Vetting Jobs
An exciting developmental opportunity for a candidate with a strong counselling background to give a lead to a third-sector counselling service whilst the Chief Officer undertakes another role within the charity.
The Deputy Manager will work as part of a small team, comprising the Finance Manager, the Designated Safeguarding Officer, and the Chief Officer, ensuring the smooth running of daily operations, maintaining high standards of service delivery, and supporting the team of counsellors and administrative staff.
Key Responsibilities
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Ensure the day-to-day management of the counselling service
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Monitor service delivery to ensure compliance with policies, procedures, and best practices, and implement and maintain quality assurance measures as required
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Help guide CCL in a time of change, as it meets the challenges of legal, social and administrative developments and changes
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Conduct regular performance reviews and provide feedback
Requirements
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Diploma (or equivalent) in Counselling
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Accredited Member of BACP (or eligible to apply) or UKCP
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2-years post-qualifying experience of face-to-face client work
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Excellent interpersonal skills
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Ability to communicate effectively
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Ability to lead, motivate and support staff/volunteers
Benefits
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Flexible and hybrid working to accommodate other commitments
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Supportive and collaborative work environment
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Automatic enrolment in company pension after three-months
About Community Counselling [CCL] : CCL is supported by funding grants from The National Lottery, NHS Humber and North Yorkshire Integrated Care Board [ICB], the Woodsmith Foundation, and also provides therapeutic support to victims of crime, under a call-off contract with the North Yorkshire Police, Fire and Crime Commissioner.
How to apply:
Please complete the application form on our website and return it by 12pm Wednesday, 12th June 2024
To relieve the mental suffering and distress of persons in need in North Yorkshire by providing counselling and other therapeutic interventions
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Lead Instructor- Watersports to join our amazing Scout adventure team.
Location: Scout Adventures Hawkhirst - Plashetts, Hexham, NE48 1QZ
Salary: £25,685 per annum (pro-rata), Band C, Level 3
Working Hours: 40 hours per week
Term: Fixed term until November 2024
We’re Scouts and everyone’s welcome here - all genders, races and backgrounds. Right across the UK, we help over 400,000 young people aged 4-25 gain skills for life and find their place in the world. We help them speak up, play their part and shine bright.
The Lead Instructor Role:
We’re looking for someone to join our team who is just as passionate as we are about getting young people outdoors to have an adventure as we are.
We are looking for someone with the knowledge, experience and qualifications in Watersports and the below are essential for this role.
- Paddlesport Minimum one of: Canoe/ Kayak Sheltered Water Coach, Touring Leader, Paddlesport Leader
- We would consider someone who holds: Sailing Instructor and Powerboat Instructor award alongside a lower paddlesports qualification with the view to upskill the paddlesport award as soon as possible
- Desirable: PB2, Dinghy Instructor, or sailing experience
Key responsibilities as our Lead Instructor:
- Coaching, mentoring and pastoral supervision of the instructing team
- Maintaining accurate records of staff training, assessment and competency, equipment and activity facilities, operating procedures and risk assessments
- Assisting with the creation of group programmes and staff timetables
- Ensuring relevant checks, processes and paperwork are maintained to meet external and internal accreditation standards - including management of equipment and PPE
- Delivering adventurous activity, and training to internal and external clients
- Monitoring the safety and quality of activity sessions
- Assisting other staff, including taking bookings, checking in/out groups and liaising with guests
- As a youth focused organisation, applicants agree to comply at all times with the safeguarding rules including vetting and Basic/Enhanced DBS checks
What we are looking for in our Lead Instructor:
- Competent IT skills especially in office applications
- The ability to supervise staff including appropriate delegation, encouraging personal development and managing performance
- Experience working with High Ropes and Target Sports sessions and equipment
- Experience working in an outdoor education or activity centre – working with a wide range of groups and activities
- Experience in leading, mentoring and supporting others
- Understanding of The Scout and how we work
What we can offer you as our Lead Instructor:
- Work in a way that suits you, your role and your department
- Be proud to say you’re part of a team with Investors in People (Gold)
- Plenty of opportunity for learning and development
- 28 days holiday a year, plus bank holidays rising to 32 days after two years
- Four extra days to look after your family when they need you
- Three extra days over Christmas
We are proud to be a family-friendly employer and offer…
- Up to four personal days paid leave a year
- Maternity/Paternity Leave
- Flexible working hours
- Store Discount at our Scout Store + other online benefits
- Study and volunteer leave
This will be an ongoing recruitment process until the role has been filled. Therefore this role will be removed once the post is filled.
Interviews will be held online and will be ongoing until the role is filled.
Don’t miss out on the opportunity to join our fantastic team! Click ‘Apply’ now!
The Scouts is an equal opportunity employer, and we are committed to diversity and actively seeking applicants from a wide range of backgrounds.
Strictly no agencies.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Based in Hull with travel across East Yorkshire/North Lincolnshire
Ref WSC-241
Are you a proactive, collaborative and target-driven individual with a proven record of delivering effective and engaging training to adults facing multiple disadvantages? Do you have a strong background of working to targets and recording information and statistics to enable effective performance monitoring?
If so, St Giles is looking for a highly motivated Trainer Assessor to join the team at Together Women in Hull. We work in partnership with the National Probation Service supporting women who are subject to community orders. We offer an end-to-end service that encompasses support and our trauma-informed, gender-specific approach aims to have a positive impact on the lives of women and their families.
About St Giles
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this exciting opportunity
As Trainer Assessor, you will liaise with St Giles staff and external partner organisations to identify and engage learners with the relevant skills, motivation and aptitude, before interviewing applicants, assessing learning and other needs and carrying out risk assessments. You will then work with learners to produce realistic individual learning plans, before providing a comprehensive induction and continual one-to-one support.
This support will include planning and delivering a training programme that will lead to the achievement of Level 3 Certificate in Advice and Guidance, where you will assess and support learners through the qualification and monitor their progress towards timely completion and certification. Developing and maintaining the range of work placement opportunities, matching learners to placements and ensuring positive relationships with placements providers is a key aspect of this role, as is attending internal and external meetings and best practice seminars and undertaking all the administration necessary for tracking learner progress.
What we are looking for:
- Experience of delivering training to adults facing disadvantage and ability to support people who have multiple and complex needs
- A strong understanding of how to support and motivate learners with multiple complex needs
- Proven ability to apply a creative approach to planning activities and to adopt a range of approaches
- A flexible, collaborative and professional approach to your work.
Please note this role requires Enhanced Adult DBS checks and Standard Vetting Plus as a probation contract at Together Women.
We are looking for female applicants only as the role is based at an all-women’s service. The Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply, please visit our website via the ‘Apply’ button.
Closing date: 11 p.m. on 30 June 2024
Interview date: 05 July 2024
Location: Remote or at Royal Bank of Scotland Plc (RBS), Stephenson Way, Wavertree Technology Park
About the Role
Advice Giving
- Deliver advice and information to clients, ensuring advice provided meets the requirements of Citizens Advice quality standards
- Ensure all case recording and other record keeping is completed within agreed timescales and conforms to the Office Manual and the Advice Quality Standards
- Use sensitive listening and questioning skills in order to allow clients to explain their problem(s) and to identify the next course of action.
- Use a range of information sources to find relevant information then interpret and communicate this to clients.
- Refer internally or to other specialist agencies as appropriate.
- Act for the client where necessary by calculating, negotiation, drafting or writing letters/emails and telephoning.
Administration
- Use of IT software for statistical recording of information relating to research and campaigns and funding requirements, record keeping and document production. Ensure Data Protection compliant training is completed on an annual basis.
- Ensure that all work conforms to the service's systems and procedures.
- Undertake admin duties as required or requested.
- Complete a register of client outcomes, monitored by the lead Citizens Advice office of the project, and provide case studies (with client consent) demonstrating outcomes of the advice interventions to the funder.
Professional development
- Keep up to date with online systems, available training materials and other resources relevant to the areas of support.
- Complete the required training to comply with quality assurance processes
- Attend relevant internal and external meetings as agreed with the line manager
- Prepare for and attend supervision sessions/team meetings/staff meetings as appropriate
- Identify and implement own learning and development needs
Other duties and responsibilities
- Promote the aims, policies, and membership requirements of the Citizens Advice service.
- Ensure all processes and procedures that relate to the responsibilities of the role are delivered with a high level of awareness of the organisation’s equality and diversity ethos and policies.
- Be a positive ambassador for CAL.
- Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.
- Adhere to RBS security vetting and health and safety guidelines, particularly within their building.
- Attend RBS Team meetings to share knowledge and up skill Bank staff to inform them of themes, trends and emerging issues.
- Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service
Requirements:
- Experience of delivering generalist advice within Citizens Advice or another quality assured environment such as AQS.
- Good IT knowledge with an ability to support delivery of advice
- Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, over the phone.
- Ability to research, analyse and interpret complex information and produce and present clear reports verbally and in writing.
- Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.
- Effective oral and written communication skills.
- Ability and willingness to work both on own initiative and as part of a team.
- Understanding of the issues affecting society and their implications for clients and service provision.
- Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
About us
Citizens Advice Liverpool (CAL) are being funded by Nat West Group to provide general advice by telephone for customers seeking this help. This general advice is confidential and independent of the Nat West (Banking) Group.
The post holder would be based at their RBS office for 4 days between the hours of 9am -5pm, providing telephone advice, and there would be 1 day based at a CAL office for writing up notes and any follow up work.
Where it is not possible for the SSO to work at the RBS office, the SSO would work at home or a CAL office, again providing telephone advice for these customers.
Senior Programme Management Specialist - Young Health Programme
Location: Hybrid, Old Street, London
Salary: £50,856 per annum
Hours: 34.5 hours per week
Department: Development Programmes
Job Type: Full-time
Contract Type: Fixed-term
Plan International UK is a global children’s charity striving for an equal world. One where every child can reach their full potential and every girl can choose her own future. We bring people together to protect children’s rights and keep girls safe, in school and in control of their bodies – even when disaster strikes. And we won’t stop until we are all equal.
We are looking for a Senior Programme Management Specialist to join our Development Programmes Unit (DPU), the hub for impactful long-term development programming in Plan International UK. The role will look after our Young Health Programme (YHP), which is Plan International UK’s largest corporate funded programme. The YHP is a complex multi-country multi-million public health programme and is currently implemented in 8 countries, supporting the health rights and wellbeing of young people (10-24) in marginalised communities with a specific focus on the prevention of non-communicable diseases (NCDs). This gender-transformative programme uses a range of strategies including youth empowerment through peer education, community mobilisation, health system strengthening and youth-led advocacy. The YHP takes a holistic approach to working with young people which means that Sexual and Reproductive Health and Rights (SRHR) and emotional well-being health are addressed and mainstreamed throughout the programme.
This role is a great opportunity for individuals with proven programme management experience, particularly in public health initiatives. As a Senior Programme Management Specialist, you will be responsible for leading and supporting a team of two programme specialists and a programme coordinator to provide specialist support to Country Offices and partners on programme management. You will have responsibility from project design to project closure while also managing and escalating risks.
Your role will be essential in ensuring clear communication, compliance, and problem-solving within the team as well as with external partners. You will be facilitating regular meetings with donors regarding programme management, technical queries, compliance, and reporting. Expertise in public health issues, especially NCDs, peer education, and adolescent health will be considered as advantageous.
Ideal candidates will have a degree or equivalent qualification in international development or a related field and will be able to motivate and develop a team of diverse professionals. Excellent negotiation and relationship-building with internal and external stakeholders are key skills for this role, as well as having strong financial management skills, including budgeting, forecasting and reporting.
If you thrive in working in a highly collaborative environment and love working on a fast-paced global health programme, and can contribute to how we bring our values and Feminist Leadership Principles to life through our work, we would love to hear from you!
Please note the position also requires some travel.
Please click on the button below to apply.
For further detail of this role, please see the job profile. Please refer closely to the Person Specification section during your application, to demonstrate your suitability for the role.
The deadline for applications is 23:59 on Sunday 16 June 2024.
Interviews will take place on week commencing Monday 24 June 2024.
We are committed to the safeguarding and protection of children, young people and adults in our work. We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us. Accordingly, appointment to all our roles is subject to a range of vetting checks and for this role this will include a Basic Disclosure and Barring (DBS) check. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences
Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds.
REF-214529
Permanent contract
35 hours per week but applicant must be flexible and willing to work weekends if required
£26,269,74 per annum / pro rata (plus allowances)
Flexible working hours: 8-4, 9-5, 10-6 or in between (to be agreed with your manager).
Family-friendly policies: Including enhanced Maternity, Paternity and Adoption Leave.
Season ticket loan: Interest free loan for annual or quarterly season tickets for public transport to and from work.
Cycle to work scheme: Save up to 39% on the cost of a new bike and spread the cost across the year.
Pension: Stakeholder pension scheme with company-matched employee contributions of up to 8%.
Death in service benefit: Four times annual salary for all employees.
Discounted health scheme: Simplyhealth cash plan - 20% discounted rate on healthcare such as dental, optical and chiropody for yourself and your children.
Free confidential counselling service: Available to all staff and volunteers
'Xtras': Employee discount scheme offering a range of savings across groceries, fuel, clothing and holidays
Location: JQ modern - Home - 1 Avenue Road
The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.
To join the award winning Disrupting Exploitation Programme. This role will be part of a National Programme that works in Greater Manchester, Birmingham and Greater London.
This role is required to work one-to-one with young people who are victims of child exploitation and on systems change.
Systems change means working with contexts, policies and procedures that determine how young people who are exploited are responded to.
Work as a subject matter expert on child exploitation (with a particular focus on child criminal exploitation) to deliver a wide range of systems change 'interventions', which could include training police and partners, writing guidance or producing resources to support improved practice and developing strong partnerships to undertake multi-agency working.
Person specification:
-In order to be considered for this post you will have to demonstrate that you already have:
Experience - Essential
-Relevant experience of working with young people from diverse backgrounds, 1-1 and in a group setting.
-Experience of supporting young people who are dealing with complex safeguarding issues and sensitive issues
-Multi-agency working with police, law enforcement and other voluntary and statutory partners
-Experience of delivering training to professionals.
-Experience of delivering preventative child exploitation projects
-Experience of participation work with young people
Experience - Desirable
-Communicating at all levels, for example with young people and at conferences to large audiences
-Knowledge and understanding of contextual safeguarding
Knowledge - Essential
-Knowledge of relevant policy and legislation as it relates to young people, and specifically exploitation
-Knowledge of relevant policy and practice relating to child protection and safeguarding of young people.
-Subject matter expertise and a sound understanding of the issues facing young people who face risk of exploitation
-Working knowledge of models and methods for one to one and group work with vulnerable young people.
Skills - Essential
-Ability to communicate with young people and professionals, written and verbally, adapting style where necessary
-Ability to manage professional boundaries
-Negotiation and influencing skills
-Training facilitation
-Ability to represent the organisation in a professional, competent and credible manner
-Ability to plan and manage own workload, using your own initiative
-Strategic planning skills
Qualifications and security clearance
-A relevant professional qualification such as Social Work Qualification or another qualification/ significant experience associated with the area of work.
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Therefore, candidates applying for work in our Youth Impact Domain will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.
The closing date for applications is the 16th June. If after 14 days, we have received enough applications we reserve the right to close this vacancy from the 31st May onwards.
Interviews will be held on Friday 28th June 2024.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Veterans Support Employment Consultant (North East)
JOB DESCRIPTION
The Forces Employment Charity are looking for a highly motivated Employment Support Consultant to promote and provide employability and employment support for veterans within the region.
Reporting to National Veteran Support Programme Manager. the successful applicant will have a track record of providing employment and job finding support. A strong customer focus and an ability to work independently to achieve targets and deadlines is an essential requirement along with strong communication and organising skills, knowledge of the local employment market, training, and adult education opportunities.
This is a full-time role working 35 hours per week with a salary of £28,325 depending on experience. The role is Home based with local and regional travel.Veteran Support Consultants will spend an average of 30% of their time networking within their region.
Job Role: To promote the Forces Employment Charity and Veteran Support Programme across the UK and provide employability and employment support for veterans in order that they find appropriate sustainable employment, or other Preferred Vocational Outcome.
Principal Responsibilities:
- Provide advice and guidance to support veterans into employment.
- Develop links with local and regional businesses and business forums to develop relationships with Corporate Mentors and to provide enhanced local level employment opportunities, working collaboratively with Employer Relationship Managers (ERMs).
- Facilitate veterans to access suitable training courses.
- Post and maintain an exemplar professional LinkedIn profile and engage with appropriate content from FEC and partner organisations.
- Link with local and regional Ex-Armed Forces support agencies initiatives to create a flow of veterans requiring employment support. This will include as a minimum creating working relationships with Armed Forces Charities and DWP and regional Armed Forces Champions (including Armed Forces Covenant groups).
- Contribute to FEC’s online community engaging veterans with the self-help tools and Corporate Mentors.
- Attend all CTP Employment Fairs in your region as an exhibitor. Publicise the role of FEC in supporting veteran employment.
- Co-ordinate with partner charities and refer clients to that support as identified by their needs assessment.
- Manage client caseload on Salesforce in accordance with work instructions.
- Represent the values and professional expertise of FEC to all external audiences.
- The 30% networking time will involve attending partner meetings, employment events and collaboration with other charities/agencies that specialise in support to veterans. The time spent doing this will be captured on our CRM and will be measurable.
- Undertake other actions as required by the Programme Manager.
PERSONAL SPECIFICATION
Essential Competencies:
- Empathy with Armed Forces personnel and an understanding of the challenges they face.
- Strong networking skills and the enthusiasm and ability to create relationships that will support the work of FEC.
- Motivated self-starter with ability to work largely unsupervised within a multi-disciplinary environment dedicated to achieving successful outcomes for veterans.
- Extensive experience in blended provision of support.
- Clean driving licence and exclusive use of a car.
Desirable Competencies: - Demonstrable experience of supporting adults into employment.
- Existing network of regional and local organisations who support the Armed Forces Community.
- Existing LinkedIn network of veterans and individuals within Armed Forces Charities, statutory organisations, and employers.
- A good understanding of the employment market, including recruitment, welfare to work provision, work-based learning, and vocational training.
- Mental Health First Aid Training.
- NVQ L4 in Advice, Information and Guidance.
The successful candidate will be required to undertake an Enhanced Disclosure & Barring Service (EDBS) check and National Police Vetting.
Forces Employment Charity is an equal opportunities employer, and values having a diverse workforce. We actively encourage applications from all qualified candidates.
If you meet the criteria and are passionate about supporting service leavers in their transition to civilian employment, we encourage you to apply, Closing date for the position is Midnight Tuesday 11th June 2024.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Successful candidates should expect to be appointed at the starting point of the salary scale. A higher salary will only be considered for exceptional candidates with strong evidence of relevant experience
HMP Bullingdon, Oxfordshire
Ref SEF-243
Are you a dynamic and collaborative individual who wants to support people entering prison to gain the skills and tools to develop their emotional resilience? Looking for an exciting and highly rewarding new career opportunity?
If so, join St Giles as our Settling in Facilitator, where you will provide vital classroom sessions on emotional resilience to all new prison receptions and deliver tailored one-to-one support to people in prison who are not able to access the classroom sessions.
About St Giles
St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.
About this key role
As a Settling in Facilitator, you will be embedded within a prison-based setting and provide a quality service to people first entering prison. We will count on you to prepare, plan, and deliver the emotional resilience interactive sessions to individuals in prison, ensuring all sessions are appropriate and contextualised to reflect the local needs of the prison and its changing population and utilising expertise around lived experience and local knowledge to empower people in prison.
You will also be expected to deliver additional tailored sessions to individuals who are unable to attend the group sessions or require additional support and to use a trauma-informed approach to build trust and create a safe space for people in prison to explore challenging and potentially traumatic issues and topics.
What we are looking for
- Personal experience of the social care system; criminal justice system; or lived experience of the issues facing this client group. However, we also encourage applications from those without lived experience.
- The ability to build positive relationships with people in prison and be comfortable and confident working in the prison environment.
- A professionally competent approach and confidence facilitating group sessions, as well as being able to tailor the support given to meet the needs of people in prison.
- An invested interest in supporting people in prison to develop healthy coping strategies.
- Excellent interpersonal, relationship-building and communication skills, verbal and written.
What we will do to support you in this role
We will provide the following resources to assist in the successful achievement of the responsibilities outlined above:
- A full induction.
- On-going and targeted learning and development will support and enable you to deliver the role to a high standard.
- Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, 4x Group Life Insurance, season ticket loan, eyecare scheme and much more.
Closing date: 30 June 2024 11:45pm.
As an equity and inclusive employer, we welcome all applications, but we would particularly welcome applications from Global Majority People (Black, Asian, Brown, Dual Heritage), those living with a disability, those from a neurodiverse group, or have another protected characteristic. We value the positive impact and diversity that your lived experience can bring to our organisation.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients. Successful applicants must therefore submit an Enhanced Adult Workforce with Adult Barred List DBS DBS Check. Prison vetting is also a requirement for the role.
Location: York Crown and Magistrates Court, with regular travel to Scarborough and Harrogate.
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.
About us
The Witness Service has over 260 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.
Last year, Citizens Advice helped 2.6 million people face-to-face, by phone, email and webchat, and we received 25 million visits to our digital advice content. We solve 7 in 10 clients' problems, and 4 in 5 tell us that advice improved their lives.
The Role
As the Deputy Team Leader (Court Services), working alongside Team Leaders you will be responsible for the delivery of the Witness Service within your court/s.
You will share responsibility for the effective coordination and development of volunteers who support witnesses in their journey through the criminal justice system.
You willbe responsible for general service administrative tasks within the courts, as well as inputting service data.
Who we are looking for
Do you have experience of working as or alongside volunteers?
Are you looking to develop your management skills or for a new challenge?
We are looking for someone who is a great motivator who thrives on leading teams to deliver positive outcomes.
We are looking for someone with excellent communication skills, who can adapt to and manage change. Someone who has administrative skills and is computer literate to a high standard.
We look for people to help us improve and transform our organisation. We can offer you the opportunity to make a genuine impact and create lasting change within an organisation that makes a difference in the lives of millions of people every year.
If you would like to apply, please submit an anonymous CV and a cover letter that addresses the following criteria. Please give examples in your covering letter to help demomstrate the following criteria:
- Experience of delivering or supporting delivery of effective front line services to a diverse range of clients and stakeholders.
- Experience of working with a team of volunteers or as a volunteer.
- Experience of working directly with a diverse range of clients or service users.
This post is subject to enhanced vetting and barring check.
The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.
Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service. Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins all our EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed.
Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.
Please note, in the event of a high number of applications, we reserve the right to close the application early.
This vacancy closes at 23.59 on the closing date.
Location: Derby
Salary: £19,800
Hours: 21 hours (3 days per week)
Department: Prison delivery
Job Type: Part time
Contract Type: Permanent
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy across a number of prisons. We now have the opportunity to provide a service at HMP Foston Hall (subject to contract award). Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy programme at HMP Foston Hall, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for the 8th July 2024
REF-214 506
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The HR Manager will be responsible for managing the day-to-day HR operations, focusing on delivering high-quality HR services. The role oversees employee relations, employee experience, learning and development, reward, resourcing, talent management, people analytics, EDI, wellbeing and payroll. The HR Manager will ensure the effective execution of HR processes and the maintenance of HR good practices across Muslim Aid, with a specific focus on using HR metrics to inform strategic decisions.
About the Role:
- Oversee and manage all aspects of HR operations, ensuring compliance with legal and organisational policies.
- Oversee the onboarding process for new hires, ensuring they receive all necessary training and introductions to Muslim Aid policies.
- Manage the recruitment process from job posting to hiring, ensuring a smooth and efficient candidate experience.
- Respond promptly and effectively to HR-related inquiries from employees and management.
- Conduct training sessions to educate employees and managers on HR policies and best practices.
- Oversee the performance review process and ensure it is conducted fairly and consistently across all departments.
About You:
To be successful in this role, you will need:
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Proven experience in managing HR operations and a team within a small to mid sized organisation.
- Strong background in employee relations, including handling disputes and ensuring compliance with employment laws.
- Excellent leadership and team management skills, capable of mentoring and motivating the HR team.
- Strong communication skills to effectively liaise with both internal and external stakeholders.
- Strategic HR management abilities to align HR functions with organisational goals.
Why you should apply:
We are looking for someone who is passionate about helping others, enjoys problem-solving, and is seeking a role where they can make a real impact and experience growth. As an HR Manager, you will have a unique chance to make a significant impact in a mission-driven organisation dedicated to global humanitarian efforts. You will work with a diverse and collaborative team, enhancing your leadership skills and HR expertise.
Benefits you will enjoy working for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Join Our Mission to End Homelessness: Property and Acquisitions Manager
About Us: At Simon Community, we are dedicated to supporting over 630 marginalised people, daily, offering them the hope and opportunity to transition from homelessness to secure, independent living. As part of our commitment, we aim to significantly grow our Creating Homes Portfolio, providing crucial housing solutions to those in need.
The Opportunity: This pivotal role entails leading the strategic direction of our property acquisition and development initiatives, managing our capital assets portfolio, and providing innovative housing solutions. As the Property and Acquisitions Manager, you will play a key role in transforming lives by ensuring that those ready to move out of homelessness have a place to call home.
What We Are Looking For:
We're seeking someone with deep knowledge of the property market, who can interpret complex data and assess feasibility. You should have a proven track record in negotiating high-quality acquisitions and managing multiple projects smoothly. Strong financial skills for budgeting and performance metrics are essential, along with excellent communication and leadership abilities. You should align property initiatives with our strategy, be results-driven, and build strong relationships with stakeholders. Adaptability in a fast-paced environment and a commitment to ethical practices and social responsibility are key.
Why Join Us? By joining Simon Community, you will be part of a dedicated team working to make a tangible impact on the lives of individuals experiencing homelessness. You will have the opportunity to use your skills and expertise to drive significant social change, creating lasting solutions that transform lives.
Apply Today: If you are ready to make a difference and lead the charge in creating new homes for those in need, we want to hear from you. Apply now and be part of our mission to end homelessness and provide secure, independent living for all.
The client requests no contact from agencies or media sales.
-35 hours per week (open to flexible working arrangements)
-£51,666 per annum (London), £48,714 per annum (National)
-Work from anywhere, with travel to our London base
The Children's Society has been helping children and young people in this country for over 140 years. We campaign to change policy. We work to change systems that are set up to stand in the way of young people. And we run local services that support children directly when the policies and systems have failed them. We're here for children, every step of the way.
This is a rare opportunity to join our Social Impact Domain until July 2025 - covering parental leave. In Social Impact, our focus is on elevating young people's voices; addressing public perceptions of the challenges young people face; and using our brand to attract and mobilise support. Your role is critical to developing bold and powerful communications, carving out a unique brand identity which is brought to life by authentic storytelling that inspires, motivates and mobilises our audiences.
The role
As our Lead Creative, you'll be responsible for evolving a distinctive brand identity and personality, overseeing the development and production of creative collateral and assets across all channels and formats to bring our brand to life for our audiences.
We're looking for a dynamic creative leader, who can apply audience insights to develop brave, innovative and powerful creative propositions and concepts that deliver impact via cross-platform, multi-channel campaigns.
Us
At The Children's Society we have a bold vision and ambition for children and young people. We're throwing all we have at overturning the damaging decline in children's wellbeing by the end of 2030. We plan to set a path for lasting growth in wellbeing for young people. We support children facing abuse, exploitation and neglect, and we challenge the systems that let them down.
Our Goal is huge and we are determined to change the world for more young people. We know we can only do this by having a brilliant, committed, energetic team that's backed up by a movement of thousands of people who choose to stand with us, and support us with their time, their money and their voice.
To meet the challenge, we're overhauling how we operate. We've established new ways of working, transforming from a traditional charity structure into an agile, dynamic, fully integrated approach. That's where you come in.
You
You're an excellent leader who encourages people to try new things. You thrive when delivering bold and powerful communications that create cut-through, capturing people's imaginations, evoking feelings, and driving action.
You may be a designer, filmmaker, animator, copywriter, producer, or creative strategist by trade - but your absolute strength is translating insight through strategy and ideation, to bring powerful creative work to life via cross-platform, multi-channel campaigns.
With natural creative flair, great planning and prioritisation, and a track-record in delivering excellence, you care about promoting inclusive representation and creating opportunities for co-creation for those with lived experience.
To achieve our goal, we've got to approach things differently. You'll be brave and ambitious - helping to stretch our brand and supporting people in a test and learn environment - someone who makes failure an option. You'll inspire colleagues to push the boundaries of possibility, and your vision and ambition comes with a healthy sense of what's possible with what we have available to us today, knowing what 'good-enough' looks like!
You'll work alongside some wonderful talented people who will inspire and motivate you every day. You'll be brave, take risks and aim to exceed expectations; encouraging colleagues to do the same. We can promise you that everything we do here matters. If reading this got you excited, we'd love to hear from you...
To be successful in this role, you'll have:
-fantastic coaching, nurturing, and leadership skills
-experience producing multi-media creative collateral to brief
-applied audience insight to develop creative strategy and brand identity
-developed powerful creative propositions and concepts that deliver impact
-collaborated with external agencies, producers and freelancers
-planned, prioritised and built internal creative skills to deliver multi-media campaigns
-sound knowledge of marketing regulations, inclusion and best practice
The Children's Society and Safeguarding
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
This vacancy closes at midnight on Monday 10th June 2024.
Interviews will be held week commencing 24th June 2024.
IN3
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
Join award winning animal charity Pet Blood Bank UK as our new Customer Service Manager and lead our dedicated team in delivering exceptional service to our valued customers. In this role, you will oversee the management of the Customer Service Team, ensuring all enquiries, orders, and requests are handled promptly and effectively in alignment with job descriptions. Your objective will be to cultivate strong customer relationships, driving value for the charity and positioning Pet Blood Bank as the preferred supplier for blood and ancillary products among veterinary customers.
Background
Launched in 2007, Pet Blood Bank UK is the only charity that provides a blood bank service for all vets across the UK. As part of our charitable remit, our aim is to advance animal health and welfare and to relieve suffering by providing quick and convenient access to blood. Every unit of blood helps save up to four other lives, saving thousands of lives every year.
Our values
Caring. Pioneering. Real. These are the values Pet Blood Bank UK is built upon. Our values bind us together as a charity and guide everything we do. We expect every team member to know, understand and embody our values, helping to build our reputation as a pioneering, caring and practical charity. Read more about our values.
What you’ll do
Cultivate and sustain strategic relationships with veterinary clients, positioning Pet Blood Bank as their preferred supplier through expert sales strategies.
- Lead the customer service team efficiently during peak demand, strategically managing workflows and planning for all scenarios.
- Enhance team performance and morale through supportive leadership, ensuring all resources are well-understood and utilised effectively.
- Provide decisive leadership in difficult situations, fostering team confidence to handle clinical inquiries and direct professionals accurately.
- Manage customer accounts with strict adherence to compliance and standards, efficiently addressing feedback and maintaining a high reputation.
- Collaborate with multiple departments to ensure seamless service delivery and contribute to continuous improvement initiatives while keeping robust reporting on departmental activities.
What we need
This role requires a combination of strategic insight, operational excellence, and the ability to lead a diverse team in a dynamic environment.
We’re looking for someone who is/has:
- Extensive knowledge of customer service principles ideally in an B2B environment, and expertise in CRM systems and regulatory compliance.
- Demonstrated ability in developing and implementing effective customer service strategies that enhance client satisfaction and retention.
- Strong leadership skills, with a proven track record of managing customer service teams through high-demand situations.
- Excellent problem-solving capabilities, adept at quickly resolving customer issues and improving service delivery processes.
- Exceptional communication and interpersonal skills, essential for building lasting relationships with both team members and veterinary clients.
What’s in it for you.
In return, we offer full training, competitive salary with pay progression, contributory pension scheme, lifestyle rewards and 30 days annual holidays (including bank holidays).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for x 3 Community Key Workers
Salary: £22,000 - £26,000 (outer London)
Location: Hertfordshire (Waltham Cross/ St Albans / Stevenage)
Contract: Permanent
Hours p/w Full Time 35hrs per week
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police & Prison Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?
Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?
In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.
About You:
Are you a strong believer in advocating for others? Are you empathetic, patient and determined? Then this opportunity could be right for you.
The Minerva London service provides holistic, trauma-informed support for women in touch with the Criminal Justice System. We do this through offering dedicated one to one support, safer women’s centre spaces and specialist interventions and partnerships.
To be successful as the Community Key Worker you will need the below experience and skills.
You will be working in a supportive, friendly, and welcoming team whilst having oversight of a caseload of women, who may be under the supervision of the National Probation Service or in custody, enhancing the offer of holistic support and advocacy services available to them throughout their journey.
Building relationships with other statutory and non-statutory agencies in local communities is vital to build referral pathways and provide a whole system approach to supporting individuals.
To carry out this work you will meet women in the community in your designated borough and co-locate with other agencies including the National Probation Service, as well as regularly attending Advance’s North London vibrant Women’s Centre/office space.
You will be a creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder and has good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
- Closing Date for Applications: Wednesday 19 June 2024 @ 23:59
- Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) if working a 35 a hour week.
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please contact us via the Advane website and the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.
We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.