Community and access learning manager jobs
PURPOSE OF POSITION
This role will be responsible for developing and reviewing organisational standards of support in line with contractual and regulatory standards, leading on quality assurance, performance monitoring, and continuous improvement as well as supporting compliance and regulatory requirements.
To lead on the development of new models of support practice which are person centred and trauma informed, working closely with operational managers, frontline teams, and the Head of Compliance, the post-holder will ensure that services delivered to vulnerable adults are safe, effective, person-centred, compliant, and consistently achieving positive outcomes.
The role will provide strategic oversight of quality and performance data, lead on the interpretation and analysis of operational and compliance information, identify emerging risks and trends, and support leaders to implement improvements. The post-holder will also drive organisational learning, promote consistency in practice across services, and lead the development of a robust framework to capture and embed the resident voice in service delivery and improvement. Enabling residents to have a significant contribution in shaping services and contributing to an inclusive and safe community. In addition, this will support contributing to achieving the social housing consumer standard around transparency, influence and accountability.
RESPONSIBILITIES & ACCOUNTABILITIES
Quality Assurance and Performance Oversight
-
Lead the quality assurance function across support services
-
Review and analyse and interpret quarterly performance, identifying risks, trends, gaps, and areas of concern, as well as providing solutions
-
Provide comprehensive analysis and evidence-based recommendations to operational and senior management teams
-
Ensure quality standards are consistently applied across all services
-
Monitor service delivery against contractual, regulatory, and organisational standards
-
Produce high-quality reports identifying key findings, themes, risks, opportunities, and improvement actions to support strategic and dynamic problem solving, as well as continuous improvement
-
Maintain oversight of our Service Improvement Plan and monitor progress against agreed actions and outcomes
Data Analysis and Insight
-
Lead on the collection, interpretation, and deep analysis of operational, performance, quality, compliance, and outcome data
-
Translate datasets into meaningful insights to support informed decision-making
-
Identify emerging trends, performance risks, and opportunities for service enhancement
-
Produce executive summaries and reports for senior leadership teams and governance meetings
-
Use data to drive continuous improvement and demonstrate service impact
Development of Support Practice
-
Be responsible for developing person centred and trauma-informed practice standards for our support services
-
Contributing to creating a Psychologically Informed Environment across the organisation
-
Develop our reflective practice offer across all services
-
Lead on the development and implementation of an accredited programme of independent living skills activities for our residents
Impact and Performance Management/Reporting
-
To lead on impact and performance, providing leadership and line management to Impact Specialist
-
Lead and facilitate regular KPI and performance review meetings with Frontline Management and services
-
Challenge and support managers to understand performance outcomes and develop improvement plans
-
Track progress against agreed targets and improvement actions
-
Ensure accountability and ownership for quality and performance outcomes across services
-
To maintain up to date project management and reporting records
-
To write and present regular reports for senior management and external stakeholders/partners, on the development and progress of Quality Assurance.
-
To contribute to the updating of InForm to capture performance requirements
Practice Development and Workforce Support
-
Design and deliver workshops, quality forums, and learning sessions for frontline staff and managers
-
Promote consistency of practice across all services
-
Share learning from audits, complaints, incidents, safeguarding concerns, resident feedback, and performance reviews
-
Develop resources and tools to support high-quality, person-centred service delivery
-
Foster a culture of continuous learning, accountability, and quality improvement
Resident engagement and accountability
-
To lead on the development of a programme of resident engagement, empowerment and involvement, which targets resources to build strong, sustainable support services that engage proactively with local communities
-
Establish meaningful opportunities for residents to influence service design, delivery, and improvement through expression of voice, listening, connecting and motivating each other; promoting a culture of co-production
-
Develop methods for gathering, analysing, and responding to resident feedback
-
Ensure resident experiences and outcomes are reflected within quality assurance processes
-
Provide leadership and management of Resident Engagement Specialist
General
-
To attend internal meetings as and when necessary, for example Directorate, Management and Planning meetings
-
To undertake such other duties within the competence of the post holder which may be required from time to time.
Ideal attributes for meeting the needs of position and being an effective member of the wider Your Place team.
Experience
-
Experience supporting rough sleepers and homeless people with complex needs, including mental health, substance use and physical health.
-
Experience developing and reviewing quality frameworks, audits, service standards, action plans and improvement processes.
-
Experience developing and implementing monitoring, evaluation and learning frameworks.
-
Understanding of safeguarding and MARAC processes.
-
Experience of reflecting critically upon own practice in order to improve the experience for service users
Skills, knowledge & Abilities
-
Strong organisational and project management skills, with confident use of Microsoft Office and digital recording, analysis and reporting systems.
-
Strong understanding of issues affecting rough sleepers and homeless people with complex needs, including barriers to accessing services, sustaining accommodation and engaging with support.
-
Strong analytical skills, able to interpret performance, safeguarding, complaints, incidents, outcomes and resident feedback data into clear recommendations.
-
Strong communication and facilitation skills, including leading workshops, learning sessions, reflective practice and quality forums.
-
Ability to produce clear reports, briefings and presentations for managers, senior leaders, commissioners, boards and governance forums.
-
Sound knowledge of safeguarding, risk assessment, confidentiality, information governance and professional boundaries when supporting vulnerable adults
-
Strong understanding of anti-discriminatory practice.
-
Good case-management recording skills, ideally with experience of InForm.
Personal qualities
-
Flexible and resilient
-
Patient and pro-active
-
Personable and energetic
-
Self-motivated
-
High attention to detail and accuracy
-
Commitment to the values of compassion, collaboration, inclusion and growth
Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.
Our mission to solve homelessness in east London, one person at a time!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Working across Berkshire, Surrey Heath, Farnham & North-East Hampshire
If your idea of a great day at work involves leading a walk in the countryside, singing with a group, trying a new activity, supporting someone to regain confidence and finishing the day knowing you've genuinely made a difference, we'd love to hear from you.
At Younger People with Dementia (YPWD), we support adults diagnosed with young onset dementia (diagnosed under the age of 65) to remain active, connected and independent through meaningful activities, one-to-one support and community programmes.
This isn't a personal care role. It's about helping people continue to live well, enjoy life and do the things that matter most to them.
What You'll Do
As part of our friendly and supportive team, you'll help deliver a wide range of engaging activities, from art, walking and singing to katakanuing, reader groups and community outings. You'll also provide one-to-one support, help plan future sessions and complete the records that enable us to deliver safe, high-quality services.
No two days are the same, and we're looking for someone who enjoys variety, uses their initiative and loves helping others have fun.
About You
We're looking for someone who:
- Is kind, compassionate and approachable.
- Enjoys being active, creative and making people smile.
- Builds positive relationships and communicates well.
- Is organised and understands the importance of accurate record keeping.
- Is confident using IT, including email and Microsoft Office.
- Is reliable, adaptable and happy to get stuck in.
- Enjoys working independently but knows that great teamwork delivers the best outcomes.
You don't need to be an expert in dementia, we can teach that. What matters most is your attitude, your values and your willingness to learn.
The Kind of Person Who Thrives Here
At YPWD, our values are Inclusive, Supportive, Enabling and Innovative. They're not just words on a wall, they shape how we work every day.
We work hard, laugh often, support each other and leave egos at the door. We value people who are kind, humble and willing to roll up their sleeves when needed. We communicate openly, celebrate each other's successes and focus on finding solutions rather than blame.
If you're someone who enjoys being part of a team, brings a positive attitude and wants to make a genuine difference, you'll fit right in.
If you're looking for workplace politics, unnecessary drama or somewhere to simply 'do your hours', we're probably not the right organisation for you. If you're looking for meaningful work with great people, we'd love to hear from you.
Essential Requirements
- Full UK driving licence.
- Daily access to a roadworthy vehicle insured for business use.
- Willingness to travel across Berkshire, Surrey Heath, Farnham and North East Hampshire.
- Enhanced DBS check (or willingness to obtain one).
- Right to work in the UK.
What We Offer
- 26 days annual leave plus bank holidays.
- Pension scheme.
- Enhanced sickness absence scheme.
- HSF Health Cash Plan.
- Excellent training and development opportunities.
- A supportive team where your ideas are welcomed and your contribution is valued.
- Free office parking.
Interested?
We want our recruitment process to be welcoming, fair and give you the opportunity to experience what it's like to work at YPWD.
Our recruitment process includes:
- Application: Submit your CV and a covering letter explaining why you'd like to join YPWD.
- Stage One Interview: This includes a short presentation and an interview exploring your experience, values and approach to supporting people living with young onset dementia.
- Workshop Visit: Candidates progressing from the first interview will be invited to visit one of our activity workshops. This gives you the opportunity to experience our services, meet the team and ensure the role is the right fit for you.
- Stage Two Interview: A final interview to explore your suitability for the role in more depth.
- Pre-employment Checks: Any offer of employment will be subject to satisfactory references, right to work checks and an Enhanced DBS check.
Closing date: Sunday 6 September 2026
Stage One Interview: Monday 14 September 2026
Workshop Visit: Monday 21 or Tuesday 22 September 2026
Stage Two Interview: Wednesday 24 September 2026
YPWD is committed to creating an inclusive workplace and welcomes applications from all backgrounds. We are committed to safer recruitment, and all appointments are subject to satisfactory pre-employment checks, including references, right to work and an Enhanced DBS check where required.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Chief Executive Officer will provide strategic, operational and values-led leadership for Home-Start Norfolk, ensuring the charity delivers its mission, supports its families effectively and remains financially sustainable. Working closely with the Board of Trustees, the CEO will lead the organisation’s strategy, people, services, partnerships, governance, income generation and volunteer strategy, while acting as an ambassador for the charity and its work.
Key Responsibilities
Strategic Leadership
-
Lead the development and delivery of the charity’s strategic plan in partnership with the Board of Trustees.
-
Translate the charity’s vision, mission and values into clear priorities, measurable objectives and effective operational plans.
-
Identify opportunities for growth, innovation, collaboration and improved impact.
-
Ensure services and activities remain responsive to beneficiary needs and changing external circumstances.
Governance, Compliance and Risk
-
Support the Board of Trustees to fulfil its governance responsibilities through clear reporting, sound advice and timely information.
-
Ensure the charity complies with charity law, company law where applicable, employment law, fundraising regulation, data protection requirements, safeguarding duties and all relevant regulatory obligations.
-
Maintain a robust approach to risk management, internal controls, policies and procedures.
-
Promote transparency, accountability and ethical decision-making across the organisation.
Financial Leadership and Income Generation
-
Provide overall leadership for financial planning, budgeting, forecasting and long-term sustainability.
-
Work with trustees and senior colleagues to ensure resources are used effectively and in line with charitable objectives.
-
Lead the development of a diverse and resilient income strategy, including grants, trusts and foundations, individual giving, corporate partnerships, contracts and other appropriate income streams.
-
Maintain strong relationships with funders, commissioners, donors and supporters, ensuring excellent stewardship and reporting.
Service Delivery, Quality and Impact
-
Ensure the charity delivers high-quality, safe and effective services that achieve positive outcomes for families.
-
Embed continuous improvement, evidence-based practice and meaningful beneficiary involvement.
-
Oversee monitoring, evaluation and impact reporting to demonstrate the value and effectiveness of the charity’s work.
-
Champion safeguarding, inclusion, accessibility and dignity in all areas of service delivery.
-
Comply with Home-Start UK’s Quality Audit Policies and Process, to ensure the charity maintains a high standard of quality assurance.
People, Culture and Organisational Development
-
Lead, support and develop the senior leadership team and staff, creating a positive, inclusive and high-performing culture.
-
Ensure the charity has the right structures, systems, skills and capacity to deliver its strategy.
-
Promote wellbeing, learning, accountability and collaboration across the organisation.
-
Ensure effective HR, performance management and recruitment practices are in place.
Volunteer Leadership
-
Provide strategic leadership for the development and delivery of the charity’s volunteer strategy, ensuring it supports organisational priorities and beneficiary needs.
-
Oversee effective volunteer recruitment, induction, training, supervision, support, retention and recognition.
-
Ensure volunteers are valued, well-supported, appropriately deployed and able to contribute safely and confidently to the charity’s work.
-
Develop a sustainable volunteer workforce plan, identifying current and future volunteer capacity, skills and support requirements.
-
Promote a positive volunteering culture that reflects the charity’s values and strengthens engagement, inclusion and community connection.
External Relations, Partnerships and Advocacy
-
Act as the public face and senior ambassador for the charity, representing it with credibility and confidence.
-
Build and maintain strong relationships with beneficiaries, partners, funders, commissioners, local communities, statutory bodies and sector networks.
-
Raise the charity’s profile and influence through effective communications, thought leadership and advocacy.
-
Promote collaboration and partnership working to extend reach, improve outcomes and strengthen sustainability.
The client requests no contact from agencies or media sales.
About the Role
Rough sleeping pathways only work when the system around people moves with urgency, consistency and accountability. This role is about making sure people sleeping rough, or at risk of returning to the streets, are not left waiting, drifting between services, or losing accommodation because barriers have not been gripped quickly enough.
As Outreach Housing Pathway Coordinator, you will work within Camden’s integrated Rough Sleeping and Outreach Hub to help people access and sustain appropriate accommodation. You will hold oversight of where people are in their housing journey, identify what is blocking progress, and work with outreach teams, Navigators, hostels, pathway providers, community safety partners and statutory services to keep plans moving.
You will focus on the points where pathways can break down: delays, exclusions, unsuitable offers, unresolved risks, street activity linked to accommodation, or support needs that have not yet been fully understood or responded to. Through assertive engagement, practical case coordination and strong partnership working, you will help people stabilise their accommodation and reduce the risk of returning to rough sleeping.
Working within Camden’s No Wrong Door model, you will bring grip, judgement and persistence to complex situations, ensuring people experiencing multiple disadvantage receive a response that is joined-up, trauma-informed and focused on lasting routes away from the street. SHP will support you with the training, reflective practice and development opportunities needed to continue building your expertise in this work.
About you:
- You understand that people experiencing rough sleeping are often navigating trauma, exclusion, unmet needs and systems that have not worked for them. You bring patience, persistence and a clear belief that people should not be written off when engagement is difficult.
- You know how homelessness pathways, outreach services and supported accommodation can work together, and you can spot where delays, exclusions or gaps in communication are putting someone’s route away from the street at risk.
- You are confident working with complexity. You can hold risk, need and accountability together, making balanced decisions while keeping people’s safety, dignity and long-term accommodation sustainment at the centre.
- You build relationships that help things move. Whether you are speaking with someone on the street, a hostel, a Navigator, a statutory service or a community safety partner, you communicate clearly, follow through on actions and keep people focused on solutions.
- You bring practical judgement, emotional resilience and a trauma-informed approach to your work, with the ability to stay calm and purposeful when situations are challenging, stuck or urgent.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 16th August at midnight
Interview date: Tuesday 25th August at SHP Head Office in Kings Cross
This post will require an Enhanced DBS check (processed by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Youth Employability Service Team Leader
Location: CXKHastings Base
Salary: £32,019 - £34,661 depending on experience
Hours: 37 hours per week, Full Time
Contract: Permanent
Reports to: Youth Employability ServicesArea Manager
About CXK
CXK empowers people to succeed in employment, education and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values:
· Ethical – We work with professionalism, honesty and integrity
· Passionate – We reach out enthusiastically to all who need out support
· Innovative – We inspire, enhance and improve
· Collaborative – We engage, support and share with others
You can click here to learn more about us.
The Youth Employability Service
CXK delivers the Youth Employability Service (YES) across East Sussex, commissioned by East Sussex County Council. We offer information, advice, support and guidance to young people in academic years 12 and 13 who are not in education, employment or training (NEET), helping them to explore their options, plan and then take their next steps. We also work with schools supporting young people in year 11 who are at risk of becoming NEET. Liaising with a range of other services, YES is focussed on supporting young people to achieve their potential.
The Team
The YES team support young people from across the county, seeing them at CXK bases, partner venues or in community settings. The team assess and action plan with young people referred to the service, supporting them to understand their options and take steps toward achieving their goals around education, training and /or employment. Working with a wide range of young people, the team approach is focused, creative and persistent, building on young peoples’ confidence and motivation alongside their skills and personal growth.
About the Role
We are seeking an experienced and motivated YES Team Leader to support the delivery of a high-performing Youth Employability Service across East Sussex. You will provide line management and case management support to a team of advisers, ensuring young people achieve positive outcomes in employment, education and training while maintaining high standards of quality and performance.
Working closely with the Area Manager, you will use performance data and service metrics to monitor delivery, identify areas for improvement and contribute to service planning. You will support quality assurance activities including audits, observations and continuous improvement initiatives.
You will oversee referral allocation and caseload management, ensuring service standards and contractual requirements are met. A key part of the role involves managing the service database to support the tracking of young people across East Sussex, working closely with the East Sussex County Council Data Team to ensure data accuracy, compliance and effective reporting
The role also requires effective partnership working, representing YES and CXK at stakeholder meetings, developing positive relationships with external agencies and promoting the needs of young people who are NEET or at risk of becoming NEET. You will support staff with safeguarding, risk management and professional development, while championing youth participation and ensuring young people's voices are heard within the organisation.
About You
This is an excellent opportunity for a confident leader with experience of managing staff within a service supporting young people. You will be committed to achieving positive outcomes for young people, have strong communication and relationship-building skills, and be able to effectively use data to drive service performance and improvement.
Minimum Criteria
- Demonstrable experience of successfully managing teams and monitoring individual targets.
- Experience of developing positive professional relationships with colleagues and external stakeholders.
- Experience of managing performance through the effective use of data and performance information.
- Experience of supporting staff in relation to safeguarding and risk management issues.
- Strong communication and organisational skills.
Essential Criteria
- Maths and English GCSE Grade C/4 or above (or equivalent).
- Experienced in the use of Microsoft Office products, including Outlook, Word, Excel, PowerPoint and Teams.
- Ability to use initiative, make decisions and manage competing priorities
- Commitment to professional development and undertaking relevant training.
- Full UK driving licence, access to a vehicle and willingness to travel as required.
- Availability for occasional evening and weekend work.
Desirable Criteria
- Level 3 IAG qualification (or relevant experience) and willingness to work towards further qualifications.
- Knowledge of services supporting young people into education, employment and training.
Skills and Knowledge
At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.
Please click here to view the job description and person specification.
Employee Experience
A career with CXK is deeply rewarding and offers the opportunity to make a lasting difference in the lives of young people. As part of the Youth Employability Service (YES) team, this role gives you the chance to empower and motivate your team to support young people to take positive steps into education, employment, or training.
At CXK, we are committed to supporting our staff to grow, thrive, and develop their potential. You’ll be part of a supportive and collaborative team that values inclusion, wellbeing, and continuous learning.
Benefits of working with us
Our employee benefits include:
· 30-33 days holiday, plus bank holidays
· Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)
· Benenden private healthcare cover
· Flexible working
· Enhanced maternity and paternity leave
· Training and development programmes and opportunities
· Mental and physical healthcare initiatives and more
All appointees will be subject to an enhanced DBS Check.
Recruitment Timeline
Vacancy closing date: Tuesday 25th August 2026
Application review date: Wednesday 26th August 2026
Interview dates from: Friday 28th August 2026
New Business Manager
£38,554 a year
London Office/Remote Worker
Job description
1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
The New Business Manager role is an exciting opportunity for an experienced fundraiser to join Scope's Partnerships and Philanthropy team. You'll play a key role in helping us secure new corporate supporters, grow income and build partnerships that create lasting change for disabled people.
Permanent, Full time (35 hours a week)
Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW and working from home.
Closing date for applications: 11:59pm GMT, Wednesday 12 August 2026.
The role
Working as part of the Partnerships and Philanthropy team, you will manage the full new business cycle, from identifying and qualifying prospects through to developing compelling proposals and securing partnership agreements. You will build strong relationships with decision-makers, manage a pipeline of opportunities and help deliver income that supports Scope's strategic priorities.
You will:
· Identify, secure and develop new corporate partnerships that generate sustainable income and support Scope’s mission.
· Build and manage a strong pipeline of prospects, delivering against agreed income and activity targets.
· Develop relationships with senior decision-makers and convert opportunities into long-term partnerships.
· Create compelling partnership proposals, pitches and presentations that demonstrate shared value.
· Lead partnership opportunities from initial engagement through to negotiation and agreement.
· Monitor pipeline performance, forecasting and reporting, identifying risks and opportunities to maximise income growth.
· Work collaboratively across Scope to develop fundraising propositions aligned to organisational priorities.
· Represent Scope externally, building networks that strengthen our profile and generate new opportunities.
For more information about the role’s responsibilities and the skills and experience required, please visit our website
Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.
About you
We are looking for someone who is passionate about building partnerships and generating income. You'll be a confident communicator who enjoys opening doors, developing relationships and creating opportunities that support Scope's work.
You will bring experience in corporate fundraising, business development or a similar income-generating role. You will be proactive, target-driven and comfortable managing multiple opportunities at different stages of the fundraising cycle.
You will be someone who:
· Has experience securing new business and developing corporate partnerships.
· Can create compelling proposals, pitches and presentations.
· Builds strong relationships with corporate partners and key stakeholders.
· Has experience managing projects and working with multiple stakeholders.
· Can manage a pipeline of opportunities and deliver against income targets.
· Is confident using CRM systems and reporting on performance.
It would be great if you also bring:
· Understanding of the social model of disability.
· A professional fundraising or marketing qualification.
· Knowledge of fundraising and marketing compliance and regulations.
We welcome applications from people with lived experience of disability and from all backgrounds.
We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.
Additional information
You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.
Anonymised applications
We use an anonymised application process to support our commitment to equality, diversity and inclusion.
All applicants must submit an anonymised CV and complete a short online application form.
Our values
Pioneering, Courageous, Connected, Open, Fair.
We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.
Disability confident scheme
We are proud to be a charity committed to disability equality. We welcome applications from disabled people and anyone with an impairment, long-term condition, or access need. We want our colleagues to reflect the diverse communities we serve.
Scope is a Disability Confident Leader. We are committed to making sure disabled people have fair and equal access to work. As part of this, we aim to offer an interview to disabled applicants who meet the essential requirements of the role.
To be considered under our Offer an Interview Scheme (previously the Guaranteed Interview Scheme), please tick the relevant box on your application form.
If you need any adjustments or support during the recruitment process, please email us via our website.
You can also find more information about requesting adjustments for interviews on our website.
Important to know:
· You must meet all the essential requirements in the job description.
· If we receive a high number of applications for a role, we may need to prioritise interviews for disabled applicants who best meet the role criteria.
Equality, Diversity and Inclusion (EDI)
EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Benefits
· 27 days holiday and bank holidays
· Flexible, hybrid, and remote working options
· Pay progression at 6 months and 2 years
· Company pension
· Excellent training and career development
· Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)
· Discounted gym membership, cycle-to-work scheme, and more
How to apply
To apply please visit our website via the link and apply online.
Help children and young people recover from sexual abuse.
Respond is looking for a compassionate and skilled Specialist Child and Young Person Advocate to join an innovative partnership delivering a new Child Sexual Abuse Support Hub.
Working alongside SurvivorsUK and other specialist organisations, you will provide trauma-informed advocacy and emotional support to boys, girls and non-binary children and young people who have experienced sexual abuse.
This is an exciting opportunity to be part of a collaborative service that places children and young people at the centre of support, helping them understand their options, improve their safety and access the specialist services they need.
About the role
You will:
-
Hold a caseload of children and young people requiring specialist advocacy and support.
-
Provide practical and emotional support tailored to individual needs.
-
Support children and young people to access health, education, social care, therapeutic and criminal justice services where appropriate.
-
Work collaboratively with families, carers and professionals while ensuring the wishes and rights of the young person remain central.
-
Contribute to safeguarding, risk management and multidisciplinary working across the partnership.
-
Help improve access to services for children and young people who experience additional barriers, including disabled children and young people and those from under-represented communities.
Please note this is not a court advocacy or Independent Sexual Violence Adviser (ISVA) role. Where ongoing ISVA or court support is required, you will work closely with partner organisations to ensure children and young people receive the right support at the right time.
About you
We're looking for someone who has:
-
Experience supporting children and young people affected by trauma, abuse or exploitation.
-
A strong understanding of safeguarding and trauma-informed practice.
-
Experience working collaboratively across agencies.
-
Excellent communication and relationship-building skills.
-
A commitment to equality, inclusion and anti-discriminatory practice.
-
Experience supporting autistic children and young people, those with learning disabilities, or additional needs would be highly valued.
Why Respond?
For over 30 years, Respond has been a national leader in supporting autistic people and people with learning disabilities who have experienced abuse, violence and trauma. We are committed to delivering accessible, inclusive and person-centred services that enable people to recover, heal and thrive.
Joining Respond means becoming part of a supportive team that values collaboration, reflective practice and continuous learning while making a genuine difference to the lives of children and young people.
We welcome applications from everyone
We are committed to building a diverse workforce and particularly welcome applications from people with lived experience and those from communities that are under-represented in our workforce.
Respond is committed to safeguarding and promoting the welfare of children, young people and adults at risk. The successful applicant will be subject to an Enhanced DBS check.
Please ensure that you apply with a cover letter, any applications without a cover letter may not be considered for shortlisting.
The client requests no contact from agencies or media sales.
Job Title - Member Services Manager
Contract - Permanent
Hours - 21 hours per week
Salary - £30,600 per annum (£51,000 FTE)
Location - Coram Campus, London – hybrid of office and home working
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About CoramBAAF
CoramBAAF is the UK’s leading membership organisation for professionals working across adoption, fostering and kinship care. We provide information, best practice guidance, advice, training and resources to support our members and influence policy to improve outcomes for children and young people.
Our corporate members in England, Wales, Scotland and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.
Our 600+ individual and associate members - comprising lawyers, health professionals, educational institutions, therapeutic and family support services, and more - reflect the multidisciplinary nature of our work.
Together, our members make up the largest network of organisations and individuals involved with children in their journey through the care system.
About the role
CoramBAAF’s membership is central to the organisation’s aims and activities. The Member Services Team provides a comprehensive service to corporate, associate and individual members and customers in all four nations of the UK. The team manages and tracks member renewals, enrols new members, implements recruitment and retention strategies, co-ordinates service delivery to members and handles a wide range of membership enquiries.
The team is also responsible for the licensing of CoramBAAF’s health and social work report forms, essential to practice in adoption, fostering, kinship care and other substitute care UK-wide. Activities to support the licence scheme include managing and tracking licence renewals, coordinating the release of new and updated forms, enrolling new licence holders and handling a wide range of queries.
The Member Services Manager will provide leadership and line management across both membership and the forms licence scheme. The postholder will maximise income from CoramBAAF membership and ensure its continued reach and relevance. They will also maximise income from the forms licence scheme and actively promote its importance as a key member benefit. Importantly they will strengthen engagement with members to ensure retention whilst also increasing reach and awareness nationally to recruit new members.
Key responsibilities include:
- Develop and oversee the implementation of a member engagement strategy to increase direct contact with staff/frontline workers in members agencies.
- Have regular contact with member agencies (in person and online) to promote the benefit of membership and ensure that members are maximising their membership.
- Gather data and maintain accurate records of current member agency engagement in order to identify opportunities for growth as well as areas of concern.
- Take the lead, and in consultation with colleagues, agree the membership benefits and fees payable across the different categories of membership UK wide.
- Take the lead, with colleagues, to devise new membership categories and benefits as appropriate.
- Monitor take up of membership and engagement with CoramBAAF and devise strategies and communications accordingly.
- Take the lead, and in consultation with colleagues, maintain and develop the forms licence scheme.
- Maximise income from the scheme by encouraging take up of more forms and attracting more users/customers.
We are seeking an enthusiastic, hard-working and proactive professional to lead our small but dedicated Member Services team. The ideal candidate will be a motivated individual with strong membership, organisational and communications skills and experience and a desire to provide high quality services to members and customers.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: 30th August 2026 at 23:59
Interview Date: Week commencing 14th September 2026. Please note that interviews will be held in-person at the Coram Campus in London and will include a short test.
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Workerto play a pivotal role in our Southwark Mental Health Service.
This role is to work shifts and will require occasional weekend work.
Sounds great, what will I be doing?
In this rewarding role, you will work closely with service users to deliver person-centred, strengths-based support that promotes recovery, independence, and wellbeing. You will engage individuals in comprehensive assessments, support planning, and safety planning, ensuring that all plans are user-led and tailored to their unique needs, aspirations, and goals. Working collaboratively with the Service Manager/Team Manager, you will assess referrals and develop, review, and monitor support, safety, and move-on plans. You will build strong partnerships with external agencies, families, carers, and other key supporters to ensure coordinated and effective support. The role also involves helping service users access healthcare, education, training, employment, and other opportunities that support their recovery journey, while encouraging participation in social and skills-development activities that promote inclusion and confidence. As part of a flexible and supportive team, you will contribute to maintaining a safe, welcoming environment, oversee health and safety requirements, support tenancy sustainment including occupancy agreements and rent payments, and provide information and signposting to carers so they can access the support available to them.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
We are looking for a confident and proactive individual with excellent communication, influencing, and relationship-building skills. You will be able to work collaboratively with colleagues, stakeholders, and partner organisations, using your strong interpersonal and negotiation skills to build trust, foster positive partnerships, and achieve the best outcomes for service users. You will demonstrate a professional and ethical approach at all times, acting with integrity and gaining the confidence and respect of those you work with. Strong IT and digital skills are essential, including proficiency in Microsoft Office applications such as Word, Excel, PowerPoint, and Outlook. You will be comfortable producing reports and written documentation, maintaining accurate records and databases, analysing information, creating presentations, and managing professional communications. The ability to support the ongoing development and maintenance of service and contract-related databases, working alongside IT colleagues where required, will also be important in ensuring efficient and effective service delivery.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Outreach & Training Practitioner
Salary: £29,479 plus excellent benefits
Location: Leeds/Bradford – Home based with travel across the Yorkshire & Humber region
Contract: Permanent
Hours: Full time
This is an exciting opportunity to join GamCare Yorkshire's Community Outreach & Training service, supporting a public health approach to preventing gambling-related harm and encouraging early intervention. As an Outreach & Training Practitioner, you'll deliver community outreach, awareness sessions, workshops, drop-ins and workforce training to improve understanding of gambling harms, reduce stigma and strengthen local pathways to support.
Working with local partners, professionals and community organisations, you'll deliver prevention-focused activity informed by local insight and lived experience, including Brief Interventions and appropriate signposting to the National Gambling Helpline and treatment services where needed. As an independent charity and the leading provider of support for anyone affected by gambling harms, the work you do will help GamCare reach communities across Yorkshire & Humber and make a real difference to people's lives
About you
We're looking for a motivated and compassionate individual with experience delivering community-based outreach, engagement or prevention activity, and a good understanding of gambling-related harm within a public health, prevention or early intervention context. You'll be confident holding supportive conversations that encourage awareness and behaviour change, with strong interpersonal and communication skills and the ability to engage professionals and diverse or seldom-heard communities. Experience delivering training, workshops and awareness sessions in a non-judgemental, stigma-reducing way is important, as is strong organisational skills, confidence using IT systems, and a commitment to safeguarding, confidentiality and professional boundaries. This post requires an Enhanced DBS check.
Working at GamCare
Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.
Staff Benefits we can offer you:
- 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service.
- A generous Pension Scheme - we contribute 6% and you contribute 2%.
- Discretionary company sick pay after 6 months’ service.
- Employee Assistance Programme – 24-hour support
- Premium access to the CALM app for you and up to 5 dependents
Closing date for applications: Sunday 16th August 2026 (23:59)
Interviews will take place:
- Pre-assessment screening calls: between 17th and 19th August 2026
- Interviews: in person, week commencing 25th August 2026
GamCare is committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.
GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Employment Specialist to play a pivotal role in our Employment Service in Camden.
Sounds great, what will I be doing?
As an Employment Specialist, you will manage a caseload of up to twenty clients, applying the eight principles of Individual Placement and Support (IPS) to help individuals secure and sustain competitive employment. You will work closely with clinical teams, participating in case discussions and supervision while contributing to a multidisciplinary approach to client support. Responsibilities include developing employer relationships, identifying suitable job opportunities, supporting clients throughout their employment journey, and providing advice on benefits. You will monitor performance against key targets, maintain accurate records, ensure compliance with NHS and organisational procedures, provide ongoing in-work support, and actively engage in professional development, training, and service improvement activities.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will bring experience of managing a caseload and applying the eight principles of Individual Placement and Support (IPS) to help individuals secure and sustain employment. You will possess strong employer engagement and job development skills, with the ability to source suitable opportunities and build effective employer networks. A collaborative approach, working alongside clinical teams, external partners, and employers, will enable you to support integrated employment and mental health outcomes. You will demonstrate excellent organisational and administrative abilities, including KPI monitoring, record management, and compliance with procedures. With a client-centred mindset, you will provide ongoing support to clients and employers, alongside strong communication, relationship-building, time management, adaptability, professional resilience, and a commitment to continuous learning and development.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Are you passionate about using research and insight to help organisations make better decisions and create greater impact? Join Shelter as our Audience Research and Insight Manager and play a key role in helping us better understand the people we support, engage and influence.
About the role
The role of Audience Research and Insight Manager is a vital role, working with teams across Shelter to develop valuable insights into our key and varied audiences, ensuring user needs are valued along with the needs of the organisation, and our work is underpinned by actionable insight. Our audiences include donors (regular givers, occasional donors, eventers, community fundraisers), retail audiences (online and high street shoppers and donors), campaigners, service users, volunteers and elite audiences (journalists, politicians, policy makers, housing professionals) and corporate partners.
Role specifics
We’re looking for someone who can lead and develop audience research and insight that helps Shelter better understand, engage and support the people we work with. You’ll manage a team of User Researchers, champion user-centred and inclusive research practices, and bring together evidence from research, analytics and audience data to generate clear, actionable insights. Working collaboratively across the organisation, you’ll help teams make informed decisions about audiences, messaging and channels, while promoting an insight-led culture, monitoring external trends and ensuring research continues to shape Shelter’s strategy and impact.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
This role sits in the 7-person Strategic Evaluation and Insight team which sits in the Digital and Audience Engagement sub directorate, within the Campaigns, Policy and Communications (CPC) department.
The team is a keystone in shaping and delivering the work of Shelter bringing together Strategic Monitoring, Evaluation and Learning, Audience insight and User Research.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Help make healthcare work better for people experiencing homelessness
Thank you for your interest in joining Groundswell.
We're looking for someone who believes everyone should be able to access healthcare with dignity, whatever their circumstances.
As our Homeless Health Peer Advocacy (HHPA) Development Manager, you'll help make that happen by building the partnerships that enable people experiencing homelessness to access the healthcare they need.
At Groundswell, we know that good services alone aren't enough. Lasting change happens when health, housing and homelessness organisations work together around the person, sharing responsibility, building trust and removing barriers to care. This role exists to make that collaboration happen in practice.
Working across London, you'll strengthen partnerships, improve referral pathways and help embed HHPA within local systems so that more people can access timely, coordinated and person-centred healthcare. You'll also lead our Health Promotion programme, support the development of staff and volunteers, and help shape the future growth of the service.
This is an opportunity to improve individual lives by helping organisations work better together. Through your leadership, you'll help create a more connected health and homelessness system—one where people experiencing homelessness can access healthcare with confidence, dignity and choice.
If you're passionate about collaboration, committed to tackling health inequalities and excited by the opportunity to help shape the future of Homeless Health Peer Advocacy, we'd love to hear from you.
About Groundswell
For 30 years we've worked alongside people with lived experience to develop practical solutions that improve health, reduce inequalities and create opportunities for lasting change. We believe that people who have experienced homelessness are experts in the barriers they face and should play a central role in designing services and shaping the systems that affect them.
Today, Groundswell delivers peer-led services, helping thousands of people each year access healthcare, improve their wellbeing and influence the systems that affect their lives. As HHPA Development Manager, you'll join a supportive organisation that believes lasting change happens through relationships, partnership and involving people with lived experience at all levels.
Our Vision
Our vision is for a society which is fair, inclusive and equal.
We need equitable access to a healthier life and a better future for anyone with experience of homelessness.
Our Mission
Our mission is to bring people together to:
-
Amplify voices of people with lived experience to create solutions to homelessness and health inequalities.
-
Stand in solidarity and champion their rights, to create positive change.
Our Strategy
We co-produced our strategy with staff and volunteers with experience of homelessness. We’re proud to have remained true to our values of participation and co-production.
Stronger Voices, Healthier Lives, Better Futures, Greater Together
People with experience of homelessness must inform the solutions – because they understand the problems people face.
At every stage, we will hear, unite and amplify more voices of people with lived experience to speak out. Through participation we will build a stronger, more inclusive community to create change – through our organisation, in services, our sectors and wider society, locally and nationally.
Homelessness is a health emergency.
We will work to end health inequalities for people who have or are experiencing homelessness through advocacy, practical support, information and by influencing people, policy and services.
Everyone deserves a better, more hopeful life and future.
Lived experience of homelessness can lead to barriers that impact people’s life chances.
Recognising the potential in everyone, we will provide more opportunities and support for people with experience of homelessness to progress if, and when, they are ready.
We can’t achieve our goals alone – we are more impactful when we pull together.
We will become more effective and sustainable, building on our culture of relationships, compassion and transparency, and working closely with partners to learn, share and create change.
How Homeless Health Peer Advocacy Works
HHPA helps people experiencing homelessness overcome the barriers that prevent them accessing healthcare.
Many people face significant challenges navigating health services. Appointments can be difficult to attend, treatment can be confusing, and previous experiences of stigma, trauma or exclusion can make healthcare feel inaccessible. Without the right support, people often delay seeking help until their health has deteriorated.
"I need someone with me that I know that I can trust. I wouldn't do things like that on my own."
HHPA Client
HHPA provides practical, person-centred support that helps people access the care they need while building the confidence to manage their own health. Rather than providing one-off interventions, HHPA works alongside people over time, developing trusted relationships, responding flexibly to changing needs and supporting people to become more confident and independent.
The service combines the expertise of skilled Caseworkers with the unique insight of trained volunteer Peer Advocates who have lived experience of homelessness. Together they provide one-to-one advocacy, practical support and health promotion to help people:
-
register with healthcare services
-
prepare for and attend appointments
-
understand treatment and care plans
-
navigate hospital admission and discharge
-
access wider health and wellbeing services
-
make informed decisions about their health
-
become increasingly confident in managing their own health.
Alongside one-to-one support, HHPA delivers peer-led health promotion in hostels, day centres, outreach settings and other community spaces. Through informal conversations and group activities, Peer Advocates share accessible information about physical health, mental health and wellbeing, encourage preventative healthcare, identify unmet health needs and help people access support earlier. These conversations often provide the first step towards engaging with healthcare, creating trusted pathways into ongoing advocacy and reducing the need for crisis intervention.
Rather than doing things for people, HHPA works alongside them—building trust, reducing barriers and enabling people to become active participants in their own healthcare. This relational, peer-led approach improves individual health outcomes while strengthening partnerships across health, housing and homelessness services, helping more people access coordinated, person-centred care.
The Role
The HHPA Development Manager is a key leadership role within Groundswell's HHPA service.
You'll help shape how people experiencing homelessness access healthcare by strengthening partnerships across London's health, housing and homelessness system while leading the continued development of our Health Promotion programme.
People experiencing homelessness often interact with multiple services but still experience fragmented care, missed opportunities for prevention and barriers to accessing the support they need. HHPA bridges these gaps through trusted relationships, peer-led advocacy and health promotion. This role helps create the partnerships, systems and programmes that make that possible.
This isn't a traditional partnership management role focused on maintaining stakeholder relationships. It's a practical, hands-on leadership role that brings organisations together, supports colleagues to deliver excellent services and identifies opportunities to improve how healthcare is delivered and experienced.
Working closely with the Services Director, Systems Manager and Health and Social Care Lead, you'll help ensure HHPA remains well connected, continually improving and responsive to changing need.
The role combines five key areas of responsibility:
Leading the Service
Providing day-to-day operational leadership, supporting colleagues and helping ensure HHPA is delivered safely, consistently and effectively.
Building Partnerships
Developing strong relationships with NHS organisations, local authorities, homelessness services and voluntary organisations to embed HHPA and strengthen collaborative working.
Leading Health Promotion
Developing and overseeing Groundswell's Health Promotion and In-Reach programme, working with partners to deliver accessible, peer-led health promotion that encourages earlier engagement with healthcare.
Growing HHPA
Using learning from frontline delivery and partnership working to improve services, develop new approaches and support the expansion of HHPA into new boroughs and communities.
Developing People
Supporting, developing and inspiring staff and volunteers through reflective supervision, shared learning and a culture that values lived experience, collaboration and continuous improvement.
Together, these responsibilities make this a varied and influential role where you'll help shape both the future of HHPA and the wider health and homelessness system.
Role Description
As HHPA Development Manager, you'll provide operational leadership for key areas of Groundswell's Homeless Health Peer Advocacy service.
You'll lead the development of strategic partnerships, oversee the delivery and growth of our Health Promotion programme, support and develop staff and volunteers, and identify opportunities to strengthen and expand HHPA.
Working closely with the Services Director, Systems Manager and Health and Social Care Lead, you'll help ensure the service is well connected, evidence-informed and continually improving, so that more people experiencing homelessness can access timely, coordinated and person-centred healthcare.
Building Partnerships:
Develop trusted relationships across health, housing and homelessness services so organisations work together more effectively and people experiencing homelessness can access timely, coordinated healthcare.
-
Build and sustain relationships with NHS organisations, local authorities, homelessness services and community partners.
-
Support the Services Director to develop relationships with commissioners and strategic partners.
-
Represent Groundswell at operational meetings, networks and multidisciplinary teams.
-
Champion peer-led health advocacy and the involvement of people with lived experience.
-
Work with partners to identify shared challenges and develop practical solutions.
Embedding HHPA in Local Systems:
Help ensure HHPA becomes an established and valued part of local health and homelessness systems by strengthening collaboration and improving access to the service.
-
Embed HHPA within partner organisations' day-to-day practice.
-
Strengthen collaboration between HHPA staff and local services.
-
Develop and improve referral pathways.
-
Support timely, appropriate referrals and monitor referral activity.
-
Identify and resolve barriers to effective partnership working.
-
Work with the Systems Manager to strengthen systems that support collaboration.
Leading Health Promotion:
Lead the development of Groundswell's peer-led Health Promotion and In-Reach programme, helping people engage with healthcare earlier through accessible, trauma-informed support in hostels, day centres and community settings.
-
Develop partnerships that expand Health Promotion opportunities.
-
Oversee delivery across boroughs.
-
Develop accessible health information with communications colleagues.
-
Monitor quality, impact and learning and produce reports for funders
-
Ensure activities are delivered safely, including venue risk assessments where required.
Leading and Developing People:
Create a supportive, high-performing culture where staff and volunteers can thrive.
-
Line manage a team of Caseworkers and support volunteers.
-
Provide reflective supervision that encourages learning, wellbeing and high-quality practice.
-
Promote continuous learning and reflective practice.
-
Working alongside the Volunteer Management team, support volunteer recruitment, induction and ongoing development.
-
Foster collaboration, accountability and shared learning across teams.
-
Use coaching and asset-based approaches to help staff and volunteers recognise their strengths, build their skills and reach their potential.
Improving Services:
Use learning from partnerships, health promotion and complex casework to strengthen HHPA and improve system responses.
-
Work with the Health and Social Care Lead to improve multi-agency responses.
-
Identify opportunities to develop and expand HHPA.
-
Support the introduction of services in new boroughs.
-
Share innovation and best practice across the organisation.
-
Contribute to continuous improvement.
Supporting Service Delivery:
Alongside your strategic responsibilities, you'll help ensure HHPA delivers a responsive, safe and reliable service every day.
-
Participate in the HHPA duty system, including occasional early and late shifts.
-
Maintain effective communication with partners around referrals and triage.
-
Work with colleagues to resolve operational challenges.
General Responsibilities:
As a member of the HHPA leadership team, you'll contribute to the wider development of Groundswell.
-
Contribute to organisational planning and Team Leads meetings.
-
Champion equality, diversity, inclusion and anti-discriminatory practice.
-
Promote trauma-informed, strengths-based and person-centred approaches.
-
Ensure all work reflects Groundswell's values and commitment to lived experience.
-
Undertake other duties appropriate to the role.
What Success Looks Like
Success in this role is measured not simply by the partnerships you build, but by the difference those partnerships—and Groundswell's Health Promotion programme—make to people's lives and to the way health and homelessness services work together.
In your first year, you will have:
-
Built trusted partnerships across London's health, housing and homelessness system, establishing Groundswell as a valued and reliable partner.
-
Embedded HHPA within local services, strengthening referral pathways and making it easier for people experiencing homelessness to access timely, coordinated healthcare.
-
Led and developed Groundswell's Health Promotion and In-Reach programme, expanding peer-led health promotion across London and creating more opportunities for people to engage with healthcare earlier, in trusted community settings.
-
Supported and developed Caseworkers, volunteers and colleagues, creating a positive culture of reflection, collaboration and continuous learning.
-
Worked alongside colleagues and partner organisations to improve responses for people with complex needs, removing barriers to healthcare and strengthening multidisciplinary working.
-
Used learning from partnerships and frontline delivery to improve existing services, support innovation and contribute to the growth of HHPA into new boroughs.
-
Helped strengthen the wider health and homelessness system by promoting earlier intervention, improving collaboration and ensuring more people experiencing homelessness can access healthcare with dignity, confidence and choice.
Above all, you'll have created the conditions that enable both excellent health advocacy and impactful Health Promotion to thrive. By bringing organisations together, supporting colleagues and volunteers, and embedding peer-led approaches within local systems, you'll help more people experiencing homelessness access healthcare earlier, experience better outcomes and receive more connected, compassionate and person-centred support.
Working as Part of the HHPA Leadership Structure
These roles work closely together, combining strategic leadership, operational delivery, partnership development and specialist expertise to ensure HHPA is safe, effective and continually improving.
The HHPA service is delivered through a collaborative leadership model:
-
Services Director
Provides strategic direction, secures funding, and holds overall accountability for delivery, performance and growth.
-
Systems Manager
Designs and maintains the systems, processes and infrastructure that enable safe, efficient and compliant delivery.
-
Health and Social Care Lead
Leads on supporting individuals facing the greatest barriers, providing specialist knowledge and navigating complex health and social care systems.
-
Development Manager (this role)
Ensures HHPA is embedded within local systems and relationships, so that partnerships translate into effective access to healthcare in practice.
Together, these roles ensure the service is:
-
Well designed (systems)
-
Well connected (development)
-
Effective for those with greatest need (health and social care)
-
Strategically led and sustainable (director)
Our work is:
-
Person-centred — responding to individual needs
-
Peer-led — shaped by lived experience
-
Collaborative — built through partnership
-
Rights-based — focused on access and equity
-
System-focused — working to create lasting change
We understand that care is demonstrated through consistent, reliable and thoughtful practice — in how we communicate, follow up, and deliver support.
Person Specification
At Groundswell, we know there is no single route to becoming a great manager. You may have gained your experience through paid work, volunteering, community organising, supporting people experiencing homelessness or other forms of social exclusion, or through your own lived experience. We welcome applicants from a wide range of backgrounds who share our values and commitment to improving people's lives.
We're looking for someone who shares our values, enjoys building relationships and wants to help create a health and homelessness system that works better for everyone.
What We're Looking For
A) Core Requirements:
We're looking for someone who can demonstrate:
- Experience of building and developing partnerships across health, housing, homelessness or voluntary sector organisations dealing with similar issues.
- Experience of leading, supporting or managing staff and helping others to develop.
- Experience of working collaboratively across organisations to improve services or outcomes.
- The ability to build trusted relationships with a wide range of people, including frontline staff, senior managers, commissioners and people with lived experience.
- Strong organisational skills, with the ability to balance competing priorities and work effectively in a complex environment.
- Sound judgement when responding to risk, safeguarding concerns and sensitive situations.
- A commitment to Groundswell's values of lived experience leadership, participation, equity, compassion and collaboration.
B) Knowledge and Experience:
The successful candidate is likely to have knowledge or experience of:
Essential:
- The barriers people experiencing homelessness face when accessing healthcare.
- Health, housing and adult social care systems, and how they work together.
- Trauma-informed, strengths-based and person-centred approaches.
- Building partnerships that improve services and outcomes.
- Safeguarding, professional boundaries and information sharing.
- Contributing to service development, quality improvement or organisational learning.
- Microsoft 365: Word, Excel, Teams and Outlook
Desirable:
- London's health and homelessness landscape.
- Health Promotion, outreach or community engagement.
- Co-production, peer-led services or lived experience leadership.
- Developing services across multiple sites or boroughs.
- Working within a duty-based or high-volume service.
- Salesforce or another case management or CRM system.
- Using coaching and asset-based approaches to support people to develop their skills, confidence and independence.
C) Personal Qualities:
We're looking for someone who is:
- An excellent relationship builder who enjoys bringing people together around a shared purpose.
- Compassionate, approachable and respectful in the way they work with colleagues, partners and people using our services.
- Curious and reflective, always looking for opportunities to learn and improve.
- Confident working across organisational boundaries and able to influence through collaboration rather than authority.
- Adaptable and comfortable working in a changing environment where no two days are the same.
- Passionate about reducing health inequalities and improving access to healthcare for people experiencing homelessness.
- Reflective and solution-focused, with a commitment to learning and continuous improvement.
We'd Particularly Welcome Applications from People Who Have:
-
Lived experience of homelessness or another form of social exclusion.
-
Experience of working in partnership with local communities.
-
Experience of co-production or supporting people with lived experience to shape services.
-
A commitment to using lived experience to influence systems and improve outcomes.
Our Commitment to Inclusive Recruitment:
Groundswell is committed to building a diverse and inclusive workforce. We actively encourage applications from people with lived experience of homelessness, migration, the criminal justice system, mental ill health, substance use or other forms of social exclusion.
We recognise that no one candidate will meet every requirement. If you believe you have the skills, values and potential to succeed in this role, we'd encourage you to apply.
Why Join Groundswell
Meaningful Work
This is an opportunity to improve not just individual lives, but the way services work together.
As HHPA Development Manager, you'll help shape partnerships that make healthcare more accessible for people experiencing homelessness. Your work will influence how organisations collaborate, how services are designed and how people experience care. Every partnership you strengthen and every barrier you help remove has the potential to improve health outcomes for people who are too often excluded from healthcare.
A Supportive Team
We're a values-led organisation where collaboration, compassion and lived experience shape everything we do. You'll work alongside experienced colleagues who are committed to learning from one another and supporting each other to do challenging work well.
We believe good leadership is rooted in reflection, openness and trust. Through regular supervision, reflective practice and close collaboration across the HHPA leadership team, you'll have the support and autonomy to develop your ideas, build strong partnerships and make a lasting contribution.
Learn and Grow
HHPA is continuing to grow, creating exciting opportunities to influence the future of the service.
You'll have the opportunity to deepen your understanding of health inequalities, partnership working and systems change, while developing your leadership skills and contributing to the expansion of Homeless Health Peer Advocacy across London. Whether you're looking to broaden your expertise, lead new initiatives or help shape the future direction of the service, we'll support your professional development every step of the way.
Benefits
We offer a range of benefits to support your wellbeing and work-life balance, including:
-
28 days annual leave plus bank holidays.
-
5% employer pension contribution.
-
Flexible and hybrid working, where service delivery allows.
-
A compressed hours working pattern is available.
-
Regular reflective practice and high-quality supervision.
-
Ongoing learning and development opportunities.
-
A supportive, inclusive and values-led working environment.
Be Part of Something Bigger
At Groundswell, we believe everyone should be able to access healthcare with dignity, whatever their circumstances.
By joining us, you'll help create stronger partnerships, more connected services and a fairer health system for people experiencing homelessness. You'll work alongside colleagues, volunteers and partner organisations who share a commitment to collaboration, lived experience and lasting systems change.
Better partnerships create better healthcare.
By bringing organisations together, supporting colleagues and strengthening the systems around people experiencing homelessness, you'll help ensure more people receive the care they need, when they need it.
If you're looking for a role where you can influence services, build lasting partnerships and help create fairer access to healthcare, we'd love to hear from you.
Application and Interview Process
Please let us know if you would like to request any accommodations or adjustments throughout the application and interview process. We will be very happy to support these wherever possible to give all applicants the best opportunity to showcase their skills and experience.
We encourage our candidates to draw from their personal and professional experiences, skills, knowledge and passion for our work in their applications, as we believe this will be the best representation of why you are the right fit for the role. While we acknowledge that Generative AI can be a useful tool when used selectively, we do not believe it can replace the authenticity each individual can bring to their application. Therefore, we ask you to consider carefully any use of Generative AI throughout the application process.
-
Application
To apply, please submit your CV along with a cover letter. The cover letter should explain:
-
How you meet each of the areas outlined in the person specification above
-
Why you are interested in doing this job at Groundswell.
The deadline for applications is 10am on Monday 17th August.
-
Interviews
Interviews will be held online on the week beginning August 24th.
If you do not have a computer or a suitable space to do an online interview, we can arrange for you to come into our office.
We are a small charity with limited resources and are unable to give individualised feedback on unsuccessful applications before the interview stage.
-
Pre-employment checks
The job offer for the successful candidate will be subject to a reference and DBS check.
Many thanks for taking the time to look into this role – it is an exciting opportunity, and we hope you will consider applying.
We care about your privacy; read here how we manage your personal data.
The client requests no contact from agencies or media sales.
JOB OPPORTUNITY
Job title: Farm Skills and Wellbeing Lead. Based at Oasis City Farm – Southampton, Green Lane, Southampton SO16 9FQ
Hours: 32 hours per week Sunday, Monday, Tuesday and Thursday
Contract: Permanent
Salary: £22,470 per annum, 0.8FTE (£28,088 for 1FTE)
Oasis City Farm - Southampton is a community focused registered charity. We provide a range of supportive, wellbeing boosting, and nature-based activities for our communities, which include young people and adult learners with disabilities.
We have an exciting opportunity to become a member of our farm leadership team as a Skills and Wellbeing Lead. You will lead the Skills and Wellbeing Programme at Oasis City Farm – Southampton, delivering high-quality sessions, therapeutic activities and workshops for adults and young people. With the aim of building knowledge, practical skills, confidence and wellbeing through animal care, gardening and nature-based learning. This will include leading our Adult day service; developing opportunities for farm users to gain qualifications; facilitating wellbeing workshops and provision that build mental health wellbeing; working with the community lead to develop our volunteer and work placement programme; work alongside our garden assistant to lead on our garden project development, ensuring it is sustainable. This role includes line managing a team to enable the above strands of work to be sustainable and impactful for the wider community.
The role will contribute to the day-to-day operation of the farm, supporting animal care and site maintenance through these programmes and community activities in line with the Oasis ethos.
The successful applicant will need to demonstrate:
· Relevant qualifications or experience in animal management or outdoor learning.
· Relevant qualifications or experience in youth work, community-based projects or working with adults.
· The flexibility to work the days as advertised including school holidays. There may be occasional evenings but time of lieu would be given.
· Excellent verbal communication skills.
· IT literate
· Proven ability to work alongside others in projects that work with the public.
· Punctuality, reliability, and honesty.
· Ability to always evidence the Oasis ethos and values.
This is a unique opportunity for a friendly, hardworking and driven individual, who is looking to make a difference in a growing and community focused field of work. In return we offer:
· Flexible working practices which encourage innovation and fresh ideas.
· A supportive network and friendly team in a motivating working environment.
If you are interested, please send your CV and Supporting Statement. In your supporting statement please address these questions:
1. Expand on your CV to explain how your skills and experience meets the Job Description. Give specific examples.
2. What personal attributes does a person need to do well in this role?
3. How do you see the Oasis ethos and 9 Habits being displayed in this role?
Applications will be looked at on a rolling basis with an invite to interview and a trial session in September. We reserve the right to close the advert if we identify suitable candidates. To avoid disappointment, please submit your application as soon as possible.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.
Applicants must be able to prove their right to work in the UK. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
If you are interested, please send your CV and Supporting Statement . In your supporting statement please address these questions:
1. Expand on your CV to explain how your skills and experience meets the Job Description. Give specific examples.
2. What personal attributes does a person need to do well in this role?
3. How do you see the Oasis ethos and 9 Habits being displayed in this role?
The client requests no contact from agencies or media sales.
Charity People is delighted to be partnering with London Youth to recruit for their next Trusts and Foundations Manager.
Could your next funding bid help transform the lives of thousands of young Londoners?
Every young person deserves the chance to thrive. Yet too many face barriers that limit their opportunities, confidence and potential. That's where London Youth comes in.
Supporting a network of over 600 youth organisations and reaching more than 616,000 young people across the capital, London Youth creates life-changing opportunities through youth work, outdoor learning and community programmes. They're looking for a talented Trusts and Foundations Manager to help unlock the funding that makes this possible.
Role Details
- Salary: £35,931
- Location: London / Hybrid (minimum 2 days per week in the office)
- Contract: Permanent, Full Time
- Hours: 37.5 hours per week (flexible working requests considered)
About the Role
This is an exciting opportunity to manage and grow a portfolio of trust and foundation supporters, securing five and six-figure grants that make a genuine difference to young people's lives.
You will:
- Research and develop new funding opportunities
- Write compelling funding applications and reports
- Build and manage relationships with trusts, foundations and institutional funders
- Deliver excellent stewardship to existing supporters
- Work collaboratively with colleagues across London Youth to achieve ambitious fundraising targets
About You
We're looking for someone who can combine excellent fundraising skills with a passion for social impact.
You'll bring:
- A strong track record of securing trust and foundation income
- Experience developing successful funding applications
- Excellent written communication and relationship management skills
- Strong research and prospecting abilities
- The confidence to manage a busy funding pipeline and work towards ambitious targets
- A genuine commitment to improving the lives of young people
Why Join London Youth?
- 39 days annual leave including bank holidays and closure days
- Employer pension contribution
- Healthcare Cash Plan and Employee Assistance Programme
- Free Headspace membership
- Access to the Charity Mentoring Network
- A supportive, collaborative and inclusive culture
- The chance to see your fundraising directly transform young lives across London
How to Apply
The application process is CV and Supporting Statement, answering the two questions detailed in the application pack. In the first instance, please send your up-to-date CV to Philippa at Charity People for further details. If your profile fits what our client is looking for, we'll be in touch with lots more information.
Key Dates
- The closing date is midday on Mon 17 Aug
- Interviews will take place w/c 24 August
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform us if you require any assistance or adjustment to help ensure the application process works for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.





