the Trust to develop innovative and compelling funding proposals, delivering excellent stewardship to existing corporates and identify, research and engage new prospects. You will ensure continuous improvement and innovation in how, evaluating new ideas for income generation and strategies for implementation. 

A compelling and engaging communicator, you’ll be adept at managing corporate relationships of all sizes and at different stages – from prospecting and cultivation through to ask, stewardship and retention, working at all levels of the Trust to achieve ambitious fundraising targets. 
You must be experienced working with corporates and have a natural talent for building positive relationships both internally and externally. If you want to make difference for Yorkshire’s wildlife and wild places, then we’d love to hear from you. 
 
How to apply:
 
Please submit an up-to-date CV and supporting statement of no more than 3 sides of A4. When writing your supporting statement, please refer to the job description, and ensure you describe the relevant knowledge, skills and experience you have that are relevant to the role. Ideally, your CV and supporting statement should be in an editable format, such as Word so we can anonymise your documents prior to the short-listing process. Please DO NOT include any personal details (name, address etc) on your supporting statement.

Closing date: Monday 3rd June at midnight
 
Interview date: Monday 17th June

Please note that applications received after the closing deadline may not be considered. The Trust regrets that it is unable to give feedback on unsuccessful applications.

We are committed to creating a Movement that recognises and truly values individual differences and identities. We value diversity and are committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We want our people to flourish, just like nature.

REF-214 036

The role is within a small team that has a focus on Employer Relationships, Job Finding programmes (including our Alumni Job Club and Jobseekers Plus) In Work support for adults in Employment and Employer Training.

In addition to this we manage Employment Autism Employment Autism 

Key Responsibilities: 

1. To lead on running our employability training and Alumni Job Club.

2. To develop workshop structures and learning materials for these in close collaboration with the Development Director and ensure that participant feedback from earlier programmes is incorporated.

3. To line manage Development Job Coaches as needed.

4. To manage and deliver job search sessions.

5. To lease with Employability Lead when participants are ready to move over in In Work Support team.

6. To advertise project opportunities to autistic people throughout London and manage project recruitment and onboarding.

7. To ensure processes are in-place for each project to:- assess each participant’s individual skills and gather baseline data; ensure job matches are appropriate to the individual’s needs and aspirations; and that targets set are relevant and promote new skills and learning; acquire and complete necessary risk assessments to ensure safety of clients, staff and partners.

8. To oversee the set up and settling in of jobseekers into work placements, when needed. Providing support and training to employers where required; providing personalised on the job training to participants and employers as required and develop strategies and advise on reasonable adjustments.

9. To coach, train and help manage new project staff to support jobseekers and put in place monitoring protocols.

10.  To ensure jobseekers are progressing towards their individual targets; understand protocols and interpret work culture correctly; understand the health & safety in the work environment and adopt appropriate workplace behaviour.

11.  To ensure good working relationships are maintained with all employers/ work experience placements and that feedback is regularly sort from all stakeholders to help improve our service delivery and future opportunities.

12.  As a key member of the Development Team to work closely with the Development Director to actively, engage with employers and external organisations to promote CareTrade and our job seekers and to pursue opportunities to work collaboratively.

13.  To attend events, to market CareTrade to autistic jobseekers and to liaise with Disability Employment Advisors at JobCentre Plus, Disability Services teams, Social Workers and others to promote and support employment opportunities as needed.

14.  To organise and promote social groups for jobseekers.

15.  To collect data and use data analysis to help produce reports, internally, for funders and partners.

16.   To help seek and apply for appropriate awards and grants when required.

17.  To be a Designated Safeguarding Lead (DSL)  and First Aider and complete regular training working alongside the Development Director to ensure the safety of participants and staff.

18.  To complete relevant health and safety training and be a named fire marshal.

Applications are sought from all suitably qualified sections of the community. We are happy to discuss any workplace adjustments needed to enable the right candidate to undertake the role including any support available via Access to Work if needed 

 

This role will support the delivery of our Impact and Evaluation strategy. This area of our work helps us to understand the impact of our grantmaking and creates and evaluates internal and external datasets to improve our work. Our Impact and Evaluation portfolio includes commissioning and undertaking new research, supporting our aim to publish studies on issues that affect children and young people living in poverty. 

We are a growing charity and our Impact and Evaluation department has a key role to play in the strategic and operational development of the charity as it grows. This role will support the delivery of that aim by working closely with the Impact and Evaluation Manager.

Responsibilities:

Data Collection: Assist with the collection and storage of research and survey data, including demographic data and outcomes indicators, employing quantitative and qualitative methods. Gather and engage with external open and government datasets. 

Database Administration: Retrieve and analyse datasets from internal databases, responding to requests for data from the team. Update and enter data into key dashboards to monitor trends and issues. 

Data Analysis: Assist with data analysis tasks, including cleaning and analysing quantitative data using software (e.g., Excel, PowerBI), as well as coding and analysing qualitative data using thematic analysis techniques.

Reporting and Presentations : Assist with the preparation of key reports, dashboards, and presentations summarising key findings, trends, and insights from impact and evaluation activities for fundraising purposes, including developing content for social media.

Evaluation Planning: Assist the implementation of evaluation plans for specific programs or initiatives. Contribute to planning large-scale projects, including the selection of appropriate evaluation methods, data collection tools, and evaluation frameworks.

Survey Administration: Assist with the design, administration, and analysis of surveys to gather feedback from grantees, staff, and other stakeholders. Monitor and act on grantee feedback, sharing relevant results with key staff.

Research Administration: Schedule and undertake interviews/focus groups, supported by the I&E Manager. Manage administrative activities such as contact with participants, transcription and coding.

Collaboration: Support the I&E Manager to collaborate with internal staff, research partners, and organisations in the sector to support evaluation activities.

Summary

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

• Respond to customers on the Housing helpline, managing enquiries, raising contacts in a CRM database, with a view to tracking and tracing, follow up and offering excellent customer Service.
• Responding to customer queries and complaints via telephone, email, and inboxes, responding in line with SLA's and policy to promote a customer focused service.
• Take ownership of complaints by responding in line with policy, escalating when necessary, taking ownership of resolution and communication promptly .

• Deliver the void (unoccupied) property bulletin, using web based systems, ensuring data and information is accurate. Distribute to customers in required format on a scheduled basis as directed by the property team.
• Business Information sharing - Take full responsibility to undertake critical data checks, utilising systems and other documentation, to verify data is reliable and correct. In line with GDPR share data with relative third parties.
• Manage and maintain relevant computer based property and client records taking personal responsibility for ensuring the accuracy of data and recorded information.
• Provide detailed reports and information to produce mail-merge data, stakeholder and business information in line with key deadlines and compliance.
• Managing retention and disposal of information and files in line with GDPR and departmental policy.
• Manage the incoming mail service delivery through electronic means as well as incoming post (Church House), liaising with key business partners to establish a routine method of ensuring correspondence is directed to the correct team / department , cheques are handled in line with financial requirements and documents are returned where necessary.
• Manage standard letters / generic forms / I&R assessments as required, delivering a robust support service across the wider housing team.
• Create new and amend existing third-party details and ensure the accuracy of recorded information

• Liaise with utility suppliers, Local Authorities, customers and colleagues to ensure accuracy of data, including meter readings, void and occupancy date for council tax.
• Provide supporting information to clarify property status and request amended accounts to reflect this.
• Where necessary, investigate and respond to enquiries, including account queries, this may include enquiries from contractors, suppliers and other third parties.
• Challenge where necessary, to ensure value for money and quality of service from suppliers.
• Manage meter move requests and arrange prompt payment whilst liaising with all involved parties.

• Take responsibility for the day to day processing of payments across the Business team to include all departmental accounting functions in relation to works orders, purchase and framework orders, credit notes and invoices across charity and administrative company accounts, with particular focus to void costs, within required timeframes and in line with Service Level Agreements.
• Produce data uploads for finance transactions, ensuring accuracy of data and sign off completed data.
• Working collaboratively alongside our Finance and Resources partners to ensure prompt payment and when required, investigate queries that arise.
• Escalate issues and problems to managers when necessary to ensure payments are made on time, thus avoiding late payment fees and charges.
• Where necessary, engage with suppliers, contractors and customers ensuring that information is clear, concise and understood to achieve resolution.

• Support the management of the legacy mortgage scheme, supporting the Business Services Team Leader and Business Administration Officer (Mortgages), providing clarity and support on a range of queries and tasks.
• Manage quinquennial inspections in line with stakeholder agreements, refunding customers and producing monthly update reports.
• Develop knowledge and skills on mortgage redemptions, working closely with solicitors and customers to progress and complete sales and redemptions promptly.

• To ensure that data held in QL / SAP is complete, accurate and reliable through regular assessment of data using analysis and cleansing where necessary and to take personal responsibility for ensuring the accuracy of data and recorded information across all business streams.
• Produce stakeholder reports, business reports and information to enable transparency across the business, in line with agreements and compliance.
• Data management and entry for key information relating to insurance revaluations, working collaboratively with colleagues to ensure insurance values are periodically reviewed.
• Produce and take responsibility for mail-merge data to enable communication to customers and stakeholders as and when required.

• Provide administrative support services to the business team whilst maintaining effective internal communication across all teams to ensure information is shared and understood.
• Develop a culture of team collaboration to maintain day to day Business as Usual, working together effectively to get the job done.
• To organise your work to meet key objectives, on time and to agreed standards.
• Seeking continuous improvement in the way we deliver services.
• Responsible along with team members for ensuring continuation of service in the absence of other staff.
• Review and challenge existing processes and procedures, with a view to recommending new ways of thinking and managing tasks.

• Excellent attention to detail and methodical approach to checking information and detail.
• Proven experience of operating in a customer facing multi-channel / service environment.
• Ability to support operators and senior operators in their tasks and decision-making, only escalating to the line manager if you are unable to resolve the issues within the team.
• To work collaboratively with and through others. Supporting the wider team with clear communication and direction.
• Experience of having worked in a fast paced, customer focused environment.
• Good knowledge and application of Microsoft packages with intermediate level in Microsoft EXCEL
• Excellent levels of literacy and numeracy

• High level of professionalism, care and integrity, ensuring a positive image of the organisation is promoted at all times.
• Strong time management skills
• A positive attitude and ability to adapt to changes, enabling business growth and change
• Ability to work with minimum supervision, using problem solving skills and initiative to provide a customer focused service.
• Highly organised with the ability to multi-task and be flexible to respond to service delivery requirements.
• Ability to build strong relationships
• Ability to work flexibly, balancing competing priorities and meeting deadlines whilst understanding the needs, timescales and deadlines of others
• Strong oral and written communication skills to work effectively with colleagues, customers, business partners and stakeholders
• Strong analytical skills with the ability to collect, organize and analyse, significant amounts of data with attention to detail and accuracy
• Creative and innovative thinking with the ability to develop new systems, procedures and solutions
• Experience of accounting processes including management of purchase orders and other related tasks

• Knowledge of SAP financial systems and Aareon QL Housing Management System would be beneficial.
• Previous experience of working in a housing or charity setting.

• A salary of £33,382 plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
• 25 days annual leave (increasing to 30 days within 5 years) plus three additional days
• Flexible working hours and location, with an expectation of just 1-2 days per week in our office in Westminster
• Structured induction programme and access to a range of development opportunities including apprenticeships
• Access to Occupational Health, and an Employee Assistance Programme
• Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies

An exciting opportunity has arisen for an enthusiastic, motivated individual, who has a flexible attitude to lead on our Welsh language service within the Fund.

The Fund is a truly bilingual organisation. Our principle is to treat the Welsh and English languages equally by offering a bilingual service to our customers and grant holders on a day-to-day basis.

The role is essential to ensure that the Fund fulfils its statutory legal requirements to comply with the Welsh Language Standards under the Welsh Language (Wales) Measure 2011.

You will be the Fund's first point of contact for internal and external enquiries relating to the Welsh language and you will maintain an effective relationship with the Welsh Language Commissioners Office and with Welsh organisations. You will be part of the Fund's Communications Team and will work closely with our Translator to support our internal translation process.

The post holder will work independently to provide specialist leadership and support to teams within the UK to secure our provision of bilingual services.

The ability to speak and write in Welsh fluently and confidently is essential for this post.

Deadline: Monday, 3 June, 2024

Interview Date: Friday, 7 June 2024

Location: Newtown or Cardiff - Hybrid working

We have a hybrid approach to working, work pattern and this role can be based at Cardiff or Newtown, along with homeworking.

Essential criteria

• There must be an understanding of the background and objectives of the current Welsh language requirements in terms of Legislation, Frameworks and Standards. 
• Fluent in spoken and written Welsh, with a proven record of high quality Welsh proofreading
• Experience of providing training such as Language Awareness training to staff and customers
• Experience of using persuasion skills to ensure that the Welsh language is streamed across the organisation
• The ability and experience of working closely with the main Welsh organisations.

Desirable criteria

• Ability to co-ordinate systems and processes and develop effective working relationships to enable collaboration across the Fund
• Ability to work correctly to tight deadlines
• A strong understanding of the importance of a bilingual brand across the communication mix

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

                                                                     Can you tell our story?

Freshwater Habitats Trust is a national wildlife conservation charity that’s dedicated to reversing the decline in freshwater biodiversity. For more than 35 years, we’ve been protecting and restoring the whole freshwater environment, but with a particular focus on small waterbodies, which have been traditionally undervalued despite their importance for wildlife.

We’re looking for a talented and experienced writer and content creator to share our passion for freshwater. The Content Officer will create high-quality, on-brand written, visual, and video content to share our scientific research and practical conservation work across our website, social media, and other platforms.

You’ll work with our growing team to help us communicate our strategy of building the Freshwater Network - a national network of wilder, wetter, cleaner, connected habitats to reverse the decline in freshwater biodiversity.

                                                       Please send the application form as well as your CV

                                                                             No agencies, please. 

                                                                       Interview date: 12th June 2024

About the role

Sense has a fantastic opportunity for someone to join our Engagement team as our Legacy Fundraising Officer. This is a full time position working 37.5 hours per week. This role will working flexibly between home and our office in King's Cross, London.

Over a third of Sense’s voluntary income comes from gifts in Wills. The successful candidate will play a key role in the development and delivery of the legacy marketing programme for existing and new supporters, in order to increase income from legacies and maintain and grow .our pipeline of legacy prospects.

Key Responsibilities

• To work closely with the Legacy Manager and Head of Individual Giving & Legacies in shaping and delivering the legacy marketing and administration programme to achieve annual income targets and other KPIs.
• To manage the delivery of legacy marketing projects from conception to delivery and evaluation in conjunction with the appropriate team members.
• Negotiate project costs with key suppliers to ensure projects are as cost-effective as possible.
• To actively participate in planning and review meetings with the Legacy team and other colleagues and key suppliers, and maintain a thorough understanding of latest developments, current trends, and legislation as it applies to the fundraising and legacy landscape.
• To project manage the development and delivery of legacy marketing activities across a variety of media to acquire new or steward existing legacy supporters to Sense. 
• To manage the annual legacy ‘Remember A Charity’ campaign raising awareness of legacy giving among internal stakeholders, their networks, supporters and the public

Key skills and experience

• Proven experience of managing all aspects of the delivery of successful fundraising direct marketing campaigns in a charity or not-for-profit setting from inception stage to post campaign analysis.  
• Self-starter and highly organised with an ability to work systemically to targets and deadlines.  
• Demonstrable experience of supporter acquisition, retention and development of supporters.
• Confident with data selections / segmentation and campaign analysis principles.
• Ability to confidently manage all stages of direct marketing based fundraising campaigns across a range of media including Telephone, Direct Mail, Email and SMS to deliver successful fundraising campaigns. 
• A good eye for design and a proven creative flair, with some copywriting / editing experience and an impeccable attention to detail.

For a full job description and person specification, please see the link below

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world.

We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.