Data reporting officer jobs

Hours: Full time with 20% study time

Pay: £22,380 per annum

Duration: 20 months

Location: UK-Med Office, Manchester (Hybrid working available)

Are you a capable individual with a passion for HR and making a difference in the world?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.

Our HR and Membership Team ensure we have the right people with the right expertise available at the right time. We work with around 50 core staff members and the UK-Med Register, a group of over 850 health and humanitarian professionals who are ready to deploy international in our emergency responses. We maintain the capability to staff any emergency response required, including being able to provide a team of 60 health professionals to staff a fully functional field hospital anywhere in the world within 72 hours.

We are recruiting for an HR Apprentice who will support all HR processes with a particular focus on the end-to-end recruitment and vetting of health professionals and key support roles. This apprenticeship will provide you with hands-on experience and the opportunity to learn and grow within an international humanitarian context.

Our ideal candidate will be eager to learn, able to work at pace, manage multiple priorities simultaneously, and have a passion for building a career in HR. You will have strong planning and interpersonal skills and be able to demonstrate excellent attention to detail.

We offer a competitive apprenticeship salary and benefits along with a friendly working environment and the opportunity to make a real difference through an important role in our humanitarian programming.

How to apply

We strongly recommend that you read the Candidate Information Pack – HR Apprentice - May 2026 before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Response to the following question:

• A detailed explanation of your suitability for this post with specific reference to the essential criteria in the person specification

Please apply as soon as possible and no later than Tuesday 19th May 2026.

Applications for work in the UK can only be accepted from people with an existing right to work in the UK.

Apply if in a Different Field or Higher Level, Especially for Those Without Related Experience or Qualifications

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

Great opportunity to lead and support our charity's team through the next phase of development to drive One Medicine forward. 

Job Purpose

To lead the operational delivery of Humanimal Trust’s charitable aims and strategic objectives, as set by the Board of Trustees, ensuring that plans are translated into clear priorities, well-managed programmes and effective day-to-day operations. The postholder will line manage the operational team, oversee the finances and the fundraising activities, and maintain strong governance and compliance within Charity Commission requirements, at all times representing the Trust’s One Medicine purpose with professionalism and integrity.

Dimensions

· Line management responsibility for the operational team

· Budget responsibility: manage agreed operational budgets and monitor expenditure against plan

· Oversee delivery of the annual business plan and operational work programme

· Build and maintain relationships with key stakeholders, supporters, partners and suppliers

· Oversee the fundraising activities

Main Responsibilities and Role

· Provide visible operational leadership for Humanimal Trust, championing One Medicine and role-modelling the Trust’s values

· Translate Board-approved strategy into clear operational priorities, delivery plans and measurable outcomes

· Line-manage the operational team: allocate work, set objectives, provide coaching, and manage performance and wellbeing

· Maintain and improve operational policies, procedures and controls in line with charity regulation, GDPR/data protection and recognised good practice

· Ensure effective delivery of core operational functions (administration, supporter care, governance support, data management and supplier coordination)

· Protect the Trust’s reputation by maintaining high standards of quality, confidentiality, safeguarding and risk management

· Monitor progress against the operational plan, tracking risks, issues and dependencies and reporting regularly to the Chair/Trustees

· Lead on team resourcing and capability: recruitment planning (where applicable), induction, training and continuous improvement

· Work closely with the Chair and Trustees to support good governance, prepare papers, and ensure actions and decisions are implemented

· Attend and present at Board meetings

Finance

· Manage day-to-day financial processes for the Trust, ensuring appropriate approvals, controls and timely processing

· Oversee expense claims and supplier payments in line with policy; ensure accurate records are maintained for audit and reporting

· Track and report on income/expenditure and operational costs, highlighting variances and supporting budget planning with Trustees and finance support (where in place)

· Maintain a clear audit trail for key financial decisions, contracts and delegated approvals

Planning and Organising

· Develop and implement operational plans that translate Trustee priorities into clear workstreams, milestones and accountabilities

· Plan, organise and prioritise team workload and resources to deliver objectives, balancing immediate operational needs with longer-term planning

· Maintain and review the organisational risk register, escalating issues and ensuring proportionate mitigations are in place

· Maintain and review the Trust’s policies and guidance documents

· Monitor and report delivery, performance and compliance (e.g., quarterly/annually as agreed), supporting effective governance and continuous improvement

Decision Making

· Make operational decisions to deliver the Trust’s agreed plans within delegated authority, escalating strategic or high-risk matters to the Chair/Trustees

· Lead and line-manage the operational team, including recruitment planning (where applicable), workload allocation and resource deployment

· Liaise with external partners, supporters, volunteers, suppliers and professional advisers to support delivery and maintain effective relationships

· Liaise with the Chair of Trustees and the Trustees on a regular basis.

· Evaluate and improve processes, systems and ways of working to enhance quality, efficiency, supporter experience and internal control

· Identify learning and development needs for the team and support continuous improvement and professional development

· Manage operational capacity and prioritisation, ensuring resources are aligned to the Trust’s delivery commitments

· Approve expenditure, contracts and commitments within delegated authority and in line with policy

Internal and External Relationships

Internal

· Chair of Trustees and Board of Trustees (including sub-committees), providing timely updates, papers and delivery reporting

· Operational team and volunteers, providing leadership, coordination and support

External

Supporters, donors, partner organisations, volunteers, suppliers and professional advisers (e.g., finance, HR, legal), acting as an operational point of contact as required

Knowledge, Experience, Skills and Style Required

Essential

· Educated to degree level (or equivalent experience), with strong digital/IT capability (MS Office and CRM/databases) and a clear understanding of GDPR/data protection.

· Proven experience in an operational leadership/management role, delivering organisational plans, improving processes and achieving measurable outcomes.

· Excellent communication, negotiation and influencing skills, with the ability to work effectively with Trustees, colleagues, volunteers and external stakeholders.

· Strong people management skills, supporting staff through change, setting clear expectations and creating an inclusive, high-performing team culture.

· Demonstrable experience working in or with a charity/not-for-profit, with a good understanding of governance, compliance and supporter-facing operations (experience in human health, animal health or science an advantage).

· Strong judgement and analytical skills, able to manage competing priorities, budgets and risks and to deliver reliably in a small-organisation environment.

Desirable

· Understanding of the UK charity regulatory environment and good governance practice.

· Experience working with Boards/Trustees, including preparing papers, reporting on delivery and supporting effective decision-making.

· Knowledge and experience of fundraising operations and supporter care.

· Demonstrable understanding of, and commitment to, One Medicine.

Job Context and Special Features

This role is a key senior management position within Humanimal Trust, with responsibility for ensuring that strategy is translated into effective delivery, that the operational team is supported to perform at its best, and that the Trust operates with strong governance, compliance and financial control.

This is a one-year fixed term appointment for a 28-hour (3.5 day) working week, starting at the earliest opportunity.  The role is home-based in the UK, with occasional travel to other locations in the country.

Help shape a future where fewer people die by suicide

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Samaritans is entering an exciting new chapter, focused on transforming how we deliver support to those in greatest need. We’re seeking a Project Officer to support and coordinate activity in our Yorkshire & Humberside pathfinder region.

In this important role you’ll work with the Project Manager to support the implementation of Samaritans’ Future Proofing project plan within your region. You’ll provide regular updates on activity and progress, highlighting risks and issues when needed.

Communication is key to success in this role. You will work closely with volunteers, staff and other stakeholders to successfully deliver the project. You’ll act as a key contact for branches in your region to coordinate their involvement and activity, and work with our internal and external communications teams to support with project updates.

If you’re organised and great at keeping things on track, with a desire to contribute to future of Samaritans’ lifesaving service, then we’d love to hear from you.

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Contract terms:

• £33,000 - £35,000 per annum, plus benefits

• 24-month fixed term contract

• Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences

• Linked to our Ewell (Surrey) office, with significant travel round the Yorkshire & Humberside region.

• In-person working: Meeting in person and working collaboratively are things we value. It is anticipated that the post holder will be based in the region on average two days per week and the successful candidate should live within close proximity of the Region. In-person meetings will be held in Ewell once to twice a month. See attached regional map.

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​What you'll do:

• Support the development of detailed project plans
• Coordinate and monitor the delivery of the project plan within your pathfinder region
• Create and maintain up to date project documentation
• Support with communications to relevant internal and external stakeholders
• Organise, facilitate and document meetings
• Work closely with volunteers to capture learning

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What you’ll bring:

• ​Experience providing support to projects, ideally within a large-scale transformation programme
• Experience creating and maintaining project documentation, including project plans, risk registers and action trackers
• Confidence engaging and building relationships with a diverse range of stakeholders
• Strong IT skills, with platforms such as Microsoft Office and Zoom
• Formal project management qualifications or training would be advantageous

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For full Job Description and Person Specification click here

​

Why Samaritans?

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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Apply now

If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.​

Applications close: ​09:00am on Wednesday 27th May 2026

Interviews: w/c 15th June 

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At Samaritans, human connection is at the heart of everything we do.

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.

Money & Energy Advice Service Lead

Pro rata salary: £39,825 (35 hour week)

Home-based, with travel as required

Up to 35 hours per week with occasional evenings and / or weekend work will be required

Permanent (subject to external funding)

Responsible for: 2.0 FTE Money & Energy Advisers

About the role

This is an exciting opportunity for an experienced welfare benefits practitioner with a passion for sharing knowledge and enabling teams to deliver above and beyond.

With around 4 in 10 beneficiaries, we support seeking help with financial difficulties, this is a pivotal role for Kidney Care UK.

We are seeking a knowledgeable and confident specialist income maximisation activities for a role with three key parts: to lead a small team delivering benefits and energy advice and support directly to clients; to play a key role in upskilling and supporting our outstanding Patient Support team across the country; and to be the subject matter expert within Kidney Care UK.

Our external partners – British Gas Energy Trust have committed to fund our Money and Energy Service until March 2027. We are advertising this position as ‘permanent’ – we anticipate confirmation by December 2026 whether funding will be extended beyond March 2027.

This role is made possible thanks to the support of British Gas Energy Trust.

About Kidney Care UK

Around 3.5 million people in the UK live with chronic kidney disease, and one million of them don’t know that they do.

Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease. 

About the Money & Energy Advice Service

The Money & Energy Advice Service (MEAS) provides information and support for welfare benefits and income maximisation and promotes awareness of efficient energy use. Working closely with Patient Support officers, MEAS provides specialist knowledge and directly supports clients to achieve sustainable financial outcomes. The service was established in 2023 with the support of British Gas Energy Trust and is embedded as a valued element of the many ways Kidney Care UK supports people affected by kidney failure.

What we offer

Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:

• Flexi-time – we are flexible about start and finish times, and flexible about your location.
• Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
• Pension – you’ll be eligible for and auto-enrolled into a pension scheme where your employer will contribute 8% of your salary.
• Health cashback plan – ability to claim back a wide variety of routine medical treatments.
• Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
• Cycle2Work scheme

Martingale Postgraduate Foundation (Martingale) exists to fund and support the next generation of talented researchers. We believe that family income should not be a barrier to the pursuit of excellence, and our mission is to enable and nurture talented individuals from low-socioeconomic backgrounds to thrive within world-leading postgraduate research.

Martingale’s flagship programme is the Martingale Postgraduate Scholarship, which supports students from low-socioeconomic backgrounds to pursue and excel in postgraduate degrees, by providing:

• A fully-funded Living Wage Scholarship to pursue a one-year Masters degree or a four-year PhD.
• All tuition fees and research expenses, including a tax-free stipend for living costs.
• Tailored support to apply for Martingale courses at our partner universities.
• Access to Martingale programmes, including leadership training and connections with top academic and industry professionals.
• Membership of a pioneering community of talented researchers.

In the three years since Martingale launched, we have supported over 100 Scholars to undertake postgraduate degrees across our ten partner universities and have committed over £7.7m in Scholarships. We are continuing to expand our offer, bringing on new partners each year.

As Operations Manager, you would ensure the smooth running of day-to-day operations and to lead special projects that tackle big organisational questions. Working closely with the Director of Operations, you will support the development and improvement of Martingale’s systems and processes. You will also have the opportunity to lead standalone projects that require structured problem-solving and strong judgement including preparing Martingale for spin out. You will bring clarity and traction across multiple workstreams, working closely with senior colleagues and external partners.

We are looking for a strategic thinker with a proactive approach to their work, who can identify and help resolve issues, and recognise opportunities. You will bring excellent organisational skills, strong attention to detail, a proactive mindset, and a strong alignment with Martingale’s mission. We welcome applicants from a range of career paths who are excited to be part of a growing, fast-paced charity delivering meaningful impact.

Martingale Foundation is incubated by Purposeful Ventures who provide operational and strategic support. The Operations Manager will be employed by Purposeful Ventures.

About Purposeful Ventures

Purposeful Ventures partners with social entrepreneurs and philanthropists to improve the education and well-being of young people from their earliest years.

We define and diagnose the issues affecting children and young people, analyse evidence and explore the most promising solutions. We then select, accelerate and, where we find a gap, incubate organisations which tackle those issues. We offer more than just funding to our charitable organisations. Our expertise, operational experience and networks enable us to deliver tailored, hands-on support with a relentless commitment to system change.

We are working with a wide range of organisations across the following portfolio areas to build and strengthen outstanding organisations that deliver systemic impact.

Key Responsibilities:

Special Projects

A significant and distinctive part of this role involves leading standalone analytical and operational projects that tackle substantive, open-ended questions. These will vary over time and will require intellectual curiosity, the ability to work with ambiguity, and the capacity to produce clear, high-quality outputs such as reports or proposals. Current and anticipated examples include: 

• Designing a model for calculating discounts or adjusted contribution rates for funders committing significant multi-year funding, balancing financial sustainability with funder relationship management.
• Preparing for spin-out: contributing to Martingale’s readiness for independence from Purposeful Ventures by scoping and delivering specific workstreams across governance, operations, finance, legal, and data.
• Leading other ad-hoc analytical or operational projects as they arise, including research into sector practice, policy analysis, or internal process design.

Operational infrastructure and continuous improvement

Liaise with colleagues across the organisation to understand business needs and issues, and develop and implement appropriate solutions to drive efficiency and impact, including: 

• Strengthening systems and processes: leading a structured review of Martingale’s operational infrastructure – including CRM, finance systems, HR processes, and information management – and implementing improvements that will support a larger, more complex organisation.
• Identify and codify operational processes and ways of working and proactively propose improvements where relevant, including ensuring that individual roles and responsibilities are clear.
• Manage cross-functional initiatives that require coordination across our departments.
• Identify and implement tools, technologies, and processes that can improve our ways of working.
• Lead exploratory projects, such as assessing how AI can be integrated into our work to enhance impact and efficiency.
• Provide project management support across different teams to drive key organisational goals.
• Manage the rollout of new processes and tools, supporting colleagues to adopt changes effectively.

Generalist Support and Cross-Functional Contribution

The Operations Manager will be a flexible and collaborative colleague, capable of contributing across different parts of the organisation’s work where needed:

• Provide high-quality analytical and operational support to the Director of Operations and CEO on a range of organisational questions.
• Contribute to the preparation of materials for the Advisory Board, governance bodies, and key external stakeholders, including papers, briefings, and data summaries.
• Support the Programme and External Relations departments on operational aspects of delivery, including events logistics, supplier management, and cross-team coordination.
• Represent the organisation professionally in communications with external stakeholders, including partner universities, suppliers, and service providers.
• Support Director of Operations with financial processes including preparing management accounts, building and refining financial forecasts and for growth, and onwards grants.
• With Director of Operations, liaise with outsourced providers including Purposeful Ventures to ensure effective working relationships and back-office support.

Other

• As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder.
• The post holder will carry out any other duties as are within the scope, spirit and purpose of the role as requested by the line manager

Key Requirements:

Essential Criteria

• Right to work in the UK

Experience and skills

Essential

• Strong operations and project delivery experience in a fast-paced environment (e.g., charity, start-up, university, public sector, or professional services).
• Demonstrable experience leading projects end-to-end, including creating plans, managing stakeholders, and delivering outcomes.
• Experience leading or making a significant contribution to complex, standalone projects or pieces of analysis, including analysing ambiguous problems and turning them into clear outputs (e.g. reports, presentations) and actionable recommendations.
• Experience improving systems/processes (e.g., designing workflows, implementing tools, documenting processes, driving adoption).
• Experience of contracting, invoicing, and other operational finance processes, as well as procurement and supplier management.
• Excellent written and verbal communication, with the ability to produce clear documentation for internal and external audiences (experience drafting papers, briefings, or analytical reports is desirable).
• Experience working with CRM systems, project management tools, or other operational platforms, and a track record of improving or implementing systems and processes

Desirable

• Experience working with universities (partnerships, funding arrangements, research administration, or related).
• Experience supporting governance processes (papers, decision logs, approvals) or preparing materials for senior stakeholders.
• Experience working in a start-up, scale-up, or fast-growing charity. 

Personal Characteristics

• Highly organised, proactive, and able to prioritise effectively in a fast-paced environment.
• Excellent interpersonal skills: able to build rapport and trusting relationships, able to work co-operatively in a multidisciplinary setting.
• Strong judgement, discretion and professionalism, including ability to handle confidential information appropriately.
• A commitment to Martingale’s mission to support postgraduate students from low-socioeconomic backgrounds.
• Comfortable working in a rapidly growing and changing organisation with a degree of ambiguity – confident to create processes and ways forward where they might not yet exist.
• Intellectually curious and analytical – someone who enjoys getting into the detail of a complex question and working out a clear, defensible answer.
• Proactive and self-starting: able to identify what needs doing and take ownership without needing to be directed at every step.
• Resourceful, able to act on initiative, hardworking, detail-oriented, and systematic.

At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.

Hours: 37.5 hours, Monday – Friday (with the occasional Saturday)

Contract type: Permanent 

Salary: £37,522.87 - £42,744.88 (dependant on experience and skills)

What can we offer you
Supportive Team Culture - Work alongside a diverse, close-knit team delivering holistic care to a wide range of clients.
True Work-Life Balance - Enjoy your evenings, weekends, and bank holidays — no late shifts or Sunday work.
Tailored Training - Receive bespoke, on-the-job training to help you thrive and grow in your role.

About the Role:

Reporting directly to the Regional General Manager, the Operations Service Manager will lead the Treatment Centre Operations team in delivering exceptional outcomes aligned with our organisational priorities. In this pivotal role, you will provide strong leadership and effective management to ensure operational goals support our broader mission.

You will foster a culture centred on safety, outstanding client experience, and sustainability within the treatment centre. A key part of your role will be optimising resources—including staff, consumables, equipment, and facilities—to ensure efficient and effective service delivery.

Collaboration will be essential, as you’ll work closely with fellow Operations Service Managers and cross-functional teams to drive organisational success and maintain consistent, high-quality service. Occasional travel to nearby Community Treatment Centres will be required to deepen your understanding of the role and its operational context.

To excel in this role, you must possess the following essential skills:

• Exemplifying desired behaviours through role modelling
• Collaborating effectively with others
• Inspiring and driving a motivated and productive team
• Making sound business decisions
• Providing a client-focused service that exceeds expectations
• Communicating key concepts, priorities, and challenges effectively throughout the organisation
• Experience of facilities management and contractor management is desirable.
• Experience of working in a Healthcare setting or with the Care Quality Commission is desirable

What We Offer:

Financial Benefits

• Competitive salary with progression opportunities
• Aviva pension (up to 5% employer contribution)
• Blue Light Card perks (4,000+ discounts)
• Salary sacrifice schemes (bike, season tickets)
• Eye care contributions
• Long Service rewards

Wellbeing Support

• Extra annual leave for your birthday and buy and sell scheme 
• 24/7 GP access via Employee Assistance Programme
• Mental Health First Aiders
• Family-friendly policies and potential flexible working options

Career Development

• Paid training and development
• Clear internal progression pathways

We’re proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age.

MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults.
We pride ourselves on having a Just and Learning Culture and recognise that successes or mistakes are the product of many factors and our learning focuses on changing systems and processes to make it easier for people to do their jobs safely.

An exciting opportunity has arisen for an individual to join our newly established Student Communities Team based in Sunderland. The team supports a wide range of student leadership activity, including officer support, societies, student representation, volunteering, and campaigns.

The successful candidate will be responsible for working with a wide range of student leaders to mobilise the community organising model for a particular faculty within the University of Sunderland, harnessing their talents and enhancing student skills development.

This is a fantastic opportunity to gain a variety of skills through being involved in a varied role across different areas of Student Engagement at Sunderland Students’ Union.

We have undertaken a Democracy and Governance Review to revitalise the way our students interact with their Students’ Union across both the Sunderland and London campuses. The findings highlighted the need for a clear shift away from the more traditional models of SU democracy towards a community organising approach.

The post holder will need to demonstrate how they meet the essential criteria outlined in the job description and person specification within their application statement, providing clear examples of relevant experience.

Informal conversations about the role are encouraged with our Student Communities Manager, Kara-Jane Senior, ahead of application.

How to apply:

If you have an interest in this role, please view the job description on our website for further details. Please note we are unable to provide visa sponsorship for this position.

Key information

Location: Manchester, Bristol, Newcastle, Nottingham, or London

Hours: 37.5 hours per week (full time)

Start date: ASAP (we are happy to work with notice periods)

Duration: Permanent

Salary: £31,825 - £35,280 per annum if based in London, £29,175 - £32,630 per annum if based in Bristol, Nottingham, Manchester, Newcastle, plus a £312 yearly tax-free work from home allowance.

Application deadline: Friday 22nd May, 12pm

This application process will consist of 3 stages: Written application, Telephone interview and Assessment Centre (interview & written task).

Role Summary

The Exclusive Opportunities Senior Officer will be responsible for ensuring that upReach’s Exclusive Opportunities (internships and short-term work experience) programmes operate smoothly and effectively, and will report to the Exclusive Opportunities Manager. You will work alongside Programme Coordinators, Partnership Managers and Programme Managers to ensure the successful implementation of exclusive work experience and internship opportunities, which provide upReach Associates with the experiences, networks, commercial awareness and skills needed to secure top roles upon graduating.

Core Responsibilities

Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit and core responsibilities.

The Core responsibilities include:

SUPPORTING THE SMOOTH RUNNING OF EXCLUSIVE OPPORTUNITIES PROGRAMMES:

• Lead the logistical and operational planning and delivery of Exclusive Opportunities, ensuring successful implementation and high-quality support for programme participants and partners.

• Develop engaging promotion of new opportunities to Associates to increase the number and diversity of applicants.

• Manage the application and allocation processes for programmes, working with members of the Programmes Team and partner contacts to ensure smooth processes are in place throughout.

• Monitor, evaluate and report on the effectiveness of the programmes, and identify/make improvements based on this.

• Act as the primary point of contact for day-to-day partnership requests, and students accessing Exclusive Opportunities, and take action to respond to any issues raised.

SUPPORTING PARTNERSHIPS AND PROGRAMMES TEAMS:

• Ensure the wider Programmes Team is kept informed of the internship and work experience programme content and timelines, and enabled to best support Associates taking part.

• Collaborate with the Sector Programme Managers to design application assessment materials (where required) and applicant support resources for Programme Coordinators, and run their own Exclusive Opportunities.

• Work with the Programmes team to encourage Associates to apply for and participate in the Exclusive Opportunities programmes.

EXCLUSIVES OPPORTUNITIES PARTNERSHIPS MANAGEMENT:

• Take ownership of a small portfolio of upReach's existing exclusive opportunities partnerships, managing day-to-day relationships with support and guidance from the Exclusives Programmes and Partnerships Manager.

• Support the Exclusives PM in managing their broader portfolio, including relationship stewardship, partner communications, and coordination of activity.

• Collaborate with Partnerships Managers to review and renew employer partners collaborating with upReach on work experience and internship programmes.

• Assist the Exclusives Programmes and Partnerships Manager in high-quality prospecting and relationship-building activity, contributing to income-generating partnerships that also deliver high-impact opportunities for Associates.

• Collaborate closely with the Exclusives Programmes and Partnerships Manager and the Marketing & Communications team to co-create high-quality content and campaigns that showcase our partnerships - including case studies and social media promotion.

• Contribute to impact reporting for the partnership portfolio by gathering data and stories that demonstrate partnership outcomes and drive continued engagement.

Skills and Experience

The ideal candidate for Exclusive Opportunities Senior Officer should display these skills:

• Excellent communication skills, both written and verbal

• Excellent organisational skills and the ability to prioritise a varied workload, manage competing demands and deliver to tight deadlines

• Strong problem-solving skills

• Self-motivation and an ability to work in a small team as well as independently

• Ability to engage and communicate confidently with stakeholders, such as beneficiaries, upReach partners and all levels of employees across the organisation.

To be successful, it is anticipated that you would have experience in:

• Communicating with a variety of stakeholders, through written and verbal communication

• Managing and prioritising a varied workload

• Some project management experience would be beneficial.

Team Culture & Benefits: 

We offer: 

• Flexible and hybrid working.

• Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us. 

• Birthday leave and Volunteering leave

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, which increased to 5% after 5 years of working with us. 

• Cycle-to-work scheme.

• Monthly socials and annual wellbeing days

• Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training. 

• Personal Development Budget, activated after 6 months in the role.

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Diverse Roots Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network

  • (Im)Migrants Network 

Ready to apply?

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.

Applications close on Friday 22nd May at 12pm

EQUAL OPPORTUNITIES

At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We  encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.

Lloyds Bank Foundation 

Research and Evaluation Manager 

Starting Salary: £50,645 (London-based) 

Contract: Full-time, permanent contract (we are open to conversations about flexibility – so please ask) 

Location: London-based role with expectation of hybrid working from our London office

About Lloyds Bank Foundation 

Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place – personally, in a home that’s a good place to live, and in a community that’s a good place to belong. 

We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger. 

We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out. 

About the Role 

This is a key role at the heart of the Foundation’s ambition to become even more impact-led and evidence-driven. As Research and Evaluation Manager, you will play a vital role in ensuring our programmes, partnerships and investments are grounded in robust evidence and a clear understanding of what works, why it works, and how we can increase our impact. 

You will lead the design and delivery of research, evaluation and learning activity across the Foundation, working closely with teams to ensure programmes are built around clear outcomes and that insight is used to inform decisions, improve delivery and strengthen impact. 

This is both a technical and collaborative role. You will manage and commission evaluation activity, while also working alongside colleagues across the organisation to embed a stronger culture of learning, evidence and continuous improvement. 

About You 

We are looking for a skilled research and evaluation professional with experience of designing, commissioning and delivering high-quality evaluation activity. You will be confident working with data, evidence and insight to inform decision-making and improve programmes or services. 

You will bring strong analytical skills, alongside the ability to translate complex information into clear, practical recommendations. You will be comfortable managing external partners and contracts, and confident supporting others to embed evidence and learning into their work. 

Above all, you will be collaborative, curious and committed to using evidence to improve outcomes for communities. A commitment to equality, diversity, inclusion and belonging is essential. 

How to Apply 

Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply. 

For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information in the candidate pack.

Our Commitment to Diversity, Equity and Inclusion 

We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview. 

More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address. 

Key Dates 

Closing Date: Midday, Wednesday 27th May 2026 

Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00 

First Interview: Monday 8th June 2026 

Second Interview: Friday 19th June 2026 

Job title: Operations & People Lead
Contract: 1.0 FTE - 1 year fixed-term contract with the possibility to become permanent
Location: Hybrid working: office base is at Somerset House, London: we are flexible on approach, within a hybrid model of in-person & virtual. This can be discussed at interview (*) 
Salary: £45k to £50k p.a. (pro rata), depending on experience
Reporting to: CEO
Start date: ASAP - depending on candidate’s notice period 
Normal hours: Office hours are 9.30 - 5.30pm, Monday – Friday. As this is ideally a 0.8 FTE role, there is flexibility on how the time is spread across the week. Please state how you would intend to allocate your time when you apply. (requests for flexible working hours will be considered) 

Other: 

• Annual leave is 25 days per year (pro rata) plus standard bank holidays
• Cultural entitlement of £250 per annum (pro rata) to spend on arts/cultural events & activities
• All employees are able to claim 1 hour a week for personal wellbeing
• Pension scheme enrolment and 6% employer contributions (reviewed annually)

(*) Access to office space in London is always available to staff who can't or don't want to work from home. 

Some travel is involved in this role, to visit organisations and run programme activities.

If you would like this application pack in a different format (e.g. large print or audio file), please email us (information in the link provided). 

About Julie’s Bicycle (JB)

JB unites culture, creativity and climate action to drive change. For nearly two decades, we’ve been at the forefront of the creative climate movement - one of the first to position culture as a powerful force for radical change. Our mission is to mobilise the creative sector, equipping thousands of artists, cultural organisations, and creative leaders with the tools, knowledge, and confidence needed to transform their practice into climate action. We focus on tackling the root causes of the climate, nature, and justice crises by shaping thinking, informing policy, and scaling practical solutions. Together, we can turn creativity into a powerful force for a just and regenerative future.

Role summary

As our new Operations and People Lead, you will help us continue to build and nurture a strong, can-do, and empowering operational culture that is rooted in collaboration, equity and care. You will support the CEO in ensuring the right systems and processes are in place for the smooth running of the organisation and support the Head of Programmes in the seamless delivery of our programs during a period of rapid change. You will collaborate with the whole team to continue to strengthen our equitable foundations and ensure our internal structures fully reflect and sustain our core values of justice and care.

Your goal will be to balance operational efficiency with team well-being, optimising people and teams allocations and implementing new approaches and processes so that we deliver outstanding work, while our people thrive. You will allow the leadership to focus on high-level strategy while you support us in continuing to nurture our supportive, empowering, and equitable working environment.

Key Responsibilities

People strategy - (Approx 40%)

• Operations strategy and ways of working: Work with the CEO and SLT, co-design and implement a robust operations strategy and clear ways of working for effective allocation of team and resources to achieve the organisation's objectives, strengthening further our  principles of deep collaboration, equity and care.

• Equitable recruitment and retention strategy: Building on our existing progress in inclusive hiring, you will work closely with the CEO and SLT to evolve and champion our recruitment and retention strategy. You will continue to refine our processes, ensuring we remain at the forefront of removing access barriers and nurturing a diverse, flourishing, and long-term workforce. You will be responsible for timelining, creating Job Descriptions; advertising strategy and budget; liaise with hiring manager; referencing; offer letters & contracts.

• People development & care: Working closely with the CEO and SLT, contribute to the development and lead on the implementation of training, continuous professional development processes and policies that enable transparency, peer to peer feedback, psychological safety, professional development and empowerment.

• Delivery strategy: Working closely with the Head of Programmes, design and drive a capacity planning strategy for the team across 20+ projects to ensure impact delivery as well as balanced workloads. 

• Cross-cutting principles: Working closely with the CEO, leading internal policy work, you will steward and expand our internal policy framework, ensuring that our established principles of wellbeing, diversity, accessibility, and anti-racism continue to be deeply woven into the fabric of every new and existing policy.

Operational excellence (Approx 30%)

• Systems improvement: Enhance and adjust systems, processes, and best practices to ensure they are flexible enough to respond to the lived realities of a diverse team.

• Digital access: Lead the planning and implementation of IT and digital strategies that facilitate accessible and collaborative remote/hybrid working.

• Compliance and safety: Maintain and communicate health, safety, and security protocols through a lens of collective care and team protection.

• Process standardisation: Working with the CEO and Finance Manager, drive consistency across HR, admin, and finance to reduce cognitive load and administrative friction for the team.

HR & financial administration (Approx 20%)

• HR: 

  • HR Software & data ownership, maintenance and ensuring consistency in colleagues use of the software. 

  • Act as the primary point of contact for HR enquiries, accessibility requests, and leave calculation.

  • Act on behalf of the CEO in handling confidential issues with care and restorative intent & liaising with external HR advisor.

• Financial support: In partnership with our Finance Manager, coordinate confidential finance administration, including payroll, pensions, and audit preparation, ensuring all team members are supported by stable financial operations.

• Resource management: Manage IT and Operations budgets.

• Contract management: Oversee the administration of employment contracts and agreements and NDAs for freelancers, as well as internship placements to ensure fair and clear working agreements.

Executive support & governance (Approx 10% of the time)

• Leadership partnership: Support the SLT in strategic direction, planning, and workforce development so they can focus on fundraising, advocacy and high-level impact work.

• Support the CEO on internal communications, business travel, scheduling, diary management, technical assistance.

• Board: Manage all JB Board administration, including arranging quarterly meetings, minutes, etc.

• Funding & tenders: Provide necessary operational and organisational information for funding applications and manage portal processes for payments and offers.

• Office Management: Lead on the management of JB’s office, ensuring that the office is a comfortable working environment and equipment is maintained. Be the first point of contact for Somerset House, facilities, and for office related issues.

Person Specification

Essential

• HR Expertise: Six to eight years of demonstrable practical experience in designing and implementing People centred strategies with a focus on collaborative leadership rooted in inclusion, equity, diversity and care (six to eight years of experience). We’re particularly interested in someone experienced and/or genuinely interested in participatory design methods that incorporate the lived experiences of a diverse team.

• Operational excellence: Six to eight years of demonstrable practical experience of developing and implementing effective operations strategies and effective systems and processes that enable organisational excellence and staff wellbeing.

• A genuine, demonstrable commitment for the role of culture in addressing the climate, environment and justice crises, preferably with experience of working with values-led teams working on systemic issues especially working across climate, environmental and justice issues.

• Demonstrable experience of planning and implementing streamlined digital operations, bringing a seamless and cohesive approach to IT and software solutions.

• Strategic thinking with an eye for detail: Ability to contribute to high-level strategy while maintaining excellent attention to detail.

• Excellent communication skills: Ability to communicate key messages effectively across various written and verbal forms.

• Broad familiarity with financial and business principles.

• Effectively manage competing priorities and adapt and respond as business needs require

• Experience of planning using organisational and project management skills with the ability to work under pressure and manage time and resources effectively.

• Creative problem solving skills

• A proactive, flexible approach, and ability to progress work independently in a fast paced environment.

Why Join Us?

At Julie’s Bicycle, you’ll join a passionate team working at the intersection of creativity and climate action. We offer a collaborative, inclusive, and flexible working culture, where your voice will shape how the cultural sector responds to one of the greatest challenges of our time. 

How to apply

If you’d like to apply, please: 

• Complete the application form and equal opportunities monitoring form found on our website.

Submit these via our application portal by 11.59pm on Sunday 17th May 2026.

We strongly encourage early applications as we may close the recruitment early if we have reached a sufficient number of viable applications.

We know job descriptions can feel daunting and that people who are from the global majority, from working class backgrounds, those without formal qualifications and some LGBTQ+ candidates are statistically less likely to apply even when they are well suited to a role.

If you read this JD and felt you *almost* matched (if you have built relevant skills through freelance work, lived experience, activism, organising or routes outside formal education) we very much want to hear from you! We also believe class is not defined by education or parental occupation alone. If you identify as working class by your current financial experience and lifestyle, that counts.

Our commitment to meeting underrepresented individuals in the sector:

Guaranteed Interview Scheme and Positive Action

As part of our ongoing commitment to building a team that better reflects the people, communities and causes we serve, we operate a Guaranteed Interview Scheme for disabled candidates, in line with the Equality Act 2010.

This scheme is available to candidates who identify as disabled (including under the social model of disability, encompassing physical, sensory, cognitive, mental health and long-term health conditions) and who can demonstrate within their application that they meet all of the essential criteria outlined in the job description. Candidates will be asked within the equal opportunities form whether they wish to be considered under this scheme. This information will be handled in confidence and will only be shared with those involved in the shortlisting process where necessary to apply the scheme.

We are committed to increasing the diversity of our workforce and recognise that some groups are underrepresented within our organisation and sector. We therefore actively encourage applications from people from ethnically diverse backgrounds. Where candidates are equally qualified, we may apply positive action in line with the Equality Act 2010 to select a candidate from an underrepresented group, where this is a proportionate means of addressing underrepresentation.

A note on AI

While we understand that some people may use AI tools for accessibility (and recognise and support that many assistive technologies may use elements of AI), we ask candidates to consider what tools are most appropriate during the application process. For example, we recognise the value for many people of machine learning language tools like Grammarly. On the other hand we would discourage the use of generative AI tools in writing your application, as we'd like to understand your personal interest in working for Julie's Bicycle, and be able to understand your non-AI-assisted communication skills just as they are. We also recognise that for many of the people and creative communities we work with, the rise of generative AI poses a threat to their livelihoods, while the environmental impacts of AI are only set to grow: this means we also have a responsibility as Julie's Bicycle to consider where and when (and if) we use AI in our work. 

Thank you for your interest in working at Julie’s Bicycle.

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

The Global Advocacy & Influence Department is a dynamic team that uses the power of IRC’s ideas to solve the biggest challenges facing IRC’s clients. From the drivers of conflict to the needs displaced people, the team partners with politicians, policy makers and civil society to bring these solutions to life. We take pride in being solutions-oriented and creative. We are precise in our tactics, and messages. We lead change year over year, knowing that system change takes dedicated focus while maintaining the flexibility to respond to emerging needs. Finally, we are collaborative, working not only with programs, strategy, research and innovation, and communications teams across the IRC, but also externally, constantly seeking to new ideas and perspectives from others in the humanitarian sector and beyond.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.

Job Overview

As the Advocacy Officer, you are responsible for building the profile, influence and credibility of IRC’s work with UK politicians, political parties and opinion formers on our humanitarian and development issues. You will be delivering our influence strategies and identifying strategic lobbying opportunities and enabling colleagues to exploit them fully through the use of innovative and creative tactics that help IRC stand out in a crowded arena. You will support building critical strategic relationships to help deliver on IRC’s objectives in parliament. You will contribute fresh insights and analysis to inform IRC’s influence approaches, tactics, and messages.

Major Responsibilities:

• Advocacy Strategy: Support in delivering advocacy strategies, collaborating with the Advocacy Manager, policy leads, public advocacy and communications colleagues, to advance IRC’s key advocacy objectives. 

• Political and policy monitoring: Analyse and report on relevant political and policy trends and regularly communicate across external relations teams.Expand IRC’s political reach by tracking and analysing shifting government positions, individuals engaging on our issues, and the politics around our issues. Track political processes and profile opportunities / events; including bills, select committee inquiries, and other parliamentary and political developments. 
• Stakeholder management: Building and maintaining relationships with a core group of political champions in and around Westminster, whilst raising IRC’s profile and awareness of our positions on key issues among a wider political audience in order to increase our ability to deliver policy change.
• Political engagement: Developing and providing regular written or oral briefings to MPs, Peers, government officials, and other decision makers on key policies and campaigns. Producing specific asks to parliamentarians on a regular basis – parliamentary questions, debate contributions etc.

• Communications: Provide market and audience expertise to communications team to craft public advocacy in the UK. Support team in developing communications strategy and develop materials for advocacy targets, including digital/social content and take actions.
• Teamwork: Support a positive team culture by acting openly and collaboratively, supporting colleagues in their work and sharing credit with others where appropriate. 
• Steward Gender Equality, Diversity and Inclusion: both in the culture of IRC, as well as in the policy solutions we develop and the ways we wield influence.

Key Working Relationships:

Position reports to: Advocacy Manager

Internal contacts: Policy and Advocacy colleagues, Communications, Technical Excellence leads; International Programs leads, External Relations Department 

External contacts: Parliamentarians, government officials, key opinion formers, think tanks and sector colleagues in the UK. 

Job Requirements:

Work experience: 

• Experience in delivering advocacy strategies in the UK. 2 years + of experience working on development and humanitarian issues. 

Demonstrated skills and competencies: 

• Proven success in delivering successful strategies that influence/impact on legislative and executive policy.
• Good understanding of relevant the UK’s political structures and processes, and familiar with leverage points within these institutions that can be targeted to achieve policy change objectives.
• Ability to innovatively and creatively apply influencing techniques and tactics to consistently make IRC stand out from the crowd in Westminster, Whitehall and with other key international stakeholders.

• Knowledge of development and humanitarian issues in the UK.

• Demonstrated ability to communicate and collaborate successfully with parliamentarians and colleagues in the humanitarian and development fields. 
• Strong writing skills and the ability to translate sophisticated material and data into coherent narratives that resonate with policymakers. 
• Experience of developing effective working relationships with colleagues, and working collaboratively in multi-disciplinary project teams.

• Ability to work quickly against deadlines. 

• Initiative and ability to work independently on fast-paced issues, and balance competing demands. 

• Lead growth of corporate fundraising and corporate partnerships, guided by Butterfly Conservation’s Corporate Fundraising Plan.
• Identify, cultivate, secure and deliver corporate partnerships applying a coordinated and proactive approach.
• Ensure effective delivery within the corporate fundraising stream and appropriate corporate stewardship, with the support of the Corporate Fundraising Officer.
• Deliver actions that lead to the meeting of Butterfly Conservation’s Fundraising Target and which secures good return on investment.

1. Planning, and continually reviewing, the Corporate Fundraising Team work programme and working with the Corporate Fundraising Officer in executing it so as to deliver impact.
2. Identifying, building and maintaining a strong, diverse pipeline of corporate prospects.
3. Implementing a proactive acquisition approach to securing new corporate support that delivers financial and/or social value gains for our charity, including the negotiation and drawing up of partnership agreements.
4. Personally managing and stewarding a portfolio of corporate relationships, providing an outstanding supporter experience which seeks to sustain and grow corporates’ support.
5. Providing corporate fundraising advice, materials and updates to colleagues/Branches and working with the Head of Grant, Trust & Corporate Fundraising to deliver training to staff, the Senior Leadership Team, Council of Trustees and   BC Trading Company Board, as required. 
6. Working with teams across the organisation to develop and prepare tailored cases for support/proposals and bespoke updates/reports to corporate donors.
7. Collaborating with the Finance Team to ensure appropriate invoicing, accurate income coding/recording and contract compliance.
8. Monitoring corporate relationship and income performance so as to provide data that can feed into reports and analysis, which can inform our Senior Leadership Team, Council of Trustees and  BC Trading Company Board.
9. Following relevant policies and procedures, such as those relating to data management and our Ethical Fundraising & Donation Acceptance Policy.
10. Ensuring the effective promotion and/or dissemination of Butterfly Conservation’s ‘Corporate Supporters Pack’ and ‘Work for Good’ platform (managed for lower level donations), providing clarification to corporates and/or identifying potential for uplift, to then pursue, as necessary.
11. Line managing and supporting the Corporate Fundraising Officer, driving performance and innovation through a solution focused approach and ensuring appropriate prioritisation of workload.
12. Maintaining and updating records to keep track of corporate prospects and corporate approaches, communications and agreements, in files, spreadsheets and on the CRM so that the are a reliable and trusted source of information. 

• Promote BC’s values (Excellence, Passionate, Inspiring, Collaborative) ensuring they are adopted in all aspects of the role.
• Undertake any other reasonable duties as required and commensurate with the grade of post.
• Undertake all duties and responsibilities in compliance with the rules and regulations encompassing equal opportunities to help foster a diverse workforce.
• Work in accordance with BC’s policies, procedures, and codes of conduct.
• Actively participate in on-going professional development activities.

Location: Home based- Please note that while the role is primarily remote, candidates must be based in the UK due to periodic travel requirements, including attendance at conferences and other in-person meetings. 

Hours: Part time - 18 hours 

Terms: One-year fixed term contract (with a possibility of extending the role funding allowing)

Salary: FTE £24,750 (actual £11,880)

Pension: NEST Scheme 

Annual Leave: 28 days pro rata (inclusive of bank holidays) 

Normal working week: 37.5 hours 

What we can offer you: 

• Flexible, remote working from home. 

• A positive and friendly staff culture. 

• Annual in-person meet-ups as a team. 

• Laptop and Phone as required. 

• Option to discuss and set your own regular working hours. 

• The opportunity to make a difference to a growing charity and a large, engaged 

community.

• Organisation wide shut down at Christmas in addition to your holiday entitlement 

ABOUT US

PANS and PANDAS are complex neuro-psychiatric conditions which are frequently 

misunderstood and misdiagnosed. PANS PANDAS UK are the only charity in the UK 

working to improve outcomes and ensure brighter futures for people affected by PANS and PANDAS. 

We provide support and information to families, and work tirelessly to inform medical 

practice, raise awareness, engage with medical, social work and educational 

professionals, and much more. 

We are a small team based at home in various UK locations. We keep in touch frequently online and have a warm, supportive and positive culture. 

OVERALL PURPOSE 

The Education Training Development Manager will lead the operational development, and delivery of the national education training programme, ensuring it aligns with organisational priorities and emerging national guidance. The role is responsible for the coordination, growth and quality assurance of PANS PANDAS UK’s national CPD training offer for teachers and educational psychologists (EPs), supporting the development and delivery of high‑quality training modules and strengthening partnerships.

The role reports to and works in close collaboration with the PANS PANDAS UK Education Lead, who retains overall ownership, strategic responsibility and final decision‑making authority for the training programme and the wider education strategy.

Central to this role is working collaboratively with the PANS and PANDAS community and the Youth Advisory Board (YAB) to ensure all training is informed by lived experience.

Key Responsibilities

Programme & Content Development

• Jointly review, update and refine existing CPD materials with the Education Lead, informed by national guidance and emerging research, with the Education Lead holding overall responsibility
• Support development of new training modules and associated materials.
• Explore future delivery models to expand national reach and scalability.
• Identify opportunities for integration of PANS or PANDAS training/materials within University/Initial Teacher Training (ITT) and other relevant programmes.
• Work collaboratively with the PANS PANDAS community and Youth Advisory Board (YAB) to ensure training reflects lived experience.

Trainer Recruitment & Capacity Building

• Recruit and induct additional trainers.
• Support trainer development.
• Maintain consistent quality standards.
• Deliver priority or pilot training sessions when needed to help support programme growth and maintain delivery capacity.

Strategic Programme Oversight

• Provide leadership and direction for the development and delivery of the national education training programme within the strategic framework set by the Education Lead.
• Ensure training content and delivery models align with organisational priorities and upcoming national guidance.
• Lead long-term programme planning, sustainability and continuous improvement.

Partnership Development & Sector Engagement

• Build relationships with MATs, LAs, Universities and other national relevant organisations.
• Work with the charity Communications and Engagement Officer to promote the training models across social media and education networks.
• Attend and present at education sector events and networks to raise awareness of training opportunities.

Commissioning & Income Support

• Develop commissioning packages tailored to MATs, LA’s and other relevant organisations.
• Support pricing structures.
• Identify sustainable income opportunities for the charity via the training.

Quality Assurance & Evaluation

• Oversee monitoring and evaluation processes.
• Prepare reports for the charity as required.

Operational Coordination

• Coordinate scheduling, setup and delivery logistics for all training sessions.
• Manage bookings, confirmations, resource distribution, attendance recording and data collection
• Lead regular training team meetings to support planning and quality assurance.
• Support management and storage of training assets.
• Maintain regular communication with the Education Lead.

Working Environment & Culture

• Remote and flexible working within a digitally enabled national team.
• Supportive work–life balance, flexible leave arrangements and an organisational shutdown during part of December.
• Commitment to equality, diversity and inclusion, with lived experience valued.

Skills, Knowledge & Experience

Essential

• Relevant qualifications (teaching, SEND, adult learning, training design, project management).
• Ability to set priorities and align training with national guidance.
• Experience shaping or influencing SEND practice or programme development within an education context.
• Relationship building skills within the education sector.
• Strong organisational and project management skills.
• Excellent communication skills.
• Ability to work independently and as part of a team.
• Knowledge of the UK education sector.
• Familiarity with digital learning platforms.
• Willingness to gain an in depth understanding of PANS or PANDAS.
• Ability to work sensitively and confidently with the PANS and PANDAS community, including the YAB, creating safe and inclusive spaces.

Desirable

• Degree-level education or equivalent professional experience
• Experience contributing to strategic planning within education, a charity or Local Authority.
• Experience with CPD
• Experience leading multiagency or cross sector initiatives.
• Lived experience of PANS and PANDAS

The People & Culture Director is responsible for leading the People Team, business partnering with the SLT to provide strategic, operational and change leadership across the charity.

This role will lead all people, culture, and organisational development activities across Ygam, ensuring they are aligned with Ygam’s values, strategy, and statutory responsibilities as a UK charity employer.

Success will be consolidating and building upon our existing structures to deliver a high‑performing, values‑driven, and inclusive culture which enables Ygam to achieve our objectives both now and in the longer-term

As a trusted member of the Senior Leadership Team (SLT), the postholder will act as a coach, adviser, and culture‑builder—championing equity, wellbeing, safeguarding, and effective leadership and line management across the charity, as well as playing a full role in cross-SLT pieces of work.

The role also plays a key part in bringing colleagues together by coordinating internal events, including the planning and delivery of all-staff Together Days.

Our commitment as a People Team is to help the wider staff group on their journey within Ygam. We aim to provide an environment which brings out the best in our team, so that they can provide the best possible service to the people we support.

Who are we looking for?

This post sits on the Senior Leadership Team (SLT).  We are looking for a senior.  experienced, credible, and values‑driven people director, who combines strategic insight with a deeply human approach.

You will be someone who believes that culture is created through everyday behaviours, relationships, and decisions, and who is comfortable working with complexity, ambiguity, and change.

You will bring significant leadership experience at this level across the full HR and People brief. as well as strong professional judgement alongside empathy, curiosity, and humility. You will be a confident self-starter able to challenge constructively while building trust at all levels of the organisation.

Above all, you will share our commitment to high-performing culture that is driven by our mission and values and be motivated by the opportunity to help create a workplace where people and volunteers feel safe, supported, included, and able to do their best work.