Community jobs
About the role
The Membership Officer will play a key role in driving the growth and success of our membership programme.
Balancing proactive sales and advocacy with precise administration, managing the full subscription lifecycle from new applications to monthly renewals and financial workflows.
This role will ensure every member interaction is accurate, professional and supports both service delivery and income growth, while cross-selling NCVO services to maximise impact.
Key responsibilities
- Deliver seamless membership journeys through high-volume, detail-focused administration.
- Manage the subscription lifecycle, including accurate invoicing, renewals, and audits.
- Identify and act on growth opportunities to support membership expansion.
- Cross-sell NCVO services while ensuring financial and administrative excellence.
This is an exciting opportunity for a meticulous, customer-focused professional who enjoys combining operational precision with proactive engagement. You’ll be central to ensuring membership satisfaction, driving growth, and supporting NCVO’s mission to strengthen and empower the civil society sector.
Your background
- Experience in membership, customer service, sales support or subscription-based environments.
- Proven ability to manage high-volume administration with strong attention to detail and accuracy.
- Experience overseeing billing, invoicing, renewals or financial workflows.
- A track record of identifying growth opportunities and confidently cross-selling services.
- Strong CRM and data management skills, with a commitment to data integrity.
- Excellent communication skills and a professional, customer-focused approach.
This is an opportunity to be in a vital role at the heart of an organisation that champions and strengthens civil society. You’ll contribute directly to membership growth and satisfaction, making your work both commercially meaningful and purpose-driven.
About the team
Membership and Customer Services is a newly evolved team that exists to grow, connect and convene NCVO’s membership. The team acquires roughly 1,400 new members a year and offers care and support to retain 90% of its current 17K members.
We may close applications early if we receive a high volume of interest, so apply as soon as you can.
Why join us
With members at the heart of everything we do, we champion the charities and volunteers who make a daily difference to our communities across England. Join us and help us make communities stronger and support us making a bigger difference!
Some of NCVO’s great benefits include:
- 25 days’ annual leave (pro-rata for part-time staff), increasing based on years of service
- five days’ volunteering leave (pro rata for part-time staff)
- enhanced pay for maternity/adoption leave
- generous employer pension contribution of up to 8.5% of salary.
Find out more about the benefits of working at NCVO.
Do you have the commitment and values to make a real difference to the lives of people with care needs? Are you passionate about empowering them to improve their quality of life, promoting health and wellbeing and supporting them to realise their hopes, dreams and aspirations?
Creative Support is a not-for-profit organisation which provides high-quality, person-centred support to people with physical disabilities, learning disabilities, mental health needs and dementia. The support we offer is tailored to the individual, and promotes their independence and community engagement.
We are seeking a warm, compassionate and proactive Extra Care Registered Manager to provide person-centered care and support to our services users. The service based in vibrant, multi-generational Cecil Gardens which supports service users to be independent and foster connections with the community. Being the CQC Registered Manager, you will be responsible for the operational management of Cecil Gardens along with a wider senior team.
Cecil Gardens rated Good in ALL domains in 2026. We are on the journey to being an outstanding extra care service, and are looking for an ambitious, committed registered manager who is ready to help us and those we support reach our goals.
Working in collaboration with the landlord, stakeholders and local health and social care services, you will ensure that the highest standards of care and support are provided. You will ensure that the service empowers clients and meets their needs and preferences. You will work in conjunction with service users’ families and friends to promote a positive atmosphere within the service. The ability to work in an empathetic and holistic way in order to maintain orientation and independence is essential. You must be flexible, energetic and reliable. You will be responsible for managing a team of care staff at Cecil Gardens.
You must be willing to embrace all aspects of the role including, but not limited to, providing support with dignified personal care and domestic tasks, and supporting individuals to access employment, education, and social opportunities. We value the personal skills and interests you will bring to both the role and to the lives of the people we support. You must be willing to work occasional shifts including mornings, evenings and weekends.
Previous experience in services for people with a range of support needs is essential. Your approach will be warm, person centered and respectful. Creative Support is committed to your continuous professional development and you will have the opportunity to explore your training and development needs.
Vacancy Reference Number: 88226
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.
Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
We can only accept applications from candidates who are located in and eligible to work within the UK
Creative Support is a not for profit provider of person centered care and support



The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Complex Needs Service in Ealing.
Sounds great, what will I be doing?
The role empowers service users to manage their wellbeing, build independence, and achieve personal goals through tailored support and co-produced plans. It involves liaising with external agencies, facilitating group and community-based activities, and promoting social inclusion. The position ensures users understand and engage with the service, while actively monitoring safety and wellbeing. Team collaboration and flexibility are essential to meeting service goals and maintaining high standards of care.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will be passionate and dedicated to helping others with good empathy and a willingness to learn this role involves sleeping on site overnight between shifts and has some longer shift schedules with an element of cooking for a group you must capable and open to doing this as well
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Prospectus are delighted to be supporting our client with a much needed and impactful grant making position.
Come and fund the work that helps people rebuild their lives.
When someone is granted refugee status, the period that follows can involve significant uncertainty and risk.
Immediate needs such as housing and income sit alongside longer-term challenges, including access to legal advice, language support, education and employment. The immigration and resettlement system can add further barriers.
The foundation funds organisations that support refugees and people seeking asylum throughout their journey and that work to improve the systems that shape their lives.
We are hiring a Grants Manager to focus on this area of our Safer Futures priority.
You will:
• Back trusted partners with long-term, flexible funding
• Build open, constructive relationships with the charities and community organisations we fund
• Get out from behind the desk and use what you hear to shape funding decisions
• Support work that strengthens the systems around immigration and resettlement
At its best, this role contributes to fewer people navigating complex transitions alone.
It helps organisations plan and lead with confidence.
It supports funding that strengthens systems, not just services.
Know the migration sector?
Understand the realities facing refugees and people seeking asylum?
Believe funding can help shift systems as well as support people?
Come and do work that matters.
If you are interested, please apply with just your CV in the first instance (in Microsoft Word format). We are reviewing CVs on an ongoing basis, so it is highly recommended to submit your application as soon as possible. If you feel that you meet some of the job brief, but not all the criteria, please apply in the first instance or email Catherine at Prospectus.
As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you in your application.
The interview date: Tuesday 24th March 2026.
Our approach to candidates using AI in applications
We recognise that technology, including AI tools, can be helpful when preparing job applications, and we welcome the use of tools that support you in presenting your experience clearly. However, it’s important that your application genuinely reflects your own skills, experience, and voice. We therefore recommend reviewing any AI-generated content carefully to ensure accuracy and authenticity.
If you are invited to interview, we’ll want to hear directly from you about your skills and experiences. Any significant differences between your application and how you present yourself in person may negatively impact your application.
Requesting reasonable adjustments
We are committed to creating an inclusive recruitment process. If you require any reasonable adjustments to support you during the application or interview stages, please let us know. You can share your needs at any point in the process. Adjustments can be tailored to suit both physical and mental health needs. Our team will work with you to ensure you have what you need to perform at your best.
These two new roles will add capacity to our Outreach Support work, joining two colleagues who are currently supporting people to access private rented accommodation as part of the Refugee Homelessness Prevention Project across Greater Manchester.
This area of work is relatively new to Boaz, and is continuing after a successful pilot last year (a GMCA funded project, as part of their Refugee Welcome Programme). Through this pilot, we worked with over 200 people and supported 92 people to move into accommodation and sustain a tenancy. We saw referrals continue to rise last year, and know that this work is needed now more than ever.
The two new roles will involve working with single adults recently granted refugee status who have been assessed as having no priority need following a homelessness assessment and are rough sleeping, at risk of rough sleeping, or living in off-the-streets accommodation. The successful candidates will also work with families who have been granted refugee status and who are living in asylum hotels or temporary accommodation and need support to find onward accommodation.
In accordance with the Christian ethos and values of the Boaz Trust, the Support Worker is responsible for participating in the successful delivery of a frontline support service working with people who are facing homelessness after being granted refugee status:
The post holder will:
- provide practical and holistic support to people with refugee status who are referred into the project (individuals and families)
- build positive and productive relationships with colleagues in local authorities, housing providers, landlords and voluntary sector organisations
- play a supportive and collaborative role working alongside the wider staff team.
We're looking for two candidates with:
- Experience working to support marginalised people from diverse backgrounds in a casework role in a housing or homelessness context
- Highly effective communication and interpersonal skills, including communicating with those whose first language is not English
- An empathetic and patient approach when working with people.
If this sounds like you, we'd love to hear from you!
Find out more and and apply by downloading the recruitment pack below. The 'recruitment pack' contains a full Job Description and Person Specification as well as more details about the role and the organisation and how to apply.
The deadline for applications is 11.59pm on Tuesday 10th March 2026.We look forward to hearing from you!
Our vision is that people who seek safety in the UK are welcomed here and are free to live life in all its fullness.
The client requests no contact from agencies or media sales.
About the role
The Support Advisor will be at the forefront of our future-focused, one-route-in enquiry model.
As the first point of contact for members and customers, you’ll confidently diagnose needs, triage enquiries to the right services or specialist partners, and deliver a seamless, technology-enabled experience at scale.
Commercially aware and insight-driven, you’ll play a key role in driving organisational growth by identifying opportunities across consultancy, training, events and more—moving beyond reactive support to proactive, high-impact engagement.
Key responsibilities
- Manage high-volume phone and digital enquiries with professionalism and agility, delivering a consistent, high-quality customer experience across all touchpoints.
- Diagnose needs and triage customers to appropriate NCVO services or partners, identifying cross-selling opportunities and contributing to income targets.
- Maintain accurate, high-integrity CRM data to support insight and service innovation.
- Embed and utilise emerging AI tools to resolve routine queries efficiently.
This is an exciting opportunity for an ambitious, customer-focused professional who thrives in a fast-paced environment and wants to help shape the future of member engagement.
Your background
- Experience in a high-volume customer service, membership or contact centre environment.
- Strong communication skills, with confidence handling phone and digital enquiries professionally and efficiently.
- Proven ability to diagnose customer needs and triage or signpost to appropriate services.
- Commercial awareness, with experience identifying cross-selling or income-generating opportunities.
- Experience using digital and CRM systems, with a strong commitment to data accuracy and integrity.
- The ability to work at pace, manage competing priorities and maintain a consistently high-quality customer experience.
This is a great time to join an evolving team at NCVO and gives you the chance to experience member and customer engagement at a leading civil society organisation.
This role offers exposure across the organisation, opportunities to drive meaningful impact and the chance to contribute directly to our growth and influence.
About the team
Membership and Customer Services is a newly evolved team that exists to grow, connect and convene NCVO’s membership. The team acquires roughly 1,400 new members a year and offers care and support to retain 90% of its current 17K members.
We may close applications early if we receive a high volume of interest, so apply as soon as you can.
Why join us
With members at the heart of everything we do, we champion the charities and volunteers who make a daily difference to our communities across England. Join us and help us make communities stronger and support us making a bigger difference!
Some of NCVO’s great benefits include:
- 25 days’ annual leave (pro-rata for part-time staff), increasing based on years of service
- five days’ volunteering leave (pro rata for part-time staff)
- enhanced pay for maternity/adoption leave
- generous employer pension contribution of up to 8.5% of salary.
Find out more about the benefits of working at NCVO.
About the role
The Marketing Manager will drive high-impact, revenue-focused marketing that grows awareness, engagement and income across our commercial services, membership and campaigns.
This role will lead performance across paid, owned and earned channels, using data and insight to optimise results, increase leads and strengthen retention.
Working collaboratively with internal and external partners, you’ll deliver strategic, user-centred campaigns that maximise budgets, uphold brand standards and achieve measurable growth.
Key responsibilities
- Designing and implementing a revenue-focused marketing plan
- Creating measurable campaigns and outcomes
- Imbedding best practice and upholding the brand, creative and tone of voice
- Line management – supporting and coaching a small team.
This is a leadership opportunity for a commercially minded marketer who thrives on performance, collaboration and measurable growth. You’ll shape strategy, empower a talented team and play a pivotal role in driving sustainable income and engagement for NCVO.
Your background
- Proven experience delivering revenue-focused, performance-driven marketing campaigns that generate measurable growth.
- Strong expertise across paid, owned and earned channels, using data and insight to optimise results.
- Demonstrated ability to design and implement strategic marketing plans aligned to commercial objectives and brand standards.
- Experience leading and developing a small team, while managing budgets and collaborating effectively with stakeholders.
- Experience upholding and developing brand standards, creative quality and tone of voice.
- Strong stakeholder management skills, with experience collaborating across internal teams and external partners.
This is a great opportunity at NCVO at an exciting time, with the opportunity to shape strategy, drive sustainable income and lead high-impact campaigns that make a real difference.
About the team
The Marketing and Content team has evolved to include digital content, drives brand visibility, strategic messaging, and audience engagement. Through creative storytelling, innovative campaigns and cross-channel marketing, we deliver impactful campaigns that support engagement and income generation.
We may close applications early if we receive a high volume of interest, so apply as soon as you can.
Why join us
With members at the heart of everything we do, we champion the charities and volunteers who make a daily difference to our communities across England. Join us and help us make communities stronger and support us making a bigger difference!
Some of NCVO’s great benefits include:
- 25 days’ annual leave (pro-rata for part-time staff), increasing based on years of service
- five days’ volunteering leave (pro rata for part-time staff)
- enhanced pay for maternity/adoption leave
- generous employer pension contribution of up to 8.5% of salary.
Find out more about the benefits of working at NCVO.
THINK Recruitment are working with AMR Action UK to recruit an experienced Trusts & Grants Fundraiser to help secure vital funding that will support life-changing services and research. AMR Action UK is the leading UK patient charity for Antimicrobial Resistance provides research, education and support for people affected by the condition.
This role is an exciting opportunity for a relationship-driven fundraiser to manage and grow a portfolio of charitable trusts and foundations. Working remotely as part of a smalland collaborative fundraising team, you will play a key role in developing compelling funding proposals and building long-term partnerships with funders.
The Role
The Trusts & Grants Fundraiser will be responsible for developing and delivering a trusts and foundations income stream, identifying new funding opportunities and nurturing relationships with existing supporters.
You will research prospective funders, craft persuasive applications and proposals, and manage reporting requirements to ensure strong stewardship of grant funders.
Key Responsibilities
- Research and identify new grant-making trusts and foundations aligned with the charity’s mission
- Develop and submit high-quality funding applications and proposals
- Manage and grow a portfolio of existing trust and foundation supporters
- Build and maintain strong relationships with funders
- Prepare compelling impact reports and funding updates
- Work collaboratively with internal teams to gather project information and outcomes
- Maintain accurate records of applications, income and reporting deadlines
About You
You will be a confident communicator with strong written skills and a proven track record of securing income from trusts and foundations.
You will bring:
- Experience securing income from charitable trusts and foundations
- Excellent proposal and report writing skills
- Strong research and prospecting abilities
- The ability to manage multiple applications and deadlines
- A proactive and organised approach to relationship management
- A passion for improving health outcomes and supporting charitable work
What’s on Offer
- Permanent, full-time position
- Remote working (UK-based)
- Opportunity to make a meaningful impact within a health-focused charity
- Supportive and collaborative fundraising team
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Canary Wharf, hybrid (1 day per week in office)
Contract: Temporary, ongoing
Hours: Part-time, 21 hours per week over 3 days
Salary: £17.42 per hour + holiday (£31,800 salaried FTE)
Start Date: ASAP
Prospectus is delighted to be supporting our client in their search for a temporary Social Media and Content Officer. This role is part-time and temporary, working with an organisation that is a leading global charity focusing on research and advocacy for those living with diabetes.
Responsibilities:
- Create and post targeted daily content across the organisation's social media channels
- Work with fundraising and community engagement colleagues to develop compelling content that boosts awareness and sign-ups
- Monitor and response to enquiries across platforms, ensuring timely and supportive communication
- Track and engage the activity of partner organisations, influencers, and supporters
- Check and support with reports and other organisational written content, including website FAQs, promoting accuracy and consistency
Requirements:
- Recent experience in a similar role within the not-for-profit sector
- Strong design and content creation skills, with confidence using digital design tools
- Robust knowledge of social media, and confidence posting across varied platforms
- Ability to develop creative and engaging content, with high attention to detail
- Understanding and appreciation of accessibility, brand guidelines, safeguarding, and handling sensitive/emotional communications
- Excellent communication, especially written, and interpersonal skills
- Good time management and organisational ability
Applications will be reviewed on a rolling basis so please apply ASAP by submitting your CV in Word format.
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have a disability and require reasonable adjustments to any part of the process, please reach out to us.
George Watson’s College is looking for an organised and detail-focused Operations Officer to support the work of our Development Office.
This varied role plays a key part in managing the financial, operational and data systems that underpin fundraising and alumni engagement. The Operations Officer is responsible for accurately processing and reporting philanthropic income, managing the Development CRM (Raisers Edge), and working closely with the Finance Team to ensure strong controls, compliance and high-quality information.
We are seeking someone who enjoys working with data and systems, has a keen eye for detail, and values collaboration. In return, you’ll join a supportive school community and contribute to work that helps strengthen connections with alumni and create long-term impact for George Watson’s College.
Hours of work: 29 hours per week, 52 weeks per year, with the requirement for some evening and weekend work, as well as travel within Scotland and the UK. Flexibility is therefore required.
Salary: £36,721 - £41,838 (Based to 36.25 hours and 52 weeks) this equates to £29,376 - £33,470 (Based on 29 hours per week)
Benefits: Seven weeks annual leave (two to be taken at Christmas and New Year, automatic enrolment in the contributory support staff defined contribution pension scheme, reduced school fees at George Watson’s College for children of staff, Membership of the Galleon Club (the school’s fitness club)
The client requests no contact from agencies or media sales.
Salary: £24,800 per annum (£31,000 FTE)
Base: This role is primarily remote, with regular travel required to support programme delivery. The successful candidate will typically travel one day per week to Manchester and one day per week to the North East of England to support the delivery of workshops, events and engagement activity. There will also be occasional travel to the Rees Foundation Head Office in Droitwich, Worcestershire. Due to the frequency of travel required, applicants should be based within reasonable travelling distance of the Manchester and North East delivery areas, ideally within Northern England and must have access to a vehicle.
Do you want to make a difference in the lives of others? Do you want to work with like-minded professionals in a great team?
Rees seeks to support those who have, at some stage in their lives, been in foster care or residential care, including those with custodial experience. The charity understands the importance of having a lifelong support network. Our aim is to help care experienced people thrive in all aspects of their lives at any age. We seek to listen and offer help and advice about any aspect of life where support may be helpful.
Rees delivers its services and products to public and voluntary sector commissioners, businesses, other agencies, and professionals.
Overview
The Regional Project Co-Ordinator will support the planning, coordination and delivery of programmes and initiatives designed to support individuals who have spent part of their childhood in the care system.
Working closely with colleagues, delivery partners and stakeholders, the Project Co-Ordinator will help ensure programme activity runs smoothly and reaches those who may benefit most. The role combines organisational project coordination with hands on delivery, including supporting workshops, events and engagement activity with partners and care experienced people.
This is an exciting opportunity to contribute to meaningful initiatives designed to improve wellbeing, connection and life outcomes for care experienced people.
Key Responsibilities
1. Project Management
• Oversee the day to day coordination of programmes and initiatives.
• Support the planning and practical delivery of workshops, events and programme activity.
• Attend and assist with the delivery of sessions alongside partners and stakeholders.
• Develop and maintain project plans, monitor progress and adjust activity where required.
• Coordinate delivery partners to ensure services are provided on time and meet the needs of care experienced people.
2. Communication and Stakeholder Management
- Build and maintain positive relationships with delivery partners, commissioners, professionals and local stakeholders involved in programme delivery.
- Act as the primary point of contact for all stakeholders.
- Address any issues or concerns raised by stakeholders promptly and effectively.
- Organise and facilitate meetings, ensuring communication is clear and action points are followed up.
- Prepare and send out project-related communications, updates, and reports to stakeholders.
3. Performance Monitoring and Reporting
- Adhere to agreed project Key Performance Indicators (KPIs).
- Maintain accurate and up-to-date project documentation, including progress reports, risk logs, and other relevant documents.
- Monitor and report on project budgets, identifying any potential overruns or issues.
- Collect and analyse data/feedback on programme outcomes and evaluate the success of projects upon completion, ensuring outcomes align with the charity’s mission and strategic goals.
- Prepare and present reports on the effectiveness and impact of the programmes/initiatives to commissioners/stakeholders.
- Assist with the preparation of funding applications, reports, and other documentation for funders.
- Provide recommendations for process improvements to enhance project delivery in the future.
4. Budget Monitoring and Reporting
- Liaise with the finance team who will prepare regular financial reports for commissioners.
- Identify and address any financial risks or discrepancies and raise them with the finance team.
5. Compliance and Quality Assurance
- Implement quality assurance processes to maintain high standards of service delivery.
6. Additional Duties
- Participate in meetings, training sessions, and other events as required.
- Contribute to the continuous improvement of the various programmes and initiatives.
- Work in line with the charity’s ‘Vision and Values’.
- Work to deadlines and respond in a flexible way to changing demands.
- Maintain a positive demeanour that supports a happy working environment and remain flexible and professional at all times.
- Treat other staff/care leavers and other agencies as one expects to be treated oneself.
- Be a good ambassador for the organisation in any external dealings.
- Undertake continuing professional Development (CPD) with support from your manager to further enhance your skill base.
- Perform other duties as assigned by line manager.
Qualifications and Skills
Essential:
- Ability and willingness to travel regularly to Manchester and the North East to support programme delivery.
- Access to a vehicle.
- Proven experience in project management within healthcare, social work or not-for-profit sectors.
- Excellent organisational and time management skills with the ability to manage multiple tasks simultaneously.
- Strong written and verbal communication skills with the ability to liaise effectively with a range of stakeholders.
- Ability to manage and prioritise tasks effectively, ensuring accuracy and quality in all work.
- Ability to analyse data and prepare comprehensive reports.
- Budget monitoring skills.
- Ability to identify problems early and develop practical solutions.
- Proficiency in using project management software and Microsoft Office Suite.
Desirable:
· Local knowledge of, or experience working within, the Manchester and North East communities where programme activity takes place would be an advantage.
· Understanding of the challenges faced by individuals who have been in the care system.
· Professional certification in project management (e.g., PMP, PRINCE2).
Personal Attributes
- Comfortable engaging with partners, professionals and participants during workshops, events and programme activity.
- Empathetic and compassionate, with a genuine desire to improve the lives of care leavers.
- Proactive and solution-oriented mindset.
- Ability to work independently and as part of a team.
- High level of integrity and professionalism.
Application Process
Interested applicants who possess the above skills and experience are invited to submit their CV and a covering letter and we will send you an application form to complete. We encourage applicants from all backgrounds and welcome applications from those who are care leavers.
Our aim is to help care leavers thrive. Our projects are available to anyone over 16 who has been in foster care or residential care as a child.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Volunteer Manager – East Anglia
Reporting To: Senior Volunteer Manager
Salary Range: £25,000 per annum
Contract Type: Permanent
Location: East Anglia Depot, Ipswich
Hours/Days per week: 35 hours per week, 9am – 5pm, Monday – Friday.
About Us
The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.
The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.
The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.
Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.
Purpose of the Job
We are looking for the Volunteer Manager to play a key role in supporting our volunteers at our well-established East Anglia Depot. You will be accountable for recruiting and retaining volunteers, supporting them on a daily basis, and working closely with the Operations team to deliver a highly positive volunteer experience. Data management, analysis and reporting is also an essential part of this role.
Duties and Responsibilities
• Responsible for the end-to-end volunteer experience at the East Anglia Depot
• Recruit, induct, and support volunteers
• Handle individual volunteers’ queries and issues
• Carry out administrative tasks including using the Volunteer Management System in Microsoft Dynamics. Report on and utilise the data to make positive changes.
• Manage volunteer feedback and implement effective problem-solving techniques and strategies.
• Develop and deliver volunteer recruitment campaigns
• Support volunteer events for recruitment and recognition
• Lead the implementation of volunteer-related policies and continuous improvement initiatives locally
• Support other teams across the organisation to develop skillsets to better support volunteers across the organisation
• Act as a local ambassador for the organisation
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



37.5 hours per week / permanent / working Monday to Friday, 9am-5pm with the requirement of working one late shift per week, one shift at the weekend per month and be part of an out of hours ‘on-call rota’.
is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
Our Values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.
Are you a person-centred leader who thrives on empowering others and driving positive outcomes for young people?
If so, we have an exciting opportunity for you to join us as the Deputy Supported Housing Manager at Lansworth House, one of our two 24-hour high supported housing services across Brighton & Hove.
Our provide safe, supportive accommodation for young people at risk of homelessness, creating a place where they can feel secure, valued, and empowered. At Lansworth House, we provide 20 bedspaces alongside welcoming shared communal spaces for young people aged 16–25.
We take a trauma-informed and psychologically informed (PIE) approach, ensuring every resident receives thoughtful, compassionate support that recognises their individual experiences. Through this framework, we help young people build essential life skills, gain confidence, set meaningful goals, and move toward independent, fulfilling futures with hope and direction.
You will join a passionate team of Support workers, Night workers and Bank staff who provide day-to-day guidance around housing, budgeting, living skills, education, employment, and building healthy relationships. Located in the heart of Hove, our service maintains strong links within the local community and plays a key role in supporting young people to thrive.
What you will be doing
As Deputy Supported Housing Manager, you will play a key role in the running, quality, and impact of our services. Working closely with the Supported Housing Manager, you will help lead a safe, supportive, and high-performing environment where young people can thrive.
Service Provision
You will support the Supported Housing Manager with the day-to-day delivery of the service, ensuring we meet all requirements set out in the service specification and remain fully compliant with Regulator of Social Housing (RSH) and Ofsted standards. Your responsibilities will include:
- Overseeing the full referral, interview, and induction process for all bedspaces and ensuring that every resident understands their Occupancy Agreement and House Rules.
- Maintaining the quality, safety, and presentation of the accommodation by working closely with our Housing and Property Services team to coordinate estate inspections, health and safety risk assessments, repairs, and the timely turnaround of void rooms.
- Supporting effective income collection across the service, working with the Rents team to build and maintain a positive rent-payment culture among residents.
Leadership and People Management
You will directly line-manage members of the staff team, ensuring their practice, professionalism, and development reflect our high standards. You will:
- Provide coaching, guidance, and clear expectations to ensure staff feel confident, supported, and motivated in their work with young people.
- Create a team culture rooted in creativity, consistency, and best practice, ensuring staff are equipped to empower young people to reach their goals while maintaining appropriate and safe boundaries.
- Be responsible for creating and maintaining staff rotas to ensure adequate service coverage at all times.
General Responsibilities
- Participate in the management on-call rota, offering out-of-hours support to services across the wider locality.
- Embed Psychologically Informed Environments (PIEs), Trauma-Informed approaches, and restorative practices throughout your work, ensuring our support model is compassionate, reflective, and person-centred.
If you are enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
About you
You will bring experience working in supported housing or similar services, supporting young people and/or adults at risk, along with proven experience in managing or supervising a team. You will already have a solid understanding of the Regulator of Social Housing (RSH) and Ofsted frameworks, as well as a strong working knowledge of Trauma-Informed Care and Psychologically Informed Environments (PIE).
You will be an effective communicator with strong facilitation skills, able to navigate challenging situations with confidence, calmness, and a solution-focused approach. You will also have experience overseeing safeguarding procedures within residential settings, ensuring safety, accountability, and robust decision-making. Just as importantly, you will understand the importance of maintaining professional boundaries, modelling best practice for the team and the young people we support.
CLOSING DATE: Sunday 15 March 2026 at midnight.
PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.
Our mission is to help children and young people have a fair chance to be who they want to be.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about supporting people at a critical point in their lives? Do you believe everyone deserves to feel safe, respected, and supported?
We are looking for three Hostel Support Workers to join our team at a 14-bed, 24-hour hostel, where you will play a vital role in creating a calm, welcoming, and well-managed environment for residents experiencing homelessness.
Working day and evening shifts, you will provide practical, emotional, and safeguarding support to vulnerable adults, ensuring their welfare, dignity, and protection at all times. You will remain alert to risk, respond confidently to incidents or concerns, and follow clear safeguarding and risk-management procedures to keep residents and colleagues safe.
You will hold a small caseload of residents, offering person-centred, trauma-informed key-work support that helps individuals build independence, stability, and wellbeing. This will include encouraging engagement with support services, promoting positive routines, and helping residents work towards longer-term housing and life goals.
Working closely with colleagues across the service, you will:
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Maintain accurate records and case notes
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Communicate clearly with the wider team
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Deliver effective handover between shifts to ensure continuity of care and support
Above all, you will help foster an environment where residents feel safe, listened to, and encouraged, supporting them to move forward at their own pace.
This role is ideal for someone who is compassionate, resilient, and committed to making a meaningful difference—whether you bring previous hostel experience or are looking to grow your career in homelessness and supported housing services.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
We’re looking for a strategic and dynamic marketing leader who is an expert at inspiring support and significantly growing income through Individual Giving or Direct Marketing programmes. The Head of Supporter Experience and Marketing is an exciting new role at Mary’s Meals UK, driving income and deep support for our school meals programmes through the development of warm supporter communications and excellent supporter care.
The role will lead a newly formed team, therefore the successful candidate must have a brilliant track record of managing, inspiring and empowering teams to build a strong culture and create momentum against key objectives. You are someone who cares deeply about the people you lead and believe that how things are done is just as important as the end results.
The core focus is to lead the creation of holistic and dynamic supporter journeys, in collaboration with Growth and Partnership and Creative Communications colleagues, that deepen the connection with our supporters, reinforces the impact of their support, and builds lifelong support.
In the marketing space, you’ll oversee the strategic direction and impact of our email and direct mail communications, with a focus on generating income, strong ROI and engagement. The Head also leads the Supporter Experience (supporter care) team who enhance supporter retention and satisfaction by ensuring supporters can easily contact Mary’s Meals, receive a warm and personal experience that aligns with the Mary’s Meals values, and process and acknowledge donations effectively.
We’re looking for an energetic leader who thrives on working in a fast-paced environment, juggling multiple priorities while always keeping an eye out for incredible opportunities to grow supporter income and engagement.
Innovative, agile and entrepreneurial – you’ll ensure that growing Mary’s Meals’ mission with urgency and passion, remain central to all Supporter Experience and Marketing work, while remaining true to our values and mission.
Please follow instructions on the Charity Job website and you will be redirected to our website.
Applicants must hold full right to work in the UK.
We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.
Closing date for applications is Wednesday, 18 March 2026.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.


