Quality And Effectiveness Manager Jobs in London
We have ambitious goals here at the Royal College of Radiologists (RCR) and are looking for an experienced and strategic Head of IT to join us. The RCR is a charity with a focus on supporting doctors who deliver medical imaging and cancer services and we require a passionate and dynamic IT professional to helps us continue making a difference.
As Head of IT, you will lead the strategic planning for the function, playing a pivotal role in shaping the technological landscape of the RCR, leading on all technology related matters across the RCR with the responsibility for ensuring our IT offer remains current, efficient and effective to support our mission and strategic objectives. You will also lead and motivate our reputable high-performing IT team ensuring excellent IT service support to the organisation is a constant.
If you are an outward facing IT professional who is user and business focused wanting to contribute to our meaningful mission and can help deliver our ambitious strategy, we welcome your application.
What you will do:
- Lead the strategic development of the IT function.
- Provide leadership to the IT team, galvanising them around the goals.
- Develop an in-depth understanding of our internal IT and systems infrastructure to advise on business needs.
- Lead and develop the RCR’s programme and change boards to maintain effective oversight of changes to IT applications and digital services.
- Ensure the IT team delivers excellent customer service.
- Create and maintain effective IT Business Continuity (BC) and Disaster Recovery (DR) plans that ensure the RCR can respond to challenges.
- Develop, agree and manage the IT revenue and capital expenditure budgets.
What you will need:
- A strong understanding of enterprise technology solutions in a digital world.
- Skilled leader and staff manager, able to lead, motivate and develop a team.
- Experience of setting, agreeing and implementing a strategic plan.
- Effective interpersonal skills, with the ability to negotiate and influence.
- Strong analytical and evaluative skills.
- Ability to plan and prioritise a substantial programme of work.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
If you are an outward facing IT and programme management professional who puts the users and business needs first we encourage you to find out more about the position, the RCR and instructions on how to apply in the Head of IT candidate pack.
Citizens UK
Citizens UK is a people power alliance of diverse local communities working together for the common good. Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change.
This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £2 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parents and Communities Together (PACT), Sponsor Refugees, and Refugees for Justice, that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of over 14,000 accredited Living Wage Employers across the UK.
South London Citizens
South London Citizens is a thriving chapter with a growing team of ~18 organisers and project staff. We are building the power of communities in South London through borough alliances (in Greenwich, Lewisham, Southwark, Lambeth, Wandsworth, Merton, Croydon) and the wider region by developing community leadership and supporting people to take action on what matters most to them. Over the past three years, we have worked in partnership with mental health trusts to deliver a pioneering organising project, South London Listens (SLL), to prevent mental ill-health, and more recently with wider South London NHS leaders to take action on a range of issues (from low wages to housing conditions) that impact our communities’ health.
Purpose
We are looking for two Associate Organisers to join our thriving and dynamic team in South London building the power of local communities. These roles will support local organising, and have a specific focus on health and living wage organising.
In this exciting and innovative role, you will work with community organisations, including faith institutions, schools, universities, and community groups. Your primary responsibility will be to
1. build ‘Be Well’ teams to support the wellbeing of their communities, as part of the South London Listens partnership;
2. find and develop new community leaders within their organisations; and
3. take action to tackle the social determinants of health inequality (e.g. lack of migration status, racism, housing conditions, low wages and precarious work).
One or both of the roles will also include specific organising with low paid workers to lead the fight for a real living wage and living hours.
With your passion, energy, and commitment to democracy, you will support communities to build the power they need to win justice and make a real and lasting impact. Join us in the fight for a healthier and more equitable future for South London.
A central focus of an Associate Organiser is their own development: learning the craft of Community Organising under the guidance of an experienced Community Organiser. An Associate Organiser is working towards becoming a competent practitioner of the craft of broad-based community organising methodology, and focuses on the building of relational power, the recruitment and retention of dues-paying institutions, the development of leaders, the strengthening of member institutions, leader-led public actions, and the winning of systemic change. Your learning and development will be paramount in the first few months as the responsibilities given to your experience and skills develop.
We encourage you to apply even if you don’t feel like you fit all the criteria. We are particularly interested in people who are angry at issues of injustice, who have demonstrated taking action on that in some way, who can communicate effectively, who can build relationships of trust with a diverse range of people, and who believe in the capacity of ordinary people to make extraordinary change! We are less interested in whether you understand every word in the responsibility list below or whether you have worked as a professional organiser before. You are also encouraged to reach out if you have any questions about whether you might be suitable for the role.
Main Responsibilities
Working as an Associate Organiser in South London for Citizens UK your main responsibilities will be to:
Grow and deliver on the priorities of South London Listens and our broader Health organising
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Build and support new Be Well Hubs in a range of institutions in your allocated boroughs. Including identifying new institutions, delivering training, and supporting them once they are established.
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Work with other organisers to deliver on the priorities identified by communities that are part of the South London Listens project
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Ensure reporting and capturing of stories of the South London Listens project are captured and shared to celebrate and grow the project.
At least one of the roles includes supporting our organising efforts for more just work and wages
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Identify and develop worker leaders
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Take action with South London Citizens leaders to increase the number of living wage and living hours employers in London
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Develop and deliver community organising training for worker leaders
Build relational power to further the goals of CUK
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Actively participate in the development of a comprehensive power analysis appropriate to the desired sphere of influence for each project/assignment
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Establish working relationships with identified leaders and demonstrate ability to move them into action, including as part of the wider alliance; taking the initiative to establish new relationships as required
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Conduct one-to-ones to develop relationships with leaders and understand their concerns.
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Tell a wide range of Community Organising stories effectively to influence others and achieve CUK’s goals
Identify and develop relational leaders prepared to act with others for the common good
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Identify and discern actual and potential leaders with the passion and ability to drive change in their borough alliance and through South London Listens.
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Proactively create opportunities for leaders to develop, in particular tertiary or new leaders; nominate for training on the core taster curriculum and Be Well Hubs training.
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Successfully deliver workshops in local institutions, South London Citizens community organising introductions and Be Well training.
Strengthen institutions and develop Broad Based Organisations
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Ensure good understanding of the basic interests and traditions of typical member institutions
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Organise a small cluster of up to 5 standard member institutions or 1 strategic partner to work together for the achievement of common goals
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Support pre-existing core teams and create/develop new core teams to provide leadership at local level and in South London Listens
Support leaders through the Cycle of Action in order to create change
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Support member institutions and Be Well Hubs in running listening campaigns
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Organise neighbourhood actions; demonstrating increasing independence in working without the need for close supervision
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Take the lead in supporting groups of leaders through the cycle of action on neighbourhood issues; aiming to achieve neighbourhood and health wins
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Evaluate the effectiveness of actions; demonstrating ability to incorporate lessons learned into future actions
Contribute to CUK’s financial viability through effective fundraising & financial management
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Contribute to fundraising to the value of at least £20,000 per annum through one or some of the following:
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WWritinge regular updates on the work to be shared with the funders and maintain a healthy relationship with them
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Recruit new dues paying institutions; work together with a more senior Organiser to negotiate annual membership fees and letters of understanding
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Liaise with the Finance & Operations team to update the membership database and ensure timely invoicing and fee collection
Contribute to effective teamwork and live out our ‘Inclusion’ value
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Be proactive concerning personal professional development and wellbeing: i.e. by reading widely, developing a healthy work-life balance and demonstrating ability to reflect on own organising craft & improve on self-identified weaknesses
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Demonstrate ability to work effectively with colleagues and participate in a team
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Produce all required reports and follow CUK’s procedures on time and to the required standards
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Contribute towards an inclusive environment for all colleagues and community leaders, so that our spaces are a place where all are able to participate
Participate in the development of the craft of Community Organising and play a role in the Guild of COs
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Schedule an average of at least three 1-2-1 relational meetings into your daily schedule as a core part of your professional practice
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Commit 10 working days per annum (pro rata) to the preparation, delivery, and evaluation of Citizens UK National Community Leadership Training or other local or regional trainings or other activities organised by the Learning and Innovation team.
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Participate in a Guild Team and help it develop as a Community of Practice that enables Organisers across the UK to develop their skills and experience.
Personal Specification
(D) Desirable, (E) Essential
EXPERIENCE
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Previous campaign experience (D)
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Evidence of having acted in a leadership role with peers or in local community activities (e.g. within a faith institution or clubs/societies) (E)
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Experience of project management; evidence of having delivered work on time and to standard (E)
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Able to demonstrate previous experience of ‘learning by doing’ in a work or project environment; evidence of being open to feedback and comfortably coachable (E)
KEY SKILLS AND KNOWLEDGE
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Ability to speak additional languages, especially Spanish for one of the roles (D)
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Excellent interpersonal awareness – ability to listen well and appreciate a viewpoint or opinion that is different from one’s own (E)
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Excellent concern for impact – ability to adapt own behaviour to address the needs or concerns of someone else (E)
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Good communication skills – able to speak with conviction and passion; and to make a logical argument (E)
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PERSONAL QUALITIES & VALUES
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A self-starter with ability to take initiative and work independently (E)
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A passion for justice (E)
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A positive enthusiasm for working with faith congregations, trade unions, schools, and other community organisations (E)
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An interest in and experience of politics and public life (E)
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Able to work in a team (E)
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Willingness to work within accountable relationships (E)
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Self-motivated and adaptable (E
The successful applicant will be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle.
Interviews are planned to take place on Wednesday, 12th June (subject to change).
Please note this is a 12-month fix term contract with a possibility to extend, funding permitting.
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
Main Areas of Responsibility
Your responsibilities will include:
- Ensuring that financial transactions are administered in the most efficient and effective way, with effective controls and processes in line with internal and external governance
- Monthly accounts preparation
- Ensuring that purchasing administration from point of order through to payment is administered in line with agreed Service Levels
- Ensuring all income is administered effectively in line with agreed Service Levels
- Ensuring accurate financial records are maintained with effective and timely reconciliations across General Ledgers, sub-ledgers, bank and inter-company accounts
- Ensuring payroll payments are made in line with Service Levels and that effective controls/reconciliations are maintained
- Ensuring a high level of data quality is maintained to ensure maximum effectiveness of end-to-end processing
- Driving efficiencies and effectiveness of the team, processes, data, and systems to enable improvements in the timeliness of robust financial information
- Developing and leading an efficient and motivated team to delivery of accurate and value adding financial information
- Maintaining effective communication with key stakeholders developing strong and positive relationships
What We are Looking For
We would like to hear from you if you have:
- Proven experience of the provision of monthly accounts in an effective and timely manner
- Experience of running and driving improvements within an Operational Finance Function, specifically delivery of effective Accounts Payable and Accounts Receivable disciplines
- Track record of managing and developing high-performing finance teams
- Experience of Oracle Fusion or similar complex financial systems
- Strong ownership and accountability along with a positive can-do attitude
- Ability to assess performance from a strategic/holistic view, drawing out key areas for improvement and resolution
- Strong data analysis and problem-solving skills
- Ability to lead, prioritise and set clear direction of teams
- Strong people management skills
- Strong communication and engagement skills
For a full job description and person specification, please download the Job Pack.
Applying for this Position
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK Sutton are looking to hire an experienced manager who has a background or interest in community delivered health services.
At our independent charity based in London Borough of Sutton, the Head of Health Services will lead on and develop Age UK Sutton's community health commissions including; our Hospital Discharge service which provides practical support to older people in the first days and weeks after discharge from a hospital admittance; Dementia Peer and Practical support service, delivering information, advice, peer support and some practical support to those living with or affected by Dementia; and the innovative Older Person's Mental Health Peer Support service operating in partnership with Sutton's Community Mental Health services and South West London Mental Health Services.
The Head of Health Services will have delivery objectives to achieve with their operational team, with current direct line management of 9 staff over 3 services and have strategic development opportunities to deliver excellent services to the older population in London Borough of Sutton.
The Head of Health Services will be an integral part of Age UK Sutton's Leadership team, with overarching responsibility for keeping our vision to make Sutton an Age Friendly place to live, at the centre of all what we do.
For more information of the operational duties and responsibilities of the role along with the person specification, please download the full Job Pack below.
We welcome informal discussions about the role and are happy to answer any questions you may have before applying, but will not impact decision making for selection of the candidate.
Please note that CVs not accompanied by a covering letter will not be considered.
This role is being advertised on a rolling basis, meaning that if we find a suitable candidate before the final closing date, we may close this advertisement early. We will review applications as they are received and will invite suitable candidates to interview – you will be contacted to gather your availability should this apply.
We strive to make our recruitment process fully accessible to all applications and anyone who may require additional support or reasonable adjustments – see more here. If you would like to discuss anything with us, including the opportunity for extra time to apply to this role, please contact us. This will not adversely affect your chances of being shortlisted or invited to interview.
Final closing date for applications: Sunday 12th May 2024
We recognise that everyone is unique and may have particular needs during the recruitment process. Therefore if there is anything you would like to discuss in relation to that process, please contact us.
We welcome applications from all sections of the community and especially from under-represented groups.
We strive to make our recruitment process fully accessible to all applicants, including those with a disability, long term condition or anyone who may otherwise require additional support or reasonable adjustments.
An applicant’s disclosure of their disability will not disqualify nor adversely affect the candidate’s chances of being short listed or offered the post.
The client requests no contact from agencies or media sales.
Location: Flexible – London (Bethnal Green) / Hybrid / Fully Remote
About the role
This role will contribute to the achievement of the “Forest for the Future” and CAR programmes objectives by monitoring project implementation against objectives, providing comprehensive support to the L&L team, and directly supporting partner NGOs involved in the projects.
This is an exciting opportunity to join an organisation working at the forefront of the fight against tropical deforestation, climate change and social injustice.
Person specifications
The ideal candidate will possess knowledge of and/or interest in forest governance and human rights, particularly in Central Africa. They should have experience and/or interest in providing project management support within a charitable organisation or in an international development context, as well as collaborating with local NGOs in developing countries. Additionally, they should have experience and/or interest in managing development project budgets, monitoring expenditure and processing payments.
Basic understanding of Monitoring, Evaluation, and Learning (MEL), project work plans, and logical frameworks is necessary, along with proficiency in producing high-quality financial and narrative reports.
The candidate must demonstrate the capability to manage projects in accordance with the requirements of institutional donors and contribute to strategic project development, including project design and the creation of funding proposals.
Furthermore, the successful applicant must be fluent in both written and spoken English and French.
They should also be willing to undertake travel for up to 16 weeks per year, including visits to remote forest areas.
We encourage all interested candidates to apply, even if they believe they may not fully meet all the requirements. Applicants are encouraged to elaborate on their suitability for the role in their cover letter.
The client requests no contact from agencies or media sales.
Deputy Director
· Time commitment: Full time role (80 or 90 % could be considered for the right candidate)
· Location: UK based, with frequent travel to Geneva. Other locations would be considered for the right candidate
· Reports to: Executive Director
· Direct Reports: 4 – 5 direct reports responsible for leading on key aspects of the Alliance’s work.
· Grade: F
· Salary: Between 79’346 GBP and 90’682 GBP (commensurate with qualifications and experience)
1. Background and Purpose
The Deputy Director works in close partnership with the Executive Director (ED) to enhance the work of the small, dynamic secretariat team to create more momentum across its network. This new role will be instrumental in delivering on the strategic objectives and securing sustainable funding through its continued evolution. The person will be responsible for connecting the various programmatic areas of work quality assurance and impact, capacity support and its new country level work. They will guide planning processes to be able to track and analyse our impact. They will leverage the knowledge of the team to seek new opportunities for ensuring the Alliance delivers on its mission. They will be instrumental in developing and implementing long-term plans and processes that can bring new levels of success for the organisation.
2. Main Duties and Responsibilities
Guide and facilitate the team’s delivery of the CHS Alliance strategy:
· Work with the ED on delivering the strategy to position CHS Alliance as a network driving system change for greater accountability to people in crisis, creating relationships within teams and externally to influence change across the global humanitarian sector.
· Develop processes to support the team track progress on how we are meeting our objectives so they can be clearly communicated and analysed to continue to deliver on the ambitions of the Alliance’s strategy.
· Facilitate a strong culture of organisational collaboration to achieve goals and objectives; developing a framework that support the team’s cohesion in delivering the goals of the organisation to create greater impact.
· Provide oversight of the funding needs and priorities and support strong proposal development and compliance with donor funding and guide decisions on how to allocate and manage resources.
· Work closely with the ED, to establish and execute a fundraising plan to achieve the strategy and workplan of the CHS Alliance, including donor intelligence.
· Provide support to ensure staff can complete their responsibilities to their highest potential.
· Initiate programmes and activities that are resourced and effective and efficient as possible.
External partnerships & donor engagement:
· Stay abreast of emerging trends in the volatile context of humanitarian action and provide strategic thought leadership on the dynamic and shifting priorities and what it means for the Alliance network.
· Work closely with the ED to create a strong donor advocacy and engagement plan that goes beyond fundraising to work with donors as drivers of accountability.
· In coordination with the rest of the Alliance team, engage with external stakeholders to build and maintain relationships contributing to the CHS Alliance strategic objectives.
· Work closely across the teams to keep abreast of the Alliance members’ needs to meet the CHS commitments.
· Actively seek opportunities for partnerships to advance the CHS Alliance Strategic Plan (e.g. with members, academia, coordination bodies like the IASC, or other key stakeholders).
· Promote the CHS and the work of the CHS Alliance through relevant social media channels or platforms, through conference presentations and through workshops or other events.
· Represent CHS Alliance and its positions at meetings, speaking engagements or through opinion pieces. Assist the CHS Alliance to influence policy in the sector.
· Act as the public face of the CHS Alliance, along with the ED, to promote its mission and purpose.
3. Profile
· A passion for creating system change in the sector. A thirst to understand and seek opportunities to drive forward greater accountability, as well as a pragmatic understanding of the challenges facing the sector.
· Someone who shows a commitment to CHS Alliance mission and values, evidenced by exhibiting a high level of personal and professional integrity, humility and humanity, and through experience with non-profit organisation with a global membership reach, and a good knowledge of quality and accountability in the aid sector.
· A natural relationship builder and team player, who enjoys and has proven ability to work collaboratively with others inside and outside the organization. An ability to see synergies and bring people together.
· Someone who thrives with changing situations but can also execute swift decisions when needed. Demonstrated resourcefulness in setting priorities and solving complex operational problems
· Strong leadership capability with demonstrated experience in managing, inspiring and empowering teams in changing environments, thanks to progressively responsible senior management roles. A strong track record of facilitation skills to support cross team collaboration, ideally with knowledge or experience in self managing teams / team approach.
· Someone trustworthy in managing sensitive situations and information, discrete, professional, and with excellent judgement.
· A good communicator with professional command of English, French a strong asset, and other working languages appreciated.
4. Experience and Qualifications:
- Extensive senior management experience in a dynamic, responsive environment
- Demonstrated organisational development experience, supporting a team and supporting others
- Extensive experience in the humanitarian sector, ideally at operational level
- Experience managing cross-functional teams to develop and implement systems and processes to increase collaborative effectiveness and efficiency
- Highly skilled at staff coaching and development
- Proven track record of strategic planning and financial management
- Experience creating and managing budgets
- Ability to manage complex projects across teams
- Experience navigating complex issues and making difficult decisions, often in high-pressure situations
Qualifications:
· University Degree in relevant disciplines
· Masters / MBA an advantage
Experience:
· Experience leading cross functional teams
· Leadership experience with non-profit organizations
· Humanitarian field experience
Knowledge:
· Good knowledge of current good practise in organisational development issues
· Strong understanding of organisational accountability practices
· Knowledge of the Core Humanitarian Standard
· Self-managed teams approaches
Language:
· Excellent oral and written English skills
· French a strong asset, other working languages appreciated.
Behaviour
· Be personally and collectively responsible for upholding and promoting the highest standards of ethical and professional conduct. This includes refraining from acts of misconduct, respecting the CHS Alliance’s standards and the dignity of those whom the Alliance pledges to assist and with whom they have contact.
Applications must include a CV and a motivation letter (no longer than 2 pages each). Please mention your name and the vacancy reference in the subject line.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the role:
The post holder will work within The Passage’s Community Services as a Complex Case Outreach Worker and will lead on case management for people experiencing homelessness who are presenting in the footprints in which the team operate and/or who are accessing the Resource Centre. The post-holder will support individuals with substance use support needs and/or mental health issues and will lead on work with clients who are experiencing alcohol and/or drug dependencies and who may also be experiencing mental health problems or other health or social care needs.
Main duties:
- To manage a caseload of clients presenting within the footprints in which the Engagement & Outreach service operate and individuals who are accessing The Passage Resource Centre. To support clients with complex needs, supporting them to identify and work towards recovery and away from homelessness.
- Carry out assessments, case management, support planning and the delivery of interventions for clients including those experiencing mental health and/or substance misuse issues who are multiply-disadvantaged in their homelessness.
- Provide assertive outreach and engagement with street-based service users presenting with complex needs and barriers to engagement. Carry out monthly street-based audits to inform reporting and analysis of service outcomes.
- Support clients who are rough sleeping or involved in day time activity in the footprints in which the team operate to end their homelessness by linking them in with appropriate internal and external support services relevant to their needs. To provide support to clients who are accommodated, but may require ongoing support in order to maintain this accommodation, linking them in to appropriate local services.
General responsibilities:
- In conjunction with your line manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
- To participate in internal/external meetings as required, attend training events, conferences and other functions as necessary.
- To participate in regular supervision and annual appraisal, and help in identifying your own job-related development and training needs.
- To ensure that all The Passage policies and procedures are being adhered to, particularly those relating to Code of Practice and Confidentiality.
- To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
- To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage.
Desired experience:
- Significant experience of delivering support services to socially excluded clients in a street based/day centre or similar setting.
- Significant experience of working in a mental health and/or substance misuse setting, working collaboratively to achieve positive outcomes for clients.
- Experience of providing a fully sensitive and responsive service to clients in a psychologically informed manner.
- Experience of working cooperatively with external partner agencies, e.g. Police, Social Services, NHS, as well as housing providers and voluntary agencies.
- Experience of assessing client needs and supporting clients to address their needs through assertive outreach and case management.
- Experience of working in a client-centered recovery focused approach and the necessary professional social skills to initiate and maintain constructive and appropriate relations with clients and agencies.
Desired knowledge:
- Understanding the support needs of the street populations with complex health, and housing needs.
- Knowledge of services and legislative environment regarding housing, health, work and immigration as it relates to people experiencing homelessness.
- Ability to communicate, both verbally and in writing and collate and evidence work and outcomes using case management databases.
- Knowledge of Psychologically Informed Frameworks.
- An understanding of the causes of homelessness and, in particular, the needs of people who are multiply-disadvantaged in their homelessness.
- Knowledge of housing pathways available to dual diagnosis clients and how to access them.
- A working knowledge of how to support people with either substance or mental health needs.
Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.
The client requests no contact from agencies or media sales.
Providing information for people affected by sarcoma is at the heart of our mission at Sarcoma UK.
The Information and Content Officer will be responsible for supporting the development, maintenance, and promotion of a comprehensive range of high-quality information resources for sarcoma patients, their families/carers, healthcare professionals, and the general public. This includes creating new content as well as reviewing and updating existing materials across various formats such as print publications, digital platforms, videos, and social media.
The role involves close collaboration with healthcare professionals, patient reviewers, internal teams, and external stakeholders to ensure both accurate and accessible content.
This is an ideal role for someone who wants to expand their knowledge and experience in a role that can make a real impact for people with sarcoma cancer and their loved ones.
Benefits:
- Flexible working options including hybrid working
- Pension with 5% employer contribution
- 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
- Additional day off for your birthday
- Volunteering day per year
- Enhanced sick, maternity and adoption pay
- Sarcoma UK Life Insurance Scheme
- Health and wellbeing:
- Health Cash Plan
- Therapy sessions
- Wellbeing Group
- Team activities throughout the year
- Interest-free season ticket and bicycle loan
Our Values:
- Pioneering we are leading the way to a better future for the sarcoma community.
- Together we are creating a community to make a difference for all those affected by sarcoma.
- Expert we use our expertise in understanding sarcoma to deliver better outcomes.
Duties and key responsibilities:
Content development:
- Work with the Information and Content Manager to research, write, edit and produce new information materials including print publications, web pages, videos, etc.
- Work in line with Sarcoma UK’s information production process, including:
- Liaise with clinical experts and patient reviewers throughout the content development process
- Maintain formal systems within the information production process in line with the PIF tick quality mark
- Ensure all new content meets clinical standards, brand guidelines, plain English principles, and accessibility requirements.
Content updates & maintenance:
- Continuously review and update existing print and digital information resources to ensure accuracy.
- Maintain a structured review schedule to keep materials current as per the PIF quality mark.
- Manage a comprehensive database to track all information resources and versions.
Content promotion & distribution:
- Work with colleagues to create promotional content for Sarcoma UK's information resources across multiple channels.
- Utilise social media platforms to extend reach and engagement with target audiences.
- Collaborate with internal communications and digital teams on content publishing and marketing.
Administration & reporting:
- Collect metrics and provide regular reports on content performance, user engagement and feedback.
- Assist in developing evaluation methods to assess impact of information resources.
General:
- To support new work within the information team.
- Work closely with healthcare professionals, people affected by sarcoma, and staff members.
- To attend Sarcoma UK events and take part in Sarcoma UK’s wider work.
- To travel occasionally to meetings and events. Occasional weekend or evening work may also be required and time off in lieu will be given.
- To undertake other appropriate duties as necessary for the efficient operation of Sarcoma UK.
The client requests no contact from agencies or media sales.
Viva is an international charity whose vision is for all children to be safe, thriving and learning – living life in all its fullness. We do this by inspiring, supporting and connecting networks of churches and organisations – enabling them to make a bigger, better and longer-lasting impact in the lives of children.
As Viva’s Head of Impact, you will work closely with the Network Partnerships Team Leadership to lead the development of a new approach to Monitoring, Evaluation, Accountability and Learning, with the primary purpose of supporting partner networks to know their impact and share learning with each other. You will enable partner networks and Viva to build, measure and learn together, evaluating the effectiveness of programmes and methodologies, adapting them to ensure desired impact is reached and sharing learning with each other and with other development partners.
You will also work to ensure all programmes funded by Viva are accountable, well-monitored and contribute to our learning environment with clear opportunities to learn and adapt throughout the programme delivery and reporting processes.
Some of your responsibilities will include:
- Shared leadership: You will contribute to strategic decision making as part of the Network Partnerships Leadership Team and be part of shaping the vision and practice of Viva as an organisation from a Christian faith perspective.
- Viva MEAL framework: You will develop and manage a robust MEAL Framework for Viva
- Network health: You will work closely with the Network Partnerships Leadership Team to review Viva’s Network Health Check process and develop a system designed to support partner networks to build strong and sustainable networks
- Reviewing project delivery: You will work closely with Network Coaches to agree the most efficient outworking of the MEAL Framework with the Viva partner networks for projects where Viva has brokered funding.
- Evaluating Viva’s work: You will lead the process of evaluating Viva’s work, including but not limited to needs assessments, baseline survey, final evaluation, data quality audits, collecting monitoring data, network satisfaction surveys, and field supervision.
- Representing Viva: You will at different times and ways represent Viva externally, for example, through speaking in churches, prayer meetings, meeting with other Christian organisations.
This role will suit you if you:
- have at least a Bachelor’s degree in impact measurement or international development with a MEAL module, or a related field
- are experienced in working in Monitoring, Evaluation, Accountability and Learning-related functions or related field
- have experience in project management including grant management and reporting
- are to demonstrate an active Christian faith, with an understanding of the Christian faith and church culture to be able to effectively engage with partner networks and churches
- think creatively and have a growth mindset, willing to challenge established ways of doing things
- enjoy working with people of different nationalities and cultures
- are looking to join a welcoming, creative, supportive and international team
Due to the nature of some of the key responsibilities, there is an Occupational Requirement for the postholder to be a Christian (Schedule 9 to the Equality Act 2010).
This is a part-time role for Viva, based anywhere in the world where Viva can employ you. If based in the UK, the full-time salary range is £36,000 to £40,000 per annum (pro-rata), depending on experience. If you are based outside of the UK, the reward package will be adjusted to reflect the relevant local market and terms and conditions.
The role can be remote, hybrid or office-based where Viva has an office (Hong Kong, UK, Uganda).
Take a look at the full job description and person specification in the information pack and, if this is you, then apply today to be part of this incredible work, making a real and lasting difference for children.
To apply, please submit your CV and a covering letter of no more than 2 pages explaining why you are applying for the role and how you are suitable for it. The person specification in the information pack will help you in this.
Please do let us know if you need any assistance or adjustments made as you apply for this role, and we would be happy to help.
Please make sure to specify which country you are based in – to be employed by Viva in that country, you will need the right to live and work there.
The closing date will be midnight (GMT) on Sunday 26 May 2024 and interviews will be held on zoom in the week commencing 10 June 2024.
The client requests no contact from agencies or media sales.
WHAT IS START NETWORK?
Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. We do this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation.
Our current membership is made up of nearly 100 local, national and international NGOs based all around the world. We also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability.
OUR SOLUTIONS
DECENTRALISNG & LOCALLY-LED ACTION: Shifting power and resources and decentralising decision-making to locally led networks and organisations.
EARLY & RAPID FINANCING: Building a global financing system that reduces risk, anticipates, and acts ahead of predictable crises.
COMMUNITY-LED INNOVATION: Incentivising innovative, locally led, and contextual solutions and learning from them together with people affected by crises.
For more information about Start Network and what we do, please visit our website.
OUR VALUES
WE PUT PEOPLE FIRST: Communities come first in our decision-making and programming.
WE ARE BRAVE: We have great ambition and are willing to explore new things and take risks to achieve it
WE OPERATE COLLECTIVELY: We leverage the value of working as a network, sharing risk and resources, and learning together.
WE ARE INCLUSIVE: We see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard.
WE ARE OPEN: We work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming.
WE ARE ETHICAL: We behave and operate based on key principles of anti-racism, non-discrimination, and anti-colonialism. This is a work in progress.
JOB PURPOSE
This role will support the planning and delivery of digital projects and campaigns that aim to raise awareness of the Start Network, build engagement across membership and support the Start team to work in effective ways. The postholder will create, edit and share digital content, manage online communities and will support the planning, development, maintenance and management of digital platforms.
The post-holder will produce and edit a wide range of digital content, including written content and digital media. The post-holder will also support the day-to-day engagement of stakeholders on digital platforms, such as social media, collaboration platforms and other engagement tools. The post-holder will have a good knowledge of best practise in digital while being able to use data to evidence the effectiveness of content and campaigns.
The post-holder will also manage or support new digital developments, such as data visualisation, that will increase stakeholder engagement in our work. Working closely with stakeholders and colleagues, the post holder will support projects to ensure they meet business and audience needs and that they are delivered on time and on budget.
This role will also coordinate third party suppliers in this process.
This role will be full time, based in the UK or another country of Start Network’s operations with occasional travel required.
KEY ACCOUNTABILITIES
COMMUNITIES AND CONTENT
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Coordinate the day-to-day communications of Start Network programmes on social media channels. Take part in planning and coordination of content for all social media channels, in line with digital engagement strategy.
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Create and share multimedia content for social media and website (such as gifs, images and video) to build engagement with audiences around the world. Collaborate with Graphic Designer, Communications Officer and external agencies and freelancers in production of high quality content, in line with Start Network’s brand guidelines.
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Manage day to day interaction with online communities (including social media, internal and member communities), track engagement, respond to enquiries and generate conversation.
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Advise colleagues on how to use and manage social media and digital communities for greatest impact – Work with the Digital Manager and Communications Manager to deliver training for staff, introducing new platforms and digital tools to the team.
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To assist with the marketing and promotion of Start Network’s content across the website, newsletters and social media channels and to contribute to Start Network’s marketing strategy as required.
DIGITAL PLATFORMS AND WEBSITE
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Work together with the Digital Manager to manage the development of digital platforms, working with internal colleagues and external developers to identify and deliver a range of projects.
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Maintain website content day-to-day, publishing news and blogs, resources, events and updating landing pages. Working with teams across the organisation on updating all pages regularly.
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Make changes to the website based on data, audience, (UX) and expert research to improve accessibility, search engine optimisation (SEO) and the overall experience of our users.
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Maintain the Start Network website day-to-day, identifying bugs, escalating internally and working with the developers to deliver solutions. Provide website, social media and newsletter activity reports and statistics and evaluate them in conjunction with the Communications Officer.
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Maintain a Digital Asset Management system Canto; collating and storing photos and sourcing appropriate stock images.
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Support the day-to-day delivery of digital projects fulfilling the organisations communications and digital objectives. These might include development of maps or other data visualisation tools and microsites.
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Support effective development and use of internal platforms, Including our data management and CRM platform (Salesforce), and document management tool (Box) while maintaining high standards of data security and privacy.
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Ensure inspirational, informative and educational content for Start Network and its key programmes is shared regularly through the Start Network website and other digital channels, including e-newsletters and social media.
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Work with colleagues and members to edit high quality content in a variety of media, including photography, design, animation and video content.
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Contribute to building a strong organisational digital culture, design and support training delivery to all staff.
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Work together with the colleagues from the Communications team to provide advice and support to colleagues to raise the quality and effectiveness of content across the Network, through templates, guidance and training.
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Together with Events Coordinator and Digital Manager, provide technical support to online events, meetings and webinars.
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Manage the digital inbox and ensure enquiries are dealt with swiftly.
START NETWORK CULTURE
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To carry out the responsibilities of the role in line with the Start Network Code of Conduct and with a commitment to safeguarding adults and children
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A commitment to the Start Network vision, principles, values, and approach
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The Start Network team is an agile group of individuals who use their experience and skills across the network, so flexibility to work in and with different teams and functions is a part of our culture.
PERSON PROFILE
SKILLS AND EXPERIENCE
ESSENTIAL
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Experience of managing social media platforms, including advertising and using scheduling and monitoring tools such as Sprout Social
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Experience of digital marketing and the use of different tools, formats and channels
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Graphic design and/or video editing skills - including experience of using Adobe design software and Canva
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A strong understanding of digital content best practice. This includes SEO, accessibility and UX.
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Passion for creating quality digital content that is informative, engaging and inspires change.
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Confident using a content management system (CMS) to create and edit content on a website (preferably Drupal)
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Proficient use of Google Analytics and other digital tools to review the performance of content and make changes to improve it.
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Organised and proactive: you will be able to work on multiple projects together with day-to-day tasks and meet deadlines.
DESIRABLE
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Motion graphics and animation skills
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Knowledge of Salesforce
The client requests no contact from agencies or media sales.
At Guy’s & St Thomas’ Foundation, our mission is crystal clear – to lay the foundations of a healthier society. Nestled in the heart of Southwark, London, our foundation boasts a rich history. We operate in collaboration with our local NHS hospitals through our charity brands. Additionally, we establish partnerships with local organizations, offering funding to drive essential programs, delivered through our subsidiary organization, Impact on Urban Health.
We are looking for a Head of People & Culture to lead the Foundation’s People Team and be a key part of the directorate Leadership Team. Working with the Chief People Officer, the role provides strategic leadership to their team in embedding a business partnering approach and working across the employee lifecycle with the aim of maximising employee engagement through proactive and expert management of employee relations supported by effective and proportionate people processes. The role is responsible for leading the People Team to drive people management initiatives; support the Foundation’s Strategy and deliver a strategic plan to achieve this; and, promote the Foundation’s values, shaping a positive culture.
Key Responsbilities
Embedding Business Partnering
• Oversee and coach the People Team (and to personally deliver where required) on an effective business partnering approach, including:
• Developing a thorough understanding of the Foundation and relevant business areas and their strategic plans.
• Building effective relationships with leadership teams of designated business areas to provide insights into people management strategies.
• Developing plans and implement tailored people management interventions to support business areas to achieve their strategic aims.
• Working with business leads to identify skills and capabilities needed currently and in the future and proactively working with the Talent Management Hub to ensure that talent is acquired, developed and managed so that emerging and planned people and business needs are responded to.
• Using data and other metrics to identify trends and monitor progress.
• Ensure that the People Team proactively work with their business areas to manage staff and implement early and effective interventions to prevent employee relations issues escalating unnecessarily.
People Operations
• Work across the employee lifecycle to develop a best-in-class employee experience.
• Ensure that all relevant aspects of the employment relationship are informed by policies and processes which are fit for purpose, comply with legislation, reflect best practice and support the Foundation’s strategy and culture development.
• Contribute to the Charity’s strategic approach to DEI (working with the DEI Lead) and work to actively embed practices which promote diversity, equity and inclusion across the Charity’s approach to people and HR processes.
• Ensure that pay and reward processes and effectively designed and managed to provide value for money, attract the right candidates and is motivational for employees. Ensure this is reviewed with external and internal benchmarking on a regular basis.
• Ensure that the Foundation’s pension scheme is managed effectively, including administering regular reviews. • Lead on the ongoing measurement of employee engagement through in- depth and pulse employee opinion surveys and action planning activities; ensuring that plans are implemented and progress monitored.
Advice and Support
• Advise the Leadership Team on HR policy and other HR matters.
• Coach the People Team to and personally case manage complex employee relations cases, including tribunals - liaising with line managers, the Chief People Officer, and relevant legal advisors to make sure that the Charity’s reputation and interests are protected at all times.
• Act as a point of contact for employees to discuss confidential matters or grievances. Systems and processes
• Oversee the People Team to ensure that the capability of all People technology solutions is maximised, including the use of automation and that all new systems are effectively implemented and maintained
• Ensure that all administrative processes are designed to be robust and accurate with the aim of supporting management processes; providing a positive employee experience; and, for the production of management information.
• Ensure that effective systems, checks and balances are in place for the accurate and timely processing of payroll and pensions each month.
• Ensure the collation of good quality data across all activities and develop metrics and evaluation processes to measure effectiveness.
• Draft ad hoc and routine reports in relation to the People & Culture strategy.
• Responsible for the development and delivery of the People Team management information and corresponding dashboards
Skills and Abilities and Attributes
• Excellent interpersonal skills and effective communication skills (including presentation skills).
• Ability to influence stakeholders at all levels.
• Ability to use own initiative and good at problem solving.
• Good personal/time management skills to manage own workload.
• Excellent organisational skills, ability to prioritise and work under pressure.
• Sound report writing and data analysis skills.
• Creative problem solving skills.
• Personal resilience to work challenges. Knowledge, experience, and qualifications:
• CIPD qualified or other relevant qualifications / experience.
• Experience of line managing or staff supervision.
• A proven track record of working in a People Team as a Business Partner, Manager or at an equivalent level.
• Sound knowledge of employment law, best practice in employment and managing complex employee relations.
• Track-record of designing and implementing People strategies and plans
• Experience of implementing and developing technological solutions and designing effective processes supporting these.
• Experience of procuring services or solutions and effective management of suppliers
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
Saint Paul’s Hammersmith – Director of Operations Job Description
Job Title Director of Operations
Responsible to Senior Leaders of the Church (Pete & Sarah Wynter)
Saint Paul’s is a dynamic church at the centre of our capital city, London. We have a vision to Encounter God and Awaken the City. Our desire is to become a white-hot centre of faith, where people can meet with God and learn what it means to be empowered by His Spirit in their everyday lives. We inspire our congregation to see God’s Kingdom come here on earth as it is in heaven, wherever He has called them to live, work and play their part in awakening our city with the good news of Jesus. If we have any particular emphasis after being a community who honour and seek God’s presence, it’s to empower the emerging generation as we pass on the baton of faith and raise up disciples who will lead and influence in every sphere of society.
Overall Purpose of Role
This role will lead the operational team at Saint Paul’s with inspiring and effective line management to release ministry in the wider team and congregation. This is a hands on leadership role, supporting and working closely with the Senior Leaders to ensure effective operations and business continuity. You will lead on all operations functions including Finance, HR, Facilities, Procurement and all other operations that help our team thrive and carry out the vision of Saint Paul’s. Reporting in to boards and other management bodies, as well as experience running and leading teams, you will have an eye for detail with the ability and experience in carrying out change. You will carry the vision and mission of Saint Paul’s and lead the team in a way that supports the vision, balancing both strategic and operational goals. Saint Paul’s is a constantly changing environment and one where supporting and empowering team is at the forefront of this role.
Key Responsibilities
Finance
- Lead and manage Finance and Procurement, ensuring value for money, maximising financial efficiency through accurate and timely financial reporting and analysis to inform decision making and projections related to the operational and financial functioning of Saint Paul’s.
- P&L reporting and responsibility.
- Managing and supporting the Finance Manager.
- Managing Payroll alongside Finance Manager.
- Overseeing gift days.
- Managing and monitoring team budgets ensuring compliance with financial protocols.
- Timely preparation, monitoring and communication of monthly accounts, budgets and forecasts for Finance Committee and PCC.
- Assisting in the preparation and reporting of financial accounts for HMRC, Auditors, Diocese and Charity Commission.
- Preparation of financial information for grant funding and financial reporting for successful bids.
HR & Team
· Line Managing the Operations team including the Finance Manager, Operations Manager, LCL Manager, Receptionist and Bookings Manager and Facilities Manager.
· Ensure the overall smooth running of HR, ensuring we are using best practice and are up to date with knowledge at all times.
· Monitoring of Citrus HR to ensure all team are using the programme to its full ability.
· Governance of payroll, overtime and leave.
· Running annual appraisal processes and updating where needed.
· Meeting with wider team members as and when needed to ensure health of team.
· Being a first point of call for any HR issues that arise and advising on these.
· Overseeing and leading of recruitment processes.
Facilities Management
· Ensure the historic fabric of the church and associated buildings is maintained and developed in line with prescribed regulations and standards and where appropriate that the historical and heritage aspects of the buildings are appropriately profiled and made available to the community and general public.
· Manage all operations budgets and external contract relationships in line with forecast ensuring value for money and delivery is in line with agreed project scope/specifications and high-quality service.
· Proactively agree (and monitor) standards for buildings maintenance and adherence.
· Leading on our Carbon Net Zero journey.
· Business Continuity and Disaster Management Plan reviewing to ensure risk management/mitigation.
Other
· Strategic management of the Saint Paul’s Centre and all business related to it, ensuring we meet our targets and ensuring good working relationships with clients to help secure repeat business from large clients.
· Oversight of the café, helping to improve our offerings and ensure management of the team and operational effectiveness.
Essential Skills, Knowledge and Experience
You will be flexible and able to work dynamically to respond to needs as they arise, whilst keeping a strategic eye on upcoming opportunities and challenges. You will bring strength to the day-to-day running of St Paul’s, as well as be planning for the short-term and long-term future health of the team and church.
· 5+ years experience in operations management, with a proven track record of line management.
· Strong finance capabilities and experience.
· Strong HR experience and understanding of the function.
· Excellent communication skills both verbal and written.
· Leadership and management experience in a diverse team.
· Personal maturity, wisdom, and discretion.
· Flexible, adaptable, ‘can do’ attitude, offers solutions to problems.
· Ability to seek clarification, adapt approach to resolve (or avoid) conflict and manage complaints.
· Strong attention to detail.
· Advanced skills in IT and MS Office.
· Active engagement in Saint Paul’s Hammersmith church life/community.
Working Requirements
- Proof of right to work in the UK according to UK Legislation.
- Days of work: 40 hours per week, Monday – Friday with occasional evenings required
- Work hours: 9am – 6pm with a one-hour unpaid lunch break.
Key church services and events
· Annual Parochial Church Meeting, Church Weekend, and some evening events
· Easter and Christmas services
· Staff events: Staff retreat (typically 1 week in January)
· Attendance at Tuesday morning staff meeting
· Attendance at PCC, Finance Committee and Standing Committee
Package
· Annual salary of £45k – £50k depending on experience
· 25 days of annual leave plus bank holidays
· Pension
· Annual staff retreat at an offsite location
The purpose of this role is to offer an information, advice, and casework service on a range of cost-of-living issues for disabled people with complex needs. The post-holder will also deliver training on welfare benefits to other organisations and their helpline staff. You will be responsible for ensuring the service is delivered to the highest standard, accessible, and quality assured.
You will provide a person-centred information, advice, and casework to disabled people with complex needs on cost-of-living support, welfare benefits and to access small grants.
As the lead welfare benefits worker within the organisation, you will work with relevant staff and organisations to provide an accessible welfare benefits service, across the borough, with flexible hours and access routes to meet the needs of the client base i.e., internet, phone, email.
Working with the User Involvement Officer, you will ensure the service is user-led and people with complex needs are supported to be involved in the development of the project.
For further information and to apply, please visit our website via the ‘Apply’ button.
Closing date: 9.00am on Monday 20th May 2024.
Interviews: Wednesday 22nd May 2024.
This Role is Homebased with Regular Travel to Brighton, Dover and Greenwich and Occasional Travel to Birmingham for Team Meetings.
Are you a communications professional looking for an exciting and rewarding new role? Apply for the Regional Communications Officer job vacancy at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting formerly homeless and socially excluded people by providing a home for as long as it is needed, meaningful work experience in a social enterprise and a sense of belonging and community. There are currently more than 30 Emmaus communities and groups in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
The Regional Communications Officer role is an exciting, varied position working with Emmaus communities located in the South East region of the UK to increase their profile and engage supporters.
You will work closely with the Emmaus communities in your patch to identify their communications needs and plan and deliver a mix of work to help achieve their goals. As part of a wider team, you will also share ideas and draw on each other’s experiences to maximise PR, digital and communications opportunities.
A typical working week within this role can include:
· A weekly meeting with other Regional Communications Officers to catch up and share ideas and work of interest
· A visit to an Emmaus community to conduct interviews and capture photography and video
· Writing and sending press releases
· Scheduling social media content
· Creating graphics and marketing materials using Canva
· Updating community websites using WordPress
This is a part time position working four days per week (30 hours), Monday to Friday.
Within this role, you can be based at home or in an Emmaus community. Wherever you are based, maintaining positive relationships with a wide range of stakeholders is vitally important. The current patch for this role is Emmaus Brighton & Hove, Emmaus Greenwich and Emmaus Dover. Regular travel to these three communities will be required (usually one community visit per week). Travel to team meetings, usually held in Birmingham, and other locations will also be required on occasion.
Who are we looking for?
We require someone with a strong skillset and at least two years’ experience working in a busy communications, public relations or marketing role. Although not essential, knowledge and understanding of homelessness and the charity sector would also be an advantage.
Creativity and passion are a must. You will have a broad range of communications skills, love seeing your creative ideas come to life and keen to develop your skillset within a national homelessness charity.
This is an exciting and rewarding role for someone who thrives working with different people and communities. The successful applicant will be well organised and able to juggle multiple projects, relationships and campaigns.
If you’re passionate about making a difference and seeing a long-lasting impact, then this is the perfect time for you to get involved with Emmaus.
What we offer
· Salary: £27,972 to £30,352 per annum pro rata
· Working hours: 4 days per week (30 hours), Monday to Friday
· Contract: Permanent
· Pension: Stakeholder pension with employer contribution
· Annual leave: 25 days & bank holidays pro rata + 3 concessionary days leave
· Training & development: Individually tailored induction. Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for this role, please complete our application form and equal opportunities monitoring form and email us.
Email address is in the application pack.
Please ensure you refer to the job description and person specification when completing your application form. CVs and posted applications will not be accepted.
The closing date for applications is 10am on Monday 20 May 2024.
Those shortlisted will be invited to an interview conducted via Microsoft Teams w/c Monday 27 May (excluding the bank holiday). If selected for interview, you will be asked to share examples of your past communications work and to conduct a short pre-prepared task based on information we provide. We will also share themes for discussion at the interview in advance.
If you would like to arrange an informal discussion about the role, please email us.
Email address is in the application pack.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristics, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency in selecting the best candidate for our roles, all applications are anonymised until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
The client requests no contact from agencies or media sales.
An inspirational charity is seeking an inspirational CEO. The Amber Trust is a unique charity, dedicated to funding music opportunities for blind and partially sighted children and young people.
Job title: Chief Executive Officer
Reporting to: Board of Trustees through the Chair
Location: Flexibility to work remotely with at least one day per week in our SW London and other locations for meetings as required
Hours:,30 – 37.5 hours per week TBA with candidate
Contract: Permanent
Salary range: £55 - £60K pro-rata (depending on experience)
Charity overview
The Amber Trust provides musical opportunities for blind and partially sighted children, including those with additional disabilities, via its Music Awards and Music Services.
Amber Music Awards fund instrumental and singing lessons, the purchase of musical instruments and specialist software, funding for concert tickets, and travel to musical activities for vision impaired children throughout the UK. In addition, there are structured programmes in its Music Services.
‘Little Amber’ is a service that offers music resources and quarterly sessions with a specially trained music practitioner to children under five and their families. ‘AmberPlus’ provides music resources and sessions offered on a termly basis to children over five who also have complex needs.’ ‘With Music in Mind’ is a new service for visually impaired children and young people with life-limiting neurodegenerative disease. Amber’s workshop scheme offers music sessions for groups of children in schools, charities and community organisations.
We have also developed extensive online music resources for teachers that are freely downloadable from anywhere in the world.
The Charity has a turnover of around £400k, employs a small central administrative team, and, for the music services, works through a large network of self-employed practitioners.
Role purpose
The Chief Executive Officer is responsible to the Board of Trustees for leading The Amber Trust, developing and realising Amber’s vision and strategy, and playing a key ambassadorial role with funders and other senior stakeholders. The CEO is responsible for the management of the charity and its staff and the execution of Amber’s targets, plans and policies, ensuring that resources are used to best effect in meeting the needs of beneficiaries. The CEO is responsible for initiating and overseeing new initiatives that will ensure Amber plays a leading role in the field of music and blindness in children and young people into the future.
Role Description
Accountabilities: To develop, lead and manage The Amber Trust, in particular:
Strategy
• to develop and deliver innovative projects and services in accordance with Amber’s strategy.
• to ensure Amber flourishes, meeting all its charitable objectives and its legal obligations as a charity and a company limited by guarantee, and to honour its duty of care to its staff, beneficiaries and other stakeholders;
• to maintain Amber’s ethos of providing individual and personal support to beneficiaries and their families;
• to lead Amber in the development and implementation of its long- and medium-term strategy and annual business plans in accordance with the strategic direction and policy framework agreed by the Trustees;
Fundraising and events
• to attend, represent and promote Amber at meetings, conferences and other events, enhancing its profile across the UK – occasional evening and weekend work and travel may be required for this;
• to manage volunteers and liaise effectively with fundraisers and individual donors;
• to engage in fundraising and income-generating activity to ensure the sustainability and growth of Amber, including bid writing activity;
• to monitor and evaluate the services offered by Amber as required by external funders and Trustees, writing and submitting reports to deadline
Operations
• to manage and support operations and services and to be hands-on where required to ensure these are delivered;
• to be pro-active in maintaining digital media relating to Amber and its work, including (but not limited to) its web page, Facebook, Twitter, Instagram, LinkedIn, and YouTube;
• to manage the budget prudently to ensure Amber’s financial soundness;
• to ensure efficiency and effectiveness externally in service delivery, and internally in its systems, resources and infrastructure;
• to communicate effectively and in a timely manner with Trustees, organising and contributing to regular meetings for the Board, and its Investment, Fundraising, Digital Media, Music Awards and Music Services subcommittees, including the provision of reports, financial information, data on service delivery and all other matters to enable the Trustees to fulfil their governance role.
People management
• to manage staff, setting their objectives and ensuring that these are met, and that colleagues appreciate the ethos and values of Amber, and work in accordance with its strategic objectives, with regular update meetings and an appraisal cycle, and to monitor and recommend to Trustees appropriate remuneration;
• to ensure all staff are aware of current national policies and procedures relating to safeguarding in relation to the children and young people that Amber serves, and are given training annually.
Also to undertake other such duties as may reasonably be required from time to time by the Trustees.
Person specification
The successful candidate will be able to demonstrate that they have the following essential requirements:
Essential criteria
· Proven leadership experience in the third sector
· Proven management experience in at least two organisations
· Demonstrable passion for music
· Experience of measuring the impact of charitable services and driving quality improvements
· Degree level education or equivalent
Knowledge, skills and experience
· Experience of working with trustee boards and an understanding of their role and governance experience
· Experience of programme development and the management of grants
· Familiarity with UK charity law and governance issues
· Awareness of disability issues
· A track record of successful fundraising
· Experience of staff management including personal development, objective-setting, recruitment and performance management
· A high level of computer literacy in standard office packages and CRM systems such as Salesforce ;
Competencies and personal qualities
· The capacity for innovative thinking
· The ability to motivate self and others – of developing a vision and enlisting others to share it
· The ability to see ideas through from concept to implementation and evaluation
· The capacity to operate at a strategic level and to analyse and understand complex issues;
· The ability to prepare and manage budgets;
· Strong organisational, written and oral communication skills, including experience and confidence in public speaking and in effective report writing
· The ability to work in a self-directed manner, and to develop good working relationships with stakeholders
· A commitment to equity, diversity and inclusion, treating people from all backgrounds with respect, dignity
· The right to reside and work permanently in the UK
Desirable criteria
· Experience of working with or caring for people with visual impairment
· Familiarity with the UK education system, and in particular, music education
· Knowledge of and familiarity with special education provision, incl]uding special schools
· Familiarity with other regional and national music organisations working in the field of music education.
The closing date for all applications is 9:00 am Monday, 20th May 2024. Initial interviews are planned to take place face-to-face in London on Wednesday 29th and Thursday 30th May 2024.
To apply to the role, please send a CV and covering letter, outlining your motivation for applying for the role and how you meet the essential criteria.
To apply to the role, please send a CV and covering letter, outlining your motivation for applying for the role and how you meet the essential criteria.