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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Carers Manchester Contact Point Helpline Worker
Responsible to: Carers Manchester Contact Point Co-ordinator
Accountable to: Assistant Head of Operations
Reporting to: Carers Manchester Contact Point Co-ordinator
Salary: £24,900 per annum
Hours: 35 Hours
Location: Hybrid working from home/ Greenfish, Oldham Street, Manchester. Dependant on the service requirements.
Context
At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.
Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.
Our aim is to empower and enhance the lives of people in Greater Manchester. We currently work in five Greater Manchester authorities, Bury, Manchester, Rochdale, Salford and Stockport.
Job Purpose
Carers Manchester Contact Point (CMCP) is the first point of contact for unpaid carers seeking information, advice and support to help them with their caring role.
The service delivers a free confidential helpline for carers Monday to Friday. Helpline opening times are subject to change, based on the needs and requirements of carers using the service.
The aim of this role is to be part of a team providing a comprehensive information, advice and support to carers in Manchester. The post holder will work alongside colleagues from Gaddum and potentially other organisations to be the first contact in a busy service providing advice via a telephone advice line and managing referrals made through digital sources. They will provide information and advice and refer more complex issues to the appropriate agencies delivering the Manchester Carers Pathway.
Key responsibilities
Advice giving
· Answering telephone calls into a central helpline offering support and guidance to unpaid carers in Manchester.
· Provide relevant and meaningful support and information to unpaid carers utilising internal and external resources.
· Inform carers about carers assessments and refer where necessary.
· Inform carers about emergency grants available and refer where necessary.
· Ensure all advice and support given is delivered in a timely manner to suit the needs of carers calling the helpline whilst balancing waiting callers.
Follow-up support
· Refer unpaid carers to local services to access local and culturally appropriate support in their area.
· Refer carers to Adult Social Care for Carers Assessments to discuss and improve their caring situation.
· Signpost carers to relevant services in Manchester suited to their individual need.
· Complete relevant grant applications for carers using the service where needed.
· Use Carers Manchester Contact Point and other reliable and accurate resources to find, interpret and communicate relevant information to carers
· Research and explore options and implications so that carers can make informed decisions.
· Write and maintain detailed case records for all casework completed.
· Collect required data for statistical monitoring and report preparation.
· Complete the required training to comply with quality assurance processes.
This role is subject to an Enhanced DBS Check.
The post-holder will be required to undertake other tasks as reasonably directed by the CMCP Coordinator, which will usually be commensurate with the skills and experience of the post-holder.
All staff are expected to work within all of Gaddum’s policies and procedures as they relate to delivery of the CMCP.
Our vision is for every individual and community we walk alongside to have equitable health, wealth and self.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
To manage and ensure control of the funding, financial and corporate resources of the Charity to ensure a financially secure service, delivering value for money.
Work with the Co-Directors to advise and develop the financial strategy, model new projects, prepare annual and project budgets, and report on financial performance, contributing to the overall future strategic direction of the Charity.
Manage the day-to-day finances for the Charity. Ensure all aspects of the financial systems are accurate and up to date, including banking, sales and purchase ledgers, payroll and cash management.
The postholder is expected to foster excellent working relationships with all staff, volunteers, senior colleagues and trustees.
The postholder will be expected to attend the following meeting groups:
Monthly All Staff: regular attendance
GDPR/Data Working Group
Finance and Income Generation (FING) Committee Meetings
Responsibilities to and attendance at all other meetings: attendance only as and when required and/or at the direction of the Co-Directors
Key Responsibilities
Supervision and management of Senior Finance & Admin Officer (SFAO)
Day to Day Financial Management
Provision of accurate reports to Board and senior managers
Payroll, Pensions, and Tax Management overview and control
Budget Process Management
Statutory Reporting & Charity compliance
Account Management – Key Suppliers/Contractors
Financial Risk Management
Governance support to FING Committee and Trustees
Core External Relationships
Payroll Provider
TPT Pensions
HMRC
All Banks
Charity Commission
Companies House
Charity Auditors
IT Contractor & Insurers
Day to Day Financial Management
Regularly review and maintain financial policies and procedures.
Review the monthly reconciliations carried out by the SFAO thereby ensuring all transactions are properly and efficiently recorded.
Oversee the management and appropriate allocation of Restricted Funds, ensuring the monies are allocated according to the donor’s wishes and ensure that records are always maintained
Regularly review and make recommendations for improvements to financial controls and ensuring methods are documented and made clear to staff.
Support with funding bids and reports back to donors
Management of all charity bank accounts, acting as authorised signatory with Banks
Payroll, Pensions and Tax Management
Supervise the payroll process carried out by SFAO
Responsible for the effective management Charity’s Pension Scheme
Ensure payments to HMRC are made accurately and on time, and ensure all available allowances are claimed.
Budget Process Management
Take the lead on preparing the Annual Budget, working closely with SLT to capture all spending plans Develop and run a process which is thorough, consistent and inclusive of all managers.
Alongside the Co-Director, present the Draft Budget to Board for approval
Present monthly management accounts and Cost Centre reports for all managers
Work closely with all SLT to ensure they fully understand their budgets and ongoing organisational performance against budget
Monitor variations against spend and integrate within an overall Cashflow analysis
Recommend corrective actions to Co- Directors and/or Board as necessary
Statutory Reporting & Charity compliance
Act as lead member of staff with the Charity’s Auditors
Oversee the preparation of the Annual Accounts plus any supporting papers required to enable an efficient and effective annual audit to take place
Maintain fixed asset register and inventory of all equipment contracts/agreements
Ensure the Charity is fully compliant with statutory bodies and key external institutions, and act as lead on behalf of the charity with the following bodies:
Charity Commission
Companies House
Pensions Regulator
HMRC
Valuation Office
All Banks
Account Management – Key Suppliers/Contractors
Insurance
Take the lead in managing the insurance renewals process, and ensure that a comprehensive suite of insurances is in place to cover key risks across the Charity
Financial Risk Management
Ensure appropriate financial risk management techniques and controls are in place at strategic and operational levels.
Develop, update and produce long term cashflow forecasts to evidence that the Charity can operate as a going concern.
Provide up-to-date dashboards and reports of the financial position, projections and scenarios, considering the financial implications of alternative business models, advice on new and current business income generation initiatives and analysis of financial risk and performance.
Work with the Co-Directors, to ensure that the appropriate processes are in place for the long-term financial viability of the charity, advising on the financial consequences of proposed actions
Governance support to FING Committee and Trustees
Assist the Chair of FING Committee (Treasurer)
Prepare all associated papers and minutes
Prepare finance papers for Treasurer to deliver to Board of Trustees
Attend Board of Trustees meetings and present information as requested
General
Postholder to adhere to their relevant Code of Ethics as laid down by their professional body, being mindful that adherence to the code takes precedence over charity policy and practice should a conflict ever arise. [NB Sections A + C of the current professional code are applicable.]
Keep abreast of financial developments across the charity sector and ensure any opportunities for tax reliefs, cost reduction, value for money and more effective systems are seized as appropriate.
Undertake any other duties as determined by the Co-Directors.
Personal Specification
Personally committed to Caring in Bristol’s vision and values and collaboration-focused method of work.
Committed to reflection and learning, including sharing failures and uncertainties; openly taking feedback from the team and members of the community on your behaviour and work.
Bring ideas for improvements and is open and honest in all communications where relevant and appropriate.
Awareness of your own needs: the homelessness sector can be challenging – you will be good at knowing your limits under pressure and will be confident to ask for help when you need it. You will receive support from your team, and we are keen to nurture an environment where no-one feels worried about asking for help or support when they need it.
Resilience working under pressure, ability, and willingness to both give and take constructive feedback.
Willingness to work the extra hours where needed, with a flexible working policy.
Growing levels of self-awareness, including an understanding of how your background has shaped the opportunities afforded to you and how you relate to people from different backgrounds to you.
Willing to develop emotional intelligence, including a growing ability to empathise with and appreciate others, creating opportunities for those you work with to grow.
A passion for social justice and to change Bristol for the better.
Essential
Minimum part qualified accountant or qualified by experience with strong financial management experience, with an ability to understand the practical impact of finance decisions and processes across the whole charity.
Specialist knowledge of Charities required, including Charity SORP guidance and procedures, underpinned by strong theoretical knowledge and practical experience.
Ability to work with the Co-directors to lead the formulation of long-term financial plans and strategies which will influence the long-term direction of the charity.
Experience in developing major finance policy development.
Experience in budgeting and financial planning.
Experience in management accounting.
Ability to receive, process and provide highly complex or sensitive financial information including ability to analyse and clearly communicate financial information.
Strong IT skills including the Microsoft Office suite, in particular Excel, and experience of using databases.
Solid organisational skills including consistency, accuracy, and an eye for detail.
Experience of line management and supporting and developing staff.
Knowledge and understanding of Equity, Diversity & Inclusion practices.
Desirable
Experience in using QuickBooks accounting software is desirable or transferrable knowledge of similar online accounting packages.
To apply for this role, please complete the Caring in Bristol application form.
This job advert closes on 12 July and interviews will be conducted on a rolling basis. We reserve the right to close the advert early if we receive enough suitable applicants.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for two Events & Marketing Assistants to join our small, busy team at Portsmouth Cathedral. It's a varied, practical role that sits right at the heart of our commercial operations - coordinating venue hire bookings, setting up for evening concerts, supporting licensed events, and everything in between. Alongside this supporting the marketing for our events and the wider organisation as a whole.
No two weeks look quite the same, and roughly half the role takes place during evenings and weekends. The pattern of hours will vary week to week in line with the Cathedral's events programme. In weeks where no events are scheduled, the postholders will work standard office hours. There are two posts available with a proposal to work three days each of 21 hours.
Portsmouth Cathedral has been at the heart of Old Portsmouth since 1180, and it remains one of the city's most distinctive and active spaces - a working place of worship, a heritage venue, and a hub for concerts, community events, and private hire all at once. If you're someone who thrives in a collaborative environment, enjoys variety, and likes the idea of working somewhere genuinely unlike any other, this could be exactly the right role for you.
Benefits:
Essential Skills and Experience
Strong organisational and administrative skills, with excellent attention to detail.
Good communication skills, with the ability to liaise confidently with clients, suppliers, volunteers, and colleagues.
Physical ability to undertake manual handling tasks, including moving heavy furniture, staging, and equipment
IT literatcy with proficiency in Microsoft 365 and confidence using digital booking or CRM systems.
A proactive and adaptable approach, with a willingness to contribute across both administrative and operational tasks.
Understanding of basic health and safety regulations relevant to events.
Ability to work flexibly, including evenings and weekends, in line with a rolling rota.
Comfortable working within a faith-based organisation and supportive of its Christian values.
Portsmouth Cathedral is an Equal Opportunities Employer and a member of Inclusive Church.
Safeguarding. The Cathedral takes the safeguarding of children and vulnerable adults very seriously, and practices Safer Recruitment for all roles (both paid and voluntary), the successful applicant will be required to complete a Basic DBS check, and face-to-face or online training as required.
We will be reviewing applications and inviting candidates to interview on a rolling basis. Early applications are encouraged, as the roles may be filled before the closing date of 23:59, 21 July 2026.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Engagement Manager
Location: Aberdeenshire
Contract Type:Fixed Term Contract – 31/03/2027
Hours: Part-Time 14 hours per week
Salary:£25625 Pro Rata
PVG Enhanced
Volunteering Matters
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
We connect businesses with communities, creating meaningful employee volunteering projects.
We show the impact of volunteering and social action, proving how it changes lives for the better.
Our promise to volunteers
We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.
It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong.
We are looking for a talented, dynamic, and professional Engagement Manager to join our team in Aberdeenshire. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values.
As our Engagement Manager, you will directly support people aged 16+ who may have complex and challenging barriers preventing them from securing a positive pathway.The role will include identifying barriers and helping to build the tools needed to remove them. Supporting with pre volunteering activity as well as volunteering placements in their local area.
You will identify, develop, and manage partnerships with charitable and not-for-profit organisations across Aberdeenshire, building an effective presence within the third sector locally.You will create diverse, high-quality, structured volunteering opportunities with charity partner organisations, ensuring that volunteering roles reflect the needs and interests of those we support.You will also support the creation of strong referral pathways into our service, and beyond it, building on a knowledge of existing provision. As part of the All-in-Aberdeenshire consortium you will be a positive bridge to support people into positive destinations such as employment, training or further education.
Key Duties Responsibilities
To engage directly with people 16+ to understand their wants, needs and aspirations and determine the best opportunity for each person and provide the support they need in advance of volunteering.
To support on a 1:1 basis, in person or digitally with the volunteer to create an action plan.
To work in partnership with All-in-Aberdeenshire consortium to achieve outcomes.
To develop and maintain good relationships with referral partners such as The Council, DWP, SDS etc to ensure a steady stream of referrals are received.
To Liaise with referral sources, regarding new and existing referrals.
To identify, create and develop relationships with new charity partners or agencies to provide bespoke and tailored volunteering opportunities.These opportunities will help the individuals supported to gain experience, confidence and support them on route to a positive destination.
To manage the risk assessment, quality assurance, and audit processes as appropriate.
Ensure monitoring, impact and evaluation of information and data is collected and that the project meets its agreed targets, reporting format and schedule.Assist the Delivery Leader by preparing reports to funders.
To ensure all the above is done with excellent record keeping, in accordance with compliance requirements.
Promoting and representing Volunteering Matters across Aberdeenshire.
Contribute to the wider Volunteering Matters staff teams, upholding our values at all times.
Skills
A sound and comprehensive understanding of the particular challenges and barriers that people in Aberdeenshire face with moving into a positive destination of volunteering, employment, training and further education.
Understanding of how to assess the needs of an individual using a person-centered approach.
Excellent organisational and IT skills.
Excellent people skills with the ability to build professional, long-term relationships with others.
Beneficiary-focused, and adaptable – able to go from strategic conversations with key partners to chatting with a nervous potential individual.
Ability to manage a busy workload and prioritise accordingly.
Strong attention to detail and a willingness to accurately record all interactions.
Creating, coordinating and supporting proper reporting channels around contract compliance
Experience of project management and working to deadlines.
Experience Required
Example - Significant experience working directly with people, particularly those who face challenges and barriers.
Demonstratable relationship management experience with a wide range of stakeholders.
Experience in using a CRM (customer relationship management) system
Experience of project management, achieving high targets and working to strict deadlines.
Experience of working in a remote setting as well as working within a team
Proven ability to communicate effectively and work as part of a team.
Our Values & Way of Working
In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:
Flexible Working by Default (re hours & place of work)
Unlimited Annual Leave
Employee Pension scheme
Life Assurance
Cycle to Work Scheme
Season Ticket Loan
Employee Assistance Programme
Enhanced sick and family leave.
Lifestyle Discount Scheme
We are also open to discussing job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community.
Right to Work in the UK
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.
If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. You can contact us directly by emailing and a member of the team will get back to you as soon as possible.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.



The client requests no contact from agencies or media sales.
We’re looking for a highly organised and proactive Programme Coordinator to lead the day-to-day delivery of our GCSE resits support programme across a portfolio of partner colleges in Cardiff and the Vale of Glamorgan.
This is a hands-on, delivery-focused role where you’ll act as the main point of contact for students, tutors and college staff, helping to ensure programmes run smoothly, students stay engaged, and delivery meets a high standard.
What you’ll be doing
About you
We’re looking for someone who is:
Experience in programme coordination, education, youth support or partnership working would be valuable. An understanding of the further education or charity sector would be helpful, but is not essential.
Role details
This role would suit someone who enjoys combining relationship management, coordination and operational delivery in a role with clear social impact.
To support students in further education from disadvantaged backgrounds to secure gateway English and maths qualifications that unlock opportunities.
The client requests no contact from agencies or media sales.
Housing Interventions Worker - HMP Cardiff
Location: Cardiff
Salary:£26,000 per annum
Vacancy Type: Permanent, Full Time
Closing Date: 13th of July 2026
Are you passionate about preventing homelessness, reducing reoffending and supporting people to achieve lasting change?
We're looking for an experienced, positive and solutions-focused Housing Intervention Worker to join our Camau Service, helping people involved with the criminal justice system secure stable accommodation and successfully reintegrate into their communities.
This is a rewarding opportunity to work within prisons and alongside probation services, making a real difference to the lives of people preparing for release from custody.
About the Service
The Camau Service is commissioned by His Majesty's Prison and Probation Service (HMPPS) and delivered across Gwent, South Wales and Dyfed Powys by The Forward Trust.
The service supports individuals who have been allocated a Rehabilitation Activity Requirement as part of their community supervision licence, helping them prepare for a successful return to the community. The service also supports unsentenced men on remand awaiting sentencing.
We are committed to creating opportunities for everyone and warmly welcome applications from people of all backgrounds, including those with lived experience of addiction, recovery, previous offending or homelessness.
About the Role
Based primarily at HMP Cardiff, you will work closely with prison and probation colleagues to deliver housing-focused interventions that improve accommodation outcomes and prevent homelessness.
Key Responsibilities
About You
We're looking for someone who is motivated by improving lives and can build positive relationships with people facing multiple and complex disadvantages.
You will have:
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to their website to complete your application.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a proactive and creative individual to join our team as a Community Fundraising & Partnerships Manager — playing a vital role in growing the support that powers our work.
This role is all about connecting people with purpose. You’ll lead community fundraising activity, build meaningful partnerships with local businesses, and create engaging campaigns and events that inspire support and generate income. Working at the heart of our income generation strategy, you’ll help secure vital funding that directly supports the animals who rely on us.
If you thrive on building relationships, spotting opportunities and turning ideas into results, we’d love to hear from you.
Key Responsibilities
Community Fundraising & Engagement
Develop and grow community fundraising activity across individuals, groups and local organisations.
Create and deliver engaging campaigns and fundraising events.
Recruit and support volunteers to maximise fundraising reach and impact.
Deliver excellent supporter experiences and stewardship.
Corporate Partnerships
Build and manage relationships with local businesses.
Secure financial and in-kind support.
Develop long-term partnerships that increase income and awareness.
Income Generation & Performance
Work closely with the Head of Income Generation to deliver fundraising objectives and income targets.
Maintain a strong pipeline of opportunities and provide regular reporting and forecasting.
Monitor fundraising trends and identify new opportunities for growth.
Collaboration & Compliance
Work collaboratively across the organisation to maximise opportunities and ensure consistent messaging.
Ensure all activity complies with fundraising regulations, GDPR and organisational policies.
Champion the charity’s values, professionalism and supporter care.
Person Specification
Experience & Knowledge
Experience in community fundraising, supporter engagement or income generation.
Experience managing relationships with supporters, community groups or corporate partners.
Experience delivering successful fundraising campaigns or events.
Understanding of fundraising principles and supporter stewardship.
Skills & Abilities
Strong communication and relationship-building skills.
Highly organised with the ability to manage multiple priorities.
Proactive, self-motivated and results-driven.
Confident networker and ambassador for the charity.
Good IT skills, including CRM/database systems.
Personal Qualities
Positive, collaborative and resilient.
Committed to ethical fundraising and continuous learning.
Passionate about delivering excellent supporter experiences.
As part of the interview process, shortlisted applicants will be asked to deliver a 10-minute presentation. Further details will be provided in the interview invitation.
Benefits
Company pension
Employee discount
Free parking
Health & wellbeing programme
On-site parking
We are happy to discuss working hours for this role.
We bring people and animals together to build a kinder world through rescue, care and compassion.
The client requests no contact from agencies or media sales.
Age UK Bromley & Greenwich is an independent local charity supporting older people across both boroughs. We work to enable, support and connect older people, promote independence and wellbeing and ensure their voices are heard.
We are looking for an Information & Advice Triage Worker to be the first point of contact for older people, carers and their families seeking support.
About the role
This role is central to our Information & Advice service. You will provide high-quality initial information and guidance, assess urgency and risk, and ensure people are directed quickly and appropriately to advice services, support services or partner organisations.
You will often be the first person someone speaks to, so a calm, empathetic and professional approach is essential.
Key responsibilities
Act as the first point of contact for enquiries, mainly by telephone, with some face-to-face and email contact
Provide accurate information on issues affecting older people including benefits, housing, care, health and local services
Carry out structured triage to identify needs, priorities and risks
Manage expectations clearly and sensitively
Identify safeguarding concerns and follow organisational procedures
Make timely referrals to internal services and external partners
Maintain clear professional boundaries while offering a warm, person-centred response
Record all contacts accurately and promptly on the organisation’s CRM system
Maintain clear, concise and professional case notes
Ensure confidentiality, consent and data protection requirements are met
Work closely with advisers, service coordinators and partner agencies
Take part in team meetings, supervision and training
Keep knowledge up to date on welfare benefits, services and local provision
Promote Age UK Bromley & Greenwich services positively and professionally
About you
Essential
Experience in frontline information, advice, triage or high-volume customer contact work
Confidence handling calls from people who may be distressed, anxious or frustrated
Strong listening and questioning skills
Ability to assess urgency and risk and take appropriate action
Clear verbal and written communication skills
Experience using a CRM or case management system
Good general IT skills including email and Microsoft applications
Understanding of confidentiality, safeguarding and professional boundaries
Awareness of issues affecting older people and carers
Commitment to equality, diversity and inclusion
Empathy, patience and a non-judgemental approach
Desirable
Experience in the voluntary sector or health and social care
Knowledge of welfare benefits, housing or adult social care
Experience of face-to-face advice or reception-based work
Knowledge of local services in Bromley or Greenwich
What we offer
27 days annual leave plus bank holidays (pro rata), including two days over Christmas
Pension scheme with 5% employee and 3% employer contributions
Employee Assistance Programme offering 24/7 support
Supportive team environment with training and development opportunities
If you want to play a vital role in helping older people feel heard, supported and confident accessing the right help, we would love to hear from you.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.



The client requests no contact from agencies or media sales.
Harris Hill is delighted to be recruiting a Facilities and Operations Manager on behalf of the Medical Research Foundation.
London | Full-time | 12month FTC
The Medical Research Foundation's vision is a world where medical research improves health for everyone. Through funding high-quality research, the charity supports discoveries that improve lives and tackle some of society's most pressing health challenges.
This is an exciting opportunity to join a charity that funds life-changing medical research into underfunded and emerging areas of health. As the organisation continues to grow, they are looking for an experienced operations professional to ensure their office, facilities and business operations run smoothly, efficiently and safely.
About the role
Reporting to the Director of Operations, you will take the lead on facilities management, health and safety, office operations and business continuity, while identifying opportunities to improve systems and processes across the organisation.
Key responsibilities include:
About you
We're looking for someone with:
Most importantly, you'll be proactive, solutions-focused and enjoy creating an environment where people can thrive.
Benefits
For more information, please submit your CV.
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The Role
The Law Society is the membership body for the legal profession. Our members are at the heart of what we do, and we're committed to providing ongoing support, training and events to assist them in their careers.
The Support Centre is at the forefront of the organisation and will see you liaise with both the public and the profession managing high call volumes and responding to queries that arise via online mediums.
This is a busy and varied role working as part of a supportive and helpful team who adopt the values of the Law Society and care about the service they provide.
As Customer Service Officer you will be the first port of call for anyone wishing to speak to the Law Society, directing calls across the organisation you will be a polite and well-mannered individual with a proven background of working in a high-volume customer service environment.
If you have a positive attitude, helpful nature and want to join an organisation that offers a wonderful benefits package, this could well be the role for you.
What we're looking for
You will have demonstrable customer/member handling experience.
You will have proven experience of providing a high-quality service to a range of customers coupled with the ability to apply logic and common sense when analysing problems.
You also will have strong organisational, administrative and IT skills as well as excellent communication skills, both written and oral, including negotiation techniques.
What's in it for you
This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of excellence, trust, clarity and respect.
We offer hybrid working, a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.
Please note: if you are an internal applicant, Pay Policy will apply.
The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government, and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As Administrator for our Local School Nature Grants programme, you will support the smooth day-to-day running of the project, working closely with the Project Manager and wider team. This role can be based from either our Eastleigh or Stirling office, with home working available. You will be the first point of contact for schools, suppliers and stakeholders, helping to ensure an excellent experience for grant recipients while maintaining accurate records and supporting project delivery.
Responsibilities include:
You will need:
We are a flexible, family-friendly and supportive organisation, offering flexible working, term-time working arrangements, strong staff benefits and a welcoming team culture. We are happy to discuss reasonable adjustments and encourage applications from those who may not meet every criterion but feel this role is right for them.
The client requests no contact from agencies or media sales.
The Role
The Law Society is the membership body for the legal profession. Our members are at the heart of what we do, and we're committed to providing ongoing support, training and events to assist them in their careers.
The Support Centre is at the forefront of the organisation and will see you liaise with both the public and the profession managing high call volumes and responding to queries that arise via online mediums.
This is a busy and varied role working as part of a supportive and helpful team who adopt the values of the Law Society and care about the service they provide.
As Customer Service Officer you will be the first port of call for anyone wishing to speak to the Law Society, directing calls across the organisation you will be a polite and well-mannered individual with a proven background of working in a high-volume customer service environment.
If you have a positive attitude, helpful nature and want to join an organisation that offers a wonderful benefits package, this could well be the role for you.
This role is fixed-term for 12 months.
What we're looking for
You will have demonstrable customer/member handling experience.
You will have proven experience of providing a high-quality service to a range of customers coupled with the ability to apply logic and common sense when analysing problems.
You also will have strong organisational, administrative and IT skills as well as excellent communication skills, both written and oral, including negotiation techniques.
What's in it for you
brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of excellence, trust, clarity and respect.
We offer hybrid working, a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.
Please note: if you are an internal applicant, Pay Policy will apply.
The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government, and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.
Harris Hill is delighted to be supporting the Augustinians in Britain in their search for a Business Executive Support Officer. The Augustinians are a Catholic religious order committed to serving communities through prayer, pastoral ministry, retreats, and charitable activities. This newly created role offers an exciting opportunity to support the day-to-day operations of the Province, helping to ensure that its administrative and organisational functions run smoothly.
Based at the Province’s offices in Suffolk, the role offers an annual salary of £30,000 for 25 hours per week, working from 9:30 AM to 3:00 PM.
This is a varied and hands-on position that combines secretarial, administrative, and operational responsibilities. You will provide support to senior leaders and Trustees, coordinate meetings and correspondence, maintain records and systems, and help oversee the smooth running of the Province’s activities and facilities. The role will also support the organisation’s communications, including maintaining websites and social media channels, promoting retreats and events, and ensuring that all communications reflect the values and mission of the Augustinians.
We are looking for an organised, calm, and personable individual with previous experience in administration, secretarial support, or office management. Strong communication skills, good customer service approach, attention to detail, and confidence using IT systems are essential. Given the nature of the organisation, it is important that the successful candidate is fully supportive of Catholic values and able to represent the mission of the Augustinians with authenticity and sensitivity. Ideally, applicants will be practising Christians with an understanding of the role faith plays in the life and work of a religious organisation.
To apply, please submit your up-to-date CV by 14 July 2026 at 11:59 AM.
Please note, only successful applicants will be contacted with further information.
As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community.
Are you an experienced public procurement professional looking to play a strategic role within a purpose-driven organisation while helping shape procurement excellence under the Procurement Act 2023?
We have an exciting opportunity for an experienced Procurement Manager to join the Finance, IT and Compliance Directorate at St Mungo’s. This is a strategically important role within a highly visible procurement and contract management function supporting services that make a direct difference to vulnerable and homeless people across the UK.
In this role you will:
You will be required to work flexibly for at least 2 days per week from our Central Office in Farringdon, London. This allows for training, in person collaboration, team building, line management and relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week from home, or other St Mungo’s London or regional hub locations.
About you
We are looking for a commercially minded, proactive and collaborative procurement professional who can operate confidently within a complex stakeholder environment.
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 3 July 2026
Interview and assessments on: 21-22 July 2026
What we offer