Communication manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Job title: Registered Manager (Internal job title: Operations Manager)
- Location: Argyll and Bute, West of Scotland
- Contract: Permanent
- Salary: £49,142.17
- Hours: Full-time (37.5 hours per week)
- Transport requirements: Full UK driving licence and access to a car/vehicle.
- Qualifications: At least SCQF Level 9 health and social care and Level 10 leadership and management, or a Registered Managers Award - or working towards
Be the Inspiration Behind Great Teams
Lead. Influence. Transform.
At Affinity Trust, we support people with learning disabilities, autism, mental health, physical disabilities, and other complex needs to live their lives as independently as possible.
This is an exciting leadership opportunity to lead and develop a team of managers across a variety of locations. You will oversee supported living, and outreach locations, helping to ensure people receive high-quality, person-centred support that reflects their individual goals, strengths, and aspirations.
The people we support are at the heart of everything we do, and this role offers a real opportunity to make a positive difference in their lives and communities.
As the Registered Manager, you will be working closely with the Divisional Director, support teams, and local authorities, to shape and grow our locations across the west of Scotland. Join us and play a key role in supporting people to live their lives their way.
What You'll Bring
To succeed in this role, you'll be a passionate and values-driven leader who can:
- Deliver safe, high-quality, person-centred support across multiple services
- Lead with compassion and integrity, creating a culture where people feel valued, respected, and empowered
- Inspire and develop strong leadership teams, keeping the people we support at the centre of every decision
- Champion choice, independence, and positive outcomes
- Drive service quality, performance, and continuous improvement
- Manage budgets effectively and ensure financial sustainability
- Ensure compliance with all regulatory and quality standards
- Participate in the on-call rota as the Registered Manager across your services
- Build and maintain strong relationships with people we support, families, colleagues, commissioners, and professional partners
Our Values
We work together | We have courage | We give our best | People are at the heart of everything we do
We're Looking for Someone Who Is:
- An inspiring leader who brings out the best in others
- Skilled at managing operations while staying true to their values
- Passionate about coaching, developing, and empowering teams
- A confident change leader who embraces opportunities to improve and innovate
- Calm, resilient, and solutions-focused when faced with challenges
- Hands-on, approachable, and visible in their leadership style
- Committed to delivering outstanding support and achieving positive outcomes
We’re waiting to hear from you
Ready to Make a Difference?
This is more than a management role. It's an opportunity to shape services, develop future leaders, and make a genuine impact on the lives of the people we support every day.
If you're ready to lead with purpose, inspire others, and help build great services, we'd love to hear from you.
Apply today and be part of something meaningful.
Benefits That Work for You
Choose from a range of benefits designed to support your wellbeing, finances, and lifestyle:
- Wagestream: Access your pay as you earn it, plus coaching, vouchers, discounts, and cashback
- Blue Light Card: We’ll cover your membership for discounts at shops and restaurants
- Simplyhealth: Fully funded health plans with 24/7 GP access and cash back on prescriptions, dental, opticians, and more
- Buy & Sell Annual Leave: Flexible leave options twice a year.
- Pension & Life Assurance: Automatic enrolment in our Scottish Widows pension and Life Assurance schemes.
We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.
Please note that we are actively shortlisting candidates throughout the duration of the advert, interviews will be held as soon as possible and we will make an offer immediately if we find the right candidate. Apply without delay!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced and enthusiastic Management Accountant to join our Finance team at Enable!
About Us
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits
- 30 days of annual leave (plus 8 bank holidays)
- Life Insurance
- Reward Schemes (RewardHub Membership, Cycle to Work and Eye Care Vouchers etc)
- A variety of social and wellbeing activities and events each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Free Gym Membership
Reports to: Head of Finance
Based: Battersea Park
Salary: £40,000 to £43,000 per annum
Contract: Permanent, Full Time
Work Arrangement: 40 hours per week
Role Overview:
The role will be carried out in the finance department, which is situated within Battersea Park. The role will be reporting to the Head of Finance. Regular duties would initially consist of, but not be limited to, the below. They will be reviewed on a regular basis to ensure they are in line with development needs.
Central Services ensuresthe company operates smoothly and assists in working towards Enables strategic direction. Supporting the various services that make up Enable, Central Services consists of small and high output teams including Human Resources, Marcomms, Operations and Finance. Together, these teams make up the foundation of our business, driving our mission and fostering growth and development.
Main Duties/Responsibilities:
- Lead the monthly, quarterly and annual reporting processes, delivering to the agreed timetable.
- Line manage the Finance Officer, providing guidance, objective setting, appraisal and performance management.
- Prepare and post all month-end journals, including accruals, prepayments and payroll journals.
- Post deferred and accrued income entries in Sage Intacct in line with the organisation’s revenue recognition policy.
- Run monthly depreciation, post fixed asset journals and maintain the fixed asset register.
- Process internal and external recharges.
- Review the bank and credit card reconciliations prepared by the Finance Officer and the debtors control account reconciliation prepared by the Credit Controller.
- Check the trial balance against the management accounts and prepare management accounts narratives and variance commentary for review by the Head of Finance.
- Compile and analyse financial data to create accurate and timely reports for management review.
- Take responsibility for all balance sheet reconciliations other than the debtors control account (prepared by the Credit Controller) and the bank and credit card accounts (prepared by the Finance Officer), ensuring reconciling items are investigated and cleared promptly.
- Review payment runs prepared by the Finance Officer ahead of approval by the Head of Finance, deputising as approver in the Head of Finance’s absence.
- Approve routine accounts receivable credit notes in line with delegated authority; credit notes above the delegated threshold and all write-offs are approved by the Head of Finance.
- Support the Credit Controller with receivables adjustments, write-offs and account queries.
- Apply accounting policies in line with relevant accounting standards and ensure they are followed across the organisation, escalating any issues to the Head of Finance.
- Assist with the preparation of the annual financial statements under the Charities SORP (FRS 102).
- Support the annual audit, preparing working papers and responding to auditor queries.
- Prepare and submit ONS returns.
- Assist with the preparation of budgets, forecasts and cash flow forecasts.
- Business partner with cross-functional teams, providing financial expertise, guidance and training as required.
- Provide recommendations to minimise risk and improve financial performance: identify areas for improvement, propose solutions and implement agreed changes.
- Provide Sage Intacct training and support to non-finance users.
- Act as the first point of contact for junior members of staff with operational and technical queries.
Skills and Experience:
- Qualified Accountant - ACCA/ACA/CIMA.
- Experience operating at Management Accountant level within a charity or not-for-profit environment.
- Knowledge of relevant accounting systems. Strong IT literacy, Microsoft Excel in particular.
- Demonstrable experience of owning a month-end close and full balance sheet reconciliation cycle.
- Strong attention to detail and able to produce work to a high level of accuracy.
- Good problem-solving ability.
- Good written and verbal communication skills, including the ability to explain financial information to non-finance colleagues.
- Ability to prioritise and work independently to deadlines.
- Experience of Sage Intacct.
- Knowledge of the Charities SORP (FRS 102) and fund accounting.
- Experience of delivering system training to non-finance users.
- Experience of ONS or other statutory return submissions.
This is an exciting opportunity to be a part of a company that positively impacts the community around us! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
Enable is strongly committed to creating a diverse and inclusive workplace and we are an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.
The client requests no contact from agencies or media sales.
Rehoming Centre Manager
Beagle Welfare is looking for an experienced, compassionate and highly organised Rehoming Centre Manager to lead the daily operation of our Rehoming Centre, based in Burton-on-Trent.
This is a rewarding opportunity to make a visible difference to the lives of beagles, adopters, volunteers and colleagues by creating a centre where excellent welfare, effective rehabilitation and successful rehoming are at the heart of everything we do.
As the lead on site, you will manage and develop staff and volunteers, oversee safe and efficient centre operations, and help ensure every beagle in our care receives the right support to progress towards a happy, secure future. You will also represent Beagle Welfare externally and contribute to the continued development of our rehoming work across the UK.
About the role
You will be responsible for the leadership, performance and smooth running of the Rehoming Centre, including staff and volunteer management, health and safety, site maintenance and the implementation of operational procedures. With rehoming at the centre of your decision-making, you will use data, strong people leadership and sound operational judgement to help improve outcomes for beagles and the people who care for and adopt them.
Key responsibilities
· Lead, motivate and develop a committed team of staff and volunteers, creating a positive, inclusive and high-performing culture.
· Oversee day-to-day centre operations, ensuring high standards of dog welfare, customer service, health and safety, security and compliance.
· Drive rehoming activity by supporting case progression, promoting beagles effectively and helping minimise the time beagles spend in our care.
· Manage resources, reporting and administrative processes accurately and responsibly.
· Build productive relationships with adopters, visitors, animal welfare organisations, and community partners.
· Use data, feedback and quality assurance processes to identify improvements and support consistent application of procedures.
About you
We are looking for a confident manager with experience leading diverse teams, delivering against targets and managing a varied operational workload. You will be comfortable working around dogs, including beagles with different welfare and behavioural needs, and able to balance compassion with practical decision-making. Strong communication, organisation, collaboration and stakeholder management skills are essential, as is experience in supporting continuous improvement.
You will also need a UK manual driving licence and be comfortable driving our van. Experience in a kennel or animal welfare environment would be advantageous, but above all you will share Beagle Welfare’s commitment to improving the lives of beagles and supporting the people who care for them.
Working pattern and location
This role is based at the Rehoming Centre and offers employment that includes employer provided accommodation (3-bedroom cottage) as part of the compensation package.
The centre operates between 08:30 and 17:00 every day of the year, so weekend and bank holiday working will be required on a rota basis.
Why join Beagle Welfare?
You will join an organisation driven by purpose, teamwork and a shared commitment to dog welfare. This is a hands-on leadership role where your decisions, energy and care will directly support better outcomes for beagles, adopters, volunteers and colleagues.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Homeless Oxfordshire as our Housing First Service Manager and lead a dedicated team supporting people with complex needs facing multiple exclusions to sustain long-term tenancies, increase independence and rebuild their lives. Working within Housing First principles, you will oversee the delivery of a high-quality, trauma-informed service and develop strategic partnerships with local authorities, housing providers, health services, social care and voluntary sector organisations. This is an exciting leadership role where you will drive service excellence, support staff development, ensure contract performance and champion resident voice! If you are passionate about creating a lasting change and impact, we would love to hear from you!
Please note: Applications Deadline is the 7th of September at 09:00 a.m. The interviews for this role will be held on the 9th and 10th of September.
Main Purpose Of The Job:
To deliver a high-quality, trauma informed support service to people with complex needs facing multiple exclusions in line with Housing First principles to create long term sustainable tenancies by increasing independence and maximising connectivity with local communites across Oxfordshire. To take a strategic lead on the development and maintenace of excellent partnership working with all our stakeholders to ensure high fidelity Housing First is delivered. Ensuring that commissioned contracts are adhered to and KPIs for these contracts are met. In addition, supporting the professional development of staff to develop deliver services and maintain partnerships across relevant sectors.
Main Areas Of Responsibility:
Working closely with the Operations Manager :
• To lead the Housing First team providing excellent trauma informed support to 40+ Housing First residents in Oxford City.
• To work closely with commissioners on delivery of the service, to develop and maintain strategic relationships with Oxford City Council, housing providers, NHS services, Adult Social Care, Probation and voluntary sector partners.
• Provide reflective, trauma-informed supervision and support to staff.
• Lead safeguarding, risk management and multi-disciplinary case reviews.
• Ensure adherence to Housing First fidelity and continuous quality improvement.
• To ensure that Homeless Oxfordshire delivers effective and high-quality support that meets the evolving needs of our residents.
• To deliver a psychologically person centred trauma informed approach across all services.
• To promote the active involvement of service user experience and voice in the delivery, development and monitoring of Housing First.
• To manage the personalisation budget attached to the Housing First.
• Ensuring that commissioned contracts are adhered to and KPIs for these contracts are met.
• To support staff to ensure that all services are run safely and compliant with safeguarding.
• Being proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement and development.
• To actively look to develop yourself and your team through training and development opportunities.
• To develop, review and improve your services in accordance with the aims and objectives of Homeless Oxfordshire.
• To provide reflective, trauma-informed supervision support and line management to direct reports, ensuring they meet all aims, objectives and outcomes, according to relevant policies and procedures.
• Manage complaints and suggestions in line with to Homeless Oxfordshire policies and procedures.
• Ensure your team are aware of and include their residents in engagement and coproduction activities working proactively with the LEAP team.
• Develop and maintain strong internal working relationships to ensure managers and teams deliver high quality services that are reflective of Homeless Oxfordshire’s values and address local needs.
• Co-create a positive and inclusive working environment for team members and residents.
• Be part of Homeless Oxfordshire on-call rota.
• To cover for other Service Managers if needed.
• Adhere to Homeless Oxfordshire’s policies and procedures at all times.
• Undertaking, as required, any other duties compatible with the level and nature of the post.
Safeguarding Statement:
Homeless Oxfordshire is committed to safeguarding and promoting the welfare of all adults, children and young people who are at risk of harm and that come into contact with our services. We believe that all adults, children and young people have an equal right to protection from abuse, regardless of their age, race, religion, ability, gender, language, background or sexual identity and consider the wellbeing of the vulnerable adult, child or young person is paramount. As a result, we have a robust safeguarding policy to ensure everyone is treated fairly and a whistleblowing policy to enable people raise any concerns confidentially. We expect everyone (staff, trustees, associates, volunteers and anyone working on behalf of the Company) to share this commitment and read, understand and adhere to this policy and related procedures.
Equal Opportunities:
We employ people on the basis of their abilities. We strive to attract and develop talent that is representative of our residents and all sections of the society, and do not discriminate based on of age, faith, disability, race, gender, sexuality and socio-economic, regional or cultural background. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.
About Us:
We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!
What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .
We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you excited by the potential of digital technology and data to make a real difference in people's lives?
Community Action Redbridge is looking for a creative, forward-thinking Digital Innovation and Development Manager to lead the next stage of our digital journey and help shape how technology supports communities across one of London's most diverse boroughs.
Redbridge is home to vibrant communities and a dynamic voluntary, community and social enterprise (VCSE) sector. We want to harness the power of digital technology and data to strengthen communities, support local VCSE organisations and help create a fairer Redbridge.
Working across the organisation, you'll lead the implementation of our ambitious Digital Innovation and Development Strategy. You'll help create more consistent and effective systems that reduce duplication, improve collaboration and enable our team to focus on what matters most: supporting our communities and member organisations. You'll champion a data-driven culture, helping us turn information into insight, better understand our impact, and make informed decisions that respond to emerging needs.
You'll play a key role in building digital confidence across the organisation, empowering staff to embrace new technologies, develop their skills and use digital tools effectively in their everyday work. Beyond Community Action Redbridge, you'll work directly with local charities and community groups to strengthen their digital capacity, improve access to data and insight, and foster stronger connections across Redbridge's VCSE sector.
If you're excited by the power of digital technology to connect people, improve services and create lasting social impact, we'd love to hear from you.
About Community Action Redbridge
Community Action Redbridge is a local infrastructure organisation dedicated to building a fairer Redbridge where everyone and every community has an equal opportunity to thrive.
Our work supports the development of strong and resilient communities where people lead happy, healthy, and fulfilling lives. At the heart of our work is a commitment to social justice and to tackling the root causes of inequality. We’re passionate about shifting power, amplifying community voices and working collaboratively to create social change. We do this by:
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Strengthening and championing the voluntary, community and social enterprise (VCSE) sector with tools and support to grow and thrive.
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Supporting local people to drive change in their own communities, through social action, volunteering and active participation.
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Bringing people and organisations from the VCSE sector, public services, and local businesses together to collaborate on shared ambitions for Redbridge.
What it’s like to work at Community Action Redbridge
We’re committed to creating a truly inclusive workplace culture that embraces and celebrates difference. Building a team that reflects the diversity of our communities and brings together a range of experiences, backgrounds and perspectives is essential to the work we do.
We want Community Action Redbridge to be a safe space for everyone to bring their whole selves to work, where all our employees have the opportunity to thrive and feel recognised and valued for the work they do.
We offer some great benefits including 28 days’ annual leave (including the festive closure period) plus public holidays, a free and confidential employee helpline, face-to-face and telephone counselling, and a travel loan and cycle to work scheme.
How to apply
Please submit your CV and a covering letter answering the following 4 questions (no more than 500 words each):
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Describe a digital transformation, systems improvement or innovation project that you have led. What was the challenge, what approach did you take, and what impact did it have on the organisation, team or service users?
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Tell us about a time when your work improved data collection, analysis or insight within an organisation. How did your work help others make better decisions or improve outcomes?
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Describe a time when you helped individuals or teams adopt new systems, processes or ways of working. What challenges did you encounter and how did you overcome them?
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Why do you want to join Community Action Redbridge, and how do your values, skills and experience equip you to help us use digital technology to strengthen communities and create positive social change?
Please apply directly through the CharityJob website by midnight on Monday 28th September 2026.
First-stage interviews will take place online on Tuesday 6th October 2026.
Candidates successfully shortlisted from the first stage will be invited to attend a second-stage interview in person, which is expected to take place on Tuesday 13th October 2026.
If you would like an informal conversation about the role before applying, please email us directly to arrange a suitable time.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Operations and Projects Manager
Location: Doncaster (with regular travel across our offices and community delivery locations)
Salary: £36,000 per annum
Hours: 37 hours per week
Contract: Permanent
Closing date: 18/09/26
Lead People. Deliver Projects. Drive Performance.
Citizens Advice Doncaster Borough is growing.
As we continue to expand our services and deliver an increasing portfolio of funded projects, we are creating an exciting new role that will sit at the heart of our organisation.
We're looking for an experienced, organised and people-focused Operations and Projects Manager to help ensure our services, projects and teams perform at their very best.
This is a key management role that will provide operational oversight across the organisation, supporting the successful delivery of projects, leading staff performance and ensuring our services remain efficient, effective and focused on delivering positive outcomes for local people.
Working closely with the Senior Management Team, you'll help turn strategic priorities into operational reality, allowing senior leaders to focus on organisational development, partnerships and future growth.
If you enjoy leading people, solving problems, improving performance and making things happen, we'd love to hear from you.
About the Role
This is a varied and highly visible role that combines project management, people management and operational coordination.
You will be responsible for ensuring that funded projects remain on track, contractual targets are achieved and services are delivered safely, effectively and to a consistently high standard.
You'll act as the key link between frontline teams and senior management, providing guidance, support and direction to advisers while ensuring senior managers have clear oversight of performance, risks and opportunities.
Success in this role will be measured not only by the achievement of project outcomes and milestones, but also by the development of high-performing teams and the smooth operation of our advice services across Doncaster.
What You'll Be Doing
Leading and Developing People
People are at the centre of everything we do.
You will provide direct line management to advisers and project staff, creating a culture that is supportive, accountable and focused on continuous improvement.
Responsibilities will include:
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Conducting regular one-to-one meetings, supervision sessions and performance reviews.
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Supporting staff wellbeing and professional development.
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Identifying training and development needs.
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Monitoring performance and productivity.
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Managing performance concerns constructively and fairly.
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Supporting recruitment, induction and onboarding activities.
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Building confident, engaged and high-performing teams.
Driving Successful Project Delivery
Our funded projects are critical to the support we provide to local communities.
You will take a key role in ensuring projects achieve their objectives, meet contractual requirements and deliver value for funders and stakeholders.
Responsibilities will include:
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Monitoring performance against targets, outputs, outcomes and milestones.
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Tracking key performance indicators and service delivery measures.
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Producing regular reports and performance updates for our funders and senior management Team.
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Identifying risks, barriers and areas of underperformance.
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Escalating significant risks and recommending solutions.
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Supporting project mobilisation, implementation and continuous improvement.
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Working with colleagues to ensure project activity remains focused and on track.
Managing Operations and Service Delivery
You will play a key role in ensuring the smooth day-to-day operation of our services.
Responsibilities will include:
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Acting as the first point of contact for operational staff queries.
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Supporting effective communication between frontline teams and senior management.
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Monitoring staffing levels, absence and sickness trends.
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Coordinating resources to ensure services remain fully operational.
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Supporting workforce planning and service resilience.
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Contributing to business continuity arrangements.
Overseeing Facilities and Community Delivery Locations
Our services are delivered from multiple locations across the borough and it's essential that every setting is safe, professional and welcoming.
Responsibilities will include:
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Coordinating office and outreach delivery locations.
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Maintaining high standards of health and safety.
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Supporting facilities and premises management activities.
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Liaising with suppliers, contractors and external partners where required.
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Ensuring staff have the resources and environments they need to deliver services effectively.
About You
We're looking for someone who can confidently lead people, manage performance and maintain oversight of multiple projects and priorities.
You will be:
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An experienced manager with a proven ability to lead and motivate teams.
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Highly organised and able to manage competing demands.
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Comfortable analysing performance information and identifying emerging trends.
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Skilled at building positive working relationships.
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Confident in handling difficult conversations and performance issues.
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Proactive, resilient and solutions-focused.
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Able to balance attention to detail with a focus on the bigger picture.
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Committed to delivering excellent services and positive outcomes.
Essential Experience
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Staff supervision and line management.
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Performance management and staff development.
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Project, contract or service delivery oversight.
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Monitoring targets, KPIs and organisational performance.
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Producing management reports and analysing performance data.
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Coordinating operational activity across teams or services.
Desirable Experience
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Working within the advice, charity, public or voluntary sector.
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Knowledge of funded projects and commissioned services.
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Experience supporting multi-site service delivery.
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Understanding of quality standards, compliance and service improvement frameworks.
Why Join Us?
This is a unique opportunity to shape a newly created management role and make a significant contribution to the future success of Citizens Advice Doncaster Borough.
You'll have the opportunity to:
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Influence how services are delivered across the organisation.
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Lead and develop talented teams.
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Drive improvements and innovation.
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Support the successful delivery of important community projects.
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Work as part of an ambitious and supportive leadership team.
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Make a genuine difference to the lives of local people.
About Citizens Advice Doncaster Borough
Citizens Advice Doncaster Borough provides free, confidential, impartial and independent advice to thousands of people each year. Through a range of funded services and community partnerships, we help people overcome challenges, improve their financial wellbeing and find a way forward. Our work continues to grow, and we're committed to delivering accessible, high-quality services that meet the changing needs of local communities
Citizens Advice Doncaster Borough values diversity, promotes equality and challenges discrimination. We welcome applications from all sections of the community.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We welcome applications from individuals looking for full-time work or from two candidates interested in a job share. Interviews will be held in mid September. Let us know in the application if you're interested in part time working.
About Us
RideWise is a Nottingham-based charity helping communities make greener, healthier travel choices. We deliver cycle training, sustainable transport projects, and outreach that reduces carbon emissions and promotes wellbeing. Our work has a big impact - and we do it with a small, passionate team.
About the Role
We’re looking for a proactive and community-minded Project Manager to help us deliver a range of active travel and sustainable transport projects.
You’ll lead on the coordination of community based cycle confidence training, manage project logistics and monitoring, and support people across Nottingham to adopt greener ways of moving around. The role also involves engaging with community partners, schools, and businesses, creating compelling programmes to suit their needs and abilities.
The RideWise team works virtually but there will be some regular travel to visit community partners, take part in face to face team meetings and prepare for events. Travel will be reimbursed.
This is a varied role where no two days are the same - and one where you’ll see the positive impact of your work immediately.
About You
We’re looking for someone who is:
- Organised and skilled at juggling multiple priorities
- A confident communicator and collaborator
- Practical, with a “hands-on” attitude
- Experienced in Project Management
- Able to produce monitoring reports, programme delivery plans and project budgets
- Passionate about sustainability and community wellbeing
- Desirable – have an interest in cycling or a cycling related qualification such as Bikeability Level 2 Instruction
A background or understanding of community-based sports or physical activity would be a real advantage, helping you to connect with our audiences and promote the benefits of active lifestyles.
You’ll need to be confident using Microsoft Teams and digital tools and be happy to travel to various sites around Nottingham.
Key Responsibilities
- Coordinate the delivery of green transport projects in schools, communities, and workplaces
- Support local people through community engagement
- Monitor project outcomes, record data, and assist with evaluation and reporting
- Create adaptable project delivery plans and then see them through to completion
- Build and maintain strong relationships with local partners and stakeholders
What We Offer
- A friendly, values-driven team with a strong local reputation
- Flexible, home-based working with some local travel as and when required - non standard working hours can be accomodated
- Opportunity to make a real difference to communities and the environment
To Apply
If you're passionate about greener transport, enjoy working with communities, and have strong project delivery skills, we’d love to hear from you.
Please apply with your CV and a brief covering statement outlining your suitability for the role.
Improving the lives and futures of our communities through walking, cycling and active travel


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Spear
Spear is a national youth employment charity. The award-winning Spear Programme was launched over 20 years ago, and is now running in 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in work and life.
Please see the 'Work with us’ pack for more information.
About the role
We're looking for an ambitious, proactive and relationship-driven individual who excels at securing strategic, long-term corporate partnerships that drive the growth and impact of Spear. Joining our dynamic and growing Corporate Partnerships team, you will play a key role in developing and stewarding high-value partnerships that generate significant income and enable Spear to reach more young people facing barriers to employment.
This role is ideal for someone with strong business development and relationship management skills, who enjoys working both strategically and hands-on to generate income, develop compelling partnership opportunities and build lasting relationships with corporate supporters.
Key Information
- Salary: from £38,000, with considerable flex depending on experience
- Full-Time permanent role (4 days per week considered)
- Annual leave: 28 days annual leave (including Christmas gift days) plus bank holidays, increasing with long service. Please see our 'Work with us' pack for details of our other great benefits.
- Closing Date: 9aqm on Monday 14th September, though we interview on a rolling basis and may close the role early if we find the right candidate
For more information please read through our Job Specification.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Person Specification
- A practising Christian, passionate about Spear's values and mission, with a desire to engage and inspire corporate partners to support young people facing barriers to employment into sustainable work.
- Significant senior-level experience in corporate fundraising, corporate social responsibility, business development or strategic partnerships.
- Proven ability to raise funds, develop business partnerships or drive sales. Excellent client management using CRM tools such as Salesforce are desirable.
- An excellent communicator with strong relational skills and the confidence and ability to develop a rapport with and positively influence a variety of people from diverse backgrounds in the corporate space.
- Excellent writing skills, attention to detail and accuracy, including the ability to produce compelling proposals for a professional, corporate audience.
- Demonstration of leadership capabilities; proactive, responsive and a self-starter. Ability to manage multiple priorities to meet targets and deadlines.
- Strong numerical, reporting and organizational skills, including the ability to establish appropriate and effective processes and structures.
- Line Management experience desirable but not essential.
Faith Expressions
Spear is a Christian charity, working in a range of settings, in partnership with people from all faiths and none. Although the Spear programme itself has no faith element, Our Christian faith underpins everything we do; it motivates and sustains us and is core to our mission. Prayer and worship are embedded into our daily working practises, and all staff are required to lead a team prayer meeting from time to time. As such, there is a Genuine Occupational Requirement for our team to be practising Christians – our team share a belief in a triune God and we welcome applications from people of all denominations and expressions of Christianity.
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Role Overview
The Talent Set are delighted to partner with Help Musicians and Music Minds Matter to support the recruitment of their new Head of Communications & Integrated Marketing. This leadership position involves designing & implementing strategic communication and marketing initiatives that enhance brand presence, engagement, and outreach.
Working closely with the Director of Marketing, Communications & Engagement, the post holder will help create departmental strategy and lead its execution across marketing, digital, communications and PR, social media, content and people stories. They will ensure that activity is innovative, audience led, insight informed, creatively strong, well integrated across channels and measured for impact, while providing strategic challenge, leadership and identifying opportunities that could strengthen organisational impact.
Key Responsibilities
- Drive the organisation’s communication and marketing strategy through new ideas and tactics to effectively engage target audiences and support organisational objectives.
- Oversee the ideation & delivery of compelling content across multiple channels, ensuring consistent messaging and brand positioning.
- Manage stakeholder relationships, including media, partners, and community agencies, to build positive engagement.
- Develop and monitor performance metrics to evaluate the success of campaigns and communication efforts.
- Lead a team of communications and marketing professionals, fostering collaborative working and thinking outside the box.
- Ensure all communications are inclusive, accessible, and aligned with best practice and organisational values.
- Stay informed on industry trends and incorporate innovative approaches to enhance outreach and reputation.
Person Specification
- Proven experience in leading and innovating communication and marketing functions, ideally within the charity or non-profit sector.
- Strong strategic planning and project management skills, with an ability to deliver timely and impactful campaigns.
- Excellent written and verbal communication skills, with a talent for crafting clear, engaging messages for diverse audiences.
- Ability to lead, motivate, and develop a team while managing multiple priorities effectively.
- Deep understanding of digital marketing, social media platforms, and content creation.
- Collaborative approach with excellent stakeholder engagement skills.
- Commitment to inclusion, accessibility, and organisational values.
What’s on Offer
· Salary: £60,000-£65,000
· Permanent
· Hybrid, London 2 days/week
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
This is a fantastic opportunity for an experienced relationship fundraiser to join Kids and play a key role in growing our philanthropic income. If you are passionate about building meaningful donor relationships and creating lasting impact for children and young people with special educational needs and disabilities (SEND), we'd love to hear from you.
Philanthropy and Relationships Manager
Location: Home-based with regular travel for face-to-face meetings
Hours: 36 hours per week (flexible working arrangements can be discussed at interview)
Salary: £35,000 per annum
About the Role
We're looking for an ambitious and motivated Philanthropy and Relationships Manager to lead the development of our major donor programme. Building on recent strategic recommendations, you will develop and deliver a sustainable fundraising programme that grows support from mid-level and major donors.
Working closely with the Head of Fundraising and colleagues across the organisation, you will identify, cultivate and steward high-value supporters, creating compelling opportunities for them to invest in Kids' mission. You will play a vital role in securing significant gifts and developing long-term partnerships that help children and young people with SEND achieve their full potential.
This role offers the opportunity to shape and grow a portfolio of supporters while helping to create a culture of philanthropy across the organisation.
Key Responsibilities
Strategy and Planning
- Develop and implement a measurable strategy for philanthropic growth.
- Work closely with the Head of Fundraising to strengthen and embed a culture of philanthropy across Kids.
- Collaborate with colleagues to identify, cultivate and solicit major donor prospects.
- Provide guidance and support to colleagues on donor engagement and relationship management.
Relationship Management
- Build, manage and strengthen relationships with existing supporters.
- Understand donor motivations and create tailored engagement plans that inspire long-term support.
- Represent Kids at networking and cultivation events, building visibility and awareness of our work.
- Work collaboratively with service delivery teams to demonstrate the impact of donor support.
Prospect Development
- Manage and grow a mid-level giving programme.
- Develop and maintain a strong pipeline of prospective donors through research, identification and outreach.
- Build and manage a portfolio of mid-level and major donor prospects.
- Work with the Events Manager to deliver engaging donor cultivation events.
Income Generation and CRM Management
- Take ownership of individual income targets and contribute to wider fundraising goals.
- Manage donor pipelines, forecasting and reporting through Donorfy CRM.
- Monitor performance and identify opportunities to maximise income growth.
Donor Communications
- Develop compelling cases for support and impact reports.
- Create personalised communications and proposals that align with donors' interests and motivations.
- Deliver a high-quality donor experience that encourages long-term engagement and investment.
About You
We are looking for someone who can demonstrate:
- Proven success in networking and relationship building that has resulted in financial support.
- Experience securing new gifts and developing new donor relationships.
- A strong track record of building and managing fundraising pipelines and supporter portfolios.
- Excellent written and verbal communication skills, with the ability to influence and engage high-value supporters.
- Experience using CRM systems and data to manage donor relationships, forecasting and reporting.
- Strong budgeting and financial forecasting skills.
- Experience researching and identifying prospective donors.
- Confidence engaging and influencing senior stakeholders, including CEOs, trustees and decision-makers.
- The initiative and resilience to build new relationships from the ground up.
- A genuine passion for improving outcomes for children and young people with SEND and their families.
- An understanding of the policy and influencing landscape affecting children and young people with SEND.
Why Join Kids?
At Kids, you'll be part of a dedicated team committed to creating brighter futures for disabled children, young people and their families. This is an exciting opportunity to shape a growing philanthropy programme, develop meaningful supporter relationships and secure transformational gifts that make a lasting difference.
Apply today and help us create life-changing opportunities for children and young people with SEND.
For further details about the role, responsibilities and requirements, please refer to the full Job Description attached.
We encourage early applications as we reserve the right to close this vacancy ahead of the advertised closing date if we receive a high volume of suitable applications
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced and organised administrator to provide practical support during a busy three-month period.
This varied, hands-on role will help keep our office running smoothly while supporting communications, trustee meetings, our AGM and charity events, including a sponsored charity run.
You will:
- Respond to telephone calls, emails and visitors
- Provide day-to-day administrative and office support
- Organise meetings, prepare papers and take accurate minutes
- Help coordinate our AGM and other events
- Create engaging social media content and simple promotional materials
- Support communications with supporters, partners and families
We are looking for someone who is reliable, friendly and highly organised, with experience in administration within a charity or community setting. You will be comfortable managing several priorities, working independently and following tasks through to completion.
Experience of minute-taking, Microsoft Office and creating social media content is essential. Familiarity with Canva would be an advantage.
This is an ideal short-term opportunity for someone who enjoys variety and can quickly become a dependable part of a small, friendly charity team. We are looking for someone who will be immediately available, ideally able to start by the end of September.
The client requests no contact from agencies or media sales.
Use your marketing skills to support mission-driven organisations enhance and showcase their impact, while helping strengthen our core brand.
As Marketing Executive, you will help tell the stories of Purposeful Ventures’ incubations and partner organisations, as well as our own. Working closely with the Senior Communications Manager, the Philanthropy and Communications team, and colleagues across some of our incubations and partner organisations, you will develop clear, audience-focused marketing that helps mission-driven organisations connect with the people who matter most and strengthens the Purposeful Ventures brand.
A distinctive part of this exciting new role is the opportunity to support our incubations as they are being set up. From helping develop visual identity assets to supporting with social media content, you will help our incubations put the foundations of its brand and marketing in place – working with their founders and teams to do so. If you enjoy variety, collaboration and turning ideas into compelling stories, you'll thrive in this role.
We welcome a keenness to work with start-up teams and with a non-profit focused on improving young people’s lives from their earliest years.
Job Description
This role sits within Purposeful Ventures’ core team, and provides marketing and brand support to both our core team and wider incubations.
Responsibilities and duties
Digital marketing and owned channels
- Manage routine updates to Purposeful’s current website, ensuring content is accurate, up to date and aligned with our tone of voice
- Support the Senior Communications Manager with the development of Purposeful’s new website including gathering content from internal teams, creating or adapting visual assets, CMS content
- Work alongside the Senior Communications Manager to create and design engaging LinkedIn content that reflects Purposeful’s brand and engages our priority audiences, coordinating with internal and external stakeholders if required
- Support the Senior Communications Manager with populating Purposeful’s LinkedIn content calendar, including updating our annual activity calendar
- Prepare regular engagement analysis, using LinkedIn Analytics and other relevant analytics tools, across Purposeful’s owned channels supporting the Senior Communications Manager to identify trends and opportunities to improve content performance
Content and brand assets
- Design and adapt defined collateral for presentations and external communications, including case studies, testimonials, annual reports, impact reports and templates, ensuring materials are clear, accurate, up to date and aligned with Purposeful’s tone
- Create and adapt defined compelling visual content to illustrate Purposeful’s work and impact to internal and external audiences (such as video, photography, graphics, data illustration)
Bespoke marketing support for incubations and partner organisations
- Work with the Senior Communications Manager and wider team to produce defined marketing materials for new incubations, based on each incubation’s set-up strategy. Typical outputs may include launching social media profiles, creating visual identity assets, brand guidelines, microsite or website design/build, supporting creating key messaging documents, creating tone of voice/glossary guidance, designing marketing assets, drafting social media content plans and marketing plans
- Work with the Comms team and our Ventures colleagues to deliver or support defined marketing projects for our existing incubations and parter organisations, building on the types of outputs above
Who we are looking for
Key requirements
- Passionate about creating a fairer society where all young people thrive
- Demonstrable track record of taking ownership of commitments and working hard to succeed.
- A strong design eye and experience using design tools (e.g. Canva, Adobe Creative Cloud or similar software) to create clear marketing assets
- Working knowledge of a range of website skills, platforms (e.g. Wix, Squarespace), content management systems, basic web design principles, user experience and user journeys
- Experience working from defined marketing briefs, understanding scope of work requirements: executing a brief, delivering agreed outputs for a specific audience at pace, on time and within a limited budget
- Knowledge of relevant social media tactics and experience supporting the set-up of social media profiles, or creating and managing content across social media platforms with an understanding of audience and channel specific nuances – particularly on LinkedIn
- Experience using analytics tools, such as Google Analytics and LinkedIn Analytics, to monitor engagement, evaluate performance and identify opportunities for improvement across website and social media channels.
- Ability to liaise with stakeholders beyond your immediate team, which may include experience with clients, social entrepreneurs, start-up leaders, customers or external stakeholders including working to a brief, managing feedback and delivering agreed outputs
- Right to work in the UK
Desirable
- Experience supporting internal communications across one or more channels, formats or outputs
- Experience supporting B2B or B2C event planning (such as conferences, exhibitions, public or internal events, speaker presentations, receptions, webinars or fundraising events)
- Experience working with freelancers or marketing agencies, including supporting drafting briefs, commissioning processes, project check-ins, recording minutes/actions
- Awareness of how AI tools can support content creation, design and editing, with judgement about when human review, accuracy checks and brand oversight are needed
- Charity or start-up experience is not essential. We are looking for someone who brings initiative, curiosity and transferable marketing skills, and can produce relevant, meaningful assets and outputs that add value to a project.
The client requests no contact from agencies or media sales.
Are you a natural relationship-builder? A great communicator who loves connecting people? Someone who has an eye for detail and process development? Has a keen interest to make a positive impact in London communities?
If that sounds like you, we'd love to hear from you!
We're looking for a Skilled Volunteer Manager to lead the day-to-day delivery of Link UP's Skilled Volunteering Programme, matching incredible Skilled Volunteers with Social Good Organisations (SGOs) to deliver projects that really make a difference. You'll own the full project lifecycle, from the first exploratory conversations and thoughtful matching all the way through to project completion and impact reporting. Alongside this, you'll help us deepen the programme in different boroughs and strengthen the systems that keep it all running smoothly.
This is an exciting role if you thrive on building relationships, solving problems, managing systems and developing processes, care about details, and like turning good ideas into real results. You'll work closely with the Head of Skilled Volunteering and collaborate across the wider Link UP team, including Communications and Events.
About Link UP London
At Link UP London we build stronger more resilient communities. By connecting small Social Good Organisations or SGOs (i.e. charities, Community Interest Companies, community groups and social enterprises) with Skilled Volunteers, we help these organisations access the skills they need, when they need them, to address strategic and operational development issues and build capacity and resources. Our Skilled Volunteers have a range of professional backgrounds (HR, finance, comms, marketing, legal, data, IT and many more) and want to apply their skills and expertise to make a positive difference in London. This means that the organisations are better equipped to tackle the multiple challenges of inequality facing their communities and the Skilled Volunteers have a meaningful volunteer experience that fits into busy schedules.
We connect skills to SGOs in 3 main ways main including:
- Skilled Volunteering Programme: Short-term, structured volunteering engagements.
- Social Impact Solutions: Our corporate programme provides structured skills-based employee volunteering opportunities in a range of formats.
- Events: Including Lunch & Learn webinars that allow professionals with limited time to share their expertise on topics of relevance to SGO capacity development, in-person workshops and community learning and networking events.
We work in all boroughs and the city of London with 95% of organisations we support addressing issues of poverty, vulnerability and marginalisation.
Role Details
Title: Skilled Volunteer Programme Manager
Time Commitment: Full time (with the option of 4 days a week)
Locations: Hybrid – remote and in-person (minimum 2 days per week in our Battersea office, with travel across London as required)
Salary: £33,000 full time with the option of pro rate @ 4 days a week
Responsibilities
- Programme delivery: Own the end-to-end matching process from first conversations with volunteers and organisations, through project scoping and agreements, to monitoring live projects and collecting feedback, ensuring fast, high-quality matches and strong relationships throughout.
- Growth & expansion: Lead research and planning for expansion in different boroughs, working with volunteers and the Head of Skilled Volunteering to identify opportunities and build relationships in communities.
- Pipeline & impact: Keep a healthy flow of projects and volunteers coming in, track diversity and reach, and contribute to regular impact and performance reporting.
- Communications & events: Work with the Comms team to promote the programme and represent Skilled Volunteering at events and in the community.
- Systems & continuous improvement: Maintain the programme's key systems, documentation, and data, and help identify better tools and processes to support the programme’s development.
- Strategic contribution: Play an active role in shaping the Skilled Volunteering model and Link UP's wider strategy and growth
Person Specification
Essential:
- At least 3 years' professional experience managing programmes or projects, ideally in a volunteering, community, or charity setting
- Strong relationship-management skills, with the ability to work confidently with a range of stakeholders
- Excellent organisational skills and the ability to manage multiple projects simultaneously
- Clear and effective written and verbal communication skills
- Detail oriented while being able to understand the big picture
- Proven experience working with data, feedback systems, and reporting frameworks
- Confident with CRM systems and using these to track activity and gather data
- A proactive, solutions-focused approach to problem-solving
- An understanding of organisational development — i.e. how strategy, systems and processes evolve to support an organisation’s growth
- Some direct experience with the charity sector
- The ability to be at the Battersea office a few times a week with the ability to travel around London as needed
Good to have:
- An understanding of volunteering and Skilled Volunteering in particular, and ideally experience in volunteer recruitment
- A good understanding of the charity sector including opportunities and challenges faced by small organisations today
Qualities that are a good fit with our team:
- Personable, warm, caring, friendly
- Hardworking, dedicated, committed
- Entrepreneurial
- Professional
How to Apply
Please submit an up to date CV and Cover Letter (max 2 pages) addressing your suitability for this role, paying close attention to the job description and eligibility specifications detailed above.
Please note that applications submitted without a cover letter will not be considered and that cover letters that are clearly AI generated will be discarded.
Harnessing professional skills for social good
Being in hospital can be really tough physically and emotionally. This is why our hospital charities do as much as they can to help patients and their families feel as supported as possible during their treatment. Each hospital charity provides the added extras that are "over and above" what the NHS can fund as standard. This includes life-saving equipment, state-of-the-art facilities, training and research, as well as free accommodation and patient comforts.
Across UHB Charity we are currently raising funds for a Total Body PET CT Scanner as well as our Children's and Newborn Appeals and Home from Home accommodation for civilians and military personnel, to name just a few.
As a Grants Manager you will help the Charity provide much needed equipment and facilities that will make a real difference to our patients and their families.
JOB TITLE: Grants Manager
SALARY: £40,000 per annum
HOURS: Full time - 37.5 hours
RESPONSIBLE TO: Charity Chief Executive
ACCOUNTABLE TO: Charity Chief Executive
LOCATION: Queen Elizabeth Hospital Birmingham
ROLE DESCRIPTION
The Grants Manager role is primarily based at Queen Elizabeth Hospital Birmingham for University Hospitals Birmingham Charity, with the expectation to travel to the other sites, Good Hope Hospital, Heartlands Hospital, and Solihull Hospital.
This post will oversee the Grants Team at the Charity, with the responsibility of overseeing the distribution of grant funding to projects that align with the charity's mission.
Working as part of a team, the role involves managing the full grant-making process, from designing funding programmes and assessing applications to monitoring funded projects and evaluating their impact. The manager works closely with applicants, trustees, and external stakeholders to ensure funding decisions are fair, transparent, and achieve meaningful outcomes.
They also develop grant policies, manage budgets, ensure compliance with governance and regulatory requirements, and use data and evaluation findings to improve funding strategies.
Strong relationship management, strategic planning, financial oversight, and decision-making skills are essential, along with a commitment to delivering positive social impact.
This role may involve occasional evening and weekend work at charity events and events organised by our supporters.
This role sits within our Grants Team and will oversee two Senior Grants Officers.
PRINCIPAL DUTIES
- Ensure grant programmes align with the charity's objectives and priorities.
- Review and update grant policies, procedures, and eligibility criteria.
- Manage grant application processes.
- Oversee grant management systems and databases.
- Conduct due diligence on applicants, including financial and governance checks.
- Prepare reports and recommendations for trustees or grant committees.
- Support decision-making meetings and record outcomes.
- Build positive relationships with grant applicants, funded organisations, and stakeholders.
- Provide advice and guidance to applicants throughout the process.
- Act as the main point of contact for grant recipients.
- Monitor funded projects to ensure grant conditions are met.
- Review progress reports and financial returns from grant recipients.
- Evaluate the impact of funded projects against agreed outcomes.
- Identify lessons learned to improve future grant programmes.
- Manage grant budgets and payment schedules.
- Ensure grants are awarded within approved budgets.
- Monitor expenditure and forecast future commitments.
- Work closely with finance teams to maintain accurate records.
COMMUNICATION
- Relaying accurate and timely information to the fundraising team, the Charity Chief Executive and Charity Trustees on a regular basis. Communicating with clinical and non-clinical staff within the hospital. Communicating with donors and stakeholders.
- Dealing with enquiries from the general public in a professional manner, disseminating information and ensuring that the appropriate action is taken, whilst maintaining the Charity’s policies and procedures.
PROFESSIONAL RESPONSIBILITIES
- Ability to present oneself in a professional manner as a representative of the hospital and the charity.
- To maintain confidentiality in all aspects of duty, including grant and donor data.
- To assist in maintaining accurate records and to complete and return as requested statistical data.
- To maintain an accurate effective database, recording essential information and providing statistical data in accordance with guidelines and policy using Raiser's Edge, Microsoft Office, Word and Access.
MISCELLANEOUS
- To represent the Charity in a variety of different contexts and to a variety of different audiences.
- To ensure that a positive image of the hospital and the Charity is projected at all times
- To hold a flexible approach to working hours (the role will require the post holder to work evenings and weekends as necessary)
- To hold a flexible approach to work when asked to take on other fundraising or admin duties when the team needs to cover holidays, or at times of workload pressure
- To adopt a supportive and collegiate approach when working with the fundraising team and other colleagues within the hospital
The Grants Manager will also carry out other projects and duties as directed by the Head of Fundraising, Director of Fundraising and Charity Chief Executive.
NOTES:
This is not intended to be an exhaustive list of responsibilities but more an outline framework against which the post holder will be given flexibility to define the detail. Any changes will be the subject of consultation with the post holder.
All employees must adhere to and perpetuate Charity Policies and Procedures relating to:
- Health and Safety
- No Smoking at Work
- Equal Opportunities in Employment, including responsibilities under the Disability Discrimination Act.
Your attention is drawn to the confidential nature of information collected within the NHS. The unauthorised use or disclosure of patient or other personal information is a dismissible offence and in the case of computerised information could result in a prosecution for an offence or action for civil damages under the Data Protection Act 1984.
Please note that employees are employed directly by the Charity and not the NHS.
Employees of the Charity are eligible to join a defined contribution pension scheme, to which the Charity will contribute 8% of an employee’s annual salary in addition to employee contributions.
Employees of the Charity are eligible for enhanced maternity and sickness pay.
Employees of the Charity receive 27 days holiday per year, plus Bank Holidays.
SKILLS/KNOWLEDGE/ABILITY:
Essential
- Financial Literacy
- Excellent written skills with first class spelling
- Use of Microsoft Office including Word, Excel, Access, Outlook, PowerPoint along with other software packages
- Ability to produce accurately typed and photocopied documents efficiently and to high standard
- Ability to ensure accurate data inputting
- Ability to work independently and under pressure, prioritising work to meet deadlines
- Ability to deal with heavy, unpredictable workloads
- Ability to set up and maintain organisational systems
- Ability to work flexibly to meet the needs of the charity
- Problem solving
- Record keeping
- Non-judgemental attitude
- Accepts responsibility for own decisions
- Ability to represent the Charity at events and functions
- Good interpersonal skills and ability to influence people at all levels
- Understanding and respect for the importance of patient confidentiality
- GCSE English Language or equivalent
- GCSE Mathematics or equivalent
Desirable
- Educated to degree level or equivalent
- Qualification in grant management, fundraising, communications, PR or marketing
- Understanding of the NHS and wider health and patient issues
EXPERIENCE
Essential
- Experience of working in a grant making environment
- Experience of presenting to audiences/groups
- Experience of administration in an office-based environment
- Experience of working on own initiative
- Previous experience of working with & reporting to Leadership teams / trustees
Desirable
- Experience of grant making strategy
- Team management experience
- Raiser's Edge donor database experience
- Experience of impact evaluation
ADDITIONAL INFORMATION
Essential
- A team player with a flexible approach
- Available to work out of hours if required.
Desirable
- Car driver with a clean licence
Changing lives and saving lives for patients, families and staff at our hospitals



To act as the organisational lead for St Basils’ feedback processes, ensuring the effective implementation of St Basils’ Comments, Complaints, and Compliments Policy. The postholder will oversee the complaints and feedback processes in their entirety, ensuring complaints are handled promptly, fairly and resolved with well‑evidenced outcomes.
The Complaints Manager will have a thorough understanding of the Housing Ombudsman’s Complaints Handling Code requirements and will be responsible for ensuring compliance with the Code and for producing and submitting the relevant regulatory reporting.
The postholder will implement and lead an organisation‑wide lessons‑learned framework from complaints outcomes, driving change that improves services for thousands of young people, making sure they feel heard and respected.
The client requests no contact from agencies or media sales.

