Learning Officer Jobs
Background to the role
Age UK East London are recruiting an Information Officer to join our growing information and advice team. We support thousands of people a year to maximise their income, challenge bad decisions, and ensure that they understand their rights and entitlements.
We support some of the most deprived communities in the UK, tackling poverty and health inequality while promoting independence and well-being. Working in well networked and integrated systems you will make a key contribution to improving the lives of adults, their carers and the wider community.
Job description
Job Purpose
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To deliver a high-quality 'front door’ service for older people and their carers.
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To provide support to the organisation with appropriate and proportionate triage.
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To help clients with their enquiries by providing accurate information and signposting.
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To support to the smooth running of the Age UK East London Helpline.
Key Tasks
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To provide an open access front door for AUKEL services during office hours.
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To provide information and advice to older people and their carers on matters of social welfare, housing, health and social care etc.
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To triage and allocate referrals and/or bookings for the service teams ensuring that referrals for case work are appropriate and within the scope of our service.
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To provide information, advice and support to older people and their carers enabling them to access services and remain independent.
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To carry out welfare benefit calculations.
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To maintain accurate case records to Advice Quality Standard and in line with relevant legislation.
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To support all Age UK East London Advice Services to manage demand.
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To maintain a welcoming reception area and ensure all resources and information are up to date.
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External representation at meetings with key stakeholders.
General
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To meet regularly with line manager for support, supervision and appraisal.
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To attend team and staff meetings, (and other meetings) as required.
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To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
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To undertake all training required to fulfil the role.
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To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
Functional Links
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The role reports to the Advice Team Leader.
Person Specification
Essential
Experience
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Minimum of 18 months experience working in an advice service.
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Demonstrable experience in Social Welfare Policy and practice inc. Social Welfare, Housing, Care Act etc.
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Holds NVQ Level 3 Advice & Guidance, or equivalent qualification and experience.
Desirable
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Experience of working on busy helpline
Knowledge & Understanding
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Understanding of Data Protection and Privacy in policy and practice.
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Knowledge and understanding of local health, social care and voluntary community sector services.
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Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
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Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.
Skills/Attributes
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Intermediate IT skills
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Strong written and verbal communication
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Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
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Commitment to learning and development and reflective practise.
Additional Requirements
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This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
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Flexibility in working hours to meet organisational needs.
The client requests no contact from agencies or media sales.
Access Sport is a national charity with a vision that no one should be excluded from the transformational benefits of community sport. We are on a mission to make inclusion the norm in community sport by tackling the access barriers faced by disadvantaged and disabled young people.
A copy of our 2022-2027 growth strategy, Stand for Inclusion, which provides further details about our work and future development plans can be found here on our website.
Role purpose
This role would suit someone with at least 2 years’ experience in a charity finance role, who has experience or knowledge of all the core accounts department processes and some understanding of different charity income streams. You might be studying for an accounting qualification (e.g. AAT or ACCA) or be qualified by experience.
A training package may be available for an applicable accounting qualification.
Responsibilities
- Day to day management and systems administration of Xero accounting software, expenses software (ExpenseIn), and other linked financial applications.
- Carry out monthly reconciliations of bank accounts, debtors and creditors, and set up payment runs.
- Prepare monthly management accounts journals (prepayments, accruals, depreciation, deferred and accrued income) and control account reconciliations.
- Being the systems administrator for the Fundraising CRM system (Donorfy) and linked platforms and applications (e.g. JustGiving, Stripe, EventBright).
- Database management of Donorfy and linked platforms and applications.
- Reconcile data between Donorfy and Xero, and where necessary, with other linked platforms and applications.
- Ensure Gift Aid returns are correctly submitted to HMRC (via Donorfy)
- Support with the development and implementation of new systems and procedures.
- Provide training and induction to new joiners in using Donorfy and ExpenseIn as well as for any other relevant platforms and applications.
- Business partnering - provide day to day support to the wider organisation with finance and fundraising system queries, payment information, and supplier queries.
- Working with budget holders to provide transaction reports, income and expenditure reports, and updates on payments from finance and fundraising systems to assist them to manage their project budgets.
- Assist Finance Director and Fundraising team where necessary with financial reporting to funders.
Skills/ experience
Essential
- Proven experience in all areas of accounts - purchase and sales ledger, banking and cash management, basic management accounts.
- Experience of Xero or similar cloud-based finance system.
- Excellent Microsoft Office skills, particularly excel and an ability to quickly learn new systems.
Desirable
- Accountancy qualification or studying for (e.g. AAT, ACCA).
- Experience of Donorfy or similar CRM system.
- Experience of dealing with charitable income and an understanding of how to account for restricted grants.
- Experience of liaising with auditors and other external stakeholders.
Personal attributes
- Strong attention to detail, analytical and an excellent communicator.
- Enthusiasm, energy and willingness to meet challenging demands and work to deadlines.
- Proactive, self-motivated and able to use initiative.
- Comfortable dealing with internal and external stakeholders.
- A collaborative team player and a supportive colleague.
- A passion for Access Sport’s cause and commitment to diversity and inclusion.
Staff benefits
Access Sport is an exciting and dynamic place to work. We pride ourselves on being a close-knit and well supported team with a clear sense of purpose, delivering real impact. Inclusion is at the heart of everything we do.
We are committed to supporting the development of our team members and, should you wish, there are opportunities for team members to get involved in different aspects of the charity, from the delivery of our programmes on the ground, to fundraising, events and advocacy.
Staff benefits include:
· Employee Assistance Programme - Access to a 24/7 confidential helpline, counselling services and online information.
· Annual leave - 25 days annual leave, plus bank holidays and time off between Christmas and New Year, after two years of continuous service this increases to 26 days and after five years to 28 days.
· Healthy Living and Wellbeing Employer - We welcome staff to embed regular exercise into their daily work lives and have quarterly team days.
· Flexible working and family-friendly - Hybrid and flexible working arrangements which are family-friendly and provide flexibility around caring responsibilities.
· New Mums and Dads, including adoptive parents, can take enhanced maternity and paternity leave.
· Cycle to Work scheme - Cycle to work scheme, saving up to 39% off a new bike and accessories.
· Group Life Assurance for all staff on payroll.
The client requests no contact from agencies or media sales.
Are you passionate about international development and want to use your finance skills to support our vital work of improving the lives of marginalised people affected by leprosy? If so, we want to hear from you!
This is an exciting opportunity for a person with a passion for social justice. You will be joining a skilled and diverse team with a culture of growing and learning together, in addition to award-winning levels of staff engagement.
Reporting to the Finance Manager, you will have at least 12 months’ experience of working in a finance role. You will be able to deliver an effective financial management service, including purchase and sales ledgers to agreed deadlines. You will be ace at prioritising tasks and have an ability to coordinate across multiple tasks simultaneously.
The Leprosy Mission (TLM) is a leading international Christian development organisation with over 150 years’ experience and is part of the TLM worldwide family. TLM serves the poorest of the poor in countries across Africa and Asia.
TLM is an explicitly Christian charity; empathy with the Christian ethos of the organisation is essential. We are committed to diversity and welcome applications from appropriately qualified people from all sections of the community.
To apply and for further information on this role and our work, please visit our website via the Apply button.
Closing date: 9.00 am on Friday 21 June 2024
Preliminary interviews (Zoom): To be confirmed
Interviews (Peterborough): To be confirmed
TLM has a zero-tolerance approach to any harm to or exploitation of our beneficiaries, staff and communities we come into contact with. Recruitment to roles within TLM includes, in particular, criminal records checks and the collection of relevant references. A criminal record will not necessarily bar you from joining us as an employee; this will depend on the circumstances of any offences. Safeguarding is our top priority in everything we do.
Day Care Officer – Day Care Centres
Age UK Camden Day Care Centres are looking to recruit Day Care Officers to cover a range of hours and shifts across our two Day Care Centres.
Our Centres provide a wide range of activities as well as being a specialist Day Care Centres caring for older people with complex needs. The Day Care Centres also provide a hot lunch and a range of special events.
We have a dedicated, specialist team supporting people with care needs, including those living with mild - moderate dementia and complex needs.
The successful candidate will:
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Have shared responsibility in the team for the implementation of a comprehensive service of care and support for service users
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Act as a key worker for individual clients
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Deliver holistic and person centred wellbeing services which provide service users with social interaction and support to maintain their personal interests.
Salary: Starting at £24,039.18 pa incl. London Weighting (pro rata for part time)
Hours: A variety of roles with 25 hpw, 15 hpw and 10 hpw across a number of shifts (staff work across both centres so need to be able to travel to Kings Cross and Hampstead)
Contract Type: Permanent
Closing date: Monday 10th June 5pm
Interview dates: 19th and 20th June 2024
As part of the application process please submit a completed application form demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form.
Age UK Camden is an Equal Opportunities and London Living Wage Employer. Registered Charity No. 293446
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through its helpline, call back service, email and text support; and promote and host research into causes, treatments and therapies.
About the role:
We would love to hear from anyone with experience and enthusiasm for training and working in mental health. The Training Officer role is pivotal for the recruitment and training of all our volunteers, who go on to support people affected by mental illness on our helpline or text services.
You will be part of the training delivery team that recruits and trains new volunteers for our out of hours mental health specialist helpline. You will provide support to the Training Manager by responding to volunteer emails and communications, preparing and updating the training material as required and taking active part in recruitment and development of SANE volunteers in line with agreed targets. You will ensure clear and timely information sharing and handover to colleagues and work closely with the service team to maintain high-quality service to our callers.
The role of Training Officer requires an open minded attitude, strong communication skills and ability to provide feedback to individuals from diverse backgrounds.
Starting Salary: £16,200 pro rata, 22.5 hours (FTE £27,000 per annum)
About you:
- You have experience of delivering training to diverse groups
- Ideally, you have some experience of working in mental health field
- You are personable and genuinely interested in training and developing people from all walks of life
- You are an excellent communicator with a high level of self-awareness
- Awareness of group dynamics and ability to adapt the training depending on the group
- You can work collaboratively with your team and volunteers to ensure delivery of a high-quality service on SANEline
What can you expect?
-To receive the full SANEline training and a further online training opportunities within specific areas.
-To become part of an established and diverse team.
- To expand experience of training and developing individuals from diverse backgrounds
- To gain exposure to a wide range of mental health problems.
- To gain a valuable practical experience in providing emotional support to vulnerable people.
- A culture where team members support and learn from each other.
- A warm supportive and encouraging environment.
Requirements:
- Ideally 1 year mental health experience
- Availability for a minimum of 3 day per week (inc weekend work)
- To undergo an enhanced DBS check
- Expected start date – July/ August 2024
Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis
Closing date: Midday 19th June 2024
To apply: Please completed your application before the closing date, addressing all areas of the person specification and tell us why you want to work for SANE. Applications without a supporting statement will not be considered.
The client requests no contact from agencies or media sales.
Are you an experienced and well-rounded marketing professional ready for your next challenge? Do you have a proven track record of using your marketing and sales expertise to deliver revenue growth? Are you passionate about transforming education for post-16 students? Then this could be the role for you.
About Us:
At Learning on Screen, our core purpose is crystal clear: to elevate post-16 education by harnessing the transformative power of moving image and sound. We do this by working with members in educational institutions and beyond to provide unparalleled access to millions of audio-visual resources dating as far back as the 1920s for use in teaching and learning. We also support people to use this content, whether that’s navigating the minefield of copyright legislation or understanding best practice for embedding our content into their teaching. In addition, we work on pioneering partnerships and collaborations to amplify our global impact. Join us in our journey in shaping the future of learning and teaching and making a lasting impact in education.
Role Overview:
The Head of Marketing & Sales plays a pivotal role in driving the organisation’s growth. You will develop and execute multi-channel strategies delivered across the funnel from enhancing brand visibility and generating leads, nurturing leads to conversion, right the way through to supporting customer retention and advocacy. This varied role offers the opportunity to expand market reach with our current services, as well as helping launch new products into existing and untapped markets, while delivering a strong RoI.
As well as being a commercial and strategic leader you will need to be a hands-on problem solver, ready to roll your sleeves up to support a small team to deliver where needed. You will be pivotal in ensuring we achieve our mission and deliver impact for post-16 students.
You will report directly to the Chief Revenue Generation Officer who leads the revenue team, comprising of digital marketing and content specialists as well as membership support staff.
Key Responsibilities:
- Membership engagement and growth: Developing and executing strategic marketing and sales strategies to drive member engagement, growth and retention with our flagship membership and subscription services.
- Brand positioning and visibility: Ensuring we have a powerful brand that punches above its weight to increase market share, drive competitive advantage and to position the organisation as a thought leader within the sector.
- Marketing analysis and segmentation: Conducting market analysis/research within existing and untapped markets to uncover insights to segment audiences and tailor marketing messaging and activities effectively to drive conversions.
- Digital marketing: Overseeing digital marketing strategies, including website optimisation, email marketing, search marketing and social media marketing to drive traffic and conversion across the funnel stages.
- Content and creativity: Oversea content strategy and creation across various formats and channels, ensuring innovation and creativity to stand out in a crowded market.
- Data-driven decision making: Using analytics to test strategies, measure results and generate insights in order to iterate and improve performance, tracking key metrics and leading the team to deliver and report against agreed KPIs.
- Budgeting and resource management: Tracking spend, ensuring cost effective allocation of resources and reporting on RoI.
- Leadership and collaboration: Leading and mentoring the team to perform against growth and revenue targets as well as collaborating with other departments to ensure a unified approach.
Essential experience and skills
- Extensive experience in a similarly commercial marketing and sales role with a proven track record in driving revenue growth.
- Strong strategic thinking skills with a track record of successful planning and execution.
- A commercial and results-driven mindset with a commitment to achieving and exceeding financial targets.
- A diverse marketing skillset and proficiency across a range of marketing channels.
- Experience leading and line managing a team to perform.
- Excellent communication skills with an ability to convey complex ideas and concepts in an accessible way for a range of stakeholders,
- Ability to thrive in a fast-paced, dynamic environment with fluctuating demands and priorities.
- Demonstrated ability in managing budgets and tracking RoI.
Benefits:
- Flexible working hours: 4 days (80% / 28.8 hours)
- Remote or Hybrid: Work from the comfort of your home or join us at our London office as needed.
- Competitive Salary: £36,000 per year actual (£45,000 FTE)
- Professional Development: We encourage continuous growth and provide resources to enhance your skills.
- Make an Impact: Contribute to the future of digital learning in a dynamic and forward-thinking organisation.
Join us in driving unparalleled success as the Head of Marketing & Sales at Learning on Screen. We look forward to reviewing your applications and welcoming the newest member of our dynamic and forward-thinking team!
How to Apply:
To apply, please follow the "Apply via Website" button below to upload your CV, a cover letter outlining your relevant experience and qualifications, and a completed equality monitoring form via our Breathe Recruitment vacancy page.
Application Deadline: Thursday, 30th May 2024 by 6pm.
Please note that this is a part-time, permanent position. The job description is subject to occasional amendments and not considered part of the employment contract. Flexibility is required within the broad scope of the role.
Learning on Screen is an equal opportunity employer and welcomes applications from all qualified candidates. We are committed to creating an inclusive and diverse workplace.
Unfortunately, we are unable to consider any applications received after the deadline.
First interviews will be held - 3rd June 2024
Second interviews will be held - 10th June 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ambitious About Autism is a national charity for autistic children and young people. We stand with autistic children and young people, champion their rights and create opportunities. We run specialist education services, an award-winning employment programme and children and young people are at the heart of our charity's decision-making, policy work and campaigning.
We are looking for resilient, playful and passionate people to join us our Ofsted “Outstanding” TreeHouse School as a Specialist Teaching Assistant.
In this role, you will be working on a 1:1 basis with our Autistic pupils. You will provide support to pupils so that they can access the curriculum whilst also promoting their independence and self-esteem through community led activities.
Position: Specialist Teaching Assistant
School: TreeHouse School, Muswell Hill, N10 3JA
Contract Type: Full time, Permanent (Hours: 8.45am – 4.35pm)
Salary: £24,674 to £26,271 (based on experience)
About the School:
TreeHouse School is a happy and vibrant community where autistic children and young people learn and flourish. Currently, we have 100 pupils on roll aged 4- 19 years old. We provide children with the specialist, intensive and integrated support to enable them to learn, thrive and achieve. All pupils have a Primary diagnosis of autism with some that also have additional complex needs. TreeHouse School was inspected by Ofsted in 2023 and found to be "Outstanding" in all areas. We adopt a person-centred approach which ensures that the voice of the young person is at the centre of all we do.
As part of the Ambitious About Autism team, you will enjoy the following benefits:
- Term time only role (yet paid across 52 weeks)
- A competitive salary of up to £26,271 and an increase every September
- Free healthy breakfast available everyday
- We put mental health and wellbeing at the heart of everything we do; the SLT practise “compassionate leadership”
- State of the art Autism specific training including person centred approaches, positive behaviour support, medical training and understanding sensory needs
- Working with experts in the Autism industry with 1:1 meetings and training provided
- Eye test vouchers, season ticket loans and a cycle to work scheme.
- Employee Assistance Programme, to help you balance your work, family, and personal life
- Continuous professional development including access to coaching and mentoring as well as e-learning and online training courses
This is a fantastic opportunity for somebody who wants to make a difference to our autistic children, their families and the community. If you would like more information, please refer to our job description or website.
Start date: September 2024
(Please note, this role may close earlier than the end date dependent on the volume of applicants)
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
Cymraeg:
Rydym yn Cyflogi: Swyddog Gweithrediadau
Mae hwn yn gyfle cyffrous i chwarae rhan allweddol wrth symud Cymdeithas Ddysgedig Cymru ymlaen: a sicrhau ein bod ni’n gweithredu ar ein gorau - fel sefydliad effeithiol, proffesiynol, sydd wedi'i lywodraethu'n dda - fel y gallwn gyflawni ein strategaeth pum mlynedd uchelgeisiol newydd er budd Cymru. Mae ein Swyddog Gweithrediadau yn chwarae rhan annatod wrth sicrhau bod ein sefydliad yn cael ei redeg yn esmwyth. Byddai'r swydd hon yn addas i unigolyn rhagweithiol a threfnus a fyddai'n mwynhau rôl amrywiol yn cefnogi ac yn bod yn rhan o dîm deinamig.
Mae Cymdeithas Ddysgedig Cymru yn cefnogi dysgwyr Cymraeg gweithredol ar bob lefel. Nid yw rhuglder yn y Gymraeg yn un o ofynion y swydd hon, ond mae'r gallu i gyfathrebu yn Gymraeg yn ddymunol, ac mae bod yn barod i ddysgu yn hanfodol.
Ynghylch y rôl
Fel y Swyddog Gweithrediadau, byddwch yn chwarae rhan annatod wrth sicrhau bod ein sefydliad yn cael ei redeg yn esmwyth. Eich prif gyfrifoldeb fydd cyflawni datblygu, gweithredu a dogfennu prosesau busnes effeithiol, yn bennaf trwy gefnogi ein Cyngor a'r gwahanol Bwyllgorau a ddisgrifir uchod. Fel cydweithredwr ystwyth a threfnus, byddwch yn cyfathrebu'n effeithiol gyda’n tîm cyfan, tra'n talu sylw rhagorol i fanylion. Bydd eich ffordd ragweithiol o weithio yn sbarduno effeithlonrwydd a gwelliant parhaus yn ein gweithrediadau.
Byddwch yn rheoli’r broses o weithredu ein prosesau a'n polisïau llywodraethu o dan arweiniad y Clerc. Yn ogystal, byddwch yn darparu cymorth busnes hanfodol i'n tîm a'n Pwyllgor Gweithredol sy'n tyfu, ac yn sicrhau y gallwn weithredu'n effeithiol a ffynnu fel sefydliad.
English:
We Are Hiring: Operations Officer - The Learned Society of Wales
This is an exciting opportunity to play a key role in taking the Learned Society of Wales forward: ensuring we are operating at our very best - as an effective, well-governed and professional organisation - so that we can deliver our ambitious new five year strategy to benefit Wales. Our Operations Officer plays an integral role in ensuring the smooth running of our organisation. This post would suit a proactive and organised person who would enjoy a varied role supporting, and being part of, a dynamic team.
LSW supports active Welsh learners at all levels. Fluency in Welsh is not a requirement of this post, but the ability to communicate in Welsh is desirable and a willingness to learn is essential.
About the role
As the Operations Officer, you will play an integral role in ensuring the smooth running of our organisation. Your main responsibility will be to deliver the development, implementation, and documentation of effective business processes, primarily through supporting our Council and the various Committees described above. As an agile and organised collaborator, you will effectively communicate with our entire team while maintaining excellent attention to detail. Your proactive approach will drive efficiency and continuous improvement within our operations.
You will manage the implementation of our governance processes and policies under the guidance of the Clerk. Additionally, you will provide crucial business support to our growing team and Executive, ensuring that we can operate effectively and thrive as an organisation.
The client requests no contact from agencies or media sales.
Reports to: Head of Change
Salary: £32,300
Contract: 2 years fixed term - potential to extend
Location: Central London, Hybrid*
Closing date for applications: 9:00am, Friday 7th of June 2024
Interview dates: week commencing the 17th of June 2024
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.
The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children and young people becoming involved in violence. We do this by funding great initiatives, finding what works and working for change – scaling up and spreading the practices that make a difference.
Our Change team does this by building excellent relationships and sharing evidence of what works with organisations and key individuals across the public, private, third sectors and local communities. We are looking for a dynamic, motivated, proactive and highly organised Change and Events Officer to join our Change team to help us fulfil our mission.
Key responsibilities
Most fundamentally, your job is to work as a member of our Change team to make sure we’re excellent at running events and managing relationships with key stakeholders. You’ll make sure the team is incredibly organised and has the support it needs to work effectively. Key responsibilities:
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Event Organising. Help to organise events, from small roundtables to large in person conferences. You will help make sure events run brilliantly, from booking venues to managing invites and organising materials.
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External Relationship Management Support. Provide support to the team in managing external relationships by scheduling meetings, organising workshops and developing materials.
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Meeting Effectiveness. Make sure certain meetings are effective. You’ll do this by organising the meetings, taking great minutes, making sure we keep track of things we said we would do and saving the documents in the right place.
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Project Support. Help ensure projects within the Change teams are done brilliantly. This may involve administrative tasks, tracking deadlines or leading projects as needed.
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Query Management. Monitor and respond to general queries by managing the team inbox.
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Salesforce Reporting and Stakeholder Communication. Lead on coordinating Salesforce reporting and effective communication outreach for key stakeholder groups.
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Stakeholder Engagement and Change Activities. Develop and support stakeholder engagement and Change activities, including monitoring and compiling feedback from surveys.
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Team Scorecard Coordination. Lead on co-ordinating the team scorecard, ensuring that the team is on track with targets.
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Collaboration. Work closely with other roles (including our Operations and Culture team) within YEF to ensure coordinated efforts and sharing of best practices.
About you
You are this sort of person:
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You’re incredibly organised: You have an eye for detail and you’re excellent at and enjoy designing a plan and seeing it through. You use your organisational skills to work across your team and keep everyone working together to achieve the same goals. You have a track record of making things happen on time. You like finding ways to make things operate better for everyone. It’s a plus if you’ve used the Salesforce system, before but it’s not a requirement.
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You love organising external events: You like helping to create experiences that leave people feeling energised, excited and ready to act, whether that’s a well-run roundtable, an effective workshop or a remarkable conference.
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You understand how people and organisations work: You understand the nuance of how decisions get made and you understand how to find out who has decision-making power.
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You win people over: People tend to warm to you and respect you. You easily build good relationships with both very senior and very junior people. You are at ease talking to a senior civil servant or a 15-year-old.
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You love supporting great teams: You don’t know all the answers, but you enjoy helping colleagues find answers and solve problems so that the team can work brilliantly and efficiently.
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You’re able to juggle many diverse tasks at once: You enjoy moving between different types of projects and prefer a job that looks a bit different every day. You can effectively identify what’s most important and how to balance different priorities.
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You learn fast but remain humble: You quickly get your head around ideas. You have a track record that shows how quickly you think. It wouldn't faze you to have responsibility for organising things that are new to you, as long as you have an expert to ask advice from. You like learning and developing. You are proactive, but happy to ask for help when needed.
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You don't want your days to pass without making a difference: You want to play a significant part in a charity that is making a difference. You like the idea of doing a job that makes young people safer.
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You’re committed to equality, diversity and inclusion: You believe and act in a way that celebrates and encourages a range of experiences, views and values.
While it’s not a criterion, we are especially interested to hear from applicants who have lived experience of youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.
Additional benefits include
£1,000 professional development budget annually, 28 days plus Bank Holidays, four half days for volunteering activities.
Hybrid working details
The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.
If you’re interested
To apply, please send a CV and cover letter, and complete the monitoring form via our application website by 9:00am Friday the 7th of June 2024.
Please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:
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Please share why YEF’s mission is motivating you to apply for this role.
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Referring to the ‘About You’ section on the JD, give clear examples of:
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How your experience shows that “You’re incredibly organised and
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How “you love organising external events”.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
We plan to host interviews the week commencing the 17th of June 2024.
This role is advertised as full time at 37.5hrs per week. As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
You will also be required to provide proof of your eligibility to work in the UK.
Personal data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are loooking for people with the values and commitment to increase the indepdence, self-confidenence and access to new opportunities for people with learning disabilities and enduring mental health support needs across our Supported Living Services in Kingston and Richmond.
Who we are
At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services. We operate a range of services in SW London including outreach and small homes based services in Kingston and Richmond.
Who you are
You are someone with experience of or a commitment to developing a person centred approach in working with people with complex needs and challenges. You will be a collegiate player, and someone able to see beyond the barriers that people with disabilities experience everyday. Your values and working practice will align with those of the charity to maximise the independence of those you are woking with, to enable their ability to make decisions about the types of service they are in reciept of and to ensure that your approach is both professional and sustainable.
Key Responsibilities of this role
Your primary responsibilities will include:
- To work as part of a diverse and experienced team providing personalised support, advice and advocacy to people living independently or in supported accomodation.
- To apply a collegiate approach to deliver strengths based support that maximises independence, knowledge and confidence of those using our services.
- To provide a key point of reference for information and support to those using the services and professionals and carers dependent on it.
- To work independently across the boroughs we operate in, with people in their homes or in accessing support and resources across the community.
Critical Values in the delivery of this role
- A commitment to building independence and self-confidence amongst your colleagues as well as those you provide services to.
- Recognition of the skills, knowledge and commitment of those working around you and your contribution to them.
- A professional, can do attitude that finds solutions in the darkest corners.
- A willingness to empower those around you to exercise authority to make mistakes, test things out and lead from the front.
Benefits in working for us
The charity ensure the following benefits for all its operational staff:
- A baseline commitment to pay london living wage for all its front line staff.
- A commitment to training and professional development to at least Care Certificate NVQ level 3
- Inclusion in and contribution to the charity's pension scheme
- Generous annual leave allowance of 25 days a year plus an additional day off for your birthday
- Access to a range of discount schemes
- Access to the charity's employee assistance programme
- Access to travel card loan and bike to work scheme
Please complete a covering letter and CV that indicates how you meet the key criteria in the person specification
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Individual Giving Officer
Salary: £27500 to £30,000 FTE
Contract: Permanent
Hours: Full Time, 37 Hours Per Week OR Part time 30 hours per week over 4 days
Location: Hybrid / Hatfield
Are you passionate about fundraising? Would you like to play a key part within a growing charity focusing on making a difference to vulnerable young people in your local area? We would love to hear from you!
Herts Young Homeless work with 16-24 year olds who are homeless, at risk of homelessness, those aged 10-15 whose families are at risk of relationship breakdown and those aged 18+ who are in housing need and have mental health and substance misuse problems.
What can we offer you?
- A supportive, knowledgeble team and organistion
- 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
- Holiday Purchase Scheme
- People's Pension Plan contribution
- Group Life Insurance plan
- Opportunities for personal and career development
- Hybrid working - option to work from home up to 2 days per week
- An additional annual leave day on your Birthday
- Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
- Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme
Job Purpose:
- Contribute to hyh’s overall Fundraising strategy as a member of the Fundraising Team
- Have day to day responsibility for the Individual Giving income stream
- Manage a portfolio of existing Individual Giving supporters, providing exceptional supporter care and building relationships, stewarding and nurturing existing donors.
- Improve supporter retention and maximise donors’ lifetime value to hyh
- Manage, develop and lead on the use of hyh’s CRM effectively to segment data and make insight-led decisions. This includes developing new reports, liaising with the external CRM consultant to make improvements, writing up procedures and training members of the team in best practice.
- Acquire and develop new donors through solicitation and stewardship plans using a supporter journey programme to build engagement and loyalty.
- Develop marketing and comms materials through digital and other channels to deliver the programme.
- Maximise all opportunities to develop regular giving, appeals, one-off occasion donations, in-mem and legacy
Skills:
- Excellent communicator in formal and informal communications, both verbally and in writing, to all stakeholders
- Excellent interpersonal skills with the ability to build rapport and communicate sensitively; negotiating effectively to generate support among people from diverse backgrounds and all levels
- Strong analytical and methodical IT skills
- Approachable, creative, ‘can-do’ attitude
- Ability to motivate others and work as part of a team
- ·Good numerical skills
Full Job Description available attached to Job Advert.
If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!
Please apply via the link on the vacancy found on our website submitting a cover letter with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.
Equal Opportunities
We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.
hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so
The client requests no contact from agencies or media sales.
The Finance Manager will be providing bespoke financial management capacity-building support, ensuring compliance with statutory/funder requirements, and supporting operational/strategic management and planning resources. The role holder is also expected to support HQ Finance function.
This is an exciting opportunity to join our financial hub, you will be supporting the CFO, Deputy Director of Finance and our senior leadership team to set up the Financial Centre of Excellence dedicated to supporting Black and racially Minoritised community groups.
Key Duties and Responsibilities
A. Support the CFO and Deputy Director of Finance and senior leadership team to set up the Financial Centre of Excellence dedicated to supporting Black and racially Minoritised community groups.
B. Provide bespoke financial management capacity-building support to Black and racialized organisations in 8 London boroughs, including supporting groups to:
1. Conducting financial health checks and developing and implementing action plans.
2. Provide training, and guidance to groups supported on ensuring compliance with statutory and regulatory and funder requirements governing the sector, employer responsibilities training, and governance.
3. Support the development and implementation of financial strategies operational/strategic management and planning resources.
4. Provide training and guidance on risk identification and mitigation and annual reports and accounts.
5. Support the delivery of webinars/masterclasses to participants
6. Support developing effective online learning tools and platforms to cascade learning.
7. Support the delivery of a proactive finance service ‘Critical Friend’ providing financial advice, support, scrutiny, and challenge to the organisations.
8. Support groups to plan resources, assess the implications of service proposals, and provide financial modelling and analysis of service options for projects and initiatives.
9. Contribute to the provision of financial support across the Ubele hubs, in forecasting both in-year and future-year income and expenditure, ensuring these are accurate, appropriate, and supported through activity and performance analysis.
10. Support the Deputy Finance Director as required on a range of financial and management accounting, budgetary, reconciliation, reporting, and payment tasks where relevant, for the designated service area.
11.Support the Ubele senior leadership team and staff in the development and updating of the project organisational and annual budget to ensure that it supports the outcomes set out in our strategic plan.
We are looking to appoint a Chief Executive Officer to lead our team of dedicated professionals in an ambitious strategy to grow and develop our services across the UK. Ideally the successful candidate will have some first-hand experience of neurodivergent children, combined with a knowledge of the education systems in place across the UK. Experience of fundraising within a membership organisation and a track record in the effective use of technology will also be very useful. This role will be supported by engaged Trustees, within an active community of families and schools, who recognise that the ability to empathise with young people with high learning potential and their families is at the heart of this role.
This vacancy has arisen as the result of the retirement of the current Chief Executive Officer (CEO) in Autumn 2024.
Potential Plus UK Job Description
Job Title: Chief Executive Officer (CEO)
Reporting to: Board of Trustees
Salary: £55,000 fulltime starting salary in a salary band rising to £70,000
Flexible working: Flexibility for working between our Milton Keynes office and home
Contract: Permanent, fulltime
As this role supervises staff who regularly work with children, it requires a criminal records check.
Main objectives of the role are to:
- help formulate and execute the agreed strategic objectives of the charity
- provide effective operational management of the charity
- maintain the financial viability and probity of the charity
- ensure high quality delivery of the charity’s services and products
- represent Potential Plus UK to key stakeholders
- attend meetings of the Board of Trustees and provide both written and oral reports.
Main responsibilities for all employees
- To keep up to date with statutory and best practice in safeguarding and child protection procedures, ensuring that all members of the charity’s community are aware of these, understand their roles and are confident to take action as needed.
- To liaise effectively with colleagues, parents, schools, colleges and young people to secure excellent outcomes and well-being for young people with high learning potential.
- To support and implement the strategic aims and all aspects of policies and procedures.
- To develop best practice in the provision for all high potential learners, including the disadvantaged and disengaged, those with dual or multiple exceptionalities, and English as an additional language, and children from minority groups.
- To model high standards of professional behaviours and attitudes at all times.
- To identify the professional learning needed to achieve excellent outcomes, and to monitor the impact to ensure you excel in the role.
Main responsibilities for the CEO
Strategy
- To collect and maintain information and evidence that contributes to the strategic planning of the charity.
- To work with the Board of Trustees (and other staff members and advisers as appropriate) to develop the strategic objectives and the strategic plan for the charity.
- To implement and periodically review the business plan and ensure all operational activities support the strategic objectives.
Management and Administration
- To motivate and develop the team of professional staff.
- To provide a structure of line management and support for all staff.
- To recruit and terminate staff in line with the charity’s policies and values.
- To oversee the work of contracted companies and individuals with the support of the Deputy CEO.
- To provide and promote structures for volunteers to support high learning potential.
Financial Management
- To manage the charity’s financial resources effectively, in line with the agreed annual budget.
- To maintain the charity’s compliance with financial bodies such as HMRC.
- To implement a robust income-generation strategy as agreed with the Board of Trustees
- To oversee the fundraising activities being implemented for the charity.
- To actively promote and ensure financial support for disadvantaged families to enable access to the charity’s services.
Quality of Services and Products
- To implement and oversee the development of high-quality services and products that are appropriate for the charity’s beneficiaries.
- To promote best practice and consistency of high quality in the delivery of all services and products.
- To ensure the charity keeps up-to-date with developments in education and wellbeing policy and practice and applies them to its own understanding and work.
Marketing and Advocacy
- To implement a coordinated marketing and social media strategy to increase awareness of high learning potential and the educational and wellbeing needs of the charity’s beneficiaries.
- To develop and promote understanding of high learning potential with a strong evidence base.
- To work collaboratively with other stakeholders to advocate for the rights and needs of young people with high learning potential.
- To be the prime contact with the media and be an advocate for the charity.
Governance
- To be accountable for the efficient, operational running of the charity.
- To ensure the charity’s compliance with legal requirements such as Companies House returns, GDPR, etc.
- To understand and adhere to the charity’s governance documents.
- To provide written and oral reports to the Board of Trustees at regular meetings.
- To respond to requests for information by the Board of Trustees in a timely fashion
- To support Trustees to maintain and regularly review the policies of the charity and to create and implement the accompanying operational procedures.
Monitoring and Evaluation
- To monitor and evaluate the effectiveness of the charity through qualitative and quantitative key performance indicators.
- To be responsible for the appraisal of staff performance and identification of any needs for professional learning and development.
Safeguarding
- To act as Senior Designated Safeguarding Lead for the charity.
- To coordinate with the Trustee with Responsibility for Safeguarding and Deputy Designated Safeguarding Leads as appropriate to ensure best practice in safeguarding throughout the organisation.
- To regularly interact with children and young people in support of the charity's strategic objectives
Any Other Duties
- To lead by example and be part of a dedicated team to implement the strategic objectives of the charity.
- To carry out any other reasonable duties as identified as part of the job.
Our mission is to discover young people’s potential, nurture their gifts and talents, and support them to succeed and thrive with confidence.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Barnet Mencap has been helping people with learning disabilities and/or autistic adults in the London Borough of Barnet for over 50 years. We provide supported accommodation, leisure and learning activities, information, advice, and guidance, and so much more. All while being committed to equal opportunities and the safeguarding of children and adults.
We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important. So, at Barnet Mencap, in addition to offering 24 days of annual leave per year (plus Bank Holidays), we have a TOIL system to allow flexible working. The position is office based, but there will also be opportunities to work from home and/or have different working patterns as agreed by your manager. Travel expenses can be claimed, at the agreed rate, for journeys that are necessary in the course of your work; and claims for additional expenses will be reimbursed in accordance with our expenses policy. We also have auto-enrolment into a pension scheme with employer contributions in place, and all staff qualify for schemes like the Blue Light card.
We are looking for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. This role gives challenge and satisfaction and will suit someone that has:
- Ability to produce accurate and accessible financial data, including budgets
- Ability to manage accounting and payroll systems
- Understanding of Sage Payroll and Accounts
- Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs
- Excellent communication and interpersonal skills
The successful candidate will be required to complete an enhanced Disclosure and Barring Service check in line with Section 115 of The Police Act 1997.
As part of the People Team, you will support the Head of People with developing a range of culture, learning and development initiatives. You will also take pride in ensuring our employees have an organised and productive office environment that is welcoming and tidy and you will respond to various human resource, recruitment and office related queries, with a supportive, engaging and proactive persona.
Proactive, problem solving approach - You will be the first port of call for employees with office, human resource and recruitment queries. You will be able to go above and beyond to respond to questions, provide support and find solutions to challenges.
Strong communication skills – You will be able to provide effective communication to all members of staff. Your approach will be supportive, positive and friendly.
Office Management – You will have experience in creating a warm office environment that provides our office based employees with everything they need. You will have experience of designing and implementing office related procedures.
Organisational culture, learning and development – You will enjoy designing and developing various employee engagement initiatives that encourage learning and development and an excellent organisational culture.
Maintaining systems – You will have experience in creating and maintaining various administrative systems.
Please visit the Nene Park Trust website for further information.
The client requests no contact from agencies or media sales.