Office Administrator
Hours: Part Time, 30 hours per week
Salary: £24,785 per annum, pro rata
Contract: 8-month contract
Location: Based at Mind in Salford, The Angel Centre, Salford
About Us:
Mind in Salford is an independent mental health charity affiliated with the national Mind network. We provide advocacy, training, and support services that empower people across Salford to improve their mental wellbeing. We are committed to challenging stigma, campaigning for change, and ensuring no one faces a mental health problem alone.
Our charity provides a range of services including advocacy, welfare rights and debt advice, offering support to clients with and including those with physical & sensory impairments, learning difficulties, dementia, autism and mental health problems and the over 60s. This role is to work within the Advice Team and also supporting the administration team.
About you and the Role:
We are looking for a proactive Office Administrator to support the Advice team.
In this role you will support the smooth running of our organisation. Experience in customer service, greeting clients, data input and answering the phones.
Main Responsibilities and Accountabilities
- Good customer care skills with an ability to put people first and ensure accessibility to the service
- Articulate and friendly and able to convey a variety of solutions and concepts accurately and concisely
- Motivated and organised with excellent time management skills
- Able to keep concise and complete records
- Able to use Salesforce as well as Outlook, Word, Excel and other Microsoft packages to a high standard
- Able to prioritise key tasks effectively whilst maintaining client care
- Able to act on own initiative, and complete actions
- Able & willing to learn, adapt and develop in the role and engage positively with new ways of working, alongside seeking appropriate training for professional development
- Able to manage day-to-day operations and develop and implement effective and efficient systems
- Able to work within legislative and quality frameworks
- Understanding of health and safety, including risk assessing and lone working precautions
- Understanding of and commitment to equal opportunities and diversity, confidentiality & data protection and Safeguarding Policies and Procedures
Closing date and time for applications: Tuesday 14th July at 5pm
Interview date: TBC
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind in Salford is committed to equity of opportunity and to creating a working environment where everyone is treated with dignity and respect. We actively welcome applications from people across all backgrounds and identities, and are particularly committed to increasing representation from communities that have historically been underrepresented in the mental health workforce. All employees are expected to uphold and actively contribute to our equal opportunities policy in everything they do.
No agencies please.
Calcot, Reading
£13.87 per hour (£15.26 at weekends)
Contract Type: Full Time (42 hours per week)
Working Pattern: Days, Weekends
Hours: Three consecutive days on with three consecutive days off, 6 weeks rolling rota
You must hold either The Care Certificate or a minimum of Level 2 NVQ in Health and Social Care.
Friends of the Elderly (FotE) is a not-for-profit charity dedicated to providing excellent care with a family feel, we have been supporting older people for over 120 years. The charity provides care home and day care services for older people, as well as grants for older people in financial difficulty.
About Friends Place, Calcot
Recently opened in July 2025, Friends Place, Calcot is more than just a care home - it is a vibrant, welcoming community designed to provide exceptional residential, dementia, and respite care.
Run by Friends of the Elderly, where we pride ourselves on delivering personalised, compassionate care in a state-of-the-art facility.
Located in the heart of Calcot, Reading, our home features:
· A cinema for residents to enjoy movie nights and entertainment.
· A stylish salon offering professional pampering.
· A peaceful tea room for reflection or a chat with friends.
· A vibrant bar for socialising and relaxation.
The modern facilities are designed to create a warm and homely environment where residents feel safe, valued, and supported.
We are recruiting for a Care Assistant to join the team.
Joining us as a Care Assistant, you will help our residents with various tasks including:
· Personal care.
· Companionship.
· Meal preparation.
· Mobility.
· Keeping care records up to date.
We would like our Care Assistant to join us with at least 6 months experience in a care home environment. Empathetic and respectful, self-motivated and flexible, you will be a team player who is always willing to go the extra mile, enabling our residents to lead fulfilled lives.
We would like you to have a real passion for care. Someone who sees this as an opportunity to build solid relationships with our residents, to allow them to live well in later life by putting them at the heart of all that you do.
This isn’t just a job; it’s about making a difference to older people’s lives every day.
Why Join Friends of the Elderly?
· Heritage of Care: Work with a trusted organisation backed by over a century of expertise.
· Non-Profit Mission: Be part of a charity that prioritises people, not profit. While we take a commercial approach to our work, we are not for profit and we are committed to our charitable values.
· State-of-the-Art Facilities: Lead a cutting-edge care home designed for comfort and community.
· Professional Development: Access training and career development opportunities.
Make Your Mark
This is a unique opportunity to shape the culture and success of a brand-new care home, leaving a lasting impact on residents’ lives and the community.
In return for your hard work and dedication, you can look forward to a wealth of benefits:
· Group Pension Plan, with a 6% contribution from us.
· Generous annual leave.
· Wellbeing support through various initiatives, including an employee assistance programme.
· Learning, development, and progression opportunities.
· Monthly prize draw, with 3 prizes to be won.
· Retail discount schemes to make your salary go further.
· Access to loans at affordable rates, saving directly from salary and advance pay already earned.
· Health cash plans for you and your family.
· Cycle to work scheme.
· Long service awards that increase with length of service.
· Refer a friend to work for us and receive a £200 bonus.
· Uniforms are provided
· Free DBS checks.
Safeguarding:
Keeping everyone safe is one of the charity’s core values and is central to everything we do at Friends of the Elderly. All staff follow our Safeguarding Policy & Procedures and, if they see or suspect abuse, we expect staff to report it straight away.
Criminal record checks:
As this role involves a regulated activity, successful applicants will undertake an enhanced DBS check, with barred lists check, and any offer of employment will be dependent on a satisfactory outcome.
Having a criminal record will not necessarily bar a person from working for us, this will depend on the circumstances and background of any record.
Equality, Diversity, and Inclusion:
Friends of the Elderly strives to treat all staff equally and be a diverse and inclusive workplace, where everyone can be themselves and everyone accepts each other’s differences. A charity where everyone is equal but definitely not the same.
Our ambition is to ensure equality and celebrate diversity, all working together to create an inclusive workplace, which attracts and retains the best people. People that care and can make a difference.
We currently do not provide sponsorship but we welcome applications from those who have a right work in the UK.
Don’t delay in sending your application as we may need to close the vacancy early if we manage to appoint before the advertising closing date. We interview applicants as they apply.
Care Assistant (Nights)
Calcot, Reading
£15.26 per hour
Contract Type: Full Time (42 hours per week)
Working Pattern: Nights
Hours: 12 hour shifts, 8 pm to 8 am working on rolling rota of 3 consecutive days on and 3 consecutive days off
You must hold either The Care Certificate or a minimum of Level 2 NVQ in Health and Social Care.
Friends of the Elderly (FotE) is a not-for-profit charity dedicated to providing excellent care with a family feel, we have been supporting older people for over 120 years. The charity provides care home and day care services for older people, as well as grants for older people in financial difficulty.
About Friends Place, Calcot
Recently opened in July 2025, Friends Place, Calcot is more than just a care home - it is a vibrant, welcoming community designed to provide exceptional residential, dementia, and respite care.
Run by Friends of the Elderly, where we pride ourselves on delivering personalised, compassionate care in a state-of-the-art facility.
Located in the heart of Calcot, Reading, our home features:
· A cinema for residents to enjoy movie nights and entertainment.
· A stylish salon offering professional pampering.
· A peaceful tea room for reflection or a chat with friends.
· A vibrant bar for socialising and relaxation.
The modern facilities are designed to create a warm and homely environment where residents feel safe, valued, and supported.
We are recruiting for a Care Assistant to join the team.
Joining us as a Care Assistant, you will help our residents with various tasks including:
· Personal care.
· Companionship.
· Meal preparation.
· Mobility.
· Keeping care records up to date.
We would like our Care Assistant to join us with at least 6 months experience in a care home environment. Empathetic and respectful, self-motivated and flexible, you will be a team player who is always willing to go the extra mile, enabling our residents to lead fulfilled lives.
We would like you to have a real passion for care. Someone who sees this as an opportunity to build solid relationships with our residents, to allow them to live well in later life by putting them at the heart of all that you do.
This isn’t just a job; it’s about making a difference to older people’s lives every day.
Why Join Friends of the Elderly?
· Heritage of Care: Work with a trusted organisation backed by over a century of expertise.
· Non-Profit Mission: Be part of a charity that prioritises people, not profit. While we take a commercial approach to our work, we are not for profit and we are committed to our charitable values.
· State-of-the-Art Facilities: Lead a cutting-edge care home designed for comfort and community.
· Professional Development: Access training and career development opportunities.
Make Your Mark
This is a unique opportunity to shape the culture and success of a brand-new care home, leaving a lasting impact on residents’ lives and the community.
In return for your hard work and dedication, you can look forward to a wealth of benefits:
· Group Pension Plan, with a 6% contribution from us.
· Generous annual leave.
· Wellbeing support through various initiatives, including an employee assistance programme.
· Learning, development, and progression opportunities.
· Monthly prize draw, with 3 prizes to be won.
· Retail discount schemes to make your salary go further.
· Access to loans at affordable rates, saving directly from salary and advance pay already earned.
· Health cash plans for you and your family.
· Cycle to work scheme.
· Long service awards that increase with length of service.
· Refer a friend to work for us and receive a £200 bonus.
· Uniforms are provided
· Free DBS checks.
Safeguarding:
Keeping everyone safe is one of the charity’s core values and is central to everything we do at Friends of the Elderly. All staff follow our Safeguarding Policy & Procedures and, if they see or suspect abuse, we expect staff to report it straight away.
Criminal record checks:
As this role involves a regulated activity, successful applicants will undertake an enhanced DBS check, with barred lists check, and any offer of employment will be dependent on a satisfactory outcome.
Having a criminal record will not necessarily bar a person from working for us, this will depend on the circumstances and background of any record.
Equality, Diversity, and Inclusion:
Friends of the Elderly strives to treat all staff equally and be a diverse and inclusive workplace, where everyone can be themselves and everyone accepts each other’s differences. A charity where everyone is equal but definitely not the same.
Our ambition is to ensure equality and celebrate diversity, all working together to create an inclusive workplace, which attracts and retains the best people. People that care and can make a difference.
We currently do not provide sponsorship but we welcome applications from those who have a right work in the UK.
Don’t delay in sending your application as we may need to close the vacancy early if we manage to appoint before the advertising closing date. We interview applicants as they apply.