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Top job
Kinship, Remote
£50,000 plus £3,323 London weighting if applicable (pro rata if part-time)
Kinship is looking for a strong, collaborative innovator to lead and develop our peer support and community offer for England and Wales,
Posted 2 days ago
Closing in 3 days
Royal Geographical Society, Multiple Locations (Hybrid)
£25,000 - £28,000 per year (£12,500- £14,000 pro rata) depending on experience and qualifications
Posted 3 days ago
Closing in 5 days
Scope, Shrewsbury (On-site)
Starting full-time salary £21,840 per annum, pro rata for part time, rising to £22,167.60 on passing the probation period. Plus a further increase on reaching the experience level
Posted 3 days ago
Closing today at 09:00
Diocese of Edinburgh, Edinburgh (On-site)
£26,278 per year FTE
Posted 2 weeks ago Quick Apply
Closing tomorrow
Upbeat Communities, Derby, Derby (Hybrid)
£23,725 - £28,865 per year
We are looking for someone who is passionate about communicating a message of hope to support our work to welcome and empower refugees
Posted 1 week ago
Ashby Jenkins Recruitment, London (On-site)
£36000 - £40000 per year
Posted 2 weeks ago
Watts Gallery Trust, Guildford, Surrey (On-site)
£22,308 per year
Posted 2 days ago Quick Apply
Closing today at 23:59
Halle Concerts Society, Manchester (Hybrid)
£22,050 per year
Posted 1 month ago
Closing in 7 days
Sarcoma UK, London (Hybrid)
£16,200 per year
Posted 5 days ago
Closing in 5 days
Children with Cancer UK, Greater London (Hybrid)
£21,000 - £23,000 per year
This is a fantastic opportunity to a pivotal part of our Sports Team and a stepping stone in to the charity sector
Posted 3 days ago Quick Apply
Swindon and Gloucestershire Mind, SN1, Swindon (On-site)
£25,000 FTE
Seeking an experienced Human Resources Assistant to join Swindon and Gloucestershire Mind to provide support to managers and staff.
Posted 4 days ago Quick Apply
Page 2 of 17
London, Greater London (Hybrid)
£24,500 - £27,500 per year
Full-time
Contract (5 month contract)
Job description

Supporter Donations Assistant

Fixed term contract – x2 positions available for 5 months from 1st August – 31st December 2024

Full time (34.5 hours) - we are open to a conversation about how you work these hours

Location - Split between home and our London Office : minimum 1-2 days per/week in the office - *training provided in London office

London: £24,500 - £27,500 per/annum

National (home-based): £21,528 - £24,000 per/annum

Looking to gain behind-the scenes, operational supporter care experience within a large and successful charity? Keen to contribute to the work of a busy, friendly, and high-performing team? We have the ideal role for you...

About the role

The Supporter Care department is looking for a Supporter Donations Assistant to join our Supporter Donations Processing team for our Peak Season – this role becomes available each year to help us with the influx of donations we have around our headline fundraisers including Coffee Morning, Go Sober and our Macmillan Ball.

You’ll be accurately processing high volumes of manual income from various payment methods, inputting donations from our supporters on our income allocation system, creating meaningful personalised thank you letters and cards. In addition, you will undertake a range of admin duties in general support of the smooth and effective operation of Supporter Donations as a whole.

You’ll be working across multiple systems – CRM, SMS (internal income system), Sharepoint, DotDigital, Raisers Edge, Microsoft Outlook & Office and be expected to use initiative to follow internal process maps and documents to independently complete your work. We’re always open to doing things better, so welcome a proactive approach to efficiencies that we can make in the team.

You may also be required to work with our two other teams within Supporter Donations – Donations Queries & Gift Aid to assist them in resolving queries from our supporters and helping to process and claim Gift Aid sponsorship forms.

You will liaise with stakeholders across the organisation including our Finance team, colleagues across Supporter Care, Relationship Fundraising Managers and product teams in order to accurately thank and process supporter donations received by Macmillan across all channels, process event registrations & donations and restrict income where required. You will be delivering recognisable, high quality Macmillan correspondence in line with Brand and Strategy guidelines and messaging.

Initial training is due to be delivered in the London office - arrangements to be discussed dependent on contractual location

We would love to hear from people who:

· Passionate about delivering high quality supporter correspondence in line with Macmillan’s brand and tone of voice

· Driven to meet and exceed targets and always meet deadlines

· Have excellent attention to detail and ability to deliver accurate work in a timely manner

· Happy working independently on repetitive tasks and can cope with high-volume data processing

· Are able to distinguish and deliver supporter and internal teams requests

· Able to pick up new technical systems and complex processes quickly

· Excited to work flexibly within a large, fast-paced team

Recruitment Process
Application deadline: 31st May

First interview dates: w/c 3rd June

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

Posted by
Macmillan Cancer Support View profile Company size Size: 501 - 1000
Posted on: 17 May 2024
Closing date: 31 May 2024 at 23:59
Tags: Advice, Information