Service development manager jobs

Who are Guts UK Charity?

Guts UK Charity is committed to a world where digestive conditions are better understood, better treated and everyone who lives with one gets the support they need. Too many people are suffering or dying in silence or alone. They don’t know where to turn for information or support, diagnosis takes too long for many, and treatment can often come too late.​

We are the only UK charity that covers the entire digestive system. We raise vital awareness of digestive conditions, fund life-saving research, and provide patients and loved ones with expert information and support – we are informed by evidence and expertise, our community, and the patient voice.​ 

Our mission is simple: to improve the lives of millions of people affected by digestive conditions 

Overall Purpose of the Head of Services

This new role reports to the Chief Executive and is a member of the charity’s Senior Leadership Team (SLT).  The role reflects planned development and expansion in the charity’s direct service provision including the development of a permanent Helpline following a pilot project in 2025.

As a small national charity, the role combines hands on operational delivery and management with strategic leadership and vision for our Information services, Helpline, and other support services. You’ll lead a talented team of five direct reports (with plans to further expand) and will design, deliver, and evaluate services working closely with Guts UK teams and colleagues, and with external partners.

You’ll be responsible for services strategy and leadership oversight, budget oversight, safeguarding leadership, and services evaluation, ensuring our work is grounded in evidence, shaped by lived experience, and built for impact.

We’re looking to you to lead our strategic priority for improving information services and support including quality of life and quality of care for all those affected by digestive conditions and symptoms.

Who we’re looking for?

We’re seeking a strategic, values-led senior manager who embraces operational delivery and managing a small and dedicated team.  The role requires someone with a strong track record in service delivery including a charity Helpline service.

What matters most is your belief in the power of people and communities to shape and deliver change, your commitment to equity, and your readiness to lead with compassion, clarity, and courage.

Location

We have offices in London and Huddersfield, both of which are easily accessible by public transport or road. We support hybrid working but attendance in the chosen office is required for a minimum of 1 day per week.

Please see the attached detail job pack for further information and how to apply. 

SEL Mind are working in partnership with South London and Maudsley (SLaM) NHS Foundation Trust to deliver the Primary Care & Community Mental Health Service, supporting people in Lewisham with their mental health and wellbeing. The service brings together the expertise of local primary, secondary and voluntary sector mental health care providers with the aim of providing flexible, holistic and integrated services for adults with mental health problems.

We have an exciting opportunity for a Service Manager to join our team in Lewisham. The role will take a leading position in the development and delivery of the Primary Care Mental Health Team, with responsibility for operational management of the service, support of team members, and building strong partnerships with SLaM, key stakeholders and line management.

This is a pivotal role for someone with strong leadership skills and a passion for driving forward innovative and person-centred mental health support within primary and secondary care. The role requires strong communication skills and includes responsibility for dealing with safeguarding situations and risk management. Accurate record-keeping and outcome monitoring are essential.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 28th September (11:59pm)

Likely interview date: Week beginning 6th October

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

About Strides HCC

Strides HCC has been operating in Islington for over 15 years. Our clinic offers longer-term (one year) Psychoanalytic/Psychodynamic Psychotherapy and Counselling to people who are looking to speak about a wide range of emotional issues. We operate on a subsidised fee scheme and offer clinical placements to trainee counsellors and psychotherapists working toward professional registration.

About the Role

As Counselling Service Administrator, you’ll provide essential support to the day-to-day operations of the service, including client communications, financial record-keeping, and coordination with our Clinical Managers, Counsellors and wider team. You’ll be a key point of contact for clients and colleagues, helping to maintain a welcoming and well-organised environment.

Why Join Us?

At Strides HCC, we offer a welcoming environment, opportunities for development, and the chance to contribute to a service that supports some of the most vulnerable members of our community.

You’ll be part of a well-established, dynamic team of 5 staff and over 40 counsellors and supervisors. We invest in our people through:

• Regular CPD and training opportunities

• Reflective practice

• Discounted therapy room hire

• Flexible working arrangements

We are committed to Equality, Diversity, and Inclusion, and warmly welcome applications from individuals of all backgrounds.

We are also committed to safeguarding children, young people, and vulnerable adults. Successful applicants will be required to undergo an Enhanced DBS check.

How to Apply:

If you are passionate about supporting accessible mental health services and meet the requirements outlined in the Job Specification, we would love to hear from you.

To apply, please send your CV and a tailored cover letter (maximum 2 pages) outlining how your skills and experience align with the role to:

Application deadline: 13 October 2025

Interviews: Face-to-face interviews will be held during the week commencing 20 October 2025 at HCC, 12 Woodfall Road, N4 3JD.

About Strides HCC

Strides HCC has been operating in Islington for over 15 years. Our clinic offers longer-term (one year) Psychoanalytic/Psychodynamic Psychotherapy and Counselling to people who are looking to speak about a wide range of emotional issues. We operate on a subsidised fee scheme and offer clinical placements to trainee counsellors and psychotherapists working towards professional registration.

About the Role

We are seeking a Clinical Manager to join our team on a part-time basis to cover maternity leave. This key role ensures the smooth coordination of our clinical services, with a particular focus on managing referrals and waiting lists for assessments and ongoing therapy.

You’ll work closely with our Head of Counselling Services, Clinical Placement Manager, assessors, honorary counsellors, supervisors, and external agencies to maintain the quality and accessibility of our therapeutic offering.

Why Join Us?

At Strides HCC, you’ll be part of a well-established, dynamic team of 5 staff and over 40 counsellors and supervisors. We invest in our people through:

· Regular CPD and training opportunities

· Supervision and reflective practice

· Discounted therapy room hire

· Flexible working arrangements

We are committed to Equality, Diversity, and Inclusion, and warmly welcome applications from individuals of all backgrounds.

We are also committed to safeguarding children, young people, and vulnerable adults. Successful applicants will be required to undergo an Enhanced DBS check.

How to Apply:

If you are passionate about supporting accessible mental health services and meet the requirements outlined in the Job Specification, we would love to hear from you.

Application deadline: 13 October 2025
Interviews: Face-to-face interviews will be held during the week commencing 20 October 2025 at HCC, 12 Woodfall Road, N4 3JD.

Young Lives Consortium are recruiting a Business Operations Manager

Location: Based at Lightwaves Leisure Centre, Wakefield WF1 3LJ

Hours: 30 hours per week, Monday to Friday, core hours of the day are open to negotiation.

Contract: Permanent

Salary: Pay Band D £30,976 - £34,055 pa Commencing pro-rata salary will be £25,116 to £27,612 pa.

Application deadline: 20th October 2025

Are you eager to participate in supporting Voluntary, Community Sector organisations in Wakefield District promoting positive outcomes for children, young people, and families in Wakefield District?

Young Lives Consortium seeks a Business Operations Manager to spearhead the back-office functions and provide essential support to the Chief Executive Officer. As a key member of the Management Team, you will play a crucial role in enhancing business processes, maximising efficiency to support Young Lives Consortium’s development.

In this rewarding position, you will be tasked with managing the business’s day-to-day operations, overseeing financial management, and ensuring operational excellence across all support functions.

If you are a results-orientated professional with a passion for making a difference and possess strong organisational, communication, team, and leadership skills, this role could be a perfect fit for you.

With a focus on fostering a positive work environment and promoting growth and development the Young Lives Consortium provides an exciting opportunity for individuals committed to promoting Voluntary Community Sector organisations supporting children, young people, and families

About the role:

Are you ready to take the reins of a service that is already making a difference and help shape its next chapter? The Gray’s Inn Road supported accommodation project in Camden offers 16 short-stay places for people moving away from the streets and has quickly become a vital part of our mission to make rough sleeping in London rare, brief and not repeated. Funded by the Department of Levelling Up Housing and Communities and the Greater London Authority, and delivered in partnership with One Housing Group and Camden Council, this service is still in its early years, giving the next Service Manager the chance to build on strong foundations and lead it into the future.

As Service Manager you will ensure the project continues to meet specification while remaining agile to local authority and organisational priorities. You will oversee referrals, move-on pathways and personalised support planning, making sure each resident receives tailored guidance that promotes independence. By leading and inspiring your team you will embed consistency, quality and responsiveness in everything from day-to-day keywork and coaching to group sessions and links with external agencies, while also managing outcomes, commissioning requirements and policy adherence to maintain the highest standards.

This is more than just a management role – it is a chance to shape the development of a young and ambitious service while growing your own career within SHP. The leadership you bring will strengthen our impact on the lives of Londoners experiencing homelessness and influence the way we respond to this challenge as an organisation.

About you:

• You will have proven experience in leading and directing teams effectively, ensuring a consistent, high-quality, and responsive service.
• Demonstrated capability in building and maintaining strong partnerships with key organisations and stakeholders in the sector.
• Experience of leading teams to deliver client focused support, including detailed assessments, onward referrals, and tailored interventions for individuals facing multiple disadvantages.
• Dedication to safeguarding vulnerable adults, ensuring the quality of risk management plans to reduce and manage risk, whilst creating opportunities to promote independence.
• Experience of embedding and managing continuous improvement in Health & Safety and Housing Management processes to maintain a safe and compliant environment for residents and staff.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 5th October at midnight

Interview Date: Wednesday 15th October at SHP Head Office in Kings Cross

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted for this role. 

Job Title: Deputy Service Manager

Location:Latimer Road, Royal Borough of Kensington and Chelsea (RBKC) - Walking distance from Latimer Road underground station (Circle and Hammersmith and City Lines). Please note that unfortunately this service does not have step free access

Salary: £34,000

Shift Pattern: 37.5 hours per week, Monday to Friday between 09:00 - 17:00. Some flexibility maybe required depending on the needs of the service. 

About the role

As a Deputy Service Manager, you will support the Service Manager in driving excellence in service delivery, being a point of contact for staff and ensuring they are empowered, skilled, knowledgeable within their roles and create a supportive environment where both staff and residents can thrive. Our residents in this service have experienced long term street homelessness and have faced significant challenges including with their mental health, substance use, and alcohol dependency, and struggled to sustain engagement with support services.They are here to make positive changes and receive the support they need to achieve greater independence and progress in their recovery.

In this role, as a Deputy Service Manager, you will work within a 24 hour service which provided person centred support to our residents. Some key responsibilities include:

• Line management and leadership, offering guidance and support throughout the employee lifecycle.
• Support the Service Manager in leading the day to day operational delivery of the service.
• Risk Management ownership, ensuring processes and policies are followed.
• Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
• Financial Management, including petty cash and budget management.
• Contract management and Internal auditing, admin, and general other duties as required.
• Striving to ensure excellence and quality in our service delivery.

About you

We're looking for someone driven to provide high quality, effective and person centred support to staff, colleagues, residents, and participants. You’ll enjoy working as part of a team learning effective communication and build meaningful relationships with people from all backgrounds. You're someone who thrives in supporting your team to deliver excellence in service delivery, in which they feel empowered to perform within their roles. You are confident in supporting with service level enquiries and giving advice on matters from employment queries to resident/participant related questions. Most importantly, you’ll be compassionate, supportive, and ready to work in a fast paced, ever changing environment. 

• Provide high quality support and line management to staff.
• Lead and manage employees, including task delegation, caseload distribution and day to day oversight.
• Support the Service Manager with the daily running of the service
• Oversee and undertake regular audits of service delivery to ensure it meets contractual, legislative, and performance requirements.
• Provide emergency on call service when and where required in case of any emergencies and to ensure staffing levels are adequate.
• Support residents and participants to take control of their lives by creating a positive, enabling environment. Offer advice, information, and guidance.
• Being an active team member, take part in support sessions, and help run workshops or attend local events as needed.
• Financial Management including budgets, cost control, and general financial management.
• Deliver a service working in partnership with other voluntary and statutory agencies.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
• Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Leadership | Team Management | Line Management | Service Delivery | Risk Management | Operational Support | Staff Supervision | Person Centred Care | Homelessness Support | Complex Needs | Mental Health | Substance Use | Alcohol Dependency | Recovery | Independence | Housing Management | Property Maintenance | Financial Management | Budget Oversight | Contract Compliance | Quality Assurance | Policy Implementation | 24 Hour Service | Crisis Response | Communication | Staff Training | Performance Monitoring | Resident Support | 

Job Title: Area Manager (National Careers Service)

Location: Field/ Home Based - Southeast Regions - Kent, East Sussex and Berkshire

Salary: £34,325 - £38,658 per annum (depending on experience)

Hours: Full-time (37 hours per week)

Contract: Permanent

Reports to: Regional Manager

About CXK

CXK empowers people to succeed in employment, education and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values:

• Ethical – We work with professionalism, honesty and integrity
• Passionate – We reach out enthusiastically to all who need out support
• Innovative – We inspire, enhance and improve
• Collaborative – We engage, support and share with others

The National Careers Service  

The National Careers Service provides free, professional careers information, advice, and guidance to help our clients make decisions about learning, training, and work at any stage of their career. The service is available to anyone living in England and aged 13 or over. Through the National Careers Service, anyone can access professional careers advice and support for free via webchat, on the telephone, and face-to-face with a qualified careers adviser in the local area. Our skilled careers advisers can provide support on any aspect of our client’s career journey.

The Team

As part of the National Careers Service management team in the Southeast, you will be part of a small management and strategic team with an overview of a cohort of highly experienced and qualified Careers Advisers, trainees, tracking and admin staff that support our clients by providing Careers Information, Advice, and Guidance (CIAG) and monitoring our clients’ journeys.

About the Role

We’re seeking an inspiring, dedicated, and compassionate Area Manager to lead, support, and manage a team of careers advisers delivering the National Careers Service within the community. In this role, you'll be responsible for designing and delivering high-quality, innovative services tailored to customer needs, while driving team performance to meet targets and upholding the highest standards of impartial careers information, advice, and guidance.

You will ensure the successful delivery of services across community venues, Job Centres, education providers, and online platforms. This role blends performance management, resource planning, and partnership building with oversight of daily operations. You will also ensure the effective use of data and CRM systems, deliver clear communication and training to staff, and identify opportunities to expand and enhance service delivery.

This position requires travel and may include covering out of hours, weekends and bank holidays in line with First Contact requirements. There will be an on-call payment that will be received monthly.

About You

This is a fantastic opportunity for someone with management experience to lead by example, use innovation and action ideas with urgency. The successful candidate will be passionate about delivering high-quality services that truly make a difference, with an eye for detail and a commitment to excellence. You’ll inspire those around you to meet the highest standards, from National Careers Service and Ofsted requirements to safeguarding and equality. Successful candidates will welcome feedback, see it as a chance to improve, and take pride in your own growth through continuous professional development. You will need to be Adaptable and resilient and be able to thrive in changing circumstances while keeping people at the heart of what you do.

Skills and Knowledge

At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.

Minimum Criteria

• Relevant experience and knowledge of the employability, careers and charity sector
• Leadership experience, set challenging targets and provide robust people and performance management
• Full UK driving licence and use of own vehicle

Essential Criteria

• Experience of using Microsoft Office packages, including Outlook, Excel, Word and PowerPoint
• Excellent oral and written communication skills
• Proven track record of working in a target driven environment, and be able to demonstrate an ability to meet or exceed contract targets
• Proven ability to negotiate with others to securing new business opportunities and increase levels of performance or achievement of outcomes
• Prepared to occasionally work outside of office hours to respond to demands of the role
• Strong communication and interpersonal skills, with experience liaising effectively with multi-agency professionals
• High level of organisational skills, efficient and results orientated with good time management
• Ability to build effective and professional relationships with partner agencies and organisations

Employee Experience

A career with CXK is deeply rewarding and offers the opportunity to make a lasting difference in the lives of our clients. As part of the National Careers Service team, this role gives you the chance to empower and motivate your staff to ensure our clients take positive steps into education, employment, or training.

At CXK, we are committed to supporting our staff to grow, thrive, and develop their potential. You’ll be part of a supportive and collaborative team that values inclusion, and wellbeing.

Benefits of working with us

Our employee benefits include:

• 30-33 days holiday, plus bank holidays
• Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)
• Benenden private healthcare cover
• Flexible working
• Enhanced maternity and paternity leave
• Training and development programmes and opportunities
• Mental and physical healthcare initiatives and more

Recruitment Timeline

Vacancy closing date: Tuesday 30th September 2025

Application review date: Wednesday 1st October 2025

Interviews date: Thursday 9th October 2025

Format

This recruitment round will consist of a competency-based interview and a pre-interview exercise.

Useful Information

If you have any questions, please contact the Recruitment Team.

Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.

ID: 1557

Job Title:  Deputy Director of Services & Innovation, Central Region of England

Service: Services & Innovation

Salary: £65,782 - £72,959 Additionally, £480 home-based allowance FTE per annum

Location: Homebased with regular travel across the central region of England and occasional London Head Office.

Hours: full-time 37 hours per week.

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

Are you an innovative, strong, team player, who is solution focused and passionate about making a difference in everything you do?  Do you have a proven track record of growth and retaining services, delivering excellent, inclusive services and cultivating quality and diversity?  Are you looking for a diverse, ambitious and fast paced organisation – if so, you have found it.

About the role:

The roles primary function is to lead the operational teams and lead on strategic development and growth across the region. The post holder will model the organisations values; people focus, can do, excellence and mutual respect.

The Deputy Director leads the strategic development and transformation of Family Action services across the Central region, and implements the organisation’s strategic plan and its 5 key objectives. The role focuses on stakeholder engagement, partnership, service development, and system leadership across sectors. It requires inclusive leadership and the effective line management of Operational Managers and one Assistant Director.

The role has responsibility for service delivery, risk management, performance, quality and practice, safeguarding, income generation and budgets across the region. The post holder drives accountable leadership, innovation, co-creation, and continuous improvement across all the Central region. The Deputy Director will be an excellent communicator, highly resilient, and a decision maker, while always championing Family Action’s values in delivering inclusive, outcome-focused support for children, families, young people and adults.

Main Responsibilities:

· Be accountable for service delivery across the region, contractual performance, safeguarding, quality assurance, risk management, ensuring services meet regulatory standards, delivering positive outcomes and embedding equality, diversity and inclusion in everything we do.

· Lead senior stakeholder engagement and foster strong cross-sector partnerships across the geographic area.

· Line manage Operational Managers, and an Assistant Director, oversee budgets to ensure efficient, cost-effective service delivery. Champion the sharing of learning, development of staff and volunteers and best practice across services to support continuous improvement and innovation.

· Strategic and accountable leadership, leading the region by motivating and galvanizing the team to achieve innovation, growth and quality services maximising outcomes for the people we support

· Working alongside the Business Development & Corporate and Marketing team, drive the region’s income generation through generating and responding to new opportunities, and by leading innovative service design and modelling.

· Be part of a dynamic and supportive team of other regional and national Deputy Directors, sharing and influencing cross-organisational decision making, resource allocation, strategy and organizational development and leadership. 

Main Requirements (for details check the job description and person specification):

· Passionate about social justice and improving the life chances and supporting children, young people and adults who experience disadvantage.

· We are looking for someone who has senior level leadership and management experience and expertise in at least one of the settings in social care, health, young people and community sector. Who is highly robust, able to priorities multiple workflows and issues, with a good understanding of and leadership around service risks and decision making.

· We are also looking for someone who can think strategically across systems, contribute to innovation, creativity and diversity, and is an excellent inclusive leader that can inspire their teams as well as their peers and senior leaders in Family Action.

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced and children’s barred list.

· Benefits:

- an annual paid leave entitlement of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

Click 'Apply Now' to complete our online application form by the closing date of Sunday 28th September at 23:59

Interviews and an assessment exercise will be virtual over Microsoft Teams – Week commencing  13th October.

For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: Helen Cantrell (full email address on advert document)

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role. For this vacancy, we are also applying positive action to improve the representation of people of colour in management roles at Family Action. As such, the guaranteed interview scheme is extended to applicants of colour who meet the minimum criteria.

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.

Details:

Salary: £40,373 per annum.

Location: Our office is a short walk from King’s Cross station in London. For this role, we need someone to come into the office at least one day a week, on a Tuesday. A day where all of Income Generation come into the office. Otherwise we are proud to promote a truly hybrid work culture. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. There will also be an expectation for the successful candidate to be available for in-person sales meetings in London and across the UK, when needed.

Contractually this role is London based. 

Benefits:

• 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third.
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Family-friendly culture

How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below

Closing date for applications: 9 am on Monday 29 September 2025

Interview dates: Monday 6 and Tuesday 7 October. Interviews will take place in person at our office in London.

We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.

Job Information:

This is a unique opportunity to support business development for a programme that changes how employers support their employees through grief, caring and end of life. 

You’ll be at the forefront of driving growth, building strategic partnerships and expanding our reach to new sectors. If you thrive in a consultative sales environment and want to make meaningful impact, we’d love to hear from you. 

As a creative and strategic thinker, you’ll have the ability to sell both one-off products and build long-term, bespoke partnerships.

What you’ll be doing:

• Supporting the sales and partnership development for the Compassionate Employers programme
• Shaping tailored packages that respond to the clients’ strategic needs
• Building relationships across sectors to grow programme reach and impact
• Supporting cultural change in workplaces around grief, caring and terminal illness

About Compassionate Employers

Compassionate Employers is our flagship workplace support programme. It helps organisations better support employees affected by terminal illness, caregiving responsibilities and bereavement. Through practical resources, expert guidance, training and recognition, we empower employers to foster truly inclusive and supportive cultures.

Join us as we entering an exciting new phase of growth and innovation. And be part of redefining how workplaces respond to life’s most challenging moments.

If you’re interested in this role we’d love to hear from you. If you’d like to ask any questions before applying, you can contact Paul (his contact details are available on our website)

You’ll find lots more information in the Candidate Information Pack (available on our website to download).

At Hospice UK the job title for this role is Senior Corporate Development Executive. In other organisations this role might be called a Business Development Manager. 

How to apply:

To apply for this role, please send us the following documents by 9am on Monday 29 September 2025:

• Your CV. Ideally in Microsoft Word format and less than 3 pages of A4
• A completed supporting statement form (where you can demonstrate how you meet the person specification) - available on our website to download
• A completed equalities monitoring form - available on our website to download.

We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates.

Closing date for applications: by 9am on Monday 29 September 2025.

We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.

Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are any accommodations you might need to participate fully in the process. We will try to be flexible.

To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.

Senior Prospect Development and Insight Manager
Contract Type: Permanent
Full time: 34.5 hours, we are open to a conversation about how you work these hours
Location: Hybrid between home and our London Office (1 day a week in office)
Salary: £52,500 - £57,500

Are you an experienced prospect research and development professional, with a passion for insight-led fundraising? We’re looking for a unique individual who can inspire curiosity, forge collaboration, and spearhead prospect research and development across high value fundraising – helping to drive growth of Corporate Partnerships and Philanthropy income at Macmillan.

About us

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer – and we’re committed to driving a revolution in cancer care for the future.

We reach millions of people every year, from our Macmillan nurses supporting people with cancer across the UK today, to our work on pioneering innovations that are revolutionising diagnosis and treatment for the future. With your help, we’ll transform cancer care for good.

About the team

This role offers an exciting opportunity to join our ambitious High Value Stewardship & Operations team, part of the newly formed Partnerships Directorate, which is dedicated to building impactful, long-term relationships with philanthropists, corporate partners, and healthcare leaders.

You’ll play a pivotal role in bringing high value supporters into the heart of Macmillan, unlocking significant support to help tackle some of the most complex challenges facing people living with cancer, and the wider cancer care system.

This is a unique opportunity to shape the future of Corporate Partnerships and Philanthropy at one of the UK’s most loved charities. You’ll be part of a dynamic, inclusive and ambitious team, working to deliver real impact for people living with cancer.

About the role

As Senior Prospect Development and Insight Manager, you’ll lead the charge in identifying and qualifying high value prospects, overseeing rigorous due diligence, working with fundraisers to develop opportunities through the pipeline, and embedding a culture of collaborative, compliant, and insight-led fundraising across the division.

This is a unique opportunity to influence fundraising strategy and drive growth of Corporate Partnerships and Philanthropy income at Macmillan, equipping fundraisers with the intelligence and tools they need to deliver an exceptional experience for high value donors.

Key responsibilities:

• Lead the prospect development and insight function across Corporate Partnerships and Philanthropy
• Develop and implement a high value prospecting strategy to build a robust pipeline of qualified prospects
• Deliver high-quality research profiles and guide fundraisers in their own research
• Oversee due diligence processes, ensuring ethical and compliant fundraising
• Collaborate with fundraisers and leaders to monitor pipeline health and drive performance
• Foster a culture of curiosity, collaboration, and insight-sharing across the division
• Provide strategic analysis on fundraising performance, trends, and market intelligence
• Work with internal teams to ensure compliance with GDPR, the Data Protection Act, and ICO guidance
• Line manage and develop a high-performing team, driving an inclusive work culture
• Champion best practice in prospect development and insight-led fundraising

About you

The successful candidate will demonstrate the following skills and experience: 

• Expertise in prospect research, network mapping, and gift capacity analysis
• Leadership skills, with line management experience (desired) and the ability to influence and deliver through others
• Excellent interpersonal and influencing skills, with the ability to engage senior stakeholders
• Excellent written and verbal communication skills
• Excellent research and analytical skills, with the ability to manipulate data to extract insights
• Knowledge of the current corporate and philanthropy fundraising landscape in the UK and globally
• Experience of using relational databases (ideally Raiser’s Edge)
• Understanding of GDPR and data protection compliance for prospect research

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days 
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process

Application deadline: Tuesday 30th September
Interview dates: Virtual Interviews will be held week commencing 6th October and 13th October (exact dates TBC)

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

So we can support you to be at your best during the application or interview process, please contact Macmillan TA Team for advice and reasonable adjustments.

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.

Title:    Programme Manager

Reports To:  Director of Programmes & Development  

Salary:  £29,000 - £31,000 per annum, dependant on experience  

Location:  Home-based, must be located in or with close proximity to Wiltshire and Somerset

Contract:  Permanent, full time

Holiday:  25 days per annum, plus public holidays

Application:  Application Form

Closing Date:    Thursday 16th October 2025 at 9am

The Charity

The Youth Adventure Trust is a youth development charity working with vulnerable young people aged 11 to 16 years old from Somerset, Wiltshire and Swindon. Our outdoor activity based YAT Adventure Programme enables young people to challenge themselves, experience success, learn to go beyond their own expectations and grow in confidence. Through a series of residential camps and day activities they are able to build resilience, self esteem and develop social and life skills. The YAT Resilience Programme works to the same outcomes through a year long programme of monthly activities, home-based challenges and reflective practice. Our Mentoring Programme works with those young people in need of some additional individualised support at the end of our other programmes. The Trust’s Bursary Programme is open to all those young people who have completed an initial programme, in order to assist their next steps into further activities. Our aim is to make a lasting improvement to the lives of vulnerable young people. All our services are provided completely free of charge to the young people who are nominated by schools and other youth organisations to take part. 

The Role

We are looking for an experienced, dynamic and motivated Programme Manager to support, deliver and manage our outdoor based development programmes.

Responsibilities will include:

• Acting as the key point of contact to organise, deliver and oversee the programme to a group of young people, including managing and supporting residential adventure camps and activity days throughout the year.

• Recruiting young people to the programme, working in collaboration with our referral partners including schools and other organisations, ensuring all involved have an excellent understanding, relationship and experience with the Youth Adventure Trust.

• Working in partnership with the young people’s families to promote full attendance, effective participation and ensure they have all the information they require. 

• Carrying out direct work with young people to help support their needs and fulfil the Youth Adventure Trust’s aims.

• Providing ongoing feedback to young people, parents, carers and schools.

• Supporting the effective monitoring of the programme and measurement of young people’s developmental outcomes.

• Working with the Mentoring Managers to select and support young people moving on to the Mentoring Programme, and promote take up of the Bursary Programme. 

• Ensuring the highest standards of support, safety and safeguarding across the programme and all aspects of the Youth Adventure Trust’s work.

• Taking the lead with day-to-day administration and management of the programme. This will include maintaining a database, producing written communications and reports, information leaflets, website updates, budget monitoring, booking and negotiating with providers, and an array of detailed record keeping.

• Contributing to organisational planning and development, including supporting the development of further opportunities for young people. 

• Supporting the fundraising team through providing feedback, reports or event support.

You will also;

• Be involved in sector networking and awareness raising on behalf of the Trust.

• Act as an ambassador for the Youth Adventure Trust at all times.

The post is subject to a six months’ probationary period.

The Candidate

To be up to the challenge you’ll need an excellent understanding and a proven track record of relevant experience working with vulnerable and challenging young people. You’ll need demonstrable skills at building effective relationships with young people, parents/carers and professional organisations. You’ll need strong influencing and motivational skills; the capacity to get the best out of people and confidently deal with issues and challenges. You’ll be an excellent communicator, planner and problem solver, a strong team player and an exemplary role model. 

We need someone with:- 

• Commitment to safeguarding and dedication to promoting the welfare of young people.

• Relevant experience of managing young people, preferably in a residential environment as well as outside of this.

• Experience in working in partnership with other professional organisations and parents/carers.

• Strong leadership and team skills to motivate, support and work alongside a team of volunteers, activity instructors and logistics staff. 

• Self-motivation with the ability to work on their own initiative to plan and manage their workload.

• Strong IT skills including experience of MS Office, web based platforms and databases.

• Excellent administrative skills and a methodical and thorough approach.

• The ability to perform well and problem solve in high-stress and changing situations. Ability to be flexible and dynamic in approach.

• Excellent communication and interpersonal skills.

• A positive attitude, high energy and enthusiasm for the work of the Youth Adventure Trust; an understanding of the positive impact outdoor adventure can have on vulnerable young people, and a desire to help inspire young lives.

In addition:-

• The ability to work flexible hours, evenings and weekends as required is essential - the role includes attending several residential camps over the year, and some weekend days working on activities. If you are looking for a predictable 9-5 work environment, this won’t be the right fit.

• A full current driving licence and access to your own vehicle is required.

Safer Recruitment

The Youth Adventure Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance. 

Please be advised;

• a satisfactory Enhanced DBS Disclosure with Children’s Barred List will be required for this post;

• we will seek references on shortlisted candidates before interview, and may approach previous employers for information to verify particular experience or qualifications;

• if the applicant is shortlisted, any relevant issues arising from his or her references or application will be taken up at interview; 

• in accordance with due diligence checks, online searches may be conducted as part of the selection process on shortlisted candidates;

• if the applicant is currently working with children, on either a paid or voluntary basis, his or her current employer will be asked about disciplinary offences relating to children, including any in which the penalty is “time expired” (e.g. where a warning could no longer be taken into account in any new disciplinary hearing), and whether the applicant has been the subject of any child protection concerns, and if so, the outcome of any enquiry or disciplinary procedure. If the applicant is not currently working with children but has done so in the past, then contact will be made with that employer who will be asked about these issues; and 

• applicants should note that providing false information is an offence and could result in the application being rejected, or dismissal if the applicant has been selected, and possible referral to the police.

Please review our Safeguarding Policy available on our website.

How to Apply

Please complete the Application Form which includes the opportunity to outline why you think you are suitable for this role, making specific reference to the Job Description and Person Specification above. 

The Application Form should be returned to:

Abigail Hinds, Operations Coordinator

Applications Closing Date: Thursday 16th October at 9am

Shortlisted candidates will be notified by Friday 17th October

Interview Date: Monday 27th October in Frome, Somerset

A second interview will be held for selected candidates on Sunday 2nd November in the Wiltshire area. 

The Youth Adventure Trust sincerely thanks all those who apply, however only those considered for an interview will be contacted.

Unfortunately we are unable to reimburse interview expenditure incurred. 

Data Protection Statement

For information about how we use your data, please see the Privacy Policy on our website.

Equal Opportunities and Diversity Statement

The Youth Adventure Trust is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. 

Additional documentation:

• Application form

• Recruitment of Ex-offenders Policy

• Example Reference Questions

We are looking for an experienced finance professional wanting a new challenge that offers flexibility and purpose. CHASE Africa is a growing international NGO seeking a dedicated and qualified Part-Time Finance Manager to join our small, friendly team in Somerset.

This is a unique opportunity for someone with extensive financial expertise, who is seeking a part-time position where they can apply their skills to a meaningful mission.

About CHASE Africa

We are a UK-based international NGO with ambitious plans for growth. We work through local partners in East Africa to improve health and wellbeing in marginalised communities, focusing on reproductive health, and a one-health approach that also incorporates environmental protection.

We are a small but dedicated team, committed to a collaborative approach to partnership. We're currently going through an exciting period of transition and growth, with a new CEO in 2022, a new charitable structure in 2023, and registering of a new entity in Kenya in 2025. Our income is forecast to exceed £1 million in 2025. Your role will be vital in helping us achieve our future goals.

The Role

Reporting directly to the CEO, you will oversee all financial aspects of our UK and international operations. This is a critical role that ensures our financial stewardship is sound and our systems are effective.

Key responsibilities include:

• Leading financial planning, budgeting, and forecasting.

• Ensuring timely and accurate bookkeeping and preparing monthly management accounts.

• Preparing statutory accounts and managing the annual audit process.

• Managing donor grants, including producing budgets for applications and preparing financial reports.

• Ensuring compliance with UK charity financial regulations (Charity SORP).

• Providing financial capacity-building support to our in-country partners.

About You

You are a qualified accountant (ACCA, CIMA, ACA) with at least five years of experience in financial management, including some in the charity or NGO sector. You have a strong working knowledge of UK charity financial regulations and are proficient with accounting software, especially SAGE, and Microsoft Excel.

You are a proactive self-starter with excellent analytical and communication skills, able to work both independently and as part of a small, dynamic team. Most importantly, you are committed to CHASE Africa’s mission to improve health and wellbeing in East Africa.

What We Offer

• An opportunity to shape a growing organisation during a critical period of transition.

• A flexible, hybrid working arrangement with the potential for occasional travel to our programme countries.

• The chance to contribute your skills to a mission-driven organisation that is making a real difference.

• Pro-rata benefits including 28 days of paid holiday (plus bank holidays), a contributory pension scheme, and enhanced maternity/paternity/adoption benefits after one year of service.

Service Manager - Bracknell
Location: On site at The Courthouse, Broadway, Bracknell, RG12 1AE
Hours: 36 hours per week, Monday to Friday
Salary: £31K (FTE)
Contract: Fixed term until 31st March 2026

Be the Difference: Service Manager – Bracknell 

At Kids, we believe that every child deserves the opportunity to play, learn, grow, and thrive—no matter their abilities, background, or circumstances. For more than 50 years, we’ve stood alongside disabled children, young people, and their families, working with them to break down barriers, create opportunities, and open doors to brighter futures.

Our services are more than just activities; they are safe, welcoming spaces where children and young people can explore who they are, build friendships, discover independence, and have fun. Families tell us that our work doesn’t just support their child—it strengthens their resilience, gives them hope, and makes life that little bit easier.

Now, we are looking for a dedicated and passionate Service Manager to join our team. This is a chance to play a central role in shaping the future of our services ensuring that every child and young person with SEND has the chance to live life to the fullest.

This is more than a management role. It’s a chance to lead with purpose, champion inclusion, and create environments where children and young people can thrive.

What you’ll do

As a Service Manager, you’ll be at the heart of our play and short break services. These include after-school clubs, weekend activities, and holiday programmes—services that not only give children a safe and joyful place to be themselves but also provide essential respite for families.

You’ll be responsible for making sure these services don’t just run smoothly but truly flourish and grow. That means:

• Leading, inspiring, and supporting a team of dedicated colleagues and volunteers—building a culture of care, respect, and ambition.
• Developing strong partnerships with local authorities, schools, healthcare professionals, and community organisations, ensuring Kids remains a trusted, collaborative voice in the region.
• Maintaining the highest standards of safeguarding, quality, and inclusion—ensuring our services meet regulatory requirements and exceed expectations.
• Listening to and amplifying the voices of children, young people, and families—shaping services around what really matters to them.
• Driving innovation and growth, spotting new opportunities for funding, development, and partnership, helping Kids remain at the forefront of SEND services.

Your role will be a balance of strategic leadership and practical delivery. You’ll have the chance to set direction and innovate, while also rolling up your sleeves to make sure services on the ground are exceptional.

What you'll bring

We’re looking for someone with both professional expertise and personal passion—a leader who can combine big-picture thinking with the ability to nurture and guide a team day-to-day.

You’ll bring:

• Experience of managing and developing services, ideally within children’s services, social care, education, or a related field.
• A proven ability to lead and motivate teams, bringing out the best in people and creating a supportive culture.
• A solid understanding of safeguarding, Ofsted requirements, and the challenges and opportunities facing disabled children and young people.
• Strong organisational and financial management skills, with the confidence to oversee budgets and resources effectively.
• A relevant Level 5 qualification in Children and Young People / Health and Social Care (or equivalent).

Experience of working directly with disabled children and young people is an advantage, but what matters most is that you share our values: inclusion, respect, collaboration, and a deep commitment to making a difference.

Why Join Kids?

We’re more than just a workplace—we’re a community. We care about your wellbeing, growth, and work-life balance. Here’s what we offer:

The Good Stuff/Benefits

• Join a company that truly cares about your wellbeing
• Enjoy an enviable annual leave package, starting at a generous 25 days and growing each year up to 30 days.
• Option to buy an additional 5 days holiday.
• Enjoy your entitlement to Bank Holidays.
• We've got your back with Maternity and Paternity Pay.
• Rest easy knowing you're covered with our Death in Service plan.
• Invest in your pension plan with the option to top it up knowing that Kids is also contributing 3%.
• Achieve work-life harmony with flexible hours tailored to your needs.
• Unlock exclusive discounts by taking up membership of a perks discount site
• Spread the word and reap the rewards with our enticing "Recommend a Friend" scheme.
• Access confidential support and expert guidance 24/7 through our Employee Assistance Programme, helping you navigate both personal and professional challenges.
• Take care of yourself with Company Sick Pay which you are entitled to from your first day.
• 5 days of paid family/carers leave.
• Salary sacrifice schemes available
• Develop your mentoring skills by either being a mentor or signing up for our mentoring programme.
• Expand your horizons with Kids’ online learning platforms, offering a wealth of professional courses for your personal and career development.
• Apprenticeship programmes available for employees
• Benefit from a colleague engagement programme enabling your voice to be heard.
• Lean on us during difficult times with Bereavement Leave.

Ready to make an impact?

This is your chance to use your skills, passion, and leadership to transform lives. As a Service Manager at Kids, you’ll have the privilege of seeing children and young people with SEND smile, grow in confidence, and achieve things their families never thought possible.

If you’re ready to lead with heart, purpose, and vision, we would love to hear from you.

Please note that we may close the vacancy early if we receive a high volume of applications