Advice team leader jobs
Call for expression of interest
End-Term Evaluation Consultancy
Project name: Strengthening Civil Society Representation of Women with Disabilities in Ghana
Location: Ghana/Remote Global (at least 1-2 team members must be based in Ghana for data collection purposes)
Length of consultancy: 8-9 months
About the project
The Strengthening Civil Society Representation of Women with Disabilities in Ghana project is a two-year project funded by the European Commission. The project aims to strengthen the capacity of two co-applicants (Women with Disability Development and Advocacy Organisation (WODAO) and the Alliance for Better Advocacy and Knowledge (ABAK) Foundation) in the areas of management, communication, fundraising, coordination, advocacy, gender, climate change, networking, and financial accountability.
The overall objective of the project is to strengthen both co-applicant organisations, their partners and their members to effectively participate in development and decision-making processes.
About the consultancy
The purpose of this end of term evaluation (ETE) is to assess performance of the project and to understand what specific learnings can be taken forward in future project design and implementation. It is also intended that the evaluation will contribute evidence and/or insight towards some of Sightsavers’ thematic learning questions. An external ETE, to be conducted by the end of the project, is also a requirement by the donor.
The evaluation will also be designed to collect endline data for three project indicators, as specified in the project MEL plan. It is intended that the findings, learnings and recommendations from the evaluation will be used to inform the design and delivery of similar projects and programmes.
The evaluation will employ a collaborative and participatory approach to ensure that the evaluation takes into account the complex nature of how capacity is strengthened. It will use a mixed methods approach, triangulating secondary project documentation and data with some qualitative primary data collection. This is likely to include key informant interviews (KIIs) and focus group discussions (FGDs) with various project stakeholders. The appointed consultant will further define the methods and tools and may wish to consider elements of outcome harvesting if deemed appropriate.
Skills and Experience
The evaluation will be contracted to an external independent consultant or consultancy company. It would be beneficial if the consultant or team is at least partly located in Ghana. The evaluation team members should have the following core competencies and experience:
-
Extensive experience in monitoring and evaluation for international development project/programmes, with strong skills in both qualitative and quantitative approaches.
-
Thematic expertise in disability inclusion, Climate Action, advocacy, and/or capacity development of women’s organisations is essential. Comprehensive understanding of preferred practices/policy issues at global and national level is desirable.
-
Prior experience working in Ghana is essential, including data collection experience. A consultant or team with members located in Ghana is preferred.
-
Must have experience of carrying out evaluations of an appropriate scope and scale.
-
Ability to travel within Ghana is required.
-
Proven ability to produce concise, readable and analytical reports.
-
Excellent communication skills, both written and spoken, in English. Fluency in other relevant local languages is highly desirable.
-
Proven ability to work independently, manage resources, and deliver work within agreed timeframes.
In particular, the Team Leader (to be identified in the offer) is expected to possess a demonstrable senior evaluation expertise coherent with the requirements of this assignment and not provide less than 20 working days.
This is a highly varied and involved consultancy position, and the above is not an exhaustive list of duties, required professional skills, project information, or expected scope of work. Please ensure you read the full Terms of Reference (ToR) for all details.
Next Steps
To apply for this exciting new opportunity, please complete an application via our recruitment portal.
All applications must include:
Budget Template (link here) – Please complete and upload this as part of your application
CVs of all proposed consultants
Completion of our online Expression of Interest from (EOI): Please ensure that Section 3 (Addressing the requirements) of the EoI form covers the following two points :
-
Please describe your proposed design for the evaluation/learning exercise with particular reference to the key questions from the ToRs (Max 500 words).
-
Task conceptualisation
-
Approach, framework
-
Methods, tools
-
Etc.
-
Please describe your approach to addressing equity and inclusion, including gender, disability, marginalised communities etc. (Max 300 words)
We anticipate that remote interviews will take place during the weeks of 6 October or 13 October 2025 and the evaluation process will include a 1 stage oral interview to be completed by shortlisted candidates.
Closing date: 28 September 2025
As a global equal opportunities employer, Sightsavers is committed to embracing diversity throughout our workforce by creating an inclusive environment that reflects the many cultures and locations where we work. Our workforce will be truly representative of all sections of society and we will actively promote the inclusion of individuals with a disability. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.
The client requests no contact from agencies or media sales.
Thank you!
Lead change. Tackle poverty. Build community.
East Durham Trust is looking for a visionary and dynamic Chief Executive Officer to lead our organisation into the next chapter.
We are the flagship voluntary and community sector organisation for East Durham – one of the UK’s most disadvantaged communities – and we exist to fight poverty, support vulnerable people, and empower local residents to thrive.
In 2025, our work spans:
- Crisis Support Services – providing emergency food and energy support and tackling the root causes of poverty.
- Information, Advice, and Guidance Services – including community-based advice support and the East Durham Debt centre working in collaborative community and VCSE partnerships
- Community Energy Initiatives – including PowerED (Power East Durham), Horden Heat and Energising East Durham, a 5-year programme driving forward local renewable energy solutions and fuel poverty reduction.
- No More Nowt – an Arts Council England funded programme bringing cultural opportunities to local people.
- Volunteering and Social Action Programmes – engaging and supporting a network of volunteers to strengthen local communities. Including a range of community-based services and opportunities.
- Community House – providing managed workspace, community hub facilities, and hosting co-located partner organisations.
- Other targeted projects funded by national, regional, and local funders.
About the role
As CEO, you’ll provide strategic leadership and vision, ensuring the Trust remains financially sustainable, digitally equipped, and impactful in addressing the challenges our communities face.
You will:
- Inspire and lead our staff and volunteers.
- Drive forward income generation and financial stability (we use Xero).
- Oversee effective service delivery, using digital referral systems and our Charity Log CRM to measure and grow impact.
- Represent East Durham Trust with funders, policymakers, partners, and the media.
- Lead innovation and ensure our work remains rooted in the needs of local people.
About you
We’re looking for a leader who combines passion with professionalism. You’ll bring:
- Senior leadership experience in the voluntary, community or social sector.
- A track record in securing funding and leading organisational growth.
- Strong financial management skills, with experience of digital systems.
- Outstanding communication and partnership-building skills.
- A deep commitment to tackling poverty and inequality.
Why join us?
This is a unique opportunity to lead a respected community anchor organisation with a national profile and a local heart. You’ll be part of shaping solutions to the cost-of-living crisis, fuel poverty, and social disadvantage – while ensuring local people have a strong voice and real opportunities.
Apply now and help us power change in East Durham.
For an informal discussion about the role, please contact Chair of Trustees
Closing Date: 6th October 2025
Interviews Week Commencing: 13th October 2025
Registered Charity
11 - 20
East Durham Trust is a flagship VCSE anchor organisation for the East Durham Coast.
The client requests no contact from agencies or media sales.
Thank you!
Are you a visionary leader with a passion for volunteer supported services? Do you thrive in dynamic environments and want to make a real difference in the lives of witnesses and onboarding a diverse team of volunteers?
Victim Support is seeking an inspiring leader to join our Witness Service Mobilisation Team as the Head of Volunteering - Witness Service. In this pivotal fixed term role, you will lead the strategic development and operational delivery of the volunteering workstream during the Witness Service mobilisation, ensuring a diverse, skilled, and engaged volunteer workforce that enhances Witness Service delivery. You will develop and implement a volunteering strategy, update operational frameworks, manage risks, and champion diversity and equity goals. You'll also be responsible for engaging volunteers through the transition of the Witness Service, designing recruitment and onboarding strategies, and raising the profile of volunteers both internally and externally.
The role is full-time, flexible working available, fixed term until 31 March 2026.
What We Offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
The role involves working with sensitive and potentially traumatic subject matter and Occasional travel to attend meetings will be required.
As Witness Service Head of Volunteering, you will:
- Create and deliver a Witness Service mobilisation plan delivering the mobilisation project outcomes within the Witness Service volunteering strand.
- Develop and implement a volunteering strategy aligned to organisational and mobilisation priorities inclusive of diversity and equity goals.
- Update operational frameworks and formal volunteer policies.
- Manage risks and issues related to volunteering.
- Communicate and engage with volunteers regarding the transition to Victim Support.
- Design and implement recruitment and onboarding strategies reflecting community diversity.
- Lead and manage the volunteering mobilisation team, providing strategic direction, coaching, and development.
- Collaborate with senior leaders and operational teams to embed volunteering into service delivery and organisational culture.
- Provide expert leadership and advice on volunteer management practices, policies, and systems.
- Represent the Witness Service Mobilisation externally to promote volunteering and build strategic partnerships.
- Oversee volunteer engagement initiatives, including recognition programmes and forums.
- Provide regular reports to governance boards and senior leadership teams on progress, challenges, and volunteer metrics (recruitment, retention, training completion)
You will need:
- Proven experience in developing volunteer strategies
- Experience in data analysis and impact reporting
- Expertise in designing and delivering diverse volunteer management, systems and policies
- Strong leadership and stakeholder management skills
- Budget management and financial accountability
- Knowledge of the funding landscapes, and regulatory frameworks
- Emotional intelligence, empathy, and the ability to influence and inspire
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
- Shortlisting 06-10-25.
- Applicants will need to be available for interview on 13-10-25
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We are looking for new Advocates to join our team in Lincoln. We have both a permanent post and a 12-month fixed term contract. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role
We have an exciting opportunity for two Advocates to join our team covering Lincoln. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential.
Both roles are full-time role for 35 hours per week.
About you
Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.
You should have worked or volunteered in health, social care, welfare, support or care services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.
Benefits:
· 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service
· 5% employer pension & minimum 3% employee contribution
· Salary sacrifices pension scheme
· Separate Life Assurance Cover (equivalent of two times your annual salary)
· Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc
· 24/7 Employee Assistance programme
· Access to remote counselling service
· Paid Disability Leave
· Paid compassionate Leave
· Home Working Allowance
Support with continuous professional development
Access to Clifton Strengths Coaching for development
Personal Development Plans
How are staff supported to work remotely?
VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.
When you need to travel for work, expenses will be paid (mileage or public transport costs).
VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; Midnight on 21 September 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us lots about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.
Want to know more about VoiceAbility and the role?
Please visit our website.We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Thank you!
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
This role is critical to shaping and advancing our insights & analytics function, ensuring we harness the full potential of our digital, CRM, and data warehouse assets.
By building and leading a high-performing team and collaborating closely with the head of data, this role will set a clear strategic direction and embed a culture of test-and-learn, curiosity, and continuous improvement.
It will drive the development of robust measurement frameworks, increase automation, and empower teams to self-serve insights, ultimately enhancing decision-making across the organisation.
With a strong focus on data quality, literacy, and best practices, this role will be instrumental in transforming how we understand and engage with our supporters.
About you
We’re seeking a strategic, collaborative, and forward-thinking leader to head our insight & analytics function. You’ll bring a strong blend of technical expertise, people leadership, and a passion for data-informed decision-making. With broad experience across charity CRM data and data warehousing and a good understanding of digital analytics, you’ll also be curious about how social listening can enrich our insights. You’re recognised as a trusted expert in your field, known for setting high standards and building supportive, high-performing teams. You’ll be energised by the opportunity to help us shift from a product-first to an audience-first approach, deepening supporter engagement. You’ll bring ideas for increasing data literacy across Breast Cancer Now, adapting your approach to meet the needs of different teams.
You’ll make complex data accessible and meaningful, working collaboratively to build understanding and confidence across teams—so everyone, regardless of their data expertise, can use insights to make informed, impactful decisions.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date
Thursday 25 September 2025 09:00 am
Interview date
First round: week commencing 29 September 2025
Second round: week commencing 6 October 2025
Thank you!
Trustee
Royal Trinity Hospice
Clapham, London SW4
Trinity, the UK’s oldest hospice, was founded in 1891, and we have been an innovator and a leader in the hospice sector ever since.
Today, we provide expert specialist palliative and end of life care to over 2,500 patients each year from our state-of-the-art inpatient unit and in the community across seven central & south London boroughs.
In August 2019, the Care Quality Commission rated our care as Outstanding, and the impact of our new clinical model of care introduced in 2022 was recognised with a national Palliative and End of Life Care Award in 2025.
We are renowned for our patient-centred care and have an optimal nurse-to-patient ratio. This allows us to focus on high-quality nursing standards, giving clinicians the time and space to deliver the patient care that inspired them to join the profession.
We are an ambitious and forward-looking organisation with a clear strategic vision, with the goal of reaching even more people in our community who would benefit from our care.
We are working to do this within the context of the national hospice funding crisis and have a creative and robust financial plan to continue expanding our offer to beneficiaries.
This is an exciting time to be joining our organisation. We are looking for two trustees to join our Board, who will bring financial expertise, particularly in investments and fundraising, with the view that one individual will become the new Honorary Treasurer.
By joining the Board of Trinity, you’ll be joining a dedicated team with a shared ambition to provide the best quality care for our patients, helping them to make the best of every moment.
Potential Trustees should be able to demonstrate they have the following:
• Commitment to the charity and its vision and charitable objectives • Strategic vision suitable to support the charitable objectives
• Ability to make independent judgements and think creatively
• Understanding and acceptance of the legal duties, responsibilities and liabilities of charity trusteeship
• Ability to work effectively in a team
• Willingness to devote the necessary time and effort, including 10 meetings a year (4 Board; 4 sub-committee meetings; 2 Board Away Days)
• Willingness to attend fundraising and awareness raising events on behalf of the charity at least three times a year.
Our meetings:
• Our Board meetings are held four-times per year on Tuesday evenings, 17.00-19.00, in person at the hospice
• We run two whole-day Board Away Days each year to provide additional time for strategic discussion and trustee development
• We have four Committees which all meet four-times per year, with meetings on Tuesday afternoons and evenings, and Wednesday evenings
For an informal chat or visit please contact Alexandra Letellier (Executive Office Manager)
Closing date for applications: Sunday 12 October 2025
Interview and stakeholder panel: Thursday 30 October 2025
NB Voluntary Position
Thank you!
The IOP exists to help physics and the physics community deliver on their potential for our lives, our society, our planet.
Together with our members and leaders from the world of physics and beyond, we have identified three priorities of Skills, Science and Society which must shape our work over the next five years if we are to achieve our mission.
We are very proud of our new innovative strategy, our priorities and our principles.
Here at the IOP we are looking for Manager, Corporate Partnerships for a fixed period of 18 months to support us in our mission.
What is it like working at the IOP?
The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries, professional development opportunities and generous benefits.
Our comprehensive benefits package including:
- An excellent pension scheme - (up to 12% company contribution)
- Private medical insurance, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
- Floating bank holidays (choose where to take your bank holidays throughout the year)
- Generous annual leave (25 days starting as a standard)
- Flexible working and much more!
The Role
What will I be doing?
- Create a powerful alliance of Corporate Partners to influence science strategies and investment in areas such as advanced sensing, photonics, quantum technologies, semiconductors, renewable energy, autonomous systems and medtech
- Secure long-term relationships by delivering impactful services that meet partners’ needs: working with cross-organisation teams to drive take up of IOP membership, professional registrations, thought leadership articles and access to publishing content
- Manage risks and ensure financial sustainability of the Corporate Partners Alliance
Projects you work on may include:
- Deliver annual series of leadership visits to Corporate Partners organisations to explore interests and common priorities around skills, R&D, infrastructure and business support
- Manage and deliver science insights and advocacy activities with Corporate Partners, via high-level meetings with senior stakeholders in government, industry, finance and academia
- Facilitate ideation workshops, prepare briefings and produce reports to develop new insights and seed new activities to support IOP and partner priorities
Who will I work with?
- Executive Directors and Chief Technology Officers in large R&D intensive businesses
- IOP leadership and cross-organisational teams including our publishing company
- Closely with IOP Associate Director for Science, Business and Data Insights
You are likely to have the following experience
- Credibility in building corporate partnerships with c-suite and senior leaders in R&D intensive, large businesses
- Knowledge of working at the interface of government policy, business and academia regarding science, technology and innovation
- Experience of implementing projects that involve managing senior stakeholders and decision makers in business and securing income targets
Ideally, we hope you’ll apply if your skills include:
Essential Criteria
- Organisational skills – ability to work with minimum supervision, prioritise workload, and handle multiple tasks.
- Interpersonal skills – ability to positively communicate with others; the confidence to listen and understand.
- Communication skills – ability to express information clearly and effectively in written and oral form.
Nice to have
- Understanding of physics/a physics undergraduate degree or equivalent.
- Experience of a membership organisation.
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity. We know that not every candidate fits into a neat little box, and that's okay! So, even if your experience looks a little different from what we’ve identified but you believe you’d bring passion, creativity, and a willingness to learn, we’d love to learn more about you!
Application
Alongside your CV, please ensure you include a cover letter stating how you meet the person specification.
How will I be working?
The Institute of Physics is an inclusive employer and our people are at the heart of our approach to delivery. Following the impact of COVID-19, we have developed a new, innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. You will be allocated a ‘base’ office which can also be a chosen place of work.
Why should I want to work for the IOP?
The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society. There’s never been a more exciting time to join the IOP - watch our film to find out more about our work.
To apply for this role please click the link below, best of luck with your applications!
The IOP is committed to promoting a culture that is inclusive and welcoming to all individuals whilst celebrating diversity.
We recognise personal unique characteristics, should you require any reasonable adjustments to support you in your application and/or throughout the recruitment process please do not hesitate to reach out to us for support.
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.
Registered Charity
101 - 500
We strive to make physics accessible to people from all backgrounds.
The client requests no contact from agencies or media sales.
Thank you!
This is a senior leadership role at The Charity, as part of the Extended Leadership Team, and reporting into the Director of People and Culture. You’ll work particularly closely with senior managers to attract, retain and develop a diverse and talented workforce. You will be responsible for day-to-day leadership of people operations, volunteer development, internal communications and learning. You will promote a culture of continuous learning, innovation, and collaboration across The Charity, whilst ensuring that we adhere to relevant employment legislation and good practice.
The role will be responsible for leading a small, capable team of HR, Volunteering, and Learning and Engagement colleagues in support of our strategic priorities. We’re a small team, requiring you to flex between strategic activity and hands-on operational management.
You’ll be an experienced Human Resources professional with the expertise and knowledge to develop and drive forward our people priorities, supporting team members and volunteers to thrive at work. And as a member of the CIPD, ideally Chartered, you will understand the importance of working in true partnership to advise and support your leadership peers.
KEY ACCOUNTABILITIES:
Leading People Operations: embedding excellent policies and processes, and advisory support
· Provide leadership of the the day-to-day People and Culture team at the Charity, including direct management of the People and Culture Manager, Volunteer Development Manager, and Learning and Engagement Manager.
· Develop strong relationships with internal and external stakeholders, including engaging Champions Groups e.g. EDI Champions, to make The Charity a great place to work
· Provide senior leadership advisory support to Heads of Teams peers and the Senior Leadership Team to ensure we have the right skills and culture to enable our strategic priorities
· Provide advice, guidance and support to leaders and manager on employment law, people policies and practices, and manage complex employee relations matters as required
· Oversee the management of people operations suppliers, including with payroll and pensions, and setting and tracking the People and Culture budget in support of our people priorities
· Work with the People and Culture Manager to develop and deliver innovative recruitment plans that attract talented and diverse candidates, and inclusive selection and onboarding processes
· Work with the support of the People and Culture Manager to collect and report meaningful people data to inform decision-making, supporting retention and engagement.
· Work with the People and Culture Manager to evaluate, develop and manage wellbeing programmes that support the physical, mental, and emotional health of The Charity team
· Work with the Learning and Engagement Manager to develop a career framework that rewards and recognises strong performance and provides meaningful career development opportunities
· Work with the Learning and Engagement Manager to embed a culture of listening at The Charity, where people’s ideas and concerns are sought, listened to, and responded to. This includes overseeing strong internal communication.
Leading and delivering people and culture projects
· Support the Director of People and Culture to lead and deliver projects and initiatives in support of The Charity’s EDI plan, promoting diversity, equity, and inclusion within The Charity, and working to ensure that our team reflects the diverse communities that we serve.
· Lead change management projects, whether that’s supporting organisational growth, redesign to support capacity and capability for the future, or responding to external challenges
Registered Charity
51 - 100
The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.
The client requests no contact from agencies or media sales.
Thank you!
Salary: Grade 1.2 - £24,570 per annum pro rata + excellent benefits including 30 days holiday and flexible working
Location: Sheffield
Part time: 15 hours working Wednesday and Friday from 8.45 am to 5pm. Please note this working pattern is not negotiable owing to the needs of the service
Contract:Permanent
Closing date: Sunday 28th September 2025 at 11.30pm
Do you have experience of working in customer service and a strong interest in housing issues? Then join Shelter as a Supporter Helpdesk Officer and you could soon be playing a key role in standing up to the housing emergency.
About the role
You will be the first point of contact for the organisation, supporters, potential supporters and people seeking information about Shelter’s work. You will provide information on our work and housing/homelessness to supporters and members of the public, act on supporter requests and take part in fundraising administration. Maintaining accurate supporter records, liaising with other departments when necessary and handle any complaints about services and fundraising activity will also be key parts of the role.
About you
With excellent communication and administration skills, gained working in a customer service environment, including handling complaints, you will have experience of reviewing, updating and relaying information from various databases. Proficiency using Microsoft Office applications such as Word, Excel, email and the internet and a strong attention to detail and accuracy are also required. An understanding of how the Helpdesk service impacts on the Shelter brand will also be important as well as having resilience dealing with enquiries that may be difficult in nature.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the Team
Following the appointment of this role, the Supporter Helpdesk will be made up of five people, a Team Leader and four part time Officers. We are based in Sheffield along with Shelter’s national housing advice helpline. While the team doesn’t provide housing advice we respond to a wide variety of enquiries about Shelter and its work including sign posting to our service where needed.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a Supporting Statement with responses to the three points in the ‘About You’ section of the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the three behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
- We enable decision making
- We work together to achieve our shared purpose
Please note, your application will not be accepted without a supporting statement.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a passionate leader who thrives in a fast-paced, people-focused environment? Do you want to be at the heart of a mission-driven organisation that empowers individuals and seeks to support and transform communities?
POhWER is looking for a Call Centre Manager to lead our dynamic contact centre team in Digbeth. This is more than just a management role — it’s a chance to shape the future of advocacy and information services, drive innovation, and make a lasting difference.
The Call Centre Manager will oversee the daily operations of our busy Help Hub. You’ll lead a talented and committed team, optimise systems and processes, and champion service excellence. Your strategic thinking and hands-on leadership will ensure our clients and stakeholders receive the highest quality support, while your vision will help us embrace digital transformation and continuous improvement.
What you’ll do:
- Lead and inspire a committed team in a busy contact centre environment.
- Develop and implement strategies to enhance client experience and stakeholder engagement.
- Drive innovation through digital solutions that improve efficiency and service delivery.
- Ensure compliance, performance, and a positive workplace culture.
- Be a key player in shaping the future of customer care at POhWER.
Hours of Work: Full-time – 37 hours working across Monday – Friday 9am – 5pm (Working patterns to be discussed)
Location: Office Based Birmingham
Salary: £38-40,000 per annum, dependent on experience
Contract Type: Permanent
Call Centre Manager Requirements:
- Proven experience managing a contact centre or similar client-focused service environment.
- Strong knowledge of digital contact centre technologies and CRM systems.
- Excellent leadership and staff development skills with the ability to motivate teams.
- Good IT and data analysis skills to monitor performance and implement improvements.
- Experience working within the public or third sector is desirable.
Benefits:
- 25 days annual leave + Bank holiday (Rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service!
- Discretionary shutdown days at Christmas with up to 4 additional days leave.
- 1 Community Leave Day per annum.
- Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!
- Auto enrolment Pension plan.
- Death in service cover.
About POhWER: Who We Are and What We Do
At POhWER, we are dedicated to promoting equality, challenging unfairness, and providing high-quality information, advice, and advocacy services for disadvantaged and vulnerable individuals. We are a registered charity operating across England and believe in giving people a voice and ensuring it is heard.
As an inclusive employer, you would be working with a great team that provide a comprehensive induction and training programme with ongoing support for your continued development.
If you think you have what it takes to excel as a Call Centre Manager, don’t wait! Apply now!
Closing Date: 9am, Thursday 9th October 2025 – we reserve the right to close applications early.
Interview Dates: TBC (Via Teams/Zoom)
A DBS check and National Offender Management Service vetting will be conducted for this position.
We’re proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.
POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.
POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce.
To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.
Thank you!
Use your housing expertise to support the growth and excellence of a fast-growing and highly respected youth charity.
We are seeking an exceptional housing leader who brings experience of supporting organisational growth and excellence in social housing.
One YMCA is now one of the largest YMCA’s in Europe and our focus is supporting vulnerable people in Hertfordshire, Bedfordshire and Buckinghamshire to develop the skills and confidence to live their life to the full.
In the last five years, we have trebled our income to £40m, more than doubled our staff numbers to 750 and increased our social housing units from 350 to nearly 800.
This is a new role that we have created to provide leadership to our supported housing (including YP OFSTED regulated housing) services. As our lead professional for housing and member of the Extended Executive Leadership Team, this role will be responsible for developing a housing vision and strategy aligned to the wider organisational strategy. This will ensure quality across all our housing sites and the overall scope of service delivery aligns and exceeds the expectations of our internal and external stakeholders.
With planned growth to 1000 units in the next two years plus preparing to be a Large Registered Provider this role will ensure processes, structures, systems and resourcing meet regulatory requirements and are consistently and innovatively delivering best value, sustainability and positive impact.
If you enjoy working in a dynamic organisation and are attracted to the challenge of working with highly committed staff, serving people with complex needs and in a context of organisational growth, we would love to hear from you.
For more information please see the job pack attached. Closing date 13th October.
Registered Charity
101 - 500
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
Thank you!
We’re looking for a dynamic Head of Social Enterprise to help shape the future of University of Wolverhampton Students’ Union.
This is a unique opportunity to drive both strategic development and hands-on leadership across our commercial and marketing functions, as we expand our commercial offer over the next 18 months and beyond.
As Head of Social Enterprise, you will:
Provide proactive support to the Chief Executive Officer on strategy and operations. Offering clear advice to the CEO and Board of Trustees.
Lead and manage the Marketing, and Commercial teams, ensuring their work aligns with our strategic goals and values.
Play a pivotal role in the Senior Leadership Team, contributing to organisational strategy and innovation.
Developing and establishing a marketing strategy, as well as establishing a brand for the organisation that our stakeholders can relate too.
Take responsibility for the growth and development of our commercial operations, from bars and cafés to new ventures.
This role is central to driving commercial sustainability while enhancing the student experience. You’ll balance commercial performance with social purpose, ensuring our services are not only profitable but also meaningful to our members.
Key Responsibilities:
· Lead strategic and operational planning, deputising for the CEO when required.
· Develop and deliver a marketing strategy that strengthens our brand and deepens student engagement.
· Grow our commercial portfolio through research, innovation, and evidence-based decision making.
· Build and maintain strong partnerships with internal and external stakeholders, from students and staff to suppliers and the wider University community.
· Champion a positive, inclusive culture, embedding our values across teams.
About You
We’re seeking an experienced, forward-thinking leader who brings:
· Proven experience in strategic and operational leadership within a commercial, social enterprise, or third-sector environment.
· A track record of developing and delivering successful marketing and commercial strategies.
· Excellent communication and relationship-building skills, with the ability to engage diverse stakeholders.
· A collaborative and innovative mindset, able to balance business growth with social impact.
Why Join Us?
This is more than just a temporary role; it’s an opportunity to shape the long-term future of our Students’ Union. Over the next 18 months, we will be developing and expanding our commercial offer, and this role is key to that journey. For the right candidate, there is a strong possibility of the position becoming permanent.
We’re committed to equality of opportunity for all. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability status.
We want to support diverse and inclusive work environments and are actively looking for people who share our values. We particularly welcome BAME applicants.
If you are motivated by making a difference, driven by innovation, and excited by the challenge of leading a growing social enterprise, we’d love to hear from you.
To apply please follow this link:
Vacancy
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 25 September 2025
Ref 7093
Save the Children UK has an exciting opportunity for a creative and relationship-focussed individual with extensive youth engagement experience to join us as our Youth Participation Adviser (Grants & Strategy Support) where you will work with the SUN Civil Society Network team.
This is an 18-month Fixed Term Contract and a full-time role, at 35 hours a week.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
The SUN Civil Society Network (SUN CSN) is part of the global Scaling Up Nutrition Movement, which unites governments, UN agencies, donors, civil society, and the private sector to end malnutrition in all its forms. The SUN CSN Secretariat is hosted by Save the Children UK and supports 5,000+ civil society organisations across 67 countries. A flagship initiative within our work is the Youth Leaders for Nutrition programme, which supports young advocates to lead change in their communities and influence policy and accountability at national and global levels.
About the role
This role is ideal for someone passionate about youth engagement, creative resource development, and global civil society collaboration.
As Youth Participation Adviser (Grants & Strategy Support), you will collaborate with young people and civil society partners globally to co-create pilot tools and resources that enable the scaling up of youth participation through the Youth Leaders for Nutrition programme.
In this role, you will:
• Capture learnings from our existing program to inform the design of the next phase for the program.
• Co-develop:
• Toolkits to strengthen meaningful youth engagement at the national level across our global network.
• A youth inclusion checklist for SUN Civil Society Alliances (CSAs).
• Safeguarding guidance and training resources in collaboration with Save the Children UK's safeguarding team.
• Manage the distribution of small grants to SUN Civil Society Alliances, carrying out due diligence, monitoring the grant reporting from recipients, and reporting on progress and impact to donors.
• Develop creative and impactful ways to gather, analyse and present stories and data from the Youth Leaders for Nutrition programme to support strategy and fundraising.
• Work directly with regional advisors, national alliance leaders and other SUN stakeholders to ensure multi-stakeholder alignment at every level.
• Occasionally represent the SUN CSN Secretariat in internal and external meetings, helping to shape the youth engagement strategy for 2026–2030.
About you
To be successful, it is important that you have:
• The ability to connect naturally with young people, understand their needs, and confidently lead both group discussions and one-on-one conversations.
• Experience in youth mobilisation, campaigning, advocacy and/or communications.
• Experience in small grant management including distribution, due diligence, monitoring and reporting.
• Strong skills in developing resources, building capacity, and identifying or responding to learning needs.
• A creative and proactive approach to problem-solving and content development.
• Comfort working across diverse cultural contexts and a strong commitment to inclusive practices.
• Experience managing multiple relationships and partnerships, ideally including collaboration within this UN movement and civil society colleagues from the global level to the grassroots.
• Commitment to Save the Children's vision, mission and values, and the SUN Movement Principles of Engagement.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Closing date: Thursday 25th September 2025, at midnight.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We are looking for a new Advocate to join our team in Wiltshire. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About you
Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support.You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.
Benefits
- 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service
- 5% employer pension & minimum 3% employee contribution
- Salary sacrifices pension scheme
- Separate Life Assurance Cover (equivalent of two times your annual salary)
- Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc
- 24/7 Employee Assistance programme
- Access to remote counselling service
- Paid Disability Leave
- Paid compassionate Leave
- Home Working Allowance
Support with continuous professional development
Access to Clifton Strengths Coaching for development
Personal Development Plans
How are staff supported to work remotely?
VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.
When you need to travel for work, expenses will be paid (mileage or public transport costs).
VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact us for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications Midnight 29 September 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.
Want to know more about VoiceAbility and the role?
Please visit out website
We look forward to hearing from you.
NB: If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training. VoiceAbility will fund this training.
The client requests no contact from agencies or media sales.
Thank you!
Retail Field Manager - Wales
Location Cardiff
Weekly Hours3 7.5
Job Title: Retail Field Manager - Wales
Location: Cardiff
Salary: £40,429.00 per annum
Weekly Hours: 37.5
Reference: YMC1136472
Are you an experienced and dynamic leader with a passion for retail and community engagement? Do you thrive in a fast-paced, results-driven environment where you can inspire teams and make a tangible difference? If so, we have an exciting opportunity for you to join the YMCA as a Retail Field Manager.
The Role
As a Retail Field Manager, you will oversee a group of charity shops within your designated geographical area, with the goal of maximizing sales, income, and community impact. You’ll manage a team of Shop Managers and Van Drivers to achieve exceptional results. This is a key leadership role that combines strategic thinking with hands-on operational management, all while upholding the YMCA’s ethos, values, and behaviors.
What You’ll Be Doing
Income and Profit
- Conduct weekly store visits, identifying opportunities for improvement and implementing actionable plans to drive sales and profitability.
- Analyse store financial performance and develop tailored strategies to achieve targets.
- Maximize Gift Aid income and ensure compliance with YMCA and HMRC regulations.
Stock and Logistics
- Drive stock generation activities and collaborate with the Stock Manager to secure corporate donations.
- Ensure effective stock processing procedures to maximize sales while minimizing waste.
- Manage the day-to-day logistics of van crews and drivers, monitoring performance using the vehicle management system.
People Management
- Build and lead a motivated, high-performing team, fostering an inclusive and supportive work environment.
- Recruit, train, and develop Shop Managers, Van Drivers, and volunteers to achieve their full potential.
- Address employee relations matters fairly and in line with YMCA policies, working closely with HR to ensure consistency.
Community Engagement and Customer Experience
- Ensure shops are well-stocked, organized, and display a wide range of goods at competitive prices.
- Build strong relationships with local communities to drive stock generation, increase volunteering, and enhance shop visibility.
- Deliver exceptional customer service to donors, customers, and supporters, ensuring that every interaction reflects YMCA values.
Health & Safety and Property Management
- Ensure compliance with health and safety regulations in all stores, conducting regular risk assessments.
- Support stores with property-related matters, ensuring that maintenance issues are resolved promptly and efficiently.
IT and Technology
- Ensure that store teams are proficient in using available technology to optimize performance.
- Troubleshoot IT and technology issues, ensuring timely resolutions to minimize disruptions.
What We’re Looking For
We’re looking for a leader who is as passionate about retail as they are about making a difference in their community. To be successful in this role, you’ll need:
- Retail Expertise: Proven experience in managing multiple retail locations or a large-scale retail operation, with a strong track record of driving sales and profitability.
- Leadership Skills: The ability to inspire, motivate, and develop a diverse team, with excellent communication and interpersonal skills.
- Analytical Mindset: A data-driven approach to identifying opportunities and implementing solutions that improve performance.
- Community Focus: A passion for engaging with local communities to build relationships and enhance the YMCA’s impact.
- Organizational Skills: The ability to manage multiple priorities, meet deadlines, and maintain high standards across all areas of responsibility.
- Compliance Awareness: A thorough understanding of health and safety, property maintenance, and regulatory compliance within a retail environment.
Why Join Us?
At the YMCA, we are proud of our mission to create positive change in local communities. As a Retail Field Manager, you’ll play a pivotal role in helping us achieve our goals while also developing your own career in a supportive and rewarding environment.
In return for your dedication, we offer:
- A competitive salary of £40,429 per annum.
- The opportunity to lead and develop a team within a nationally recognized charity.
- A role that offers variety, challenge, and the chance to make a real impact.
- Access to training and development opportunities to help you grow in your role.
- The satisfaction of knowing your work directly contributes to supporting the YMCA’s mission of helping people reach their full potential.
How to Apply
If you’re ready to take the next step in your career and join an organization that values passion, professionalism, and community, we’d love to hear from you!
To apply, please send your CV.
Join us and be part of a team that’s making a difference—every single day.
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
