170 Administrator and engagement officer jobs

12-month fixed-term contract | Full-time 

Salary: £58,560 – £71,480 per annum

Hours: 35 per week

Location: Home-based with regular national travel 

Job reference number: 1766

Help shape the future of Cranstoun’s services 

Cranstoun is a social justice and harm reduction charity supporting and empowering people to live healthier and safer lives. Each year, we support more than 45,000 people through services including substance use, criminal justice, domestic abuse, housing and services for children and young people. 

Following a successful five-year strategy and significant growth, we remain ambitious about the difference we can make. As we enter our next phase, we are investing in the leadership and operational capability needed to support our continued development. We are now recruiting an Assistant Directors of Services to join our senior management team. 

This is a significant senior leadership role offering the opportunity to lead substantial service portfolios while helping shape how Cranstoun’s services are led and delivered across the organisation. 

The role 

Reporting to the Director of Operations, you will lead a substantial portfolio of complex commissioned services and senior operational managers. 

You will lead nine services with nine direct reports, spanning criminal justice and housing/homelessness provision. You will have clear accountability for ensuring services are safe, effective and well-led, with strong contractual performance, financial sustainability and positive outcomes for the people and communities we support. 

You will provide operational grip and evidence-based assurance, strengthen safeguarding and management accountability, build effective relationships with commissioners and partners, and ensure risks and underperformance are identified, escalated and addressed early. 

You will also work collectively with fellow senior operational leaders to embed a One Cranstoun approach, strengthening common standards, sharing learning, developing leadership capability and improving quality and resilience across our services. 

What you will be accountable for 

As an Assistant Director, you will take senior operational accountability for: 

• Safe, effective and well-led services – ensuring strong safeguarding, quality, operational risk management and service user outcomes.  
• Contractual performance – ensuring services deliver against contractual requirements and KPIs, with strong commissioner relationships and timely action to address underperformance.  
• Financial sustainability – maintaining strong financial oversight, effective workforce management and oversight of the sustainability of individual contracts.  
• Evidence-based assurance – using reliable performance, quality, workforce and financial information to identify risks and drive improvement.  
• Collective organisational leadership – working beyond individual portfolio boundaries to build consistent standards, stronger leadership and shared ways of working across Cranstoun.  

You will lead and develop senior operational managers, set clear expectations and create a culture in which support and accountability operate together. 

You will also lead and contribute to service mobilisation, transformation, workforce planning and continuous improvement. 

Who we are looking for 

We are looking for established senior operational leaders with substantial experience leading complex commissioned services and geographically dispersed teams. 

You will bring a strong track record of: 

• leading safe, high-quality services for people with complex needs;  
• safeguarding, quality and operational risk management;  
• contract and performance management;  
• managing significant service budgets and improving financial performance;  
• building effective relationships with commissioners, regulators and strategic partners;  
• leading service improvement, mobilisation and organisational change;  
• developing senior operational managers and addressing underperformance; and  
• using performance, quality, workforce and financial information to provide assurance and drive improvement.  

You will need to combine strategic leadership with operational pragmatism, understanding the detail when necessary while maintaining oversight of performance, risk, quality and sustainability across a complex portfolio. 

Above all, we are looking for collaborative, credible and values-led leaders who can support and challenge in equal measure, build leadership capability and bring people together around common standards and organisational priorities. 

Specialist experience 

For this role, you will need significant leadership experience across both Criminal Justice and Housing/Homelessness services, including housing or accommodation-based provision. 

You will understand the complexity of working across criminal justice, housing, local government and other statutory systems and be experienced in building effective relationships with commissioners and partners while maintaining strong operational and contractual oversight. 

This is a 12-month fixed-term appointment at an important stage in Cranstoun’s transformation, offering the opportunity to lead a significant portfolio, strengthen operational performance and help shape the future development of our operating model. 

Be part of Cranstoun’s next chapter 

Our successful five-year strategy has seen Cranstoun grow considerably, extending our reach and the range of services we provide. We remain ambitious and innovative, committed to developing services that respond to the changing needs of people and communities. 

As we look to the future, we are investing in the leadership, operational capability and organisational infrastructure needed to support our continued development, strengthening operational governance, consistency and assurance across our services. 

This role offers the opportunity to do more than manage established portfolios. You will help shape the future of our services and build an Operations Directorate characterised by high standards, clear accountability, collaboration and continuous improvement. 

Find out more 

Please refer to the accompanying recruitment pack for the full Job Description, Person Specification and details of the application process.

Please note: All posts are subject to an Enhanced DBS check.

How to Apply:

For more details and to apply, please visit our website via the apply button. Please quote the appropriate Job Ref in all correspondence.

Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

Closing date: Sunday 20 September 2026.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work. 

Registered Charity No: 1061582

Strategic Community Development Lead

Based in Oldham

Full-time (40 hours per week, 1 FTE)

Contract: Permanent

Salary: £40,444 per annum

Opportunity

Oasis is looking for a Strategic Community Development Lead who can combine an entrepreneurial flair and excellent leadership skills to lead Oasis Hub Oldham through the next phase of its growth.

We are seeking an experienced Strategic Community Development Lead who will bring fresh vision, take the community on the next stage of its journey together as a movement and bring innovation as well as stability to the charity.

About us

Oasis Hub Oldham is a local charity that is embedded in two communities in Oldham – Hollinwood and Leesbrook, where there are also four Oasis Academies.  Our vision is for communities where everyone is included and no one is left out.

Key responsibilities

This is a key role as you will be responsible for strategic oversight of the local charity, ensuring the youth and community work is aligned to the the work of the academy, working alongside other local Oasis leaders such as the Academy Principal, volunteers and members of the local community to develop a joined up local vision for the community.

Some of the specific duties of this role include:

· Establishment and coordination of a range of provision such as family support, youth work, holiday clubs, volunteering and community empowerment projects.

· Maintaining and building supportive working partnerships across the community and various groups.

· Leading policy and process oversight.

· Planning, resourcing and coordinating the community plan, measuring impact.

· Strengthening the local Oasis Movement.

About you

This is very much a relational and project management role. As such, the successful applicant will need to demonstrate:

· A strategic mindset, and experience of leading community delivery and growing projects.

· Innovative use of resources and budget management to maximise funding, with a track record of securing income.

· A thorough knowledge and understanding community work.

· An education to degree level or equivalent and /or relevant professional qualification.

This is a unique opportunity for a self-reliant and results-focused individual, who is looking to make a difference in this complex and high-profile field of work.

What we offer

· Flexible working practices which encourage innovation and fresh ideas.

· A supportive network and friendly team in a motivating working environment.

· A non-contributory defined benefit pension scheme with 7% employer contributions.

· 25 days holiday per year (plus Bank Holidays), rising to 30 days after 2 years of service.

· Employee wellbeing schemes such as Cycle to Work and an employee funded health cash plan.

Application process

For full details please go the Oasis UK charity website. 

Closing date for completed applications is 12 noon Monday 5th October 2026. Interviews will take place shortly after, with the date to be confirmed. (Shorter more informal calls may be arranged the previous week to assist with shortlisting).

Please send your CV and a covering letter (ensuring you refer to the job description and person spec).

To arrange a visit or an informal conversation about the role, please contact us via the Oasis charity website.

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas. If you require assistance or adjustments to overcome potential barriers during the recruitment process, please let us know.

We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

About You

You will be a highly organised, proactive and values-led programme professional with experience of coordinating and delivering complex programmes, partnerships or community-based work involving multiple organisations, communities and stakeholders.

You will be confident turning plans into practical action, coordinating people, workstreams, developing and delivering training, community leadership, networks and system-facing activity, and ensuring commitments are delivered and followed through.

You will understand REN’s anti-racist purpose, Happy Healthy You’s work and remit as programme partners and Bhip’s approach to turning lived experience and community insight into action and system change, with experience of working alongside Global Majority communities, VCSE organisations, community leaders and system partners.

You will understand the importance of data, evidence and evaluation in demonstrating impact and be committed to embedding consistent use of agreed programme systems and ways of working across REN’s delivery.

As a key member of the Bhip team, you will work with the Programme Lead and closely with the HHU Programme Manager to ensure REN and HHU delivery is joined up and complementary, sharing learning, coordinating interdependent activity and working together to contribute to Bhip’s outcomes.

You will be a practical, people-focused team player who builds strong working relationships and a positive, collaborative team culture. You will bring resilience, adaptability and strong problem-solving skills, with the confidence to get involved, make things happen and respond constructively as the programme develops and evolves.

The Opportunity

This is an opportunity to take a hands-on role at the heart of Bhip, helping turn an ambitious five-year programme into practical activity across communities, organisations and systems in Bradford.

You will coordinate and deliver a diverse portfolio of REN-led work that will evolve, innovate and create meaningful change, from developing and delivering anti-racism and structural discrimination training, supporting community leaders and mobilising REN’s VCSE network, to strengthening the Health Policy Forum and supporting wider influencing activity.

Working alongside the Programme Lead and wider Bhip team, you will help support and build a genuinely joined-up programme, with scope to shape new approaches and contribute learning that helps change how health and care services, organisations and systems respond to structural racism, discrimination and health inequity, locally and nationally.

BASED IN SWINDON

NO CVS ACCEPTED and STRICTLY NO AGENCIES/RECRUITMENT CONSULTANTS.

This role requires the submission of a completed Medaille Trust Application Form which you can download from the Vacancies page on Medaille Trust website. This is to be uploaded to the 'Other Document Upload' button. Your application will not be considered without an application form as we do not accept CVS. Interview date will be confirmed with the applicant

We are currently looking for a Senior Service Manager to oversee safe houses based in Swindon area. This role is a chance to combine your leadership skills, compliance excellence and compassion.

In the role you will:

· Lead and Inspire: Manage and motivate a dedicated team, ensuring they receive high quality supervision, training, and support.

· Champion Safety & Quality: Take ownership of Health & Safety compliance, safeguarding standards, and quality assurance measures including CQC and internal audits.

· Drive Operational Excellence: Oversee budgets, payroll, and service delivery with a focus on efficiency and high standards.

· Empower Survivors: Ensure service users receive the care and advocacy they need to rebuild their lives. What we are looking for: · Proven experience in team management and compliance within a care or support setting.

· Strong knowledge of Health & Safety, safeguarding, and quality frameworks.

· Excellent communication, organisational, and IT skills.

· Experience in modern slavery support is desirable, but not essential as training will be provided.

Closing date: Thursday, 15 October 2026 at 10am

Interview Date: TBC

Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.

This role is a subject to satisfactory Disclosure & Barring Service checks. The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.

About Us

Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.

We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.