Caseworker jobs in Westminster, greater london
About us
Refugee and Migrant Justice (RMJ) is one of the UK’s largest charities providing immigration and asylum advice, dedicated to supporting refugees, asylum seekers, and vulnerable migrants to access justice and rebuild their lives.
As an IAA Level 3 accredited organisation, we represent clients at every stage of the immigration and asylum process, including appeals up to the Upper Tribunal of the Immigration and Asylum Chamber. Our work also extends beyond legal advice: we support individuals facing destitution to access housing, financial assistance, and other essential services to which they are entitled.
At RMJ, we are not only committed to delivering high-quality legal support—we are also working to change the system. Our team actively campaigns for a fairer and more humane immigration system. This means our caseworkers have opportunities to contribute to strategic litigation, policy engagement, and wider advocacy work that drives meaningful change.
We are proud to have recently been recognised as a Great Place to Work, reflecting our commitment to building a positive, inclusive, and supportive workplace where our staff can thrive while making a real difference.
We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the impact of UK immigration policy and/or of rough sleeping. This includes individuals with direct experience or experience gained through supporting family members with the challenges posed by immigration and asylum practices- those who have been or could have been clients of RMJ.
We guarantee an interview to refugees, stateless people and others with lived experience of forced migration, as long as they meet at least 50% of the essential criteria.
Role Overview:
This is a new and pivotal role at RMJ, created to build our individual giving programme from the ground up. You’ll take a small but committed base of supporter donors and grow it into a thriving, sustainable income stream. If you enjoy working in a small, collaborative team within a fast-moving organisation that’s ready to scale its impact, this role offers the chance to shape something truly meaningful.
As our Individual Giving Fundraiser, you will lead on digital and direct marketing appeals, engagement campaigns, and supporter journeys that inspire people to take action - whether that’s making a gift, leaving a legacy, taking on a fundraising challenge, or becoming a long-term advocate for our work.
We’re looking for someone with at least three years’ fundraising experience within a campaigning organisation, charity, membership body, or political party. You’ll bring the creativity and drive needed to start a programme almost from scratch, alongside practical experience delivering fundraising across both digital and print channels. You’ll know how to engage different audiences, motivate them to give, and build strong relationships over time.
You’ll also be someone who loves working with data - using it to understand donor behaviour, analyse performance, spot trends, and make smart, evidence-based decisions. By combining data, strong storytelling, and supporter insight, you’ll help us deepen donor engagement and increase income to fuel RMJ’s mission.
For further information and application process, please refer to the job description.
We will only be shortlisting candidates who have submitted a CV and a cover letter explaining their reasons for applying and how they meet the person specification.
Refugee and Migrant Justice works to; support people in crisis, improve access to justice and dismantle barriers that stand in peoples' way.



The client requests no contact from agencies or media sales.
Why This Role Matters
Every day, people in our borough face the reality of homelessness. Every person facing homelessness needs practical support, stability and someone who believes their situation can change.This role is central to making that change happen.
As Operations Manager, you will help ensure that our services run effectively and compassionately, enabling people experiencing homelessness to access the support they need to rebuild their lives. You will manage a small, committed team, strengthen how our services operate, and help shape the way we respond to homelessness locally.
About Us
FCENS is a small and ambitious charity working alongside local partners, volunteers and people with lived experience of homelessness to deliver meaningful change in the community in Waltham Forest.
Our Vision is that no-one needs to be homeless in Waltham Forest and everyone has a place to go. Our Mission is to support single homeless adults in Waltham Forest towards transforming their lives.
The Role
We are seeking an experienced and motivated Operations Manager to oversee the effective day-to-day running of the charity’s services and internal operations.
Reporting to the Director, you will ensure that services are delivered safely, efficiently and to a high standard. You will also play an important role in strengthening operational systems and processes, helping the charity improve and grow its impact.
You will manage a small operational team including caseworkers, lived experience coaches, an administrator and an evening worker, supporting them to deliver high-quality, trauma-informed and person-centred support to people experiencing homelessness. You’ll also use your strategic thinking skills to help improve service provision.
Key Responsibilities
Operational Management
- Oversee the day-to-day delivery of the charity’s services.
- Plan and manage the annual night shelter season and the year-round drop-in centre.
- Maintain oversight of case management, outreach activity and data systems.
- Ensure compliance with safeguarding, health and safety, and organisational policies.
- Oversee administrative and IT systems, including effective use of the case management system.
Service Development
- Review operational systems and processes to identify opportunities for improvement.
- Implement changes that improve efficiency, quality and impact.
- Use data, feedback and lived experience insight to inform service development.
Leadership and Team Management
- Line manage operational staff, providing supervision, guidance and performance management.
- Foster a supportive, inclusive and accountable team culture.
- Support staff wellbeing, training and reflective practice.
- Oversee the recruitment, induction and support of volunteers.
Strategic Contribution
- Work closely with the Charity Director to translate strategic aims into operational plans.
- Contribute to organisational planning, policy development and reporting.
- Provide operational insight and updates to the Charity Director and Trustees.
Partnership Working
- Work collaboratively with other homelessness organisations and local partners.
- Support the development of positive relationships with local authorities, funders and stakeholders.
- Represent the charity in meetings and forums where appropriate.
About You
We are looking for someone with both strong operational experience in the homelessness sector and a commitment to supporting people experiencing homelessness. You will identify with FCENS values, with a strong focus on trauma-informed care and lived experience.
You will bring:
- Significant experience in the homelessness sector or a related field such as housing, rough sleeping, outreach or multiple disadvantage.
- Experience managing services or operations within a small team or organisation.
- Experience line managing staff and supporting frontline practitioners.
- A strong understanding of safeguarding, risk management and good practice in frontline support services.
- Excellent organisational, communication and problem-solving skills.
You will also be:
- Positive, resilient and solutions-focused.
- Calm under pressure and confident making decisions.
- Values-driven and committed to improving outcomes for people experiencing homelessness.
- Comfortable working within the charity’s Christian ethos.
Flexible Working
We support flexible hours where operationally viable. Requests for flexible working arrangements and compressed hours will be considered.
Equality, Diversity and Safer Recruitment. We are committed to creating an inclusive environment and welcome applications from people of all backgrounds.
As part of our commitment to safeguarding the people we support, this role will be subject to safer recruitment procedures, including reference checks and an enhanced DBS check.
Closing date for applications:5pm Monday 13th April 2026.Interviews expected week commencing April 27th 2026.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to lead CPAG’s strategic legal work at an important time in the organisation’s fight to end child poverty. As Head of Strategic Litigation, you will oversee and carry out CPAG’s work using legal cases for positive impact, to benefit families and children in poverty. You will be responsible for setting the strategic direction of CPAG’s legal work, in addition to managing CPAG’s legal practice and playing an active role in conducting high-profile litigation on a day-to-day basis.
We are looking for someone who is strategically minded and passionate about using the law to advocate for the rights of, and directly improve the lives of, families in poverty. The ideal candidate will be a solicitor (E&W qualified) with substantial post-qualification experience. You will have experience of conducting public law litigation and legal aid (publicly funded) work. You will be able to supervise the casework of colleagues, such as CPAG’s junior or trainee solicitor(s) and welfare benefit advisers, and support the professional development and wellbeing of your team. You may have experience of working with clients in vulnerable situations or with additional needs, for example, survivors of domestic abuse, refugees, disabled people or children and young people.
We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.
For more information about this post and to apply download the Head of Strategic Litigation job pack and application form.
If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us.
To apply, please return to us the application form, taking particular care to provide full details of how you meet the person specification.
Closing date for applications: 11.59pm, Wednesday, 15 April 2026
Interviews will be held at our London office: w/c 27 April 2026
Child Poverty Action Group works to prevent and end child poverty – for good.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.
Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.
You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.
By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.
Take a look at our comprehensive job description for more details.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
- Birthday day off (taken any time)
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- Flexible working
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field
Specifically seeking candidates with:
- Experience with people affected by trauma, sudden bereavement, or serious injury
- Understanding of trauma-informed practice and ability to provide support sensitively
- Experience identifying and responding to safeguarding and vulnerability concerns
- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.
About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.
We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it
If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
An enhanced DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
If writing a cover letter isn't your thing, why not send us a short video telling us all about why you think you'd be a great fit for our charity
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Newham University Hospital Emergency Department and the wider community
Ref code: NED-261
Are you a proactive, compassionate and engaging individual with a proven record of working successfully with ‘high risk’ vulnerable young people? Then join St Giles as a Senior Specialist Caseworker, and you will be embarking on a highly rewarding and career-enhancing position.
About St Giles
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
St Giles is expanding its delivery of hospital-based projects; this service is aimed at vulnerable 10 to 25-year-olds who attend the adult or paediatric emergency department or Urgent Care Centre Whittington Hospital ED. We will work alongside hospital staff to proactively identify vulnerable young people and help them to access and engage the support they need to prevent any potential escalation of violence and reduce the risk of repeat victimisation or exploitation.
About this key role
You will be part of the Newham University Hospital Emergency Department Team meeting CYP (Children and Young People) at the point of presentation to the ED to offer support, with the aim to safeguard and reduce risk around the CYP. This support extends post-discharge from the ED or Hospital with our Caseworkers working with the CYP and the professional networks to ensure the CYP voice is front and centre, this is to support the betterment of the CYP and their future, as well as reducing risks. This is done through providing 121 support in formulating the support plan with the CYP. This can also include supporting the family and advocating for them and CYP within the wider professional network.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
What we are looking for:
- Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children, young people and/or families
- Experience of assessing risk and implementing safety procedures when thinking about children and young people involved in or at risk of violence or exploitation
- Proven experience of working in a high-intensity environment, with an ability to effectively manage your own wellbeing
- Experience of engaging successfully with ‘challenging’ young people, for example, people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused
In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.
Closing date: 9 am on 23rd March 2026. Interviews: 1st April 2026 at Camberwell.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be Enhanced Adult and Children with the Child Barred DBS Checked.
This role will require the post holder to obtain an honorary contract with the NHS. An honorary contract enables St Giles Trust staff to work in the hospital and access hospital IT systems.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Job Title - Homelessness and Housing Law Advisor or Solicitor
Contract - Fixed Term – 3 years
Hours - 21 hours per week
Salary Range - £36,000 - £39,000 FTE (£21,600 - £23,400 pro rata)
Location - Coram Campus, 41 Brunswick Square, London WC1N 1AZ
About Coram
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
One of the twelve members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy.
About the role
This is an exciting opportunity to be part of a multidisciplinary team working to tackle youth homelessness.
This role is funded by the Oak Foundation and forms part of Coram’s Voices in Action programme which combines CCLC’s legal work, Coram Voice’s advocacy support and Coram’s policy and participation work to champion young people’s rights and create change. It centres and amplifies the voices of young people through our young ambassadors with personal experience of homelessness or school exclusion. The young ambassadors campaign locally and nationally to change policy and practice and empower their peers with knowledge of their rights through workshop delivery and content creation.
Working with others across the group, the purpose of this specific role is to provide specialist housing law advice, preliminary casework and onward referrals to young people under the age of 25 experiencing housing related issues. This will include delivering regular outreach advice sessions in partnership with community organisations. The post holder will work with the Head of Community Care Law on project design, co-ordination, delivery and reporting. Supported by the Head of Community Care Law, they will be proactive in developing community partnerships and managing relationships with partner organisations.
The role will be integrated within the wider community care and public law team and will be supported by the Head of Community Care Law. Building on the existing expertise and practice within the team, there will be a particular focus on advising and supporting young people who are care experienced, should have benefited from care or are young migrants. The aim is to diagnose complex legal issues relating to housing and homelessness, to ensure young people understand their position and legal rights and are either supported to take steps to realise those rights, provided with preliminary casework to resolve issue at early stage, or where needed, referred on for complex casework and litigation either internally or externally.
The role would suit an experienced housing law advisor or caseworker. We welcome applications from solicitors and non-solicitors. The priority is experience delivering high quality housing law advice and casework sensitively to vulnerable clients with a track record of delivering against project targets and meticulous case management skills. We are looking for a committed, resourceful and determined housing law advisor with a positive and solutions focussed attitude who is able to work both independently and collaboratively as part of a team. They will be well supported with access to training, supportive line management and will benefit from being part of a wider collaborative legal practice team. They will work closely with a paralegal and be responsible for helping to develop the paralegal’s knowledge and understanding of housing related law.
The role will be based in our offices and with regular advice delivery in outreach locations. However, some remote/ hybrid working may be possible depending on the experience of the candidate after the initial settling in period. There may be flexibility over how the three days will be spread across the week (within working hours) and in accordance with the needs of the project.
To apply for this role, please click on the 'apply now' button below to complete the application, please note we do not accept cv’s.
Closing date: Sunday 12th April 2026
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 281222.
Coram changes lives, laws and systems to create better chances for children, now and forever.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Age UK Kensington & Chelsea, we believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.
We’re a vibrant, values-led local charity and proud partner of the Age UK network. Every day, we work alongside older people to design and deliver services that promote wellbeing, independence and dignity. From supporting people to manage their health, to tackling loneliness and influencing local policy, we put people and communities at the heart of everything we do.
Our Information and Advice service provides rights-based information, advice and advocacy on Welfare Benefits, Social Care and Housing options; practical assistance with individual grant applications, accessing social tariffs, blue/purple badge and taxi card applications. The service is delivered through a range of channels, including face to face, telephone, email and digital, across Kensington and Chelsea borough.
This is an exciting new role for us - to help shape our Information and Advice service, a service we're proud to dleiver within the community. If you're passionate about helping people, have experience of successfuly managing a team and are seeking a new challenge then get in touch!
The role is 21 hours per week.
Due to the number of applications we may not be able to respond to all unsuccessful applicants.
We believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.


The client requests no contact from agencies or media sales.
Community Employment Consultant
We are seeking a Community Employment Consultant to support people with convictions into employment by working with prisons, employers and community partners.
Position: Community Employment Consultant
Location: London, Hybrid
Salary: £30 - £35k per annum
Contract: Permanent, full time 37.5 hours per week
Closing Date: Thursday 2nd April
About the organisation:
This is an Employment Consultancy role with a difference; you will be working for a unique, award-winning organisation that helps people that have served a prison sentence to re-enter the workplace by:
- Training serving prisoners as Peer Recruiters, who then provide a Candidate pipeline and work closely alongside the Community Team.
- Take employers into prison to interview Candidates. Some job offers are made there and then.
- Provide caseworker support to Candidates in the community with the primary aim of removing their barriers to work and supporting them into meaningful, sustainable employment.
About the role:
As a Community Employment Consultant, you will support the senior team and work alongside the prison peer-led team, helping Peer Recruiters in custody to identify and support Candidates.
Key responsibilities include:
- Build strong relationships with the relevant prison staff.
- Support the Head of the Inside Job programme to engage employers and plan monthly interview days.
- Develop relationships with local and national employers and to promote the service and create employment opportunities for participants.
- Work with the team to develop and implement a strategy to identify and target local and national employers.
- Build relationships with local Probation offices and staff, DWP and Local Authority initiatives and Police & Crime Commissioner/Violence Reduction Unit and other relevant statutory and voluntary sector organisations.
- Maintain accurate and up to date records to monitor the effectiveness of the programme using our in-house portal (CRM system). Provide effective case management for participants, ensuring tailored and consistent support.
About you:
To be successful in the role of, you will need the following skills and experience:
- Be able and willing to work in Prisons and Youth Offender Institutions, this includes a vetting process which you will need to pass in order to be successful in the role.
- An empathetic and understanding approach when working with Candidates.
- A good understanding of the barriers faced by people with convictions in accessing employment.
- An interest in employment, The Local Labour Market and Industry trends.
- Ability to communicate effectively with people at all levels, including the ability to motivate and inspire others.
- Strong administration skills with IT (MS Office) and well organised.
- You will have strong writing skills and will be able to write good CV’s and Disclosure Letters.
Although not essential, experience of Recruitment or Case Management would be desirable.
In return:
As well as a great job with competitive pay and benefits, you will have the opportunity to be part of something that has potential to become ground-breaking.
The team comes from a diverse range of experiences and backgrounds. As well as employing serving prisoners within the team as Peer Recruiters, we also work with Community Consultants who have served a sentence. Where possible, the charity are keen to prioritise those with lived experience of the criminal justice system.
Recruitment Process:
Step one: If you are interested in the role, please send over a basic CV & one page cover letter. In the letter, please include details of why you think you are a fit for the role. You should also include details of why you are interested in working with the prison population.
Step two: An informal Q&A before putting more time into applying for the role. This will be an online, 15 minute meeting with one of the team.
Step Three: Formal interview. This is possible online or in person. You will be set a short task prior to the interview.
Step Four: As a final part of the process, you’ll be invited into the office for coffee with the team in London.
Other roles you may have experience of could include: Employment Advisor, Employment Consultant, Employability Advisor, Resettlement Worker, Case Worker, Job Coach, Recruitment Consultant, Prison Resettlement Advisor, Community Support Worker, Work and Skills Advisor.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People. #INDNFP
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
This is a senior leadership role and a key early appointment within EQUISS.
As Head of Advocacy and Safeguarding, you will lead the development of our advocacy and safeguarding work, shaping how EQUISS supports individuals navigating abuse, misconduct and safeguarding concerns across the equestrian sector.
You will establish and oversee the organisation’s advocacy service and support line, including recruiting and managing advocacy caseworkers, and ensuring individuals receive safe, informed and survivor-centred guidance. You will also lead the development of safeguarding frameworks, case management systems and organisational safeguarding practice.
As a founding leadership role, you will help shape the safeguarding framework of a new independent organisation, providing strategic oversight of the EQUISS safeguarding training programme and contributing safeguarding expertise to the development of our standards and accreditation frameworks, ensuring learning from advocacy informs sector practice.
Working closely with the leadership team, you will help establish EQUISS as a trusted organisation driving stronger safeguarding, clearer reporting pathways and greater accountability across the equestrian sector.
As a developing organisation operating with a small and collaborative team, this role requires someone who is comfortable balancing strategic leadership with practical delivery. We are looking for a compassionate and inclusive leader who can support and develop others, foster a culture of trust and reflective practice, and contribute positively to building the organisation as it grows.
Key responsibilities
Strategic leadership and safeguarding oversight
- Provide strategic leadership for EQUISS’ advocacy and safeguarding work
- Establish safeguarding frameworks, case management processes and risk management structures across the organisation
- Act as Designated Safeguarding Lead, providing oversight of complex safeguarding cases and ensuring appropriate referrals and partnership working
- Ensure EQUISS maintains robust safeguarding governance, confidentiality and data protection standards
Advocacy and support services
- Lead the development and delivery of EQUISS’s advocacy service and support line.
- Recruit, manage and support advocacy caseworkers, ensuring high-quality, survivor-centred support and safe case management practice
- Shape how EQUISS supports individuals navigating reporting processes, organisational complaints and statutory systems
- Oversee case management systems and triage processes to ensure safe, consistent and effective responses to safeguarding concerns
Safeguarding training and sector learning
- Provide strategic oversight of the EQUISS safeguarding training programme, ensuring training reflects the realities of safeguarding within equestrian environments and aligns with best practice across sport and safeguarding sectors
- Lead the recruitment, management and quality assurance of safeguarding trainers, including freelance trainers, consultants and subject-matter experts delivering EQUISS training programmes
- Work with trainers and external partners to develop and refine training content, ensuring consistency, accuracy and high standards of delivery
- Establish processes for trainer induction, guidance and quality assurance to ensure training is delivered in line with EQUISS safeguarding principles and standards
- Ensure learning from advocacy work informs training content, sector guidance and safeguarding practice
Contribution to standards and sector improvement
- Contribute safeguarding expertise to the development of EQUISS standards and accreditation frameworks, ensuring safeguarding expectations reflect best practice
- Use insight from advocacy and safeguarding work to inform sector learning, standards development and organisational guidance
- Support the development of sector resources that help organisations strengthen safeguarding practice
Sector engagement and partnerships
- Build relationships with safeguarding professionals, statutory agencies and specialist support organisations
- Represent EQUISS in sector conversations relating to safeguarding, welfare and organisational accountability
- Contribute to knowledge-sharing, policy discussions and initiatives aimed at improving safeguarding standards across the equestrian sector
Culture, learning and survivor-centred practice
- Ensure EQUISS’s work remains grounded in survivor-centred principles, independence and transparency
- Embed learning from lived experience into service design, safeguarding practice and training development
- Foster a culture of reflective practice, safeguarding vigilance and professional integrity within the organisation
Person specification
Qualifications
- A relevant professional qualification or degree in safeguarding, social work, psychology, law, education, criminology or a related field, or equivalent professional experience
- ISVA, IDVA or CHISVA qualification, or willingness to work towards one
- Advanced safeguarding training, including Designated Safeguarding Lead (DSL) training and Safeguarding Level 4 or Level 5 training, or equivalent senior safeguarding training
- Evidence of continued professional development in safeguarding practice
Essential experience and knowledge
- Significant professional experience in safeguarding, advocacy or victim-survivor support, ideally within violence against women and girls (VAWG), sport, welfare or related sectors
- Strong understanding of independent advocacy models, including ISVA and CHISVA frameworks, and how these operate alongside statutory services
- Experience overseeing complex safeguarding cases, including risk assessment, referrals and partnership working within multi-agency safeguarding environments such as police, social care and safeguarding hubs
- Experience leading and managing teams, including providing supervision or reflective practice support to staff working with complex safeguarding or advocacy cases
- Experience recruiting, supporting or overseeing trainers, facilitators or external practitioners, ensuring quality and consistency of delivery
- Experience supporting or working with individuals affected by sexual exploitation, sex trafficking, modern slavery or related forms of abuse
- Demonstrable understanding of trauma-informed and survivor-centred practice
- Strong knowledge of UK safeguarding legislation and guidance, including responsibilities relating to children and adults at risk, and experience contributing to organisational safeguarding policies, procedures or governance frameworks
- Ability to exercise sound professional judgement in complex safeguarding situations, maintaining confidentiality and appropriate professional boundaries
Leadership and personal qualities
- A compassionate and inclusive leadership style, with the ability to support staff working with complex and sensitive safeguarding issues.
- Ability to work effectively in a small and collaborative team, contributing to the development of systems, processes and culture as the organisation grows.
- Strong interpersonal skills and emotional intelligence, with the ability to build trust with colleagues, partners and those seeking support.
- A collaborative mindset and willingness to work flexibly in a developing organisation, balancing strategic leadership with hands-on delivery where required.
Desirable
- Experience working within sport, equestrian environments or athlete welfare contexts.
- Experience contributing to sector standards, accreditation frameworks or safeguarding policy development.
- Membership of, or engagement with, a relevant professional safeguarding body or network.
About EQUISS
EQUISS is an independent organisation working across the equestrian sector to improve safeguarding, welfare and accountability. We support individuals affected by abuse and misconduct, work with organisations to strengthen safeguarding practice, and drive systemic change through training, standards and advocacy.
Our work brings together three key areas: supporting individuals navigating concerns, strengthening safeguarding practice across the sector, and campaigning for meaningful reform where systems are failing.
As a developing organisation, EQUISS is building the structures, services and standards needed to ensure safeguarding and welfare are prioritised across the equestrian world.
Please note: There will be a requirement to travel for this role.
Employment package:
- 25 days annual leave plus bank holidays
- A personal pension plan provided through NEST after 3 months
- Private Healthcare insurance after successful completion of probationary period
- Reporting to CEO
Location: Tower Hamlets
Hours: 35 hours per week
Starting Salary: £33,500 (Top Salary Band for this role: £35,000)
Job title: Young Person Intervention Coach: Targeted Intervention Casework and Street Work.
Contract: Permanent, subject to funding
Do you have the values, personal qualities, and experience to support high risk young people who are hard to engage and those involved in harm and affected by exploitation and violence?
Do you have the tenacity, resilience, determination and consistency to identify, disrupt, challenge, and support young people to move out of harm and prevent further involvement in harmful activities. Are you committed to social justice, equity and inclusion?
Do you want to be part of a growing and developing Charity that is ambitious for the young communities that we serve? If yes, then you could be joining our innovative, specialist Intervention Team
Benefits Summary:
- Working in a values-led, award-winning charity with local, national, and international connections.
- 25 annual leave days plus bank holidays per year
- A fair and benchmarked salary with consistent salary reviews and structured career progression pathway with opportunities for senior roles.
- A generous Pension Scheme
- A supportive working culture with Employee Assistance Scheme available 24/7.
- Comprehensive, ongoing training and professional development across fields of targeted intervention, harm reduction, youth development.
- A Referral Bonus Scheme of up to £150
- An Individual training budget (up to £200 pa) for external professional development training once completed first 12 months of employment
- Excellent professional supervision with monthly and quarterly reflective practice sessions.
- Great location near tubes, Spitalfields, Brick Lane, and direct access to Central London.
DBS Requirement: Enhanced DBS
Who we are: Streets of Growth is an award-winning, value-led, outcome-driven charity, working to reduce harm and positively transform the lives of the most vulnerable and at-risk young people in Tower Hamlets East London. We do not wait for young people to walk through our doors, instead we are relentless in reaching out to at risk hard to reach young people across the streets and neighbourhoods. Working to build a relationship of trust, truth, and transformation with each young person, coaching and enabling them to support themselves to change negative lifestyles, move away from violence and harm, stay out of prison, get good jobs, and create a better future for themselves.
The role: As a Young Person Intervention Coach (YIC), you will be responsible for the assessment and implementation of tailored intervention coaching plans for each young person on your caseload. You will work to achieve progression outcomes for each young person that includes reducing mental, physical, and emotional harm and supporting each young person transition to positive, thriving lifestyle both on a one-to-one basis, and in partnership with other individuals and agencies involved in the lives of each young person.
Your purpose is to identify, disrupt, challenge, and support young people to move out of harm and prevent further involvement in harmful activities. This will involve targeted street work, specialised one to one harm reduction and life skills coaching. You will receive specialist training in Streets of Growth emotional regulation skills programming which will underpin your Life-Skills Coaching with each young person.
Who we are looking for: You will have robust frontline experience of working with young people, including experience in engaging, assessing, and delivering interventions designed to support young people to build personal resilience and move away from harm and violence. You will also possess sound risk assessment skills and safeguarding knowledge. A key component of the job role is case management and knowledge of good practice models in harm reduction which underpin Streets of Growth practice, is essential.
To apply: Please submit an up-to-date CV and covering letter of no more than 2 A4 sides which explains how you meet the criteria set out in the person specification.
Closing date for applications: 11:59pm on Sunday 29th March 2026.
Interviews: We will be reviewing applications and conducting interviews on a rolling basis. If shortlisted, there will be a first stage 30-minute informal interview (online) and if selected an in-person formal interview (approx. 50 minutes) at our offices in Aldgate, London E1.
Streets of Growth is committed to diversity in all that it does and strongly encourages applications from every part of the communities we serve. All appointments are made on merit. At Streets of Growth, we would like to encourage applications from people both with and without criminal convictions, however the job offer has to be subject to vetting. The successful candidate will be required to apply for an enhanced criminal record check through the Disclosure and Barring Service (DBS). Due to the nature of the work, you are applying for you are required to disclose any criminal convictions that you have.
No agencies please.
You may also have experience in the following: Youth Intervention Worker, Youth Worker, Young People’s Support Worker, Targeted Youth Worker, Outreach Youth Worker, Street Outreach Worker, Youth Engagement Worker, Youth Violence Intervention Worker, Exploitation Intervention Worker, Harm Reduction Worker, Caseworker (Young People), Youth Case Manager, Youth Mentor, Youth Support Practitioner.
REF-226 981
We are seeking a forward‑thinking leader with a track record in changing organisations that have a good and loyal team in place with a commitment to our mission and values, and the imagination to explore new ways of meeting local needs. A track record of fundraising in the charity sector is needed. Whether you come with a background from the advice sector, the wider charity world, or another relevant field, if you have the vision and drive to steer CAEW into the future, we would love to hear from you.
The client requests no contact from agencies or media sales.