Service manager jobs

The Direct Marketing Engagement team are responsible for engaging and developing warm audiences. It’s our job to do all we can to build stronger relationships with supporters, and we do this through an interesting and diverse range of fundraising activity. The role of the Direct Marketing Executive is a varied one. You will assist the Direct Marketing Engagement team, providing support on a wide range of programmes across a variety of channels.

The role will be responsible for supporting the wider engagement team by ensuring data and supporter engagement processes are running smoothly across campaigns. Alongside this, you will ensure compliance and adherence to the most recent regulations and codes of practice is top of the agenda.

Fundraising experience is not essential for the role, but we are looking for someone with the desire and self-motivation to learn and develop, and the drive and passion to change the future for those affected by dementia. The successful candidate will be able to show this, be collaborative and enthusiastic, want to learn and develop, and be keen to get involved with the activities of the team right away.

Key Responsibilities:

 Campaign Delivery

· Support with planning and delivery of a wide range of supporter engagement and fundraising activities, including regular newsletters, thanking communications, direct mail, appeals, raffles and telephone fundraising. 

· Conducting call listening to measure fundraising quality and ensure compliance.

· Liaise with designers, printers, mailing houses, agencies and fulfilment houses.

· Support the day-to-day management of fundraising agencies and suppliers, ensuring relationships are effective and productive.

· Assist in the development and delivery of the supporter engagement programme.

· Assist in the production and delivery of motivating fundraiser training.

· Support in recommendations for change and refinement across the direct marketing programme.

Finance & Reporting

· Daily campaign tracking and reporting as well as assisting with end of campaign reviews.

· Administer the recording, reconciliation and processing of invoices to be paid from engagement Direct Marketing nominal codes.

Other duties

· Monitoring and analysing competitor and sector activity, making recommendations to the Direct Marketing team on future improvements and opportunities for testing.

· Maintain relevant guard files and documents.

· Keep up to date on the latest developments within the sector relating to best practice in fundraising.

· Proof-read direct marketing materials and collateral.

· Support in regular compliance tasks.

· Manage the Intranet on behalf of the engagement Direct Marketing team, ensuring content is up to date and useful to all staff.

· Regularly attend, support and contribute to meetings, events and fundraiser training.

· Ensure compliance and adherence to the most recent regulations and codes of practice.

· Keep up to date with dementia news, research developments and the work of ARUK and consider the impact on campaigns.

· Undertake any other relevant duties and projects delegated by the Senior Direct Marketing Officer in line with the responsibilities of the post.

 What we are looking for:

· Experience of using Microsoft packages; particularly Excel, Word and PowerPoint.

· Proof reading.

· Numeracy skills.

· Administrative experience.

· Good organisational skills and the ability to prioritise workload.

· Willingness to collaborate and work closely with other departments and external suppliers

· Excellent attention to detail.

· Excellent written and verbal communication skills and the confidence to communicate with people of all levels.

· Strong team player and self-motivator.

· Strong focus on results and continuous improvement.

· Flexibility to work some unsocial hours and willingness to travel independently

Additional Information:

Ways of working:

Agile - As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £24,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 23rd November 2025, with interviews being arranged once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

Are you a senior international fundraiser who is looking for a new challenge?
We’re looking for an interim Head of International High Value Fundraising, who will take the lead on high value fundraising for our international work, ensuring our work can impact dogs and their owners across the world.

What does this role do?
As Head of International High Value Fundraising, you'll:

• lead the International High Value Fundraising team, providing direction and day-to-day leadership to inspire and support the team in cultivating transformational giving. Motivate and empower colleagues to unlock major opportunities in the United States and strengthen our approach in other regions.
• partner with other fundraising teams across Dogs Trust and our international partners, World Veterinary Service and Mission Rabies, to enhance and align global philanthropy strategies. Identify and pilot innovative approaches to generating significant new income and building long-term, sustainable partnerships.
• personally manage a portfolio of high- and ultra-high-net-worth individuals, foundations, and major donors, leading on all aspects of relationship management, from prospect identification and tailored proposal development to bespoke stewardship and long-term engagement that secures six-, seven-, and eight-figure gifts,
• represent Dogs Trust internationally, strengthening our global profile and cultivating relationships that increase awareness of, and secure substantial philanthropic support for, our international programmes.

This role is being offered as a fixed term, family leave cover role until January 2027. Interviews for this role are provisionally scheduled for Friday 21st November 2025, however, we may invite suitable candidates to interview for the role sooner. Interviews will take place on Teams.

Could this be you?
To be successful in this role, you’ll be a dynamic, innovative senior fundraiser, with a breadth of experience across different fundraising modalities in the international context, ideally with some experience of setting up a new function. You’ll have excellent communication and partnership management skills, with the ability to build strong relationships with varied internal and external stakeholders. This is a growing, changing role with lots of moving parts, so we’re looking for a someone who is flexible and adaptable, who proactively identifies challenges and opportunities. We’d love to hear from candidates who hit the ground running, and enjoy taking the lead on a new, exciting area of work. Above all, you’ll need a commitment to the work we do, and understand the importance of this work internationally.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

Job Title: School Careers Adviser

Location: Covering Kent, Medway, West Kent and Mid Kent Regions

Salary: £29,291 - £32,343 (FTE) depending on experience pro-rata term time only/ Term Time Only salary including annual leave is £25,175 - £27,802

Hours: Full-time (37 hours per week) or Part-time (22.2 hours - per week)

Contract: Permanent (Term Time Only)

Reports to: Senior Careers Adviser

About CXK

CXK empowers people to succeed in employment, education and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values:

Ethical – We work with professionalism, honesty and integrity

Passionate – We reach out enthusiastically to all who need out support

Innovative – We inspire, enhance and improve

Collaborative – We engage, support and share with others

Young Peoples’ Careers Service 

CXK is the lead provider of Personal Careers Guidance to young people in schools and specialist centres across Kent & Medway, where we provide independent Personal Careers Guidance, via our CXK Young Peoples’ Careers Service.

We provide this through a variety of creative and innovative approaches:

The Team

We are a diverse and welcoming team of advisers, who use a wide variety of creative methods to deliver personalised, client centred, personal careers guidance, ranging from one-to-one sessions through to group guidance, parents and options evenings, as well as focused talks and assemblies. We have minimal admin and keep our clients’ experience central to what we do, providing an inclusive service with individualised action plans, including the use of visual career maps, career cards and white boards, alongside more traditional approaches where appropriate.

We follow the CDI code of ethics and best practice for Action Planning (which names and recognises CXKs innovative work in this area):

The team is led by Chris Targett RCDP, who alongside his work at CXK, is the current Chair of the Careers Writers Association and co-author of the recently released Career Development and Inclusive Practice book, published by Trotman Publishing in partnership with the CDI.

The team is small but impactful. Feedback from our young people, that tell us about what our students valued regards our services:

• Helping young people understand their next steps
• Helping young people understand the options and careers choices they have
• Helping young people to know where to access further help, information, or support

The Role

The Careers Adviser will travel across Kent, Medway, West Kent and Mid Kent Regions to a broad range of school and college settings, delivering creative and inclusive Personal Careers Guidance, as well as assemblies and drop-in sessions as required.

Each student and each learning environment will be unique, so the opportunity lends itself well to candidates who enjoy traveling and working in varied locations, meeting people from diverse backgrounds, and educating people of all abilities.

You will routinely liaise with Careers Leaders and senior school/ college staff to arrange and deliver activities for students during the school day. Whilst most delivery will take place between 8:30am and 4pm, travel before and after these times will be required and occasional attendance at parents’ and options evenings will also be required, but you will be given time off in lieu where this is applicable.

We would require you to work five days-a-week, term time only, with a pro rata holiday entitlement. If you would prefer part-time only employment (minimum of three days a week), this can be negotiated.

Skills and Knowledge 

At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.

Minimum Criteria 

• Level 6 (or above) Careers Guidance Qualification
• In possession of a full, clean UK Drivers Licence with access to your own vehicle

Essential Criteria

• Experience of delivering CEIAG in schools / colleges, face-to-face with young people Enthusiasm
• A willingness to deliver activities during school timetables; occasional evening events rebalanced via “time off in lieu.”
• Knowledge of Post 16 and Post 18 education and training routes for young people with and without additional needs and disabilities
• Adept at juggling activities and travel, emails and routine project admin; balancing school site work with homebased preparation and admin
• Experience of Microsoft products and ability to use them effectively, including Outlook, Excel, Word and PowerPoint
• A commitment to undertake all necessary training for the role

Employee Experience

A career with CXK is rewarding work enabling you to fulfil your potential. This eclectic and exciting role within the CXK Young Peoples’ Careers team, provides the opportunity for you to travel from home to various education settings, networking with teachers and careers educators across the Kent and Medway area. You will hone specialised skills and knowledge relating to Post 16 and 18 career pathways, including 6th Forms, colleges, study programmes, gap-years, entrepreneurship, university and apprenticeship routes whilst being a positive influence on young people’s lives.

CXK employee benefits include:

• CDI and professional register membership (RCDP) paid for by CXK
• Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)
• Flexible working
• Enhanced maternity and paternity leave
• Training and development programmes and opportunities
• Mental and physical healthcare initiatives and more

Recruitment Timeline

Vacancy closing date: Ongoing

Application review date: Ongoing

Interviews dates: From: Ongoing

Useful Information

Should you wish to have an informal conversation before submitting your application, please contact recruitment at cxk . org

Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.

All applications must be submitted online via our portal.

Management Accountant
Finance Department
Full-time, 41 hours per week (including one hour paid lunch break)

Hybrid - at least 1-2 days onsite per week
Fixed-Term Contract (to 31 December 2029)
£54,992 per annum
Application deadline: 12pm (midday) on Monday 10 November

About the role

This is a fantastic opportunity for a Management Accountant to join the Finance department and provide a first-class management accounting service across the Museum.

The Museum is undergoing an extraordinary transformation, as part of its long-term Masterplan. We have built a new state-of-the-art collection research centre near Reading, begun construction of a new Energy Centre, and appointed world-renowned architect Lina Ghotmeh to rejuvenate and redevelop our Western Range - accounting for over a third of our galleries.

This Management Accountant role will have a particular focus on the Masterplan's capital programme, and particularly the Energy Centre. The Energy Centre is an essential part of our journey to a net-zero carbon future. It introduces a modern, site-wide upgrade to our primary heating and electrical infrastructure.

This role will work very closely with the Estates and Capital Projects team preparing timely and accurate management accounts, analysis and forecasts for the capital programme, helping to ensure that projects are delivered on time and within budget.

As a Management Accountant you will be responsible for a variety of financial tasks, such as preparing material for our consolidated financial statements and liaising with internal and external auditors, partnering with departments to deliver projects, and contributing to the Museum-wide budgeting process.

Key areas of responsibility

• Working with the management accountants and accounts processing team to provide best practice accounting, processing and reporting services to all Museum staff.
• Preparation of financial reports and forecasts.
• Preparation of material for the consolidated financial statements and liaise with the auditors.
• Ensuring compliance with public sector and charitable sector regulations and guidelines.
• Analysis of Museum-wide income and expenditure streams to monitor and improve efficiency and profitability.
• Providing and reviewing financial information for business cases and funding applications.
• Supporting the Estates and Capital Projects team on project reporting for the capital programme.

About you

• Educated to degree level or equivalent experience, with a CCAB accountancy qualification.
• Good technical knowledge of relevant Accounting Standards and regulatory framework, income tax, NI and VAT.
• Audit experience, including some post qualification experience.
• Ability to identify, handle and deal with complex problems across a wide range of disciplines.
• Excellent oral and written communication skills.
• Ability to resolve problems swiftly and effectively and make appropriate decisions.

Benefits

• Generous annual leave allowance of 25 days, rising to 30 after long service. Plus 2.5 privilege days in addition to Bank Holidays.
• Membership of the civil service pension scheme (find out exactly what benefits a civil service pension provides).
• Free entry to a wide range of museums and exhibitions all over the world
• Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections
• Interest-free travel, bicycle and rental deposit loans
• Wide range of training and professional and personal development opportunities
• Employee Assistance Programme
• Subsidised staff canteen and discounts on gift shop purchases

If you have any additional needs that we should be aware of to support you with your application, please provide details

The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

The Mental Health Foundation is recruiting for a Policy & Public Affairs Manager (Wales) to support the Policy & Public Affairs team based at our Cardiff office.

Mae’r Sefydliad Iechyd Meddwl yn recriwtio ar gyfer Rheolwr Polisi a Materion Cyhoeddus (Cymru) i gefnogi’r tîm Polisi a Materion Cyhoeddus yn ein swyddfa yng Nghaerdydd a gweithio o bell.

Deadline: 5pm Thursday 20th November
Location: Cardiff
Salary: Starting salary £38,193 rising to £42,385 pro rata (£19,096.50 rising to £21,192.50 actual)
Hours: Part-time, 16 hours per week (0.5 FTE)
Contract type: This is a permanent role

Dyddiad cau: 5pm ddydd Lau 20 Tachwedd
Lleoliad: Caerdydd
Cyflog: Cyflog cychwynnol o £38,193 gan godi i £38,193 pro rata (cyflog gwirioneddol o £19,096.50 yn codi i £21,192.50)
Oriau: Rhan amser, 16 awr yr wythnos (0.5 Cyfwerth ag Amser Llawn)
Cytundeb: Rôl barhaol

This exciting role will develop and lead our policy and public affairs work in Wales at a pivotal moment in Welsh policy and politics. Working independently and with colleagues across the UK, this role will build and maintain key policy relationships with the Senedd and across the mental health sector in Wales and develop campaigns to drive better understanding and action on public mental health in Wales.

Bydd y rôl gyffrous hon yn datblygu ac yn arwain ein gwaith polisi a materion cyhoeddus yng Nghymru mewn cyfnod tyngedfennol ym maes polisi a gwleidyddiaeth yng Nghymru. Gan weithio’n annibynnol a gyda chydweithwyr ledled y DU, bydd y rôl hon yn meithrin a chynnal perthnasoedd polisi allweddol gyda’r Senedd ac ar draws y sector iechyd meddwl yng Nghymru, ac yn datblygu ymgyrchoedd i gael gwell dealltwriaeth a gweithredu ar iechyd meddwl y cyhoedd yng Nghymru.

What does the role involve?

• Build and maintain relationships with key stakeholders in Wales, including policymakers, healthcare professionals, and people with lived experience.
• Develop and lead campaigns on public mental health in Wales.
• Analyse policy developments in Wales and their impact on people with mental health problems.

Beth mae’r rôl yn ei gynnwys?

• Meithrin a chynnal perthnasoedd gyda rhanddeiliaid allweddol yng Nghymru, gan gynnwys gwneuthurwyr polisi, gweithwyr iechyd proffesiynol, a phobl gyda phrofiad byw.
• Datblygu ac arwain ymgyrchoedd iechyd meddwl cyhoeddus yng Nghymru.
• Dadansoddi datblygiadau polisi yng Nghymru a’u heffaith ar bobl gyda phroblemau iechyd meddwl.

What skills, knowledge and experience are we looking for?

• A strong understanding of the Welsh political system
• Experience in developing and implementing campaigns to influence policy change
• Proven ability to analyse data and develop evidence-based policy recommendations

Pa sgiliau, gwybodaeth a phrofiad yr ydym ni’n chwilio amdanynt?

• Dealltwriaeth gadarn o’r system wleidyddol yng Nghymru
• Profiad o ddatblygu a gweithredu ymgyrchoedd i ddylanwadu ar newid polisi
• Y gallu i ddadansoddi data a datblygu argymhellion polisi’n seiliedig ar dystiolaeth

Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.

Mae diogelu yn fater i bawb – mae’r Sefydliad Iechyd Meddwl wedi ymrwymo i ddiogelu a hybu llesiant ei holl fuddiolwyr, y rhai sydd o’u cwmpas, ei staff, ei wirfoddolwyr, ac unrhyw un arall sy’n dod i gysylltiad gyda’i wasanaethau, ac mae’n disgwyl i’r holl ymddiriedolwyr, staff a gwirfoddolwyr rannu’r ymrwymiad hwn. Bydd gofyn i’r ymgeisydd llwyddiannus gwblhau gweithdrefnau fetio priodol (prawf cymhwysedd i weithio yn y DU, prawf preswylio a sgrinio cyflogaeth boddhaol, gan gynnwys gwiriad Datgelu a dau eirda mwyaf diweddar), ynghyd ag adnewyddu gwiriadau Datgelu bob tair blynedd. Ni allwn noddi’r swydd hon, mae’n rhaid i chi allu dangos eich cymhwysedd i weithio yn y DU.

How to apply / Sut i ymgeisio

If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application via our website. Please ensure you attach an up-to-date CV and statement of suitability answering all points of the person specification. Applications will close at 5pm on Thursday 20th November and we are unable to accept late applications. Interviews are planned for 1st & 2nd December.

Os ydych chi’n credu bod eich sgiliau’n cyfateb, ac os hoffech fod yn rhan o sefydliad deinamig sy’n tyfu, cwblhewch a chyflwynwch eich cais isod. Sicrhewch eich bod yn atodi CV diweddar a datganiad o addasrwydd gan ateb yr holl bwyntiau a nodir yn y fanyleb person. Bydd y cyfnod ymgeisio’n cau am 5pm ddydd Lau 20 Tachwedd, ac ni allwn dderbyn ceisiadau hwyr. Bwriedir cynnal cyfweliadau ar 1 a 2 Rhagfyr.

We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.

Rydym ni’n credu y dylai ein pobl gynrychioli’r cymunedau, y sefydliadau a’r unigolion yr ydym yn gweithio â nhw. Mae amrywiaeth a chynhwysiant yn flaenoriaeth strategol i ni fel cyflogwr, ac fel elusen iechyd meddwl, ac rydym yn falch o fod yn un o lofnodwyr Siarter Hil yn y  Gweithle, Busnes yn y Gymuned, a’r Cynllun Hyderus o Ran Anabledd. Rydym yn mynd ati’n weithredol i annog ceisiadau gan adrannau o’r gymuned sy’n cael eu tangynrychioli.

If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.

Os oes gennych anabledd, angen cymorth ychwanegol, neu os oes gennych unrhyw gwestiynau’n ymwneud â’r rôl, cysylltwch â ni. Rydym yn gwneud addasiadau rhesymol drwy gydol y broses recriwtio ac yn ystod cyflogaeth. Bydd ymgeiswyr gydag anabledd sy’n bodloni’r holl feini prawf yn y fanyleb person yn cael cynnig cyfweliad. Felly, sicrhewch eich bod yn rhoi tic yn y blwch perthnasol at y ffurflen gais ac yn nodi’n glir yn eich cais/llythyr eglurhaol os ydych yn ystyried eich bod yn bodloni gofynion Deddf Cydraddoldeb 2010 / Deddf Gwahaniaethu ar Sail Anabledd 1995.

We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.

Rydym ni’n gweithredu system recriwtio ddigidol yn bennaf (gan gynnwys cyfweliadau dros fideo gynadledda). Rydym wedi symud tuag at fodel o weithio hybrid o 2 ddiwrnod o leiaf yn y swyddfa bob wythnos, a’r gweddill yn gweithio o gartref.

We look forward to hearing from you!

Edrychwn ymlaen at glywed gennych chi!

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a Volunteer Coordinator to join our team in Midlands and South Region. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for a Volunteer Coordinator to join our team covering the Midlands and South of England. Your role will require you to oversee and run the volunteer programme, including recruitment and training of volunteers to support the delivery of contracts.  You will also be supporting the Operational Managers to coordinate and promote VoiceAbilitiy’s volunteer work in the area to meet the needs of the service and those that volunteer.

About you

Desirably you will have some experience of volunteering or, working with volunteers/ vulnerable people, or delivering advocacy.  You will have a knowledge of advocacy in health, social care and other settings and an understanding of the issues affecting adult social care, disability, autism, and mental health service users.

You should also understand safeguarding in relation to volunteering and the people we work with and the social values of volunteering and volunteer projects.

How will you make a difference?

You will be responsible for ensuring that we select the best volunteers for our roles; ensuring that they receive appropriate training and development to ensure that we are delivering the service required by our clients.

You will help to develop appropriate volunteer opportunities to meet the needs of our volunteering service and support the Operations Manager to coordinate and promote VoiceAbility’s volunteering work in Scotland.

You will lead on recruitment, ensuring that safe recruitment practice and appropriate checks are adhered to.  Matching prospective volunteers to appropriate opportunities for them to thrive in and facilitate group supervision and individual wellbeing checks.

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.

Benefits:

• 28 days annual leave plus bank holidays
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications; 10am on Friday 14th November , however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Volunteer Coordinator.

We look forward to hearing from you.

We are looking for a GM RASSO Pathfinder Worker to join the team at MASH and provide support to women.

We believe in choice and empowerment, focusing on the material impact and reality of women’s lives, and how we can work with women to create the change that works for them. We hold a strong belief in women’s assets, talents, skills and abilities. Through our services we partner with women as they access and navigate services to aid recovery and realise their goals.

MASH is the only organisation in Greater Manchester which exists specifically to support women who sex work. Through our range of services we build trusted relationships with women to keep them safer, healthier and more equipped to take control of their lives.

The Pathfinder Partnership was established between specialist VCSE and NHS organisations to support survivors of sexual violence and abuse, who have additional and complex mental health needs that are impacting on their ability to address their sexual trauma. 

The partnership offers consultation, assessment, case management and therapeutic interventions to individuals referred in via the partner organisations. The team is made up of pathfinder workers, Highly Specialist Psychotherapists and has a small psychiatry provision. 

We are looking for a Pathfinder Worker to work within MASH with the aim of supporting women identified as potentially benefitting from a Pathfinder intervention to overcome obstacles in addressing their mental health needs and facilitating them to access the most appropriate mental health support or therapy. 

It is an occupational requirement under the Equality Act 2010 (Schedule 9, part 1) for this post to be filled only by a woman

About the Alliance

The Sexual Violence (SV) Alliance is a ground-breaking collaboration between seven specialist sexual violence organisations: four Rape Crisis Centres (nia, Rape Crisis South London, Solace and Women & Girls Network) and three specialist organisations, (Galop, Respond, and SurvivorsUK). Together, we bring experience in delivering expert, intersectional, and trauma-informed services to survivors of sexual violence.

About the role

We are seeking a visionary Director to lead our strategic and operational transformation, ensuring our services are inclusive, responsive, and survivor-led. The role will be based at nia, but will work across, and be accountable to, all Alliance members.

As Director, you will play a central role in shaping and delivering the Alliance’s strategic and operational goals. You will lead the Alliance Management Team, support the Leadership Team, and work alongside experts with lived experience to improve service access, consistency, and responsiveness for London’s diverse survivor communities — especially those facing the greatest intersectional disadvantage.

The Director will oversee the transformation of intake and referral pathways, monitor performance, manage risk and oversee governance structures, while fostering collaboration and accountability across all member organisations. You will also represent the Alliance externally, influencing policy, securing resources, and amplifying the voices of marginalised survivors. The ideal candidate will bring leadership experience in specialist sexual violence services, a deep commitment to feminist and anti-racist principles, and the ability to navigate complexity with clarity and compassion.

This is a unique opportunity to shape the future of sexual violence support in London and make a lasting impact.

CV’s will not be accepted

How to apply:

Closing date:   10am, 14 Novembr 2025

Interview date: 26 November 2025

Contract requirements:Women-only- this role will be working across women only as well as mixed gender services

Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions). Part 1 (Occupational Requirements), of the Equality Act (2010) applies

The post is subject to an enhanced vetting and barring check and open to women only.

Are you a highly organised, proactive leader with proven management experience and a passion for delivering exceptional visitor experiences? Guildford Cathedral is seeking a dynamic Head of Commercial Enterprise to oversee our Visitor Experience and Events Team. In this pivotal role, you will drive excellence across our Café Restaurant franchise and Cathedral Shop, ensuring outstanding service for all events clients and visitors.​

Background​

​Guildford Cathedral is a sacred space and a community of people who engage with God and the wider world for the common good.  We do this by being a warm-hearted community open to God, to all, to growth and to transformation.  Over 100,000 visitors come to the Cathedral each year and our Cathedral ‘community’ comprises thousands who feel close the Cathedral because of historical connection, the purchase of a brick in the 1950s, their membership of the worshipping congregations or staff and volunteers.​

Reporting to:Chief Operating Officer.

Accountable to:The Chapter of Guildford Cathedral and the Guildford Cathedral Enterprises Management Board.

Hours and salary:Full time – 35 hours per week (flexibility is essential for this role and the hours worked are governed by the pattern of the events programme). The salary for the post is £45400.

​

What You'll Do:​​

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Lead the Enterprise team to provide an outstanding level of service to events clients, visitors, including the families programme, and deliver excellence in the Café Restaurant franchise and the Shop. You will work enthusiastically as part of the Cathedral’s team of staff and volunteers to help deliver our vision. ​

​

Some of the Key Responsibilities of the role:​​

• Events

  • To direct the events team in organising the extensive events programme, maximise the spare capacity of the Cathedral building and the adjacent grounds, thereby generating income as required by the Cathedral budget.
  • To be responsible for the execution of events, delegating to the Events Team and/or other Staff members as appropriate.
  • To be on duty as part of the team rota delivering events.

  Café Restaurant

  • To ensure that the franchise delivers the requisite performance, in terms of quality and financial benefit to the Cathedral, as required by the contract between Guildford Cathedral Enterprises and the franchisee.

  Management

  • To be the line manager for the Enterprise team members, including Events Officer, Events Assistant, Shop Manager & Shop Assistant, Visitor Engagement Officer, and the Families Engagement Officer.
  • To be the Cathedral point of contact for management issues related to the employees of the Café Restaurant franchisee.
  • To attend Diary Management and Head of Department Meetings.
  • To ensure all marketing and relevant information reaches the marketing team in a timely manner.

  Shop

  • To direct the Shop team to provide value for money in the Shop, delivering an excellent level of service to the community and a level of income required by the Cathedral budget.

  Visitor Engagement & Families Programme

  • To direct the Visitor Engagement Officer and Family Engagement Officer to deliver the wide programme of tours, concerts, and Family engagement days, broadening our visitor numbers and demographic and managing the outreach activities actively and effectively.​

We are looking for a Head of Commercial Enterprise who will has:​​

• Significant management and leadership experience.
• Excellent customer service skills.
• Excellent financial, numerical, and administrative skills.
• The ability to work within tight deadlines, highly organised with excellent time management skills.
• Excellent written and oral communication skills.
• Confidence and is self-starter, diplomatic and helpful.
• Flexibility and is a responsive team player.
• Evidence of strong IT skills.
• Experience of working in a unique venue or similar environment.
• 3 years operational experience of running events.​

BENEFITS

• Flexible working arrangements
• 40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days
• Strong commitment to professional development with a dedicated training budget
• Annual performance and pay progression reviews
• Up to 5% pension contribution
• Scope to take real ownership in a fast-growing charity
• Cycle to work scheme
• Employee Assistance Programme offering free therapy
• Work phone and laptop
• A supportive and inclusive culture with regular team social events

Settle is committed to increasing the representation of lived experience of the care system in our team. For this reason, care-experienced applicants who meet the essential criteria below are particularly encouraged to apply, and will be guaranteed an interview. Please refer to the final page of the job description to understand what we mean by the term ‘care-experienced’.

We’re looking to grow our delivery team with a brand new role that is responsible for processing the referrals we receive for the Settle Programme as well as holding assessment meetings as and when necessary. The successful candidate will also be a Senior Settle Coach holding a reduced caseload and using their frontline skills to work one-to-one with care-experienced young people across London.

For this role, we anticipate that you will spend 50-60% of your time processing and responding to referrals, including taking further steps to assess the needs of the young person who has been referred. To do this you’ll work closely with our Programme Management team, Business Development team and referral partners to ensure that we have all the necessary information to deal safely and appropriately with referrals. As this is a new role to the organisation, there will be scope to shape and influence the way this work is managed alongside your manager and our Chief Operating Officer.

We then anticipate you will spend the remaining 40-50% of your time as a Senior Settle Coach, working on the frontline, delivering one-to-one sessions with care-experienced young people across London. You’ll work closely with our partners to ensure the smooth delivery of our contracts and with the Programme Management team and Senior Partnerships Manager to support reporting on outcomes and regular partnership meetings.

You will report into a manager within the Programme Management team.

Candidates with experience of assessing and managing risk are encouraged to apply. Essential requirements include the ability to hold multiple perspectives alongside each other, ability to approach risk and need from a curious perspective, comfort and ability to escalate concerns as well as strong people skills. It is essential that the candidate has at least 2 years of frontline experience to fulfil the Senior Settle Coach requirements.

We are advertising this role on a hybrid basis; with travel into the office one or two days a week and travelling to deliver sessions across London for some of the rest of the week.

Genuine innovation. Visionary solutions. Surprising results.

Salesforce CRM Engineer

£52,000 - £58,000 plus

Reports to: Lead CRM Engineer

Grade: P2

Directorate: Chief Operating Office

Contract: Contract type

Hours: Full time 35 hours per week

Location: Stratford, London . Office-based with high flexibility (1-2 days per week in the office)

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Closing date: 16 November 2025, 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.

Recruitment process: 1 stage competency interview

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.

As a CRM Engineer at Cancer Research UK (CRUK) you will play an essential role in our migration from Sieble to Salesforce by helping to deliver specific packages of development for our Salesforce platform within one of our Technology product teams while running our CRM platform in production, in collaboration with the CRM support team.

Collaborating with other Engineers, Sieble Application Administrators, Product Managers, Testers, Agile Coaches, Architects, support engineers, end users, and Business Analysts you will adopt and ensure best practices while looking for new and improved approaches to technical challenges. You must be able to communicate with less technical colleagues from the wider charity in a language they can understand to help them convert business challenges into technical solutions.

A key part of the role is to keep the Salesforce system operational by managing administrative changes from both the development teams and support functions. This will involve maintaining and onboarding user profiles as the platform grows (we currently have 70 users, are onboarding 100 this quarter, and up to 500 in the first half of next year). You will also work to continually improve the accessibility, availability, performance, and security of our Salesforce products and environments.

What will I be doing?

• Working independently or in collaboration with Solution Architects to support solutions in line with the CRM Engineering strategy
• Collaborating with Product Managers, Service Designers, UX Designers, Business Analysts, and operational teams/support to identify user needs, discuss capabilities and iteratively design solutions
• Contributing to the CRM Engineering capability team to identify and share good practices; develop standards, patterns, automation & tools; and reduce technical debt and operational risks
• Developing the CRM platform ensuring clean, readable, and properly tested code based on tried and tested design patterns while running the platform in production with the CRM support team
• Building applications on our Salesforce platform which includes data model design, custom UIs, custom logic, inbound and outbound integration logic
• Working with Infrastructure teams to request appropriate infrastructure builds for production and non-production in support of the required CRM technical architecture.
• Work with infrastructure teams to request appropriate infrastructure builds for production and non-production in support of the required technical architecture
• Tracking license usage across all application environments.
• Liaising with less technical colleagues from the wider charity in a language they can understand to help them convert business challenges into technical solutions
• Managing administrative tasks on CRM platforms (including deployment of code, configuration, user admin such as onboarding and maintanence etc)

What are you looking for?

• Salesforce Administration Certified (Admin 201)
• Ability to manage administrative tasks on Salesforce (including deployment of code, configuration, and user admin)
• Built applications on Salesforce including data model design, custom UIs, custom logic, inbound and outbound integration logic
• Ran critical services in production and designing highly-available, scalable, and secure solutions
• Ability to cope with continual change and contribute constructively to improvement cycles
• Awareness of integration technologies (e.g. Informatica, MS SSIS, Weblogic, and associated transport protocols- such as JMS, web services in an administrative capacity)

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our .

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.

For more information about working with us please or contact us at .

For more updates on our work and careers, follow us on: , , , and .

Salary: £24,570.00 per annum pro-rated

Location: Bristol Clifton Shelter Shop

Contract: Permanent

Hours: Part time, 15 hours per week

Closing date: Sunday the 12th of October at 11:30pm

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Bristol Clifton shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role.

You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs

Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

The Stable Family Home Trust is a values-led organisation where people always come first. Our main purpose is to support adults with learning disabilities to develop the skills and confidence that enable them to live their lives as independently as possible; to participate in their local communities and be valued for the extraordinary contribution they make to our society. We run a varied and exciting day services programme from our three sites in Christchurch, Ringwood and Southbourne, and run supported living and residential living services in Southbourne and Ringwood.

We are looking for a modern people leader who will bring fresh thinking and inspire trust across the organisation; a forward -thinking person who will model the standards of behaviour expected from employees and effectively challenge any employee behaviour that falls below these standards. You will be a confident communicator and decision-maker with the ability to respond quickly and effectively to employee issues.

You will be part of the Senior Leadership Team and will have significant involvement in the development of the Trust across all areas, including future workforce development and organisational transformation.

Working closely with the Chief Executive you will be the trusted deputy in their absence, making key decisions relating to all aspects of the organisation’s operations and providing a consistent leadership approach that reflects our organisational values.

To be shortlisted for this role we require an application form to be completed and submitted.

To apply for the role, please click the button to be redirected to our website.

The Jobs, Education and Training (JET) team works with young people facing homelessness to support them into meaningful and appropriate employment, training opportunities, apprenticeships, volunteering, and education. As part of our delivery, we have developed a weekly ESOL group for young people looking to improve their spoken English, many of whom are young refugees and asylum seekers. Your role would involve the planning, preparation and delivery of these non-formal education sessions as well as delivering wider 1:1 JET casework. While you will work with all young people in the service, this role will focus on developing our JET delivery for young refugees, asylum seekers and those with English as a second language. You will also spend approximately 1 day per week helping us to deliver our core day-centre service.

• Permanent, full-time role in the Youth Work Team
• Salary: £31,200-£34,736
• Deadline to apply: 9am Monday 24 November