Housing jobs

Deputy Service Manager

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Job Title: Deputy Service Manager

Location: Based within the residential service in West Ealing. Unfortunately this service does not have step free access.

Salary: £30,000

Shift Pattern: 37.5 hours per week Monday to Sunday on a rota working 09:00 - 17:00, you may also be required to work weekends, evenings, and bank holidays. You will also take part in our out of hours on call rota for managers.

About the role

This is a great opportunity for a Deputy Service Manager to join our team based in Ealing. You will support the Service Manager in leading a service which provides a recovery focused service to adults with long term mental health challenges. You will support the team to deliver person centred support to improve the lives of our residents, for them to gain greater independence to move onto lower support accommodation. You will do this through providing direct leadership and line management to the team so they feel empowered to perform within their roles. 

You will ensure a quality service is delivered in line with our contractual requirements, and will encourage the creation of a psychologically informed environment, which provides person centred support. Some of what the role includes:

• Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager in leading the day to day operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
• Financial Management, including petty cash and budget management
• Contract management and Internal auditing, admin, and general other duties as required. 

About you

We are seeking a passionate, driven and motivated colleague to help lead our service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly around mental health and can support the team in delivering their daily duties. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

You will have some knowledge and background in mental health, understanding the different complexities which can arise, and able to support others to support the residents to achieve their goals. You will be adaptable and flexible in your approach, and respect equity, diversity, and inclusion, able to create a compassionate, supportive and empowering environment within the service and in communication with others externally and throughout the organisation. 

• Direct experience working in a Health and Social care environment or similar, ideally within mental health
• Understanding of the needs that people who suffer with their mental health have
• Ability to lead a team to achieve service KPI's
• Ability to provide advice, support and guidance to a team on all aspects of the service such as resident related enquiries which can include housing, mental health support, signposting
• Ability to promote the service externally to enhance reputation in the area and with partner organisations
• IT proficiency, with the ability to navigate and learn new case management systems and other types of software
• Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
• Passion for what we do as an organisation and alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
• Budget Management Experience and/or willingness to learn financial management

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

 We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Deputy Manager | West London | Ealing | Wembley  | Harrow | Mental Health | Social Interest Group | Support | Recovery | Night | Day | Shifts |

This is a unique opportunity for an enthusiastic and inspirational individual to join Keychange in an important new role.  We are looking for a candidate who is excited about delivering high-quality management information and helping to drive forward efficient and effective data management.  The successful applicant will collaborate with the finance team at Keychange to provide comprehensive financial data to community managers, the senior leadership team and trustees.  Additionally they will support the senior finance team in producing consistent and reliable non-financial organisational data.

This role will be supported by an accountancy training "day release" style package paid for by Keychange, aiming for a CCAB qualification within 2-3 years.  We are therefore looking for someone who demonstrates a willingness to learn while delivering financial analyses and generating management information for non-finance users, as well as a team player with a flexible "can do" attitude, taking initiative to solve problems and excietd to develop their communication skills.

Keychange provides support and care to people facing vulnerability.  We do this by providing housing to women and young people experiencing homelessness and providing residential care to older people across the South of England.  This position is based at our central office in London Waterloo, where hybrid working patterns are available.  Occasional visits to our operating sites may be required.

To find out more about working with us and further information about how to apply for this trainee role, please see the job pack.

About us

We’re Breast Cancer Now, the research and support charity. However you’re experiencing breast cancer, we’re here.

We fund life-saving research, campaign for change and provide information and support to anyone affected by breast cancer.

Why? Because our vision is that by 2050, everyone diagnosed with breast cancer will live, and be supported to live well. But to make that vision a reality, we need to act now. 

About the role

Your writing skills could help create a future where everyone diagnosed with breast cancer lives and is supported to live well.

We’re looking for a copywriter to join our busy, dynamic and creative team. As part of our in-house copy studio, you’ll craft copy, communications and key messages – covering everything from fundraising and campaigning to support and research.

You’ll be a champion of our tone of voice and house style, supporting colleagues to apply our brand to their copy and making their words the best they can be.

You’ll also use your skills and experience to adapt messages for different audiences, and make sure the diverse experiences and needs of people affected by breast cancer are always at the heart of our communications.

If you’re a creative, thoughtful copywriter or communications professional looking for your next step in an ambitious, forward-thinking charity, we’d love to meet you.

About you

Ideally you:

·Will be a copywriter (or in a role focused on writing) who puts the audience at the heart of every piece of writing

·Are self-motivated, organised and comfortable working on several briefs at once

·Enjoy looking for new ways to approach long-standing campaigns and projects, and engaging ways to present complex        information

·  Are a creative thinker, with a portfolio of work that shows your ability to write, edit and adapt copy for different  channels        and audiences 

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.

Please provide a writing copy which shows an example of what you have worked on in a similar role. This will be assessed as part of the application process.

If you’ve any immediate questions, please contact the Breast Cancer Now recruitment team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date

Tuesday 26th August 2025 09:00 am

Interview date

4th and 5th September 2025

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Salary: £29,120 per annum FTE (actual £19,968)

Contract: Permanent, following a 3-month probation period

Hours:24 hours across three days a week: Mondays, Tuesdays and Thursdays.

Do you want to make a tangible difference in the lives of some of the most deprived children in London? 

CARIS Families is a small frontline charity that offers holistic support to families experiencing homelessness in hostels in the London Boroughs of Camden and Hackney.  Amongst our other services, we run play and learning activities for children aged 0-16 from within 4 hostels in these boroughs, as well as a school holiday day trip programme.  Our services for children aim to reduce the stress on children and parents of living in overcrowded, insecure accommodation, and to put back essential childhood experiences that homeless accommodation deprives children of.

The services we currently offer our families in hostels are:

- Kids Club: an after-school play club in term time for 0-16s, run from our dedicated play club in the basement of one family hostel in Camden.

- Enrichment Trips and Summer Programme: a series of day trips for groups of families from our 4 hostels in the school holidays.  We take part in exciting activities and visit interesting destinations round London and the South-East, to ease the pressures of being stuck in the hostel during the long school breaks.

- Essentials Bank: Our Essentials bank runs weekly in term-time from two of our hostels, offering families free hygiene products such as toiletries, nappies, washing powder etc. to ease the pressure on family finances at a difficult time.

- Family Support Work and Housing Casework: we offer holistic casework to support families to ease the stress of their situation, from working on finances to supporting employment searches, to assisting with legal cases and supporting them to navigate their housing case and move out of homelessness as soon as possible.

We are currently looking for an experienced Play and Community Worker to join our dedicated frontline Family Services team, delivering this vital support to around 100 children and their families each year.

Responsibilities of the Role

The Play and Community Worker will:

- Deliver play and learning activities for children aged 0-16 at our hostel-based Kids Club’s play sessions during term time in the London Borough of Camden.

- Deliver our Enrichment Trips School Holiday programme during school holidays (in Camden, Hackney and the wider London and South-East England area)

- Deliver our term-time Essentials Bank programme, providing free household goods to families in hostels

- Assist the Services Manager with a range of administrative and operational activities to support the day-to-day running of our Family Services and CARIS Families’ operations as a whole

- Provide a warm and welcoming experience for children and their families attending CARIS Families’ services

- Engage enthusiastically and supportively with children in their play and learning experiences, through staff-led activities and facilitating child-led play

- Work proactively as part of our Family Services team, supporting colleagues, embracing change and contributing ideas to service development within our frontline Family Services.

Person Specification

We are looking for a Play and Community Worker who is:

- Qualified to Level 2 or 3, or prepared to work towards this qualification in: Playwork, Early Years, CYP Workforce, Youth Work or any related area

- Experienced in delivering play within a CYP or community work setting, and working with 0- to 16-year-olds

- Experienced in providing and facilitating safe and creative play experiences

- Passionate about improving opportunities for disadvantaged children

-  Understanding of the varied needs of children and their families, and of the impact of trauma and ACE on children’s development and wellbeing

- Able to maintain professional boundaries while supporting parents/carers and children empathetically, and with a person-centred, relational approach.

- Understanding of Equal Opportunities and Safeguarding best practice

- A good communicator, comfortable with working with a wide range of service users and professionals

- Proficient in use of Microsoft Office packages and basic web-based software applications (e.g. Canva)

- Reliable and diligent, with good time-keeping skills, who is able to work well as part of a team, take the initiative and lend a helping hand across our fast-changing, responsive frontline work

About the role:

At Single Homeless Project (SHP), we believe that everyone deserves a safe place to call home and the opportunity to lead a meaningful life. If you're someone who brings energy, resilience and a genuine commitment to making change happen, then this role offers a chance to turn those qualities into lasting impact. As part of our Complex Needs Accommodation Services in Islington you’ll be part of a team dedicated to supporting individuals who face significant challenges and who are ready to take their next steps toward stability and independence.

Working alongside the Regional Services Manager and Team Manager, you'll take on a specialist role focused on clients with complex support needs linked to high-risk offending behaviour (MAPPA Level 2 & 3), mental and physical health issues, and substance use. You’ll build trusted relationships, support clients to reduce their risk of reoffending, and help them access the services they need, from mental health and medical care to pathways out of homelessness. Your work will not only promote social inclusion and greater independence for each individual, but also directly contribute to creating safer, stronger communities.

Joining SHP means becoming part of one of London’s most progressive homelessness prevention charities - a place where your ideas, growth and career development are actively supported. You'll be surrounded by people who care deeply about what they do, and who know that by working together, we can change lives.

The working rota for this post is Monday-Friday (no weekend shifts) and a mixture of earlies (8am - 3.30pm) & lates (3pm - 1.30pm.)

About you:

• Previous experience of working with offenders and/or people with complex support needs.
• The ability to manage a caseload and deliver positive outcomes utilising your knowledge of the health, social care and criminal justice sector.   
• A flexible, innovative and creative approach to working with a sometimes hard to engage and challenging client group, is also required.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 24th August at midnight

Interview date: Wednesday 10th and Friday 12th August at SHP service in Islington 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.

Service Charge Analyst

A place to drive change

Location: Bradford/Burnley/Stockton, hybrid with regular travel to our schemes.

Salary: £33,195 per annum

Contract Type: 24 month fixed term contract

Hours: 35 hours per week, Monday – Friday 9am to 5pm.

We’re on a journey of transformation. We’re finding new ways to achieve our purpose of providing families with affordable, sustainable and safe homes. We’re innovating for our customers and to create a thriving workspace that supports everyone.

We’re a team of passionate, dedicated people, working to drive change for the better. We’re building something special here and we want driven, creative people to join us.

If you’re looking for a career where you can be part of change, share your ideas and help us transform, there’s never been a more exciting time to join us and shape our future.

About the role

As our Service Charge Analyst, you won’t just crunch numbers; you’ll dig deeper. Visiting sites, verifying data, and thinking beyond the surface, you’ll uncover the true story behind service charge schedules. Your pragmatic approach will spot discrepancies, distinguish errors from necessary adjustments, and ensure every scheme’s data stands up to scrutiny.

Working closely with Asset teams and leadership, you’ll help future-proof our processes — ensuring accurate apportionments aligned with tenancy and lease agreements. Your efforts will directly impact customers, safeguarding fairness and improving data integrity across Accent.

This role involves national travel and site visits, offering variety and the chance to get hands-on with the properties we serve. If you’re inquisitive, thorough, and ready to make a real difference, we want to hear from you.

Salary

The salary for the Service Charge Analyst post is £33,195 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.

About you

The ideal candidate will have proven experience in service charge management, finance, or property services within the housing or real estate sector. Strong analytical skills and excellent attention to detail are essential, along with the ability to interpret complex data and identify discrepancies. A solid understanding of housing management systems, asset hierarchies, leasehold frameworks, and service charge obligations within Tenancy Agreements is required. Proficiency in Excel, finance systems, and housing management software is expected, as is the ability to communicate clearly and effectively with a range of stakeholders. The role also demands a collaborative, customer-focused approach and the ability to work confidently with both internal teams and external partners.

Service Charge Analyst Interviews

Interviews will take place via teams and will involve a role related data analysis scenario which will be released prior to the interview and a competency interview. Candidates will also complete a Customer Service questionnaire.

A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time)—an extra day’s leave to celebrate your birthday and the option to purchase more—access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.

And because we believe in supporting you now and in the future, this is a place to plan for your future—with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.

If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

If you have any queries about the role, please contact us

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Service Charge Analyst, Service Charge Officer, Service Charge Coordinator, Property Service Charges, Leasehold Charges, Housing Finance Analyst, Rent & Service Charge Analyst, Estate Charges, Apportionment Analyst, Leasehold Finance

REF-223 150

Our client is a charity founded on Christian principles who support rough sleepers, vulnerably housed individuals and newly housed adults in Poole regardless of their faith, they currently have an exciting opportunity for a Project Worker to join their small and busy team, working from Monday to Friday, from 10am to 3pm each day.

From their purpose designed building, they provide a friendly, welcoming space that offers food, warmth and a sense of community, as well as access to support groups and providers in housing, health and wellbeing.

The charity takes pride in providing a secure, safe and comfortable environment for some the most vulnerable people in the community

Job Summary

They are seeking a dedicated and compassionate Project Worker to join their team. As the Project Worker, you will play a vital role in providing support and assistance to individuals who are homeless and vulnerably housed.

You will contribute to the daily activities, such as serving food and drinks, as well as the successful implementation of their support groups and programmes. Working with a small team of staff and volunteers, you will help address the immediate needs of homeless individuals, while promoting long-term solutions and empowerment.

Responsibilities

• Offer emotional support, guidance, and advocacy to help meet the immediate needs of individuals attending the Centre, as well as assisting them with navigating through their homelessness journey.
• Empower individuals through direct 1-1 support as well as groups, providing guidance and life skills.
• Contribute to the daily delivery of the Centre offer including organising, preparing and serving meals and providing access to provisions including washing and laundry facilities.
• Maintain accurate and up-to-date client records, including progress notes, incidents and attendance records, whilst ensuring compliance with data protection and confidentiality policies.
• Work with multiple agencies based both at the Centre and externally to ensure effective collaborative working.
• Identify and coordinate appropriate group sessions that provide support and encourage the growth of networks and peer support.
• Provide cover for the running of the Centre in the absence of management, including the opening and closing of the building.

Experience

• Previous experience in a similar role within a charity or with working with vulnerable people is desirable.
• Experience of planning events and programmes.

Skills

• Excellent communication skills
• Ability to build positive relationships, with colleagues, service users and other contacts, using excellent listening skills, empathy and sensitivity as required
• Team player spirit and can-do attitude
• Problem solving and planning skills
• Computer skills, including Word, Excel and Outlook
• Motivated and pro-active
• Excellent organisation and time management skills
• Ability to multi-task and work under pressure

Job Type: Part-time, working Monday to Friday from 10am to 3pm each, a total of 25 hours per week.

Salary: £19,500 per annum, equivalent to £15 per hour

Work Location: In person at the Centre in Poole

Caritas Social Action Network

Senior Migration Officer

Location: London, with working from home, regular travel in England and Wales, and rare travel overseas.

Contract: full-time, one year, with regular evening and occasional weekend meetings.

Salary: £37,440

Closing date: Monday 18 August at 12 noon

Interview date: Thursday, 28 August, in person, in London

CSAN is the official agency of the Catholic Bishops’ Conference, tackling the root causes of poverty and injustice affecting people in England and Wales. We’re facing a steep rise in poverty and significant pressures on social, economic and church resources. At this time, the Church is called to raise a prophetic voice against poverty and the rhetoric of division and work for the building of a more just society.

In 2021, CSAN launched its strategy to extend the social mission of the Church in a post-COVID society. We are developing the infrastructure of the social action network of the Church in England and Wales, including new alliances for diocesan Caritas agencies, advocacy and migration. As our Senior Officer for Migration, you will help to raise awareness of migration issues from the perspective of Catholic Social Teaching and lead on our Ambassadors Programme against Human Trafficking and Modern Slavery, as well as prepare briefings and campaign responses to Government legislation.

Over the last 20 years, CSAN has established a network of 50 diocesan and direct service charities, with a combined annual expenditure on social mission estimated at £400m, excluding the work of schools and religious congregations. Our members build up local community life in diverse ways, and many of them support individuals in difficulty, including with housing, prison and detention, social isolation, ill-health, violence, disability, employment, care, therapeutic and welfare support.

The key responsibilities of the Senior Migration Officer are:

1. To provide timely information to the CSAN team and the network on UK Government resettlement programmes and legislation on immigration.

2. To support CSAN’s work to improve public policy and practice on immigration, with compelling evidence from our network, and enabling effective participation in advocacy for a humane system.

3. To work closely with the Catholic Bishops’ Conference of England and Wales on issues of migration and human trafficking.

4. To lead the implementation of the Gubay-

funded CSAN Ambassadors against Human Trafficking programme, preparing and delivering programme materials.

5. To support cross-cutting key workstreams and alliances in CSAN, especially the Domestic Abuse alliance and racial justice, in partnership with the Bishops’ Conference.

The work of the small national team requires a high level of integrity and teamwork, respect for and capacity to navigate complex civil and church contexts at pace, and a stable commitment to personal formation and training. Our Senior Migration Officer will bring a professional track record of relevant research and analysis, production of compelling communications, and diligent administration. A satisfactory basic DBS check and references are required.

CSAN is a member of Caritas Internationalis, one of the largest humanitarian networks in the world, with national agencies in over 160 countries, and among the most successful examples of organised Catholic social action.

Engagement and Support Team Lead (North)

Location: North hubs (Peterborough, Huntingdon, Wisbech) with regular travel across Cambridgeshire & Peterborough

Salary: £34,000 to £38,000

Hours: Full time (35 hours per week) working predominately within our core opening hours (10am to 6pm) with some evening/saturday working on a rota.

This is an exciting opportunity to join our established 'Someone To Talk To' service in a newly created role of Team Lead to lead and oversee STTT service delivery across Centre 33 hubs in our North Locality (Peterborough/Huntingdon/Wisbech)

Team Leads will work closely with one another and Heads of Service to jointly ensure the multidisciplinary teams deliver excellent safe, impactful and responsive service to young people. Successful candidates will bring strong expertise and leadership to the Centre 33 practical and holistic support offer for young people aged 13 - 25 years and understand how this fits within the context of the wider support systems locally. They will have demonstrable experience of working within a practical support or youth work role and feel confident to support and manage colleagues delivering safe and effective work with a caseload of young people who access our drop in support and ongoing support offer. They will be responsible for providing support with case allocation, reflective practice, risk management and safeguarding. They will develop strong relationships with local organisations to ensure effective joint working and support for young people. They will retain a small caseload to support young people with more complex needs. The Team Lead will provide day to day designated safeguarding leadership across the locality team, supported by the Head of Service and Director of Service.

This role will work to Centre 33's values of being young people led, collaborative, inclusive and striving for excellence. You will also be an exemplar of our relevant polices, compliance and standards to help build a team culture.

Applications must be received by 8th September 2025

Interviews will be held week commencing 15th September

Are you passionate about putting an end to homelessness across Oxfordshire?

The Oxfordshire Homelessness Alliance (the Alliance) is a group of organisations (Local government, A2 Dominion, Aspire, Connection Support, Elmore, Homeless Oxfordshire and St Mungo’s) that came together in 2022 to deliver single homelessness services across the county under one contract.

Services delivered by the Alliance include the city and county outreach services for people experiencing rough sleeping, supported accommodation such as the hostel O’Hanlon House, shared dispersed supported accommodation, and homelessness prevention services.

The Alliance is commissioned through a pooled annual budget of c£3.8m which all District Councils in Oxfordshire, the City Council, the County Council, and the Berkshire, Oxfordshire, and Buckinghamshire Integrated Care Services, contribute towards. Oxfordshire County Council and Oxford City are the lead commissioners of the Alliance. 

As part of the initiative, the Alliance will deliver an ambitious housing led change programme which is seeing services remodelled to support and enable people to live in their own homes and fulfil their aspirations. 

This role is hosted by Connection Support which is part of the Oxfordshire Homelessness Alliance. The role will be guided by the work plan of both the alliance chair and the alliance commissioners.

The impact you will have

As the Oxfordshire Homelessness Alliance Programme Manager, you will play a pivotal role in making the alliance and the services it delivers a success. You will provide strategic and operational oversight and day to day leadership and management.

You will strive to improve the services that are delivered by working closely with the Alliance Leadership and Management Team, partners, commissioners, and organisations working to put an end to homelessness. Fostering and enabling a culture of continuous improvement will be at the heart of your work. 

Contract: Permanent

Hours: 30hrs to 37.5hrs per week

Salary: £42,322 - £47,949 per annum, dependent on experience. Please note that the salary displayed is the full time equivalent and will be prorated for less than 37.5 hours. 

Location: The role is a hybrid of home and office locations and a willingness and ability to travel and work at sites across Oxfordshire at least 2 days each week is essential.

Closing date: Friday 5th September

Interview date: Tuesday 16th September & or Wednesday 17th September, between 9.30am-5pm

About you

You have proven experience in developing, implementing, and evaluating change management programmes, ensuring delivery within agreed budgets and timeframes. You’re also confident in reporting on financial performance and using data to inform decision-making.

With excellent project management skills, you're passionate about working collaboratively across a wide range of stakeholders. You bring solid knowledge of programme planning and monitoring frameworks such as MSP, APM, PRINCE2, or similar methodologies.

Your strong communication and influencing skills enable you to build effective relationships, inspire confidence, and drive innovation—all of which support the success and ongoing development of the Alliance Change Programme.

A full driving licence and access to a vehicle is preferred; however, this is not essential as long as you are able to travel across Oxfordshire as required.

What we offer in return

Connection Support is committed to equality of opportunity, to being fair and inclusive and ensuring everyone is treated is valued, treated with respect and has a positive experience.

We welcome applications from all backgrounds and underrepresented candidates, including but not limited to Black, Asian, ethnic backgrounds, people with disabilities, neurodivergent people, LGBTQIA+, men, women, and people with lived experience of personally recovering from homelessness or other traumatic circumstances.

We have been named as one of the top 10 charities to work for in the UK by Best Companies and offer fantastic benefits including 30 days annual leave (pro rata for part time), plus bank holidays, sick pay, and an enhanced benefits package which includes cover on health benefits, eco travel incentives, childcare discounts, retail discounts and much more. 

Should you need additional support with your application or require adjustments to any part of our recruitment process please don’t hesitate to ask. We are more than happy to help, drop us an email or call direct to discuss your requirements.

Connection Support is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Complex Needs Support Worker to play a pivotal role in our Domestic Abuse Service in Wandsworth.

Sounds great, what will I be doing?

The Complex Needs Support Worker will support individuals facing multiple challenges, including substance misuse, exiting sex work, domestic abuse, and/or co-occurring issues such as low-level mental health concerns. Based in a 9-bedroom complex unit, the role involves helping service users live independently, achieve personal goals, and maintain housing stability. This includes fostering strong professional networks, collaborating with partner agencies, reporting and following up on repairs, ensuring rent payments are made, and carrying out daily health and safety checks.

The postholder will hold an allocated caseload, delivering regular 1:1 support sessions to assess needs, develop safety plans, and make referrals to specialist services. They will manage safeguarding concerns in line with policy, participate in multi-agency meetings, and ensure all case notes and assessments are up to date. The role requires a proactive approach to housing maintenance, adherence to health and safety standards, and a commitment to empowering service users to progress towards independence.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for: 

The successful candidate will have experience in safeguarding and supporting individuals with complex needs. They will be able to work effectively within a team, demonstrating strong multitasking abilities and a proactive approach to challenges.

They will have knowledge of domestic abuse, substance misuse, sex work, and mental health, alongside the confidence to problem-solve and the ability to empower and encourage survivors. The role also suits someone who is eager to expand their knowledge and skills through further training and professional development.

This post is open to female applicants only under the Equality Act 2010, Schedule 9, Part 1, due to the nature of the role supporting women

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Education Officer – Prevention
 

This is an exciting opportunity to join a national homelessness charity to lead the delivery of our homelessness prevention education programme in the North West as our Education Officer – Prevention.

Position: Education Officer – Prevention
Location: Based in our Manchester office, with frequent travel across the North West
Contract: Permanent
Hours: Full time, 37.5 hours per week
Salary: £29,242 per annum plus pension and other benefits

Closing Date: Sunday 24th August 2025

About the Role

As Education Officer, you will coordinate and deliver the Education Programme across schools, colleges, and youth settings in the North West. The programme aims to prevent youth homelessness through engaging workshops, assemblies, and group sessions that explore topics such as healthy relationships, conflict management and homelessness awareness.

Working closely with the National Education Programme Manager, you will also support the development of new resources and manage relationships with partner institutions. You will be responsible for marketing the programme, delivering high-impact sessions, and generating income through partnerships with educational settings.

This is a fantastic opportunity to join a dynamic team working at the forefront of youth homelessness prevention.

Key responsibilities include:

• Leading the delivery of education workshops and assemblies to young people aged 11–18
• Designing high-quality, engaging resources aligned with national curriculum and tailored to local needs
• Building strong partnerships with schools and colleges to promote and deliver the programme
• Recording and evaluating delivery to ensure effectiveness and continual improvement
• Training and supporting volunteers, including young people with lived experience
• Representing the charity at regional and national events
• Occasionally delivering sessions or attending meetings out-of-hours, with time off in lieu provided

About You

You will need to have the following skills and experience:

• Excellent communication skills and confidence delivering to large groups
• Experience working with children and young people, especially on sensitive issues
• Ability to build strong professional relationships with education staff and stakeholders
• Proven experience in designing educational content and facilitating interactive sessions
• Strong organisational and time management skills
• Self-motivated with a proactive approach and ability to work independently
• Good knowledge of safeguarding procedures and ability to apply them
• Competence in digital tools and content creation

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles
• 26 days annual leave rising to 30 after five years of service
• Family-friendly leave policies including maternity, adoption, parental, and carers leave
• Auto-enrolment pension with employer contributions up to 7%
• Employee Assistance Programme and health support app
• Discount vouchers for gym, retail, food & drink, travel, electricals and more
• Cash benefit plan including cover for dental, optical, hospital stays and more
• Death in service (4x salary)
• Legal Advice Line

About the Organisation

The Organisation delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in preventing homelessness, building resilience, and creating opportunities in education, employment and volunteering across the UK – from Newcastle to London, Greater Manchester to the South Coast.

You may have experience in areas such as: Education Project Coordinator, Youth Engagement Officer, Schools Programme Officer, Prevention Officer, Workshop Facilitator, Learning and Engagement Officer, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Sustainable Merton, Merton's award winning environmental charity, is recruiting a dynamic individual to oversee our Community Changemakers initiative and deliver grassroots acitivity in Pollards Hill, Mitcham.  If you are passionate about sustainability, volunteering and making a difference in a local community, we would love to hear from you!

This role combines volunteer leadership with project management. The successful candidate will split their time between:
- Project management and delivery of the WeRPollards project (2 days/week), a grassroots local initiative running from September 2025 to September 2026
- Volunteer and operational management (1 day/week), supporting the charity as a whole
You will work closely with Moat Housing to deliver the WeR Pollards Community Changemaker project and also lead the development and implementation of a new volunteering strategy, support colleagues to adopt new volunteer processes,
and oversee our charity policies to support compliance and our organisational growth.
KEY RESPONSIBILITIES
WeRPollards project management
1. Group Development and Coordination
● Coordinate and facilitate monthly volunteer meetings at the Pollards Hill Wellbeing Studio.
● Attend the Wellbeing Studio on a weekly basis, attend schools and community pop-up events to increase awareness of and community engagement in the project
● Support volunteers with soft and technical skills development on their path to becoming Community Changemakers.
● Encourage retention and progression of existing volunteers whilst increasing group membership from 15 to 30.
● Liaise with Moat Foundation officer and project tutors to establish a pathway into volunteering and increasing membership of the WeRPollards group
● Work with colleagues at Sustainable Merton to align this grass roots work with their borough wide initiatives such as Merton Garden Streets, Mitcham Community Orchard, Repair Cafes, Preloved Studio and Merton’s Community Fridge.

2. Community Engagement
● In partnership with Pollards Hill Wellbeing Studio team, develop and implement a local engagement strategy to recruit and retain volunteers to become WeRPollards Community Changemakers.
● Design and deliver an induction and training programme for new volunteers.
● In collaboration with the PH Wellbeing Studio team conduct regular listening sessions to identify resident needs, interests and connect volunteers to, or help them develop, relevant community activities.
3. Project and Event Delivery
● Lead the volunteer group to plan and deliver community activities aligned with the 3R’s agenda, that are run out of the Wellbeing Studio, including:
○ Sewing Skills Workshops (Monthly, 10 sessions)
○ Community Gardening Sessions (Min. 5 sessions)
○ Repair Shed Sessions (Monthly, 9 sessions)
○ Street Planting Engagement & Delivery (Min. 3 events)

4. Capacity Building and Progression
● Deliver at least 6 training workshops including SMART goal setting and planning.
● Support residents to lead and take ownership of initiatives and to become Community Changemakers.
● Build a clear, accessible pathway for participation and leadership within the group and studio.

5. Monitoring, Evaluation and Reporting
● Track Key Performance Indicators including:
○ Volunteer numbers, growth and retention (Target: 30 volunteers, 60% retention)
○ Number of volunteer hours contributed
○ Number of accredited or certified training courses completed
○ Number of volunteers progressing into leadership roles
○ Attendance and engagement in all community sessions
● Conduct volunteer satisfaction surveys and gather qualitative feedback.
● Report quarterly on progress to PHCC meetings, outcomes and impact to the Pollards Hill Community Committee.

Volunteer and operational management - Sustainable Merton

● Develop and implement a volunteering strategy covering recruitment, retention, induction, training, and development
● Identify and recruit a cohort of Community Changemakers
● Draft volunteer role descriptions across all projects
● Conduct annual volunteer surveys
● Plan and deliver twice-yearly recruitment drives
● Establish a volunteer recognition scheme
● Build partnerships with local organisations
● Create centralised onboarding systems
● Maintain and manage safeguarding policies and training records
● Collaborate with volunteers and staff on fundraising campaigns and applications
● Ensure our policies are kept up to date
● Oversee risk register
● Support reporting and KPI tracking
EXPERIENCE AND SKILLS
Essential

● Experience of managing and supporting volunteers
● Community Engagement experience
● Understanding of environmental issues & the 3R’s agenda
● Project coordination and planning
● Knowledge of volunteer database management and GDPR for volunteers
● Excellent organisational and communication skills
● Ability to prioritise and meet deadlines
● Proficiency with Google Suite
Desirable

● Budget monitoring or financial oversight experience
● Bid writing experience
● Knowledge of Merton and the Pollards Hill area

ICT & Facilities Assistant (Part-Time)
Fulham-based, with travel to sites across London
Monday to Friday, 9am–2pm (25 hours per week)
Two-year fixed-term contract
c£28,000 FTE (actual salary pro rata)

Are you a tech-savvy, people-focused problem solver looking for a part-time role with purpose?

We’re supporting a small, well-established charity that provides housing and support to vulnerable people. They’re looking for an ICT & Facilities Assistant to join their friendly team and help keep their digital systems running smoothly – and their staff supported and connected.

This is a great opportunity for someone who enjoys variety, values meaningful work, and is comfortable being the go-to person for day-to-day IT support.

What you’ll be doing:

• Acting as first-line support for all things IT – from SharePoint and Teams to mobile phones, AV kit and the organisation’s in-house CRM.

• Logging and escalating more complex tech issues to the external ICT contractor or your line manager as needed.

• Setting up user accounts, permissions and access rights, with a focus on security and good cyber hygiene.

• Helping with onboarding new staff, setting up laptops and workstations, and delivering basic Office 365 training.

• Keeping IT documentation up to date – including inventories, guides and user manuals.

• Supporting with basic facilities tasks, including office moves and covering the Fulham site reception on occasion.

What we’re looking for:

• A qualification in IT (e.g. diploma or degree) and strong working knowledge of Windows 11, Microsoft 365, Teams and SharePoint.

• Experience supporting hardware (laptops, phones, tablets) and networking infrastructure.

• A good grasp of cyber security best practices.

• Someone proactive, organised and approachable – a natural helper who’s happy juggling different tasks.

• An understanding of, or interest in, the challenges faced by ex-Service men and women.

This is an office-based role working 9am–2pm, Monday to Friday. You'll be based in Fulham, with occasional travel to other sites across London.

If you enjoy rolling your sleeves up, supporting people, and making sure the tech just works – this could be a perfect part-time fit.

To apply or find out more, get in touch today. Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.