Recruitment Manager Jobs

The Social Enterprise Manager will lead our social enterprises to further their social and environmental impact, and to generate a financial surplus which we use to support people out of homelessness.

We’re looking for someone with great business sense, who can work in a trauma-informed way with companions and other vulnerable adults, who are our beneficiaries and main work force.

This is an exciting job in which no two days will be the same. You'll need to be hands on and strategic, and as comfortable presenting to the board as you are working alongside our staff, companions and volunteers.

Working at Koreo

Koreo is a learning consultancy dedicated to imagining and building a better world. We work across civil society to help everyone experience the transformative power of radical learning. Since 2004, we have become one of the UK's leading learning and development partners for organisations with a social purpose, working alongside leaders in communities, social change organisations of all sizes, and convening learning networks across sectors and industries.

Our work is made up of a combination of consultancy projects, from large scale culture change programmes to discrete strategy and people development projects, as well as through our own programmes developing emerging and existing talent across the social change sector.

You can learn more about what it’s like to work at Koreo by exploring our Company Toolkit at www.koreo.co/toolkit.  You'll benefit from:

• 25 days holiday (5 days of which are fixed in August and Christmas), plus bank and public holidays

• Enhanced sick pay and family leave policies, flexible working arrangements, workplace pension scheme

• Cycle to Work scheme

• Fully comprehensive Employee Assistance Programme

The Job

The Learning Networks Portfolio Manager will:

• Report to the Managing Director

• Be employed on a permanent contract

• Be based remote or hybrid, with regular travel to London

• Be paid a pro rata full-time equivalent salary of £45,000-50,000

The Role In Brief

This position plays a central role in the delivery of Koreo’s work; responsible for a portfolio of the company’s biggest and most established programmes. It will be a varied role and will require someone to lead project teams in the design and delivery of high quality national learning programmes, while also playing a key role in the development of Koreo as an organisation
better able to build a just and regenerative future.

1. Responsible for the successful delivery and development of a portfolio of national learning programmes and projects. This portfolio of work is primarily focused on cross-sector learning programmes that bring cohorts of people together around learning missions. Examples include Civic Futures and the London Engagement Collaborative
with the GLA.
2. Responsible for sustaining and growing the portfolio, and with it Koreo’s profile, network, and income. This might be focused on developing the existing programmes in the portfolio, or could include wider writing, public speaking, pitching and networking
which support the distribution of the work.
3. An internal leadership role in developing a just and inclusive culture in which a diverse team can do its best work. This includes line management of one Project Coordinator, development of organisational practice and process, and work with the team on culture and development.

We’re looking for someone with the following skillset:

Commitment to Koreo Mission:

● An interest and motivation in driving social change through learning, and supporting people to create a more just and regenerative world through learning and development.

● An interest in understanding how social change happens in a complex world, and a commitment to supporting social change work that is consciously anti-oppressive, aware of power and agency, and committed to facing the big, messy challenges of the 21st century in a way that is both just and regenerative.

Strategic Leadership:

● Experience of a role with responsibility for the leadership of a team or portfolio of projects.

● Experience of strategy development and implementation, either at a programmatic or an organisational level.

Programme Management & Delivery:

● Experience of leading the design and delivery of learning programmes in an equivalent environment. 

● Experience leading projects which required the effective management of a range of stakeholders through project and programme work. You will be able to demonstrate how you have engaged with those stakeholders to build their connection with and investment in the project, and how you managed that work. 

● Experience of designing and facilitating learning/collaboration/experimentation spaces for individuals and groups, either in an organisational or programmatic context. 

● Skills & Knowledge which enable you to design high quality programmes and learning spaces, to support individuals with their learning, and to facilitate group spaces. 

● A familiarity with subjects relevant to Koreo’s work is essential. Successful candidates will likely be interested in subjects like collective impact, new approaches to power, working in and with complex systems, organisational design and psychology, participatory futures, activism and organising, multi-disciplinary practice, and much more that we don’t know about yet.

● An ability to communicate clearly and effectively with a range of stakeholders, with excellent verbal and written skills.

Operational Excellence:

● Experience working in a role which required excellent project planning, management & reporting. 

● Experience working in a role in which you were responsible for building and then delivering against project budgets.

● Experience working with a CRM to manage relationships and programmes of work. 

● An ability to organise and manage yourself, to work and deliver at pace to a high standard across a number of projects, to spot and solve problems as part of a proactive attitude.

● An ability to cope well with competing demands and changing environments, demonstrating flexibility and an ability to work in different settings and with different people.

Development & External Influencing:

● An understanding of the landscape of social change work, with a particular focus on UK non-profit and public sectors and the needs of people, organisations and networks in this space. 

● Experience of winning, and/or growing projects or programmes of work to deliver on a business development target. This may be through growing existing projects, writing proposals/tender responses, or by taking a new idea from concept to operational delivery. Experience of doing this in an equivalent context is desirable.

● An ability to influence externally, with a particular focus on the production of content (in the form of blogs, articles, reports, videos, infographics) that support campaigns and external influencing. 

People & Culture

● An ability to building positive relationships in a small, busy and ambitious team, leading and able to hold relationships with colleagues and our wider community.

● A commitment to your own personal development and learning, and an understanding of how that development will be supported by your work at Koreo.

It’s desirable, but not essential that the person has:

● An understanding of Justice, EDI, and anti-oppression and how to apply that understanding into organisational development.

● Experience of designing and delivering cross sector learning networks.

● Experience of client and account management in a consultancy context.

● Experience of designing spaces for cross-sector groups.

● Familiarity with practices like coaching, action learning, or particular methods of group work.

● Experience using Asana or an equivalent.

● Experience using Hubspot.

● An existing network in a relevant sector.

● An existing practice (and examples) of sharing your thinking or practice with a wider audience.

● Experience of line management.

Further information about the role can be found in the job pack linked on our socials or Medium page.

What you do  

Main purpose of post 

This role will lead our individual giving campaigns ensuring key audiences see the impact of the charity and are motivated to donate to support the continuation of our work.  It will build on existing successful campaigns, including our Christmas Star appeal, and create new and engaging additions.  You will ensure the donor journey is sensitive, engaging and straightforward and place a high importance on the ongoing stewardship of donors.

You will report to the Head of Fundraising and work alongside our Fundraising Team to ensure plans align and budget targets are achieved. You will work closely with the Campaign Manager and Data Manager to target individual giving effectively across South Yorkshire, Bassetlaw and North Derbyshire. 

This is the perfect role for anyone who loves to plan and see those plans through to completion, who has excellent customer care skills and who is digitally savvy. You will enjoy working as part of a busy fundraising team and collaborating to achieve collective success.

Key Responsibilities  

· Lead and implement the individual giving donor journey to increase the charity’s individual gifts including regular and pay roll giving.

· Lead the creation of fundraising individual giving campaigns to recruit new donors, retain existing supporters and grow reach, engagement and income.

· Lead the development of new individual giving campaigns, working closely with the Campaign Manager, to deliver direct marketing campaigns across various channels, which enhance current supporters understanding of the difference their donation makes and also encourages new supporters to donate to our cause and projects.

· To create new individual giving income opportunities, including introducing a charity lottery.

· Review and evaluate campaigns against income and impact success factors and implement improvements.

· Maximise all gift aid opportunities within the agreed audiences.

· Be responsible for an income target of a minimum of £300,000 per annum.

· Manage relationships with existing supporters to ensure a high level of donor care is achieved whilst achieving and maximising income opportunities.

· Analyse and segment the charity's supporter base, developing appropriate supporter journeys and propositions, and the effective use of supporter data for campaign purposes.

Utilise digital methods and platforms for new donor acquisition

· To assist in the delivery of a range of donor, supporter and staff engagement events throughout the year in line with our donor recognition & stewardship plan.

· Contribute to development of the fundraising annual plan to drive forward the charity’s ambitious plans for change and growth in line with the 3 year strategy.

· Ensure that all activities and contacts are managed through the charity’s CRM (Raiser’s Edge).

· Ensure all fundraising activity complies with laws and best practice governing charitable activity, most notably General Data Protection Regulations, Fundraising Regulator Code of Practice and charity law.

· Attend and contribute to team meetings and 'away days' and be an active, invested member of our team.

· Ability and willingness to travel throughout the region to attend charity fundraising events.

· Able to work flexibly, including occasionally working in the evenings and at weekends.

General Responsibilities:

Every employee is required to:

· Adhere to, and comply with, organisational policies, procedures and guidelines at all times.

· Take all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination.

· Comply with the organisational policy on confidentiality, and the General Data Protection Regulations.

· Respect the confidentiality and privacy of donors, guests and staff at all times.

· Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, volunteers, visitors and themselves.

The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. 

We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team. Our Individual Giving Manager will play a vital part in our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in progressing your career within an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you.

 About you:

· You will be a forward thinking, team player with a ‘can do’ attitude & part of a fast-paced charity team

· You will have excellent communication skills (both written and oral)

· Able to manage your own workload and priorities to agreed deadlines

· Participate in and contribute to team meetings

· Co-operate and liaise with colleagues, working in a professional manner at all times

· Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives and values, and to always work in the best interests of the charity.

· Support and encourage harmonious internal and external working relationships

· Make a positive contribution to volunteer involvement in delivering the charity’s strategy and raising the profile of Weston Park Cancer Charity

Are you ready to make a real difference in the lives of disabled individuals and their families?

At Hamelin Trust, we're not just about social care - we're about re-imagining it, finding innovative ways to support autistic adults and those with learning disabilities in achieving their life goals.

We’re expanding our Income Generation team with this new role, which will be critical in securing funding to enable us to support more people, in very different ways.

As the Trusts and Foundations Manager, you'll be at the forefront of our fundraising efforts, generating income through grant applications to fuel our essential programs and pioneering pilot initiatives. You'll be the driving force behind building strong relationships with grant-giving bodies, family foundations, and corporate supporters, crafting compelling proposals that secure vital funding.

Previous grant writing experience is not essential, but the successful candidate will have well honed writing skills and the ability to pitch proposals to a variety of audiences.

Is this the opportunity within charity fundraising you have been searching for?

We are proud to support families and individuals across Essex via our residential, community and wellbeing services. We offer opportunities for people to learn life skills, live independently, find employment and engage with their community.

The Income Generation and Communications department is a small team, working flexibly to support the charity’s frontline services. From time to time, you will need to represent the charity at events, support bids for contracts, and meet potential corporate and individual supporters. This will mean occasionally working evenings, weekends or on your non-working days. We’ll give you notice of when this is required and you’ll be able to claim your time back.

This role can be office based or predominantly remote to suit you (albeit there will be times when you need to be in Billericay or elsewhere in Essex). We’re open to negotiating the working pattern with the successful candidate, to be as flexible as possible.

In order to be successful in this role you must have:

• Full driving license. Able to drive Hamelin vehicles as well as use of own car
• Experience of writing professionally and persuasively
• Experience of working across teams and influencing other Managers  
• Experience of presenting complex information for a variety of audiences
• Great communication skills, with the ability to build strong relationships and credibility
• Bravery to challenge the status quo and embrace a continuous improvement approach
• The ability to understand complex information and analyse data
• ICT skills such as MS Office suite It would be great if you had:
• Formal qualification or training in bid writing, marketing, grant applications or other fundraising disciplines
• Experience of building relationships with grant giving bodies
• Experience of working with individuals with a learning disability or neurodiversity
• Experience of change management and service growth.

Hamelin Trust has a duty to safeguard and promote the wellbeing of the people it supports and is committed to doing so. Hamelin Trust expects all staff and volunteers to share this commitment. Appointments are subject to satisfactory enhanced DBS disclosure & other safeguarding and recruitment clearances.

We are looking for an Interim External Affairs Manager to help lead our communications activities from 24 June 2024 to 31 December, while our permanent External Affairs Manager is on sabbatical. This is a particularly exciting time to join the team, as we seek to maximise our impact ahead of the next general election and develop our strategy for the next few years. 

The successful candidate will help to manage the day to day work of the External Affairs team, including supporting colleagues to enhance our reach on social media and digital channels, deliver our events programme and deepen our impact with key audiences. 

You will be joining an inclusive and supportive team who welcome people from all backgrounds. What’s important isn’t your level of education or the opportunities which you have had, it’s about you and how you seize the opportunities ahead of you. 

This is a diverse role and will include:

Communications and events

• Working with Head of External Affairs and Income (EA&I) to manage the External Affairs’ team’s day-to-day work, including supporting the team with social media, website and press relations

• Working with Head of EA&I to deliver communications strategy

• Overseeing and project managing the charity’s events programme

Leadership and management

• Leading External Affairs team catch ups and project planning 

• Line managing an External Affairs Officer and an Intern with a focus on professional development

• Providing sign-off on a number of areas, including those that carry some risk to the charity

• Working with the Head of EA&I to collect key management information to report on the impact and reach of external affairs activities to the CEO

• Assisting with the charity’s other activities as required.

Influencing and stakeholder management

• Working with the Head of EA&I to manage and deliver the influencing strategy, including helping to deliver campaigns.

• Supporting team with public affairs engagement

Essential skills and qualities:

• A comms all-rounder who can help lead and manage our busy External Affairs team. 

• Excellent written and verbal communication skills, including the ability to tell a clear story and to tailor content for different audiences.

• The ability to guide colleagues in producing a range of content for different platforms and audiences, including via social media, digital and press relations. 

• The capacity to juggle competing priorities, and to help guide others in doing so.

• Strong project management, organisation and decision-making skills.

• Experience of organising events (particularly online) and an understanding of different tactics to engage audiences.

• A creative self-starter who can take the lead in identifying and acting upon opportunities to increase the impact of our communications activities.

• Strong reputation management skills.

• The ability to support and develop junior colleagues.

• An interest and/or background in campaigning.

• A commitment to equality, diversity and inclusion.

• A passion for improving the lives of people with money and mental health problems.

We are looking for an experienced recruiter to join our People Team. The right candidate will have a real passion for recruitment and a keen eye for talent, strong communication skills, and an eye for detail.

This is an exciting time for Focus, as we have a new, ambitious organisational strategy. The Recruitment Coordinator will coordinate Focus Birmingham's end-to-end recruitment process, including writing and advertising jobs; utilising databases and social media channels to search and source potential candidates; coordinating and participating in selection procedures, and maintaining an administrative function that promotes a positive candidate experience. The successful candidate will be able to work closely with appointing managers to deliver a seamless recruitment service for salary staff and volunteers and provide advice regarding best practices, presenting practical solutions and options about hiring needs.

Benefits

We will offer the right candidate:

• On the job training
• Up to 26 days of annual leave
• Matched Pension up to a 5% contribution
• Life Assurance worth - 4 x Annual Salary
• Subsidised Lunch
• Employee Assistance Programme

Focus Birmingham is committed to equal opportunities and welcomes applications from all community sections, irrespective of race, colour, age, gender, sexuality or disability.

Previous applicants should not apply

Closing Date: 15 May 2024

Shortlisting Date: Thursday 16 May 2024

Interview Date: Thursday 23 May 2024 and Friday 24 May 2024

About the role
This is a fantastic role for an Individual Giving specialist looking for their next career move; as we look to expand our Individual Giving programme. 

The post holder will deliver quality fundraising campaign, raising income from a range of sources; including Direct Mail, Cash Appeals, Regular Giving and Lottery that will grow income, supporter base and lifetime value. Putting supporters at the heart of the Charity’s work, the role includes stewardship and retention of individuals to achieve a sustainable increase in income for Clatterbridge Cancer Charity.

As part of a busy and ambitious team, this role would suit a proactive and enthusiastic individual with a talent for storytelling and an interest in direct marketing. Working with the Digital Fundraising Manager and Marketing & PR Manager, this role will be instrumental to the success of Individual Giving during an exciting period of growth for the Charity. 

About the Charity
Clatterbridge Cancer Charity is an independent Charity, dedicated to supporting patients and research at The Clatterbridge Cancer Centre - one of the UK’s leading cancer hospitals.

It’s thanks to our supporters that we can achieve so much for people with cancer across Merseyside and Cheshire, which may not be possible through NHS funding alone.

This includes fund life-saving research to shape cancer care for generations to come, investing in leading technology that drive better outcomes for people with cancer, enhancing the patient environment to support health & wellbeing and enabling innovations in care for every patient, every day.

Tommy’s believes that pregnancy complications and baby loss should not be seen as ‘bad luck’. Through their four research centres, specialist antenatal care clinics, pregnancy information services and campaigning work, they support people who refuse to accept that a baby’s death is ‘just one of those things’.

The Partnerships Manager will manage a portfolio of commercial and fundraising accounts totalling c.£250k, as well as some new business development. The portfolio includes a £60k per annum CRM relationship with Plum & Ashby, focused around the Wave of Light candle campaign for Baby Loss Awareness week, with lots of influencer and comms engagement. The new business element will support the Senior Partnerships Manager and the Head of Corporate in their new strategy for increased brand, strategic and coty partnerships.

Key responsibilities:

• Account manage and build strong relationships with corporate partners at a 5-figure+ level
• Create and deliver high quality account management and stewardship plans for your accounts
• Build strong relationships with all key stakeholders internally and externally
• Take a proactive role in developing and nurturing a pipeline of new opportunities

Essential criteria:

• Experience of fundraising in a charity setting – ideally in corporate partnerships, although we’d also be open to transferable skills from trusts, major donors or community fundraising
• Successfully managing funder relationships at a 5-figure+ level
• Experience owning and delivering upon a fundraising target and KPIs
• Takes initiative, results driven, proactive, empathetic and collaborative qualities

Background

Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. We work in eleven areas/regions of the UK and will support 3250 children in 2024-25.

Our unique Online Reading Volunteer programme pairs struggling five to seven-year old (KS1) readers with reading support volunteers who are working professionals. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.

From a school perspective, online reading volunteers provide direct, meaningful literacy support for up to 10 pupils per class. The programme is particularly suitable for communities where it might be challenging to find parents and other volunteers who can commit to physically visiting schools to boost reading.

Job Summary

Chapter One is seeking a London Programme Manager from September 2024 who is an excellent communicator and is able both to motivate and support schools and teachers to implement our online reading volunteers programme, and also to ensure that the programme’s impact and benefit to disadvantaged communities is maximised throughout the academic year.

The post is ideal for someone looking for part-time, flexible, term-time only work from a home base and who is able to travel frequently around London. Chapter One currently works in the following London boroughs: Barnet, Camden, Haringey, Islington, Lambeth, Newham, Tower Hamlets, Southwark. The postholder will be joining a team of established Programme Managers (also part-time) who work in different parts of the UK and will need to have some flexibility to work additional hours during busy autumn months, and conversely to work fewer hours during quieter periods of the year.

Key Responsibilities:

• Effectively explain Chapter One’s online reading volunteer programme and its benefits to school leaders and teachers

• Install, setup and maintain Chapter One equipment in participating classrooms

• Fully understand the operation of the Chapter One platform and database and communicate this to others

• Organise and conduct initial teacher training and follow-up

• Ensure a smooth initial launch of Chapter One’s programme in every classroom

• Liaise with colleagues performing technical and volunteer support roles

• Through regular visits to/contact with schools, provide on-going embedded professional learning and support to teachers throughout the year as needed

• Proactively monitor classroom adherence/fidelity to the Chapter One model, including systematic review of data reports and volunteer feedback, taking proactive action to resolve problems that arise

• Analyse and manipulate data (largely in Google sheets) to produce reports and identify trends

• Create monthly data summaries for all participating classrooms

• Lead annual review meetings for senior leadership at participating schools

• Support programme monitoring, evaluation and research as required

• Coordinate in person and virtual school ‘visits’ of volunteer teams to classrooms where necessary

• Liaison with corporate partners as required

• Weekly communication and status updates with Senior Programme Manager(s) and wider team

• As a new school year approaches, secure commitments from returning schools and find and target new schools to join Chapter One’s programme

Role Requirements:

Essential

• Highly motivated individual with excellent interpersonal and organisational skills
• Proven track record of working at a senior level in education, project management or a related field
• Proven strength in both written and verbal communication
• Highly IT literate, with excellent computer skills, able to troubleshoot software issues and adept with Google suite
• Ability to manipulate and analyse to draw useful conclusions to improve programme delivery
• Proven ability to work independently
• Self-starter and quick learner
• Ability to adapt and embrace a changing environment
• University degree
• Ability to drive and access to a car for work purposes

Desirable

• Two years of teaching/education experience with primary age children

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.

Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

New Horizon Youth Centre runs a busy day centre from Monday to Friday, providing basic needs to young people experiencing homelessness and a one-stop-shop for housing advice, youth work activities, counselling, jobs, education and training support. The Services Manager (Day Centre) is a brand new role for the organisation. They will work as part of the existing Youth Work Team to provide vital additional capacity and expertise to respond to the significantly increased demand we have been experiencing. This role is primarily focused on delivering our frontline day centre service each week. You will spend around 2-3 days per week frontline as our Duty Manager ensuring the smooth running of the day centre. You’ll also be responsible for coordinating our weekly rota, line managing the team, overseeing our Locums, Students and Volunteers programme, supporting with donations and day centre stock, and delivering staff training . You should be passionate about supporting young people who are unsafe or facing homelessness, be able to motivate a multi-disciplinary team of staff and have the energy to problem solve in a fast-paced environment on a daily basis. 

Salary: £37,024 - £41,600

Closing Date: 10am, 3rd June 2024

Age UK is recruiting! We have a fantastic opportunity for a Store Manager to join our friendly and supportive St. Helens team.

Utilising your previous retail experience and excellent managerial skills, you will manage the day to day running of our store - maximising store sales and profits while ensuring our customers receive an excellent service. In doing so, you will be helping to raise funds for Age UK and the incredible services and support they provide to older people.

As Store Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.

If you are a motivated manager with a passion for retail and would like to use your skills to support a charity that helps thousands of older people across the UK, this may be the role for you!

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

You will have:

• Experience in a performance driven retail/customer centric environment
• Experience of managing people
• Ability to lift and carry bags of stock up to 10kg's
• Ability to build, retain and develop a team
• Strong drive to achieve results through others
• Ability to delegate, coach and listen
• Ability to manage time under conflicting priorities
• Ability to motivate self and others
• An open and adaptable approach to change and be able to support others through it
• Experience of communicating with a diverse workforce and customer base
• Ability to establish and maintain successful retail processes and merchandising
• IT literacy and numeracy skills

What we offer in return:

• A 35 hour working week
• 25 days holiday + bank holiday allowance
• A generous pension - we will contribute 8%
• Great discounts and rewards through Blue Light Card and BenefitHub
• Life assurance, Bupa health cashback plan
• Tickets for Good - Free and discounted tickets for events

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Contract: Permanent, full-time, 5 days/35 hours per week 
Salary: £21,746 - £22,833 
Location: Wilmslow, SK9 1DU   
Closing date:14 May 2024

We’re looking for a dedicated Shop Manager to lead our wonderful store in Wilmslow. Situated in the heart of the community, our shop enjoys fantastic support from loyal customers and generous donations. 

At Blue Cross, our shops are more than just retail spaces—they're vibrant hubs supporting our mission to care for animals in need. 

More about the role

Blue Cross isn't just a workplace — it's a community with a shared passion for animals and a commitment to making a difference. Here, you'll find a supportive and inclusive environment where your skills are valued, your ideas are heard, and your contributions are celebrated. 

With opportunities for growth and development, competitive benefits, and a team dedicated to our mission, Blue Cross offers more than just a job—it offers a chance to be part of something meaningful and rewarding. 

As our Shop Manager, you'll play a pivotal role in ensuring the success of our Wilmslow store, driving sales, fostering community connections, and ensuring your shop runs smoothly. 

Here's what you'll be doing:

• Inspiring and motivating your wonderful team of volunteers, providing guidance and support to ensure everyone shines.
• Creating a welcoming atmosphere for customers, delivering exceptional service and representing Blue Cross with pride.
• Working towards sales targets and maximising profits.
• Building strong community ties.
• Keeping things running smoothly with efficient paperwork, accurate data management, and adherence to retail standards.
• Maintaining optimal stock levels, ensuring our shelves are always full of treasures for our customers.
• Prioritising the safety of our team and customers, following all health and safety protocols with care and diligence.

Your normal working pattern will change each week, subject to the needs of the business and the levels of staff and volunteers available to work and will involve a significant element of weekend working.
 

Due to the nature of the role this may involve some lone working and you will need to be willing to provide support and work at other shops as required. 

About you

You'll have previous experience in retail management and able to offer effective support and leadership to your team. As a motivating manager and adept team builder, you'll harness the potential of your staff, working closely with the Assistant Shop Manager to ensure robust management for the shop and its team.

Your exceptional interpersonal skills will enable you to communicate effectively with a diverse range of individuals, including your team and customers. With a flexible, positive attitude, creative ingenuity, and a drive to succeed, you'll thrive in this role.

•  Retail management experience
• Commercial awareness to deliver sales
• Excellent interpersonal skills and the ability to build strong external relationships
• Good IT skills and a basic understanding of finance 
• Good people and time management skills 
• Ability to work on own initiative and to make business decisions as required
• Excellent customer service skills 
• Able to interpret sales data and set action plans accordingly 
• Strong eye for detail and ensuring highest standards of presentation are achieved
• Good organisational skills with the ability to plan and prioritise workload for yourself and the shop team
• The ability to demonstrate, understanding and apply our Blue Cross values

Although not essential, it would be great if you had:

• Full driving licence 
• Experience of working with volunteers 
• Experience of fundraising 

Blue Cross benefits
 
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make a difference that we do today. 
 
In return, Blue Cross wants to ensure we provide you with the best working environment we can.
 
We want you to be happy working for us and will do everything we can to make sure you are. 
 
Our generous benefits package includes: 

• 38 days holiday rising to 43 with service (including Bank Holidays)
• Programmes for physical and mental wellbeing support 
• Free access to GP via MetLife - 24/7 GP services, private prescriptions and more for you and your family 
• Free physiotherapy advice and face to face intervention
• Health cash plan 
• Unlimited access to an employee assistance programme 
• Pension scheme with enhanced employer contribution  
• Claim for professional fees 
• Life assurance  
• 20% discount on Pet Plan pet insurance 
• Enhanced family friendly policies 
• Recognition scheme 
• Annual volunteer days
• Charity worker discounts across a variety of retailers
• Personal development programme

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
 
How to apply

Click the apply button below and complete the online application process before the closing date on 18 May 2024.  
 
We reserve the right to close this vacancy early should we receive an overwhelming response.

About Blue Cross

Blue Cross is a national charity that has been helping sick, injured and homeless pets since 1897. 

Every month we help thousands of pets and their people by providing veterinary care, expert behaviour advice and find homeless pets loving families. We also offer education for future generations plus pet bereavement support for those who have lost their beloved pet companion. 

We love the ways that pets can make such an amazing difference to the people they live with and we offer lifelong support and advice to help that unique relationship thrive. With your support we can give back to more pets and their families who need our help. 

Pets change lives. We change theirs.
 

Our commitment to diversity and inclusion 

We believe that every pet should enjoy a healthy life in a happy home, and we always seek to recruit the best people who share our values and commitment so we can continue to help and support pet owners across the UK to achieve this. 
 

At Blue Cross, we want you to feel that you belong, without the need to hide any part of who you are.  
 

Diversity and inclusion at Blue Cross means creating a workplace where all people, regardless of gender, race, sexual orientation, religion, nation or country of origin, disability, age, and socioeconomic backgrounds are welcome, respected, supported, and have access to equal opportunities.   
 

We are working hard to reflect the world we live in and the communities we serve at every level of our organisation. As much as we have made positive advances, we consider diversity and inclusion to be a work in progress – a continual commitment that remains a priority for all of us.  

If you would like to talk to us about any reasonable adjustments or changes to our recruitment process to support you to be your best, then please get in touch with the Blue Cross team via our website.
 

Our values    

Our values define the way we do things. We use them every day to guide us, and to make sure we put people and pets at the heart of everything we do.  

Compassionate: We listen, we are non-judgmental, we are kind and caring to the pets and people we encounter, and we offer support in difficult times  
 

Courageous: We make brave decisions, embrace change, and encourage innovation, ensuring we always act with integrity – doing the right thing even when no one is looking  
 

Inclusive: We value all our relationships and work in an open and positive culture where we celebrate our diverse talents and empower you to be you 

New Horizon Youth Centre has been commissioned by the Mayor’s Office for Policing and Crime (MOPAC) as part of an Alliance with Safer London, St Giles Trust and the Anna Freud Centre to deliver on their Children and Young People’s Violence and Exploitation and Reduction support service. The commission will run from June 2024 for three years. As part of this, an additional service will be set up within the NHYC Youth Justice team specifically to deliver on the Alliance contract. The Services Manager will be the key operational lead for the Alliance, and oversee successful delivery of housing casework services to young people fleeing violence and exploitation who are referred in. You should have experience of working in services that support young people fleeing violence or who are impacted by the criminal justice system, and have a solid understanding of housing options for young people under 25. You should be exceptionally well organised and have excellent partnership management skills.

Salary: £37,024 - £41,600

Closing Date: 10am 31st May 2024

I am delighted to be working with a fantastic support charity in search of a Recruitment Coordinator. This is a 6-month FTC with amazing benefits, the role is a part-time (21 – 28hrs per week), London based hybrid role. As Recruitment Coordinator you will pay a key role in the People Team, providing a professional, comprehensive, and proactive recruitment service. You will be the first point of contact for recruitment related queries for managers and candidates, be responsible for the full recruitment cycle, and support the HR Officer with the onboarding process.

Key accountabilities:

Successful management of the recruitment process and actively support recruiting managers at all stages of the recruitment process

Accurate record keeping of all recruitment and related activity

Work with recruiting managers to create recruitment packs and agree timelines, panels and routes to attraction.

Ensure all approved vacancies are shared onto appropriate advertising platforms

Coordinate dates and times of interviews with panel members and candidates

Liaise with external stakeholders (e.g. recruitment agencies and other digital or online platforms)

Manage the recruitment inbox

Provide ad hoc administrative support to the People Team.

If you have the above skills and experience and are immediately available, please apply online today, I would love to have a conversation with you!