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Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP New Hall. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role is a fixed term role until 31st March 2027 with the opportunity to be made permanent subject to contract renewal.
The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Please note this role is subject to contract award
Closing date is 23rd April 2026.
Interviews are planned for 29th April 2026.
REF-227 632
We’re looking for a hands‑on Digital Communications Associate to join Ufi’s small, ambitious communications team. This role is suited to someone with a few years’ experience in communications or digital content, who is ready to take the initiative, shape ideas and play an active role in how Ufi communicates its work and impact.
About Ufi
Ufi is a charity on a mission to unlock the full potential of technology to improve skills for work. We deliver grant funding, direct investment and strategic partnership to help develop new vocational technology, increase its adoption and catalyse systemic change to ensure adults across the UK have the skills they need to thrive in work. To date we have provided over £38m in grant funding and direct investment to more than 250 organisations across the UK. As our influence grows, we are looking to develop new ways to strengthen our digital presence and communicate our impact.
As our Digital Communications Associate you'll help us to move faster, amplifying our work and reaching new audiences in smarter, more creative ways.
The role at a glance
We’re looking for a hands‑on Digital Communications Associate to join Ufi’s small, ambitious communications team.
This role is suited to someone with a few years’ experience in communications or digital content, who is ready to take the initiative, shape ideas and play an active role in how Ufi communicates its work and impact. You’ll have more autonomy than a typical entry‑level role, using your judgement to shape content and priorities, with support from a small senior communications team.
A core part of the role is leading our day‑to‑day social media activity – managing our channels, creating engaging content (copy, graphics, video), and helping shape how Ufi tells its story online. You’ll also contribute to wider communications activity across Ufi, from promoting grant funds and ventures activity to supporting major campaigns and our online community.
This is an opportunity for someone who enjoys being close to the work, thinking strategically about digital comms, and working collaboratively in a small team where your judgement and ideas genuinely shape what we do. This is a home‑based role with a high level of responsibility, where your work can have a clear and visible impact.
Follow the link to our website for the full role descripition and recruitment pack.
Benefits
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a pivotal role which will shape the future of a CIC and Charity working on key challenges in housing, education and employment? Are you excited to take on a strategic post which will demonstrably improve the charity’s work with its service users, supporters and other key stakeholders? If so, we’d love to hear from you!
Kineara is looking for an experienced Communications Manager who can grow our fundraising potential and engage key stakeholders across the sector, while shaping and delivering communications and outreach campaigns that demonstrate our social value proposition and grow our support base. They will play a key role in helping Kineara grow our communications channels, increase audience engagement, expand our fundraising potential through data-driven campaigns and powerful storytelling; and build strategic relationships with existing and potential funders.
You will work closely with project managers and the Senior Leadership Team to shape communications around our key delivery areas including identifying how support services can reduce barriers to secure housing, work and school; prevent evictions and homelessness; and improve health and wellbeing of people facing challenges. You’ll use this understanding and data to shape impact storytelling and communications with existing and new stakeholders.
You will feel real ownership over your work and need to be self-starting, flexible and hungry to grow within an already impactful charity with a strong social mission and vision. You will be keen to understand how our work makes a difference to people and use our impact to demonstrate our social value.This role crosscuts a range of key specialisations, so you may have experience working in communications and be keen to widen your skillset; you may have a background in impact evaluation, you may have experience in curating digital content for charities; or you may have worked in fundraising or development for a non-profit. We are keen to invite candidates with a range of experience from a variety of non-profit roles and are especially interested to meet candidates who have been part of, or are ready to be part of, the strategic growth of a social organisation.
Why us, now? Kineara is going through exciting changes as we rapidly expand our service user base and are opening up new avenues of finance, engagement and growth. Our most recent projects have put us at the forefront of innovative ways of delivering support to private renters or those living in temporary accommodation, working in partnership with housing services, private landlords, local authorities, solicitors and health services to envision secure housing for all. We are also a team with lived experience and are a culturally diverse, spirited and mission-focused team that takes care of each other.
Why you? You are motivated by seeing people who have experienced marginalisation or vulnerability thrive and you have the drive to grow the reach of our organisation so that more people in need can access our support. You have a wide skillset and open attitude, ready to learn what you don’t already know and confident to lead on your projects but understand the value of listening, collaboration and working towards joint and shared ambitions.
Key Responsibilities
Communications & PR
Fundraising
Impact
Business
Person Specification
With a strong alignment with Kineara’s values, you will be:
Experience and Skills
We’d like to see a strong track record that is relevant to each of the key components of the role, although we recognise that you may have stronger experience in one or more areas. You will be able to demonstrate that you could deliver in:
How to apply
To apply for the role, please send an up-to-date CV and a cover letter (up to two pages). Please provide concrete examples and experience where possible, however we are open to hearing how you might develop or demonstrate these abilities or attributes if you have not yet had many years of experience in the field. You can also include:
Please note we will be shortlisting candidates as we receive applications and reserve the right to close the advert before deadline date if the right candidate comes along.
Breaking barriers to secure housing, education and employment
Senior Project Manager
We are seeking a Senior Project Manager to oversee large scale refurbishment and maintenance programmes across social housing properties.
Position: Senior Project Manager (Delivery Programme Lead)
Salary: £48,691 to £53,725 per annum depending on experience plus £1,300 car allowance
Location: East London and Essex with hybrid working
Hours: Full time, 35 hours per week
Contract: Permanent
Closing Date: 29th April 2026 at 11pm
Interview Dates: 6th and 7th May 2026, face to face in Stratford
About the role
This is a key role within a regional delivery team, responsible for managing large scale planned maintenance and refurbishment programmes across a diverse housing portfolio.
You will oversee the delivery of works including kitchens and bathrooms, external repairs, roofing, retrofit and M&E projects, ensuring they are completed on time, within budget and to a high standard.
Working closely with contractors and internal teams, you will act as a central point of contact for residents and stakeholders, ensuring projects are delivered with minimal disruption and high levels of customer satisfaction.
Key responsibilities include:
About you
You will be an experienced project or programme manager with a strong background in construction or planned maintenance within social housing or a similar environment.
You will have:
About the organisation
This organisation is one of the UK’s leading housing providers, managing homes for hundreds of thousands of residents across London, the South East and North West.
They are committed to delivering high quality homes and services, with a strong focus on resident experience, sustainability and continuous improvement. Diversity and inclusion are central to their values, creating an environment where people can thrive.
Employees benefit from a comprehensive package including a generous pension, enhanced annual leave, wellbeing support and opportunities for development.
Other roles you may have experience of could include: Project Manager, Programme Manager, Asset Manager, Planned Works Manager, Construction Project Manager, Property Services Manager
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Head of Centre Operations
We are seeking an experienced senior leader to drive operational excellence across multi-site services, ensuring high standards, efficiency and impact.
Position: Head of Centre Operations
Salary: Circa £60,000 plus £5,000 car allowance
Location: Watford with hybrid working and regular travel
Hours: 35 hours per week
Contract: Permanent
Closing Date: 29th April 2026
About the role
This is a senior leadership role responsible for overseeing operations across multiple sites, leading large teams and ensuring high standards of service delivery.
You will be accountable for delivering strategic objectives through operational excellence, strong leadership and effective performance management across a geographically dispersed workforce.
Key responsibilities include:
You will play a key role in shaping operational systems, improving efficiency and ensuring services meet both current and future needs.
About you
We are looking for a confident and experienced leader with a strong track record of managing large, multi-site teams.
You will have:
Experience within a relevant sector is beneficial, but not essential. More important is your ability to lead complex operations and deliver results.
About the organisation
The organisation is a rescue and rehoming charity with four rehoming centres and six charity shops operating across the south of England. They are a charity that never stops caring for its animals and people, working towards a world where every pet thrives in a loving home.
Other roles you may have experience of could include; Operations Director, Head of Operations, Regional Manager, Area Manager, Service Director, Head of Service Delivery, General Manager, Operations Manager
Please note this role is advertised by the recruitment agency acting on behalf of the client, Not For Profit People.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fundamental part of this remit is to be actively involved in creating and delivering engagement activities each year as well as helping to create a sustainable culture of philanthropy. Reporting to the Director of Finance, the Development Manager will be responsible for working with the SLT to roll out and enhance our fundraising strategy which will include the development and implementation of regular giving. The Development Manager will identify and cultivate a major donor portfolio.
The post holder will build long term relationships with donors through high quality care, engagement events and personalised communications. In addition, the post holder will be responsible for managing the school’s data platform ensuring accurate data is held on the potential donor pool.
The post holder will possess relevant experience, be proactive and have an excellent work ethic. The post holder will be able to manage a dynamic workload and work with a variety of people within the Albyn community. The Development Manager will be supported fully in their career and professional development within a supportive and nurturing environment.
Key Responsibilities
These include, but are not limited to:
Develop and implement a fundraising strategy including an annual plan for individual giving and major donor portfolio management
Build long-term relationships with donors through high quality care, engagement events and personalised communication
Monitor and report on fundraising budget and KPIs
Co-ordinate an ongoing strategy of digital campaigns, direct mail and promotional materials to donor pool and wider stakeholders
Maintain, expand and update the development database
Research new prospects or sponsorship opportunities, interrogating the database of potential donor to identify opportunities and promoting opportunities to boost the number of contactable constitutions
Provide all data support and reporting required by the Director of Finance.
Work collaboratively with the finance team to ensure rigorous gift management administration processes, including Gift Aid information records.
Work with external stakeholders, volunteers, and other supporters to maximise relationships and networks.
Support donor stewardship and fundraising events with guest lists, invitations, RSVPs, event management and attending events when required.
Support in arranging alumni visits and tours to the School.
Carry out other duties as may reasonably be requested by the Director of Finance.
Support the delivery of the School’s charitable vision, by attending events and presentations and acting as a strong ambassador for Albyn.
Qualifications & Experience
Educated to degree level or equivalent in a relevant discipline.
A proven track record in fundraising and philanthropy
A demonstrable understanding of data management and leveraging information stored on a database.
Proven communication and project management skills, particularly event management.
The ability to write and verbally communicate messages that are clear and concise.
The ability to take a proactive approach to the work in support of the long term philanthropic aims of the School.
Knowledge and Skills
Excellent communication, team-working and people management skills.
Willingness to engage with our wider community in a collaborative, friendly and professional manner.
Ability to multitask and deliver high quality work under tight deadlines.
Passionate about learning and developing.
Willingness to work evenings, and weekends as required.
Excellent organisational skills and meticulous attention to details.
Excellent IT knowledge and skills.
A collaborative spirit and strong team ethic.
Passion for the transformational impact of education through philanthropy.
Application Process
Applicants must submit:
a full CV (including details of all post-16 qualifications).
a letter of application (maximum two sides of A4) explaining your reasons for applying and outlining your suitability for the role.
the names, phone numbers and email addresses of two professional referees.
Appointment Terms
This is an open ended position available immediately.
Salary will be circa £40k per annum, dependent on qualifications and experience.
The pension scheme the School will use to comply with its auto-enrolment obligations is the Royal London. The School may amend or replace the scheme from time to time.
Other, Non-contractual, Benefits
Employee Assistance Programme.
Cycle to Work Scheme.
Benefits platform package.
Use of the School’s Fitness Suite.
Preferential gym membership rates (personal and family) at Aberdeen Sports Village.
A strong, supportive staff community.
Equal Opportunities
At Albyn School we are committed to creating and promoting a diverse and inclusive workforce that better reflects our pupils and local community. All appointments will be made on merit, following a fair and transparent process. Applications are welcome from all suitably qualified candidates regardless of age, disability, ethnic or national origin, gender identity, marital status, political opinion, religion or belief, sex, sexual orientation or trade union membership. We particularly encourage applications from under-represented groups.
Please note the following:
For an informal conversation about the role, please contact the Director of Finance, Graeme Park or the Director of People & Culture, Debbie Dyker
Applications should be sent by email to the HR Manager, Susan Allan
Albyn School is committed to safeguarding children and the successful applicant will be subject to a PVG check by Disclosure Scotland.
The deadline for applications is 5pm on 5 May 2026.
About Albyn School
Founded in 1867, Albyn School (‘Albyn’) is one of Scotland’s leading independent schools, offering an exceptional education to pupils from nursery through to sixth form. Located in the heart of Aberdeen, we combine academic excellence with a vibrant co-curricular offering, a strong sense of community, and a forward-thinking approach to learning and development.
Albyn was founded on a pioneering belief in empowerment - enabling young women to attend university and access opportunities that had long been denied to them. That same principle of empowerment still defines us today. As a modern co-ed school, we believe in equipping every pupil to pursue their own path, while supporting others to do the same. This is why our school values centre on developing self-awareness, ambition, and an outward-looking mindset, so that Albyn pupils not only thrive, but contribute meaningfully to the world around them.
Our Purpose: To be Aberdeen’s leading community of lifelong learners and an enduring force for good.
Our Mission: We cultivate thoughtful learners and compassionate individuals, empowering each pupil to thrive academically and personally. Inspired by our founding belief in opportunity, we champion innovation in learning, meaningful partnerships, and a deep commitment to wellbeing - so every pupil is equipped to shape a better future.
Our Vision: To lead the future of education by inspiring curiosity, building character, and expanding opportunity - just as we did when we were founded. We aim to shape a generation of changemakers ready to contribute confidently in a complex, evolving world.
Applications should be to Susan Allan, HR Manager
The client requests no contact from agencies or media sales.
Senior Support Worker
Sale, Greater Manchester
Full or Part Time opportunities available.
£25,000 - £25,642 per annum (Once 6-month probation is passed)
Additional payments for night shifts (£12 per night - £55 for sleep-in)
Then Stockdales is the company for you! A charity based in Sale, just south of Manchester City Centre, we have over 70 years’ experience supporting people with learning and physical disabilities.
We pride ourselves on supporting our residents and service users to live their best lives to the fullest. Offering, high quality health and personal care for long-term residents of all ages. We have five 'luxury' style homes in Sale, with modern interiors and state-of-the-art lifting equipment and mobility aids, along with a day service in Altrincham.
Come and join the fun working environment here at Stockdales. You will be offering day to day, person centred care, which includes, activities and day trips planned weekly with residents and service users which includes – swimming, trips to the seaside, museums, sensory walks, and activity breaks across the country.
Check out our Stockdales website to see what we do.
What you will receive whilst working for us:
What we want in return:
You will go home at the end of your shift satisfied and feeling like you have made a big difference to the people you support.
If this job is for you, we want to hear from you.
We are working exclusively with the wonderful Haven House Children's Hospice, they are looking for an organised and motivated Supporter Care Assistant to join their Public Fundraising Team. This position plays a vital role in delivering a high-quality, compassionate supporter experience.
This is a hybrid role with 3 days per week in Woodgreen Green, Greater London.
The Charity:
You would be joining an incredible organisation known for its hardworking and collaborative team culture, offering fantastic benefits including:
- Hybrid office/home based arrangement
- 27 days' annual leave
- Pension scheme (company matches contribution up to 7%)
- Free onsite parking
- Employee Assistance Programme
- Eye care voucher scheme
- Cycle to work scheme
The Role:
Act as the first point of contact for supporters, responding to queries and direct them appropriately.
Respond to supporter enquiries via email, phone, and post in a warm and professional manner
Utilise Raiser's Edge database to record and track supporter interactions.
Prepare and send supporter communications, including thank-you letters, fundraising packs, and event information
Support the delivery of regular stewardship communications and appeals.
Provide administrative support to fundraisers across community, events, and individual giving
Monitor fundraising inbox' and ensure supporters queries are responded to in a timely manner.
The Candidate:
Experience in an administrative, customer service, or supporter care role
Excellent written and verbal communication skills
Strong attention to detail and high levels of accuracy
Experience of working independently and managing your own workload
Good organisational skills and ability to manage multiple tasks
Proficient IT and Microsoft Office skills
Experience of using Raiser's Edge database or a CRM is desirable
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Location: Across London
Closing date: 26 April 2026
Interview dates: 12 - 15 May 2026
Whether your empathy towards homeless people has its roots in personal experience or your compassionate nature and determination to help, when you join Thames Reach on our 12-month Traineeship programme, you’ll be making a difference and taking the first steps towards a great career.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track and help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 15,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
Every role at Thames Reach is about ensuring that the users of our services find and sustain a decent home, develop supportive relationships and lead fulfilling lives. On our structured Traineeship scheme, you’ll gain first-hand experience and on-the-job training in what we do. You’ll be expected to work full time on a rota basis. Our placements involve a range of working patterns such as shifts, including evenings and weekends, night work in our fast-paced Rapid Response Outreach team and Monday to Friday 9-5 roles.
The key features are:
• A thorough induction, followed by two six-month placements at our projects, one of which will be hostel-based.
• With supervision and training from experienced employees to help our clients to get off and stay off the street with access to appropriate services.
• Learning about and assisting with necessary administration and record-keeping.
The kind of things we’re looking for:
• Compassion, determination and a desire to play your part in ending street homelessness.
• Good basic admin and IT skills.
• Good team working skills
• The resilience and commitment to work in a challenging, ever-changing environment.
• An understanding of street homelessness and its impact on people’s lives – applicants who have experienced homelessness are particularly encouraged to apply.
What you can expect…
• A generous pension contribution - we contribute 6.5% to your pension when you contribute 1.5%.
• A range of other benefits including generous holiday allowance – 24 days per year, wellbeing support, cycle to work and season ticket loans.
• High quality on-the-job training with the opportunity to develop the skills needed for a career in our front-line services.
• Potential job prospects – although this is not guaranteed, many of our trainees have gained permanent employment at Thames Reach or in related organisations following completion of the programme.
• Application Support – we encourage candidates who would like support with their application to get in touch before applying.
Please note that we cannot guarantee location of placements for successful intakes.
Thames Reach welcomes applications from people with transferable skills and fresh perspectives.
To apply visit our website and complete our application form.
We are committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
BACKGROUND
The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
The Purpose of the Role
The Senior Integration Officer will provide team leadership for longer-term integration casework for refugee households—including both adults and children—resettling in Hampshire under the UK Government Resettlement Programme. This includes the Afghan Resettlement Programme (ARP), the United Kingdom Resettlement Scheme (UKRS), Community Sponsorship, and other eligible schemes. The role focuses on households in their second year onwards of engagement with the service (following completion of the initial resettlement period).
The Senior Integration Officer line manages two Integration Officers and holds a 50% capacity caseload (including complex integration cases), providing reflective supervision, case direction and oversight of safeguarding cases. The postholder will maintain oversight of case management standards, support planning and Outcomes Star use, data quality, and performance reporting in line with contractual requirements.
Key Working Relationships
This position will work closely with all staff involved in the delivery of the Hampshire Resettlement and Integration Support Service. This will include the Programme Manager (Resettlement and Integration), Senior Resettlement Officer, Integration Officers, Bilingual Integration Officer, Bilingual Resettlement Officers, Refugee Employability Caseworker, ESOL Coordinator and Senior Community and Engagement Officer.
Externally, the position will build and maintain strong working relationships with our partners, Citizens Advice Rushmoor, statutory services, commissioned providers, and voluntary and community sector partners across Hampshire. The Senior Integration Officer will represent the service at multi-agency forums, strengthening referral and escalation pathways (including for safeguarding and complex needs), and will work with partners to highlight systemic and individual barriers to independence and longer-term integration outcomes for resettled households.
This role is line managed by the Programme Manager with a dotted-line reporting relationship with the UK Safeguarding Advisor on safeguarding matters.
KEY ACCOUNTABILITIES:
Support to Households (50% caseload capacity)
Hold a 50% capacity caseload, including complex or high-need integration cases, providing direct one-to-one support and modelling best practice.
Provide tailored strengths -based casework support to refugee households in years 2 onwards, supporting progression towards independence and reduced reliance on intensive services.
Where applicable, provide bilingual support and where not possible work effectively with interpreters to ensure clear, accurate and culturally appropriate communication.
Deliver and/or lead group-based integration sessions and workshops that support access to information, peer learning and opportunities related to longer-term settlement in the UK.
Lead on partnership development and maintenance (including with Citizens Advice Rushmoor and other local partners), strengthening referral and signposting pathways and coordinating access to services and resources that enable clients to meet their short- and long-term goals.
Support the completion and regular review of individual Support Plans using the Outcomes Star tool, with a focus on progression, goal-setting and exit planning.
Advocate, verbally and in written form, on behalf of clients with service providers and statutory agencies, and support escalation and problem-solving where required.
Team support and quality assurance (40%)
Line manage two Integration Officers, including setting objectives, providing regular reflective supervision, supporting wellbeing and professional development, and completing performance review processes.
Provide case management support and oversight, including reviewing Individual Support Plans/Outcomes Star use, ensuring timely case notes, and embedding strengths-based, trauma-informed practice.
Support team coordination and consistency, including agreeing priorities, balancing workload, supporting cover arrangements, and promoting learning and continuous improvement.
Provide coaching/training and on-the-job support to strengthen delivery.
Safeguarding
Serve as the first point of contact for safeguarding concerns and record all incidents promptly and confidentially in the CRM.
Complete initial risk assessments using the matrix and manage low/medium-risk cases in line with the IRC UK Safeguarding SOP, escalating to the Project Manager for supervision and closure.
Escalate high-risk concerns immediately to the UK Safeguarding Advisor and seek guidance on complex or unclear cases.
Oversee programme safeguarding across delivery: track actions/outcomes, participate in weekly case reviews, engage partners, and promote staff understanding of reporting procedures.
Key administrative tasks and ways of working (10%)
Ensure timely and accurate compliance with all reporting requirements, including oversight of database management, case noting and file maintenance, with a focus on evidencing client progress and outcomes in line with data protection and contractual requirements.
Monitor data quality across the team, implementing checks, addressing gaps promptly and supporting the Integration Officers to maintain consistently high documentation standards.
Coordinate and support project logistics (as needed), such as arranging venues, preparing materials for group sessions, and ensuring accessible delivery across partner sites.
Provide flexible administrative support to meet project needs, including contributing to internal reporting and contract performance monitoring.
Attend and contribute to multi-agency coordination meetings and service development discussions, bringing operational insight to improve longer-term integration support.
Regularly gather and act on client and partner feedback to improve service quality, accessibility and responsiveness, and support continuous improvement across the team.
Carry out all duties in accordance with the aims, values and policies of the International Rescue Committee, in particular in relation to safeguarding, confidentiality, impartiality and equal opportunities, relevant legislation and contractual/donor requirements.
PERSON SPECIFICATION
Skills, Knowledge and Qualifications:
Essential
Demonstrated ability to lead on longer-term integration delivery, supporting clients to move towards independence, providing operational guidance, coaching and support to staff members to ensure consistent, high-quality, outcomes-focused casework.**
Strong written and verbal communication skills, with the ability to communicate effectively with colleagues, partners and clients in English.
Sound understanding of safeguarding principles and risk management processes, with the ability to exercise professional judgement and provide appropriate guidance in complex or sensitive situations. **
Excellent interpersonal and relationship-building skills, with the confidence to navigate and maintain a wide range of internal and external partnerships.
Strong organisational skills, with the ability to prioritise, manage competing demands and meet deadlines.
Good IT skills, including proficiency in Microsoft Office and experience leading meetings or trainings via online platforms such as Microsoft Teams and Zoom.
Ability to work flexibly both independently and collaboratively as part of a team.
Ability to travel regularly throughout the service delivery area and, where required, to attend partner locations and multi-agency meetings.
Desirable
Fluency in Dari and/or Pashto or another relevant community language, enhancing culturally responsive engagement and reducing reliance on interpretation where appropriate.
Experience:
Essential
Significant experience supporting refugees, asylum seekers or other vulnerable populations through structured integration pathways, including progression in employment, education, financial stability and community participation. **
Proven line management, supervision or team leadership experience for diverse staff within a casework, social care or integration-focused environment, including responsibility for case oversight, performance support and professional development. **
Strong working knowledge of UK statutory and voluntary sector systems and services.
Significant experience using Client Management Relationship systems and leading data quality assurance processes. This includes implementing routine checks and controls across case records and client management systems, ensuring timely corrective action and maintaining confidentiality and data protection standards.
The mission of the IRC is to help people whose lives and livelihoods are shattered by conflict and disaster.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to join an effective and encouraging team that helps people who are homeless find housing? You will be making a tangible difference every day.
HOPE worldwide provides a compassionate, person-centred housing service ‘Two Step’ that helps people find and sustain accommodation in the private rented sector and in supported housing.
The team spirit, opportunities for staff development, and the way that staff live out Christian values were instrumental in HOPE worldwide being awarded Investors in People Gold Accreditation.
The nature of the work will require someone who is resilient, quick to learn and is a good team player. Full training and regular support will be provided.
Relevant experience is desirable but not essential.
Salary: £29,000 – £32,000 per annum
Working hours: Full-time (37.5 hours per week - hybrid role: can work up to 2 days from home by arrangement)
Annual leave and benefits: 25 days annual leave plus Bank Holidays, 5% pension contribution, Employee Assistance Programme.
Requirements - this job is for you if you:
What will you do in the role?
Desirable Experience and skills:
At HOPE worldwide, we value both lived and learnt experience. The following skills and experience would be helpful but if you don't have them, rest assured that we value attitude and willingness to learn, not just experience and skills:
Equal Opportunities:
HOPE worldwide is an equal opportunities employer. We are committed to ensuring that our workplace is free from discrimination within the framework of the Equality Act 2010.
We welcome applications from candidates of all backgrounds. Candidates will require Right to Work in the UK.
Please note that our office is in Angel, Islington and is up two flights of stairs with no lift. The requirements of job applicants and existing members of staff who have a disability will be reviewed to ensure that, wherever possible, reasonable adjustments are made to enable them to enter into or remain in employment with us.
DBS checks:
Due to the nature of the role, a criminal record check is required before a final job offer is made.
How to apply:
Please submit a CV and cover letter outlining your motivation, skills and experience.
We know that there will be strong candidates who will not fit all the criteria, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.
Shortlisted applicants will be invited to in-person interviews at HOPE worldwide’s office in Islington.
We look forward to hearing from you!