Behaviour change communications manager jobs

Do you have good knowledge of best practice in relation to rent management? Are you interested in financial empowerment?
This role has been created to support the successful implementation, embedding, and ongoing optimisation of our new Housing Management IT System. 
The post holder will ensure that income related processes—such as rent charging, arrears management, service charges, and financial workflows—are accurately embedded across all refuge services. This will include ongoing configuration and testing of the new system to ensure it meets our needs.

Alongside system implementation responsibilities, the post holder will lead on the effective management and reduction of rent arrears, including recovery of historic arrears. Operating within a performance driven framework, they will ensure income KPIs, compliance requirements, and data quality standards are consistently achieved.

A key purpose of the role is to promote financial inclusion, ensuring survivors understand their financial responsibilities, maximise income through benefits and entitlements, and build long term financial resilience.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies

Closing Date: 09:00am on 18 May 2026

Interview Date: 26 and 27 May 2026

Bid Coordinator

Contracted Days: [5 days per week]

About Offploy:

Offploy is a social enterprise and charity committed to creating a fairer society by helping individuals with convictions, or at risk of offending, lead crime-free lives. Founded in 2016 by an ex-prisoner, we have supported over 5,000 people with tailored services that build skills, confidence, and opportunity. With team members who have lived experience in the justice system, we’re uniquely positioned to deliver impactful, life-changing services that make communities safer.

Role Purpose

To support the Development Function by managing opportunity research, bid compliance, and submission processes, ensuring a high-quality, organised and proactive pipeline of commissioned, grant and framework opportunities.

The Bid Coordinator will play a critical role in maintaining bid governance, strengthening pre-tender intelligence, and ensuring timely, compliant submissions, while providing light-touch writing support where required.

Key Responsibilities

1. Opportunity Monitoring & Market Intelligence

• Monitor procurement portals (e.g. Contracts Finder, Find a Tender, DPS platforms, local authority portals) independently to identify relevant opportunities not yet captured in Stotles
• Use Stotles to its full capability for pre-bid market intelligence, including commissioner profiling, spend analysis, contract expiry tracking, award pattern analysis, and commissioning trend identification
• Flag potential opportunities to the Senior Bid Manager for qualification, supporting the maintenance of a 12-month forward pipeline
• Track live frameworks, grants and pipeline intelligence aligned to strategic priorities
• Maintain Bids, Grants and Awards in Salesforce (ensuring accurate stage progression
• Conduct early-stage opportunity research including:
  • Contract history and incumbent analysis
  • Buyer behaviour and award trends
  • Estimated contract value benchmarking
  • Local delivery landscape and competitor mapping
• Prepare opportunity summaries to inform bid/no-bid discussions

2. Pre-Bid & Qualification Support

• Support bid/no-bid qualification processes
• Draft opportunity summaries for internal review
• Identify key risks (financial, delivery, TUPE, geographic, partnership requirements)
• Coordinate clarification questions where required

3. Bid Compliance & Submission Management

• Lead on completion of Selection Questionnaires (SQ), PQQs and standard compliance sections
• Maintain and update core compliance responses (policies, certifications, insurance, accounts, etc.)
• Ensure all attachments are current and correctly formatted
• Manage portal uploads and submission checks
• Conduct final compliance reviews before submission
• Maintain submission records and audit trail

4. Bid Toolkit & Content Library Management

• Maintain and update the Bid Toolkit (case studies, CVs, policies, impact data, boilerplate responses)
• Ensure evidence packs (e.g. wellbeing, confidence, lived-experience delivery) remain current
• Coordinate with Operations to gather up-to-date impact data and testimonials
• Version control all key documents
• Ensure alignment between toolkit content and organisational messaging

5. Writing & Development Support

• Provide light-touch drafting support for lower-risk questions
• Adapt standard responses to specific tenders
• Support editing, formatting and proofreading of submissions
• Assist in formatting submissions for clarity and consistency
• Support post-award review documentation and lessons learned logs

6. Reporting & Continuous Improvement

• Support quarterly pipeline reporting
• Track win rates and conversion trends
• Log feedback from unsuccessful bids and support thematic analysis

7. Repeatable Tasks by Cadence

Daily

• Check procurement portals and Stotles alerts for new or updated opportunities
• Monitor active submission deadlines and flag any risks to the Senior Bid Manager
• Update Salesforce with any status changes or new intelligence

Weekly

• Conduct a structured Stotles review: run commissioner and keyword searches, review expiring contracts, and log any new intelligence relevant to the pipeline
• Prepare and circulate a pipeline update summary ahead of any scheduled development team check-ins
• Review and progress any live clarification questions or portal correspondence
• Check and update bid toolkit items flagged as requiring refresh (policies, CVs, compliance documents)

Monthly

• Conduct a full pipeline review with the Senior Bid Manager, including stage progression, upcoming decision gates, and opportunities requiring early research
• Review compliance document expiry dates and initiate renewals where required (insurance certificates, policies, accounts)
• Gather updated impact data and outcomes from Operations/Salesforce for use in live bids and store in Bid Toolkit
• Update Salesforce with any new bid outcomes (awards, losses, withdrawals)

Quarterly

• Conduct a full audit of the bid toolkit: identify gaps, flag outdated content, and coordinate updates with the relevant teams
• Review Stotles usage and market intelligence gathered over the quarter; identify any commissioning patterns or emerging opportunities to inform the development strategy

Person Specification

Essential

• Strong organisational and deadline management skills
• Experience working with procurement portals
• High attention to detail, particularly in compliance documentation
• Ability to analyse information and summarise key points clearly
• Strong written communication skills

Desirable

• Experience in bid coordination, tender administration or similar role
• Experience within employability, social justice, or public sector contracts
• Familiarity with Salesforce or CRM systems
• Experience supporting SQ/PQQ completion
• Understanding of public procurement processes in the UK

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Crisis Skylight Oxford Skylight, Old Fire Station, OX1 2AQ. Please note this is an onsite role

Job title: Homelessness Lead Worker (Structured Coach)

Contract: Permanent

Salary: £38,645 per annum

Crisis Skylight Oxford is located in the Old Fire Station in the centre of the city. Our team provide a one-to-one specialist housing led service to help people find and secure affordable housing. We offer person centred support and will help people with anything that will support them to end their homelessness, such as mental health and well-being, finances or finding employment.

The Old Fire Station building also accommodates a range of flexible arts spaces which are run by an independent arts company.  

About the role 

In this role you will carry your own caseload and be supporting people who are at risk of homelessness or experiencing homelessness into both the private rented sector and social housing.

You will be part of a supportive and established team who have knowledge and experience of accessing the PRS sector, completing housing assessments and budgeting plans.

The key to success will be your ability, as part of the Crisis team, to make collaborative, consistent and persistent relationships with each person you support and have good partnership working skills

About you, to be successful in this role you will have;

1. Experience of working within a relevant sector (e.g. homelessness, mental health, drug and alcohol treatment) and have good knowledge of relevant housing, homelessness and welfare legislation

2. Excellent understanding of supporting individuals experiencing multiple disadvantages

3. Understand of barriers and opportunities faced by people moving out of homelessness and into housing and securing positive outcome

4. Effective negotiation skills with the ability to mediate between parties who may have different priorities and to broker agreements

You may have experience in: Homelessness, Mental health, Drug and Alcohol or the Criminal Justice System.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%  
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Wednesday 6th May 2026 at 23:59

Interview date and location: Friday 15th May 2026, in-person at Crisis Skylight Oxford, Old Fire Station, OX1 2AQ

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help. 

For more information about our work please visit

Registered Charity Numbers: E&W1082947, SC040094 

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

About this role

As a Team Lead your responsibilities would include:

• Provide day-to-day leadership, motivating and empowering the team to thrive.
• Recruit, develop, and support staff in line with Carers First policies.
• Foster a positive culture of continuous learning, role-modelling best practice.
• Ensure quality through record checks, accurate database input, KPI monitoring, and effective workflow allocation.
• Work in co-production with carers to identify needs, develop solutions, and shape services.
• Identify service gaps, create new initiatives, and seek additional funding where possible.
• Manage a small caseload of complex cases, providing personalised advice and support.
• Contribute to budget monitoring and updates.

About you

To be successful in this role you will need:

• Experience of leading and managing remote teams, empowering and developing individuals.
• Strong track record of building partnerships across health and social care.
• Commitment to equality, diversity, and inclusion in service delivery.
• Experience of person-centred assessments, co-produced support plans, and safeguarding.
• Ability to work in co-production, developing innovative approaches to meet carers’ needs.
• Skilled in building positive relationships with colleagues and stakeholders at all levels.
• Confident in using Microsoft Office, mobile technology, and social media platforms.
• Experience of using databases to record interventions and manage workflows.
• Personal integrity, emotional resilience, and alignment with the charity’s values.
• Self-motivated, flexible, collaborative, and able to maintain a healthy work/life balance.

We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.

Carers First Can Offer You

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package. 

Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

How to apply

To apply for our exciting opportunity and make a real difference to the lives of carers, please download our Candidate Pack and click on the ‘Apply Now’ button to begin your application.

Applications can only be assessed if they clearly state how you meet each of the requirements in the Personal Specification.

Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

Interview Process

Following shortlisting, successful candidates will be contacted directly and invited to interview - Date to be confirmed.

Carers First is an Equal Opportunities Employer   

Positive      Collaborative      Ambitious

Qualified Low Intensity Psychological Wellbeing Practitioner (PWP) – NHS Pathfinder Partnership

GMRC is a registered charity working with adult women who are victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs.

PLEASE NOTE

This role is restricted to female applicants only under the Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010)

We are seeking a qualified Psychological Wellbeing Practitioner (PWP) or Low Intensity Psychological Worker to support survivors of sexual trauma and their loved ones through evidence-based, low‑intensity psychological interventions.

You will work closely with a wide network of main contacts and partners, including PCFT GM Resilience Hub, TRC, Greater Manchester Rape Crisis, Manchester Action on Street Health (MASH), local authority partners, third‑sector organisations, multi‑disciplinary teams, service users and carers, and services across the adult mental health pathway.

The role operates across three sites within Greater Manchester, making the ability and willingness to travel between sites essential. You will work flexibly in partner organisation settings and in the community, collaborating with individuals, carers and multi‑agency providers to assess and identify social care needs that may present barriers to clients addressing their sexual trauma.

Key responsibilities

• Deliver evidence‑based, low‑intensity interventions for survivors of sexual harm and their loved ones
• Support clients through effective engagement, communication and practical coordination
• Work collaboratively with the Community Development team, counsellors and volunteers to ensure survivors can access appropriate and timely support
• Manage communication between clients, partners and services, contributing to joined‑up, trauma‑informed care
• Assist in supporting and working alongside volunteers where required

• Engage with women‑only services and partner organisations to ensure safe, inclusive and responsive support

About you

You will be a qualified and experienced practitioner with a background in mental health, trauma‑informed practice and engagement. Experience of working within women‑only services supporting those who have experienced sexual harm and their loved ones is highly valued, though we also welcome applicants with strong transferable skills.

If you’re passionate about supporting survivors, working collaboratively across complex systems, and making a meaningful difference to people’s recovery and wellbeing, we would love to hear from you.

Benefits

• Generous annual leave (30 days a year exc. BH pro rata for a part time post)
• Pension contributions
• Reasonable travel expenses
• Free on-site parking

#wellbeing #wellbeing practitioner #psychological wellbeing #psychological wellbeing practitioner #wellbeing #mental health #mental health practitioner #mental wellbeing

RISE is looking for an experienced feminist Housing Outreach and Sanctuary Scheme Caseworker (Maternity Cover) to work closely with our casework and housing team to work with domestic abuse survivors and their families with specific housing-related needs, providing support and guidance related to their housing needs and to their experiences of DVA.

About the role:
Together with your team you will build, maintain and create links with Brighton and Hove City Council Housing Teams, other housing specialists and local authorities, private landlords, supported housing providers and providers of security solutions to deliver survivor-focussed, trauma aware support to help survivors both access and maintain housing.

This is a fantastic opportunity to join a highly regarded women-led, women-centred and trauma informed charity with 30+-years track-record in violence against women and girls (VAWG) and LGBT+ Domestic Abuse.

The postholder will be confident with the use of Microsoft Office, able to remain professional when handling confidential material, be an excellent communicator and ideally, have experience of working in a busy office environment.

Key responsibilities:

• Hold a caseload of their own and co-work with a team working with domestic abuse survivors and their families with specific housing-related support needs, providing support and guidance related to their housing/homelessness needs and to their experiences of DVA.

• Build, maintain and create links with Brighton and Hove City Council Housing Teams, other housing specialists and local authorities, private landlords, supported housing providers and providers of security solutions to deliver survivor-focussed, trauma aware support to help survivors both access and maintain housing.

• She will implement and coordinate the Sanctuary Scheme within Brighton and Hove to provide security options to make their homes safe with an Outreach / Sanctuary case load.

We offer hybrid working with requirements to be onsite. We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution.

On appointment, you will be expected to complete a DBS disclosure and supply us with references.

This role is maternity cover, initially for 9 months, with possible extension.

This post is subject to a DBS check.

* This post is only open to female applicants as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

The successful candidate will join a highly regarded women-led, women-centred, and trauma-informed charity with almost 30-years track record in violence against women and girls (VAWG) and LGBT Domestic Abuse.

RISE is committed to ending racism and has signed up to the Ending Racism in VAWG commitments.

We are committed to actively holding anti-racist values and practices and nurturing the contributions from Black and minoritised women within the sector so that Black and minoritised leadership can grow.

RISE is a Disability Confident Employer.

Benefits that we can offer in return:

• 3% employer contribution pension.
• Generous holiday entitlement of 27 days’ annual leave rising to 29 after 5 years plus bank holidays.
• Employee-assistance programme.
• Focus on well-being and balancing flexible working alongside RISE’s priorities.
• Committed to training and learning opportunities for continuous development.
• Trauma focussed wellbeing support.
• Flexible working.

We really look forward to hearing from you.

We’re looking for passionate individuals with personal experience of homelessness, bad housing, which may include other related disadvantages such as substance misuse and mental ill-health; to come and join us and make a difference to the way we do things. If you believe that people should have a say in their own support and that they should be at the front of making meaningful change then this could be the traineeship for you.

About the role

The GROW trainee will be working with our specialist Drug and Alcohol Prevention and Recovery Service which supports people with current or previous substance misuse to maintain their home and live independently and with our Home at Last Team that supports people with current substance issues who are not in structured drug or alcohol treatment/have difficulties engaging with treatment, who are currently or at significant risk of rough sleeping to access temporary accommodation and resettle longer term.

This vacancy is an opportunity for you to gain experience working with a leading provider of homelessness and housing advice and support. You will be part of a thriving Hub of advice and support services in Sheffield, supporting vulnerable people. The traineeship is open to anyone who has previously experienced any form of substance misuse and can bring their insight of how substance misuse affects housing need.  The GROW trainee programme is an opportunity for us as an organisation to learn from your expertise. You will help us to develop our services in Sheffield and across Shelter at a national level, ensuring that they follow the principles of co-production and being trauma informed. You will use your experiences to bring knowledge and insight to influence this work.  You will also have the opportunity to be involved in other projects within the Hub.

You'll support local campaigns and strengthen connections between the lived experience involvement group and the Hub, making sure lived experiences are valued and included.

Role specifics

We are looking for people who are passionate about the opportunity to use their own life experiences to help make positive change for others.

You’ll also need a commitment to equality and a zero-tolerance approach to discrimination and exclusion.

Good communication skills and the ability to make people feel heard will also be essential.

Basic computer skills, e.g. word processing, the internet and email would be useful, but support can be provided.

Above all, we need people with a real desire to develop personally and learn new skills.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

Shelter Sheffield has been providing housing advice and support to the city’s residents for over 20 years, specialising in emergency homelessness work, intensive support to children and families, people experiencing domestic abuse, and people experiencing multiple disadvantage. We offer a range of help to people in the community – including high intensity support, legal representation, housing advice, practical DIY assistance, and employment, training, and welfare benefits advice.  This model, while focusing on housing and homelessness, ensures that we can help an individual or family to address a range of inter-connected issues that may be impacting on their ability to sustain accommodation and thrive within the community. These issues include physical and mental health conditions, drug and alcohol use, income and money management, and domestic abuse.

We deliver housing and homelessness awareness raising and targeted advice sessions in a range of community settings. We aim to build the understanding and capacity of communities to take action on housing issues for themselves. We work in partnership and collaboration with many organisations to address the broken housing system.

This role is ring-fenced for those with lived experience of multiple disadvantage.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Events Coordinator
Full-time 41 hours per week

On-site in Bloomsbury, London, with occasional work from home on Fridays

Permanent contract

£29,642 + paid overtime
Application deadline: 12pm (midday) on 15 May 2026

About the role

As an Events Coordinator at the British Museum, you will play a central role in delivering exceptional events within one of the world's most iconic cultural institutions. Working closely with the Events Manager and a wide network of colleagues, you'll plan and deliver a diverse programme of Museum-hosted and external events, from exhibition openings and private views to corporate and sponsor events. You'll take ownership of events from planning through to delivery, ensuring each one is expertly run, safely delivered, and reflective of the Museum's reputation for excellence.

This is a hands-on role that combines creativity, organisation and problem-solving in a live environment. You'll work closely with internal teams, contractors and clients, oversee logistics and budgets, manage on-site delivery, and act as a confident ambassador for the Museum and its values.

About you

You are an experienced and confident events professional who thrives in a busy, varied environment and enjoys seeing complex events come together successfully. Highly organised and detail-focused, you are comfortable juggling multiple projects, managing budgets and timelines, and adapting quickly when plans change.

You enjoy working with people and bring a calm, professional and diplomatic approach to stakeholder and client relationships. With strong communication skills and a proactive, flexible mindset, you take pride in delivering high-quality events, maintaining exceptional standards, and working collaboratively as part of a committed and supportive team.

Key areas of responsibility

• Plan, coordinate and deliver a wide range of Museum-hosted and external events from concept to completion, ensuring exceptional standards and visitor experiences
• Manage event logistics including scheduling, site visits, risk assessments, contractor coordination and on-site delivery, with a strong focus on health, safety and collection care
• Build and maintain positive relationships with internal stakeholders, corporate clients, sponsors and suppliers, acting as a knowledgeable and professional ambassador for the Museum
• Manage event budgets and financial processes, including purchase orders, invoicing, payments and commission collection, ensuring accuracy and compliance
• Brief, manage and direct staff, stewards and contractors during events, responding confidently to issues, last-minute changes and live operational challenges

Benefits

At the British Museum, we believe our people are at the heart of everything we do and have designed a benefits package that goes beyond the ordinary. Our full list of benefits can be found , but we've outlined some highlights below:

• Free exhibition entry for you and guests, exclusive private views, ICOM and reciprocal museum access.
• Paid overtime for events outside of working hours
• 25 days' annual leave plus bank holidays and 2.5 privilege days (and +5 days after 10 years).
• Discounts at onsite catering, Museum shops and local Bloomsbury partners.
• Social and wellbeing perks including Staff parties, social clubs, CSSC sports and leisure, and support from the Civil Service Retirement Fellowship.
• Peer support and allyship with five diversity networks for community.
• Learning and development through courses, mentoring and Athena as well as support for professional qualifications.
• Employee Assistance Programme available 24/7 for counselling, wellbeing support and more.
• Civil Service Pension Scheme with a secure, inflation-linked defined benefit.
• Interest-free loans including season ticket, rental deposit and bicycle loans.

Our Values

Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered:

• Care Deeply
• Embrace the Unknown
• Spark Curiosity
• Value Many Voices

These are a core part of how we recruit. Throughout the application, interview and selection process, we look for examples of how candidates demonstrate these behaviours in their own work and experiences. We encourage you to familiarise yourself with our values and reflect them in your application.

Additional details

The British Museum is undertaking its biggest since its founding nearly 300 years ago. This physical and intellectual transformation includes large scale building and gallery transformation, new ways of connecting with audiences and different ways of working. As we look towards this exciting future, we remain guided by the words of our founder Hans Sloane - who dreamed of a museum connecting all arts and sciences, which would be accessible to everyone, everywhere.</p

Starting salary of £ 27, 929 ( day time role) or £ 30, 227  ( waking night time role) with potential to rise incrementally to £ 31, 449 based on annual performance

Contract type: Full time, Permanent

Specific Hours: 40 hours per week shift work including weekends, bank holidays and occasional sleep-ins 

• Day Shifts: work between 8:00 am and 10:30 pm
• Waking Night Shifts: work between 10:00 pm and 8:00 am

Overtime / bank holidays paid time-and-a-half and 2 weekends off per month

Location: Ealing, W13 or Balham, SW12

Looking for fantastic career progression, excellent training and therapeutic support? Join our committed and professional team and make a difference to young people living in residential care, where no two days are the same!

About Us

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity caring  for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK.  We have a passionate commitment to our young people, placing them at the centre of everything we do.  We provide positive and life-changing support experiences for young people who are unable to sustain a placement in their parental or foster home. Our offering in underpinned by therapeutic expertise and young people in our care also benefit from extensive life-skills and participation opportunities as well and learning support regarding their education.

We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.  We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.

St Christopher’s Academy

At St Christopher’s, we offer more than a job in social care— we offer a real career pathway. You’ll have the chance to build your skills, grow your knowledge, and make a lasting difference to young people’s lives, as well as your own.

When you join us, you’ll receive a tailored development plan designed around your goals. Whether you want to move into a different service, progress into a leadership role, or just explore your current role further, we’ll support you every step of the way.  If you want to learn more about St Christopher’s Academy, please click here

Our development programme, St Christopher’s Academy, is built to help you reach your full potential — and the results speak for themselves:
84% of our Team Leaders, Deputies, and Managers are promoted internally.

About the Role

As a Support Worker in a  Children’s Home, you will provide direct support and care for our young people, who have complex emotional and mental health difficulties (such as trauma and loss),and can struggle to regulate their emotions. Working within a therapeutic framework, you will develop a direct programme of work aimed at developing authentic relationships with our children and young people (aged between 12 and17 years old), you will also have responsibility for making sure our those in our care are safe, providing support, liaison with other external professionals and completion of support documents to record information.

If applying for the Waking Night role, you will have the additional support of an on-call manager should there be any emergencies. Further to this, you will be involved in monthly team meetings and receive monthly one-to-one supervision with your manager.

Applicants should have

• Minimum of 1 year of experience working and supporting Young People in residential, semi-independent, Fostering settings or Youth work centres, caring for Children and Young People with emotional behavioural difficulties, neurodivergent or SEND, etc.
• Willingness to achieve the Level 3 Diploma in Residential Childcare within 2 years as per Children’s Homes Regulations 2015 (England)
• Genuine commitment to working with and supporting children and Young People to achieve their full potential; with the ability to build and promote trusted relationships while maintaining professional boundaries.
• An understanding of the issues facing children and Young People and a basic understanding of safeguarding Regulations and Procedures.
• The ability to cope effectively with challenging behaviour.
• Good communication and team working skills.
• Flexibility to work shifts, including weekends and bank holidays, and if applicable, sleep-in’s.
• Commitment to undertake any mandatory training (outside of working hours) and continuous learning to ensure a high level of service.
• Creativity, enthusiasm and energy to inspire and encourage young people to achieve their goals.

What you should expect from us

• Competitive salary with potential to rise based on performance.
• 4 weeks full induction and training program (paid).
• Fantastic opportunities to develop your career within our range of services, Tailored career development plan through our “St Christopher’s Academy”.
• Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Contributory pension scheme, enhanced maternity and company sick scheme.
• UK Life Assurance (Death in service) to the value of 3 times your annual salary.
• BUPA employee assistance programme, offering counselling, financial advice and legal support.
• Cycle to work scheme.
• Bluelight card; discount shopping scheme at hundreds of retailers across the UK both in store and online.
• Discretionary funded training programs for you to explore and attain new and relevant skills.
• Employee awards based on performance and length of service.

Recruitment Process

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements. 

Your application form must include a supporting statement addressing the criteria stated in the Person Specification. 

Please note that application forms with no supporting statement will be automaticaly rejected.

CVs will not be accepted.

Application Process:

1. Application: Complete our online application form and include a supporting statement addressing the criteria stated in the Person Specification. 
2. Online Situational Test: After submitting your application, you will be asked to complete an online situational test. The results of this test will help inform the shortlisting process. 
3. Interview: Shortlisted candidates attend a face-to-face interview at our Putney office.
4. Second Stage: Successful candidates will visit the home they applied to.

We advise to apply as soon as possible as applications will be reviewed on a rolling basis.

Please note:

• This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
• It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
• All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.

Vision: Home-Start Southwark and Lewisham believes every parent should have the support they need to give their children the best possible start in life.

Main purpose of the job: Providing targeted, specialised support to parents with at least one child under 5, but with a whole family approach. The post carries a high level of responsibility in ensuring that a quality service is offered to families through a team of trained volunteers.

Our ambition is to continue to develop outstanding services that meet the needs of our community; if you want to be part of our future, we would love to meet you to discuss this further.