Event Assistants Jobs in Manchester, Greater Manchester

Salary: £28,216.60 per annum

Location: Flexible, including home working

Contract: Permanent

Hours: Full time (37.5/week)

Closing date: 28th May 2024 at 11:30pm

Are you a positive and open-minded individual who has great time management and organisational skills, enjoys communicating with a variety of people and is keen to learn and develop a career in fundraising? Then join Shelter as a Community & Events Assistant and you could soon be part of our welcoming and supportive Supporter Experience team.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team

The Supporter Experience team at Shelter exists to provide expert stewardship to build deep long-term relationships, enhancing the supporter experience to drive income now and increase lifetime values. We ensure supporters feel valued and appreciated by Shelter and understand the impact of their support. We’re part of a wider Community & Events team that sits within an Income Generation directorate. Together, we look after a wide variety of fundraising activities to help fund our mission to ensure a safe home for all. Your team are welcoming and supportive, we work hard but try to have a lot of fun as well. Your line manager will be there to support you and encourage your personal development and you’ll have the opportunity to progress within the Community & Events team and beyond.

About the role

The main objectives of this role will be to provide excellent supporter care to Shelter’s fundraisers, which will involve building relationships and giving fundraising and event support and advice, and providing efficient administrative support to the department. We want to give you scope to grow into a confident and successful fundraiser, so you will receive training and provide supporter care and admin support across a variety of community & events activities, events and products across all three teams.

About you

Communicating with a variety of people: you will enjoy communicating with people in a variety of different ways, over the phone, face to face, by email, letter and over social media channels.

Time management & organisation: there’s a lot to do, particularly when we have fundraising products live and during the busy winter fundraising period, so it’s important to be able to manage your time well. The team has a really positive collective attitude to helping you do this, and they will suggest different tools and methods to stay on top of your work. But your being organised from the get-go is important.

Attention to detail: in all tasks, you will need to have a good eye for detail to make sure work is completed with a high level of accuracy.

Proactive: there are many activities to get involved with at Shelter, so being proactive ensures you get as much from your role as possible. Within your role you need to take initiative in setting up meetings, asking questions and suggesting/trying new ideas. Beyond this, taking advantage of volunteering in our shops or at events, and visiting local Shelter Hubs, is a great way to understand the cause and sector.

Willingness to be busy: everyone in the team has lots to do and has a range of responsibilities across different areas. To be successful in this role, you need to be willing to be busy during the working day and enjoy the variety this brings.

Flexibility: as this role will support work across the wider Community & Events team throughout the year, it is vital that the successful candidate is adaptable and willing to get stuck into different activities when needed. There will be occasional evening and weekend work to support events, for which time off in lieu will be given.

Positive attitude to learning: one of the most important aspects of the job is being positive and willing to learn. Being open-minded and keen to find solutions to problems is essential.

How to apply

Please submit your CV along with a supporting statement. In the supporting statement, please give relevant examples in line with the role responsibilities of how you meet the criteria in the 'About you' section of the job description, following the STAR format. Please also demonstrate how you address these two behaviours below in your answers.

• We work together to achieve our shared purpose
• We enable decision making

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Location; Home based within the UK. Occasional travel to key events across the UK.

The purpose of this role is to provide administrative, project and event planning support to the Director of Network Programmes & Innovation. This will involve working with the Director and other colleagues to build a strong structure for the directorate as they work towards fulfilling their strategic goals.

Role responsibilities

·Diary and Email Management- Review incoming correspondence for the Director of Network Programmes & Innovation and take action as appropriate; drafting emails and documents, collecting and analysing information, initiating communication with key stakeholders and supporting the Director’s work as part of the Senior Leadership team.

·Event and Meeting Logistics - Organise regular meetings and events on behalf of the Director of Network Programmes & Innovation, liaising with external partners and key stakeholders.

·Project Planning – Provide administrative and logistical support to develop and deliver a range of projects on behalf of the Director of Network Programmes & Innovation and the Operations leadership team.

·Working with stakeholders - Work closely with people across the network and externally to ensure that the Network Programmes & Innovation directorate are engaged and represented as needed to maximise collaborative working.

·Travel and logistics – Booking travel, hotel rooms and meeting rooms for the Director of Network Programmes & Innovation.

Person Specification

Technical skills and minimum knowledge:

· Clear understanding of the need to maintain confidentiality.

· Experience planning and supporting projects, events and meetings with multiple stakeholders;

· Proven ability to operate with diplomacy, tact and empathy at all levels.

· Strong written and oral communication and administrative skills and ability to adapt communication style as appropriate.

· Highly organised and experience providing support for a Director and senior colleagues and developing strong working relationships with key partners at all levels of seniority.

Behaviours and competencies:

· Demonstrates a commitment to the values of the Trussell Trust

· Demonstrates a good understanding or capability to learn the principles underlying GDPR, other applicable legislation and best practice.

· Effectively plans and organises tasks and activities which involve multiple partners

· Spots opportunities and barriers for the Director of Network Programmes & Innovation and takes initiative to develop appropriate responses

· Manages relationships with colleagues and participants with confidentiality, warmth, professionalism and sensitivity

· Role models inclusive behaviours and values

Key Stakeholders

· Network Programmes & Innovation Directorate

· EA/PA Group

· External partners

· Key Funders

· SLG

We are recruiting a Fundraising and Engagement Assistant apprentice to provide outstanding data management, supporter care and assist the Challenge Events Fundraising Officer and wider fundraising team to support our income generation.

What you will do:

Support the Fundraising team to uphold a high level of supporter care with a view to retention and increased engagement.

Efficiently and accurately process and reconcile all incoming donation information, received daily, weekly and monthly from multiple digital sources, onto our database and acknowledge these within agreed timescales.

Analyse all online income including but not exclusively from Just Giving, Enthuse, PayPal Giving Fund and Facebook along with all other income.

Ensure that all third party received income is recorded on Raisers Edge and produce accurate reports for internal stakeholders.

Be the first point of contact for challenge event supporters and manage and respond to queries.

Record and update non-financial supporter information such as, communication preferences, research information and other personal information in line with our Data Protection policy.

Distribute all parcels in a timely manner, making sure everything is recorded accurately.

To be successful in this role you will have:

English and Maths GCSE or equivalent grade C or above

Previous experience providing dedicated administration support.

Experience of handling sensitive information appropriately

Experience of working effectively within a team environment and assisting colleagues

Excellent verbal and written communication skills including the ability to write reports.

Ability to handle calls and enquiries from stakeholders including people who may be vulnerable and /or bereaved sensitively and appropriately.

Please visit the careers site for the full job description and person specification for the role.

The apprenticeship programme is due to start in September 2024, provided by the Juice Academy - an industry-led apprenticeship provider. They are partnered with Jane Montague Consultancy to deliver the 13-15 month Fundraiser Level 3 programme. Apprentices work on the job within a charity whilst receiving 20% off the job training from current industry experts. The training sessions are a hybrid of face-to-face learning (two optional in-person days) in Manchester, and virtual half-day classrooms via Zoom. Apprentices also receive the on-the-job training in the workplace. The final three months of the course will be the ‘assessment period’ during which apprentices go through an End Point Assessment and are graded a pass, merit or distinction. Apprentices currently have a 94% distinction rate. The Juice Academy are part of the Apprentify Group, and development coaches support apprentices throughout the programme.

The qualification will include:

• Level 3 Fundraiser

Salary: £23,114 per annum (SCP 4) progressing by increments to £23,893 per annum (SCP 6)

Hours: 36 hours per week Location: Warrington Contract: 15-month fixed term contract with a view to be permanent after completion of apprenticeship

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.

Closing date: 9th June 2024

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

Supporter Donations Assistant – Peak Cover Queries Team
x2 Fixed Term Contracts until end of Dec 2024 available
Full time (34.5 hours)  - we are open to a conversation about how you work these hours.
Location - Split between home and our London Office : minimum 1-2 days per/week in the office, or Home-based. *All training provided in London office so candidates must be willing to travel initially for training.
London: £24,500 - £27,500 per/annum 
National (home-based): £21,528 - £24,000 per/annum 

About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

About the role

Looking to gain operational customer care experience within a large and successful charity? Keen to contribute to the work of a busy, friendly, and high-performing team? We have the ideal role for you... 

About the role

The Supporter Donations Queries Team at Macmillan are looking for x2 Supporter Donations Assistants to play their part in helping Macmillan's supporters and stakeholders do whatever it takes for people living with cancer. We have two roles available within our Supporter Donations Queries Team. Whether you are a recent graduate looking to gain customer care experience within a large, complex, and successful charity or you are seasoned supporter/customer care or administrational professional looking to broaden your experience and are keen to contribute to the work of a busy, friendly, and high-performing team, or whether you are looking to change your career and have the skills needed to excel in a customer service role, we want to hear from you.

You’ll be processing high volumes of income and inputting donations on our income system, resolving queries from our supporters & internal stakeholders, sending personalised thank you letters and helping to process Gift Aid sponsorship forms. In addition, you will undertake a range of admin duties in general support of the smooth and effective operation supporter donations as a whole, here at Macmillan. 

You will liaise with stakeholders across the organisation including our Finance team, colleagues across Supporter Care, Relationship Fundraising Managers and product teams in order to accurately thank and process supporter donations received by Macmillan across all channels. Including processing online event registrations & donations, revalidating eligible Gift Aid, cleansing data and addressing all queries related to donations. You will be delivering recognisable, high quality Macmillan experiences in line with Brand and Strategy guidelines and messaging. 

Initial training is due to be delivered in the London office - arrangements to be discussed dependent on contractual location.

We would love to hear from people who: 

• Are target driven and who always meets deadlines 
• Have an eye for detail and investigation
• Are passionate about creating meaningful written correspondence in line with brand guidelines
• Have excellent verbal and written communication skills 
• Are happy working independently on repetitive tasks and can cope with high-volume data processing 
• Able to pick up new technical systems and complex processes quickly 
• Strive to offer unrivalled back-end customer service to supporters and internal teams
• Enjoy working in a large, fast-paced team 

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days 
• Pension matched up to 7.5%
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process
Application deadline: 29th May 2024
First interview dates: 3rd June 2024

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

We are looking for someone to work with a clear strategy and then develop, grow and successfully manage our Youth Advisory (YAG) and Alumni groups, as well as lead the engagement of families / support networks. The ideal candidate is someone who will ensure interns accessing the DFN Project SEARCH model are at the heart of decision making and who will champion their rights and their participation. We are looking for someone who has a strong understanding of advocacy and the rights and entitlements of young adults with special educational needs and disabilities.

We are in our third year of running our YAG and yet to launch our Alumni offer. This role will therefore involve leading the implementation, development, and growth of the membership of both DFN Project SEARCH YAG and Alumni group. This will include planning and facilitating a programme of activities throughout the year for YAG and Alumni members, which we hope will be a mix of in person and online events.

This post holder will also provide ongoing training to YAG, Alumni and parent/carer members and facilitate their participation in our advocacy work. There will also be opportunities to deliver training to our central and partner teams alongside members of these groups

We have an exciting opportunity for a passionate conservation professional to join the Trust and play a key role in the care and conservation of our outstanding churches, a fascinating and unique collection of highly listed historic buildings.

Churches Conservation Trust is the national charity protecting historic churches at risk, ensuring they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.

As a Conservation Projects Manager and a key member of the national Conservation team, you will work with experienced consultants and skilled craftspeople, with national and regional colleagues, volunteers, local partners and stakeholders to develop and manage a range of holistic, conservation and new use projects, from inception to completion, and providing professional advice and support to community led projects.  You will lead on all capital, conservation and maintenance, programmes in the region.

You will have expertise and specialist knowledge in the field of historic building repair and conservation, and a proven track record of project management (client side) in the heritage sector. You might be a Building Surveyor, a Conservation Architect, an Estate Manager, or a Project Manager, in this continually varied and unique role you will be working on some of the most significant historic buildings in the country. As you’ll be working on projects across the region, but not exclusively, it is essential you have a full driving license.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

If you have any questions, please contact us.

The closing date for receipt of applications is 8am on Monday 17th June 2024.

The interviews will take place in Northampton on Tuesday 25th June. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Location: Remote (based in England & Wales with occasional travel required)
Salary: £33,065 - £36,380 pro rata
Hours of work: Full-time (open to 4 days part-time)
Contract type: Permanent

Why work for Kids Matter?

• Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
• Remote working contribution – receive £40/month pro rata towards the costs of working from home and/or using a co-working space.
• Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
• Flexible working across weekdays to suit your schedule.

About us

Kids Matter is one of the UK’s fastest growing children’s charities.

Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.

Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.

We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.

About the role

The Partnership Development Lead role involves:

• Shaping and delivering Kids Matter’s national partnerships strategy
• Pioneering, networking and building relationships with church networks & denominations across the UK
• Engaging churches & charities on the journey to partnership

About you

Do you love sharing vision and motivating others for a cause? Are you a strategic thinker and confident delivering outcomes? Can you build relationships and network effectively with church networks and charities across the country? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?

Then we would love to hear from you!

How to apply

You can apply for the Partnership Development Lead position by clicking ‘Apply via Website’ and completing a copy of our online application form.

The deadline for applications is 9am on Monday 10th June 2024. All successful and unsuccessful applicants will be notified by email.

We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.

If you have any questions, please refer to our recruitment FAQs document. If you would like any application and interview support or you need any reasonable adjustments throughout the application process, please contact Katie Washington (Operations Assistant).

Please see the job pack for more details on the role and application process.

Our fundraising team is made up of passionate people dedicated to making BCUK’s mission a reality, so we can prevent even more people from getting Breast Cancer. Fundraising income has grown significantly over the last few years thanks to a talented staff team, and we have an ambitious strategy to grow this income even further.  

Working with agencies, including a digital mobilisation agency, The Senior Individual Giving Officer will be responsible for leading growing our individual donor and supporter base and delivering an excellent supporter experience.   

You’ll need to be a digital native with experience in building digital-focused approached to supporter acquisition and development.  

This is an exciting time for a talented and ambitious fundraiser to build on this growth as BCUK invests significantly in fundraising and particularly in individual giving and legacy fundraising.  

We are a national breast cancer charity focussed entirely on breast cancer prevention:

• We fund scientific research into environmental and chemical links to breast cancer 

• We educate and raise awareness about the lifestyle and environmental risk factors of breast cancer, empowering people to reduce their risk of developing the disease

• We campaign for policies that protect people’s health and promote the prevention of breast cancer.

We are scaling up our work and our impact so we are building our team with talented, motivated, and ambitious individuals who want to contribute to helping us become the leading voice in breast cancer prevention.

If your goal is to develop your career in fundraising in a rewarding role with plenty of opportunities to make a difference to the lives of many people, then we want to meet you. 

About you: 

You will be a highly motivated individual with experience of working in a growing charity ideally you’ll bring the following skills -

• Knowledge and experience of leading digital acquisition programs  

• Knowledge and experience of email marketing  

• Experience of working towards funding and donor engagement targets and tracking progress  

• Experience in developing, coordinating and implementing regular giving plans, in-memory giving, and stewardship plans for individual givers and major donors.   

• Experience of monitoring and operating within agreed budgets.   

What we can offer:  

• Fully remote working. 

• 29.5 Days Annual Leave Plus Bank Holidays. 

• Competitive salary £30,560 - £36,608 PA (depending on experience) 

• Option for full time colleagues to compress hours and work a 9 day fortnight. 

• Healthcare cover and employee assistance programme. 

• Enhanced employer pension contribution 4%, after 3 years service 5% and 6% after 5 years service 

• Enhanced Sickness, Maternity and Paternity pay. 

• Great supportive culture with generous professional training and development programmes. 

• To be part of a fantastic supportive team. 

• Work for an organisation that values a positive and inclusive culture. 

• For full details see our benefits guide  (Downloadable from our website)

We are seeking a creative and detail-oriented individual with a passion for crafting engaging communications, compelling content, and powerful stories to join our team as Communications and Campaigns Manager. In this pivotal role, you will develop and manage a comprehensive communications strategy for the charity, making a significant impact on children and families affected by the childhood cancer neuroblastoma. 

As an exceptional communicator and storyteller, you will have the ability to write for a variety of audiences, inspiring engagement, raising awareness, and driving income growth. You will be experienced in developing and implementing multi-channel communications plans, encompassing social media, digital, and print. Additionally, you will manage and grow the charity’s press and media engagement. 

This is an exciting time to join the charity as we embark on several major campaigns and advocate for improved experiences and outcomes for children and families affected by childhood cancer. 

Summary of role responsibilities 

• Develop, implement and manage a dynamic communications plan for Solving Kids’ Cancer UK that encompasses the three key pillars of our work, across all communication channels;  

• Lead on the development and implementation of online marketing campaigns to raise wider awareness, demonstrate our impact, grow our income, and position our organisation as a thought leader in paediatric oncology;  

• Develop and grow our charity’s’ media presence and profile;  

• Raise the charity’s profile and reach through the generation of new online and offline audiences, followers and supporters.   

For more detailed information about the role, charity, and team, look at the Recruitment Pack.  

We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation. 

Recruitment timetable  

We aim to follow the schedule outlined below: 

Applications close: 16 June 2024 at 11:59pm 

Shortlisting: w/c 17 June 2024 

Interviews: 1 July 2024 (London office)  

If there are any adjustments that would help you engage with the recruitment process, please let us know.  

Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.  

We are looking for a proactive, self- motivated and solutions-focussed individual to make an impact in the role of Research Manager whilst providing maternity cover for a 12-month period. You’ll share in our vision, mission and values and have children at your heart, and use your passion for making a difference to support and accelerate the ambitious work of Solving Kids’ Cancer UK and the Research team.

Summary of role responsibilities 

• Manage a portfolio of international childhood cancer research projects, engaging stakeholder expertise where appropriate and providing administrative, operational, and relationship management support.  

• Monitor and evaluate the impact of Solving Kids’ Cancer UK’s patient-centric research programme, working closely with the Communications and Campaigns Manager to effectively communicate this to a wide range of audiences.   

For more detailed information about the role, charity, and team, look at the Recruitment Pack.

Recruitment timetable  

We aim to follow the schedule outlined below: 

Applications close: 17 June 2024, 11:59pm 

Shortlisting: w/c 17 June 2024 

Interviews: w/c 1 July 2024 (London office) 

If there are any adjustments that would help you engage with the recruitment process, please let us know.  

We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation. 

Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.