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Berks, Bucks & Oxon Wildlife Trust (BBOWT), Multiple Locations (Hybrid)
£24,000 - £25,213 per annum, pro rata (£9,600 - £10,085 per annum for 14 hours per week)
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Page 3 of 5
Farmoor, Oxfordshire (Hybrid)
OX2, Oxford
£24,000 - £25,213 per annum, pro rata (£9,600 - £10,085 per annum for 14 hours per week)
Part-time (14 hours per week (Including Wednesdays) )
Contract (Until 31 March 2027 )
Job description

We are looking for an adaptable administrator to join our friendly Membership Team!

Membership Assistant
Contract type:
Fixed term until 31 March 2027
Working hours: Part time, 14 hours per week (Including Wednesdays)
Salary: £24,000 - £25,213 per annum, pro rata (£9,600 - £10,085 per annum for 14 hours per week)
Location: Compass House, Farmoor, Oxford, OX2 9LU with Hybrid Working
Work Pattern: Wednesdays in the office, plus one other day or two half days which can be worked from home or the office

About Us

The Berks, Bucks & Oxon Wildlife Trust has a vision for “more nature everywhere, for everyone”. We’re working hard to create an inclusive culture, where everyone feels they belong. This includes you being comfortable bringing your whole self to work, and us co-working with the diverse communities we serve to ensure we are meeting everyone’s needs.

As a Membership Assistant, you’ll support our members by carrying out a range of administrative tasks, ensuring processes run smoothly, accurately, and efficiently – while delivering a consistently high standard of customer service.

What you’ll be doing:

  • Processing new member and supporter details, importing new online memberships and donations
  • Welcome letters, cancellation letters, appeal donation acknowledgements, condolence letters, using letter templates and mail merge
  • Making up and distributing welcome packs to new members, and Wildlife Watch children’s welcome packs
  • Acting as the first point of contact for e-mail, telephone and letter enquiries or complaints

What we’re looking for

  • Proficient IT user (Microsoft Word, Outlook, Excel) and good computer data entry skills
  • Excellent attention to detail and organisational skills
  • Ability to engage clearly and effectively with others via telephone, written correspondence, and email, adapting approach to different preferences

For all your hard work you can expect a great rewards package in return. In addition to being part of a friendly, skilled and knowledgeable team, passionate about making a difference, when you work for us, you’ll also receive

  • Generous annual leave entitlement with paid birthday leave, balance days, urgent personal business leave and generous occupational sick pay
  • Enhanced maternity, paternity, and family-friendly policies
  • Flexible working to achieve work-life balance
  • Salary exchange pension with generous employer contribution
  • Learning & Development Programme for all
  • Wellbeing initiatives including qualified Mental Health First Aiders, YuLife benefit package - access to immediate and confidential help for any work, health, or life matters; 3x life assurance, online GP access, discounts and trade YuCoin points for gift cards
  • Salary sacrifice Cycle scheme & Electric Vehicle scheme
  • Membership to BBOWT’s, and The Wildlife Trusts’, Staff Network Groups for social interaction, peer support, mentoring and personal development

Closing date: 11.59pm on Sunday 12 July 2026
First stage interviews will take place Tuesday 21st July 2026 via MS Teams.
Stage 2 will be at Compass House, Farmoor, Oxford on Wednesday 29th July 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

BBOWT values diversity and inclusion and the benefits this brings. We want every candidate to have the best chance of success as part of this process. In order to do this, we know that some candidates will need reasonable adjustments. You will be able to contact us if there are any reasonable adjustments we can provide during the recruitment process.

Whilst we appreciate ChatGPT and other AI platforms can answer these questions, we know what they have to say (and generally the answer they generate isn't great). We want to hear your perspective written in your own words.

We want our people to be as diverse as nature, so we particularly encourage applications from people who are underserved within the communities in which we operate. This includes people from visible ethnic minority backgrounds, people with disabilities (including those who are neurodivergent), the LGBTQ+ community, those from lower socio-economic backgrounds, and younger people. We are committed to creating an organisation that recognises and truly values individual differences and identities.

No agencies please.

Organisation
Berks, Bucks & Oxon Wildlife Trust (BBOWT) View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 25 June 2026
Closing date: 12 July 2026 at 23:30
Job ref: 168722_BBO
Tags: Administration, Campaigns, Communications, Fundraising, Customer Service, Operations, Brand, Culture, Customer support, Delivery, Engagement / Outreach, Environment / Animal, Information Management, Monitoring and Evaluation, User Experience / UI / UX, Wildlife, Community Fundraising, Individual Giving, Major Donor, Regional Fundraising