Mental health matters jobs
ABOUT TRAIN
TRAIN is a youth work charity based in South Oxfordshire. We support young people aged 10 to 18 in Didcot, Wallingford and the surrounding areas, especially those who are under-served.
Young people in our communities are facing complex challenges. Mental health struggles, pressures at school, family instability and the impact of poverty can leave them feeling isolated or overlooked. Too often, they don’t have access to the right support at the right time. TRAIN exists to change that. We offer trusted relationships with adults outside positions of authority, safe spaces where young people can be themselves, and opportunities to grow in confidence, make positive choices and feel part of their community.
Our vision: every young person should have the opportunities, tools and support they need to create a positive future.
ABOUT THE ROLE
As Fundraising and Communications Coordinator, your main focus will be trusts and foundations: researching opportunities, writing persuasive applications and producing clear reports. You’ll also play a part in growing support from corporates, community fundraising, individual donors and major gifts, helping to build a broader base of income over time.
Alongside this, you’ll lead on communications. That means keeping our website and social channels current, producing supporter newsletters, and sharing our story more widely through PR and campaigns. You’ll help make sure the difference TRAIN makes for young people is seen and understood by funders, partners and the local community.
It’s a hands-on role, well-suited to someone who enjoys writing, building relationships and juggling different projects. You don’t need to be an experienced fundraiser — we’re open to people with transferable skills, whether from corporate, public or third sector backgrounds. What matters most is that you can communicate clearly, organise your workload, and are motivated by making a difference for young people.
You’ll report directly to the CEO and work closely with the rest of the team. This is a part-time role of approximately 30 hours per week, which can be worked flexibly. The role is based in Didcot with hybrid working, but for the right candidate we will consider a fully remote arrangement.
SALARY AND BENEFITS
- Salary: £28,598 - £31,022 FTE (pro-rated, depending on experience)
- Contract: Permanent, part-time, approx. 30 hours per week. We can be flexible on the exact number and when they are worked.
- Annual leave: 25 days plus bank holidays (pro rata)
- Pension: 3% employer contribution
- Flexible working: Hybrid by default, fully remote considered. We’re happy to consider other flexible arrangements such as term-time only and job shares.
- Professional development: Tailored learning and training opportunities
- Wellbeing: Access to an employee assistance programme with mental health and wellbeing support
- Culture: Supportive, collaborative team with regular catch-ups and shared learning
KEY RESPONSIBILITIES
Fundraising (approx. 80%)
- Pipeline and planning – work with the CEO to keep a clear fundraising plan, with trusts and foundations as the main focus alongside manageable growth in corporates, community, and individual giving.
- Trusts and foundations – research prospects, build a live pipeline, and write strong, tailored bids. Prepare accurate budgets and gather evidence from the team to strengthen proposals.
- Reporting and stewardship – deliver timely reports, thank funders and donors well, and manage renewals and uplift opportunities.
- Relationship development – nurture links with local businesses, community groups and potential major donors. Prepare simple proposals and support fundraising events or activities as needed.
- Systems and compliance – maintain accurate records of applications, deadlines and outcomes. Ensure fundraising activity is compliant with GDPR and charity regulations.
Communications (approx. 20%)
- Supporter communications – produce engaging newsletters, updates and thank-yous that connect donors and partners with TRAIN’s impact.
- Digital presence – update the website and social media channels with accurate, timely content that reflects TRAIN’s work and values.
- PR and profile – share stories with local media, partners and networks. Ensure TRAIN’s messaging is clear, consistent and accessible.
- Community engagement – promote TRAIN’s profile, youth offer, brand and presence in the community.
General
- Work closely with the CEO to align fundraising and comms priorities.
- Collaborate with youth work staff to gather stories, quotes and data that demonstrate TRAIN’s impact.
- Represent TRAIN at meetings and community events.
- Contribute to the life of a small, collaborative team.
ABOUT YOU
We don’t expect you to have a long career in fundraising behind you. What matters most is that you can write clearly and persuasively, build relationships with people, and organise your workload to meet deadlines. If you’ve developed these skills in another sector and are keen to bring them into the charity world, we’d love to hear from you. Just as important, you’ll bring a genuine passion for TRAIN’s mission and a belief in the difference youth work makes.
Essential qualities
- Strong written communication skills: able to produce clear, persuasive bids, reports and updates.
- Good at building relationships, whether with colleagues, partners or supporters.
- Organised and reliable, able to manage multiple deadlines.
- Comfortable working independently but also a collaborative team member.
- Confident using IT tools (Microsoft Office, online research, basic social media platforms).
- Passionate about TRAIN’s mission and motivated to make a difference for young people.
- Satisfactory Enhanced DBS check (we will arrange this before you start).
Desirable qualities
- Experience of fundraising, bid writing or income generation in any setting.
- Understanding of trusts and foundations, or the ability to learn quickly.
- Experience in marketing, PR, or communications (e.g. social media, newsletters, supporter comms).
- Familiarity with CRM or pipeline management tools.
- Knowledge of charity fundraising regulation and GDPR.
- Confidence in representing an organisation at events or meetings.
Equal opportunities
TRAIN is committed to building a diverse and inclusive team. We actively encourage applications from people of all backgrounds, including those underrepresented in the youth work sector. We welcome diversity in age, ethnicity, faith, disability, sexual orientation, gender identity and lived experience.
Safer recruitment
TRAIN is committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to share this commitment. Recruitment to this post will include references and an enhanced DBS check.
Recruitment timeline
- Applications open: Thursday 18 September
- Applications close: Thursday 16 October (midnight)
- Shortlisted candidates notified: Friday 17 October
- Interviews: Thursday 23 October
TRAIN exists to improve the life opportunities of young people aged 10 to 18 in Didcot and Wallingford.
The client requests no contact from agencies or media sales.
Referrals Practitioner
Contract Type: Full-time, permanent, 35 hours per week
Reports To: Referrals Coordinator
Place of Work: All sites (Croydon, Lambeth, Wandsworth), with additional travel for referrals meetings in and outside of London as required
Salary: £27,000 with contributory pension
Help Men Begin Their Path to Recovery
We are looking for a compassionate and organised Referrals Practitioner to join our team and play a vital role in welcoming new residents into recovery. For this recruitment cycle, we particularly welcome applications from people with lived experience of recovery and/or the criminal justice system, as well as those from underrepresented ethnic groups and diverse socio-economic backgrounds.
This is a full-time permanent role, offering you the opportunity to make a direct impact at the very start of a man’s recovery journey. You’ll be joining a supportive, committed team and working in an environment that values honesty, empowerment, and respect.
About the Role
The Referrals Practitioner supports all aspects of our referral process – from handling enquiries and assessing applications to ensuring smooth, safe, and supportive arrivals for new residents. Working alongside the Referrals Coordinator, you will:
- Respond to referrals and enquiries with professionalism and compassion
- Carry out assessments in line with Nehemiah’s admissions procedures
- Build relationships with referral agencies, prisons, and community partners
- Provide feedback to applicants and agencies on referral outcomes
- Arrange and support resident arrivals, including prison gate pickups where required
- Help ensure our houses remain safe, positive recovery environments
- Maintain accurate records and contribute to reports and monitoring
This is a varied role where no two days are the same – you might be assessing an application one morning, presenting to a prison referral team in the afternoon, and welcoming a new resident from the community the next day.
What We Are Looking For
We are seeking someone who is:
- Experienced in working with vulnerable adults in recovery, the criminal justice system, or related fields (paid, voluntary, or lived)
- Skilled in communication, with the ability to build trust and rapport with residents, partners, and colleagues
- Organised and confident using IT systems (ideally including Salesforce or similar CRM tools)
- Able to demonstrate resilience and empathy in challenging situations
- Understanding of addiction recovery and safeguarding principles
- NVQ3 in Health & Social Care or equivalent experience (including lived experience)
Our Values
At Nehemiah, it’s not just about what you do – it’s about how you do it. We expect every team member to live out our values:
Belief – We believe in everyone’s potential for positive change
Respect – We value each other’s choices and differences
Kindness – We show empathy through our actions
Honesty – We build trust through integrity
Empowerment – We help each other find our own purpose
What You Can Expect from Us
- A 35-hour working week (Monday to Friday)
- 25 days annual leave, plus Bank Holidays
- Contributory pension scheme (Nehemiah contributes 3% of salary)
- Staff Health Plan including insurance and wellbeing package
- Ongoing training, reflective practice, and professional development opportunities
- A culture that is supportive, honest, and committed to lasting change
Why Nehemiah?
- Make a direct impact at the crucial entry point of someone’s recovery journey
- Work in a charity that values lived experience and diverse perspectives
- Be part of a passionate and talented team committed to helping men build new futures
- Experience a workplace culture that values innovation, inclusivity, and best practice
Application Process
- Initial 30-minute video call with a member of our recruiting team
- In-person interview (45 mins–1 hr) with relevant managers
- Candidate presentation on a set topic (you’ll receive this in advance)
AI in Applications
We are aware that some candidates may use AI tools when preparing applications. Please ensure your responses reflect your own voice and experiences. It is usually easy to spot fully AI-generated responses. What matters most to us is who you are and how you connect with our mission and values.
To Be Considered
We understand that not everyone expresses themselves best on paper. If you would prefer to submit your expression of interest in another format (e.g. short audio or video file), we welcome this.
Interviews will be held on a rolling basis.
Any offer for this post is conditional on references and passing an Enhanced DBS check.
REF-223657
To be a centre of excellence for rehabilitating men from crime and addiction through the transformation of their lives

We are looking to recruit HOPELINE247 Advisors to provide individually tailored suicide prevention advice and guidance to young people and those who are concerned for them via our national multi-channel helpline HOPELINE247 and deliver suicide prevention training online and in community settings across the UK.
What you will do:
- Work as part of a team providing suicide prevention support to a range of clients via multichannel communication platforms.
- Work on a 7-day shift system including evening and weekends
- Use professional judgement to assess the needs of the service users who present with risk to life and manage and report any matters related to safeguarding.
- Maintain accurate records and input data monitoring into the data base system.
- Participate in clinical supervision and reflective practise.
- Provide training, mentoring and coaching to new recruits.
To be successful in this role you will have:
- a degree or professional qualification in Health or Social Care, Community Work or a related discipline
- previous experience of working in an advisory capacity in suicide prevention or mental health
- a proven record of working directly with vulnerable young people
- experience of providing advice and guidance via multiple communication channels
- the ability to empathise, support and build rapport with suicidal people and those who care about them, remaining non-judgemental and adhering to the remit of the service
Salary: NJC Scale SCP 24-28 (Starting salary of £28,595 per annum based on working 30 hours per week progressing incrementally to £31,615 per annum)
Hours: 30 hours per week, Shifts will be on a rota bases across a 7-day working week. 30 hours will be based upon working 4 shifts per week.
Location: Warrington
Contract: Permanent
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.
Closing date: Midnight 21st September 2025
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
Hospice at Home Transformation and Operations Manager
Fixed term for 20 months
£63,550 per annum plus on-call (WTE based on 37.5 hours per week)
37.5 hours per week
Locations: The Beacon, The Hospice, Headway House Farnham, and our communities
Are you an experienced healthcare leader passionate about compassionate, community-based end-of-life care?
Phyllis Tuckwell is transforming how we deliver our Hospice at Home Services – we’re looking for a Hospice at Home Transformation and Operations Manager to lead this change. This is a unique opportunity to shape innovative care models ahead of our new hospice opening in 2026, while managing and inspiring our dedicated community teams.
“For everyone to have the best possible experience at the end of life.”
This role is perfect for a dynamic, compassionate, strategic and strong operational leader with a passion for inclusive care, change, and collaboration. You'll play a central part in shaping our service models, embedding continuous improvement, and inspiring teams to deliver exceptional care to people in their homes.
As our Hospice at Home Transformation and Operations Manager, you will:
- Lead the transformation and daily operational delivery of our Hospice at Home services.
- Collaborate across the system to improve outcomes for patients and families.
- Manage a team of dedicated professionals, supporting and empowering them through change.
- Shape and embed new models of care aligned with population needs and our new hospice opening in 2026.
- Be a visible, values-driven leader, championing inclusion, equity, and evidence-based practice.
If you would like to feel part of a welcoming and committed team, benefit from strong peer and managerial support, and want to develop your career with excellent training and education opportunities, we would be delighted to hear from you.
About You:
We are looking for someone with
- Experience in service transformation and senior operational management in health or social care.
- Understanding of community-based care, ideally in palliative, oncology or frailty services.
- Knowledge of project management, stakeholder engagement, and quality improvement.
- A passion for compassionate, person-centred care, aligned with our values.
- A collaborative approach, ready to work across boundaries and lead with kindness, clarity and purpose.
For a full list of essential requirements, please refer to the job description and person specification document.
About Us:
We are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.
Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our staff are pivotal in helping deliver our vital services, ensuring ‘every day is precious’ for our patients.
The impact of our services on the lives of our patients and their families can be read about on our website under Patient Stories.
We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.
We Offer:
Excellent Benefits
- Six weeks paid holiday plus public holidays
- Continuation of NHS Pension or Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
- Health Cash Plan Scheme
- Employee Assistance Programme
- Staff Benefit Scheme
- Blue Light Discount Card
You will have
- The chance to make a meaningful impact in a forward-thinking hospice committed to innovation.
- A supportive, inclusive team culture where leadership, education, and wellbeing matter.
- Professional development opportunities and a culture of reflective practice and growth.
- Flexible working and community-based work across our Farnham and Guildford sites.
A Great Place to Work
- Equal Opportunities employer
- Flexible hours and flexible working
- Supportive colleagues
- Clinical supervision and support
- 96% of our staff are proud to work for Phyllis Tuckwell*
*Birdsong and Hospice UK Staff Survey 2025
For further information regarding the role or to arrange an informal visit, which is encouraged and welcomed, please contact Catherine van’t Riet . If you are unable to apply on-line or have any questions about the recruitment process, please contact HR.
Closing date for receipt of applications: Wednesday 1st October 2025
Interviews to be held: Week commencing Monday 6th October 2025
We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship.
This post is subject to an enhanced Disclosure and Barring Service check.
NO MEDIA OR AGENCIES
Our mission is to care compassionately for adults living with an advanced or terminal illness, and those closest to them.

The client requests no contact from agencies or media sales.
Are you someone who thrives on making a genuine difference to people’s lives? Do you have experience working in health, social care or the voluntary sector and want to play a vital role in improving how older people access the support they need? If so, we would love to hear from you.
Age UK Bromley & Greenwich is seeking a dedicated and compassionate Care Navigator to join our expanding team in partnership with Oxleas NHS Trust. Based at Memorial Hospital in Woolwich, you will be embedded within a multi-disciplinary team working on the Proactive and Frailty pathways. Your focus will be on supporting older people with complex needs, helping them navigate health and social care systems, and connecting them to relevant services across the community.
This is a key role that sits at the heart of person-centred care. You will attend multi-disciplinary team meetings, work alongside professionals including GPs, case managers and mental health staff, and spend time speaking directly with patients and their families. Your role will be to truly listen, identify what matters most to the individual, and help them take practical steps towards better health, independence and wellbeing.
Key responsibilities include:
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Attending Multi-Disciplinary Team (MDT) meetings and contributing to holistic care planning
-
Working with patients to understand their needs, provide emotional support and signpost to local services
-
Liaising with a wide range of professionals across the NHS, social care and voluntary sectors
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Inputting information into systems including RIO and Framework I, with training provided
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Keeping accurate records and contributing to service evaluation and improvement
We are looking for someone who is:
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Experienced in health, social care or voluntary sector settings
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Empathetic and a confident communicator
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Able to build strong relationships with a range of professionals and clients
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Organised, reliable and motivated by positive outcomes for others
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Comfortable working independently and as part of a team
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Passionate about supporting older people to live well and with dignity
This role offers the opportunity to be part of a well-respected local charity with a strong values-led culture. You will be joining a supportive team that values collaboration, creativity and kindness. As a Care Navigator, your work will have a direct impact on people’s lives at a time when they are most vulnerable.
For the full person spec and job description please download the job pack.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Practitioner - Bracknell
Location: The Courthouse, Broadway, Bracknell, RG12 1AE
Hours: 36 hours per week, Monday to Friday
Salary: £23,613 per year (FTE)
Contract: Fixed term until 31st March 2026
Are you looking for a role where every day is different, every child is celebrated, and your impact is immediate?
Join us as a Senior Practitioner and help create joyful, inclusive play opportunities for disabled children and young people. You’ll lead with creativity, support families with compassion, and inspire a team that’s passionate about making a difference.
Senior Practitioner – Supporting Disabled Children, Young People & Families
Make play possible. Make inclusion real. Make a difference.
We’re looking for a Senior Practitioner who is passionate about empowering disabled children, young people, and their families. This isn’t just a role—it’s a chance to lead, inspire, and create joyful experiences that build confidence, connection, and belonging.
What makes this role exciting?
- Impact with purpose: You’ll directly shape services that bring fun, freedom, and opportunity to children and young people.
- Leadership with heart: From mentoring staff to leading sessions, you’ll grow your leadership skills while making a visible difference.
- Creativity every day: Plan, deliver, and adapt activities that spark imagination and celebrate every child’s unique abilities.
- Collaboration that counts: Work hand-in-hand with families, schools, health and social care professionals, and community partners.
What you’ll be doing
- Designing and leading inclusive play and social activities where children’s voices guide the fun.
- Providing dedicated 1:1 support for children with multiple and complex needs.
- Mentoring and supporting play staff and volunteers to deliver their best.
- Taking the lead on outings and external visits, making new adventures possible.
- Acting as site manager when needed, ensuring everything runs smoothly and safely.
- Keeping records and plans up to date, making sure families are involved every step of the way.
What we’re looking for
- Proven experience working with disabled children, young people, and families.
- A track record of planning and delivering engaging group activities.
- Strong communication skills that adapt to children, parents, carers, and professionals alike.
- Confidence to work independently, problem solve, and use your initiative.
- Knowledge of safeguarding, equal opportunities, and the real-life challenges families may face.
- A minimum of GCSEs/NVQ Level 2 (or equivalent).
Why you’ll love it here
You’ll join a supportive, passionate team where your ideas matter and your work changes lives. We’ll invest in your training and development, celebrate your successes, and give you the freedom to shape services that truly put children and families first.
Why Join Kids?
We’re more than just a workplace—we’re a community. We care about your wellbeing, growth, and work-life balance. Here’s what we offer:
The Good Stuff/Benefits
- Join a company that truly cares about your wellbeing
- Enjoy an enviable annual leave package, starting at a generous 25 days and growing each year up to 30 days.
- Option to buy an additional 5 days holiday.
- Enjoy your entitlement to Bank Holidays.
- We've got your back with Maternity and Paternity Pay.
- Rest easy knowing you're covered with our Death in Service plan.
- Invest in your pension plan with the option to top it up knowing that Kids is also contributing 3%.
- Achieve work-life harmony with flexible hours tailored to your needs.
- Unlock exclusive discounts by taking up membership of a perks discount site
- Spread the word and reap the rewards with our enticing "Recommend a Friend" scheme.
- Access confidential support and expert guidance 24/7 through our Employee Assistance Programme, helping you navigate both personal and professional challenges.
- Take care of yourself with Company Sick Pay which you are entitled to from your first day.
- 5 days of paid family/carers leave.
- Salary sacrifice schemes available
- Develop your mentoring skills by either being a mentor or signing up for our mentoring programme.
- Expand your horizons with Kids’ online learning platforms, offering a wealth of professional courses for your personal and career development.
- Apprenticeship programmes available for employees
- Benefit from a colleague engagement programme enabling your voice to be heard.
- Lean on us during difficult times with Bereavement Leave.
Safeguarding & Commitment
We are fully committed to safeguarding and promoting the welfare of children and young people. You’ll be trained and supported to uphold the highest standards of safety, care, and inclusion.
Ready to step into a role where every day is different, every child is valued, and your impact is immediate? Apply today and help us create playful, positive experiences that last a lifetime.
Please note that we may close the vacancy early if we receive a high volume of applications
The client requests no contact from agencies or media sales.
ABOUT TRAIN
TRAIN is a youth work charity based in South Oxfordshire. We support young people aged 10 to 18 in Didcot, Wallingford and the surrounding areas, especially those who are under-served.
Young people in our communities are facing complex challenges. Mental health struggles, pressures at school, family instability and the impact of poverty can leave them feeling isolated or overlooked. Too often, they don’t have access to the right support at the right time. TRAIN exists to change that. We offer trusted relationships with adults outside positions of authority, safe spaces where young people can be themselves, and opportunities to grow in confidence, make positive choices and feel part of their community.
ABOUT THE ROLE
This is a key support role in a small, values-driven charity. While most people know TRAIN for its youth work, the smooth running of our organisation depends on good systems, clear admin and reliable behind-the-scenes support. That’s what this role is about.
As Charity Support Officer, you’ll take care of the day-to-day admin that keeps us organised, while also supporting projects and events that help TRAIN grow. Some responsibilities are regular — such as finance processing, HR and volunteer onboarding, responding to enquiries and keeping records accurate. Others will vary week to week, from preparing a funder report to liaising with contractors on a website update or helping coordinate the Didcot Youth Festival.
We’re looking for someone who is organised, adaptable and comfortable juggling different tasks. You won’t be expected to lead major projects or make big decisions, but you will be the first port of call for the small, steady tasks that make a big difference. If you enjoy variety, value attention to detail, and want to play a part in supporting life-changing youth work, this role could be a good fit.
This is a part-time role of 15 hours per week, which can be worked flexibly. The role is based in Didcot or Wallingford with hybrid working. We expect at least some office time each week, but for exceptional candidates, we will consider a fully remote arrangement.
SALARY AND BENEFITS
- Salary: £26,403–£28,142 FTE, pro-rated, depending on experience
- Contract: Permanent, part-time (15 hours per week)
- Annual leave: 25 days plus bank holidays (pro rata)
- Pension: 3% employer contribution
- Flexible working: We’re happy to consider various flexible working arrangements, including hybrid working, fully remote, term-time only and job shares. We can also be flexible about the exact number of hours and how they are worked during the week.
- Professional development: Tailored learning and training opportunities
- Wellbeing: Access to an employee assistance programme with mental health and wellbeing support
- Culture: Supportive, collaborative team with regular catch-ups and shared learning
JOB DESCRIPTION
Core (day-to-day focus)
- Communications and enquiries – be the first point of contact for general enquiries via email and social media, ensuring timely and professional responses.
- Project coordination and events – Coordinate various ad hoc projects (e.g. website refresh, new systems) and provide support for events such as the Didcot Youth Festival.
- HR and volunteer support – coordinate onboarding for staff and volunteers, including references, DBS checks and inductions.
- Office and building liaison – help keep the Didcot youth centre running smoothly by liaising with the landlord/service manager and handling facilities needs.
- Team support – provide admin support across the CEO, staff and trustees, including scheduling, minute-taking and document preparation.
Important (regular, but secondary to the above)
- Finance administration – support the CEO and our bookkeeper with tasks such as processing invoices, expenses, payments and payroll information.
- Data and monitoring – keep records up to date (attendance, impact data, safeguarding logs) for accurate reporting.
- Comms basics – work with the Fundraising and Communications Coordinator to update the website, draft newsletters and prepare supporter updates.
- Database and records – maintain supporter, volunteer and young people’s contact details.
- Policies and procedures – keep master copies organised and flag review dates.
- Health & safety admin – support with risk assessments, building checks and first aid supplies.
Occasional (as needed)
- Fundraising support – assist with funder reports, donor thank-yous and admin for community events.
- Safeguarding admin – support the Designated Safeguarding Lead with record-keeping and DBS renewals (admin only).
- Governance support – assist with trustee papers, annual returns and filings.
- Supplies and logistics – order office supplies, consumables and manage petty cash/card reconciliation.
- IT and systems – liaise with IT suppliers on logins, backups or new staff accounts.
- Insurance/licensing renewals – track renewal dates and ensure processes are followed.
ABOUT YOU
We don’t expect you to have experience in every area of this role — we know people pick up skills in different ways. What matters most is that you’re organised, reliable and keen to support the team.
Essential qualities
- Organised and detail-focused, able to keep systems and records tidy.
- Good communicator, confident in responding to emails, calls and enquiries in a professional and friendly way.
- Comfortable juggling different tasks and adapting to what’s needed week by week.
- IT literate, with good working knowledge of Microsoft Office (Word, Excel, Outlook).
- Able to work independently but also collaborate well as part of a small team.
- Motivated by making a difference for young people through the support you provide.
- Satisfactory Enhanced DBS check (we will arrange this before you start).
Desirable qualities
- Experience of charity administration, finance or HR processes.
- Familiarity with database/CRM systems or monitoring tools.
- Experience coordinating volunteers or supporting events.
- Knowledge of safeguarding, data protection or health and safety admin.
- Experience preparing simple reports or supporting fundraising admin.
We’re open to people from a wide range of backgrounds. This role could suit someone returning to work after a period away from paid employment, or someone looking to transfer into charity work from another sector.
Equal opportunities
TRAIN is committed to building a diverse and inclusive team. We actively encourage applications from people of all backgrounds, including those underrepresented in the youth work sector. We welcome diversity in age, ethnicity, faith, disability, sexual orientation, gender identity and lived experience.
Safer recruitment
TRAIN is committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to share this commitment. Recruitment to this post will include references and an enhanced DBS check.
TRAIN exists to improve the life opportunities of young people aged 10 to 18 in Didcot and Wallingford.
The client requests no contact from agencies or media sales.
We are hoping to welcome an approachable and knowledgeable Dementia Adviser to work alongside our external partners and current Dementia advisors in Mid-Cornwall.
This is a community based role, often requiring home visits and community engagement as well as home working. This is an amazing opportunity to have a rewarding career providing support and guidance to people with dementia and their carers. The role is part of a new Multi-agency contract, including Disability Cornwall, Memory Matters, Alzheimer’s society and Cornwall Foundation Trust, working alongside the Primary Care Dementia Practitioners, to provide support to individuals affected by Dementia county wide.
You will be:
- Offering a vital and compassionate advice service to support and guide those affected by dementia
- Provide community based, face to face services for an increased level of support for more complex cases.
- Managing referrals, assisting clients in assessing their information and support needs in a person-centred manner.
- Providing knowledgeable and trusted information regarding services and benefits available and, where appropriate, assist clients in accessing them.
- Signposting clients to a choice of suitable other sources of help, where appropriate.
- Developing a proactive approach in reaching people with dementia and carers who may not otherwise access our services.
There is no direct care element to the Dementia Adviser role, however we work passionately to provide advice, support and guidance to people affected by dementia. This role will support people who have received a Dementia Diagnosis and help provide the tools and knowledge to make informed decisions about their future post diagnostically.
About you
- A passion for supporting people to maintain their independence, improve their sense of well-being, and help them take more control of their lives
- A solid and compassionate understanding of the needs of people affected by dementia
- The ability to work inclusively with people affected by dementia, along with an understanding of the need for client confidentially
- Great communication skills, adapting your approach to ensure understanding at all levels
- Effective networking and influencing skills and the ability to manage your time effectively.
- Good IT skills and experience working with databases and virtual meeting software (e.g., MS Teams and Zoom)
- The ability to travel across Mid- Cornwall area independently when required
Interview dates will be the 8th and 9th October
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Barnet African Caribbean Association
Barnet African Caribbean Association is a small but long-standing registered charity dedicated to supporting older. Many of our members live with long-term health conditions such as the effects of stroke or dementia.
We run a weekly day centre on Tuesdays, where we bring people together to enjoy a hot meal, social activities and companionship. From exercise classes, arts and crafts, quizzes and games, to health visitor sessions, our programme is designed to promote wellbeing, reduce isolation and celebrate culture. We also provide advice, information and outreach support beyond the day centre.
Our mission is simple: to promote the wellbeing of our service users and help make later life fulfilling and enjoyable. Central to this is empowering older people to have a say in shaping the support they receive, setting priorities and making decisions that affect their lives.
Job Title: Housing Independent Gender Violence Advocate (Housing IGVA)
Location: The GAIA Centre (Lambeth, London)
Salary: £28,857.12 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full time, Permanent
Hours: 37.5 hours per week
The Housing Independent Gender Violence Advocate (IGVA) will be embedded within borough housing teams to facilitate the dual working that will ensure that survivors’ safety and housing needs are met. This includes:
· Close working relationships with Housing colleagues
· Provision of specialist knowledge relating to DA for Housing Officers and Homelessness Teams to draw on
· Specialist support for survivors at the moment of crisis
· Provision of advocacy; supporting survivors to access safe accommodation
· Ongoing support from the IGVA from wider DA service, including access to group clinical supervision, casework management meetings, reflective practice sessions, one-to-one supervision from service manager
The Housing IGVA will work closely with victims of gender-based violence from the point of crisis, to provide high quality independent advocacy and support to survivors of gender-based violence at the highest risk and their children. The role will be part of increasing the ability of partner agencies to recognise, reject and respond appropriately and safely to all forms of gender-based violence (including domestic violence, sexual, financial and emotional abuse, female genital mutilation, forced marriage and honour-based violence).
The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors. The job involves informing survivors of the full range of civil, criminal, housing and practical options that might increase their safety. The post holder will empower survivors by providing them with emotional, practical and personal welfare support especially around complex housing needs.
The job involves ensuring that women are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am October 2025
Interview Date: 13 October 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Company Description
Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose - we call these our '3Ps'.
We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity, and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.
Our Young People and Families (YPF) hub provides early intervention, targeted and specialist support services to those in crisis, leaving care, missing from home or with substance misuse or mental health problems. Our services support people no matter what their situation – and have demonstrated a high success rate.
County Lines Support and Rescue Service
County Lines Support Service: A specialist support service for under 25’s, and their families, who are criminally exploited through county lines in West Yorkshire, Greater Manchester , West Midlands, Merseyside, and London.
Rescue Service: A rescue service with out of hours capacity to facilitate the safe return home, at a critical teachable moment, of under 25’s from West Yorkshire, Greater Manchester, West Midlands, Merseyside, and London, where they are identified outside of their home police force area, in connection with county lines.
Job Description
The Specialist Women & Girls Case Worker role will undertake 1-2-1 work with young people under 25yrs old supported by Catch22’s County Lines Support and Rescue Service funded by the Home Office in one of the 5 delivery areas. This role focuses on supporting young women and girls exploited by county line activity.
County Lines Support and Rescue Service
County Lines Support Service: A specialist support service for under 25’s, and their families, who are criminally exploited through county lines in West Yorkshire, London, West Midlands, Merseyside, and Greater Manchester.
Rescue Service: A rescue service with out of hours capacity to facilitate the safe return home, at a critical teachable moment, of under 25’s from West Yorkshire, London, West Midlands, Merseyside, and Greater Manchester, where they are identified outside of their home police force area, in connection with county lines.
For the full job description click here
Qualifications
Experience of working with children, young people (18-25) and their families, identified as vulnerable or having complex needs, preferably in a community setting.
Experience of delivering impactful one to one interventions
Experience of inter-agency working, preferably with Children's and Family Services/Youth Justice Services/Youth Services.
Knowledge of issues around risk and vulnerability amongst young people.
Good ICT skills, with experience of using data recording and data collation systems.
Additional information
Salary: £27,000 - £29000 per annum
Hours of work: Full time, 37 hours per week
Contract: Permanent
Flexibility: Hybrid working arrangements available where service delivery allows
*Rescue Service requires designated staff to be on-call until 10pm (on a rota system).
*This role requires access to a car, and a full manual driving licence.
*This post will involve travel across the regional area, and occasional evening and weekend working.
See the benefits of working for Catch22 here.
Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.
If you are applying for this role and are care experienced/care leaver, Catch22 offers a mentor to assist with the application process. Please follow the application link for more information if you would like to find out more about this support. This information will not be passed to the team recruiting for this position. For more information about the Propel Programme and a guide for candidates who wish to join the programme, please see here. You can also watch an animation on the programme here.
Missing Links?
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The client requests no contact from agencies or media sales.
Job Title: Advocate
Service: Coram Voice Manchester
Contract Type: Part Time – permanent
Hours: 21 hours per week
Salary: £14,415 (£24,026 FTE)
Our advocates will have relevant experience with children and young people, and may hold a suitable Advocacy Qualification. For the right candidate, we may also be able to offer this post as a Trainee position, and offer support to gain qualifications. The salary offered will reflect the candidate’s experience and skills
Location: Home based with travel across Manchester.
About Coram:
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About Coram Voice:
Coram Voice exists to enable and equip children and young people to hold the system to account, to challenge and support it to do its job properly and to uphold the rights of children and young people to actively participate in shaping their own lives.
Coram Voice strives for a society which recognises, and willingly accepts, its responsibilities to children and young people, where the inequalities and discrimination they currently face have been eradicated. Where those children and young people are fully engaged in all decisions that are made about their lives. Where the views, needs and feelings that they express are at the core of those decisions.
Coram Voice is a national independent children’s charity established in 1975 and has grown to become one of the leading organisations for children and young people in the UK.
Coram Voice is a leading children’s rights organisation. We champion the rights of children. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state.
Our Advocacy services we provide advocacy direct to children and young people in care, in need, in custody and to care leavers and children and young people with mental health needs. Advocates around the country support children and young people to get their voice heard in decisions about their lives. This may be through the telephone helpline or through an advocate working directly with a child, for instance, to support them at a review meeting or to help them make a complaint about their care. Coram Voice provides visiting advocacy services to most of the secure units nationally, to Secure Training Centres, Juvenile Young Offender Institutions, psychiatric hospitals, residential special schools and children’s homes.
About the Role
You will work directly with care experienced children and young people and those on Child Protection Plans providing them with advocacy support in the community and in a variety of settings.
You will empower and support them to ensure their voices are heard within decision–making processes that effect their lives.
You will be a capable ambassador for Coram Voice with the ability to engage effectively with professionals, carers, other stakeholders and most importantly children and young people.
If you have the necessary experience and skills and a commitment to promoting the rights of young people, we would like to hear from you.
What you will receive
We wish to reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. Coram Voice benefits package includes a competitive salary, a matched pension scheme up to 5% of salary, generous leave entitlements of up to 25 days’ annual leave plus an additional 3 days paid leave between Christmas and New Year. A supportive work environment fostering a good work/home life balance and a suite of family friendly policies, which promote employee wellbeing.
You will get a genuine opportunity to make a difference every day.
Recruitment process
Shortlisting will be undertaken by our Children’s Rights Managers. Successful candidates will then be invited for interview. The interview process comprises of a written exercise and a panel interview. Successful candidates will have a further one to one interview in accordance within Warner recommendations. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process.
Returning your application:
- We cannot accept general CVs.
- When completing your application form, you need to address each point of the person specification and demonstrate how you meet it.
- Applications must be fully completed.
- If you are a current Coram Voice employee you may submit a supporting statement only addressing the person specification requirements for the post.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: 6th October 2025 at 9am
Interview date: TBC
General consideration for applications:
- DBS checks: all posts are subject to an enhanced Disclosure and Barring check.
- Training: All successful candidates are required to complete our compulsory training programme which includes training in Advocacy (Being a Voice) Safeguarding and Diversity
- Conflict of interest: the independence of the service is important to Coram Voice. Prospective applicants need to raise any other potential conflicts of interest when initially contacting Coram Voice about this post.
Coram Voice is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Manager - Bracknell
Location: On site at The Courthouse, Broadway, Bracknell, RG12 1AE
Hours: 36 hours per week, Monday to Friday
Salary: £31K (FTE)
Contract: Fixed term until 31st March 2026
Be the Difference: Service Manager – Bracknell
At Kids, we believe that every child deserves the opportunity to play, learn, grow, and thrive—no matter their abilities, background, or circumstances. For more than 50 years, we’ve stood alongside disabled children, young people, and their families, working with them to break down barriers, create opportunities, and open doors to brighter futures.
Our services are more than just activities; they are safe, welcoming spaces where children and young people can explore who they are, build friendships, discover independence, and have fun. Families tell us that our work doesn’t just support their child—it strengthens their resilience, gives them hope, and makes life that little bit easier.
Now, we are looking for a dedicated and passionate Service Manager to join our team. This is a chance to play a central role in shaping the future of our services ensuring that every child and young person with SEND has the chance to live life to the fullest.
This is more than a management role. It’s a chance to lead with purpose, champion inclusion, and create environments where children and young people can thrive.
What you’ll do
As a Service Manager, you’ll be at the heart of our play and short break services. These include after-school clubs, weekend activities, and holiday programmes—services that not only give children a safe and joyful place to be themselves but also provide essential respite for families.
You’ll be responsible for making sure these services don’t just run smoothly but truly flourish and grow. That means:
- Leading, inspiring, and supporting a team of dedicated colleagues and volunteers—building a culture of care, respect, and ambition.
- Developing strong partnerships with local authorities, schools, healthcare professionals, and community organisations, ensuring Kids remains a trusted, collaborative voice in the region.
- Maintaining the highest standards of safeguarding, quality, and inclusion—ensuring our services meet regulatory requirements and exceed expectations.
- Listening to and amplifying the voices of children, young people, and families—shaping services around what really matters to them.
- Driving innovation and growth, spotting new opportunities for funding, development, and partnership, helping Kids remain at the forefront of SEND services.
Your role will be a balance of strategic leadership and practical delivery. You’ll have the chance to set direction and innovate, while also rolling up your sleeves to make sure services on the ground are exceptional.
What you'll bring
We’re looking for someone with both professional expertise and personal passion—a leader who can combine big-picture thinking with the ability to nurture and guide a team day-to-day.
You’ll bring:
- Experience of managing and developing services, ideally within children’s services, social care, education, or a related field.
- A proven ability to lead and motivate teams, bringing out the best in people and creating a supportive culture.
- A solid understanding of safeguarding, Ofsted requirements, and the challenges and opportunities facing disabled children and young people.
- Strong organisational and financial management skills, with the confidence to oversee budgets and resources effectively.
- A relevant Level 5 qualification in Children and Young People / Health and Social Care (or equivalent).
Experience of working directly with disabled children and young people is an advantage, but what matters most is that you share our values: inclusion, respect, collaboration, and a deep commitment to making a difference.
Why Join Kids?
We’re more than just a workplace—we’re a community. We care about your wellbeing, growth, and work-life balance. Here’s what we offer:
The Good Stuff/Benefits
- Join a company that truly cares about your wellbeing
- Enjoy an enviable annual leave package, starting at a generous 25 days and growing each year up to 30 days.
- Option to buy an additional 5 days holiday.
- Enjoy your entitlement to Bank Holidays.
- We've got your back with Maternity and Paternity Pay.
- Rest easy knowing you're covered with our Death in Service plan.
- Invest in your pension plan with the option to top it up knowing that Kids is also contributing 3%.
- Achieve work-life harmony with flexible hours tailored to your needs.
- Unlock exclusive discounts by taking up membership of a perks discount site
- Spread the word and reap the rewards with our enticing "Recommend a Friend" scheme.
- Access confidential support and expert guidance 24/7 through our Employee Assistance Programme, helping you navigate both personal and professional challenges.
- Take care of yourself with Company Sick Pay which you are entitled to from your first day.
- 5 days of paid family/carers leave.
- Salary sacrifice schemes available
- Develop your mentoring skills by either being a mentor or signing up for our mentoring programme.
- Expand your horizons with Kids’ online learning platforms, offering a wealth of professional courses for your personal and career development.
- Apprenticeship programmes available for employees
- Benefit from a colleague engagement programme enabling your voice to be heard.
- Lean on us during difficult times with Bereavement Leave.
Ready to make an impact?
This is your chance to use your skills, passion, and leadership to transform lives. As a Service Manager at Kids, you’ll have the privilege of seeing children and young people with SEND smile, grow in confidence, and achieve things their families never thought possible.
If you’re ready to lead with heart, purpose, and vision, we would love to hear from you.
Please note that we may close the vacancy early if we receive a high volume of applications
The client requests no contact from agencies or media sales.
Job description:
Halton Haven Hospice provides Specialist Palliative and End of Life Care to the people of Halton and surrounding areas who are living with a life limiting illness. We reach a population of approximately 129,000 people and provide all of our services for free. We provide holistic care for our patients, and their loved ones, taking care of their physical and emotional needs so that they can focus on creating cherished memories for as long as possible.
We are a registered charity working in partnership with the NHS and although we receive some funding, our wonderful community who support and raise much needed funds enabling us to continue our vital work.
By joining the team at Halton Haven, you will be greeted with a warm welcome from day one and will receive an inclusive induction programme to support you through your early days. Each role at the Haven makes a real difference to our patients and their loved ones and we are committed to ensuring all our staff feel supported and valued in their roles.
If you are interested in joining our team HHH please visit our website: Please complete an application form
Offers of employment will be conditional and subject to pre-employment checks as deemed appropriate including identity, DBS, qualification, right-to-work, reference checks etc.
Key Tasks
Quality Assurance
· Management of various stakeholder compliance schedules, which have been set up to facilitate timely reporting of required assurance data (including quarterly safeguarding report and bi-annual safeguarding audit).
· Responsible for collating data and writing reports required to for monthly, quarterly and annual quality reporting. This involves liaising with key personnel across several departments to ensure the data is received in good time in order to produce and publish reports to set schedules.
· Responsible for ensuring that various Hospice departments produce and share their required reports for appropriate sharing with stakeholders ahead of attendance at meetings as required.
· Support the Hospice Executive Management Team to respond to information requests in a timely manner and within regulatory bodies timescales.
· Managing audit processes throughout the Hospice to a schedule set at the beginning of each year
· Managing Policy Reviews to a set schedule, ensuring that each Hospice Department reviews existing policies or produces new policies as required.
· Attendance at appropriate meetings such as internal Clinical Governance/Patient Safety Meetings and Contract, Quality and Performance Group Meetings with M&C ICB
· Maintenance of the Hospice Risk Register.
· Assist the incident reporting processes, supporting the investigation of incidents as required.
· Ensuring appropriate incident reporting to external stakeholders in a robust and timely manner.
· Liaise with external colleagues as required to feed into locality data collection, such as Hospice Collaborative and Hospice UK requirements.
· Managing patient and carer feedback processes, including working with the Hospice Patient and Carer Representative.
· Managing the Hospice Clinical Governance/Patient Safety Meeting. Setting up a meeting schedule, setting an agenda for the meeting. Ensuring minutes of the meeting are produced. Preparing a Quality Assurance Report for the meeting for discussion at the meeting.
· Supplying reports as requested for the Hospice Board of Trustee meetings.
· Managing the production of the Hospice annual Quality Account, ensuring that it is produced on time for presentation to stakeholders and then having the final version ready for publication at the end of June.
· Assisting the Controlled Drug Accountable Officer with appropriate reporting.
· Assisting the Registered Manager with appropriate notifications to the Care Quality Commission.
· Managing the collation, processing and maintenance of up-to-date patient data appropriate to facilitate external and internal reporting
Ensuring that the Hospice is familiar with the latest requirements from CQC in terms of evidencing Quality Statements and inspection processes. Assessing how the Hospice meets the Quality Statements and having the assessment of evidence of compliance available. Also ensuring that any gaps in evidence have action plans.
Actively Interviewing
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Purpose
The Case Manager will strive to make contact and work on a one-to-one basis with perpetrators whose victims have been identified as high risk at MARAC to pro- actively secure engagement, influence attitudinal and behavioural change and link to complementary services. To do this, the Case Manager will work with existing agencies in each pilot site to design a co-ordinated, strategic individual intervention plan to address identified needs and risks and promote understanding of the impact of abusive behaviours. Throughout the intervention the Case Manager will work closely with the IDVA service to review risk, develop safety plans and improve outcomes for all parties involved.
The Case Manager will be responsible over the long term for delivering outcomes, to achieve behaviour change with each service user.
Responsibilities
Interagency work
- Work to embed the Case Manager role into multi-agency responses to domestic abuse in the area.
- Effective understanding and implementation of institutional advocacy by pro- socially challenging partner agencies, acknowledging best practice and striving for change to benefit the individual, the service and the sector.
- Support other professionals in responding to service users in a way that is coterminous with the aims and ethos of the Drive Project.
- Working closely with other professionals to ensure that risk management and safeguarding duties are effectively met.
- Develop and maintain effective partnership working with statutory, private and voluntary agencies to address the issue of domestic abuse.
- Represent the service at operational multi-agency meetings, feeding back initiatives and outcomes to the team and contributing to the evaluation of the quality of activities these services offer.
- Provide a single point of proactive and regular contact for a range of professionals involved in the case of the service user.
- Be flexible and willing to work in all types of environments.
Case management
- Comply with child protection and information sharing policies, ensuring that service users and colleagues understand and comply with the service’s safeguarding framework.
- Manage a case load focusing on high risk perpetrators of domestic abuse to provide an assertive, medium to long term service, based on thorough assessment and individual support planning that adopts the principles of both ‘Support (change) or/and Disrupt (continued offending) concept.
- Contribute to regular service reviews which include monitoring data, evaluations, intake and output policy, and practice and workload reviews for the whole service.
- Attend monthly case management meeting with the Service Manager.
- Attend clinical supervision.
- Take appropriate steps to protect where there is an imminent risk to another person.
Recording and administration
- Ensure that case files and records are accurate and complete; and are kept and in compliance with Data Protection Act requirements.
- To enter all the required information into the Drive project electronic case management system to enable tracking of service user change, multi-agency working and risk management.
- Weekly maintenance and accurate and secure audit trail of all relevant communication.
- Comply with the data protection and information sharing protocols that Drive has agreed to.
Direct work with service users
- Maintain a proactive response to service users, continuously providing positive options for behaviour change throughout the service users time in the Drive project.
- Use combination of motivational work, relationship building and a broad range of therapeutic skills to engage service users to address their abusive behaviour.
- Motivate and support service users to address the broad range of needs that may contribute to the risk that they pose to others or act as barrier for them in addressing that risk. e.g. housing, substance use etc.
- To ensure that service users understand that the community and Drive project will ensure that they are accountable for continued use of abuse and abusive behaviour towards others.
- Ensure that there is a consistent delivery of services to the identified perpetrators of domestic abuse, including comprehensive risk assessment, support planning, referrals to other agencies and MARACs.
- Develop strategies that will disrupt the continued risk posed by service users
- Undertake assessment of risk, needs and attitudes to inform the individual service user’s intervention plan.
- Ensure that risk assessment and risk management procedures are followed at all times.
- Respect and value the diversity of the community in which the service works in, providing a service that recognises the diverse needs of service users and their families.
- Work closely with the IDVAs’ supporting the partners, ex-partners and new partners, and family members of service users in management risk and developing intervention plans, as set out in the Drive Manual.
- The welfare and safety of children and young people is paramount, considered in every aspect of your work, addressing parenting needs where appropriate and taking action to safeguard children.
General
- Remain up-to-date and compliant with all relevant legislation connected to your work, including organisational procedures, policies and professional codes of conduct and practice guidance, in order to uphold standards of best practice.
- Represent the service at local events; deliver training and presentations as required.
- Feed into the learning process via the Service to improve services to perpetrators of domestic abuse ensuring that the experiences of service users and other agencies inform this process.
- Be confident to evidence reflective practice in all aspects of work sharing learning.
- Be committed to reviewing individual and team practice and undertake regular training.
- Act with integrity and respect when interacting with service users, employees, agencies and individuals.
- Competent in defensible decision making, recording and being held accountable.
- Show initiative in tackling issues within the service and in relation to other agencies.
- Act as a champion for the implementation of the pilot programme in your area.
- Hold a full driving license, have access to a car and be able to travel across the pilot area as required.
- Partake in evening and weekend work as required.
Person Specification
Experience: Essential
- Direct work with vulnerable service users.
- Working within a public protection/ safeguarding multi-agency setting .e.g. Child protection, vulnerable adults, MARAC, MAPPA.
- In managing safeguarding issues and procedures.
- Writing and presenting information formally and informally, to a range of audiences.
- Working within legislative frameworks and using this application to develop, influence and encourage partnership working.
- Working within conflict management continuum.
- Evidence of keeping reliable and timely reporting and meeting deadlines.
Experience: Desirable
- Work with victims and or perpetrators of domestic abuse.
- Work with service users with complex needs and/or challenging behaviour.
- Working with service users with diagnosed mental health issues.
- Working with service users with substance misuse.
- Work with young people aged 16-25 years.
- Of using pro-social modelling and motivational interviewing in practice.
Knowledge and Understanding:
- Have an excellent understanding of domestic abuse, including the impact on victims and their children, and the legal and practical remedies available.
- An understanding of public protection arrangements, the provision of policing, child protection, health and social care, housing support and of multi-agency/partnership working.
- Have a good knowledge of effective ways of working/engaging with perpetrators of domestic abuse.
- Have a thorough understanding of IDVA work including risk assessment, risk management and comprehensive safety planning.
- Have theoretical and procedural knowledge of other services involved in the response to domestic abuse.
- Understand multi-agency partnerships in relation to domestic abuse.
- An understanding of the MARAC process at an operational level.
- Understanding of the child protection system.
Skills:
- Ability and willingness to work independently and as part of a team.
- Good relationship management with regard to multi-agency work that incorporates sensitivity, responsiveness and attention to the promotion of congruent and effective partnership working.
- IT skills, including use of Microsoft Office.
- Hold a relevant degree, a vocational qualification or equivalent experience.
- Support and guide your service users, and have excellent advisory, negotiation & persuasive skills.
- Empathy
- Have excellent conflict and crisis management skills and the ability to deal with stressful and difficult situations.
- Have excellent interpersonal skills.
- Ability to lead and facilitate discussions to achieve a positive outcome
- Excellent networking skills and the ability to develop strong working relationships with other agencies.
- Reflection and self-awareness.
Attributes:
- Have confidence in their own ability to make decisions.
- An ability to work collaboratively as part of a team; whilst also having the initiative to work independently as necessary.
- Excellent communication skills (both written and oral).
- Belief in perpetrator behaviour change.
- A comprehensive understanding of risk.
- Range of experience in domestic abuse sector.
- Capacity to manage raw emotions including conflict, challenge and trauma.
- Proactive and self-motivated.
To apply, please submit your cv and a cover letter outlining the experience and skills you bring to the Drive Case Manager role and explaining why you are interested in this position.