Team Assistant Jobs
Summary
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
- Managing and prioritising communications, whether by phone, e-mail, letter or in person, enabling the sub-team to achieve their objectives while ensuring timely responses.
- Taking responsibility for dealing with and resolving enquiries.
- Receiving and greeting visitors.
- Arranging meetings, circulating agendas and other papers and taking minutes at meetings.
- Proactively supporting team members with research as required.
- Organising events and being present on site to liaise with events, hospitality and security staff to ensure their smooth running.
- Supporting the work of the Adviser for Theology and of the Faith and Order Commission.
- Carrying out research and preparing material as requested by the Adviser for Theology.
- Contributing to researching, drafting and editing material.
- Overseeing and coordinating all planning and preparation for meetings of the Faith and Order Commission and associated groups.
- Liaising closely with colleagues and communicating directly with members of those bodies as appropriate.
- Drafting reports and other documents needed for these meetings in cooperation with the Adviser for Theology, preparing agendas, distributing papers, taking minutes and ensuring follow-up.
- Liaising and working with Church House Publishing and other publishers regarding the publication of FAOC material
- Collaborating with the CofE digital team for the production of theology-related resources as appropriate.
- Arranging physical meetings and travel as required.
- Monitoring the work of other bodies, such as the Council for Christian Unity, to help identify areas of overlap and ensure ongoing collaboration, as well as with the Digital Team (relevant web pages on the Church of England site, social media and distribution of electronic and printed documents).
- Taking lead where appropriate and assisting with general administrative tasks within the team as required and helping to provide cover for colleagues when needed.
- Undertaking such other work as may reasonably be required.
- Excellent knowledge of Microsoft Office including MS Word, Outlook and and Excel.
- Ability to draft and prepare accurate correspondence, briefs, minutes and other material as required.
- A lively interest in theological questions.
- Alignment with the values and ethos of the Church of England.
- Experience of project administration
- Excellent communication skills, both verbal and written
- Excellent administration and organisational skills
- Data gathering and research skills
- Highly organised and methodical, with the ability to cope with complex priorities
- Strong collaborative teamwork skills and the ability to easily move between teams.
- Discreet and diplomatic
- A strong sense of responsibility that the work issued is of a consistently high standard, with fast response times
- Good judgement in understanding and dealing with urgent and complex matters across a wide range of issues and often on an international basis
- A self-starter, able to use initiative and good judgement
- Ability to work calmly under pressure and adapt to varying demands
- Ability to create and implement new processes and systems to improve efficiency.
- Education to a good standard, sufficient to command confidence among colleagues and stakeholders.
- We welcome applications from people with disabilities and can offer flexibility to accommodate many specific needs. However, the job involves close liaison with other staff and key stakeholders so regular attendance at the office base in London will be required for meetings etc which cannot be held online.
- An understanding of the Church of England's structures
- Experience of working with organisations in the voluntary sector
- Experience of organising events, including international residential events.
- Evidence of theological knowledge.
- A salary of £19,459 (FTE £38,918) per annum plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
- 25 days annual leave FTE (increasing to 30 days within 5 years) plus three additional days (pro-rata)
- Flexible working hours and location, with an expectation of just 1-2 days per week in our office in Westminster
- Structured induction programme and access to a range of development opportunities including apprenticeships
- Access to Occupational Health, and an Employee Assistance Programme
- Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies
Housing Plus is a small established organisation based in North West London providing supported accommodation for young people aged 16-18 in and leaving care. We have a small, dynamic and diverse staff team who provide support to our young people across three houses where they live while they are supported to develop the skills they need to leave care and live more independently.
We are looking for a PA/ Office Manager-team administrator who is highly motivated to support the organisation. It is a varied role and no two days will be the same! Additionally the role involves supporting the CRS/charity work in Brent Schools Football, which is something Housing Plus has supported for many years.
You will need to have strong organisational skills, excellent interpersonal abilities, a problem solving and “can do” attitude, a degree of flexibility and be an all-round team player. You will have some contact with the young people and will need to be supportive, understanding and sensitive to their needs.
Main Duties:
· Developing administrative systems across the organisation
· Day to day support to the team
· Maintaining paper and electronic records
· Scheduling meetings, taking minutes and following up on actions
· Supporting the recruitment process- following up references; DBS applications etc
· Generally assist colleagues in their day to day business
. Adhoc duties as required
You will need to have excellent written and verbal English skills, be able to work on own initiative, liaise effectively with a range of professionals and maintain confidentiality.
Housing Plus is committed to safeguarding and promoting the welfare of young people and we expect all staff to share this commitment and all staff work to a code of conduct. Housing Plus operates stringent safer recruitment procedures. This post is subject to an enhanced disclosure application to the Disclosure and Barring Service.
An exciting opportunity has arisen for a Specialist Teaching Assistant to join our Education Team. This role will require the successful candidate to support an integrated and holistic approach to education, health and care, work under the direct supervision of an allocated teacher / senior specialist teaching assistant, support access to learning and provide general support to the teacher in the management of pupils in learning opportunities and to assist the teacher in providing relevant support for pupils with severe learning difficulties (SLD), profound and multiple learning difficulties (PMLD) and complex therapeutic, medical and health needs.
You will be a natural and enthusiastic leader able to provide challenge and support to a high performing team.
Role Requirements
STL1 – Provide support for Learning Activities set by Classteacher & Senior Specialist Teaching Assistant
- To support learning activities for individual, groups or whole classes of pupils, leading activities under the direction of the teacher or Senior Teaching Assistant supporting the teacher in their delivery of lessons.
- To demonstrate our School Ethos and Pupil Charter throughout the School day.
- Holistically integrate education, health and care needs.
- Evaluate and record procedures for learning activities.
- To know individual learning targets for each pupil in the group(s) and take specific action to enable individual pupil goals be achieved.
- To attend to the general care, maintenance and storage of classroom equipment.
STL 2 – Support Children’s Development
- Observe pupils, sharing observational findings, contribute to the implementation of activities to support development.
- Actively contribute towards record-keeping particularly in respect of pupil learning, therapeutic interventions, behaviour management, child protection and any other specific programme set up for individual pupils by the teacher / Senior Specialist Teaching Assistant / Therapist.
STL 3 – Help to keep Children Safe
- Undertake annual safeguarding training.
- Adhere to the school’s Safeguarding and Child Protection procedures and policies. Recording incidents pertaining to pupil safety, including for illness, accidents and incidents, accepting that Safeguarding is everyone’s responsibility and that ‘it could happen here’.
- Read relevant documentation / mandatory reads in relation to Keeping Children Safe In Education.
- Report any signs and indicators of possible abuse, being sensitive to the child/young person and circumstances, Identifying, report and record changes in behaviour and physical signs.
- Be aware of and follow plans, risk assessments and record keeping pertaining to individual pupils, including care plans, health care plans, feeding plans, moving and handling and behaviour management plans, actively engaging in relevant training and competencies offered to ensure that you are able to support in keeping all pupils in the class safe.
- Ensure safe transport for all pupils in the class for off site visits.
STL 4 – Contribute to Positive Relationships
- Interact with and respond positively and professionally, to pupils and adults, including colleagues, other professionals and parents/ carers at all times.
- Work collaboratively as part of a class and wider School and organisational team.
- Actively support change where it is required to improve the teaching, learning and meeting of our pupils needs.
STL 5 – Provide Effective Support for your Colleagues
- Work effectively as a team member, being aware of and providing support to colleagues when needed.
- Embrace training and competencies to ensure that all staff in a class team are able to support each other.
- Complete all ‘Universal level training’.
STL 6 / STL 39 – Support Literacy and Numeracy Activities, Communication and Interaction Needs
- Support the delivery of appropriate communication, language and literacy as well as the learning targets related to cognition to individuals, small groups and whole classes of pupils, providing accurate support and feedback to the teacher and pupils.
STL 7 / STL 8 – Support and use Information Communication Technology (ICT) for Teaching and Learning
- Prepare commonly used ICT for use in lessons and be aware of and be able to use hardware and software commonly used in the school.
- Be aware of individual pupil’s specific needs as assessed by teachers and therapists and apply relevant recommendations.
- Support the delivery of lessons including ICT to individuals, small groups and whole classes of pupils.
STL 9 – Observe and Report of Pupil Performance
- Against intended learning targets be able to observe and complete assessments with teaching support.
- Support the classteacher in providing evidence (observational notes, photographs, videos) presenting in the appropriate format to assist the evaluation of evidence relating to the pupils’ stage of development.
- Be able to clearly explain and answer questions / justify your evidence of pupil performance to the teacher.
- Observe school policies and procedures for confidentiality of information about pupils.
STL 10 – Support Children’s Play and Learning
- To promote and support age-appropriate play for pupils.
- To supervise and actively encourage play and leisure activities during playtimes taking an active role in the organisation of play, leisure and recreational activities.
STL 11 – Contribute to supporting Bilingual / Multilingual Pupils
- When applicable be aware of the first language of pupils and their parents.
STL 12 / STL 38 – Support a Child with Disabilities or Special Educational Needs and Their Families
- Be confident in each of the pupils needs in the classroom and the relevant strategies that are required to support them.
- See the pupil as a ‘whole’ and integrate their education, health and care needs throughout their day.
- Support pupils with communication and interaction, cognition and learning, behaviour, emotional and social development needs and pupils sensory and/or physical needs.
STL 13 – Contribute to Moving and Handling Individuals
- Follow agreed Moving and Handling plans as prescribed by therapists undertaking relevant training and competencies prior to do any of the below:
- Carry out moves and changes of position taking account of the individual’s needs, preferences and their advice on the most appropriate methods and equipment.
- Use moving and handling methods appropriate to the individual’s condition, your personal handling limits and the equipment available.
- Move and change individual’s positions in ways which minimise pain, discomfort and friction and maximise the individual’s independence, self-respect and dignity.
- Observe, record and immediately report any significant changes in the individual’s condition when you are moving them.
- Record details of methods of moving and handling which the individual finds acceptable according to legal and organisational requirements.
- Undertake therapeutic programmes that have been developed by physio and occupational therapists.
STL 14 – Support Individuals during Therapy Sessions
- Receive relevant training from therapists and then implement training and competencies throughout the pupils’ day.
- Be able to articulate the purpose of programmes and ensure their delivery in an integrated way.
- Work with individuals to identify the effectiveness of the therapy sessions on their health and social well-being.
- Check observations with appropriate people and against agreed outcomes.
- Identify any issues or problems in relation to the therapy sessions and work with individuals, key people and others to identify and agree changes to the therapy sessions.
- Record and report on therapy sessions within confidentiality agreements and according to legal and organisational requirements.
STL 16 – Provide Displays
- To produce and maintain displays in accordance with the school’s Display Policy.
- To ensure that Information Governance and Confidentiality is applied to any information that you are privy to.
STL 19 / STL 37 / STL 41 – Promote Positive Behaviour
- Highlight and praise positive aspects of pupils’ behaviour appropriate to the individual.
- Recognise patterns and triggers which may lead to inappropriate behavioural responses and take appropriate action to pre-empt problems.
- Encourage the team to support pupils consistently and regularly review their own behaviours to model intended outcomes.
- Provide feedback to relevant people on progress made by any pupils with a behaviour support plan in line with the school’s Behaviour Policy.
- Implement individual pupil behaviour management programmes if required.
STL 31 – Prepare and Maintain the Learning Environment
- Prepare the learning environment to meet the needs of individual pupils.
- Support the teacher in the preparation of resources needed for lessons by gathering and appropriately positioning them for access.
- To ensure that pupils are in the right place at the right time in the right clothing with the appropriate equipment in the correct position.
STL 40 – Support Pupils with Cognition and Learning Needs
- Implement agreed strategies to support pupils with cognition and learning difficulties to learn.
- Sequence and structure learning environment and experiences ensuring adequate time.
- Consistently apply visual, auditory, object and tactile cues.
- Provide an appropriate level of assistance to enable the pupil to experience a sense of achievement, maintain self-esteem and self-confidence and encourage self-help skills.
- Listen carefully to the pupil and positively encourage him/her to communicate his/her needs and ideas.
STL 42 – Support Pupils with Sensory and/or Physical Needs
- Obtain accurate and up-to-date information about: a the nature and level of the pupil’s sensory and/or physical needs and apply to the pupil’s learning needs, planned learning tasks and activities.
- With support adapt the layout of the learning environment and the equipment used to enable the pupil with sensory and/or physical needs to access and maximise learning opportunities.
- Encourage the pupil to actively participate in learning tasks and activities consistent with his/her developmental level, physical abilities and any medical conditions.
- Ensure that any specialist equipment is used appropriately to maintain the pupil’s comfort and maximise his/her participation in learning tasks and activities.
- Give appropriate assistance to enable the pupil to experience a sense of achievement and encourage independence.
- Positively reinforce the pupil’s efforts to participate in learning tasks and activities.
STL 43 – Assist in the Administration of Medication
- Apply standard precautions for infection control and other relevant health and safety measures.
- Report any discrepancies or omissions you might find to the person in control of the administration and to relevant staff as appropriate.
- Be aware of School procedures.
- Contribute to administering and record keeping of medication to individuals in the appropriate manner, using the correct techniques according to the care plan if signed off as competent in doing so.
- Ensure the security of medications throughout the process and ensure all medication is stored in the correct safe place when administration is complete.
STL 4 – Meet their Personal Support Needs
- Attend to pupils’ personal care needs as and when necessary ensuring care and dignity at all times.
- Assist with the organisation of refreshments and mealtimes, feeding individual pupils where necessary including feeding by gastric tube after receiving the necessary training.
- Support pupils in the water and assist with swimming and or hydrotherapy programmes.
PDR – Take part in School Staff Development Procedures
- Take part in a performance management programme and work towards specific pupil progress and professional development targets.
- Take part in a staff induction programme, and pursue other training opportunities as agreed with the line manager.
- Take part in staff development days, class team meetings, departmental meetings, whole staff meetings and other occasional meetings held in usual working hours.
- To support students and volunteers who work within the classroom from time to time.
- The roles and responsibilities in this job description can be reviewed at any time in order to better meet the needs of pupils.
- All of our Support Assistants will be expected to work with a range of pupils in their class and maybe requested to work with others across the School.
The right candidate will have experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, adoption pay, time off for fertility treatment, enhanced paternity leave, paid carers leave, time out days for those experiencing menopause symptoms, time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK's Digital & Technology division is recruiting for an Asset and Dispatch Team Leader to join our customer-centric team. The Service Desk is embarking on an exciting time as we look to create lots of new processes, procedures and working practices. The Service Desk will become the Single Point of Contact for all IT related incidents and requests.
You will lead a team of Service Desk Analysts within the Warrington office, with responsibility for tasks related to operational performance and people management. You'll be involved in reviewing and updating Service Desk related processes and procedures, co-ordinating Service Desk Analyst coaching and mentoring. This role will focus on managing Age UK hardware assets across all sites.
The team will provide first touch support for all of Age UK's IT Infrastructure - including desktop, software and mobile device management and Telephony (includes Incidents, Requests and Changes). You'll work on operational and administrative activities associated with the Service Desk - including reports, account management, moves, adds, deletes and changes.
Passionate about providing a brilliant Customer Experience, you'll be proactive in monitoring call volumes, queues and data on a daily basis to help to ensure optimal ticket levels and responsible for ticket logging and allocation within the ITSM tool, setting an example on ticket management.
Data-driven, you'll carry out Service Desk reporting and trend analysis activities and play a key role in managing the Asset database and management process.
This role offers hybrid working, where you'll spend up to 3 days a week on-site in our Warrington office, plus ad-hoc cover as requested, working the rest of the time from home.
Working hours are 35 hours per week, Monday to Friday. Our core hours are 08:00 until 19:00 with cover required on a rota basis across the Service Desk leadership team.
Must haves:
* Significant experience of operational management of a medium sized remote team on a busy Service Desk.
* Significant people management experience.
* Significant experience of working with and managing Incident Management and Request Fulfilment processes.
* Significant experience of managing hardware assets through their lifecycle (deploy, monitor, service, retire).
* Significant experience of working with an ITSM platform.
* Significant experience of working with a Telephony platform.
* Good understanding of effective Office 365 administration support.
* Good understanding of effective Active Directory/AAD support.
* Good understanding of Intune support.
* Passionate about providing a brilliant User Experience.
* Experience of working in an ITIL environment with a demonstrable knowledge of how ITSM processes are utilised to deliver an outstanding service.
Great to haves:
* ITIL4 foundation.
* Service Desk Institute Manager certification.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
This role is hybrid between home-based and your designated office(s) with up to 3 days a week on-site plus ad-hoc as requested by the IT Service Delivery Management team. You'll be expected to share management cover of the Service Desk 8-7 core hours rota with the Service Desk leadership team.
Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.
Hybrid and remote working require that the candidate meet these additional requirements: Internet bandwidth: 40Mbps minimum. Internet connectivity: Wired / ADSL / Fibre. Stable and safe working environment as outlined in Age UK's working from home policy.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job purpose:
The role has two distinct areas of responsibility:
Provide administrative and logistical support for the smooth running of the London office (70%). Administrative assistance for the general operations of the Trustees, including coordination of Board meetings (30%), although this may vary on a day-to-day basis.
This role requires a candidate who is well-organised, adaptable, and proactive. Strong administrative, numeracy, communication, and IT skills and proficiency in using the Microsoft Office suite, including SharePoint and our organisational Intranet, are essential.
Most importantly, they’ll be team players willing to learn and bring a positive, enthusiastic attitude with a proactive, can-do approach.
Roles and responsibilities:
Office Administration and logistical support (70%)
· Proactively ensure that the office functions well and efficiently, maintaining office equipment and stocks of office supplies within budget.
· Act as the primary contact for visitors and phone inquiries. Manage the general inquiries email inbox and other shared email accounts.
· Be the main point of contact for office maintenance, security, and building management. Communicate with the landlord to promptly and efficiently address any related issues.
· Ensure office procedures are kept up-to-date and communicated to staff.
· Coordinate the preparation and production of business cards and ID cards for staff
· Develop and uphold Saferworld (UK)’s list of trusted suppliers, regularly reviewing and adjusting as necessary in alignment with Saferworld’s procurement policy.
· Add, update and maintain the UK Asset online asset register
· Identify opportunities to improve administrative systems and processes and proactively collaborate to redesign them.
· Collaborate closely with the Global People and Operations teams and ICT to assist in the onboarding and offboarding processes for new staff in our London office.
· Plan staff events, including annual summer and winter socials.
· Assist with renewing global insurance policies and provide administrative support for handling claims, including coordinating with staff and the insurance claims team as necessary.
· Coordinate with the IT team to set up new employees, ensuring the provision of company IT equipment aligns with internal policies.
· Provide administrative support to staff when visiting the UK, including providing visa support letters and making travel bookings in the UK for visiting staff and partners.
· Provide support with the organisational Travel Management Company (TMC), including setting up staff profiles and offering booking guidance.
· Monitor staff travel plans for ICT equipment movement.
· Manage Saferworld's organisational contacts database, including contact import, tagging, and deduplication, in compliance with UK GDPR legislation.
· Maintain an organised and effective filing structure within the internal SharePoint sites where relevant
Management team administrative support (30%)
· Provide administrative support to the Chief Executive Officer when required.
· Assist in preparing and coordinating management team, UK and Saferworld Europe Board meetings, and other committee and leadership meetings. This includes handling documentation, logistical arrangements, ICT setup for remote participation, and supporting travel bookings and expense claims.
· Manage the global Saferworld calendar, ensuring everyone is informed of events and meetings as necessary.
· Undertake miscellaneous tasks as requested by the CEO, demonstrating flexibility and adaptability to support organisational needs effectively.
Recruitment will be undertaken on a rolling basis
Saferworld is an equal-opportunity employer that is committed to diversity and inclusion in the workplace.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This role is not open to sponsorship
An exciting opportunity has arisen for a Bank Housekeeping Assistant to join our Housekeeping Team. This role will require the successful candidate to provide a high standard of housekeeping ensuring excellent levels of cleanliness are consistent throughout the site and that infection control procedures are met across site. As part of the site services team the role holder will be expected to liaise with managers and staff across the Trust.
Staff benefits include, shuttle bus, and more… Read more below
Role Requirements
Site wide general housekeeping service – ensure that the housekeeping services is of an acceptable level and is consistent across site.
- Carry out a cleaning service in allocated buildings/rooms/areas ensuring that daily tasks are completed according to the standard operating procedures in relation to the cleanliness/hygiene standards.
- Follow infection control procedures whenever carrying out duties and ensure procedures are followed should there be an infection control outbreak.
- Liaise with the Housekeeping Supervisor and House Staff on a daily basis – carrying out special requests in relation to Housekeeping.
- Ensure safe storage of cleaning materials and equipment and sufficient stock is maintained – informing the Housekeeping Supervisor of stock requiring ordering.
- Assist in the cleaning of communal areas on a daily basis and cleaning of carpets, curtains and high dusting on a rotating schedule.
- Ensure that any repairs required to fixtures and fittings are reported to the designated Facilities Helpdesk as soon as possible and any issues are reported to the Housekeeping Supervisor.
- Assist in routine housekeeping audits as outlined in the planned preventative maintenance (PPM) schedules and ensure any works are to agreed service levels.
- Prioritise work to complete assignments in a timely manner.
- Assist other members of the Site Services and Facilities teams as required.
- Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
Interview Date: Interviews will be held as and when applications are received.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This role is not open to sponsorship.
An exciting opportunity has arisen for a Housekeeping Assistant to join our Housekeeping Team working weekday evenings. As a Housekeeping Assistant, your role will be supervised by the Housekeeping Supervisor and will report the Housekeeping Lead.
Staff benefits include, shuttle bus, and more… Read more below
Role Requirements
Your role will be to provide a high standard of housekeeping and accommodation service across site. You will provide excellent levels of cleanliness that are consistent throughout the site.
As part of the site services team the role holder will be expected to liaise with managers and staff across the Trust. The role holder is expected to work closely with the other members of the facilities team and assist in covering in the laundry, in the deep clean team or other works as and when required.
You will be a natural and enthusiastic housekeeper working not only as part of a team but also individually. This is a chance for an outstanding candidate to make a significant and lasting difference to the lives of thousands of children and families.
Interview Date: Will interview as and when suitable applicants are received.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Supporter Donations Assistant – Peak Cover Queries Team
x2 Fixed Term Contracts until end of Dec 2024 available
Full time (34.5 hours) - we are open to a conversation about how you work these hours.
Location - Split between home and our London Office : minimum 1-2 days per/week in the office, or Home-based. *All training provided in London office so candidates must be willing to travel initially for training.
London: £24,500 - £27,500 per/annum
National (home-based): £21,528 - £24,000 per/annum
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the role
Looking to gain operational customer care experience within a large and successful charity? Keen to contribute to the work of a busy, friendly, and high-performing team? We have the ideal role for you...
About the role
The Supporter Donations Queries Team at Macmillan are looking for x2 Supporter Donations Assistants to play their part in helping Macmillan's supporters and stakeholders do whatever it takes for people living with cancer. We have two roles available within our Supporter Donations Queries Team. Whether you are a recent graduate looking to gain customer care experience within a large, complex, and successful charity or you are seasoned supporter/customer care or administrational professional looking to broaden your experience and are keen to contribute to the work of a busy, friendly, and high-performing team, or whether you are looking to change your career and have the skills needed to excel in a customer service role, we want to hear from you.
You’ll be processing high volumes of income and inputting donations on our income system, resolving queries from our supporters & internal stakeholders, sending personalised thank you letters and helping to process Gift Aid sponsorship forms. In addition, you will undertake a range of admin duties in general support of the smooth and effective operation supporter donations as a whole, here at Macmillan.
You will liaise with stakeholders across the organisation including our Finance team, colleagues across Supporter Care, Relationship Fundraising Managers and product teams in order to accurately thank and process supporter donations received by Macmillan across all channels. Including processing online event registrations & donations, revalidating eligible Gift Aid, cleansing data and addressing all queries related to donations. You will be delivering recognisable, high quality Macmillan experiences in line with Brand and Strategy guidelines and messaging.
Initial training is due to be delivered in the London office - arrangements to be discussed dependent on contractual location.
We would love to hear from people who:
- Are target driven and who always meets deadlines
- Have an eye for detail and investigation
- Are passionate about creating meaningful written correspondence in line with brand guidelines
- Have excellent verbal and written communication skills
- Are happy working independently on repetitive tasks and can cope with high-volume data processing
- Able to pick up new technical systems and complex processes quickly
- Strive to offer unrivalled back-end customer service to supporters and internal teams
- Enjoy working in a large, fast-paced team
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: 29th May 2024
First interview dates: 3rd June 2024
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about social justice and have a heart for young people?
You’re in the right place.
Citizen Church, launched in 2020, and is a Church in Wales church with three campuses in South Wales, and part of the Holy Trinity Brompton network.
Citizen’s vision is to play its part in the evangelisation of the nation, the revitalisation of the church and the transformation of society. Their mission is to break the stereotypes of church, to breach loneliness, to bring people home and to build the kingdom in Cardiff, Wales and beyond. Citizen has partnered with Resurgo to deliver the Spear programme in the heart of South Wales.
They are looking for a new Assistant Coach, to work alongside the Centre Manager, as part of the team at Citizen Church to deliver the Spear Programme, equipping and empowering unemployed 16–24 year olds to overcome barriers to employment and turn their lives around by moving into sustainable work or further education.
The important stuff
Salary: £21,500 p.a. pro rata for part-time role (£10,750)
Hours: Part time, 2.5 days per week, between 9.30am – 5.30pm, Tuesday – Thursday (with some flexibility and occasional evening or weekend work for events such as Spear Celebrations)
Location: Citizen Church, Cardiff
Closing date: We are interviewing on a rolling basis and might close the application early if we find the right candidate.
Application: Please click 'Quick Apply' to submit your application for this role.
Download the application pack below for more information.
Personal qualities we’re looking for
- An active Christian, able to personally represent the values and beliefs of Resurgo and Citizen Church
- A commitment to grow and learn spiritually and as a Christian leader, and a desire to learn and understand coaching techniques
- Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education
- High emotional intelligence, a sense of humour and fun!
- Confident communication and interpersonal skills, both over telephone and face to face; particularly a confidence in group facilitation
- An ambitious and self-motivated individual with the ability to prioritise workload, exercise initiative and work well under pressure.
Key Responsibilities
Spear Programme
- Lead group sessions of up to 10 young people, using coaching skills to transform their mindsets, and to maximise their potential in stepping into the world of work
- Prepare and deliver coaching sessions on a weekly basis and find creative ways of developing ongoing relationships with Spear Trainees. This includes running application workshops with past Trainees as well as maintaining records and reporting on statistics.
Relationship management
- Build and manage relationships with a variety of stakeholders, including referrers, local businesses, and other organisations
- You will support with job fairs, mock interview days and welcoming external visitors to the centre
Church Community
- The Spear Coach is directly employed by Citizen Church, meaning you are part of a vibrant church staff team and submerged in an exciting faith community
- Help to raise the profile of the Spear programme within Citizen Church and build a network of supporters and volunteers from the congregation
- Other ad hoc church responsibilities from time to time.
Please apply by submitting your CV and a Cover Letter
The client requests no contact from agencies or media sales.
Summary
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
- Managing the diary of the Director of Communications, including making appointments, resolving, or escalating any calendar conflicts, coordinating team meetings, room bookings, hospitality and travel arrangements where appropriate.
- Supporting the Director of Communications with inbox management.
- Providing administrative assistance to other members of the Communications team.
- Being present on site for Communications events such as press conferences to meet and greet and to ensure smooth running of events.
- Supporting team members with research administration as required - producing, collating, and delivering materials in line with the brief and deadlines.
- Taking responsibility for managing and maintaining an effective records management system for the Communications team.
- Proactively manage, review, and improve office procedures, including electronic filing systems, department processes, and policies, on an ongoing basis. Resolve or escalate any issues as appropriate.
- Developing and maintaining good relationships with colleagues and stakeholders within the Communications teams across the Palaces and Dioceses.
- Carrying out any other duties as required.
- Proven ability to manage diaries and administrative experience reporting to a manager or Director.
- Experience of liaising with a wide range of people in the course of work, including at a senior level.
- Good level of interpersonal and social skills.
- Excellent knowledge of MS Word, Outlook, Excel and the internet, as well as a networked computer system and ability to use IT to find creative solutions.
- Excellent organisational skills with a strong attention to detail and accuracy, working well to deadlines.
- Ability to work comfortably with competing priorities - to reprioritise work when required, use problem solving skills to deal with issues if they arise.
- Strong sense of responsibility and integrity so that work produced is of a consistently high standard, with fast response times.
- Good judgement in dealing with urgent and complex matters across a wide range of issues.
- Forward thinking with effective planning and electronic file management skills.
- Excellent communication skills, both verbal and written. Comfortable communicating with senior colleagues and stakeholders.
- Ability to work calmly under pressure.
- Good interpersonal and team working skills with a positive attitude.
- Excellent attention to detail.
- Significant experience providing personal support to a manager at a senior level.
- Experience of preparing papers for committees, planning events and meetings.
- Interest in the structures and ministry of the Church of England and the role it plays in the life of the nation.
- Interest in news and current affairs.
- A salary of £38,918 plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus three additional days.
- Flexible working hours and location, with an expectation of at least 3 days per week in our office in Westminster.
- Structured induction programme and access to a range of development opportunities including apprenticeships.
- Access to Occupational Health, and an Employee Assistance Programme.
- Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
Great at dealing with people and providing first-class administrative support to a busy team, you are looking for your next exciting career challenge. Look no further than this Community & Events Fundraising Assistant role with the world’s leading independent conservation organisation. This is an incredible opportunity to work with great people, develop your talents and help solve the environmental problems facing our planet.
We are rapidly growing our Community and Events Fundraising Team and have ambitious plans for the next 5 years and you will play a key role in helping us achieve our income goals. Working across the team, you will provide administrative and logistical support to ensure the smooth running of our fundraising activity. This will involve adding records, ensuring our data is accurate and activities are set up correctly on our systems, enabling us to carry out our fundraising to the highest standards. We will look to you to act as a first point of contact for supporters and manage the team inboxes. Important will be the ability to ensure you provide the best possible experience for our supporters. You will also support Facebook activity, including Facebook Fundraising and monitoring supporter Facebook groups. You will help maintain event records as well as prepare and support event days too.
For this role you must have experience of providing first-class administrative support to a team or have worked in a customer relations environment. You will be comfortable overseeing systems and processes as well as proficient in MS Office and working with databases. Customer focused, you will be used to prioritising your work and enjoy working as part of a team. A good communicator, you will also be effective at building relationships, detail orientated and highly organised.
If you have the admin expertise to make our fundraising plans a success and build a movement for nature, we would love to hear from you. Please visit our website via the link, complete the online registration and submit a copy of your up-to-date CV with the Supporting Statement highlighting what makes you a good fit for us.
WWF UK are committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.
Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.
WWF-UK believes anyone who is involved in our work or connected to it, especially children, should be safe from harm. Our first priority will always be to safeguard anyone at risk of harm or abuse. WWF-UK operates robust recruitment practices to ensure candidates for all roles are suitable. Our process includes values-based questions during interviews and annual performance reviews, reference checks that we verify orally, criminal records checks (at the appropriate level) and pre-employment declarations. We do not tolerate any form of abuse or exploitation and act robustly to any allegations or concerns.
Our world needs you like never before. We are the first generation to know we are destroying the world, and we could be the last that can do anything about it. We are looking for people who are passionate about making it politically, socially and economically unacceptable to destroy our planet’s natural resources. We need you to join us in the fight for our world.
Due to our ongoing growth in order to meet increased local demand for existing and new services, we are now looking for an Executive Assistant to support the Senior Management Team (CEO, Head of Community Programmes, and Business and Events Manager) by carrying out a range of administrative tasks for each member of the team.
This role will be crucial in enabling the senior managers to focus on their responsibilities for growing and managing the organisation, and assisting in our mission to support a healthy and cohesive community in south Westminster through a range of activities and services.
This is an excellent time to join our charity as our dedication to supporting our community has led to unprecedented success for our organisation. Our current growth is a result of the positive impact we have on our community, and allows us to plan for the future, taking on innovative new projects and leading change in the area we serve.
We're looking for an enthusiastic and motivated candidate to join our team at The Bridge! We are a women's health and wellbeing charity that runs projects and services which address health and gender inequalities.
Want to work within a charity?
Be a welcoming and supportive presence for all who walk in our door?
Provide vital support for the running of women's health and wellbeing services for our community?
You’re our ideal candidate if you’re friendly and approachable; a real team player with excellent interpersonal skills and a passion for delivering top-notch customer service. Comfortable working in an often busy space, you’ll remain calm and organised under pressure, handling enquiries and offering information and assistance in a friendly, approachable manner.
This is the perfect opportunity for anyone looking for experience working in a mission-driven organisation dedicated to improving women’s health and mental wellbeing.
Sounds like you? Then we want to hear from you!
Shift pattern will be as follows:
Mondays: 14:30-21:00
Tuesdays: 14:30-21:00
(12 hours per week total)
the main purpose of the role:
- to offer high quality customer service to all visitors and enquirers;
- to be responsible for the day to day operation of the reception area, providing information efficiently and effectively;
- to undertake administration for gym membership and meeting room bookings;
- to undertake additional general administration for The Bridge and provide administrative support to the management team when required.
Please note this post involves some evening work.
For more information please see the attached Job Description.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are an ambitious, dynamic and impactful charity. Following their sons’ diagnosis of Duchenne muscular dystrophy (DMD), Emily Reuben and Alex Johnson founded Duchenne UK in 2012.
DMD is a devastating progressive condition diagnosed in early childhood which causes all the muscles in the body to gradually weaken. There are currently only very limited treatment options for DMD, so Emily and Alex set up Duchenne UK to change this.
Since 2012, we have raised more than £27 million to end the devastating impact of DMD. We fund ground-breaking scientific research to find effective treatments. We’ve developed the infrastructure of DMD clinical trial delivery in the UK. We engage industry and regulators to accelerate access to treatments. And we’re here to support every family affected and ensure that they receive the best possible care. We aim not only to improve quality of live but stop the disease in its tracks. We’re doing it faster too, because this generation of patients can’t wait.
Alex and Emily were awarded OBEs in The King’s Birthday Honours List in 2023 in recognition of their services to charity and to people living with DMD. They, and the dedicated and effective team they have built at Duchenne UK, are now at the forefront of this work in the UK.
An opportunity to join our team
We have an opportunity to join our team and build on these achievements. We are recruiting for maternity cover for our Personal Assistant and Office Manager, who will be a key part of our team and play a vital role in helping us achieve our mission.
This is an all-encompassing role for an accomplished and confident Personal Assistant to support the Founders and Director of Research of an innovative and ambitious charity and oversee the management of the Duchenne UK office.
The successful candidate will be highly organised with strong interpersonal and communication skills with the ability to build relationships with a wide variety of individuals, internally and externally. Reliability and a can‐do, proactive attitude is a must, along with having an outstanding commitment and sense of dedication to understanding, fulfilling and anticipating the principles' and office's needs and priorities.
The Personal Assistant and Office Manager will report to the Finance Manager and work alongside the Managing Director, CEO and Director of Research and Development.
Working for Duchenne UK
We are a friendly, energetic, and determined team. As we are led by two parents of boys who live with DMD, our team has a very strong feeling of contribution to our mission.
We prioritise team building and wellness through an annual offsite Team Away Day and an annual offsite Wellness Day, alongside social activity throughout the year.
We operate a hybrid working week, to balance our team-based culture with a positive home-life. In the summer months of July and August, we operate ‘Summer Fridays’, allowing staff to benefit from half days on Fridays (pro rata’d for part time staff) to enjoy the long summer weekends.
Job Description:
Duties to include, but not limited to:
- High volume diary management, including work and personal diary prioritisation and filtering out non-essential meetings.
- Answering, screening and responding as appropriate to incoming calls, visitors and correspondence.
- Preparing for internal and external meetings, calls and video conferences including confirming relevant materials are received, printed and bound for meetings.
- Management of travel arrangements. Scheduling and tracking domestic and international travel itineraries within several time zones.
- Administration support for the research team, including arranging meetings and assisting with event and meeting organisation.
- Management of expenses including arranging currency and processing expense claims in a timely manner.
- General office management and operational support including:
- Liaising with suppliers / brokers (e.g. internet, energy, insurance)
- Relationship management with office landlord
- Overseeing office supplies and equipment
- Internal event organisation (e.g. staff away day, wellness day, staff meetings), including budget management, venue booking, overseeing delivery on site.
- Maintaining up‐to‐date contacts.
- Managing internal files and maintaining the confidentiality and organisation of file contents.
- Minute taking and writing, general secretarial and administrative support, including at Board meetings.
- Booking personal appointments for the CEO where necessary.
- Management of deadlines and prompting the team where necessary.
- Other ad hoc duties including personal tasks.
- Occasional support on Duchenne UK’s high-profile events.
The experience needed
- An excellent command of the English language: written and verbal.
- Exceptional diary management skills.
- Advanced MS Office (Word, Excel, PowerPoint and Outlook).
- Event experience would be ideal, but not essential.
- Experience of working with a CRM system would be ideal, but not essential.
The Candidate
- Discrete, confident and diplomatic.
- An approach which is flexible, innovative and responsive.
- Ability to problem solve in a pressurised environment, work autonomously and be very proactive in approach.
- A team worker able to share information and maximise opportunities.
- Highly organised with ability to prioritise and manage multiple tasks.
- An excellent communicator, with outstanding verbal and written communication skills.
- Excellent organisational skills and an eye for detail.
- Very attentive to detail and accuracy.
- Enthusiastic, can-do attitude.
Team Working
- Embody Duchenne UK’s culture of collaboration, inclusivity, support and respect in your ways of working.
- Champion the professional integrity of Duchenne UK.
- Work with colleagues to achieve organisational aims.
- Undertaking any other duties which are required.
Other Requirements
- Occasional working outside of office hours for key events and activities.
- First aid qualification (desirable).
Sound like the job for you? We’d love to hear from you:
Benefits
- 25 days of annual leave + 8 days of public holidays (both pro rata)
- Summer Fridays – half days on Fridays in July and August (pro rata)
- Flexible working policy
- Hybrid working
- Standard Employer Pensions contributions after 3 months
- Team wellness day and team away day
- Training and development opportunities
Terms and conditions
The appointment is subject to satisfactory references and an initial six-month period of probation, during which performance will be regularly reviewed.
The applicant must have the right to work in the UK and provide relevant ‘right to work’ documentation.
Relevant training will be provided during induction as well as opportunities to develop your career through experience of different aspects of the charity’s work and working with colleagues on new initiatives.
The organisation’s hybrid working policy is at the discretion of the line-manager during the first three months of employment, to support the induction process.
Applying for this job
Please send us a copy of your CV. In addition, please answer the following questions, with a maximum of 300 words per question. You can send us a short film with your answers if you prefer or let us know if you would like to give us this information in a different way.
1. Please tell us why you would like to work for DUK.
2. In the job description, we have highlighted a range of experiences and skills we think we need. Please describe how you have demonstrated three of these. Please give us practical examples. It’s ok to use experiences from outside of paid work, including experiences you may have had in your personal life.
3. If you think you have other qualities, we have not mentioned but which you think suit this role, please let us know. We want to know some of the things you have done and the experiences you’ve had, and what you think they have taught you.
4. Tell us one thing that really excites you about this role. If you would like to discuss the role, please contact Duchenne UK
The client requests no contact from agencies or media sales.
An established and successful charity, our client provides hospice care for children with life limiting conditions and their families in the South West of England.They have three hospice in North Devon, North Somerset and in Cornwall. They deliver services to children and their families who have a palliative care need and meet the agreed referral criteria. Their ethos is support the whole family making the most of short and precious lives and their current delivery model includes care wherever the child is when they need it most including care at the hospice base, at home and virtual support.
They are pleased to be recruiting:
JOB TITLE: Team Leader Care
SALARY: FTE £41,531 - £47,679 per annum (pro rata if part time) plus an attractive benefits package (including the ability to maintain your NHS pension) and work environment
CONTRACT: Permanent
HOURS: 32 or 40 hours per week, including weekends/bank holidays/evenings and nights as required, for which unsocial hours enhancements are payable
LOCATION: Barnstaple, Devon
This is an excellent opportunity for a dynamic clinical leader with a passion to making a difference to the lives of children with life limited conditions. In this role you will be a key part of the hospice care leadership team ensuring that care standards are high, care delivery is responsive and reflects the model of hospice, that families are engaged, and the team is well led and supported. As Team Leader Care (TL) you will work as part of the care leadership team. Working under the Senior Care Team Leaders (STL) you will provide direct care and leadership to members of the team, overseeing the delivery of safe, high quality care to the children and their families. You will also provide direct line management to a named group of staff and a caseload of children and their families.
To be successful you will be/have:
- RSCN – RN Child (or RGN with substantial paediatric palliative care experience and willing to undertake further learning in this field)
- Clinical experience and competence, including extensive post qualification experience working with children/adults with a life limiting / life threatening condition, including at end of life, chronic illness or disability in a variety of settings; acute, community.
- Leadership and management experience, with lead responsibility for a shift, ward, department or team
- The commitment and ability to champion the values and behaviours of the hospice delivering their services reflecting the ethos of the organisation.
Closing date for applications: 28th May 2024
Interview Date: To be confirmed
They reserve the right to close this vacancy early if sufficient applications are received; therefore we strongly advise you to apply early
Our client is committed to safeguarding and promoting the welfare of children and young people and all employees must obtain an enhanced DBS disclosure.
Why Work For them?
Their employees work hard every day to make the most of short and precious lives. They are proud to support them with a range of enhanced benefits which include:
• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• NHS pension continuation for Nursing staff or personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• Free on-site parking
• A nurturing and inclusive environment
• a chance to make a real difference
You may also have experience in the following: Care Coordinator, Care Supervisor, Care Manager, Care Team Coordinator, Senior Care Assistant, Care Support Leader, Care Shift Leader, Care Unit Leader, Care Group Leader, Care Service Coordinator, etc.
REF-213956