Support Volunteer Jobs

We are looking for a motivated & empathetic individual to join the team at Victim Support based at Compass House, Ashford as Initial Support Agents (known internally as Triage & Early Intervention Officers). This is position is offered on a one year fixed term contract.

Are you looking for a new challenge that will be rewarding and make a real difference to people's lives? Do you enjoy talking to people, providing empathy & support, and helping to find solutions to problems?

If this sound like you, then we'd love to hear from you...

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

You will be talking to people on the telephone from a variety of different backgrounds, all with different experiences. No two days are the same & you will need to use your communication skills and resilient nature to help those dealing with trauma and the effects of crime, who may have gone through a life-changing experience. Previous experience is not required as you will receive robust training prior to working directly with clients. You will also receive ongoing support to ensure that you can provide victims with quick responses to meet their needs and help them cope and recover.

These roles are based in our Victim Care Unit in Ashford. You will be working shifts Monday to Friday between 8am and 4pm or 12pm and 8pm. Shifts are designated on a rota basis and scheduled well in advance so you can plan ahead. You will be working within a supportive team that is part of a large independent charity which offers the opportunity to develop skills to enhance your ongoing personal development.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

The application will ask you for specific evidence of how you have demonstrated each of the below shortlisting criteria. You will need to give examples of each in your application so that the panel can assess your potential based on previous experiences.

Those candidates determined by the panel as meeting or exceeding the criteria based on the written evidence will then be invited to attend a competency based interview and further skills assessment.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

At the heart of our fundraising and marketing strategy is a real focus on building lasting, meaningful, and relevant relationships with all our supporters, demonstrating the importance and value of the contributions that they make. Our Individual Giving programme makes up a considerable proportion of our total income and the primary responsibility for this role is providing important support for this vital programme. You’ll love talking to our supporters, taking time to understand them, listen to what they are interested in and making sure they feel valued. Starlight’s reputation for supporter care will really matter to you and you’ll naturally want to be accurate, efficient and effective in dealing 3 with queries, handling and recording donations on CRM and ensuring that appropriate and timely responses are sent to all supporters. You’ll also enjoy developing your fundraising skills and supporting Individual Giving activities to ensure we are delivering the best activities for our supporters to drive more donations. With your experience and expertise, you’ll support our reputation for positive, warm touchpoints and excellent customer service.

We have an exciting opportunity for a Triage & Early Interventions Officer to join the Gwent team in Pontypool Police Station, working 37.5 hours a week. This is a fixed term post until February 2025.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based In Pontypool Police Station however we have currently adopted a hybrid model. As a Triage and Early Interventions Officer you will:

• act as the first point of contact for clients referred to the service, completing impact & risks assessments & providing a tailored response
• follow agreed processes to contact victims of domestic abuse & sexual violence
• manage a caseload of clients requiring immediate & short term interventions, referring on those with more long term needs
• maintain accurate & confidential case management records providing performance information as required
• respond appropriately to safeguarding concerns
• ensure that all clients are of aware of their rights under the Victim's Code of Practice & the Witness Charter

You will need:

• a good understanding & use of the English language both verbally and in writing
• knowledge of safeguarding issues
• the ability to manage a demanding workload to meet a range of conflicting deadlines
• expereince in developing & maintaining partnerships with internal & external stakeholders
• Good telephone & IT skills required to use a database
• to work as part of a team as well as working independently without direct supervision

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities.

VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We are looking for motivated & empathetic individuals to join the team at Victim Support based at Compass House, Ashford as Initial Support Agents (known internally as Triage & Early Intervention Officers).

Are you looking for a new challenge that will be rewarding and make a real difference to people's lives? Do you enjoy talking to people, providing empathy & support, and helping to find solutions to problems?

If this sound like you, then we'd love to hear from you...

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

You will be talking to people on the telephone from a variety of different backgrounds, all with different experiences. No two days are the same & you will need to use your communication skills and resilient nature to help those dealing with trauma and the effects of crime, who may have gone through a life-changing experience. Previous experience is not required as you will receive robust training prior to working directly with clients. You will also receive ongoing support to ensure that you can provide victims with quick responses to meet their needs and help them cope and recover.

These roles are based in our Victim Care Unit in Ashford. You will be working shifts Monday to Friday between 8am and 4pm or 12pm and 8pm. Shifts are designated on a rota basis and scheduled well in advance so you can plan ahead. You will be working within a supportive team that is part of a large independent charity which offers the opportunity to develop skills to enhance your ongoing personal development.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

The application will ask you for specific evidence of how you have demonstrated each of the below shortlisting criteria. You will need to give examples of each in your application so that the panel can assess your potential based on previous experiences.

Those candidates determined by the panel as meeting or exceeding the criteria based on the written evidence will then be invited to attend a competency based interview and further skills assessment.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Location: Home/London-based with opportunity to work from Vauxhall office

As Project Support Officer you will support the London & South East Area Manager and Regional Managers with volunteer recruitment, documentation of training, giving our volunteers a fantastic experience, guest outreach and giving extra support to our London & South East projects as and when required to aid development and growth within the region.

Each of our Projects is run by Project Leaders (volunteer position) and supported by Regional Managers through recruitment and training of volunteers. Your will support the Regional Managers so that they can manage more projects, knowing that you have helped with the embedding of volunteers, along with supporting expansion plans within their areas. This support could range from developing relationships with our food suppliers, researching local organisations to support with guest outreach, and recruiting new Project Leaders for the Area.

You will have excellent verbal and written communication skills, and be able to talk confidently to external people about our Projects. You will also be a good organizer, with the ability to manage multiple tasks within multiple Projects. You will have a passion for food and cooking, and be committed to our objectives and ethics.

This role will require some attendance at our Community Meals projects, to support with delivery as necessary, which will include evening and weekend work. As well as projects across London, our South East projects include Southampton, Portsmouth, Aylesbury and exciting new openings in Slough and Reading in 2024.

Benefits: We offer 26.5 working days (this includes 3.5 days for the Christmas close down) plus additional holiday for length of service, up to a maximum of 30 days (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.

How to apply:  Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.

Deadline for your application:  11.59pm on Wednesday 19th June 2024.

Interview process: Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview (likely to be sent between 20th – 21st June)

Interviews: planned for Thursday 27th June.

Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.

Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.

Who we are looking for
We are looking for a highly effective person – someone who is passionate about volunteering and looking for an opportunity to work with Islington’s residents and our vibrant and diverse VCFSE sector.

Purpose of the role (and primary function)
We are entering an exciting new phase of development at VAI, and our ambition is to maintain our current volunteering support offer as well as developing new services.

We are seeking a Volunteer Centre Support Officer to:

• Deliver high-quality volunteering brokerage (connect) services to residents and VCFSE organisations.
• Lead on volunteering outreach in the community.
• Provide good practice volunteering support to VCFSE and corporate and public sector organisations.
• Assist with the day to day running of the Volunteer Centre including volunteer management and the continuous development of the service.
• Promote volunteering and assist with marketing of the Volunteer Centre service.

Are you passionate about working with older adults who have care and support needs? If so, we want to hear from you!

Age UK Lewisham and Southwark are looking for a Support Worker to escort service users to and from their Day Centre in Southwark, deliver a programme of day care activities, and to ensure their personal, social and cultural needs are met.

The successful candidate will have a good understanding of the needs and issues affecting older people including dementia awareness, and have worked or lived experience of caring. They will be able to work as part of a team and travel within Southwark and Lewisham. Great interpersonal skills required along with the ability to work to Age UK Lewisham and Southwark’s values to empower and enable older people to lead fulfilled lives.

Age UK Lewisham and Southwark aims to provide a safe, inclusive workplace for people of all backgrounds. We celebrate diversity and are committed to creating an inclusive environment for all employees and we strongly encourage you to apply if you are from a marginalized or underrepresented group.

Employee Benefits:

• Hourly rate above London Living Wage
• 26 days annual leave + bank holidays
• Additional 1 day leave for Birthdays
• Access to an Employee Assistance Programme including access to a helpline for partners and dependents
• Generous contractual sick pay scheme, allowing staff to recover without the worry of loss of income
• CycleScheme members – enabling employees to save 25-39% of the cost of a new bike & accessories whilst also spreading the cost
• TechScheme members – enabling employees to purchase tech and home furnishing through AUKLS and spread the cost from their salary

For full details please download the Job Pack which includes a Job Description, Person Specification and application form.

Closing date for applications – 9am on 17 June 2024 

Interviews will take place week commencing 1 July 2024 at Stones End Day Centre, Southwark 

Battersea is undergoing a significant transformation programme (known as Launchpad) to deliver real change in the way we work with, utilise, and learn from data. Our new approach will enable smoother animal, customer and supporter journeys and will help us embed a truly data and insight-driven approach to decision-making at Battersea. The first phase of the programme is to implement Salesforce Lightning as the organisations single CRM application.

With the programme underway, in the preparation for the first go live, this exciting role has been created within the new Data Applications team to ensure that all the system users are expertly supported.

This role, working within the Data Applications Team will initially contribute to the Launchpad programme by supporting training and UAT activity. Once the programme has been completed, this role will then be responsible for the ongoing support and maintenance needs for the new Salesforce Lightning CRM and other related applications as they are launched.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 13th June 2024

Interview date(s): w/c 17th June - w/c 24th June 2024

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

What We Are Looking For:  

We are seeking a dedicated, proactive and compassionate group support co-ordinator to lead the further development, delivery, and integration of Self Injury Support’s community-based group support programme, with a focus on accessibility and reaching and engaging with diverse communities across the Bristol, North Somerset and South Gloucestershire area. 

About the Position    

Group Support Co-ordinator  

Pay grade: NJC Grade Point 24 - £33,024 per annum pro-rata based on a three-day working week comprising 21 hours per week (£18,797). 

Hours: 21 per week, with some flexibility as to how these hours are delivered; including meetings and groups in the community and office-based work. 

Location: Central Bristol, community venues across the Bristol, North Somerset and South Gloucestershire area. 

Deadline: Monday 17th June 2024, 12pm  

Duties and responsibilities 

Service Development 

Consultation and Outreach 

1. Consult with current and potential group participants and draw on existing service data analysis to inform the content, locations, timings and other details of a groups programme for people affected by self-harm, following on from previous pilot groups run in 2023 and 2024 
2. Analyse consultation and service data and in collaboration with team members decide on groups programme themes 

Community Connections and Groups Development 

1. Connect with and become a member of a range of relevant community networks in the local area to both share service information and learning, and learn about range of wider community support available 
2. Connect with and build a database of potential facilitators and venues
3. Develop a rolling groups calendar with a core ongoing peer support group and time-limited specialist groups 
4. Build on existing processes and further develop processes and procedures to ensure robust record keeping, partnership agreements and safeguarding processes are in place that are GDPR compliant 
5. In collaboration with other Self Injury Support services, explore areas of overlap, potential for shared learning and joint working 
6. In collaboration with other Self Injury Support services, develop processes and procedures to support inclusivity and accessibility, including the administration of an accessibility fund for participants 

Service Delivery 

Groups Promotion and Delivery 

1. Handle groups logistics such as booking specialist facilitators, venues, refreshments and materials in line with budget
2. In collaboration with the Communications Officer develop print and digital promotional materials and develop a dissemination plan 
3. In collaboration with other Self Injury Support services, conduct outreach work to promote the groups programme to other relevant community groups and organisations 
4. Respond to group programme enquiries and bookings, keep accurate, GDPR compliant records of participants, send information to participants in a timely manner 
5. Administer the accessibility fund with support from the Finance Administrator 
6. Support the delivery of groups in collaboration with other Self Injury Support team members 
7. In collaboration with the Self Injury Support safeguarding team, ensure all safeguarding concerns are addressed promptly and recorded in line with organisational policy 
8. Take part in personal reflective practice and professional development training as needed 

Review and Evaluation 

1. Plan appropriate evaluation and monitoring of the groups programme which encompasses the experiences of participants and facilitators and aligns with wider organisational service monitoring 
2. Present evaluation findings in reports for the board of trustees and funders as needed 

Other 

1. Attend organisational team meetings and support organisational events and campaigns.
2. Any other duties relevant to your role as requested by your line manager 

The Client Support Worker targets those who need the Foodbank on a repeated basis and offers a package of support to address the complex and often overwhelming challenges and crisis situations they are facing.  You will work with clients to give time, advice, advocacy and emotional support as well as providing personalised support.  This could include assisting them to access help with finances, debt, social isolation and other issues and connect them with other local projects which may be relevant. You will also work closely with the referral agencies who issue Foodbank vouchers.

Principal Duties and responsibilities to include:

•  Client Engagement: Sit down with visitors and engage in conversation with them.  Offer a listening ear and signpost clients, as required, to further support using your knowledge of the local environment. 

• Client Support:  Develop individual plans for clients to assist them through next steps.  Act as an advocate where appropriate, assisting with phone calls, form filling and appointments.  Accompany clients to other projects as required.

•  Administration: Understand and complete the administrative processes for referrals and applying for various grants

• Signposting: Proactively explore the local support offering, build relationships and add useful resources to the signposting folder and disseminate to the centre teams regularly

• Centre Culture:  Work alongside the Centre Coordinators and volunteers to make foodbank visitors feel welcome

• Volunteer Support: Support volunteers in centres to increase their skills and knowledge

 Key attributes and skills

• Positive and proactive: being proactive and outgoing, resourceful and imaginative, encouraging and resilient, with a strong positive attitude.

• Community experience: previous experience of casework and working with people with challenging situations.  An understanding of safeguarding.

• Empathetic and caring: able to listen to and connect with a range of clients and deal with everyone with kindness, care and tact; meeting people where they are.  The ability to work within professional boundaries.

• Passion and commitment: a genuine passion for BBF’s mission and for working hard to help the people we serve in a caring and practical way.

• Relationship management: ability to develop effective relationships with clients and local organisations and comfortable building networks.

• Interpersonal skills and team working: excellent interpersonal skills and the ability to work well in a team.  Able to deescalate challenging situations in a calm manner.

• IT skills: comfortable using and assisting clients with a range of technology – online applications, emails, attachments.

• Support for our Christian ethos and values: either being a practising Christian or demonstrating a strong willingness to support, and act in accordance with, BBF’s Christian ethos and values.

About Us 

Bromley Borough Foodbank (the “Foodbank”, “BBF” or “we”) was founded in 2011 by Christian churches as a foodbank serving those in need in the London Borough of Bromley. We are a member of the Trussell Trust network of over 400 UK foodbanks.

We remain proud of our Christian identity and ethos, but over the years we have grown into a community-based foodbank. We bring together individuals, schools, workplaces and other groups from all faiths and none to help people in our community facing financial hardship to get back on their feet. We also play our part in efforts to end the need for foodbanks in the UK.

SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through its helpline, email and text support and Online Forum; and promote and host research into causes, treatments and therapies.

About the role:

We are now looking for people interested in providing compassionate support to those affected by mental health problems, in particular people with severe mental illness, and carers, families and friends. You will provide support by telephone, email and text, as well as forming a close team with our skilled volunteers, who you will help to oversee through their development.

SANEline Support Officers provide support to callers with a wide range of mental health problems, via our confidential crisis line, SANEline that is open 365 days a year.

Working on SANEline requires empathy and resilience and we take pride in providing a nurturing environment and unwavering support to our teams.

Starting Salary: £26 - 28k per annum depending on experience

About you:

- You must have experience of working in mental health field

- You are personable, highly compassionate, and genuinely interested in supporting people from all walks of life

- You are a warm and confident communicator

- You can work collaboratively with your team and volunteers to ensure delivery of a high-quality service on SANEline

We are also keen to hear from people interested in different hours, or bank work, in particular those with counselling, psychology or therapy qualifications - email us through our website.
 

What can you expect?

To work within SANE framework, including regular check-ins, debriefs, and weekly team meetings.

To receive the full SANEline training and a further online training opportunities within specific areas.

To become part of an established and diverse team.

To gain exposure to a wide range of mental health problems.

To gain a valuable practical experience in providing emotional support to vulnerable people.

A culture where team members support and learn from each other.

A warm supportive and encouraging environment.
 

Requirements: 

• Ideally 1 year mental health experience 
• To undergo an enhanced DBS check
• Expected start date – July/August 2024
   

Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis

Closing date: Midday 19th June 2024

To apply: Please complete your application before the closing date, addressing all areas on the person specification (downloadable below) and tell us why you want to work for SANE. Applications without a supporting statement will not be considered.

Praxis is a dynamic, award-winning human rights charity. We have 40 years of experience working with migrant communities in London. Our immigration advice service offers support to more than 2,000 people each year. Praxis provides a safe space and support through immigration advice and support to access services such as housing and health. We run peer support groups that build social networks and confidence. Together with people with lived experience, Praxis campaigns for a compassionate and humane immigration system where no one is discriminated against based on their immigration status, race, or class.

To support our continued growth, we are looking for a Fundraising Support Officer to join our growing Fundraising team to help increase income generation. This is an exciting time to join the organisation as we look to build a future of excellent frontline services and influential lived experience led campaigning. 

You will play an integral role in the fundraising team in an ambitious organisation with exciting opportunities for fundraisers to contribute to growth and development.

We are looking for the below skills and experience:

· Working understanding of fundraising processes in charities, including grant funding, budgets and donations.

· Experience working with online payment/donation platforms, extracting and manipulating data.

· Experience of working with Salesforce and Google analytics, or keen willingness to learn.

· Strong communication skills, both written and verbal.

· Strong IT skills, including SharePoint and advanced Excel.

See the Person Specification and Job Description for more detail. 

Our Attractive Benefits Package Includes 

· A 35-hour working week including flexible working hours (pro rata for part time posts)

· A hybrid work model 

· 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays) 

· Option to buy up to 3 days annual leave each year.

· 1-day additional birthday leave

· A defined contribution pension scheme 

· Our employee assistance programme offers counselling and support for you 24/7. 

· A season ticket loan to help you spread the cost of your commute. 

We are an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status. 

Please see our website to find out more about our work.

For further details, please contact Gjori Langeland Head of Fundraising and Communications.

To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the person specification. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. 

If you would like to speak to someone about any adjustments or have any questions, please contact us and we will be in touch with you to make the necessary arrangements.

We are taking a dynamic approach in recruiting for this role, applications for this role will be processed on a rolling basis.

Our Muscle Group meetings provide a warm, friendly space for people affected by muscle-wasting and weakening conditions to meet with others in their local area. The groups meet either in person or on Zoom; three meetings per year are held in each of the 14 regions. Muscle Group meetings are a relaxed, confidential forum for people to ask questions, share experiences and learn from guest speakers. They should be fully accessible to all, including family, friends, and carers of those living with conditions.

You will lead on the organisation of these meetings and management of the volunteers who chair them, ensuring throughout that meetings meet the needs of our community.  

You will also support the Volunteer Engagement Manager to ensure that volunteers across the organisation are recruited, trained and managed effectively. Here at MDUK, it’s important that all our volunteers are supported in their roles – this includes an induction process that sets clear expectations and provides the training and resources they need, regular open communication with employees, and opportunities for peer-to-peer volunteer support. Team members will work with volunteers to ensure we’re making the best use of their skills and experience and that they get the most they can from their role.

Please download the job description to see full role responsibilities.

About us:

Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. In the last three years, there have been more than 10 new treatments – we want to continue this work and need your help so we can fund more research and support for families with a muscle-wasting condition.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Location: We operate a hybrid model (home and office, SE1). 

*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

Please note interviews are likely to be held on 2 and 3 July via Miscrosoft Teams.

We have an exciting opportunity for a Triage & Early Intervention Officer to join the Thames Valley team, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This is a hybrid role.

We have an exciting opportunity for you to join us as the Triage and Early Interventions Officer for the new Thames Valley Adults Victim Service. You will work closely and collaboratively with a range of stakeholders including the Office of the Police and Crime Commissioner for Thames Valley, Thames Valley Police, criminal justice agencies as well as other statutory agencies and third sector organisations across the Thames Valley.

Funded by the Office of Police and Crime Commissioner for Thames Valley the Adults Victims Service will provide emotional and practical support to adult victims of any crime. Support will be delivered in an innovative manner primarily through specialist group work provision - alongside online and telephone caseworker support. It will also play a vital role in making victims aware of crime and supporting agencies support victims of crime.

Your role will involve supporting people on the telephone, by text or email from a variety of different backgrounds, all with different experiences. You will process initial referrals received from the PCC's Victim First Hub making initial contact with victim survivors to confirm what type of support best meets their needs and referring them to the support. Your role will include case creation and updating systems. No two days will be the same and you will have the communication skills and resilient nature to help those dealing with trauma and the effects of crime, who may have gone through a life-changing experience.

You will need to be:

Confident, compassionate and empathic person who can work well under pressure. You will be speaking to people who may be upset, angry or in emotional difficulties and will need to be composed, empathic and be able to quickly assess situations.

You will be confident in using your IT skills to work on a case management system, access phone and online systems, email and Microsoft Office programmes.

Please see attached Job Description for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.