Area managers jobs

PR and Policy Officer

We have an exciting opportunity for an experienced PR and Policy Officer to help secure high quality media coverage as well as supporting policy development and political influencing work.

Position: PR & Policy Officer

Location: Bradley, Huddersfield/Hybrid

Hours: Part-time, 27 hours per week

Salary: £30,000 - £32,000 pro rata dependant on experience

Duration: Permanent

Benefits: Include 26 days paid holiday (rising to 30 days with service increments) plus 8 bank holidays, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns

The Role

The role is critical to ensuring that the organisation is at the forefront of the debate on early years education and childcare.

Working with the PR & Policy Manager, you will take responsibility for monitoring media coverage, creating engaging content for press releases and news features, as well as supporting the Director of Policy and Communications with stakeholder engagement and policy research.

Responsibilities include:

• Support the PR & Policy Manager to deliver the media relations strategy
• Identify and create print, broadcast and digital opportunities for maximising the reach and impact of key messaging
• Support work of the Director of Policy and Communications to increase awareness of early years policy priorities among politicians across all parties
• Develop work programmes and undertake research to explore policy issues
• Liaise with press and media contacts to maximise positive exposure and coverage across UK national and trade media
• Manage the day-to-day operation of media and policy contacts
• Support in finding suitable nurseries as case studies and spokespeople for the press and broadcast media
• Assist with internal and external speaking engagements
• Write and produce material for a range of member communications.

About You

As PR and Policy Officer, we are looking for someone who will bring enthusiasm and creativity to the role. You will be educated to degree level or have gained equivalent experience working in a similar role. You will have outstanding communication skills, have experience of writing for diverse audiences (e.g. newsletters, social media content, briefing papers, press releases) and have excellent editorial and proofreading skills with consistent accuracy. You will also possess strong data analysis skills to draw results, trends and conclusions from qualitative or quantitative data sources.

To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

The organisation is a national charity and membership association specifically for nurseries working in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.

You may have experience in areas such as PR Officer, Policy Officer, PR and Policy, PR and Policy Executive, Public Affairs Officer, Planning Policy Officer, Public Affairs and Policy Officer,  Public Relations Officer, Planning Policy Officer, Public Relations and Policy Officer, Marketing Officer, Communications Officer, Marketing and Communications Officer, Marketing and Communications Executive, Marketing and Communications Assistant, Marketing and Communications Policy Officer, Social Media Officer, Digital Marketing Officer, Print Media, Broadcast Media, Media and Policy Officer, EYF.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People. 

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

We are now recruiting the team that will deliver Crisis at Christmas 2026. This unique project mobilises a huge volunteering effort to provide warmth, companionship and vital services in temporary centres across London to people facing homelessness.

Vacancies: We are hiring for x3 vacancies on the Christmas team

Contract: Fixed Term Contact – starting 9 September 2026 until 31 January 2027

Hours: 35 hours per week (some rota’d working to cover weekends and bank holidays over Christmas period) 

Salary: £31,354 per annum

Location: Canning Town Warehouse, Unit 4 SEGRO Park, London E16 4ES - three days per week onsite. Additional days and locations across London will be required during the Christmas period when our sites are operational.

About the role

Project Assistants play a key role in delivering a range of services that ensure our guests have a safe and happy Christmas.  From healthcare and catering to advice and wellbeing services such as arts and crafts and salon, our services can make a real difference. You will support with the recruitment and management of Crisis at Christmas volunteers and external partners to help deliver services, ensuring teams have all the information and equipment they need. This is a varied role including processing volunteer applications, creating comms materials, managing and communicating schedules, organising training, organising and setting up kit, ensuring our teams of specialists have the equipment and materials they need as well as getting stuck in and helping out directly once our centres open. 

This is great role to kickstart your career in the charity sector, as well as in project management or events roles.

About you 

To be successful in this role you will have…

· Experience of providing administrative support and general office duties in a busy events or project-based environment

· Excellent spoken and written skills to communicate effectively and confidently with a wide range of audiences

· Ability to prioritise tasks and work to tight deadlines in ambiguous or challenging situations 

· Good attention to detail to ensure accuracy in tasks

· Experience of customer service and ability to deal with high volumes of enquiries via phone and email in a professional and friendly manner 

· Proficient IT skills and the ability to use data in order to work effectively and collaboratively

· A positive and proactive mindset, coupled with a strong willingness to contribute to and support the success of the project

You may have experience running events or working on busy projects or have experience in a busy customer service or administration environment.  You should have an interest in the charity or homelessness sector and a commitment to Crisis’ purpose and values. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.  

As a member of the team, you will have access to a wide range of employee benefits including: 

· A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. 
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly 
• And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Tuesday 21 July 2026 23:59

Interview process: Competency-based interview + written task.

Interview date and location: Interview slots will be available Tuesday 4th- Thursday 6th August at our Canning Town office. It will not be possible to schedule an alternative date for interview.

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

This fixed term role is an exciting opportunity to be part of an innovative, forward-thinking partnership, combining holistic, patient-led care with trauma-informed values and support.

KSS Provider Collaborative provides inpatient secure services to adults across the Kent, Surrey, and Sussex area, including women detained under the Mental Health Act.  In partnership with The Women’s Support Centre Surrey, Brighton Women’s Centre (BWC) will be delivering 1:1 wellbeing support and group activities to women based in secure forensic units.

The goal is to co-design and deliver weekly group activities aimed at improving well-being, confidence and support. The Women’s Senior Enhancement Worker will also be responsible for a small caseload of women, providing 1-1 support around transitions into the next appropriate setting, which could mean another hospital, supported accommodation or independent living.

Alongside your own caseload, you will provide trauma-informed, strengths-based line-management to a team of two Women’s Enhancement Workers based in other hospitals. Together you will be creating safe, non-judgmental spaces in which to co-produce support across a range of needs, building on your service-users knowledge, confidence and connections.

The Women’s Secure Senior Enhancement Worker will be informed by BWC’s values, policies and procedures and will understand the importance of building trust and self-esteem with service users while working collaboratively with key staff and agencies.

You will be responsible for promoting this service within the partnership and across external pathways, as well as overseeing and completing reporting requirements for this project on the BWC database.

This role is subject to an enhanced DBS and other new starter checks.

Young People Support Worker

We promise you that no day will be the same, and you will get so much out of working with our residents as you ensure that they are well-cared for, and empowered to make progress into Independence.

Location: Whitley Bay (Depaul House)

Salary: £19,738.88 per annum

Closing Date: 26 July, 2026

Employment Type: Permanent

Hours per week: 28

About the Role

You’ll play a vital part in delivering our mission: tackling homelessness, widening opportunity and championing fairness. Whatever your specialism, you’ll help create a safe, inclusive and empowering environment where people can thrive and move forward with confidence.

As a Young People Support Worker (Whitley Bay), you will provide practical, emotional, and goal-focused support to young people, helping them develop the skills, confidence, and resilience needed to move towards independent living.

You will manage a caseload of young people with a range of support needs, building trusted relationships and delivering structured, person-centred support plans. The role involves supporting young people through key transitions, including leaving care, sustaining accommodation, and accessing education, training, or employment.

Your work will be underpinned by the Depaul Endeavour Model, an assets-based and psychologically informed approach, ensuring young people are supported to build on their strengths and achieve positive outcomes.

Please note that this job opportunity is offered as a part-time (28 hours per week), permanent role.

Shift Pattern: Saturday & Sunday - 08:00 to 22:00

In this role, you will:

• Provide safe, supportive accommodation and champion the wellbeing of every client.

• Deliver personalised support plans that empower individuals to achieve independence.

• Build positive, respectful relationships with colleagues, partners and the people we support.

• Encourage participation in education, training, employment, and volunteering opportunities.

• Contribute to a positive team culture and maintain a safe, welcoming environment.

• Commit to continuous learning and uphold Depaul’s values of respect, inclusion, and action.

About You

You believe in people — their strengths, their rights and their potential. You bring empathy, energy and a solution‑focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast‑moving environment. You’re committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role.

What You’ll Receive

· Tailored training and development

· Flexible working options where suitable

· 26 days annual leave, rising with service

· Family friendly leave policies

· Pension scheme with employer contributions up to 7%

· Employee Assistance Programme with 24/7 GP access

· Discounts across retail, travel, food, fitness and more

· Cash health plan for you and your family

· Death in service benefit

· Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

We are currently looking for a full-time Social Prescriber / Link Worker
£31,713 pa (for 37.5 hours per week)

Fixed-term until March 2027-Possible extension
 

About Age UK Lambeth

We support older people in Lambeth to live enriched, productive and purposeful lives: challenging the stigma of ageing, reducing social isolation and ensuring they get the right support at the right time. We are kind, person-centred and outcome-focused - finding solutions that work by listening, being flexible and including older people in delivering services. 

What you’ll be doing? 

You will be part of the MYcommunity Linkworkers team. You’ll be responsible for:

• Provide personalised brief intervention and social prescribing support to individuals, their families and carers.

• Meet clients on a one-to-one basis, making home visits where appropriate and allowing clients the time and space to discuss ‘what matters to me’.

• Provide person-centred support to enable clients to identify their health and wellbeing needs and goals. Co-produce support plans with clients to discuss what’s important, where they would like to be in the future and how we can support them to achieve this. 

• Manage and prioritise a caseload to ensure clients' needs, priorities and urgent support are met.

• MYcommunity Lambeth works in partnership with a large number of statutory and community services and organisations across the borough. You will link clients with appropriate services to meet their needs. It is vital to have a strong understanding of when it is necessary to refer someone back to health care professionals/ agencies when the client’s needs are beyond the scope of the MYcommunity team.

What you need to bring

Essential criteria:

• Previous social prescribing experience.

• Able to write compelling communications to advocate for your clients. 

• Able to work collaboratively with a wide range of stakeholders.

• Able to analyse data and create engaging reports.

Desirable criteria:

• Previous experience working in/or in partnership with the NHS.

What you’ll benefit from

• Generous pension provision - 7% employer contribution

• 26 days holiday a year rising to 31 days after 5 years

• A great staff culture with kindness at its heart

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

We are now recruiting the team that will deliver Crisis at Christmas 2026/27. This unique project mobilises a huge volunteering effort to provide warmth, companionship and vital services in temporary centres across London to people facing homelessness.

Contract: Fixed Term parental leave cover contract – starting in Aug/Sept 2026 and ending on Feb 26th, 2027

Hours: 35 hours per week however some evening, weekend and bank holiday work will be required. TOIL can be accrued and taken as leave in line with Crisis’ TOIL policy.

Location: Canning Town Warehouse, E16 4ES - three days per week onsite. Additional days and locations across London will be required during the Christmas period when our sites are operational.

About the role

We are looking for someone to manage our catering, healthcare and guest welfare services for this year’s Crisis at Christmas. These services offer a diverse opportunity to grow and expand your knowledge in different areas whilst using project management and volunteer management skills to ensure they are delivered in a safe and effective way for our guests. The role requires an ability to recruit, train and manage your own teams of volunteers at the same time as maintaining professional partnership relationships to ensure we can put on a diverse programme of services for our guests.

About you

To be successful in this role you will have…

• Experience recruiting or managing volunteers (essential) as well experience managing or supporting staff (desirable).
• Experience managing relationships with partnership organisations.
• Experience working in the homelessness sector or similar social work settings either directly working with vulnerable adults or to provide services for them.
• Excellent spoken and written skills to communicate effectively and confidently with a wide range of audiences.
• Ability to prioritise tasks and work to tight deadlines in ambiguous or challenging situations.
• Experience of customer service and ability to deal with high volumes of enquiries via phone and email in a professional and friendly manner.
• Be able to work over the Christmas period.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 12 July 2026 23:59

Interview process: Competency-based interview + written task

Interview date and location: Wednesday 22 July 2026 at Canning Town warehouse, E16 4ES

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Salary – Grade 5 - £38, 724 per annum plus £312 homeworker allowance

Hours – Full time – 35 per week

Contract: Fixed term until 31st March 2029

Location – Home Worker with regular travel to London for events and meetings

Closing date: Sunday 12th July 2026 at 11:30pm

Join Shelter as a Sector Practice Lead in our mission to drive systemic change and fight for housing justice. If you have strong experience of programme management and working with professionals or as a professional supporting people facing homelessness and with complex needs, then we welcome you to apply for this role.

At a time when the housing emergency continues to deepen, your experience could help transform lives and challenge the systems that perpetuate injustice. Come and play a central role in our mission to defend the right to a safe, and secure home. Working with Shelter means being part of a passionate team that believes a safe home is a fundamental right. Here, your skills don’t just change lives - they shape a fairer housing system.

About the role

You will support local authority and voluntary sector housing and homelessness teams in developing efficient, quality and successful services and implementing outcome focused training and best practice.

You will lead on the design and implementation of learning needs analysis and activities, to build understanding of challenges, areas for improvement and building capacity through targeted learning to empower frontline staff. You will also build collaborative capacity and partnership working, and coordinate and support professional guidance, sharing and demonstrating best practice tools and approaches for housing and homelessness professionals.

Project management will play a vital part in your role, with you ensuring the effective delivery of the London Plus delivery plan, objectives and outputs within timescale and budget, plus you will develop and manage monitoring approaches or systems to demonstrate impact. Ensuring that the project is designed and delivered with a clear commitment to equality, diversity and inclusion is key, as is ensuring that the voices and experiences of people with lived experience of homelessness are fundamental to the project design, delivery and implementation.

About you  

You will have experience of working with people who are facing severe and multiple disadvantage and of working on developmental projects within a voluntary or local authority setting, plus a sound knowledge of relevant external agencies, resources and networks across London and policies and approaches to supporting homeless people. You will also have a proven record of working across organisations, sharing ideas and skills and of multi-agency working and collaborative projects. A natural communicator, both verbal and written, you will have strong data collation and analysis skills and impressive interpersonal and relationship-building abilities, while a collaborative, flexible, and proactive approach to your work is vital.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the team

The Services for Professionals Team, aim to support and bring together practitioners from different organisations and disciplines to build the knowledge, skills and expertise needed to systematically challenge barriers to tackling homelessness and for people with complex needs. The role will be part of a team of ‘systems changers’ and trainers with extensive experience in homelessness and trained in systems thinking and experimentation. 

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Southwark Mental Health Service.

Sounds great, what will I be doing?

In this rewarding role, you will work closely with service users to deliver person-centred, strengths-based support that promotes recovery, independence, and wellbeing. You will engage individuals in comprehensive assessments, support planning, and safety planning, ensuring that all plans are user-led and tailored to their unique needs, aspirations, and goals. Working collaboratively with the Service Manager/Team Manager, you will assess referrals and develop, review, and monitor support, safety, and move-on plans. You will build strong partnerships with external agencies, families, carers, and other key supporters to ensure coordinated and effective support. The role also involves helping service users access healthcare, education, training, employment, and other opportunities that support their recovery journey, while encouraging participation in social and skills-development activities that promote inclusion and confidence. As part of a flexible and supportive team, you will contribute to maintaining a safe, welcoming environment, oversee health and safety requirements, support tenancy sustainment including occupancy agreements and rent payments, and provide information and signposting to carers so they can access the support available to them.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

We are looking for a confident and proactive individual with excellent communication, influencing, and relationship-building skills. You will be able to work collaboratively with colleagues, stakeholders, and partner organisations, using your strong interpersonal and negotiation skills to build trust, foster positive partnerships, and achieve the best outcomes for service users. You will demonstrate a professional and ethical approach at all times, acting with integrity and gaining the confidence and respect of those you work with. Strong IT and digital skills are essential, including proficiency in Microsoft Office applications such as Word, Excel, PowerPoint, and Outlook. You will be comfortable producing reports and written documentation, maintaining accurate records and databases, analysing information, creating presentations, and managing professional communications. The ability to support the ongoing development and maintenance of service and contract-related databases, working alongside IT colleagues where required, will also be important in ensuring efficient and effective service delivery.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Employment Specialist to play a pivotal role in our Employment Service in Camden.

Sounds great, what will I be doing?

As an Employment Specialist, you will manage a caseload of up to twenty clients, applying the eight principles of Individual Placement and Support (IPS) to help individuals secure and sustain competitive employment. You will work closely with clinical teams, participating in case discussions and supervision while contributing to a multidisciplinary approach to client support. Responsibilities include developing employer relationships, identifying suitable job opportunities, supporting clients throughout their employment journey, and providing advice on benefits. You will monitor performance against key targets, maintain accurate records, ensure compliance with NHS and organisational procedures, provide ongoing in-work support, and actively engage in professional development, training, and service improvement activities.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring experience of managing a caseload and applying the eight principles of Individual Placement and Support (IPS) to help individuals secure and sustain employment. You will possess strong employer engagement and job development skills, with the ability to source suitable opportunities and build effective employer networks. A collaborative approach, working alongside clinical teams, external partners, and employers, will enable you to support integrated employment and mental health outcomes. You will demonstrate excellent organisational and administrative abilities, including KPI monitoring, record management, and compliance with procedures. With a client-centred mindset, you will provide ongoing support to clients and employers, alongside strong communication, relationship-building, time management, adaptability, professional resilience, and a commitment to continuous learning and development.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

About this role:
Care Not Custody is an intervention service in partnership with Sussex Police and Probation, to divert women away from the criminal justice system, by offering case work support through an Out of Court disposal (OOCD) or intervention to prevent a breach of their probation order.

Care Not Custody encourages frontline Police Officers to consider an OOCD in cases where they would normally have charged a woman. Currently, women who receive a Conditional Caution or Community Resolution do not have access to a women specific service in Sussex. Women who agree to the condition will be referred to BWC by Sussex Police for casework support, diverting them away from the formal criminal justice system into a holistic support package.

Care Not Custody works closely with Probation Officers to identify women who are at risk or in breach of their community order or license agreement and offer interventions to encourage women to re-engage.  Care Not Custody staff attend Breach Court to meet with women who are listed in breach, staff work with the women to empower reengagement with their community orders.

The Care Not Custody Caseworker will provide holistic, integrated casework support for women in Sussex, supporting women to navigate and access the services they require to address a range of practical and emotional needs, including helping with signposting, advocacy, and referrals. They will be informed by BWC’s values, policies and procedures and will understand the importance of building trust and self-esteem with service users, to enhance recovery and engagement with BWC and other services while completing all reporting requirements on the BWC database.

Working hours:   This is a full time (35 hours per week) role, but we will consider flexible options depending on service delivery requirements.  Working hours are within normal office hours, 9am-5pm.  Occasional out of hours may be required.

Work location:  Care Not Custody Caseworkers are based Pan Sussex in Sussex Probation, Breach Court and surrounding areas, and in BWC locations in Sussex. Local travel will be expected to a multitude of venues with varying accessibility, requiring in-person attendance. Applicants can discuss accessibility requirements with the hiring manager.

Responsible to: Care Not Custody, Senior Practitioner

Contract Type:      Fixed term until 31st December 2026, with additional funding being applied for.

To Apply:
For the full job description, person specification and more information on BWC please download the Job Application Pack from our website. To apply, please complete an application form and equalities monitoring form and return these to us before the deadline. We do not accept CVs.

BWC is committed to inclusion and diversity and actively encourage applications from women from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from applicants who have personal experience of the criminal justice system, those from Black or Racially Minoritised Communities who are currently under-represented in the organisation as well as people with LGBTQ+ identities.

The Head of Data leads the Foundation’s enterprise-wide data strategy, establishing a trusted, secure, well-governed and insight-driven data environment. The role is responsible for delivering data governance, data quality, architecture, engineering, reporting, analytics and the effective use of cloud native data platforms across the organisation.

This leadership role accelerates the Foundation’s journey toward becoming a data-mature, insight-led organisation, supporting strategic decision-making, regulatory confidence, operational excellence, and impact measurement.

Reporting to the Director of Transformation, the Head of Data builds and develops the team, shapes the Foundation’s data culture, and ensures data is a strategic asset that drives value, trust and innovation.

The Head of Data delivers a modern, secure and trusted data environment supporting the Foundation’s mission, and ensures high quality of data that strengthens insight, transparency, regulatory confidence and impact measurement. The role also supports a future-ready data capability, supporting long-term transformation across the Foundation, and helps foster a culture that sees data as a shared asset powering decisions, partnerships and community impact. 

Job Description 

Strategic Data Leadership 

• Develop and deliver the Foundation’s enterprise data strategy aligned to mission and organisational goals.
• Enable data-driven decision-making across all Foundation operations, including Finance & Legal, Endowment, Charities and Impact on Urban Health. 
• Embed data into customer experience, operational resilience, risk management and strategic planning. 
• Ensure measurable outcomes linked to data quality, adoption and organisational value. 

Data Governance & Compliance

• Lead and mature a robust data governance framework, including standards, policies, ownership models, quality controls and metadata management.
• Ensure compliance with GDPR, Data Protection and relevant regulatory and audit requirements.
• Establish trusted data across the organisation through strong controls, lineage, classification and lifecycle management. 

Data Architecture & Engineering

• Lead on the enterprise data architecture design, including data lakes, warehousing, integrations, pipelines and modelling. 
• Own and optimise cloud-native data technologies across Microsoft Azure, including Fabric, Azure Data Lake, Data Factory, Databricks, Synapse and SQL. 
• Ensure the data platform is scalable, high-performing, secure and aligned to organisational transformation needs.
• Partner with the Business Systems team to deliver seamless integrations with CRM, finance, impact measurement tools and third-party platforms. 

Analytics, Insight & AI

• Lead on the development of enterprise reporting and analytics, delivering timely, accurate and actionable insights. 
• Oversee Power BI governance, semantic models and self-service enablement. 
• Drive predictive analytics, operational insight and (where appropriate) responsible AI/ML adoption to enhance outcomes and impact measurement.
• Champion the delivery and innovation in line with emerging technologies to support operational insight. 

Leadership, Culture & Collaboration

• Work closely with the Head of Change, Head of Business Systems, and IT Operations Manager to develop end-to-end solutions for business systems, data and infrastructure.
• Over time, build and lead the multidisciplinary data.
• Champion data literacy, high-quality data habits and a culture of curiosity across the Foundation.
• Represent the organisation externally with regulators, suppliers and strategic partners.
• Effectively manage internal and external delivery, including procurement and vendor oversight. 

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. 

Skills Knowledge and Expertise

Skills, abilities, and attributes:

• Self-starter who is adaptable, works with integrity, and exhibits the Foundation’s core values.
• Willing to learn and develop new skills, and help to develop the knowledge and skills of peers.
• Committed to the principle of continuous improvement, with careful attention to detail and due process.
• Committed to delivering consistent and high-quality customer service to both internal and external stakeholders.
• Good interpersonal skills and able to effectively liaise with both internal and external communities.
• Confident in communicating well, both in writing and verbally, and exhibits listening and influencing skills.
• Ability to operate strategically and hands-on in equal measure.
• Strong problem-solving and analytical thinking.
• Ability to build trust, develop relationships and lead through influence.
• Commitment to data ethics, privacy, responsible technology and community impact.
• Keeps fully up to date with emerging technologies
• Excellent communication skills with the ability to translate technical concepts for senior and non-technical audiences. 

Knowledge, experience, and qualifications:

• Proven experience leading data functions in regulated or complex organisations (charity, financial services, healthcare, public sector or similar) – (essential)
• Strong background in enterprise data management, governance, data quality and architecture (essential)
• Deep technical expertise across the Microsoft Azure data ecosystem (Fabric, Data Lake, ADF, Databricks, Synapse, SQL, Purview, DevOps) – (essential)
• Experience scaling cloud-native data platforms and modern data stacks (Lakehouse, pipelines, BI tooling) – (essential) 
• Strong understanding of GDPR, data protection, compliance and data risk frameworks (essential)
• Track record of influencing at senior/executive levels and leading cultural change (essential)
• Experience with Microsoft Purview governance and responsible AI frameworks (desirable)
• Certifications such as Azure Data Engineer, Solutions Architect or equivalent (desirable)
• Experience with Azure/OpenAI, Snowflake/BigQuery/Redshift, dbt or modern orchestration tools (desirable)
• Experience enabling insights in impact-driven, donor-focused or audience engagement organisations (desirable) 

Benefits

• Contributory pension
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

The Data, Evaluation and Learning team enables Impact on Urban Health to embed learning at the heart of its work, ensuring evidence is used to drive impact in Lambeth and Southwark and to advance understanding of urban health.
The Head of Data & Evaluation leads Impact on Urban Health’s approach to data, research, and evaluation, ensuring high-quality, equitable evidence informs what we fund, how we work, and how we understand impact. The role leads a specialist team, sets standards, and oversees the organisation’s core evidence base, helping ensure Impact on Urban Health is a credible and trusted source of insight on urban health.
The postholder will also provide expert input to other parts of the Foundation where relevant.

Key responsibilities:

• Lead on ensuring data and evaluation are embedded across our work, developing and overseeing the cycle from data and evidence inputs through to analysis and evaluation insights that inform decisions.
• Set the strategic direction for a programme of mixed-methods research, data analysis, and evaluation – that builds on existing evidence, helps us understand needs and impact, and that is equitable and proportionate.
• Design and oversee data and evaluation plans that generate insight for internal decision-making and external influencing, working with senior leaders across Impact on Urban Health.
• Lead Impact on Urban Health’s approach to evaluation, embedding evaluation and learning into delivery alongside programme and partner teams, and shaping how the organisation understands impact across complex and place-based work.
• Oversee the development of priority quantitative and qualitative research and data outputs, articulating Impact on Urban Health’s perspective on the state of urban health locally and beyond.
• Set and uphold standards for data and evaluation, defining expectations for how funded work is evaluated, reported, and used, and ensuring intellectual honesty about the strength and limits of evidence.
• Work closely with the Head of Learning and internal stakeholders to ensure evidence informs organisational priorities and investment decisions.
• Oversee the commissioning and delivery of priority research and evaluation, ensuring projects are tightly scoped, proportionate, and aligned with strategic decisions.
• Lead strategic partnerships, health outcomes analysis, and evidence triangulation, ensuring data, research, evaluation, and lived experience are brought together to understand progress on health equity.
• Implement the Data, Evidence & Learning strategy alongside other Heads in the team.
• Maintain and develop personal expertise in urban health evidence.
• Line management and development support of Evaluation & Learning Manager post(s) and the Data & Research Manager.
• Develop and oversee plans to deliver data, research and evaluation objectives.
• Provide thought leadership in urban health evidence, including (e.g.) blogs and speaking at events.
• Champion a culture of learning, reflection and evidence-informed decision-making.
• Provide expert support to other parts of the Foundation where appropriate.
• Deputise for the Director of Data, Evaluation and Learning where required.
• Undertake other responsibilities appropriate to the role.

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider 
tasks that are commensurate with the level of your role.

Skills, abilities, and attributes:

• Strong expertise in both quantitative and qualitative methods, including adapting approaches to different contexts.
• Strong stakeholder management skills, including working with senior internal leaders and external partners.
• Excellent written and verbal communication skills, with the ability to communicate complex findings clearly and persuasively to specialist and non-specialist audiences.
• Ability to balance strategic thinking with operational delivery
• Confidence in constructive challenge, including questioning assumptions and the status quo.
• Collaborative team-player and leader, able to work effectively across disciplines and functions.
• Strong commitment to responsible, ethical, and equitable data and evaluation practice.

Knowledge, experience, and qualifications:

• Extensive experience leading social research and evaluation in a social sector context (essential)
• Experience of turning complex evidence into clear, influential insights and recommendations (essential)
• Experience of accessing, assessing, and synthesising secondary research and evidence sources to inform strategy and decision-making (essential)
• Experience of leading processes using evidence to inform changes to strategy, funding, or intervention delivery (essential)
• Experience of influencing policy and practice through evidence, and evaluation of influencing work (essential)
• Experience of leading and managing complex projects, including planning, prioritisation, and delivery (essential)
• Experience of commissioning and managing external research, evaluation, or analysis partners (essential)
• Experience of line management, supporting performance, development, and delivery (essential)
• Knowledge of urban health, health inequalities, or the social determinants of health (desirable)
• High levels of quantitative data literacy, including experience of quantitative analysis, knowledge and use of public health datasets, and working knowledge of complex data visualisation using tools such as Tableau or similar (desirable)
• Understanding of systems change and/or place-based approaches to intervention and evaluation, e.g. collective impact approaches (desirable)
• Experience of community-based or participatory research approaches (desirable)
• Evidence of thought leadership in data or evidence, such as publications, presentations, or sector engagement (desirable)

Benefits: 

• Contributory pension
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Southwark Mental Health Service.

Sounds great, what will I be doing?

In this rewarding role, you will work closely with service users to deliver person-centred, strengths-based support that promotes recovery, independence, and wellbeing. You will engage individuals in comprehensive assessments, support planning, and safety planning, ensuring that all plans are user-led and tailored to their unique needs, aspirations, and goals. Working collaboratively with the Service Manager/Team Manager, you will assess referrals and develop, review, and monitor support, safety, and move-on plans. You will build strong partnerships with external agencies, families, carers, and other key supporters to ensure coordinated and effective support. The role also involves helping service users access healthcare, education, training, employment, and other opportunities that support their recovery journey, while encouraging participation in social and skills-development activities that promote inclusion and confidence. As part of a flexible and supportive team, you will contribute to maintaining a safe, welcoming environment, oversee health and safety requirements, support tenancy sustainment including occupancy agreements and rent payments, and provide information and signposting to carers so they can access the support available to them.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

We are looking for a confident and proactive individual with excellent communication, influencing, and relationship-building skills. You will be able to work collaboratively with colleagues, stakeholders, and partner organisations, using your strong interpersonal and negotiation skills to build trust, foster positive partnerships, and achieve the best outcomes for service users. You will demonstrate a professional and ethical approach at all times, acting with integrity and gaining the confidence and respect of those you work with. Strong IT and digital skills are essential, including proficiency in Microsoft Office applications such as Word, Excel, PowerPoint, and Outlook. You will be comfortable producing reports and written documentation, maintaining accurate records and databases, analysing information, creating presentations, and managing professional communications. The ability to support the ongoing development and maintenance of service and contract-related databases, working alongside IT colleagues where required, will also be important in ensuring efficient and effective service delivery.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.