Improving Care Manager - South West Jobs
South West Advocacy Network supports and empowers people to have a voice, by ensuring access to quality, independent advocacy. We believe that everyone has the right to be heard & respected, the right to choice in decisions about themselves and the right to be safe.
To help us with our shortlisting, please send a supporting statement/cover letter with your application telling us why you are right for this role. The successful applicant will work from our Poole or Dorchester office
Service Managers are responsible for their services meeting targets and delivering on contract requirements, including providing the data required for contract and organisational monitoring.
The Service Manager role assumes responsibility for all aspects of SWAN’s Dorset statutory advocacy services. This includes a wide range of advocacy including IMCA, Care Act, IMHA, CHC, Carers and Generic advocacy, and advocacy for parents during child protection proceedings. Our Service Manager is also responsible for the mobilisation and delivery of SWAN’s social value projects in Dorset.
The role requires a positive approach and a high degree of personal responsibility. The Service Manager is responsible for the Dorset team’s performance. Service Managers are experienced and inspirational leaders. They have, or are willing to work towards, a level 5 management qualification.
The post is subject to 2 references including previous employer, evidence of right to work in the UK and an enhanced DBS check.
Direct reports:
Team Supervisors & Supervising Advocates
Duties and responsibilities: General
- To work collaboratively with other mangers and assist, when necessary, with providing cover during periods of absence and play an active part in SWAN’s Leadership Team
- Act as the safeguarding lead for the service
- Stay up to date with relevant legislation, changes to practice and wider activities relating to advocacy; to input to policies / procedures (COVID-19, LPS etc).
- Act as a role model for exemplary behaviour, attitude and mindset, embedding a culture of trust and accountability and challenging non-congruency and negativity
- To undertake all training as necessary and stay up to date with Continuing Professional Development
- Support SWAN to ensure that Advocacy Quality Performance Mark practices are business as usual
- Take responsibility for embedding good Health and Safety Practices and adhering to the Health and Safety Policy
Supervision and Development of Direct Reports
- Responsible for the recruitment of their service team
- Responsible for the effective induction of new staff members and support through their induction period
- Undertake regular supervisions and Personal Development Reviews in line with the Company requirements for all direct reports
- Organise and lead regular team meetings, to provide minutes, actions and documentation for each meeting. Team meetings will include professional development and guest speakers
- Deliver training workshops to the team, including lone working, safeguarding refreshers and the Purpose and Principles of Independent Advocacy (Unit 301) in line with Company requirements and maintain records of attendance
- Ensure all team members’ training is up to date and work with the Training Manager to create new opportunities to upskill the workforce
- Undertake all other people management responsibilities for the team in relation to absence and performance management
- Manage disciplinary and grievance issues if and when they arise
Management of Services
- Lead and manage the service in the delivery of outcome focused, issue based, person directed advocacy, in line with the relevant legislation for the advocacy discipline, regulations, codes of practice and internal policy and procedures
- Mobilise and manage local social value projects
- Responsible for the effective triaging of referrals and allocations of casework after considering prioritisation of cases, current caseloads and team members’ skill set
- Provide temporary cover for own team’s case work during periods of absence
- Complete accurate recording and reporting of all service data
- Ensure the timely completion of high quality commissioning report narratives and case studies
- Work proactively with the statutory services to promote the service, problem solve and uphold the agreed engagement protocols
- Communicate and negotiate effectively with a wide range of people, including commissioners, health and social care professionals and voluntary sector staff
- Identify risks in delivering the service and ensure compliance with risk management procedures
- Ensure the effective management of de-escalating client issues and handling of complaints
- Attend stakeholder meetings, forums and networks
- Ensure that good relationships are developed and maintained with other service providers
- Raise the profile of SWAN in the local area by any means identified as necessary
Qualifications Required:
- Diploma in Independent Advocacy Qualification (City & Guilds level 3 or 4) or willing to work towards.
- Level 5 Management qualification, or willing to work towards
Experience and Knowledge Needed
Experience and knowledge crucial for the role:
- A record of delivering advocacy or health and social care services
- Experience of managing people and resources;
- Knowledge of contracted services in the voluntary sector
- Understanding of the principles and role of advocacy
Other:
The post is subject to 2 references including one previous employer, evidence of right to work in the UK and an enhanced DBS check.
If you would like to join us, SWAN will offer you;
- A supportive working environment
- Flexible working to fit around your personal circumstances
- Regular person-centred Supervision
- Training and development opportunities
- Minimum 25 days annual leave plus bank holidays
- 6% Employer pension and 2% employee contribution
- Employee Assistance Scheme, offering a free and confidential helpline for you
- A Wellbeing Day – a paid day from work to allow you time to focus on your own wellbeing
- A day off on your Birthday
- In-house Mental Health First Aider
- Access to an Employee Reward Scheme offering online and instore discounts at a wide range of high street retailers,
Equality, diversity, and inclusion are core to our values. In the selection of our staff, we are committed to equality with regards to protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex. and sexual orientation. We welcome applications from disabled people. The Employee must ensure a positive commitment towards equality by treating others fairly and not committing any form of direct or indirect discrimination, victimisation, or harassment of any description and to promote positive working relations amongst employees, suppliers and customers.
South West Advocacy Network supports and empowers people to have a voice, by ensuring access to quality, independent advocacy.
The client requests no contact from agencies or media sales.
Job Title: Assistant Shop Manager
Salary: £18,720 pro rata (FTE £23,400 per annum)
Team: Retail
Hours: 30 Hours pw
Location: Weybridge
**To apply please submit a CV and covering letter outlining how your experience meets the criteria set out in the person specification.**
About Shooting Star Children’s Hospices
We have an exciting opportunity for an experienced and creative Assistant Manager to join the team running our Weybridge shop.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
It’s a great time to join Shooting Star Children’s Hospices as we have exciting plans to expand our retail team.
About the role
Your key purpose will be, in the absence of and alongside the Shop Manager, to manage a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures
About you
This role requires experience of assisting in managing a shop including knowledge of retail and health and safety legislation and administrative/cash handling experience.
You will also have an ability to deal with customers and maintaining a high level of customer service, have good verbal, written communication skills, as well as being comfortable using IT and EPOS reporting. You will have an ability to motivate yourself and others, have excellent organisational skills and be comfortable working under pressure and dealing with changing priorities.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Cycle to work scheme
- Mental Health First Aiders
- Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Closing Date: 21stJune
Interview Date: Rolling Interviews
The client requests no contact from agencies or media sales.
Job Title: Supporter Care Coordinator
Salary: £27,000 per annum
Team: Supporter Engagement Team
Hours: 37.5 hours per week
Location: Shooting Star House, Hampton
** To apply please send your CV and a short covering letter outlining how your experience meets the criteria set out in the person specification. **
About Shooting Star Children’s Hospices
We have an exciting opportunity for a Supporter Care Coordinator to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
About the role
Your key purpose will be to support the Individual Giving Manager in the provision of excellence in supporter care for individuals supporting all fundraising activities and projects related to Shooting Star Children’s Hospices Individual Giving programme, Gifts in Memory fundraising and ensuring Shooting Star Children’s Hospices families who choose to fundraise are effectively supported in their activity. This role will support the charities appeal fundraising programme, working with the Head of Supporter Engagement and Individual Giving Manager on supporter stewardship.
The Supporter Care Co-ordinator will also provide efficient and effective key administrative support to the wider fundraising team, optimising income generation proactivity cross-team.
About you
If you are enthusiastic about fundraising and enjoy diverse responsibilities, this could be the perfect role for you.
We are looking for someone who feels confident working as part of a team as well as working independently. Previous experience in an administrative role is desired, with excellent knowledge of Word, Excel and Powerpoint. Excellent oral and written communication skills, with the ability to communicate effectively in a sensitive and compassionate manner.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
Health and wellbeing
• Employee Assistance Programme
• Occupational Health
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
The BNSSG VCSE Alliance exists to enable diverse VCSE organisations to engage and participate in system-wide changes to health and care services. We are seeking a VCSE Brokerage Manager to lead the development of a Brokerage Framework, which will provide a clear, fair, inclusive and proportionate way for health and social care system partners to reach VCSE organisations.
About Us
The Bristol, North Somerset and South Gloucestershire (BNSSG) VCSE Alliance launched in January 2024. It aims to influence and facilitate greater collaboration between the regional health system (BNSSG Integrated Care System) and the Voluntary, Community and Social Enterprise Sector (VCSE). It seeks to do this by enhancing the role of the VCSE sector in the delivery and transformation of wellbeing and health, and cementing our sector’s role as a key strategic partner in the planning, design and delivery of health and care, in its widest possible definition.
The co-design of a new ‘VCSE Brokerage Framework’ with colleagues from the Integrated Care Board (ICB) and System (ICS) is a key priority for the VCSE Alliance in 2024-25. The aim of the Brokerage Framework is to provide a clear, fair, inclusive and proportionate way for health and social care system partners to reach a diverse range of VCSE organisations. The intention is for it to be a new process by which grants and opportunities can be distributed to the sector.
This is a really exciting time to join the Alliance and deliver a new innovative process which has the potential to be transformative for Bristol, North Somerset and South Gloucestershire.
The Role
The VCSE Brokerage Manager’s role is to lead on the further development, piloting, and preparation for launch of the Brokerage Framework. The role will work closely with colleagues across the VCSE Alliance and the health and social care system. Ensuring that diverse VCSE organisations, from micro to large scale and that serve communities of interest, of place and of practice are included and enabled in the brokerage framework will be crucial to the success of this role.
About You
You are an organised and proactive individual with a successful track record in project management and partnership working. Your skills include:
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Strong organisational and time management skills
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ability to prioritise tasks and deliver / produce work under pressure and to deadlines.
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Excellent interpersonal skills including the ability to communicate effectively with people from a wide range of backgrounds and roles.
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Excellent self-motivation and the ability to self-start and use initiative.
The Details
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Location: Bristol, United Kingdon (Hybrid)
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Contract: 12 months, with potential for extension
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Salary: £41,500
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Hours: 37 hours per week. Candidates interested in part-time or job-share options are welcome to indicate this at the application stage
Our approach
We take a highly supportive, flexible approach to enabling people to excel within their roles, and to reach their full potential. Examples include:
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Flexible working – we encourage people to put in flexible working requests where this supports your needs; including caring duties, long-term health conditions or wellbeing.
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Hybrid working – 60% in the office or community venues and 40% work from home is typical for full-time staff.
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A core day in the office for all staff (Tuesday) to ensure that hybrid working works well, facilitating the quick conversations and team discussions that benefit from face-to-face. We also have weekly team ‘wellbeing’ lunches to bring people together.
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We don’t book any group meetings before 10am or after 4pm as we anticipate working around different people’s flexible needs and we don’t want you to miss out if you need a late start or an early finish.
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We aim to ensure that everyone can bring their whole selves to work with a workplace culture that embraces diversity and recognises the benefits of a diverse team for us all.
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We offer you a highly collaborative workplace with lots of discussion, knowledge-sharing, a collective approach to solution-finding and a shared sense of purpose.
The client requests no contact from agencies or media sales.
We are delighted to be working with a wonderful children’s charity to recruit a temporary Supporter Services temp for an initial period of 2 weeks but with the potential to extend.
Reporting to the Individual Giving Manager, you will be responsible for supporting the team in the data input of gift aid declarations and general data updates:
Key responsibilities will include:
- Data entry into the fundraising system
- Scanning documents and uploading to fundraising database
- General filing and gift aid housekeeping
Key skills/experience required:
- Excellent Database skills
- Excellent knowledge of word, excel and PowerPoint
- Excellent communication skills, written and verbal
- Excellent time management and organisational skills with good attention to detail
Please note that this role is office based 5 days per week. The organisation is located in south west London.
We are looking to move quickly with this role so please apply without delay.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
FareShare South West distributes surplus food across the region to charities working with vulnerable people. We need volunteers to do everything from driving vans to picking orders in the warehouses, and lots in between.
This role leads on rota and data management, working with warehouse managers and reporting to the Volunteer Recruitmant Manager in Bristol, with occasional travel. Recruitment and retention support, and identifying individuals who would benefit from our flagship employability programme FareChance to help their personal and professional development is an important element, as well as working with the wider team to develop volunteering opportunities for corporate supporters and food partners.
Leading on volunteer wellbeing and support during the shift is key to the role, as well as undertaking training to keep abreast of best practice
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At The Mare and Foal Sanctuary, we’re dedicated to developing deeper knowledge and better practice on how to give every horse and pony their best life. As part of our Fundraising and Marketing Communications team, the Visitor Engagement Manager will develop and implement our new visitor engagement strategy to enable people to connect with our rescued horses and ponies through an exceptional visitor experience across our Sanctuaries in Devon – in Totnes, Newton Abbot, Yelverton and Holsworthy. This role plays a pivotal part in improving the Sanctuary’s brand and profile and raise income to fund its charitable objectives.
About the role
· Reports into the Director of Fundraising and Communications.
· You will be based at our Coombe Park Equestrian and Education Centre near Totnes.
· This is an annualised hours contract based on 37.5hours per week with flexibility to work weekends, holidays and evenings. The role is fixed term for 12 months with potential to become permanent.
· Salary Band: E - £38,046 with access to private health and corporate discounts
· Please note that this role is subject to a DBS (Disclosure & Barring Service) check, and you will be required to provide proof of your right to work in the UK.
What You Will Be Doing:-
Here's your chance to make a real impact! As our Visitor Engagement Manager, you'll lead the development and implementation of our new visitor engagement strategy to enable people to connect with our rescued horses and ponies through an exceptional visitor experience across our Sanctuaries in Devon – in Totnes, Newton Abbot, Yelverton and Holsworthy.
Help build a visitor destination
You'll be at the forefront of developing and executing our visitor engagement strategy to enable meaningful public engagement, with a particular focus at our Coombe Park Equestrian and Education Centre which we aim to open as a visitor attraction with hire facilities from 2025.
Commercialise our facilities
Develop and commercialise hire of our indoor and outdoor arenas, and from 2025 our equine riding simulator, while balancing the needs of our working sanctuary.
Create memorable events
Develop and execute a programme of high-quality engagement events for the public and equestrian community. This also includes facilitating drop-in sessions for the Charity’s supporters and maximising existing income-raising schemes such as visiting to adopt a pony and in-memoriam.
Lead by example
Recruit, train, supervise and motivate visitor engagement team members and volunteers, ensuring they provide exceptional customer service.
Oversee daily operations of visitor engagement services across all sanctuaries, including facilities, ticketing, information desks and customer support. You will work collaboratively and communicate effectively with managers and staff at these multi-sites.
Network with purpose
Expertly network in the South West to establish The Mare and Foal Sanctuary as a visitor destination and manage our membership with relevant destination management organisations.
Stay on top of trends
Monitor visitor feedback and conduct surveys to continuously improve services and programmes. Analyse visitor data and trends to inform decision making and strategic planning.
Keep visitors safe
Ensure compliance with health and safety, accessibility standards and other relevant Charity policies and procedures.
Manage the budget
Manage budgets and resources for visitor engagement activities, ensuring cost-effectiveness and efficiency, and aim to meet key performance indicators and annual budgeted income.
What You Will Bring:-
· Strong background in hospitality and customer service
· Proven track record of developing and implementing successful and commercially viable visitor destinations
· Strong leadership and management skills
· Excellent communication and interpersonal skills
· Ability to think creatively and strategically to solve problems and enhance visitor experiences
· Flexibility to work weekends, holidays and evenings regularly.
· Knowledge of equine care and welfare desirable but training provided
· Driving licence essential – business mileage paid from nominated base
Why Join Us
We’re the place for people who want to make a difference to the lives of foals, horses, and ponies.
As part of our Mare and Foal Sanctuary team, you'll find yourself surrounded by supportive individuals who share your passion for equine welfare and supporter care. We value work-life balance and offer flexibility to accommodate your needs, ensuring you can thrive both personally and professionally.
About The Mare and Foal Sanctuary
The Mare and Foal Sanctuary is the largest equine welfare charity in the South West peninsula dedicated to the rescue, rehabilitation and rehoming of horses and ponies who have suffered neglect, abuse, and trauma. We also deliver a range of Equine Assisted Services with our rescued horses and ponies. The Mare and Foal Sanctuary has five sites across Devon and is providing life-long loving care to over 600 rescued equines.
The client requests no contact from agencies or media sales.
ActionSpace, the sector-leading charity working with learning disabled artists across London is seeking an exceptional individual to join the team as Pastoral Care Co-ordinator.
The Pastoral Care Co-ordinator ensures all artists and project participants are able to maximise the benefits of participating in ActionSpace activities and supports them in realising their personal potential by ensuring accessibility and co-ordinating support needs.
The ideal candidate will have at least five years experience of working with learning disabled adults, particularly those with high support needs, and experience of developing and implementing access and behaviour support plans. They will have a comprehensive working knowledge of the needs and rights of learning disabled people, the relevant statutory authorities, legislation and public policy around accessibility and social care, be committed toworking in an anti-discriminatory way, with a positive view of learning disabled people. They will enjoy working as part of a team but also be able to work independently, managing their own workload.
This is an exciting time to be joining ActionSpace as we embark on ambitious period of growth and development. You will be working as part of a unique creative team and for a small but highly respected, impactful and influential charity that achieves a lot and punches well-above above its weight.
The Assessment, Advocacy & Advice Lead will provide frontline services to people diagnosed with HIV in Lewisham, Southwark and Lambeth as part of the Bridges partnership and South West London and Wandsworth HIV Support project. These services include assessment, emotional support and advice and advocacy for issues such as housing, welfare benefits, debt, dealing with HIV stigma or HIV treatment adherence. The Lead will facilitate signposting and referral into other support services including counselling, peer support and immigration services.
Programme
As part of Bridges programme, South West London HIV Partnership and Wandsworth HIV Support project, these services support new and previously diagnosed service users as well as family members/or carers who live in the same household. The programme will support people living with HIV and improve their health and well-being through the provision of services, delivered both face-to-face and virtually where appropriate.
The client requests no contact from agencies or media sales.
The BNSSG VCSE Alliance exists to enable diverse VCSE organisations to engage and participate in system-wide changes to health and care systems. We are seeking a VCSE Brokerage Administrator to support the development of a Brokerage Framework, working under the VCSE Brokerage Manager. The framework will provide a clear, fair, inclusive and proportionate way for health and social care partners to reach VCSE organisations.
About Us
The Bristol, North Somerset and South Gloucestershire (BNSSG) VCSE Alliance launched in January 2024. It aims to influence and facilitate greater collaboration between the regional health system (BNSSG Integrated Care System) and the Voluntary, Community and Social Enterprise Sector (VCSE). It seeks to do this by enhancing the role of the VCSE sector in the delivery and transformation of wellbeing and health, and cementing our sector’s role as a key strategic partner in the planning, design and delivery of health and care, in its widest possible definition.
The co-design of a new ‘VCSE Brokerage Framework’ with colleagues from the Integrated Care Board (ICB) and System (ICS) is a key priority for the VCSE Alliance in 2024-25. The aim of the Brokerage Framework is to provide a clear, fair, inclusive and proportionate way for health and social care system partners to reach a diverse range of VCSE organisations. The intention is that will be a new process by which grants and opportunities can be distributed to the sector.
This is a really exciting time to join the Alliance and support the delivery of a new innovative process which has the potential to be transformative for Bristol, North Somerset and South Gloucestershire.
The Role:
The VCSE Brokerage Administrator's role is to support the further development, piloting, and preparation for launch of the VCSE Brokerage Framework. The role will work closely with the soon to be recruited VCSE Brokerage Manager and the current VCSE Alliance team. Ensuring that we have a clear, efficient and effective administrative process for the Brokerage Framework will be fundamental to its success.
About You
We're looking for someone who has experience of working in an administrative role who can bring a high level of competency, efficiency and organisation. You'll need to be able to work independently and use your own initiative at times, whilst being able to work with colleagues from multiple organisations.
You are an organised individual with a successful track record of administration and project support. Your skills include:
- Ability to develop and manage office systems, databases, and processes
- Strong organisational and time management skills
- Ability to work on own initiative and organise own workload without supervision
- Ability to work with and maintain confidential data and information
The Details
- Location: Bristol, United Kingdom (Hybrid)
- Contract: 12 months, with potential for extension
- Salary: £28,383 per annum (FTE) - £17,259.93 (pro rata)
- Hours: 22.5 hours per week.
Our approach
We take a highly supportive, flexible approach to enabling people to excel within their roles, and to reach their full potential. Examples include:
- Flexible working - we encourage people to put in flexible working requests where this supports their needs, including caring duties, long-term health conditions, or wellbeing.
- Hybrid working - 60% in the office or community venues and 40% work from home is typical for full-time staff.
- A core day in the office for all staff (Tuesday) to ensure that hybrid working works well, facilitating the quick conversations and team discussions that benefit from being face-to-face. The team also organise optional weekly team 'wellbeing' lunches to bring people together.
- We don't book any team meetings before 10am or after 4pm as we anticipate working around different people's flexible needs and we don't want you to miss out if you need a late start or an early finish.
- We aim to ensure that everyone can bring their whole selves to work with a workplace culture that embraces diversity and recognises the benefits of a diverse team for us all.
- We offer you a highly collaborative workplace with lots of discussion, knowledge-sharing, a collective approach to solution-finding and a shared sense of purpose.
The client requests no contact from agencies or media sales.
Location: Derby
Salary: £19,800
Hours: 21 hours (3 days per week)
Department: Prison delivery
Job Type: Part time
Contract Type: Permanent
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy across a number of prisons. We now have the opportunity to provide a service at HMP Foston Hall (subject to contract award). Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy programme at HMP Foston Hall, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for the 8th July 2024
REF-214 506
Partnerships Officer
Permanent Contract
Job Ref: V503
Hours/Days per week: 35 hours per week – (Flexible days/hours)
Salary: £30,000 plus attractive employee benefits package
Start date: ASAP
Location: Homebased
Closing date: 14th June 2024
Interview date and Location: w/c 24th June onwards via Teams
About the role
At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.
We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.
People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.
This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.
The Role:
As the Partnerships Officer, you will support the Partnerships Team on business development, managing a portfolio of small trusts, foundations, and donors, as well as researching new opportunities.
Our places and volunteers are crucial to us. They know their communities best. This role will support our local Delivery teams to build new partnerships and grow our places. The role will also platform the voices of our volunteers to lead the development of our services. This post will play a key role in the Partnerships Team.
Your core responsibilities will consist of supporting the Partnerships team & wider organisation in growing Volunteering Matters and its family of brands. Managing a portfolio of small trusts, foundations, and donors; supporting the Partnerships team & wider organisation with relationship management of major donors as well as developing and researching opportunities for business development with regional partners and stakeholders.
Key Duties & Responsibilities
- Support the Partnerships team and wider organisation to grow Volunteering Matters locally.
- Manage a portfolio of small trusts, foundations, and donors, including leading on small trust applications & reports.
- Support the Partnerships Team with the management of major trusts, foundations, and donors.
- Play a key role in the upkeep of our library of information.
- Stay updated on local opportunities and feed into place-based plan.
- Develop and research opportunities for business development with partners and stakeholders including scoping opportunities and attending market engagement events.
- Play a key role in the Partnerships Team, helping to collaborate with the wider directorate and organisation to create locally informed and systematic approaches to income generation.
- Maintaining and actioning enquiries/information into team inbox
- Support colleagues who are leading with events management for donor/patron & community fundraising events.
- Supporting the Partnerships team and wider organisation to coordinate information required for reports to funders/partners.
- Maintain database (Raisers Edge) with key reporting information.
Experience / skills & attributes:
- A commitment to the values and mission of Volunteering Matters, especially platforming the voices of our volunteers and young people, as determinant to our work alongside and for communities.
- A pragmatism in understanding and working with the communities served by Volunteering Matters projects, and their respective local and third sector services.
- An ability to support influencing of local and national stakeholders, by utilising the power of storytelling and advocating for the importance of local voice, when lobbying for social change.
- Demonstrable awareness of the Third Sector and where relevant devolved responsibilities across the UK.
- Demonstrable experience in using the power of storytelling within the context of stakeholder engagement and / or business development.
- Excellent communication skills and the ability to communicate appropriately and effectively with a range of stakeholders through a variety of means.
- A capability to manage and engage relationships, including project reporting.
- Evidence of good administrative and IT skills and the ability to maintain a fundraising CRM, administrative and financial records.
- Belief in the Power of Communities with a desire to platform people and volunteers always.
- Ability to engage in the process of business development, which includes bid writing, building operational partnerships and reporting on projects.
Our Values & Way of Working:
In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments:
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact our HR team for more information.
We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Consultancy services required
Parkinson’s UK works with health and social care professionals to transform Parkinson’s services across the UK.
We do this through the Parkinson’s Excellence Network (PEN), a network of around 6,000 health and care professionals with a shared vision: to build an expert Parkinson’s workforce and improve health and care services for people with Parkinson’s.
We bring together and support health and care professionals to share best practice, network and collaborate, share resources and education, and drive improvements to services for people with Parkinson’s and their loved ones.
Since its establishment in 2015, the Excellence Network has provided networking and collaboration opportunities for professionals across the different regions of the UK. In England, the Excellence Network is moving to a new regional model aligned to the 7 NHS England regions. The regional model in the devolved nations will remain the same: 3 regions in Scotland, 2 in Wales and 1 in Northern Ireland.
To help us deliver this new regional model, we are looking for 2 healthcare professionals to take on the role of Regional Clinical Lead on a consultancy basis.
We currently have vacancies in the following regions in England. To apply for the role, you will need to be based in these regions:
- North West
- South East
What will be expected of you in this role
You’ll:
- Be expected to co-opt a multidisciplinary leadership team to support you in your role. This team should reflect the multi-professional composition of regional services, as well as the geography and should include at least one person with Parkinson's.
- Drive engagement and participation with the Excellence Network at a regional level. Inspire, challenge and collaborate with the health and social care professional community to drive significant improvements to Parkinson’s services across your region
- Act as a professional ambassador for the Excellence Network and help represent the professionals in your region.
- Engage with Integrated Care Board (ICB) leaders to help influence the development of your Integrated Care System (ICS).
- Work closely with the Professional Engagement team at Parkinson’s UK to organise and hold engagement opportunities in your region. This will include working withthe team to hold and lead at least one in-person meeting in your region per year. Attend the annual in-person PEN National and Regional Clinical Leads meeting. Support the PEN national calendar of events through attendance or promotion. This includes Excellence Hub meetings and other activities centred around our national priorities.
- Work closely with the PEN National Clinical Leadership Team (CLT) to discuss and review national and regional priorities. Attend a virtual meeting with CLT 2 times per year.
What expertise you’ll bring
You’ll:
- Be a UK-based clinical healthcare professional, working in Parkinson’s or with an interest and expertise in the condition, with exceptional interpersonal and influencing skills. Healthcare professionals living with Parkinson’s are also encouraged to apply.
- Have a good understanding of the landscape of health and social care delivery, education and workforce development to support the strategic aims and objectives of Parkinson’s UK.
What you can expect from Parkinson’s UK
You’ll:
- Be formally welcomed and introduced to the Excellence Network and your role as a regional clinical lead.
- Be provided with an introduction pack, which outlines all the activities of the PEN at a national, regional and local level, so that you can gain an understanding of where
- your role fits in.
- Meet regularly with the Professional Engagement team to discuss and plan activity in your region, working to a co-developed engagement plan for your PEN region. We will be flexible, taking into account your individual needs.
- Meet with the Professional Engagement Lead or Associate Director of Policy & Health Strategy after 6 months in the role for a review meeting and then annually thereafter (or more frequently if required).
- Be provided with a set of resources and information to support you in your role eg. a ready made presentation on the PEN, data from the services within your patch, including relevant data from the UK Parkinson’s Audit.
- Be invited to an annual event for the National and Regional Clinical Leads, to provide updates, training and opportunities for discussion.
A bit more about the opportunity
Time commitment will be 0.5 days per week (1 programmed activity) to be worked flexibly across the month.
Monthly rate will be based on skills and experience.
Term of consultancy services will be set tenure of 3 years from date of appointment, with an option to extend once for a further 3 years.
We will also ask you to send across a monthly invoice to the Professional Engagement Manager at Parkinson’s UK and include a short paragraph outlining what you’ve done in the role each month. We can provide an example of this.
We’re a people-powered movement on the verge of major breakthroughs in Parkinson’s. Together, we will find a cure.
The client requests no contact from agencies or media sales.
Grandmentors Project Coordinator
Permanent Contract
Job Ref: V505
Hours/Days per week: 21 hours per week – (Flexible days/hours)
Salary: £25,000 plus attractive employee benefits package
Start date: ASAP
Location: Homebased (work within Perth and Kinross)
Closing date: 24th June 2024
Interview date and Location: w/c 24th June, Teams
Volunteering Matters
At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.
We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.
People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.
This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.
The Role:
As our Volunteer Coordinator, you will lead the delivery and development of our highly successful “Grandmentors” programme in Perth and Kinross.
Grandmentors is an innovative, inter-generational mentoring project where older volunteers (normally but not exclusively aged 50+) use their wealth of life experience and skills to mentor young people aged 16-26 who are care experienced, or facing other life challenges
These young people often benefit from a guiding hand and role model to support them to find work, continue their education, begin training, enhance their wellbeing, or develop their independent living skills - ultimately giving young people the empowerment and self-belief to lead successful lives.
Grandmentors is a national project which has operated for almost 15 years in various locations of the UK. We launched in Perth and Kinross in 2022. Further information on Grandmentors can be found online.
Key Duties & Responsibilities
· Consistently role model and display our organisational values (Being Positive, Inclusive, Empowering, Compassionate, Straightforward)
· Contribute to effective teamwork across the staff team and the wider charity, in line with our “flexible working by default” and “self-managed teams” philosophy
· Develop and deliver the Grandmentors programme in Perth and Kinross, meeting ambitious goals and milestones, ensuring all young people engaged achieve positive outcomes
· Establish and maintain effective working relationships with internal and external stakeholders including colleagues, volunteer mentors, young people, Social Services, Health and Education teams, third sector partners and others
· Effective recruitment, selection, training, and ongoing support of a diverse pool of talented and dedicated volunteer mentors from a wide cross-section of the community
· To maintain Volunteering Matters standards around quality and effective Volunteer Management
· To manage all elements of young people’s experience of Grandmentors, from point of referral to completion of their mentoring journey
· To manage the risk assessment, safeguarding, quality assurance and audit processes as appropriate
· Ensure monitoring, impact and evaluation information and data is collected and that Grandmentors meets it’s agreed goals, reporting format and schedule.
· Administration tasks including maintaining effective and accessible records via a Volunteering Database, the use of Microsoft Office, Teams, Zoom, Canva and other relevant software
· Develop relevant promotional material and information, for Grandmentors, and for our organisation locally
Skills Required:
· An excellent knowledge and understanding of the life challenges and barriers that care experienced young people face today in Scotland, including an understanding of “The Promise”
· An understanding of how to assess the needs of an individual, using a person-centered approach
· Excellent written and verbal communication skills, including being able to have strategic conversations with external partners one minute, and talk to an anxious or unsure young person the next
· Excellent people skills with the ability to build professional, long-term relationships with various stakeholders, to influence and motivate others
· Excellent organisational skills including strong attention to detail, the ability to manage a busy workload and prioritise accordingly
· Excellent IT skills including the use of Office 365, Microsoft Teams and other software packages
· A creative approach to problem solving, an ability to work independently and use own initiative
Experience Required
· Experience working directly with young people (aged 16-26), particularly those who are care experienced or who face other life challenges and barriers
· Experience in all aspects of effective Volunteer Management (recruitment, training, support)
· Experience developing strong working relationships, with a range of internal and external stakeholders
· Experience of project management, achieving goals, managing a busy workload and working to deadlines
· Experience of measuring the impact of mentoring/volunteering, and understanding the results
· Understanding of, and full commitment, to Equality, Diversity, and Inclusion
Our Values & Way of Working:
In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments:
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact our HR team for more information.
We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.