Contracts and business development manager jobs

At Proud2Be, we support LGBTQ+ people to thrive, be safe, and live freely as themselves. We are a grassroots, user-led charity in South Devon, working with our communities while challenging the systems that create inequality.

We’re looking for a Senior Adult Community Worker to join our team.

This is a hands-on role supporting LGBTQ+ adults through inclusive groups, events and 1:1 support. You’ll help shape and deliver our adult services, while also supervising and supporting staff and volunteers.

What you’ll do

• Deliver and develop LGBTQ+ adult groups, events and programmes (online and in-person)
• Coordinate our 1:1 support programme and manage referrals
• Support and supervise team members and volunteers
• Create safe, inclusive and empowering spaces
• Work with the community to shape services around their needs
• Represent Proud2Be at events, including Pride

Who we’re looking for

Someone who is:

• Passionate about LGBTQ+ inclusion and committed to challenging oppression
• Confident working with people from diverse backgrounds, especially those facing multiple barriers
• Organised, proactive and able to work independently
• Emotionally intelligent, reflective, and able to maintain boundaries
• A collaborative team player

You’ll need experience in a supportive, community or similar role, along with a strong understanding of safeguarding and the challenges LGBTQ+ people may face.

Why join us?

We’re a small, values-driven organisation where your work has real impact. Everything we do is grounded in our values: Celebration, Courage, Empowerment, Inclusivity and Integrity.

What you’ll receive

• 4 paid mental health days each year, on top of your annual leave
• Monthly supervision, giving you dedicated space for reflection, support and growth
• A caring, values-driven team culture that prioritises wellbeing
• Opportunities to learn, develop and shape your role
• Full training and support to deliver your role

This is an exciting opportunity to be part of a growing organisation and make a meaningful difference in people’s lives.

The Huntington's Disease Association is a UK registered charity that supports people affected by Huntington's disease across England and Wales. We provide information, advice and support to families, friends, and healthcare professionals.

We are looking for three new team members to join our team of Specialist Huntington's Disease Advisers to support people affected by Huntington’s disease.

The roles available are:
• Bath, Somerset, Wiltshire, North & East Devon, Weston Supermare & Wiltshire Specialist Huntington’s Disease Adviser (part-time, 28 hours)
• East and South Yorkshire Specialist Huntington’s Disease Adviser (part-time, 21 hours)
• Surrey and South London Specialist Huntington’s Disease Adviser (part-time, 21 hours)

All roles available are home-based, but must be living in the area specified in the job title, as the job involves extensive travel within the region and occasional travel across England and Wales.

We are looking for an enthusiastic, self-motivated person who is dedicated and committed to the welfare of families affected by Huntington’s disease, developing and improving the quality of care that they receive. You will need to have skills gained within a Health and Social Care profession. Your main responsibilities will be to offer help, information, advice, support and education to everyone affected by Huntington’s disease and professionals involved in supporting them.

All three vacancies are on a part-time permanent contract. Due to team-wide commitments, you must be available to work on Tuesdays. All other working days (in line with contracted hours) may be flexible around your individual needs and the needs of the role. Regular working pattern will be agreed with your line manager upon successful appointment.

This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience to our organisation.

Learn more about the role in the job pack included. 

We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. Providing this information is voluntary.

The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer Recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.

Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.

Click on 'apply' to begin your application. To ensure your consideration, you must upload both a CV and cover letter (make sure to press 'upload' for both documents before completing the application process!).

Your application must include which of the 3 vacancies you are applying for. You must be located within the areas the role covers. Your cover letter should also include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.

Applications submitted without a CV and cover letter will not be considered.

Closing date for applications is Sunday 17 May, 5pm.

First round interviews will be held online Thursday 4 - Friday 5 June. Second round interviews will be held in-person in London Thursday 11 - Friday 12 June.
 

Benefits

* 25 days annual leave plus public holidays (pro rata for part-time staff)
* 1 additional cultural or wellbeing leave day (pro rata for part-time staff)
* A pension scheme with 3% employer contribution
* Medicash scheme
* Travel-to-work scheme
* Flexible working approach
* Family forward policies
* Supportive and positive working environment
* Fantastic learning and development opportunities

Our amazing team at Alana House are looking for a Women’s Centre Team Leader to join the team. 

Would you like to make a lasting difference to women facing multiple disadvantages? Our award winning trauma recovery service empowers and enables women to access the support they need.  

Position: Women’s Community Project – Alana House Team Leader

Location: The role is based in our Reading office with hybrid flexible working arrangements to provide for working at home and in the office

Contract: Permanent full time – 37 hours per week Monday to Friday.  Working pattern to be agreed within the hours of: Monday to Tuesday 8.30am-5pm | Wednesday 8.30am-7pm | Thursday 8.30am-5pm | Friday 8.30am-4pm

Salary: Starting salary in the range of £35,502  to £43,389 per annum 

Alana House is PACT’s flagship community project that uses a holistic approach to support and empower women. We offer a confidential, women-only, non-judgemental space and our services are delivered for women by women to ensure a safe, comfortable and trauma informed environment for those accessing support.

About the role:

As the Women’s Centre Team Leader, you will be responsible for leading a team of Key Workers to achieve the positive engagement of service users which leads to positive outcomes.  Your responsibilities will include:

· manage a team of Key Workers: monitoring performance and progress to ensure KPIs and goals are met

· contribute to identifying, training and supporting service user representatives and peer mentors

· act as the first point of contact for women referred to our service and conduct structured assessments to understand needs

· regularly meet with women to provide dedicated emotional and practical support

About you:

As the Key Worker Team Leader, you’ll bring highly demonstrable people management skills to encourage, motivate, support and develop a team and monitor and manage performance, along with an in-depth knowledge of issues facing justice involved women and those at risk of entering the justice system.

If this sounds like you please visit our website and apply today to join a collaborative and dedicated team who are part of something truly meaningful.

For an informal discussion about the role please visit the advert on our website for contact details for Sabina, Alana House Manager.

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Closing date: 9am, Monday 11 May 2026

All opportunities with PACT are based in the UK, and you must be eligible to live and work in the UK.

Other roles you may have experience of could include: Senior Family Support Worker, Family Key Work Leader, Senior Key Worker, Women’s Support Worker Leader, Women’s Key Worker Manger, Domestic Abuse Support Worker Manager, Domestic Abuse Key Worker Leader, IDVA, ISVA, Probation Services Manager, etc.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

We’re looking for an experienced, compassionate leader to oversee the day‑to‑day running of our national helpline services and co‑ordinate our Survivors Forums. This is a unique opportunity to shape a trauma‑informed, high‑quality support service for victims and survivors of rape and sexual abuse, as well as those who support them.

In this role, you’ll ensure our helplines remain safe, accessible, and responsive, providing steady leadership in a fast‑paced, emotionally complex environment. You’ll offer clinical supervision, guide a dedicated team of staff and volunteers, and champion best practice in safeguarding, risk management, and service quality.

You’ll also play a key part in strengthening survivor voices by supporting and co‑ordinating our Survivors Forums—helping shape the future of our organisation and the wider sector.

If you’re a qualified counsellor and clinical supervisor with experience managing frontline support or crisis services—and you’re driven by a commitment to trauma‑informed, survivor‑centred practice—this role offers the chance to lead meaningful change and support a service that truly matters.

Organisational Vision & Context:

At TLG, we’re on a bold, pioneering journey toward 2030 - reshaping how we think, plan and operate so we can deliver our vision with agility and impact. Rooted in our conviction of “Fulness of life for every child, no matter what struggles they face,” and our mission to pioneer unique and relevant approaches for churches everywhere, we see technology as the accelerator that will turn vision into reality. ​​

This is an exciting time to join the team. In response to the growing mental and emotional health needs of children and young people, TLG is exploring two major initiatives: Therapeutic Hubs in churches and schools, and a UK‑wide Coaching Network that equips ministry leaders to work therapeutically with children. Together, these initiatives strengthen the local church’s ability to connect with children and families and extend the reach of compassionate, evidence‑informed support. ​

To make this possible, efficiencies and innovation must be at the forefront of how we work - streamlining processes, embedding digital solutions, and leveraging technology to unlock capacity and accelerate change. ​

This Role’s Impact:

As CRM and Systems Lead, you’ll be responsible for the design, development and ownership of TLG’s Power Platform solutions, with a focus on Dynamics 365 configuration, Power BI reporting, and Power Automate workflows. This role bridges user needs with technical delivery, ensuring digital tools are intuitive, scalable, and aligned with organisational goals. You will lead the development of user-centred digital solutions and play a key role in shaping TLG’s data strategy and digital transformation, enabling TLG to scale innovation across programmes and giving our teams the tools to move fast with confidence.

If you’re a pioneer who loves collaborating across functions and turning complex needs into elegant, scalable tools, this is your invitation to accelerate TLG’s next chapter!

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: Part-time, 22.5 – 37.5 hours per week (0.6 – 1.0 FTE)

Closing Date: Sunday 19th April

Initial Interviews: Wednesday 22nd April – Online

Final Interviews: Tuesday 28th April – at our National Support Centre in West Yorkshire

Role: To engage Chatham’s diverse communities in the heritage of St John’s Chatham. This role will be
responsible for working with local community groups to develop and deliver activities and programmes
to involve young people aged 14 – 24 years old, low income families, older adults over 55 years old,
homeless and vulnerably housed people and local schools as part of the major community programme
at St John’s Chatham.

Principal accountabilities
● Through engagement with local community groups create a programme that results in St John’s becoming a multipurpose space for the local community.
● Develop, manage and deliver community engagement projects to interpret the history of St John’s, based on research gathered by the Research & Development Consultant.
● Work with the Volunteer & Training Co-ordinator to explore the potential for a community based café that is used as a centre for the local community to meet and learn new skills and make new friends
● Work with local community organisations to create programmes that support the development of skills, such as budgeting, cooking, gardening, English as a second language etc
● Create and maintain an arts and crafts area within the café of St John’s that inspires people to respond to the heritage around them
● In collaboration with the Research Development Consultant identify potential speakers and deliver a programme of talks about the heritage of St John’s, Waterloo churches and Chatham.
● Develop a programme of events to test if there is a market for evening events at St John’s, including but not exclusively, concerts, silent discos, film showing
● Develop and deliver, in collaboration with local community partners a regular programme of events for different audiences
● Facilitating positive and effective partnerships between community groups, public sector bodies and stakeholders to support the Activity Programme.
● Lead on the external communications for the programme via social media channels and local media where appropriate

3. Experience, knowledge and skills
The experience, skills and abilities, and general attributes sections below capture the desired
requirements of the ideal post holder. No specific qualifications are required for this role
however qualifications may be used as evidence of skills and experience as appropriate.

Experience
● Detailed knowledge of best practice in events management and community engagement is required.
● Developing relationships with diverse communities.
● Developing and delivering activities for and with diverse communities.
● Experience of working with Church Communities.*
● Relevant experience of working in heritage.*
● Have a good understanding of the social and economic issues affecting communities in Chatham.*

Skills and abilities
● Ability to work on own initiative and deliver to deadlines.
● Ability to develop and deliver engaging programmes with diverse communities.
● Budget management.
● Project management.
● Excellent communication skills with organisations and individuals.
● Ability to work as part of a team.
● Ability to deliver high quality and productive work.
● Ability to maintain accurate records.
● Working knowledge of standard software packages.
● Knowledge software for budgeting purposes.*

General attributes
● Willingness to undertake additional training as needed to support the delivery of the Activity Plan.
● The commitment to the protection of safeguarding of children, young people and vulnerable adults.
● All staff are required to uphold the employer’s policies and communicate with diverse members of the public.
● To undertake a Disclosure and Barring Service (DBS) check as required.
● Previous experience in church operations.*

*desirable but not essential.

For more information, please see the Job Decription attached.

• Job title: Policy and External Affairs Manager
• Area of work: Policy, Public Affairs & Stakeholder Engagement
• Contract type: Permanent
• Employment type: Full-time (with part-time and Flexible working options considered)
• Salary: £50,000 - £60,000
• Location: Hybrid working (office base in Wales, with travel across the UK as required)
• Annual leave & benefits: Generous annual leave, employer pension contribution, flexible and hybrid working, wellbeing support, learning and development opportunities, and staff networks
• Closing date: Thursday 30th April 2026

Overview
This is an influentialopportunity for an experienced policy and external affairs professional to playa leading role in shaping relationships, policy engagement and public affairsactivity within a national healthcare and regulation environment.
AsPolicy and External Affairs Manager, you will lead a small specialist team andact as a central source of expertise on the political, policy and stakeholderlandscape in Wales, while also contributing to UK-wide external affairsactivity. You will work closely with senior leaders and colleagues acrosspolicy, communications and engagement functions to anticipate emerging issues,develop responses, and strengthen relationships with key decision-makersand stakeholders.
Thisrole is ideal for someone with a strong background in health policy or publicaffairs, who enjoys operating at senior levels, providing trusted advice, andinfluencing in complex, multi-stakeholder environments.

Key Responsibilities
Policy Leadership & Strategic Advice

• Provide authoritative advice on the policy, legislative and political landscape, with a focus on healthcare and regulation.
• Lead horizon scanning and political monitoring, ensuring senior colleagues are briefed on emerging risks and opportunities.
• Produce high-quality briefings, policy papers and consultation responses to support organisational priorities.
• Advise senior leaders on external developments, helping shape strategic positioning and engagement approaches.

External Affairs & Stakeholder Engagement

• Lead and manage strategic relationships with key external stakeholders, including political, regulatory and sector bodies.
• Develop and deliver public affairs and stakeholder engagement plans, aligned to organisational strategy.
• Represent the organisation confidently at meetings, events, conferences and roundtables.
• Work collaboratively across UK-wide teams to ensure a coordinated approach to influencing and engagement.

Leadership & Team Management

• Provide inclusive and supportive leadership to a team of policy and external affairs professionals.
• Support team members' development, performance and wellbeing.
• Foster a culture of collaboration, high standards and continuous improvement.

Cross-Organisation Collaboration

• Work closely with colleagues across communications, engagement, policy and operational teams.
• Contribute to business planning, evaluation and continuous improvement activity.
• Play an active role in supporting high-profile engagement activity and events.

Skills & Experience Required
Essential

• Strong understanding of the political, public affairs and health policy landscape.
• Proven experience advising senior leaders and producing high-quality briefings and written advice.
• Demonstrable ability to build credibility and influence with senior external stakeholders.
• Excellent written communication skills, with the ability to translate complex information for varied audiences.
• Strong organisational skills and a track record of delivering complex work to deadlines.
• Experience working independently, using judgement and initiative.
• Leadership experience, with the ability to motivate, develop and support others.

Desirable

• Experience working within a UK-wide or multifunctionality organisation.
• Understanding of health or professional regulation.
• Experience presenting to a wide range of audiences.
• Welsh language skills.

The Team
You willjoin a collaborative, values-driven external affairs and engagement function thatworks closely with colleagues across policy, communications, stakeholderengagement and senior leadership.

The organisationoffers:

• Opportunities to influence nationally significant policy and external engagement.
• A supportive, inclusive working culture.
• Flexible and hybrid working arrangements.
• Strong commitment to learning, development and staff wellbeing.

A Welsh-language version of the job description is availableon request.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Location: Camden (Head Office)/Hybrid

Salary: £44,052 - £46,770 per annum 

(Please note that applicants are usually appointed at the bottom of the relevant band based on fairness and our pay scales)

Hours: 37.5 hours per week 

Contract: Permanent

Closing Date: Tuesday 21st April 2026

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Philanthropy Lead at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Solace is embarking on a new five-year fundraising strategy, with ambitious plans to double fundraised income to £3m by 2031. This voluntary income plays a pivotal role in the financial wellbeing of the charity, enabling us to do more to support the thousands of women and children who come to us each year as a result of violence against women and girls.

Fundraising at Solace works closely with colleagues responsible for winning and managing statutory funding contracts, and is situated within the Business Development Directorate, alongside our award-winning Communications, Partnerships & Public Affairs teams. You will collaborate with colleagues within Fundraising – including Corporate, Individual Giving and Community – as well as across the organisation including senior leadership and Solace’s wider support and volunteer networks such as trustees and its lived-experience-led Shadow Board.

About the Role

Philanthropy has been identified as a key opportunity and will play a central part in future income growth. In this newly created role, you will lead the establishment and growth of philanthropy fundraising for Solace. Responsible for building and managing relationships with high-net-worth individuals, advisors, senior volunteers and trusts and foundations, you will use your entrepreneurship and excellent communication and influencing skills to secure and steward committed, high-value, mutually rewarding funding partnerships for Solace.

About You

You will be someone who is committed to the Solace values and is an experienced philanthropy fundraising expert who will embed best practice, and grow and nurture the relationships that drive sustainable income growth. As well as managing a portfolio of donors and prospects with major gift potential, you will work closely with colleagues and allies to build a culture of philanthropy.

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Details

Position:Head of Community Support and Operations

Location:Barnsley, South Yorkshire

Hours:30 hours to be taken flexibly over Monday – Friday; 1 day wfh allowance

Salary:                                £50,562 FTE (£40,996 pro rata)

Contract type:Permanent

Reportable to: CEO

Direct reports: Volunteer Development Co-ordinator, Charity Advisor and Partnership Coordinator and any relevant roles that develop

Job Purpose

The Head of Community Support and Operations is a pivotal new role being introduced to the executive team at Barnsley CVS.  This person will be a key role in the growth and development of the executive team.  You will play an exciting part in the delivery and development of the recently developed 4-year strategy and theory of change. Your role will drive intention and focus on developing our support to the sector in a meaningful way to high standards, whilst ensuring our own internal operations reflect best practice.  You will need a strong knowledge of charity set up, management and governance along with a passion for what the VCSE sector does.  You will be confident in people management and development; have the ability to work inclusively with a wide range of people and backgrounds and the skill to see gaps and opportunities for service development.

You will work closely with the Head of Strategic Partnerships to identify gaps and opportunities to develop our offer of support to the sector whether through direct services, training, brokerage agreements or membership offers.  As you identify these opportunities, you will work collaboratively with the Head of Business Development to explore commercial income options that are also in line with our mission and vision.

Using your excellent people skills, you will act as the first point of contact for HR matters within the charity, overseeing the general management of our online HR system, policies and procedures.  You will work in collaboration with the CEO in any areas that need significant development or management.

You will keep up to date with new initiatives and ideas in the wider infrastructure sector, relevant legislation and modern thinking in relation to charity management best practice.

Benefits:

- 33 days annual leave increasing with years of service + annual leave given between Christmas and New Year that doesn't count against your annual leave

- Sick leave entitlement increases with years of service

- 5% pension contribution

- Paid leave to complete voluntary activity for up to 5 days pro rata

- Discount on local gym membership

- Flexible working with TOIL given for any additional hours worked

We are an established and well-regarded local charity, providing crisis support and ongoing counselling to young people experiencing mental health challenges in the London borough of Richmond. We are looking for someone to join our friendly and supportive team, who can bring energy and commitment to build on our charity's well-established income streams, to identify, secure and nurture new funding opportunites and to contribute to exciting developments already underway. With autonomy to shape and grow your own fundraising portfolio, we also offer flexible working arrangements (home/office-based).

As a Community Fundraiser working locally, you'll have living and/or working knowledge of the London Borough of Richmond in order to develop and manage successful fundraising relationships with local businesses and community groups, build and nurture a network of local philanthropists and individual donors and plan and deliver fundraising activities at local fairs, events, and community initiatives.

Your strong communication and interpersonal skills will be invaluable when recruiting, motivating and managing volunteers to support fundraising activities and in delivering high-quality stewardship to supporters, maintaining regular contact through updates, thank you letters, and calls. 

The ability to work independently and manage your own workload is key; you will also work closely with the Business Manager to support an established grant fundraising portfolio, assisting with bid-writing and deputising when the Business Manager is away.

Whilst direct fundraising experience is strongly preferred, you may have transferable skills from project, event or client management roles. You'll have experience using Microsoft Word, Excel and PowerPoint; experience using Canva or a similar design programme would be beneficial but is not essential. 

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in our London office, E1, with the requirement to travel as needed. Approx. one day a week in London but we are open to a range of flexible working options in line with Crisis’ Hybrid-Working Policy.

Salary: £56,123 per annum

Here at Crisis, we’ve launched a new brand, marketing and fundraising strategy which centres around four growth areas we’ve named the ‘Fab Four’: regular giving, mid-value, high-value and legacy. Three of these areas sit within the Individual Giving team so it’s an exciting time to join the organisation, to be bold, make a real impact and embed this new approach and strategy.

We’re looking someone with a strategic mindset someone who can really shape and grow our current acquisition programme and lead the team to create a high-performing plan to grow our community of supporters and build a sustainable income pipeline. We are looking for someone who is energised by growth, has creative ambition, an analytical brain and is passionate about being part of an organisation who will end homelessness.

About the role

As a Senior Lead in Individual Giving, you will shape and deliver multi-channel acquisition activity, managing significant multi-million-pound media budgets and agency partnerships to recruit new supporters at scale. Our flagship Crisis at Christmas appeal is a key moment in the year, and you will use it as a springboard to attract new donors and bring them into the wider movement. With a clear focus on lifetime value, you’ll attract the right audiences and ensure our acquisition activity is both cost-effective and supporter centred. Currently our acquisition programme consists of DRTV, Digital, Door Drop, Inserts and Face to Face fundraising.

You will lead a newly formed high-performing acquisition team of five and have the opportunity to shape the team’s strategy, ways of working and approach to acquisition at Crisis. You’ll work collaboratively across departments to ensure we deliver ambitious income targets while also strengthening sustainable income streams such as regular giving, legacy, and repeat giving. This role is crucial in building a balanced, future-focused fundraising portfolio that supports our ten-year strategy and helps end homelessness for good.

As a senior leader you will work flexibly across the Individual Giving portfolio — supporting both your own campaigns and the wider team’s objectives. You’ll help allocate resource across acquisition and development as priorities shift, ensuring our collective efforts drive sustainable income growth and long-term supporter value.

You have collective responsibility with your lead peers in the expansion of year-round campaigns, Regular Giving and Legacy expressions of interest. These are our team goals, in which we all play our part.

About you

• A commitment to ending homelessness and to Crisis’ values of being bold, impactful, collaborative and equitable.
• Extensive experience leading high-performing acquisition or direct-marketing programmes across multiple channels.
• Experience leading, supporting and coaching a team through a busy period while maintaining performance, wellbeing and supporting development.
• Extensive experience leading high-performing acquisition or direct-marketing programmes across multiple channels.
• Experience in the strategic planning and delivery of large-scale, multi-channel donor acquisition programmes.
• Strong analytical and data-interpretation skills.
• A track record of delivery growth, strong ROI and optimising and improving acquisition campaigns and programmes.
• Experience managing significant budgets across income and expenditure.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Wednesday 29th April 2026 at 23:59

Interviews will take place on the 13th, 14th and 15th May 2026 via Microsoft Teams (online)

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

We are currently looking for a  Senior Commercial Operations Manager to join our Commercial team on a permanent full time contract.

You will lead the strategic planning and operational delivery of the Southbank Centre’s vibrant outdoor commercial estate, overseeing a diverse portfolio of restaurants, a weekly food market, and seasonal pop-ups. You will be responsible for enhancing the reputation of Southbank Centre as a destination by ensuring commercial operations are delivered to consistently high standards, aligned with organisational values and visitor expectations.

Please download the attached Job Description for a full overview of this role's responsibilities.
If you are viewing on a job board, please head to our webpage to find the original advert

The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.

The deadline for applications is 23:59 on the closing date for the job posting.

Please note, applications sent via Email or 3rd party agencies will not be considered.

Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.

Whilst AI apps can be useful for research, we ask that you answer our questions in your own words. This will help us to get to know you as an individual as well as your thoughts about the role. Please note that responses identified as solely AI-generated may not be considered.

We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues.

Key Responsibilities

• To oversee all operations for our outdoor commercial portfolio, ensuring the seamless delivery of our restaurants, food markets, and seasonal & ancillary pop-ups hitting targets.
• To provide effective, inclusive leadership and line management of the Commercial Operations team, creating a positive, high-performance and collaborative culture where accountability, capability and continuous improvement are embedded.
• To develop and drive entrepreneurial activity to the benefit of Southbank Centre, maximising operator and supplier relationships and identifying opportunities and collaborating with other departments.
• To lead the delivery of commercial change, including operator transitions, refurbishments and compliance-led improvements, ensuring business continuity and income protection.
• To ensure our outdoor estate consistently delivers a world-class visitor experience, aligning commercial operations with the Southbank Centre’s core values and reputation.

Skills & Experience

• Proven experience delivering complex commercial operations within high-footfall, multi-site environments, with accountability for income, compliance and performance.
• Experience leading teams and coordinating cross-functional stakeholders, including but  not limited to commercial, property and legal colleagues, to deliver operational and contractual outcomes.
• Proven delivery of restaurant openings, refurbishments, transitions or closures within live hospitality environments, managing risk, continuity of trade and reputation.
• Strong practical understanding of food and beverage operations, including food safety, licensing, planning and front-of-house/back-of-house requirements.
• Strong financial acumen, including budget management, forecasting, financial risk assessment and tracking of project budgets and milestones.
• Ability to manage complex, fast-paced change programmes with material commercial impact, balancing competing priorities and making sound decisions under pressure.
• Excellent communication and negotiation skills, with the ability to influence senior stakeholders, operators and partners while maintaining control in high-pressure environments.

Benefits

As well as working at one of London's most popular and exciting  sites the successful candidate will also benefit from the following:​​​​​​​

• A min 5%  pension contribution (going up to 9% depending on employee contribution), from day 1 of employment
• 28 days annual leave, plus bank holidays
• Hybrid working model depending on operational requirements
• Enhanced sick pay
• Enhanced family leave benefits
• Up to 30% discounts at onsite retail, food and beverage vendors
• Staff ticket offers for SC events
• Free entry to Hayward Gallery
• Free/discounted entry with other reciprocal organisations
• Free staff yoga 

The Engagement Development Executive plays a key operational support role in supporting the charity’s engagement development activity. The role ensures that information, reporting, and resources are accurate, current, and accessible, enabling the organisation to respond effectively to funding opportunities, partnerships, and engagement needs while clearly demonstrating impact for the families we support.

Working closely with and in support of the Programmes Manager, the postholder underpins proposal development, reporting, and stewardship by coordinating high‑quality engagement, project, and impact information across teams.

Key Responsibilities 

Reporting, Data & Insights

• Collate engagement, project, and impact reports, ensuring accuracy, consistency, and readiness for internal and external reporting.
• Maintain dashboards and trackers, ensuring data is current and supports effective decision‑making and accountability.
• Develop and update impact report templates to ensure consistent reporting across partners and funders.

Porposal & Pipeline Management 

• Manage the proposal pipeline tracker, maintaining accurate records and reporting readiness.
• Collate and organise proposal information required for submissions, ensuring deadlines and funder requirements are met.
• Support proposal development by aligning appropriate family case studies, testimonials, and feedback with funding opportunities.

Resource & Content Management 

• Maintain the Engagement resource library, ensuring content remains relevant, up to date, and easily accessible.
• Create clear, fundable opportunity information documents to support fundraising and partnership activity.

Stakeholder & Team Support

• Respond to requests from the Engagement team, providing timely support for proposal development and reporting needs.
• Provide coordination and administrative support to the Engagement Development Manager, including organising engagement, project, and impact information to support strategic planning, reporting, and oversight.

Knowledge & Experience

• Experience supporting engagement, fundraising, development, or programme activity within a charity or purpose‑led organisation.
• Strong organisational skills, with the ability to manage multiple priorities and meet deadlines.
• Attention to detail, particularly when working with data, reports, and written content.
• Experience using trackers, dashboards, CRMs, or data management systems to maintain accurate records and reporting.
• Strong working knowledge of Microsoft Excel, with experience managing and presenting data; familiarity with Power BI or similar tools is desirable.
• Understanding of fundraising or proposal development processes, including the use of impact reporting and family case studies.
• Experience maintaining shared resources or knowledge libraries.
• Strong written communication skills, with the ability to write in line with organisational tone and values.
• A collaborative, proactive approach and the ability to handle sensitive information with care and discretion.
• A genuine commitment to RMHC’s mission, values, and focus on supporting families and creating impact.

We have an exciting new opportunity to join Icebreaker One as a Stakeholder Engagement Coordinator

About Icebreaker One

We are a diverse collection of like minded people whose expertise spans policy and science, finance and engineering, data and systems—working together to tackle one of the greatest challenges of our time. We need your help.

Our mission is to make data work harder to deliver net-zero outcomes. 

The role

Contract:  Permanent - ASAP 

Location:  Remote 

Hours:  Full time (Icebreaker One works a four-day week, Mon-Thurs)

Rate:  Circa £28k 

Core Responsibilities

• Support the Account Manager in maintaining and progressing a pipeline of stakeholder and client relationships, ensuring consistent and timely communication

• Attend client and partner meetings alongside (or on behalf of) the Account Manager; take live notes, capture actions and send clear follow-up summaries to stakeholders

• Track delivery of all agreed actions with the Account Manager, flagging delays or issues proactively

• Maintain and update IB1's CRM (Capsule) with accurate pipeline data, contact records, contract timelines and renewal deadlines and using it to prepare and update metrics as directed

• Conduct research into prospective partners, sector organisations and funding opportunities across priority sectors to develop the sales pipeline development

• Support the preparation of proposals, pitch materials, statements of work and contract documentation 

• Support community engagement, assisting in developing relationships, and other engagements

• Assist in coordinating IB1's stakeholder engagement activities - including AGMs, webinars, roundtable events and community forums - in collaboration with the Membership and Communications teams

• Help map and maintain IB1's stakeholder landscape across priority sectors, identifying gaps, opportunities and relevant networks

• Socialise the IB1 Constellation among teams within strategic partner organisations, supporting wider awareness and participation in IB1's expert network

Supporting responsibilities 

• Maintain and improve Standard Operating Procedures for stakeholder outreach, meeting management and pipeline administration

• Generate regular reports and pipeline summaries for the Account Manager and senior team

• Use insight from ongoing stakeholder engagement to feed back into and improve internal account management processes and documents

• Attend daily standups, Show & Tells and standing team meetings; contribute to a collaborative, open working culture

• Inputting and supporting into Bids & Grants where requested including but not limited to:

  • Communicate potential bid opportunities with IB1 bids team 

  • Updating trackers 

  • Creation of bid document templates 

Knowledge, Skills, Experience

Demonstrable experience of:

• A minimum of 2 years demonstrable experience in a similar role

• Excellent communication and writing skills

• A proven track record of supporting communication with clients / key relationships

• Highly organised and capable of managing time and tasks effectively

• Engaging people one-to-one effectively online and in person

• Ability to summarise findings so that they can be understood by non-experts

• Bringing together groups and individuals and uniting them with a common cause—via a range of face-to-face and virtual events, get-togethers, social media and communication forums

• Using and applying Google Suite/Workspace, Slack, Zoom, social media and other tools for working remotely and in the open

• The ability to work in a fast-paced, collaborative environment

Specifics, ideally some or all of the following:

• An understanding of net-zero business and policy landscape in our sector focuses (e.g. energy, ESG, finance, built world, transport, agriculture), and Net-zero standards, frameworks, methodologies 

• An understanding of standards & licensing (e.g. Open, Shared, and Closed data)

• An understanding of governance, regulations, and approaches around data sharing (e.g. Smart Data, GDPR)

Apply today

Email a CV and cover letter/links to pages that show us what you have done, and can do, to help us achieve our mission.

Applications must be received by 0900 (GMT), 2026-04-20

As a team, we are committed to equality and creating an inclusive culture with diverse and balanced backgrounds. We actively encourage applications from everyone and will help to support you to reach your full potential and to be yourself in a working environment based on dignity, respect and mutual support. Before applying you will need to ensure you have the right to work in the UK and can provide documentary evidence of this. The role does require the applicant to be able to work within a UK time zone

If you have any queries or need any advice or adjustments at any stage of the recruitment process please contact us

Full details and how to apply are available on our website