Area business manager jobs

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

Islamic Relief UK (IRUK) is recruiting for the position of Supporter Relations Income Officer to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.

The post holder will oversee the day-to-day supporter relations Income operations, contributing towards developing and managing related processes for staff, supporters and the public in order to ensure all fundraising administration opportunities and supporter contribution to IR are maximised.

The post holder will be responsible for ensuring income is processed accurately, ensuring that supporters receive the highest standards of customer service. The post holder will also ensure that information held on supporters is accurate, appropriate and up to date to support IR objectives.

The successful candidate must have:

• Excellent written and verbal communication
• Excellent working knowledge and experience of Raiser’s Edge
• Demonstrable experience of performing data extractions, reporting and data analysis
• A good level of competence in MS Excel, with specific reference to data manipulation
• Analytical and pro-active with strong problem-solving skills
• Ability to work in a methodical manner with constant attention to detail
• Working understanding of the gift aid scheme
• Experience of working in customer service environment
• Excellent time management skills
• Willingness to work longer hours including weekends during peak campaigns

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit: 

What we offer UK colleagues - Islamic Relief Worldwide

PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We therefore may close the advert sooner than the advertised date.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

Job title: Editorial Officer
Reports to: Managing Editor
Salary: £32,000 - £35,000 per annum
Hours of work: Full or part-time, depending on candidate
Location: This role is office based located near Russell Square and Chancery Lane, London.

The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a charity and membership society for those working or interested in tropical medicine and global health. We currently have around 2,000 members and Fellows from more than 100 countries, with a network of more than 10,000 involved with our work in some way.

RSTMH currently publishes two peer-reviewed scientific journals, Transactions of the Royal Society of Tropical Medicine and Hygiene (TRSTMH) and International Health. TRSTMH was launched in 1908, is published monthly, and is a hybrid journal. International Health was launched in 2009, is published bi-monthly, and is Open Access. In September 2025, we announced the development of a new journal looking at the use of Artificial Intelligence in Global Health, which will be launching around May 2026. All three journals are published by Oxford University Press (OUP) and are supported by a global team of dedicated Editorial Boad members.

We are looking for an enthusiastic and self-motivated individual with relevant publishing experience to support the operation of our three academic journals. The role will involve providing administrative and editorial support to the Managing Editor, liaising with our authors, reviewers, external editors, and publishing partner, contributing to and - where appropriate - leading on journal development initiatives, and collaborating with internal teams within the RSTMH.

The role

• Check new submissions to ensure that they are in scope and formatted as per journal guidelines, before assigning to handling editors.
• Check revised submissions are formatted as per journal guidelines, before assigning to handling editors
• Check and export accepted manuscripts to production team at OUP, working with the Editors in Chief (EiC) to ensure all required information is included.
• Monitor manuscripts in process, working with editors, reviewers, authors and Managing Editor to identify and reduce unnecessary delays for authors.
• Be the first point of contact for authors, editors, and reviewers by monitoring the journals inbox, helping to resolve any disputes that arise within the peer review process or escalating to Managing Editor, as necessary within agreed timings.
• Help manage the relationships with RSTMH Editorial Boards through regular communication (e.g., Newsletters) in addition to reminders/assignment emails sent through the submission system.
• Assist the Managing Editor with administrative tasks for the journals including coordinating meetings Editorial Boards, publisher, etc., setting up webinars, taking minutes of key meetings.
• Oversee reporting on all aspects of manuscript processing and handling editor metrics (turnaround times, acceptance rates, etc.,) and share these with a number of stakeholders
• Work with Editorial Board to identify articles with wider interest and highlight them to Managing Editor, EiCs, RSTMH team and publisher, and consider ways of further promoting them to raise the profile of the journals and RSTMH.
• Utilise social media and other digital publishing technologies (X, LinkedIn, blogs, podcasts, etc) to promote published articles/new issues and raise the profile of the journals.
• Develop journal news/content for the RSTMH Newsletter website, and social media
• Help ensure the work and outputs of the journals are integrated with other areas of RSTMH, through sharing information across systems
• Support the Managing Editor with the implementation of RSTMH strategic objectives and OUP Development Plans.
• Assist the Managing Editor with new business including researching and identifying authors and groups for potential commissioned articles or supplements
• Support the Managing Editor on journal development initiatives (e.g., Ed Board recruitment, mentoring), taking the lead on projects where appropriate.
• Keep up to date with publishing trends more generally and use this information to make recommendations to Managing Editor/EiCs to improve the efficiency of existing processes.
• Support and contribute to wider RSTMH activities when required to do so (e.g., RSTMH Annual Meeting).

Person Specification

Essential

• Passion and commitment to the work and goals of the Society
• A minimum of 2 years’ experience working in an academic publishing role, in a learned society, membership organisation, or publisher.
• Knowledge of major publishing trends, academic conventions, and editorial processes.
• At least 2 years’ experience of using a journal management system such as Editorial Manager, ScholarOne, etc, as well as MS office products.
• Ability to work effectively, both as part of a team and independently.
• Excellent time-management and organisation skills, with the ability to prioritise workloads and meet multiple deadlines.
• Strong and proven communication skills, both written and verbal, good attention to detail, and the ability to converse professionally with a range of stakeholders.
• Educated to degree level (or equivalent), ideally in a relevant subject.

Desirable

• Interest in science communication and experience using social media and other digital publishing technologies (X, LinkedIn, blogs, podcasts, etc) to communicate complex information to a range of audiences.

The deadline for this role is Friday May 1st, 2026

Please click the apply button and send your CV and a supporting statement of up to 1,000 words detailing how your experience matches the duties and skills for the role.
Please insert your supporting statement where it asks for your cover message/covering letter.
N.B. Applications submitted without a supporting statement may not be considered.

No agencies please.

Education Development Officer (part-time, Monday–Wednesday)

Job Type: Permanent

Hours: 21 hours per week (Monday–Wednesday). This role is offered as part of a job share, with the postholder working alongside an existing Education Development Officer who works 2 days per week.

Department: Education and Training / Professional Learning and Development (PLD)

Salary: £18,266.40 pro rata (FTE £30,444)

Reports to: Head of Professional Learning and Development

Location: Hybrid – CoSRH Office (London Bridge) and home working

About You

Do you have a proven track record of operationally managing the end-to-end delivery of education and training programmes from conception to execution and evaluation? If so, we’d love to hear from you?

You must be a motivated and proactive individual who is able to work with a range of stakeholders to deliver our organisation's PLD portfolio and growth initiatives. The role requires an individual with the drive to create, deliver and maintain a comprehensive portfolio of programmes that support the continuous professional development of healthcare professionals working in sexual and reproductive healthcare.

This post is part of a job share arrangement. You will work closely with the other Education Development Officer to ensure continuity, handover and shared ownership of the PLD portfolio. This will require strong communication, collaboration and planning to ensure seamless delivery across the week.

The Role

As the Education Development Officer (EDO), you’ll work closely with CoSRH staff, clinical subject matter experts, organisational partners and suppliers to help develop, design, build and maintain the delivery of high-quality education and training programmes and resources. Working as part of a small, dynamic team you will enjoy the pace of a varied portfolio of activities as well as offering excellent member and learner services. 

In this role, you will be successful if you are able to:

• Deliver education programmes smoothly and consistently, with excellent learner experience
• Build trusted relationships with clinical and internal stakeholders
• Balance operational delivery with continuous improvement and innovation

You’ll….

• Work with a range of stakeholders to develop and maintain innovative learning programmes that include quality, relevant content that enhance CoSRH visibility and stakeholder engagement.
• Negotiate and manage relationships with a variety of suppliers including internal service suppliers (such as members support, marketing, business development, finance) as well as clinical and educational subject matter experts.
• Support the best user experiences for learners, candidates and trainers. This will include dealing with enquiries, the processing of application and member support tickets.
• Work with digital learning technologies, including database, learning management systems, mentoring platforms.
• Use data and other information to measure and report on performance to determine educational impact, stakeholder satisfaction and return on investment.

You will have:

• A degree level qualification or equivalent experience. 
• Experience within a busy professional learning and development function for a minimum of 3 years.
• A strong operational management approach with the ability to coordinate multiple complex programmes simultaneously.
• Experience in developing learning that is delivered in-person and through a variety of digital systems.
• The ability to work independently in a pressurised environment to successfully manage a busy workload as well as being a proactive, considerate team member.
• The ability to assimilate information effectively and to offer creativity and problem solving to mitigate risks and issues.
• Excellent communications and interpersonal skills with a range of stakeholders with the ability to confidently report on their portfolio.
• Excellent Microsoft Office skills, in particular knowledge of Office 365

 Desirable:

• Project Management/Coordination qualification
• CIPD Certificate in Training (or equivalent)

We will offer you:

We are committed to supporting the wellbeing, growth and long-term success of our people. As part of the CoSRH team, you will benefit from:

Generous Annual Leave: 25 days holiday per year, increasing by an additional 2 days after 2 years of service and a further 3 days after 5 years, plus a dedicated day off to celebrate your birthday.

Competitive Pension & Life Assurance: A strong employer pension contribution of 10% (with a 5% employee contribution) following successful completion of probation, alongside life assurance at 4x your annual salary and access to an income protection scheme.

Flexible Working: A genuine flexible working culture that trusts you to manage your time and deliver results in a way that works for you.

Health & Wellbeing Support: Access to a comprehensive Employee Assistance Programme (EAP), free annual eye tests, and a Free Lunch Thursday to bring our teams together.

Community & Social Value: An annual volunteering day to give back to causes that matter to you.

Employee Benefits Portal: A wide range of discounts and savings through our employee discounts platform.

Enhanced Family Leave: Enhanced maternity, paternity and adoption pay, supporting you and your family at every stage.

Learning & Development: We invest in our people. From webinars and sector conferences to bespoke leadership development, we provide the time, space and resources for you to grow, thrive and make a lasting impact in your role.

UnLtd passionately believes in the ability of social entrepreneurs to change the world for the better. We are living through a time of unique social and economic change. Enormous pressures on the health and social care system, austerity, increasing income inequality, the shifting nature of work all alongside the impact of Covid-19 means tackling these complex challenges requires a radical shift in thinking and practice. Social entrepreneurs have these solutions, and UnLtd exists to support them to achieve their potential. We are the leading supporter of social entrepreneurs in the UK. Our vision is of a society where social entrepreneurs are providing solutions that change the world for the better.

To move social entrepreneurs from the margins to the mainstream will require us to amplify the voices, stories and impact of our social entrepreneurs, working with them in an equitable and inclusive way. It will require us to deepen our work around impact, be open to the learning opportunities failure creates and seek out opportunities to share insights in new and powerful ways to influence stakeholders to make the changes needed for social entrepreneurs to flourish. 

As Senior Impact Analyst, you will lead UnLtd’s quantitative data work, overseeing outputs, tools and processes for impact measurement, board reporting, governance and compliance, programme reporting and continuous improvement. You will strengthen our data architecture framework, and work alongside other teams to ensure we improve data literacy and use data and evidence to drive decision‑making, and organisational improvement. You will bring a more impact-oriented, external facing lens to our measurement, tools, and data systems, so we can effectively understand and communicate the impact of the social entrepreneurs we support. You may also have some line management responsibilities, and you will contribute as a senior member of a collaborative, high‑performing Research, Impact & Learning team.

Penificent is a creative youth engagement organisation using comics and storytelling to tackle real-life issues such as mental health, youth violence, identity, and financial literacy.

We are looking for a proactive freelancer to help generate real conversations with schools, youth organisations, and potential sponsors through targeted outreach and campaign support.

This is a hands-on role focused on creating opportunities and building relationships, not just posting content.

What you’ll be doing:

• Sending targeted outreach (email + LinkedIn) to schools, councils, and partners
• Identifying and engaging decision-makers (PSHE leads, youth services, CSR teams)
• Supporting messaging for campaigns and partnership opportunities
• Repurposing content into simple posts (LinkedIn / Instagram)
• Tracking responses and identifying warm leads

Current campaign focus:

• Launching a youth-led comic project featuring a 16-year-old neurodiverse boxing champion
• Securing sponsorship for development and print distribution
• Promoting Penificent’s school workshops and subscription programmes
• Supporting the rollout of “Knifeboy”, a youth-focused comic addressing peer pressure and violence

What we’re looking for:

• Someone confident with outreach, messaging, or marketing
• Strong written communication skills
• Comfortable using LinkedIn and email for outreach
• Self-driven and able to deliver within a short timeframe

Contract details:

• £500 fixed project fee
• Duration: 2–3 weeks (with potential for extension)
• Remote / hybrid with occasional London-based meetings if required
• Flexible working (approx. 2–4 hours per day, results-focused)

What success looks like:

• Consistent outreach activity
• Meaningful responses from schools or organisations
• Conversations booked with potential partners or sponsors

This is an opportunity to contribute to a growing social impact organisation using creativity to create real change in young people’s lives.

We are looking to move quickly.

Operations Director

Are you the strategic and collaborative leader who can innovate with and enable the newly formed central operations team to speed reach and community impact while strengthening resilience? 

Location: Redbridge/Hybrid, with flexible working

Salary: FTE £52,000 (£41,600 pro-rata with salary review due in May)

Contract: Part Time 28 hours per week, permanent

Closing date: 24 April 2026

Join a local infrastructure charity dedicated to building a fairer Redbridge where everyone and every community has an equal opportunity to thrive.

Following a review of the current strategy and resources in 2025, the charity has strengthened its resilience and programme impact. We are now seeking Operations Director to bring the operations teams together and ensure their professional skills and knowledge can add value and impact to the mission delivery and team culture.

About the Role

The role calls for a forward-thinking and accomplished Operations Director to drive efficiency, effectiveness, and to embed a culture of shared leadership, continuous learning, and improvement.

Your strategic leadership and operational brief will span central functions of; Finance, Human Resources, Digital Communications, Risk and Compliance.

A pivotal role at the heart of the organisation, you will ensure that operations run smoothly and effectively, aligning systems and processes with strategic goals and ensuring compliance with relevant legislation and regulations.

You will play an integral role with the CEO, Board of Trustees, partners, and colleagues bringing the vision to life, driving forward strategic priorities, and fostering a working culture where people feel valued, supported, and empowered to do their best work.

Personal style is key, you will be a natural collaborator and a strong communicator, able to build trusted relationships with colleagues, partners, and stakeholders alike.

You will lead the team of committed professionals and manage relationships with outsourced specialists, ensuring the support provided strengthens capacity to change, grow and deliver impact for communities.

What you will bring

• Significant experience in a senior operations or leadership role working across multiple disciplines
• Experience in several of the operational areas listed, with a proven ability to apply best practise solutions and to quickly pick up new skills
• Able to lead multiple operational functions, to prioritise, make best use of resources, and ensure they are aligned with our mission and strategic priorities. Experience managing outsourced functions, an advantage.
• Rigorous problem solver and accomplished in data-driven decision-making, evidence and insight based to drive innovation, and operational excellence.
• Track record of embedding organisational change and able to inspire, influence, and bring others on the journey
• Proven ability to identify improvements in organisational systems and processes, with a focus on innovation, efficiency, and impact
• Excellent organisational, prioritising and time management skills
• Fluency with digital systems including Microsoft 365
• Excellent communication, influencing and engagement skills
• Strategic and inclusive leadership skills able to build teams and develop culture
• A ‘can do’ proactive approach, able to work creatively and with impact in resource limited environments
• Resilience, change readiness, self-awareness and a commitment to learning for yourself and your team

We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application or interview process, please contact us so we can support you appropriately.

What’s on offer

• A competitive salary (reviewed in May each year)
• 28 hours per week (can be over 4 or 5 days)
• Flexible working with 3 days per week in the office
• 25.5 days leave, full time equivalent 28 days (plus statutory holidays)
• Workplace pension
• Access to a comprehensive Employee Assistance Programme

Shortlisting interviews will take place shortly after by Teams and shortlisted candidates will have an interview on May 6th, 7th or 12th, 2026.

We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People. 

This is an exciting opportunity to play a hands-on role in growing commercial activity within one of London’s most iconic parks. You’ll support the development of sustainable income streams while helping to deliver a high-quality and accessible offer for everyone who visits.

Working closely with the Head of Commercial and Visitor Experience, you’ll manage relationships with commercial partners and concessions, oversee the day-to-day operation of the Visitor Centre retail offer, and support ticketing and membership activity. You’ll work collaboratively across teams to ensure activities are well coordinated, and align with the Trust’s wider ambitions.

You’ll be confident managing multiple priorities in a fast-paced environment, with strong organisational skills, attention to detail, and good commercial awareness.

Location: covering Birmingham and Bristol Hubs, can be based in either 

Salary: Grade 7 - £49,488 per annum

Closing date: Monday 20th April 2026 at 11.30 pm

Full time - 35 hours per week  

Join Shelter as a Managing Housing Solicitor, in our mission to drive systemic change and fight for justice. 

If you are a dedicated Solicitor with specialist knowledge in housing and homelessness law, and a strong commitment to addressing the housing crisis we welcome you to apply for this role. 

At a time when the housing emergency continues to deepen, your experience could help transform lives and challenge the systems that perpetuate injustice. Come and play a central role in our mission as a Managing Solicitor to lead a team to defend the right to a safe and secure home. 

Working with Shelter means being part of a passionate team that believes a safe home is a fundamental right. Here, your legal skills don’t just change lives—they shape a fairer housing system.

About the role  

You will ensure you and your team will deliver high quality legal services and manage our Legal Aid Contract, with your main focus being on your own caseload and to manage and supervise the legal teams who are advocating for clients with housing issues, as well as bringing about systemic change. You will be dealing with personnel issues, providing professional support and supervision to your team, including but not limited to, independent file reviews (IFRs), time recording and good case management, as well as carrying your own caseload of housing litigation. 

Contributing to the strategic direction of Shelter legal services nationally will be an important aspect of the role too, as will taking the lead on delivering strategic change aligned to Shelter’s strategy and ensuring Legal aid contract requirements and performance targets are met. 

You will be able to identify test case opportunities to address systemic bad practice and so achieve change for a greater number of people and will work closely with the Head of Legal Services, the Hub Management Team and teams within Communications, Policy and Campaigns and Business Development. As a key member of the management team, you will also get to play your part in the management of our offices, including attending management team meetings and collaborating with other teams.

About you

1.        You will be an experienced housing solicitor, court advocate, carrying your own caseload as well as managing and supervising others.

2.       You will have a minimum of 4 years post qualification legal practice experience

3.       You will have supervisor status and have substantial knowledge of housing and homelessness law.

4.      You are able to carry out research and policy analysis in the areas of housing, homeless and welfare law, produce reports and presentations.

 Benefits

We offer a wide range of benefits, including 32 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

 About the team

Our Legal Teams - Managing Solicitors, Solicitors, Legal Advisors and Trainees are based throughout the England hubs, we are currently based in London, Plymouth, Dorset, Bristol, Norwich, Birmingham, Manchester, Merseyside, Lancashire, Sheffield and Newcastle.

Our teams are enthusiastic, driven and champions for fighting the housing injustice.  Our teams whilst generating an income also address the housing crisis.

 About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

 We exist to defend the right to a safe home. Because home is everything.

 We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply
 
 Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement. The supporting statement should include your responses to the points in the ‘About You’ section of the job description of no more than 1500 words in total. 

Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below in your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Following the growth of the Income Generation team Severn Hospice is expanding.

At Severn Hospice, we provide specialist care and support to people living with incurable illness from across Shropshire, Telford & Wrekin and Mid Wales. We are looking for a motivated, empathetic and personable Legacy Fundraiser to help support our future care through legacy giving.

Legacies are a major income stream, and with your influential and intuitive approach you will play a pivotal role in managing, developing and maximising our legacy portfolio.

Just like our care, our relationships with supporters are individual and with your excellent interpersonal skills and sensitive manner, you will focus on building warm, meaningful relationships with supporters, creating positive experiences at every touchpoint and inspiring people to consider leaving a gift in their will. You will nurture existing legacy supporters, grow new audiences and contribute to engaging campaigns, events and community partnerships that promote legacy giving. Progress towards objectives will be regularly reviewed through key performance indicators (KPIs), ensuring that targets around supporter engagement, outreach activities, and campaign effectiveness are met and exceeded where possible and our future goals are achieved.

You will also develop links with local solicitors, funeral directors and other community partners to raise awareness of our care and the impact legacies can make. Part of your objectives will include expanding these professional networks and tracking partnership outcomes as a key indicator of success.

If you have excellent communication and organisational skills, the ability to balance sensitivity with ambition and a passion supporting a local cause we’d love you to get in touch. Working towards defined objectives and KPIs, you’ll play a fundamental role in supporting our future care and helping us to achieve long-term sustainability.

Join a team that's making a real difference.

Adfam is the leading national charity tackling the effects of alcohol, drug use or gambling on family members and friends. We improve life for thousands of people. One way we do this is by empowering families and friends to get the support they need.

We want anyone affected by someone else's drug or alcohol use or gambling problem to have the chance to benefit from healthy relationships, be part of a loving and supportive family and enjoy mental and physical wellbeing.

This role offers the opportunity to be part of a successful national remote service, offering support via the phone or Zoom to affected adults in the UK. We are looking to recruit experienced Family Support professionals to provide these virtual support sessions to individual family members and sometimes groups. We are offering a number of roles at 15-20 hours per week, across 3-5 days, including Wednesday and at least 2 evenings per week (Mon-Wed).

Experience in supporting family members affected by someone else’s substance use is essential, as is experience with assessing and managing risk. Ideally, you would also have experience of working to support parents with their parenting and / or those experiencing domestic abuse. We offer fixed hours part time contracts within a friendly and supportive team. Whilst based at home and requiring the ability to work autonomously, Adfam prides ourselves on our supportive team ethos and working culture. 

• Salary: £30,000 pro rata
• 6.5% contributory pension scheme
• Contract: One year with likely extension

This is a remote working position based at home.

Please note, although counselling skills and qualifications are welcome and valuable as part of a skillset for this role, these are not counselling roles. This is professional support work and requires additional experience or skills in substance use, social work, complex family work or a related field. The role requires directive and facilitative guidance and input. If you are a counsellor looking for typical counselling work, please do not apply for this role. Thank you.

Closing date: Sunday 19th April

Application packs can be downloaded from our website. Alternatively, please email us to request one.

Adfam actively welcomes applications from all sections of society.

Do you want to make a real difference for people living with mental ill health in your community? Are you enthusiastic, creative and able to inspire others to get involved? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Fundraising Officer
Reference: 348
Contract: Permanent
Working hours: Full time, 37.5 hours per week
Salary: £28,000 per annum
Based: Watford Wellbeing Centre, WD24

About Us:

Hertfordshire Mind Network deliver essential mental health support in Hertfordshire, providing a diverse range of services from our seven Wellbeing Centres and other venues across all ten districts of the county. Funded locally, our services are available to all residents in Hertfordshire over the age of 18 and we offer dedicated services for 5–18-year-olds.

We help individuals experiencing mental ill health to make choices, find their solutions, build resilience and manage their wellbeing. We offer opportunities for individuals to get support to allow them to recover from or live with mental ill health.

Each year, we help 17,000 people experiencing mental ill health.

About the Role

Hertfordshire Mind Network (HMN) is a local Mind, we are an independent charity, although affiliated to national Mind – the leading mental health charity in England and Wales, we are not funded by our affiliation, we are responsible for raising our own funds directly through contracts, grants and fundraising.

As a Fundraising Officer, you’ll play a key role in expanding our fundraising activity across Hertfordshire. We’re looking for someone proactive and energetic, who can grow connections, raise our profile, and build lasting relationships across the community.

This role is an exciting opportunity to engage with a wide range of supporters – from individuals and community groups to local businesses and organisations – helping to raise both awareness and vital income for Hertfordshire Mind Network.

This varied role has key responsibilities in the following areas:

• Community Fundraising
• Corporate Partnerships
• Communications & Messaging
• Income Tracking & Reporting

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Cash plan health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
• Eligibility for blue light card.

Closing date for receipt of applications is 20th April 2026.
Interviews to be held on 29th April 2026 in our Watford Wellbeing Centre.
N.B. Please quote reference number 348 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

UnLtd passionately believes in the ability of social entrepreneurs to change the world for the better. We are living through a time of unique social and economic change. Enormous pressures on the health and social care system, austerity, increasing income inequality, the shifting nature of work all alongside the impact of Covid-19 means tackling these complex challenges requires a radical shift in thinking and practice. Social entrepreneurs have these solutions, and UnLtd exists to support them to achieve their potential. We are the leading supporter of social entrepreneurs in the UK. Our vision is of a society where social entrepreneurs are providing solutions that change the world for the better.

To move social entrepreneurs from the margins to the mainstream will require us to amplify the voices, stories and impact of our social entrepreneurs, working with them in an equitable and inclusive way. It will require us to deepen our work around impact, be open to the learning opportunities failure creates and seek out opportunities to share insights in new and powerful ways to influence stakeholders to make the changes needed for social entrepreneurs to flourish. 

As Impact Analyst at UnLtd, you will gain a clear understanding of the data user journey for our social entrepreneurs and drive the implementation of improvements to our data collection tools and processes, enhancing data quality and data literacy across teams. You will also provide support and leadership on compiling analysis for organisational monitoring and learning, pulling together insight for board and governance reporting, programme reporting, fundraising bids, continuous improvement research and other adhoc requests.

Working closely with others in our Research Impact and Learning team, you will contribute to developing a culture of learning, ensuring that insights and evidence generated by our research and evaluation activity feed back into the organisation, allowing UnLtd to iterate our work and be an impact-driven, agile, learning organisation.

Salary: £29,624.85 per annum plus £5023.71 per annum

Location: London, Old Street Head Office with Hybrid working 

Contract: Permanent  

Hours: Full time 35 hours per week 

Closing date: Tuesday the 21st of April at 11:30pm 

Are you a positive and open-minded individual who has great time management and organisational skills, enjoys communicating with a variety of people and is keen to learn and develop a career in fundraising? Then join Shelter as a Community & Events Assistant and you could soon be part of our welcoming and supportive Supporter Experience team.

About the role

The main objectives of this role will be to provide excellent supporter care to Shelter’s fundraisers, which will involve building relationships and giving fundraising and event support and advice and providing efficient administrative support to the department. We want to give you scope to grow into a confident and successful fundraiser, so you will receive training and provide supporter care and admin support across a variety of community & events activities, events and products across all three teams.

About you

Communicating with a variety of people: you will enjoy communicating with people in a variety of different ways, over the phone, face to face, by email, letter and over social media channels.

Time management & organisation: there’s a lot to do, particularly when we have fundraising products live and during the busy winter fundraising period, so it’s important to be able to manage your time well. The team has a really positive collective attitude to helping you do this, and they will suggest different tools and methods to stay on top of your work. But your being organised from the get-go is important.

Attention to detail: in all tasks, you will need to have a good eye for detail to make sure work is completed with a high level of accuracy.

Proactive: there are many activities to get involved with at Shelter, so being proactive ensures you get as much from your role as possible. Within your role you need to take initiative in setting up meetings, asking questions and suggesting/trying new ideas. Beyond this, taking advantage of volunteering in our shops or at events, and visiting local Shelter Hubs, is a great way to understand the cause and sector.

Willingness to be busy: everyone in the team has lots to do and has a range of responsibilities across different areas. To be successful in this role, you need to be willing to be busy during the working day and enjoy the variety this brings.

Flexibility: as this role will support work across the wider Community & Events team throughout the year, it is vital that the successful candidate is adaptable and willing to get stuck into different activities when needed. There will be occasional evening and weekend work to support events, for which time off in lieu will be given.

Positive attitude to learning: one of the most important aspects of the job is being positive and willing to learn. Being open-minded and keen to find solutions to problems is essential.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Supporter Experience team at Shelter exists to provide expert stewardship to build deep long-term relationships, enhancing the supporter experience to drive income now and increase lifetime values. 

We ensure supporters feel valued and appreciated by Shelter and understand the impact of their support. We’re part of a wider Community & Events team that sits within an Income Generation directorate. Together, we look after a wide variety of fundraising activities to help fund our mission to ensure a safe home for all. 

Your team are welcoming and supportive, we work hard but try to have a lot of fun as well. Your line manager will be there to support you and encourage your personal development and you’ll have the opportunity to progress within the Community & Events team and beyond.

How to apply

Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

•    We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

This is a key role within our team dedicated to delivering outstanding customer service. You will be the first point of contact for all of Stewardship’s customers, especially those using our giving platform. In this role, your customer service expertise will shine as you understand client needs, assist with a diverse range of enquiries, and resolve issues promptly to deliver an exceptional and joyful experience for every customer that brings our mission and values to life.

We’re looking for a warm, customer-focused individual who is passionate about delivering great service, creating meaningful connection with Stewardship’s customers and prospective customers, and helping those we serve be the best stewards of the resources God gives them.

Occupational Requirement (OR)

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.