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Top job
Closing in 6 days
Citizens Advice Southwark, Southwark (On-site)
£38,585 to £40,514 per annum
This post is advertised as an exciting opportunity for an experienced Advice Session Supervisor to consolidate their skills and experience
Posted today
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Stay, Telford (On-site)
£27,732.92
Support people facing homelessness, crisis and complex needs through flexible outreach, crisis response, move-on and tenancy sustainment.
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2makeit, Remote
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Seeking an experienced individual who is committed to offender rehabilitation to lead the next stage of 2makeit’s development as new CEO.
Posted 5 days ago Apply Now
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Mustard Tree, Manchester (On-site)
£43,000 - £47,000 per year
Head of Services at Mustard Tree; a charity dedicated to combating poverty and preventing homelessness across Greater Manchester.
Posted 1 day ago Apply Now
Closing today at 23:30
Shelter, Manchester (On-site)
£32,585 per year
Posted 2 weeks ago
Julie's Bicycle, London (Hybrid)
£76.000 per year
Posted 1 week ago
Closing in 6 days
The Royal Institution of Great Britain, London (Hybrid)
£44,000 - £46,000 per year
Are you an exceptional relationship builder and event manager? Join our passionate team dedicated to inspiring people with science
Posted 3 days ago
Gaddum, Manchester (On-site)
£29,010 per year
Part of team providing support to people coming through referral and assessment hub, ensuring they receive the right support as needed.
Posted 6 days ago
Quakers in Britain, Multiple Locations (Hybrid)
£44,575 per annum + £6,500 London weighting (if applicable)
We’re looking for someone to manage our Advocacy and Media team for 13 months to cover a period of maternity leave.
Posted 5 days ago
Page 8 of 30
Southwark, Greater London (On-site)
£38,585 to £40,514 per annum
Full-time
Permanent
Job description

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.

Generalist Advice Worker/Advice Session Supervisor or Trainee position

Salary scale: SO1 - £38,585 to £40,514 per annum

Full-time: 35 hours per week

Term: Permanent

Post funded by Southwark Council

This post is advertised as an exciting opportunity for an experienced Advice Session Supervisor to consolidate their skills and experience or as a development opportunity for an advisor to train to become an Advice Session Supervisor within six months of starting in post. If applying as a trainee the starting salary will be on NJC Scale 6 - £35,689 for the first six months whilst undertaking the training.

The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.

The role includes:

  • Providing advice to the public and undertaking casework on social welfare law issues
  • Supervising advice and gateway assessment sessions
  • Supporting and supervising staff and volunteers

To be successful you will need:

  • Recent experience of giving advice to the public. This should include having undertaken advice casework.
  • Experience of undertaking the role of Advice Session Supervisor or to demonstrate the ability to undertake this role with training provided within 6 months of starting
  • To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Tuesday 29 September 2026

Interviews: Thursday 1 October 2026

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Organisation
Citizens Advice Southwark View profile Organisation type Registered Charity
Refreshed on: 23 September 2026
Closing date: 29 September 2026 at 09:00
Tags: Advice / Information, Social Care / Development, Advocacy, Social / Support Work