Welfare Advice Manager Jobs
This is an exciting opportunity to join one of the country’s largest Citizens Advice delivering advice and advocacy services to tens of thousands of people every year. We deliver services by phone, digitally and face to face, in multiple locations and to some of Sheffield’s most vulnerable communities. We also work to influence local and national policy and are committed to increasing the opportunities for those who use or need our services to help shape what we deliver.
Our work empowers people and changes lives. Following expansion in our services we are looking for a skilled leader and communicator to take up this new senior leadership role.
This is a diverse and challenging role - but it’s also an exciting one. To succeed you’ll need:
- The skills to inspire and encourage teams to achieve our vision
- The ability to build, develop and maintain strong mutually beneficial partnerships centred around the needs of our clients. Knowing when to compromise and when not and how to build trust and credibility.
- The ability to think long-term in a fast-moving environment and to demonstrate flexibility when adapting to change.
- The ability to manage the mechanisms and systems that capture an overview of service and staff effectiveness and performance and to swiftly identify and mitigate any issues.
- A strong commitment to and ideally experience of co-production
- Impressive communication and influencing skills
We can offer you a supportive culture within a charity setting committed to social justice. We offer an attractive remuneration package with good terms and conditions of employment including: 35 hour working week; 25 days annual leave (excluding bank holidays), Pension scheme, Hybrid Working, enhanced maternity and paternity policies and Health Plan with integrated employee assistance programme.
The closing date for completed applications is: 9:00am, 11 November 2024 .
Interview date: 22 November 2024
Become a Self-Employed Independent Visitor!
Locations: Meath School, Surrey and Dawn House School, Nottinghamshire
Salary: Negotiable per visit (plus travel expenses)
Job Type: Part-time, one half termly visits at each school
Sector: /Education / Advocacy /Social Care
Apply Now – Nationwide or local Applicants Welcome!
About Meath School
Meath, a Speech and Language UK School, is a day and residential non-maintained primary special school for up to 75 pupils aged 4 to 11 years, where Speech and/or Language Disorder and associated difficulties is the primary need. Our most recent Ofsted report (2023) is highly positive about the work of the school and the progress which our children make. ‘Pupils are happy and safe, and they enjoy being in school. They comment that ‘everyone can have friends here’.
About Dawn House School
Dawn House School is part of Speech and Language UK, dedicated to supporting children with severe and complex speech, language, and communication needs. We provide integrated education, therapy, and care to pupils aged 5-19. Our school has been rated ‘Outstanding’ by Ofsted and offers a collaborative, child-centered environment. Join our passionate and dynamic team, where we empower young people to achieve their full potential.
About The Role
Speech and Language UK is recruiting Independent Visitors to provide essential support and guidance to our residential special school in all areas the national minimum standards.
Key Responsibilities:
To fulfil the requirements of Standard 3 of the national minimum standards for residential special schools, which includes:
- Conduct six unannounced visits to ensure the highest standards of care, aligned with national regulations.
- Write and submit reports on the conduct of the school with any recommendations within two weeks of the visit.
- Collaborate with staff members, and other key stakeholders to monitor compliance and safeguard the welfare of residents.
- Meet with children, parents, other stakeholders, senior management and other staff in the school
- Check school records, including, but not restricted to, attendance, restraint, risk assessment and care plans
- Evaluate the quality of the provision and effectiveness of the care provided to children and whether they are safeguarded
- Assess the suitability of the physical condition of the residential provision and its external environment
What We Are Looking For:
- Demonstrable knowledge and understanding of regulated services and their inspection frameworks
- Experience of working within an educational setting, social or health care organisation, safeguarding, residential care, youth work, or related fields
- Knowledge of current care legislation and statutory guidance relating to children and young people
- Strong communication and relationship management skills.
This is a flexible, self-employed role perfect for experienced professionals looking for meaningful, impactful work.
How to Apply: Please check candidate pack available on our website
Closing Date: Monday, 9th December at 9am.
Accessibility Support: We are committed to ensuring that our recruitment process is accessible to everyone. If you require any adjustments or need to apply in a different format, please contact our People Team and we will be happy to assist you.
We are a Disability Confident Committed Employer.
Speech and Language UK is committed to safeguarding and promoting the welfare of children. We carry out appropriate vetting and verifications on all staff. Please find details of our safeguarding policy
All shortlisted candidates will be subject to an online search covering content that is in the public domain. In line with Keeping Children Safe in Education the successful candidate’s employment is subject to an enhanced DBS and barred list check.
You will be a Mental Health Deputy Manager who is passionate about supporting MAC-UK’s objective of working collaboratively with young people, innovating services and systems and their approach to mental health, to address health and social inequalities. We aim to support services to be more accessible, flexible and responsive to excluded groups, and to change the systems that lead to and maintain inequality. This role is ideal for someone who is looking to apply their proven management and therapeutic skills alongside the area of social action.
We are very excited to be part of a pilot service, new in England working as part of a consortium of four organisations, alongside Lambeth Council. This will be a residential support service for young people aged 16-24 years at risk of serious youth violence, who are already caught up in the criminal justice system and at high risk of remaining part of the system. You will be working across three London properties alongside a large multi-agency staff team made up of experts by experience/profession in psychology and therapy; youth work; offending; education, training, and employment (ETE) and housing. The service will work creatively and holistically to enable young people to exit environments involving youth violence, identify and reach their goals and aspirations, move on successfully to appropriate independent living, and importantly to sustain this life. Wherever possible staff and young people will co-produce what this service looks like and what activities the young people engage in.
The deadline for expressions of interest is Wednesday 20th November 2024 at 5pm.
Stage 1 interviews will take place on Tuesday 10th December 2024 and Stage 2 interviews will take place on Tuesday 17th December 2024.
The client requests no contact from agencies or media sales.
Citizens Advice Bristol provides free, confidential and impartial advice, helping people to resolve problems affecting their lives. We have a wide range of services targeted at various client groups and advice issues.
We have a vacancy for a Projects Co-ordinator working primarily with our Macmillan Benefits Team and our MaPS Debt Advice Team, this is a busy role for proactive self-starter who can work collaboratively within teams whilst managing their own workloads. Based in our main office at Citizens Advice Bristol, the Projects Co-ordinator is an integral member of the project teams.
Responsibilities include but are not limited to;
- processing new clients into the service
- providing initial information
- identifying urgent issues
- prioritising clients as necessary
- booking client appointments
- monitoring referrals
- supporting caseworkers to progress client cases
Key details:
- Salary: £23,026 pa FTE (Pro Rata to 0.8 if 28 hours)
- Hours / work pattern: 28-35 hrs / Monday to Friday – you can express an interest in working between 28 and 35 hours per week, but even part time applicants must be available to work across all 5 days.
- Contract: Projects Co-ordinator – Fixed to 31.3.2026
- Location: Main office (BS1)
- Closing date: 5.00pm on 13th November 2024
- Interviews: 20th November 2024
Volunteering has huge benefits both to individuals and to organisations. Good volunteering with excellent training and development opportunities has an even greater impact. Combine this with volunteer roles that enable people with mental health problems to better access their rights and entitlements in terms of benefits, debt and housing, at a time when that is so important and you have the opportunity to make a difference. To do this job you need good working experience of areas of social welfare law combined with experience of passing on your knowledge and supporting volunteers.
Position: Advice Volunteer Supervisor (2-year contract)
Hours: 17.5 hours per week
Salary: £14,774 (actual)
Delivering advice relating to benefits, debt and housing can alleviate stress and support better mental health. We want to increase access to advice and we can do this through volunteering but we want that experience to be welcoming, supportive and enabling. To do this we need a Volunteer Supervisor who can provide high quality training and supervision.
The skills and experiences that are important to us are:
· Advice experience in areas of benefits, debt and housing.
· Working in a way that develops skills.
If you are interested in this role, please download the application documents from the Join Our Team page of our website.
The closing date is 12 noon on Monday 4th November 2024.
This role has been funded for two years by the Charles Plater Trust.
Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services or had experience of volunteering.
The client requests no contact from agencies or media sales.
Contract: Permanent, full time 37.5 hours per week
Salary: £25,011 - £27,047 per annum
Location: Sheffield, S7 2PY
Closing date: Sunday 10 November 2024
Interview date: 19 & 20 November 2024
We're recruiting an Assistant Manager – Offsite Services to lead and streamline our home-based pet operations. In this role, you'll ensure that every pet finds the perfect match with their new family as quickly as possible, while maintaining top-quality care for both our pets and clients throughout the entire adoption journey. Join us in making a difference, one pet at a time!
More about the role
This is an exciting opportunity to join Blue Cross and lead a dedicated team at our Sheffield rehoming, advice, and behaviour unit, located just a short drive from the stunning Peak District. Our proactive team is committed to helping the local community in various ways, from supporting people and pets in need through our food bank to offering rehoming services for a wide range of pets.
In this role, you’ll play a key part in ensuring exceptional care for both pets and clients while making well-connected, efficient decisions that prioritise pet welfare. As the leader of our home-based pet operations, you’ll oversee the smooth running of daily activities, acting as the subject matter expert in practical animal handling and assessment. Your goal will be to prepare pets for adoption as quickly and effectively as possible. You’ll work closely with your team to ensure timely pet assessments, behaviour management, and training, while providing full support to foster carers.
You’ll also be responsible for achieving pet-related targets, ensuring your team of Pet Welfare Assistants maintains the highest standards of animal care and adheres to national processes in case management. Since we don’t have cattery or kennel facilities, innovation and teamwork are essential to address the most urgent cases effectively.
Motivating and managing your team is central to this role, enabling the centre to provide top-quality home-based pet care while helping your team develop professionally.
This is a full-time position, working 37.5 hours per week, including weekends and bank holidays.
About you
You’ll be a great people manager, bringing finely honed skills from your experience in an animal-related environment, along with expert knowledge of pet welfare and care.
As a dynamic and innovative leader, you know how to inspire and motivate your team, driving continuous improvement. You’ll lead a team of Pet Welfare Assistants, empowering them through effective management and coaching.
With excellent communication skills, you adapt your approach for different audiences, ensuring your message resonates. While juggling multiple tasks, you remain calm and organised, making confident decisions in high-pressure situations.
Your strong analytical skills enable you to monitor and evaluate effectively, implementing meaningful improvements. Rather than resting on your laurels, you’ll have a genuine desire to enhance onsite facilities and services, actively engaging your team in the process.
Having worked in emotionally charged environments, you understand the importance of resilience and have excellent “bounce-back ability.” Your emotional intelligence and empathy will shine as you support your team and the public, creating a compassionate and effective workplace.
Knowledge, skills, and experience
- Significant experience in managing a team.
- Significant experience in delivering high level Customer service in a fast-paced environment.
- Significant subject matter expertise and application of pet welfare and handline of domestic animals
- High standard of verbal and written communication.
- Current full driving licence
- The ability to demonstrate, understand and apply our Blue Cross values
It would be great (but not essential) if you also had:
- Performance management and improvement experience.
- Experience working with volunteers.
- Understanding of safeguarding issues.
Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.
How to apply
Please visit our website, click the apply button and complete the online application process before the closing date on Sunday 10 November 2024.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Job Benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Enhanced annual leave entitlement: 30 days plus bank holidays
- Pension scheme with enhanced employer contribution
- Health cash plan
- Life assurance
- Unlimited access to an employee assistance programme
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife
- Recognition scheme Annual volunteer days
- Claim for professional fees
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
About Blue Cross
Blue Cross is a national charity that has been helping sick, injured and homeless pets since 1897.
Every month we help thousands of pets and their people by providing veterinary care, expert behaviour advice and find homeless pets loving families. We also offer education for future generations plus pet bereavement support for those who have lost their beloved pet companion.
We love the ways that pets can make such an amazing difference to the people they live with and we offer lifelong support and advice to help that unique relationship thrive. With your support we can give back to more pets and their families who need our help.
Pets change lives. We change theirs.
Our commitment to diversity and inclusion
We believe that every pet should enjoy a healthy life in a happy home, and we always seek to recruit the best people who share our values and commitment so we can continue to help and support pet owners across the UK to achieve this.
At Blue Cross, we want you to feel that you belong, without the need to hide any part of who you are.
Diversity and inclusion at Blue Cross means creating a workplace where all people, regardless of gender, race, sexual orientation, religion, nation or country of origin, disability, age, and socioeconomic backgrounds are welcome, respected, supported, and have access to equal opportunities.
We are working hard to reflect the world we live in and the communities we serve at every level of our organisation. As much as we have made positive advances, we consider diversity and inclusion to be a work in progress – a continual commitment that remains a priority for all of us.
If you would like to talk to us about any reasonable adjustments or changes to our recruitment process to support you to be your best, then please get in touch.
Our values
Our values define the way we do things. We use them every day to guide us, and to make sure we put people and pets at the heart of everything we do.
Compassionate: We listen, we are non-judgmental, we are kind and caring to the pets and people we encounter, and we offer support in difficult times
Courageous: We make brave decisions, embrace change, and encourage innovation, ensuring we always act with integrity – doing the right thing even when no one is looking
Inclusive: We value all our relationships and work in an open and positive culture where we celebrate our diverse talents and empower you to be you
The client requests no contact from agencies or media sales.
Community First is a registered charity based in Devizes. As a member of Action with Communities in Rural England, we support communities across Wiltshire and Swindon. Our Patron is Her Majesty The Queen.
Voice It, Hear It is a partnership programme that is committed to co-production and Service Users engagement throughout Wiltshire.
We work together to:
- Extend collaborative reach, working with VCSEs and marginalised groups lacking service access and community feedback participation
- Jointly advocate for Service Users as an Alliance, amplifying their voices in multiple arenas and forums
This post holder will foster strong partnership to deliver the User Engagement Service (Voice It, Hear It) This service aims to amplify and advocate for peoples voice to inform local strategy and develop community action to create stronger and more resilient communities.
The post holder will lead on consultations and engagements with a range of stakeholders, ensuring accurate and timely reporting, ensuring a proactive and collaborative approach to partnership working.
A completed application form will need to be completed before appointment
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role sits within the Irish Chaplaincy IC Traveller Equality Project team. Responsibilities include:
Liaise with London Probation, prisons and other agencies to advance equality of opportunity for the GRT community; assist in giving presentations; Probation office visit with easy reading culturally specific books, GRT resources, take part in market style events, explain services, deliver presentations in person and over teams, participate in relevant conferences and meetings.
Deliver an effective advocacy service to the GRT community in prison and their families in response to referrals arising from prison visiting, allocating follow up casework as necessary. Provide advocacy with a wide range of external bodies.
Take responsibility for caseload of clients and to liaise with others in the service delivery to provide comprehensive service to those preparing for release / re settlement and those on probation in the community in London.
Provide, by telephone, email and letter, information about legal and penal systems to prisoners and their families and put them in touch with agencies for specialised help. Mail outs / resource packs to prisoners. Data form management.
Proactively engage with HMPPS, legal/welfare groups and other relevant organisations as requested by GRT prisoners while they are in prison and on probation
Keep, collate and maintain accurate detailed records for own work (via database) ensuring adherence to data protection rules; maintain the cultural and educational resources of the Project; disseminate resources to prisons and other relevant bodies; assist with the production of a newsletter; contribute material to quarterly reports, funder applications and other reports.
The Irish Chaplaincy is a leading social action charity, rooted in faith, providing high quality services and support to excluded Irish emigrants.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Gambling Outreach And Living Support service GOALS is our community-based support service that provides bespoke and holistic 1:1 and group support to individuals and affected other impacted by gambling harms.
Our aim is to deliver an impactful GOALS service across London which builds effective networks of support for people before, during and after treatment.
A main aspect of the role will be to support and work closely with individuals presenting with lived experience of gambling harm issues and/or people affected by this issue. The GOALS Supporter will understand gambling related harm and dependency issues and be able to ensure safe working environments and take a robust lead on safeguarding and harm minimisation procedures and policy.
The post holder will work with the Head of Support Services and GOALS Coordinator to support the development and maintenance of the systems and structure of the service, ensuring that governance and polices are implemented, safeguarding and safe working practices are systematic and develop a clear understanding of how the service integrates with the national gambling treatment service.
Other support activities will be developed, such as group support and weekly meet ups.
The post holder will develop and maintain relationships with key stakeholders, deliver presentations and other promotions within community, education and health centres to help grow and develop the service.
Adherence to health & safety, equal opportunities and diversity policies is expected at all times.
Qualifications or Relevant Experience
•Two years minimum experience in similar role
•Professional qualification in health, social care/community at level 3 or working in health/social care/addiction
Essential Skills & Knowledge
•Knowledge and understanding of recovery
•Knowledge of safeguarding children and adults
•Knowledge and commitment to equal opportunities and anti-discrimination
•Ability to work responsively and flexibly in a range of settings
•Ability to represent the service and present to other organisations
•Ability to maintain clear and consistent boundaries
•Ability to provide a safe space when working with a client to address their needs holistically
•Communicate clearly in writing, face to face, online and on the telephone
•Ability to work positively in a team
•Ability to work independently, prioritise, plan and manage own workload
•Ability to utilise supervision constructively
•Knowledge of gambling and related issues
•Ability to keep up to date with trends in support services and changes in the sector
Desirable Skills
•Experience of liaison with voluntary and statutory organisations
•Experience of engaging with people from a diverse range of backgrounds
•Desired but not required, lived experience of gambling harms either directly, as an affected other or working with individuals who have experienced gambling harm.
Please review the full Job Pack for more details before applying with your both a CV and cover letter to be considered for the role.
Previous applicants need not apply.
We support and provide information to those harmed by gambling, whilst raising awareness of gambling’s potential harms through education and training
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We are looking for a new Team Leader to join our team in Moray, Highlands, and Island. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role?
We have an exciting opportunity for a Team Leader to join our team covering Moray, Highlands, and Island. You will be a passionate supporter of quality driven, outcome centric, advocacy provision and in coaching others to achieve the exacting standards of excellence in advocacy required to support our clients.
About you
We are looking for a strong and resilient leader with experience of managing a team. Desirably you will have worked or volunteered in a welfare, supporting role, or caring for adults or young people who have support needs.
You will be committed to driving high performance and practice standards by actively engaging with our Practice Management team to interpret data. Thereby, making informed decisions and ensuring that the highest standards of advocacy are achieved.
You will ensure a culture of learning and continuous development through a mix of team and supervision meetings, and reflective practice.
You will be experienced in managing risks relating to the safety and wellbeing of staff members and the safeguarding of service users.
How will you make a difference?
You will be responsible for ensuring your team delivery of the highest standards of advocacy, ensuring that all contact with clients is outcome driven.
You will support your team and ensure that they have the necessary skills to make a difference in peoples lives on a daily basis. Assisting them to grow in confidence and empowering them to assist those in need of support.
You will work resourcefully and collaboratively with people across the organisation to assist you and your team, fostering a learning culture where all views are respected.
Benefits
- 28 days annual leave plus bank holidays
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme.
- Supportive working environment fostering a good work/life balance.
- Support with continuous professional development.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications: midnight on 10th November, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
The client requests no contact from agencies or media sales.
Contract: Permanent, full time 37.5 hours per week
Salary: £25,787 - £27,886 per annum
Location: Sheffield, S7 2PY
Closing date: Sunday 10 November 2024
Interview date: 19 & 20 November 2024
We’re recruiting an Assistant Manager – Client Services to oversee the smooth operational delivery for our client journeys across our rehoming services at our rehoming, advice and behaviour unit in Sheffield. You will help us ensure the right pet is placed in the right service, in the quickest amount of time and our clients, pets and people, receive excellent care throughout the admission and adoption stages of the rehoming process.
More about the role
At Blue Cross, our ambition drives us, and our Sheffield rehoming, advice, and behaviour unit in South Yorkshire, just a short drive from the beautiful Peak District, plays a vital role in helping us achieve our goals and support more pets in need. Our proactive team is dedicated to assisting the local community in various ways, from helping people and pets in need through our food bank to providing rehoming services for a wide range of pets. Without cattery or kennel facilities, we must be innovative as a team to ensure we can address the most urgent cases.
This is an exciting opportunity to join Blue Cross as the Assistant Manager – Client Services, where you'll lead a dynamic team committed to providing exceptional client care. You'll make informed decisions that prioritise pet welfare and deliver outstanding rehoming services.
In this role, you'll actively enhance our clients' experiences, ensuring every interaction is positive, efficient, and upholds our high standards. You’ll play a key part in helping the centre meet its targets for pet-related income, adopter and admitter satisfaction, and supporter engagement.
You’ll also take charge of client service reporting, collaborating closely with the centre’s senior leadership team to understand pet throughflow and client journey satisfaction. This insight will empower you to identify, create, and implement continuous improvements. Additionally, you’ll be involved in the admission and adoption processes, managing enquiries from the public wishing to relinquish pets, prioritising admissions, promoting pets in care, and facilitating successful adoptions.
As the Assistant Manager for Client Services, you’ll ensure that outstanding customer service is at the heart of every interaction. You’ll help create welcoming and engaging public areas, ensuring the administration of admission and adoption processes adheres to internal protocols and regulations, including GDPR.
This is a full-time position, working 37.5 hours per week on a rota that includes weekends and bank holidays.
About you
You have a deep understanding of the processes and stages involved in admitting and matching pets with their new owners. Your passion for exceptional client service, coupled with strong analytical skills, allows you to rigorously monitor, assess, and evaluate to drive meaningful improvements.
As a positive and innovative manager, you know how to inspire and motivate your team, fostering a culture of continuous improvement. You’ll lead a team of Pet Welfare Assistants, empowering them through effective management and coaching to reach their full potential.
With excellent communication skills, you adapt your approach to resonate with different audiences. You thrive in a fast-paced environment, staying calm and organised while juggling multiple tasks and making sound decisions under pressure.
Having worked in emotionally charged settings, you understand the importance of resilience and possess excellent “bounce-back ability.” Your emotional intelligence and empathy enable you to support both your team and members of the public, creating a compassionate and effective workplace.
Knowledge, skills, and experience
- Experience of working in a rescue welfare environment.
- Significant experience of managing a team.
- Experience in delivering high level client service.
- Experience of working in a fast-paced environment.
- High standard of verbal and written communication.
- Proven decision-making ability.
- Current full driving licence.
- The ability to demonstrate, understand and apply our Blue Cross Values
It would be great (but not essential) if you also had:
- Performance management and improvement experience.
- Understanding of safeguarding issues.
Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.
How to apply
Please visit our webiste, click the apply button and complete the online application process before the closing date Sunday 10 November 2024.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Enhanced annual leave entitlement: 30 days plus bank holidays
- Pension scheme with enhanced employer contribution
- Health cash plan
- Life assurance
- Unlimited access to an employee assistance programme
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife
- Recognition scheme Annual volunteer days
- Claim for professional fees
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
About Blue Cross
Blue Cross is a national charity that has been helping sick, injured and homeless pets since 1897.
Every month we help thousands of pets and their people by providing veterinary care, expert behaviour advice and find homeless pets loving families. We also offer education for future generations plus pet bereavement support for those who have lost their beloved pet companion.
We love the ways that pets can make such an amazing difference to the people they live with and we offer lifelong support and advice to help that unique relationship thrive. With your support we can give back to more pets and their families who need our help.
Pets change lives. We change theirs.
Our commitment to diversity and inclusion
We believe that every pet should enjoy a healthy life in a happy home, and we always seek to recruit the best people who share our values and commitment so we can continue to help and support pet owners across the UK to achieve this.
At Blue Cross, we want you to feel that you belong, without the need to hide any part of who you are.
Diversity and inclusion at Blue Cross means creating a workplace where all people, regardless of gender, race, sexual orientation, religion, nation or country of origin, disability, age, and socioeconomic backgrounds are welcome, respected, supported, and have access to equal opportunities.
We are working hard to reflect the world we live in and the communities we serve at every level of our organisation. As much as we have made positive advances, we consider diversity and inclusion to be a work in progress – a continual commitment that remains a priority for all of us.
If you would like to talk to us about any reasonable adjustments or changes to our recruitment process to support you to be your best, then please get in touch.
Our values
Our values define the way we do things. We use them every day to guide us, and to make sure we put people and pets at the heart of everything we do.
Compassionate: We listen, we are non-judgmental, we are kind and caring to the pets and people we encounter, and we offer support in difficult times
Courageous: We make brave decisions, embrace change, and encourage innovation, ensuring we always act with integrity – doing the right thing even when no one is looking
Inclusive: We value all our relationships and work in an open and positive culture where we celebrate our diverse talents and empower you to be you
The client requests no contact from agencies or media sales.
About us
Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy.
Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed.
Inclusion and accessibility
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request. We encourage people with lived experience of the UK asylum or immigration system are encouraged to apply to the role.
About the role
Many people who use our services can incur additional risks of abuse and exploitation because of their personal circumstances and experiences including mental illness, trauma, and violence. Some people may have been subject to abuse in their country of origin or on their journey to, or since coming to the UK. Whilst we support beneficiaries through our services and activities, additional action may be needed to prevent and respond to potential or current risks.
Main duties and responsibilities
- Deputising for the Designated Safeguarding Officer and working with them to develop and implement a robust Safeguarding Strategy within the charity.
- Reporting to the Corporate Safeguarding Board on the implementation of the safeguarding strategy, current organisational safeguarding risks and mitigations to ensure robust safeguarding governance and culture in the charity.
- Convening the Safeguarding Managers Forum to review the implementation of the policy and procedure and share and develop best practice.
Flexible working
The role is suitable for job sharing and partial home working. Attendance at meetings and in-person training in London, Leeds and Sheffield is required.
For more information on the role and to apply, please visit our website via the apply button.
Closing date: 17 November 2024
Interviews: 26 November (AM) and 28 November (PM)
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Volunteering Projects Manager
Maternity cover
Discovery is a student-run, charity based at Swansea University. Each year, more than 400 student volunteers deliver community-based projects to enrich the lives of the community around them.
The role of the Volunteering Projects Manager
The Volunteering Projects Manager is responsible for the support, development and effectiveness of our projects. Providing a high level of support, coaching and development to our student volunteer project coordinators.
Salary – £30,124.49 (Please not this is NOT pro rata. Discovery is a 4 day week organisation, the salary specified above is for a 28 hr working week.)
Working hours 28 per week (we are a 4 day week organisation)
Normal working hours will be agreed between 9 and 5.30, Tuesday to Friday with a half hour unpaid lunch break, some out of hours working will be expected for which time of in lieu will be granted. Exact working hours to be agreed with the Director.
Annual leave allowance – 26 days pro rata plus bank holidays. Usually taken outside of term time and must be agreed with the line manager.
Pension 5% employer contribution to NEST scheme after 3 months employment (employee contribution will be inline with statutory requirements)
This is a fixed term contract beginning early January 2025 ending 31st December 2025
Closing date 12 Noon Friday 15th November
Prosiectau Gwirfoddoli Discovery yn Abertawe
Rheolwr Prosiectau Gwirfoddoli
(Dros gyfnod mamolaeth)
Mae Discovery yn elusen sy'n cael ei rhedeg gan fyfyrwyr ym Mhrifysgol Abertawe. Bob blwyddyn, mae mwy na 400 o fyfyrwyr gwirfoddol yn cyflwyno prosiectau cymunedol i gyfoethogi bywydau'r gymuned o'u cwmpas.
Rôl y Rheolwr Prosiectau Gwirfoddoli
Mae'r Rheolwr Prosiectau Gwirfoddoli yn gyfrifol am gefnogi, datblygu ac effeithiolrwydd ein prosiectau. Maen nhw’n cynnig lefel uchel o gefnogaeth, hyfforddiant a datblygiad i gydlynwyr prosiectau gwirfoddoli.
Cyflog – £30,124.49 (Sylwer NAD yw hwn yn pro rata. Mae Discovery yn sefydliad 4 diwrnod yr wythnos; mae’r cyflog uchod ar gyfer wythnos waith 28 awr.)
Oriau gwaith 28 yr wythnos (rydyn ni’n sefydliad 4 diwrnod yr wythnos)
Yr oriau gwaith arferol fydd rhwng 9am a 5:30pm, o ddydd Mawrth i ddydd Gwener gydag egwyl cinio hanner awr heb dâl. Bydd disgwyl rhywfaint o weithio y tu allan i oriau arferol a bydd amser yn gyfnewid yn cael ei ganiatáu. Bydd yr union oriau gwaith yn cael ei gytuno gyda'r Cyfarwyddwr.
Lwfans gwyliau blynyddol – 26 diwrnod pro rata ynghyd â gwyliau banc. Fel arfer, bydd gwyliau blynyddol yn cael eu cymryd y tu allan i amser tymor a rhaid cytuno ar hyn gyda'r rheolwr llinell.
Pensiwn Cyfraniad gan y cyflogwr o 5% i gynllun NEST ar ôl 3 mis o gyflogaeth (bydd cyfraniad y gweithiwr yn unol â gofynion statudol)
Mae hwn yn gontract cyfnod penodol sy’n dechrau yn gynnar ym mis Ionawr 2025 ac yn dod i ben ar 31 Rhagfyr 2025
The client requests no contact from agencies or media sales.
We are seeking to recruit to the post of Business and Estates manager at Lindsey Lodge Hospice and Healthcare. The role is pivotal in ensuring the smooth operation of our hospice facilities as well as developing our management information systems. The postholder will join the executive team and undertake a high degree of variety and multiple responsibilities including but not limited to the development of a business and analytics functions, oversight of the Hospice's environment as well as lead responsibility for both capital and non-capital projects.
The client requests no contact from agencies or media sales.
Role outline and purpose
The Network Services Manager builds and maintains network-facing central services that are effective and dynamic, evolving in line with members’ requirements. Ensuring a coordinated approach to first-response technical services to food banks, communications to the network, and provision of solutions-focused responses to support the network to work towards an end to the need for food banks in the UK.
Role responsibilities
· Provide leadership, direction, support and line management. This will include regular 1:1s and annual reviews to ensure objectives and key results are met.
· Monitor and manage the delivery of central communications to network members, the delivery of response to member and public enquiries. Ensure an accurate record of activities is maintained, that the effectiveness of the information, advice and guidance provided is measured and reported.
· Lead on and/or oversee the delivery of food bank and interdepartmental projects. Maintain effective working relationships with stakeholders across the Trust and collaborate on projects.
· Support the Network Services team to develop and deliver an effective and integrated roll out and support plan for each food bank facing project and the Data Collection System.
· Build a culture of sound evaluation and learning in the team and beyond, including monitoring the performance and delivery of training and support provided by Network Services and applying this to decision making and service delivery.
· Develop and implement team business as usual and strategy planning, working with the Head of Network Support and Grant Giving to balance innovation, investment and overall direction for transformational change.
Person Specification
Technical skills and minimum knowledge:
· Proven ability supporting a team in a customer service environment
· Leading, motivating, and inspiring teams;
· Overseeing new processes and systems
· Stakeholder engagement, learning and development and communications strategies and plans, influencing where necessary.
· Ability to manage multiple projects simultaneously, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.
· An effective communicator, verbally and in writing
Behaviours and competencies:
· Ability to think strategically and practically deliver. Is able to work through challenges in positive and effective ways.
· Confident in communicating, is able to foster collaborative relationships with colleagues across the organisation
· An eye for continual improvement, detail and opportunity, whilst also able to find pragmatic solutions when needed.
· Organised, analytical, able to assimilate and apply insight for decision making.
· Demonstrate a commitment to the values of the Trussell Trust
· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds
The client requests no contact from agencies or media sales.