Community programmes manager jobs

A rare opportunity to step into a fully established role with a full handover. We are seeking a Senior Content and Development Officer to join our friendly and supportive team for a 12 month (maternity cover) contract. 

About us

The Carer Services team is responsible for developing and delivering a portfolio of products and services targeted at carers, employers and service providers. This includes providing resources for Carers UK’s Employers for Carers business forum and managing our employer benchmarking scheme, Carer Confident. You can read more about Employers for Carers and Carer Confident on our website. 

About you

The person in this role will collaborate across teams and provide research and project support to our team; support development and delivery of content on our digital platforms and manage the application and accreditation process for Carer Confident.

You’ll have excellent customer service and relationship management skills as well as good organisational skills. Good knowledge of CRM systems and IT packages and systems is a must have and you’ll also have strong writing and research skills. 

During this 12 month contract you’ll learn more about Carers UK and develop your understanding of unpaid carers and the challenges they face. You can also expect to develop your research, project management and customer service skills.

This is a hybrid role, with an expectation to attend our office at least one day a week. 
 

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
 

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us. 

The closing date for applications is 12pm, Friday 27 March.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing as we receive applications.

Carers UK may carry out online and social media checks before a formal offer is made.

At Alzheimer’s Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference. We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive East Riding team working 20 hours per week over three days, Wednesday to Friday.
You will have your own local patch, walking alongside people living with dementia and the people who care about them. This is a role built on trust and kindness. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes.
Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with GP surgeries and other professionals to make sure the right support is in place. We operate a triage system for new referrals and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork.
You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you.
What you will be doing

- Building trusted relationships with people living with dementia and their carers across the East Riding
- Offering personalised information, advice and emotional support
- Visiting people at home, supporting by telephone and linking in with GP surgeries
- Taking part in the triage rota to ensure new referrals are handled with care
- Keeping accurate, respectful records on our systems and managing your own caseload

About you
You understand that dementia touches every part of someone’s life, and you approach your work with patience and empathy.
You will be:

- Compassionate and genuinely person centred in your approach
- Organised and comfortable managing your own time and workload
- Confident using IT systems to record information clearly
- A skilled communicator who can have open, human conversations
- A supportive team member who values working better together

If you are looking for a part time role where you can see the impact of your kindness and professionalism every week, we would love to hear from you.
Interviews taking place on 24th March via Teams

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we're working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

We have an exciting opportunity for a Team Leader to join the team in West Yorkshire, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Team Leader you will be ensuring the delivery of excellent services to victims in accordance with service specifications and performance targets. Supporting and effectively managing operational staff, to achieve the overall aim of supporting clients meeting the VS Service Model

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria that is available on the job description.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We have an exciting opportunity for an experienced data & analytics professional to join the Performance team in London.

Are you ready to make a different in a values-driven organisation?

Can you transform varied data into meaningful insights & communicate effectively with diverse audiences to enhance organisational performance?

Do you excel at applying critical thinking to evaluate service delivery models and drive systemic change to improve outcomes?

If you are passionate about using data to tackle complex problems, improve systems and shape strategic decisions, we want to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role:

As a Deputy Head of Service for Performance & Quality you will:

• Proactively analyse data from diverse sources, transforming it into powerful & useful insights for our service
• Produce management information, impact analysis, service modelling & customer-focused performance tools
• Monitor service performance & identify risks to support & enable data-driven decision-making & continuous improvement
• Be a key member of a multi-disciplinary network of experts within Victim Support's London Management Team
• Work in partnership with key stakeholders across London's criminal justice system such as the Mayor's Office for Policing and Crime (MOPAC), London's Police forces & the Ministry of Justice (MoJ)

Key Responsibilities:

• Producing monthly & quarterly reports for funders to evidence KPIs; identify trends, risks & service improvements
• Developing & iterating analytical pipelines to deliver high quality insight on service performance
• Meeting with front-line teams to explore service delivery & performance data
• Delivering insights & actions to stakeholders regarding service effectiveness
• Identifying areas of the service where data science & emerging technologies can be applied to improve efficiency, such as AI
• Collaborating with data professionals across Victim Support's national data function and within MOPAC's Data & Insight function

You will need:

• Experience using either Python or R to bring data together from diverse sources and prepare for analysis using cleaning and preparation techniques
• Extensive practical experience of using innovative platforms for data visualization including R Shiny, Power BI and/or Tableau
• A degree or equivalent professional experience in subjects such as Statistics, Data/ Computer Science, Economics, Public Policy, or the Sciences would be desirable

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Domestic Abuse Practitioner- Accommodation

JOB TITLE: Domestic Abuse Parenting Support and Group Facilitator

SALARY: £ 28-30K  

RESPONSIBLE TO: Accommodation Manager

HOURS: 37.5 flexible working between hours of 8am – 6pm 

Monday to Friday

Annual Leave: 30  days pro-rata + Bank Holidays

Pension: 6% employer’s contribution 

Health Benefits: Health Care Cash Plan  

Employment Mental Wellbeing Scheme 

Flexible working hours according to the needs of the project.  Evening and weekend work as required.  Annual leave and time off in lieu to be taken at times to meet the requirements of the organisation and with the prior agreement of the CEO. 

The post is based within Pennine Domestic Abuse Partnership (Pdap)

N.B. The organisation refers to the Pennine Domestic Abuse Partnership.

Overall Objectives

To support women who have been subjected to domestic abuse, ‘so called’ honor-based abuse and or forced marriage to navigate the barriers faced in their journey to recovery.

To provide holistic and trauma-informed support to women residing across Pdap’s refuge services who have experienced domestic abuse. The post will have a strong emphasis on supporting empowerment through one to one and group-based activities. This role will deliver targeted interventions, facilitate group activities that promote confidence and self-efficacy, and provide flexible, ad hoc support to a small caseload of women.

The successful applicant will embody the Pdap values and keep the client at the heart of everything they do.

Particular Tasks of the Postholder

The postholder will provide client-centred support and advocate for victims of domestic abuse by;

1. Providing bespoke 1 to 1 support sessions:

• Provide one-to-one support tailored to the needs of women affected by domestic abuse.

• Help women rebuild post-abuse.

• Complete support plans with women to ascertain their needs and work with them to achieve their goals

• To support women to access housing and other key services

• To ensure women have the means to live independently including support to access finance and education

2. Facilitating Group Activities

• Alongside the wider DAP team to design and facilitate a regular programme of group activities aimed at building confidence, skills, and emotional wellbeing.

• Promote peer support, personal development, and recovery through workshops on topics such as self-esteem, healthy relationships, assertiveness, and life skills.

• Encourage participation and co-production by involving women in planning and leading group sessions where appropriate.

3. Individual Support

• Hold a small, manageable caseload and provide responsive, ad hoc support as needed.

• Conduct holistic, trauma-informed assessments, support plans and safety planning.

• Empower women to make informed choices and access relevant services (e.g. legal, housing, benefits, health).

• Advocate on behalf of residents where necessary to ensure their rights and needs are met.

4. Partnership and Safeguarding

• Work closely with external agencies (e.g. social services, schools, health professionals) to ensure coordinated support.

• Proactively contribute to multi-agency safeguarding and risk management procedures.

• Maintain accurate records and case notes in line with organisational policies and confidentiality standards

• To adhere to defined service standards and accreditation frameworks and remain up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice

Organisational Development

· To ensure the views of clients and stakeholders are embedded into the work of PDAP and to take full account of these in the development of services

· To participate in, and support organisational policy development and implementation

· To embrace Pdap’s approach to continuous improvement

Internal and External Liaison and Engagement

· To promote Pdap ethos and values across the organisation

· To liaise with other agencies on behalf of clients, the organisation and volunteers

and represent the wider complexities of those experiencing domestic abuse

· To represent Pdap operationally where required.

· To develop and maintain good positive working relationships with relevant agencies and professionals

· To attend and participate positively in relevant meetings, training, supervision and annual appraisals.

Other

· To work as part of a team to ensure the health and safety elements of the accommodation are undertaken

· To undertake other related duties required by your manager, the Senior Leadership Team and Board of Trustees

· To keep up-to-date with national and local government decisions, policy and agendas pertinent to domestic abuse and Pdap, implement this learning to develop services and enhance the work Pdap carry out, also disseminate learning, knowledge and awareness to colleagues

· To undertake all other reasonable tasks requested by the senior leadership team

· To take part in Pdap out of hours on-call rota

 It is essential to the development of Pdap service delivery that the post holder is able to respond flexibly to changes in the requirements of this post. This job description is therefore a guide and not an exhaustive list of all responsibilities the post holder may have over time

Person Specification Knowledge

You will be required to:  

Essential:

• Minimum 2 years experience  of working with vulnerable adults or children.

• To have demonstrable safeguarding experience and be willing to undertake an enhanced DBS.

• Knowledge of the impact of domestic abuse women

• Minimum Level 3 qualification or substantial relevant experience in a related field with additional proof of continuing professional development

• Strong interpersonal skills and the ability to build trust and rapport quickly.

• Ability to work independently and as part of a team.

• Understanding of safeguarding and child protection procedures.

• Strong organisational, report writing and communication skills, both written and in person

• Knowledge and experience of working with women and children from different backgrounds and a commitment to equitable practice.

• Experience working in partnership with key organisations relating to safeguarding and multi-agency working

Desirable:

• Relevant qualification (e.g. social work, psychology, health and social care, IDVA training).

• Experience delivering group work or educational sessions.

• Can speak one or more of the community languages within Kirklees

• Experience working with children or families in a domestic abuse setting or within the community

• Knowledge of trauma-informed approaches and strength-based models.

• Knowledge of case management systems

Additional Information:

• An enhanced DBS check will be required for this role.

• A full clean driving license is required for this role

• Occasional evening or weekend work may be required.

• Ongoing training and professional development will be provided.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Minerva Activities Coordinator

Salary: £27,000 - £28,000

Location: Stratford with some travel across London. Please note that this role will be based in an office 5 days a week.

Hours: Full-time - 35 hours per week

Contract: Fixed term until March 2027

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

The Minerva London service provides holistic, trauma-informed support for women in touch with the Criminal Justice System, through dedicated one to one support, safer women’s centre spaces and specialist interventions and partnerships.

As the Minerva Activities Coordinator you will be responsible for enhancing the offer to women referred into the Minerva service by supporting them to engage with their local women’s centre provision. You will be based at your regional women’s centre five days a week, as the first point of contact for women entering the centre space or contacting the service via the centre helpline. As Activities Coordinator you will create and deliver a relevant and lively activities programme for women to attend, in partnership with Minerva’s specialist delivery partners.

About You:

To be successful as the Minerva Activities Coordinator you will need the below experience and skills:

• You are an excellent relationship builder who can warmly work with women

• You will bring experience of supporting vulnerable communities and have good working knowledge about safeguarding and risk management and bring an eagerness to learn and develop new skills.

• You will deliver an exceptional first point of contact service, and deliver engaging activities with the women using this service

We recognise that women often only apply to roles if they meet 100% of the criteria. We encourage you to demonstrate how your skills and experience would make you an asset to the role, and if you don’t have the exact skills/experience, tell us in your cover letter how you think you might grow and develop in the role.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Closing Date for Applications: 15th March 2026

Interviews are taking place on a rolling basis

What we can offer you - Employee Benefits:

• A 35-hour working week

• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

• Additional days off to celebrate International Women’s Day, and for religious observance and moving home

• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

• Pension scheme

• Enhanced maternity/adoption provision

• Access to our Employee Assistance Programme

• Employee eye-care scheme

• Clinical supervision for front line staff and first line management roles

• Refer a Friend Scheme - £250 for each referral who passes probation

• Organisation wide away days

• Thorough induction and training

• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have additional needs, please email the Talent team and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Money Guidance Officer – 6-month FTC – £28,000 – Hybrid – London

Are you passionate about financial inclusion and supporting people to overcome barriers to financial stability?

We’re working with a small but mighty charity that’s on a mission to make debt and money advice accessible to everyone. They’re expanding their team and looking for a Money Guidance Officer to join them on a 6-month fixed term contract.

This role is ideal for someone who:

• Thrives in community-facing work and enjoys engaging with people from all walks of life.

• Has strong admin and organisational skills, alongside a warm and empathetic approach.

• Can juggle outreach, engagement, and support work – keeping individuals connected to the debt advice journey.

• Is comfortable delivering 1-2-1 and group sessions, promoting financial resilience and education.

• Can work flexibly across community locations in London (with some hybrid working available).

You'll be joining a collaborative and supportive team at a pivotal moment of growth, helping to ensure people are not just referred into services – but fully supported throughout their financial advice journey.

Salary: £28,000
Location: London (with hybrid working)
Contract: 6-month FTC
Benefits: 25 days annual leave + birthday off + up to 35 days with service, 3% pension, £200 home working equipment allowance, Costco membership, EAP and more!

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Do you love helping people and helping a great charity at the same time?  Are you friendly, clear and compassionate when speaking to our supporters on the phone or in person?  Do you have strong computer skills and a keen attention to detail?

At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home. 

We’re looking for a friendly, hard-working, compassionate individual to join our fast-paced team. You will have strong communication skills, with a friendly demeanour and a positive, ‘can do’ attitude.  Sound computer skills are also essential for success.  Our Supporter Services Team is the first port of call for many of our supporters and we hope each interaction is the beginning of a lasting relationship in support of our charity. 

To be successful in this role you will: 

• Have previous experience in a customer services/administrative role

• Be friendly, compassionate and self-motivated 

• Possess a natural ability to engage with people on the phone or in person, and encourage trust and enthusiasm at the start of a supporter’s journey with the charity 

• Be able to work at a computer for significant periods of time, as well as acting as an effective and engaged team-player. 

• Have excellent computer skills – touch-type desirable, confident using a database, ensuring data input is clean and efficient.

• Regular monitoring of a busy team inbox and responding to or forwarding on emails in a prompt and helpful manner, within agreed timescales 

• Have responsibility for the recording of donations and other financial data onto the database and handwritten ledger – ensuring accuracy at all times 

• To ensure timely and efficient thanking of our supporters 

• Possess a full driving license

Please see the job pack attached for further information on the role.

What we offer:

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

• Flexible working and the opportunity to WFH one day per week to support work-life balance
• Generous annual leave entitlement with additional leave for long service 
• Enhanced sick pay
•  Access to an Employee Assistance programme which offers 
  both virtual and in-person support, 24/7 access to a GP 
  surgery web app, as well as lifestyle savings across online and 
  high street shops
• Free flu jabs
• Charity events throughout the year
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution
• Ongoing commitment to training and professional development

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

Successful candidates will have access to vulnerable beneficiaries and will therefore require an Enhanced Disclosure from the Disclosure and Barring Service (DBS). 

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

Join the Orchestra of the Age of Enlightenment at one of the most unusual and inspiring workplaces in the arts: a world‑class orchestra based inside a north London comprehensive school. As our Development Officer (Events & Membership), you’ll help nurture the community of passionate supporters who keep the OAE’s music, education work and pioneering school residency thriving. From dreaming up engaging supporter events to crafting thoughtful communications and keeping our Friends programme running smoothly, you’ll be right at the heart of the orchestra’s story.

This is a hands‑on role in a small, energetic team where no two days look the same. One moment you might be greeting donors at a Southbank Centre concert; the next, organising a Friends’ open rehearsal in the School's iconic assembly hall or shaping content for our supporters’ magazine. If you’re a confident communicator with an eye for detail, a love of the arts and a desire to work somewhere genuinely distinctive, this is a rare chance to make a real impact in a friendly, mission‑driven organisation.

This role is primarily office based with some opportunity to work from home.

Person Speficiation

Essential

• Strong writing skills and attention to detail
• Experience of working in a fundraising environment
• Excellent IT skills including experience of using fundraising databases
• Strong people skills
• Ability to work under pressure and deliver to tight deadlines
• Some knowledge of the arts sector and an interest in classical music

Desirable

• Experience of working in the performing arts
• Experience of working in a small team
• Experience of using Tessitura
• Experience of using design tools (e.g. InDesign, Canva or Photoshop)

We are looking for a Senior Independent Domestic Violence Advocate who is passionate about supporting male victim/survivors of abuse to join our unique specialist housing support project (Ashraya Project) for Male victims of domestic abuse. The role is a hybrid working role based at our London office close to Old Street tube station with travel throughout London as required.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.
• Practice Support: Clinical supervision and group reflective practice

About the Role

You will:

Effectively manage and provide a pro-active, high quality frontline service to male victims of domestic abuse. You will work within a multi-agency framework consisting of MARAC and multi-agency partners when required. This role requires a specialist understanding of the barriers faced by male victims of domestic abuse and harmful practices. We particularly welcome applicants who are male, as they are under-represented in the provision of support to domestic abuse victim survivors.

Key Responsibilities:

• Effectively manage and develop a high quality, innovative and pro-active domestic abuse service for victims and their children, including those at highest risk
• Ensure that the service prioritises the safety, security and dignity of service users and their children
• Be the lead in crisis situations and provide advice and guidance on safeguarding issues and information sharing concerns.
• The role will work collaboratively with the Management team, in order to achieve the implementation of the business plan and the development of the service to maximise positive outcomes for clients.
• Manage a small team, conducting supervision and case reviews to ensure safe practice.
• Carry a caseload, supporting male domestic abuse victim/survivors to increase their safety.
• Develop relationships with partner agencies in this area.

About You:
Ideally, you will have knowledge of migration and asylum routes and the procedures for applying for refugee/asylum status in the UK, legal remedies for domestic abuse victims and have experience of working with housing, homelessness, drug, alcohol, mental health issues and have an understanding of the benefit system.

You will need:

• Experience of supporting people in vulnerable situations, having worked with victims of domestic violence & abuse.
• Knowledge of safeguarding issues, legal responsibilities and GDPR & data protection regulations.
• Have strong crisis management skills to support staff dealing with stressful and difficult situations
• Experience of managing a team delivering front line support to victims or domestic abuse or vulnerable people to a high standard
• A passion for working with male victim/survivors
• Experience of working with housing agencies or in a housing setting is advantageous

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

This role requires that you are resident and have the right to work in the UK.
Purpose of the role:

It is initially a 12 month role, but we are actively seeking longer term financing for it. The role will:

• Recruit a cohort of Scotland-based spokespeople to be trained by NEON and then booked into the media
• Run the Scottish Spokesperson Network - helping NEON position itself as an aide to broadcast journalists and helpful to NGOs, campaign groups and activists on the ground - with a particular focus
• Seek opportunities for long term funding of the role, alongside the co-director of Comms​​

About the Spokesperson Network

The Spokesperson Network trains and supports people to speak on television and radio. We are substantially boosting the number of progressive, diverse voices in this space to challenge opposition narratives and boost coverage of underrepresented issues.

The programme works by training, coaching and providing PR booking support for spokespeople from civil society working on social, environmental and economic issues. So far we’ve had over 11,000 high-profile media bookings including Question Time, Newsnight, Good Morning Britain, LBC, Channel 4 News, BBC 5 Live, Today, Sky News and ITV News plus many more.

What you will be doing

Here are the key responsibilities of this role:

• Run two Scotland-based Spokesperson Network Trainings
• Keep on top of the current trends and topics in the Scottish media and political environment
• Seek to book the spokespeople who have been trained into the media - with expectations of providing each person trained with ongoing media opportunities
• Support on the Spokesperson Network more widely - booking people into the UK-wide media.
• Be a key part of the Comms Hub - helping with other peoples projects, delivering training and bringing insight and ideas to team spaces.
• Play an active part in the whole NEON team, contributing to organisation-wide plans

Who you are:

• Experience in journalism, communications, media relations or a role that incorporates these skills.
• A great knowledge of the Scottish media and campaigning environment
• Experience delivering media, press or spokesperson training.
• Good writing and editing skills, including an eye for detail.
• Excellent interpersonal skills and communicating appropriately with different stakeholders.
• Project management experience demonstrated through being proactive and well organised, with the ability to meet tight deadlines and manage multiple priorities
• Ability to work well under pressure, meet the demands of a dynamic organisation and accommodate changing circumstances.
• An affinity with NEON’s aims and objectives and organisational values of solidarity, generosity and respect
• Proven understanding of anti-oppression work and commitment to tackling all institutional forms of oppression, bigotry and exclusion.
• Experience working in the economic and social justice campaigning community in any kind of capacity.
• Willing to continuously learn and grow - with good emotional intelligence and self awareness including around your own power, and an ability to give and receive feedback well, and sit in (and encourage) healthy conflict and disagreement
• Committed to NEON’s purpose of building the strength of movements for social, economic and environmental justice, and to learning how to align your actions with the values of NEON: solidarity; generosity and respect

Hours

Full-time, which for NEON is 28 hours a week - the equivalent of a 4 day standard work week. This can be done over 4 or 5 days, that’s totally up to you. Hours are generally flexible, with some core meetings everyone has to be at.

Benefits

A 28-hour week, 7.5% employer matched pension, genuinely flexible working, 20 days holiday per year (25 days pro rated for a 4 day week), plus bank holidays and Christmas break, a progressive Parenting Policy, Sabbatical Policy, and a generous staff development budget

Location

Scotland - but with occasional trips to London. Because this is a place-based hire you do not have to be in our London office 25% of the time, but you are very welcome to.

About us:

NEON is a capacity and infrastructure building organisation that seeks to accelerate the transition to a new economy by building the power of social movements - because without strong social movements we lack the power we need to win. We deliver trainings, develop resources, facilitate collaboration and work in partnership with key movement allies, especially in the climate, housing and migration movements. Our focus is on strengthening the organising, communications and strategy skills of social movement organisations, as well as deepening movement alignment, as we believe these are key to building collective power. As part of our work, we are looking to change the starting point in social movements from “what do we agree on” to “what can we win together?”

We also aim to mirror the change we want to see in social movements in the way we run the organisation internally. To that end, we are committed to building a workplace centred on joy, care and justice, whilst maintaining healthy boundaries of what a workplace is. We do this because it is important to live our values and principles, and because strategically an organisation with a healthy culture and strong foundations ensures we are always one step ahead in the fight for a just and sustainable future.

To build a culture and community that lasts, we organise around three values:

● Solidarity - we’re here to change the system and that requires working together across issues and sectors that aren’t normally in the same room. This means placing anti-oppression at the heart of our work and building the power of people most often affected by injustice to change the leadership of our movements

● Generosity is about sharing our time, resources and learning with one another as we support each other’s work. It means being open and honest with one another, especially when we hit problems, and thinking creatively about how we positively build from there

● Respect is the bottom line for all relationships in NEON. It means being respectful of different backgrounds and life experiences and giving space for all voices to be heard. This often means listening more than we talk and being open to changing ourselves as a result of what we hear.

We know that people from certain backgrounds and identities are often excluded in progressive movements and we’re committed to doing what we can to correct this.

So:

• We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, Disabled people and those who identify as working class or have done so in the past.
• We know the work goes way beyond "diversity", it's about making the space inclusive too. So we are continuously working on that at NEON. So far this includes tangible things like a flexible work policy so people have genuine flexibility around where and when they work and a 28 hour week as standard; a gender-neutral parenting/leave policy, an anti-oppression strategy which is held at senior level given how important it is to the organisation. It also includes the day-to-day work of creating psychological safety for everyone at NEON and celebrating the wisdom of black, indigenous, queer, Disabled and other cultures in the way we work and behave

There are no formal education requirements for this role. As long as you can show us you have the skills we don’t mind where you got them from! Also important to us is your potential to learn and grow in the role so even if you don’t have 100% of the skills listed we want to hear from you.

Dates: Application deadline: 15 March 2026, 11.59pm

Interview dates: First round of interviews: 31st March and 1st April 2026 Second round of interviews: 8th April 2026

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Loss & Bereavement Specialist Worker

Salary: £27,000- £32,000 pro rata

Location: Advance Headoffice Hammersmith & Women’s centres across London, with co- location at HMP Bronzefield

Hours: 21 hours per week

Contract: Fixed Term – March 2027

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

This is an ideal post for someone with experience and interest in bereavement work, looking to join a forward thinking, new service. This is also a great chance to be working alongside the Healthcare & Education Department within HMP Bronzefield and be part of a prison services team in Advance.

Using a trauma informed approached, the Loss & Bereavement Specialist will conduct a person-centred assessment to understand the extent of the client’s emotional needs and the impact of loss due to imprisonment or contact with the criminal justice system whilst also identifying practical and specialist needs. They will work with women to develop a support plan, ensuring they are equipped with information and knowledge about how to navigate possible changes in circumstances related to her children’s care and offer crisis intervention and support during acute phases of loss/bereavement.

The Loss & Bereavement Specialist Worker will liaise with the Prison Healthcare team, OMU, visits team and the Family Support Officer to facilitate interactions between women and their children/family members, particularly considering support is in place after visits and that the women’s emotional needs are met in custody and community via our Women’s centres.

The Specialist Worker will create a link between prison and the community, helping women to navigate support services and to positively re-integrate into their community upon release. The role will combine a casework- based approach, along with a signposting and advice service for the women. They will be based in the community and will provide a drop-in service in HMP Bronzefield to support women who are close to release.

A car may be desirable for this role, though not essential.

About You:

To be successful as the Loss & Bereavement Specialist Worker you will need the below experience and skills:

Experience of working with bereaved individuals and providing grief counselling including knowledge of various therapeutic modalities relevant to grief counselling

Comprehensive understanding of the grieving process and experience of working with bereaved and loss as well as knowledge of traumatic and complex grief/loss.

An understanding of violence against women and girls and its links to women in the criminal justice system.

Proven ability and experience as a caseworker delivering trauma responsive interventions which support resettlement and rehabilitation of vulnerable people in the criminal justice system whether in the community or in prisons

Knowledge and understanding of the requirements of managing a caseload including maintaining and updating records, remaining focused on action plan goals, and keeping to deadlines

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Closing date for applications: 16th March 2026
Interviews are taking place w/c 23rd March 2026

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

• Additional days off to celebrate International Women’s Day, and for religious observance and moving home

• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

• Pension scheme

• Enhanced maternity/adoption provision

• Access to our Employee Assistance Programme

• Employee eye-care scheme

• Clinical supervision for front line staff and first line management roles

• Refer a Friend Scheme - £250 for each referral who passes probation

• Organisation wide away days

• Thorough induction and training

• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Debt Advice Support Officer

Salary £25,593.44 per annum (inclusive of shift allowance) + excellent benefits

Location Birmingham (remote working with some office attendance. Initial training will be mandatory on site)

Contract: Permanent

Start date: 5th May 2026

Hours: Full time, 35 hours per week (rota basis including evenings)

Closing date: 19th March

Are you passionate about helping people manage their finances and overcome debt challenges? Do you thrive in a supportive, client-focused environment? Join our team as a Debt Advice Support Officer and make a real difference in people’s lives.

About the Debt Advice Support Officer Role

As a Debt Advice Support Officer, you’ll be the first point of contact for clients preparing for debt advice. You’ll guide them through budgeting, gather key information, and support our Money Advisers by ensuring clients are ready for their advice sessions.

This is a role for resilient candidates who are consistent in approach and can demonstrate that they are able to deal with subjects that can be highly emotive and sensitive. With proven experience in a customer service role, you will possess accurate data entry skills and have the desire to learn and develop. We offer full training and there is the opportunity, with experience in this role, to progress your career further as a Money Adviser.

Your key responsibilities will include:

· Support clients in creating budgets and gathering financial information

· Maintain accurate records and appointment systems

· Communicate empathetically and clearly with clients and colleagues

· Ensure compliance with GDPR and internal quality standards

About You

Our ideal candidate will bring:

· Strong verbal and written communication skills

· Empathy and understanding of client needs

· Proficiency in Microsoft Office and remote working tools

· Attention to detail and good numerical skills

· Experience in a customer service role

What We Offer

We provide full training and extensive support to give you all the tools needed to become an exceptional Debt Advice Support Office. Our three-week training program will be conducted at our offices in Birmingham (Five Ways). You must be able to commit to training on a full-time, on-site basis, Monday to Friday 9am to 5pm.

We believe in taking care of our people, and we offer a great range of benefits, including:

· 29 days annual leave plus bank holidays

· A contributory pension scheme

· Flexible hybrid working arrangement

· Generous life insurance

· Wellbeing days to support your mental health

· A healthcare cashback scheme

· Access to an Employee Assistance Program

· Working outside the UK (up to 30 days in a 12-month period)

· Free on-site gym

· Enhanced maternity pay

How to Apply

We’d love to learn more about you! Please click apply now to answer a few questions and submit your CV and supporting statement outlining how you meet the criteria in the job description and why you would be a great Debt Advice Support Officer (500 words max)

We value authentic applications, so please refrain from using AI-generated content. We’re interested in hearing your own words, experiences, and motivations, this helps us understand your genuine interest in the role and what makes you unique.

If you need any adjustments to help you perform at your best during the recruitment process, please contact us and we’ll be happy to discuss them.

Important Information

We may close this advert and recruitment process early if we receive a high number of applications, so please apply as soon as possible.

We will only use the data you supply to us for recruitment purposes, and it will be held for twelve months. For further details, please see our Privacy Notice for Job Applicants on our vacancies page.

Our Commitment to Inclusion

We take diversity seriously and are committed to creating a workplace that reflects the communities we serve. Our values: ‘We put people first, We support each other, We solve problems’ underpin our vision to be a place where everyone feels welcome, respected, and empowered to bring their authentic selves to work.

We use a blind recruitment system to ensure fairness. Personal details such as name, address, gender, ethnicity, sexual orientation, or educational institution remain hidden until shortlisting is complete. We warmly welcome applications from all backgrounds

Job title: Safeguarding Lead

Reports to: Head of Bereavement Services

Salary: £33,120

Location: Hybrid working with 2 days a week in the office depending on location.

Hours: Full Time, 37.5 hours, Monday-Friday.

Post No: 2WSFT01

Objective: 2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

2wish Cymru and 2wish:

2wish has been established since 2012 and has grown from strength to strength. During tis time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.

We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales and the bordering counties in England, including; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire, Avon and Somerset, with the plan to continue to roll out support to the whole of England. We work in partnership with professionals who refer int the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.

Context of role:

2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We provide immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.

We are looking for a strong leader to manage the bereavement service including the operational delivery of immediate support and counselling and therapeutic support services, this includes the line management of the staff responsible for delivering this service.

We are proud of what we have achieved in Wales and the excellent service provided everyday by the support team. We are looking for a nurturer with experience of managing projects and service delivery with the ability and drive to motivate and support a varied and talented team.

Main duties:

Safeguarding Leadership & Case Management

• Act as the first point of contact for all safeguarding concerns raised internally or externally.
• Assess, triage, and respond to safeguarding concerns involving vulnerable bereaved parents, carers, siblings, or young people.
• Maintain accurate and confidential records in line with GDPR and 2wish policies.
• Liaise with statutory agencies (Social Services, Police, Health, Education) to ensure appropriate information‑sharing and coordinated responses.
• Ensure timely escalation of high‑risk cases to the senior leadership team.

Support to Families & Vulnerable Individuals

• Provide trauma‑informed safeguarding guidance to staff supporting families in crisis or acute grief.
• Monitor risks associated with complex family dynamics (e.g., domestic abuse, substance misuse, mental health crises, self‑harm, suicidal ideation).
• Offer safeguarding input into family support plans, therapeutic work, and follow‑up services.
• Contribute to safer engagement strategies for young people attending support sessions or activities.

Safeguarding at Events

• Work closely with the Events Team to ensure risk assessments for fundraising events account for vulnerable beneficiaries in attendance.
• Provide on‑the‑day safeguarding cover at key events when required.
• Support staff and volunteers in managing disclosures or concerns arising during events.

Policy, Procedure & Compliance

• Support the development, review, and implementation of safeguarding policies in line with national legislation, regulatory guidance, and best practice.
• Ensure compliance with Charity Commission safeguarding expectations.
• Conduct audits and spot checks to assess safeguarding practice across 2wish services.
• Contribute to risk assessments, incident reviews, and continuous improvement processes.

Training & Capacity Building

• Deliver safeguarding training and briefings to staff, trustees, volunteers, and sessional workers.
• Promote a confident safeguarding culture where concerns are recognised early and raised promptly.
• Support onboarding processes to ensure all staff and volunteers understand their safeguarding responsibilities.

Partnership Working

• Build strong relationships with safeguarding boards, local authorities, health boards, schools, and referral partners.
• Represent 2wish multi‑agency meetings, strategy discussions, and case conferences.

General:

• To be responsible for organising own work agenda, time management and administration
• To show respect and sensitivity for the cultural and religious beliefs of families
• To undertake learning opportunities and seek them out for the team
• To adhere to all company policies and procedures including Safeguarding, Confidentiality,
• Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
• To attend weekend and evening community events in support of the charity as necessary
• Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role

It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.

You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.

The postholder must uphold 2wish values: Compassion, Boldness, Excellence and Community.

This role is subject to a DBS check.

What we do for you:

Contract type: Permanent and full-time

Hours: Normal office hours are 9am – 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.

Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.

Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it’s auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions – employer 3% and employee 5%).

Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Location: 2wish is currently working with staff to offer a form of hybrid working and this will continue for the foreseeable.

Additional benefits for our employees:

• An ‘Employee Assistance Programme, ‘ including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Free tickets to UK 2wish events, discounts for family
• Extra holiday entitlement when taking part in 2wish overseas events
• Company mobile phone for performance of duties
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Bright Exchange employee discounts

How to apply:

Please return a CV and covering letter, or a CV and two-minute video, by email.

Closing Date: 13 March 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.