3 Development intern volunteer jobs
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About RSG:
The Refugee Support Group was established in 1994 to address the pressing needs of refugees and asylum seekers in Reading. Over the years, RSG has evolved into a key player in the community, dedicated to upholding the rights and well-being of those seeking sanctuary. With a vision of creating a welcoming and inclusive Berkshire, RSG aims to ensure that every sanctuary seeker is embraced and valued within the community. Our mission focuses on providing comprehensive support and advocacy for refugees and asylum seekers, promoting their well-being, integration, and active participation in society.
About the Role:
- The successful candidate will lead and oversee the organisation’s advice service, ensuring compliance with Immigration Advice Authority (IAA) standards and deliver high-quality casework support across asylum, protection, and immigration matters.
- The postholder will supervise advisers and volunteers, manage complex immigration and asylum cases, maintain regulatory compliance, and contribute to the strategic development of the organisation’s services.
- We are only considering applicants with relevant legal experience. Qualifications needed are either
o IAA Level 3
oIAAS Level 2 Supervising Senior Caseworker
Key Responsibilities:
Advice:
- Provide Immigration Advice Authority (IAA) Level 1 & 2 advice in asylum, protection, and immigration.
- Manage a personal caseload of asylum and immigration cases.
- Ensure clients receive accurate, timely, and trauma-informed advice.
- Adhere to and further develop casework procedures as outlined in the casework manual and the IAA code of standards.
- Advocate on behalf of clients and refer to other agencies as appropriate.
- Maintain comprehensive records on the case management system.
- Work with colleagues across the organisation to ensure a high-quality service.
- Consider and develop sustainable funding options such as a fee-charging service or a legal aid contract.
Service Management:
- Lead the day-to-day delivery of the advice service.
- Ensure compliance with IAA standards, policies, and audit requirements.
- Develop and maintain effective case management systems and file reviews.
- Monitor service quality, outcomes, and performance targets.
- Support organisational reporting and funder requirements.
Supervision & Leadership:
- Supervise and support advisers, caseworkers, interns, and volunteers.
- Provide mentoring, training, and quality assurance for casework staff and volunteers.
- Identify and implement staff development and training needs.
- Promote a collaborative and inclusive team culture.
Partnerships & Advocacy:
- Build positive relationships with external partners, legal aid firms, local authorities, and community organisations.
- Advocate for clients’ rights and access to services with statutory agencies and other organisations.
- Attend and be part of relevant networks, meetings, and forums.
General:
- Promote the aims and abide by RSG policies and procedures.
- Always have due regard in the planning and execution of duties to RSG.
- Carry out any other related tasks as required by the RSG management team and Trustees.
- Abide by health and safety guidelines and share responsibility for your own safety and that of colleagues.
- Undertake such duties as may be identified as generally compatible with the functions of the post.
Essential Criteria:
- Current Immigration Advice Authority (IAA) Level 3 accreditation or IAAS Level 2 Supervising Senior Caseworker accreditation with significant years of experience in asylum and immigration legal casework.
- 4-years’ experience managing an advice team.
- Expert knowledge of UK immigration and asylum law.
- Experience supervising staff, volunteers, and advisers.
- Ability to manage sensitive cases independently without supervision.
- Excellent written and verbal communication skills.
- Excellent organisational and case management skills.
- Commitment to the rights and wellbeing of refugees and asylum seekers.
- Ability to work effectively in a small charity.
- Ability to work from the office.
Desirable Criteria:
- Experience working within the voluntary sector.
- Experience working within the refugee sector.
- Experience of legal aid or funded immigration services.
- Knowledge of safeguarding and trauma-informed practice.
- Ability to speak more than one relevant language.
Values & Behaviours:
The successful candidate will demonstrate:
- Compassion and empathy
- Professional integrity
- Cultural sensitivity
- Accountability
- Collaborative working
- Commitment to social justice and equality
Additional Information:
- Enhanced DBS check will be required.
- The role may involve occasional evening or community outreach work.
- Ongoing training and CPD will be supported.
Benefits:
- Annual leave: 25 days plus bank holidays. Additional day of leave added per year of employment (max 5days)
- Pension: 6% employer contribution
- Employee Assistance Program (EAP): 24-hour confidential support line and access to counselling.
- Cycle to work scheme
- Annual Welfare Days
- Probation period: 6-months
Interview Type: In-person
Starting Date: Immediate start possible
Opening date: 24th Aug 2026
Closing date: 28th Sep 2026
Our commitment to equity and safeguarding:
Refugee Support Group is committed to equality, diversity, and inclusion and welcomes applications from people of all backgrounds. We particularly encourage applications from individuals with lived experience relevant to our work.
Thank you!
About the role
We are seeking a proactive, enthusiastic, and highly organised Fundraising Officer to support our individual giving, community fundraising, and small trusts and foundations activities. The Fundraising Officer will manage individual and community donor activities, and the donor database to support thanking, stewardship and targeted donor engagement. They will also play a key role in monitoring the impact of our fundraising activity to ensure continuous improvement and income growth.
This is a dynamic, hands-on role for someone who is creative, collaborative, and enjoys working across a diverse range of tasks. They will be enthusiastic and keen to generate new ideas that strengthen supporter relationships and deliver impactful fundraising.
Main duties and responsibilities
Individual, Corporate and Community Fundraising
- Work with the Fundraising and Communications Manager and Communications Coordinator to develop and deliver three - four individual giving appeals at year (digital and offline) to increase income.
- Monitor and analyse appeal performance to inform future activity.
- Support wider donor acquisition, retention, and upgrade strategies through data-led insights.
- Work closely with colleagues in communications and service delivery to create compelling fundraising content and impact stories.
- Act as the main point of contact for community fundraisers and local events, offering guidance, support materials, and encouragement. Work closely with Communications Coordinator where needed.
- Lead on the promotion and recruitment of participants for sponsored challenge events, particularly the Oxford Half Marathon and Bike Oxford.
- Research charity of the year opportunities amongst school and local businesses and support applications as required.
- Build and maintain strong relationships with local community groups, schools and faith communities.
- Confidently represent the organisation at community events and manage a pool of volunteer speakers.
- Manage and develop a small number of local business partnerships.
- Use and optimise our CRM (Donorfy) to ensure accurate and up-to date relationship management records.
Donor Stewardship and Prospect Research
- Ensure all donors are thanked promptly and feel valued and engaged.
- Manage and maintain accurate donor data in Donorfy, producing reports on donor activity and performance.
- Monitor and manage fundraising and donation enquiries through our development@ inbox, responding and referring them as appropriate.
- Research new fundraising prospects and initiatives across individuals, community groups, small trusts, local businesses and other potential supporters. Maintain organised records of prospects and recommendations.
Trusts & Foundations (Small Grants)
- Support the Fundraising and Communications Manager and Trust and Foundations Fundraiser with the small grants pipeline, including prospect research, applications and reporting.
- Work closely with appropriate staff and service coordinators on project budgets, reporting and planning as needed.
Other responsibilities
- Support and oversee volunteers and interns as required.
- Work collaboratively within a busy staff team, participate in meetings and planning processes, and contribute to organisational development.
- Undertake any other duties appropriate to the role, as agreed with the Fundraising and Communications Manager or CEO.
Person specification
Essential:
- Demonstrable fundraising and supporter-facing experience, with the ability to manage multiple income streams simultaneously.
- Knowledge and experience of individual and community fundraising.
- Excellent verbal and written communication skills, and the ability to tailor content to different audiences.
- Experience using CRM databases, with confidence managing day-to-day data processes.
- Highly organised with the ability to prioritise and manage multiple deadlines and priorities.
- Excellent attention to detail.
- Strong research skills and a track record of writing funding bids and reports.
- Ability to build productive, collaborative relationships with internal and external stakeholders.
- A positive, creative, “can-do” attitude, with the ability to adapt to change.
- Confidence representing the organisation at community events.
- Ability to work within a budget.
- Strong analytical skills, with the ability to interpret data and measure impact.
- A demonstrable passion for, and affinity with, our cause
- Ability to communicate and work sensitively with people with lived experience of migration and tell their stories with dignity.
Desirable:
- Experience of working for a local charity.
- Knowledge of the migration and refugee sector.
- Experience in digital fundraising, social media and online giving platforms (eg JustGiving, crowd-funding platforms, social ads).
- Experience in corporate fundraising.
- Experience of working with Mailchimp and donorfy
Deadline for applications: Midnight Sunday 4th October 2026
Interviews: Week commencing 12th or 19th October in Oxford.
Registered Charity
21 - 50
We support asylum seekers, refugees and vulnerable migrants to settle and thrive in the U.K.
The client requests no contact from agencies or media sales.
Thank you!
DELIVERY MANAGER – PREVENTION
Contract: PERMANENT
Function/Team: PREVENTION
Location: London, UK
Hours: 40
Reporting to: HEAD OF PREVENTION
Salary: £36,650 – £45,500 – dependent on experience
STOP THE TRAFFIK is a global organisation working to prevent human trafficking and exploitation. We bring together data, intelligence, technology and partnerships to build a deeper understanding of how exploitation operates, where risks are emerging and who is most at risk. This knowledge informs our prevention campaigns and programmes, which use targeted, evidence-led approaches to reach people with relevant information and support before exploitation occurs.
Safer Futures is one of the major pieces of work within STOP THE TRAFFIK’s prevention programme, focused on preventing child exploitation. It brings together a number of connected areas of prevention activity, including regional campaigns, national awareness activity and a youth-centred reporting channel.
Like our wider prevention projects, the work is informed by data, intelligence and evidence about the risks facing communities and the audiences we are seeking to reach. In this context, the It combines targeted communications, partnerships, technology, safeguarding and learning to develop and deliver practical prevention activity.
The work will involve collaboration across STOP THE TRAFFIK, our wider UK network and external partners, with learning and intelligence generated through delivery helping to strengthen the programme over time.
Leadership and Project Delivery
• Lead the day-to-day delivery of Safer Futures, ensuring activity remains on track, aligned to outcomes and responsive to learning throughout delivery.
• Translate objectives into clear plans, priorities, milestones and deliverables.
• Coordinate activity across the different strands and ensure work remains aligned.
• Identify and resolve delivery issues, making recommendations on priorities, sequencing and resources.
• Lead governance, reporting and decision-making processes.
Planning, Risk & Resources Management
· Maintain the project plan, tracking milestones, resources, expenditure and commitments.
· Identify and manage risks and issues, escalating where appropriate.
· Manage changes to plans, timelines and scope.
· Note, this role will be supported by our parent company’s financial team who will continue to manage payroll, HR records, and sign-off all accounts.
Communications, Campaigns & Public Engagement
• Work with Communications colleagues and partners to plan and deliver targeted public engagement and campaign activity that reaches the intended audiences.
• Use audience insight, evidence and campaign performance to understand what is working and inform delivery.
• Support the development of audience-focused messaging and approaches across relevant channels, including digital and social media.
• Apply campaign learning and performance data to improve future activity and wider programme delivery.
• Support engagement and visibility across the STOP THE TRAFFIK and OASIS school’s network.
Intelligence, Evidence & MEL
• Work with Intelligence, Data and Tech colleagues to bring together relevant intelligence and evidence.
• Lead on Monitoring, Evaluation and Learning and work with colleagues responsible for monitoring, evaluation and learning to track progress and identify what is working.
• Use data, research, feedback and evaluation findings to adapt delivery and inform future work.
Partnerships & Stakeholder management
• Build effective relationships with schools, government and statutory services, NGOs, community organisations, researchers and other partners.
• Coordinate partner contributions and ensure relevant expertise is brought into delivery.
• Represent STOP THE TRAFFIK with external partners and contribute to funder relationships and reporting.
Safeguarding
· Ensure safeguarding is embedded across delivery.
· Work with safeguarding colleagues to manage concerns, referrals and escalation.
· Maintain appropriate standards of quality, risk management and child-centred practice.
Benefits:
· A friendly, supportive team environment.
· Access to a healthcare cash benefit scheme (including partner/children coverage).
· Corporate eye-care scheme.
· Life insurance.
· Non-contributory Group Personal Pension Scheme (7% employer contribution).
· 30 days annual leave plus 8 bank holidays (increasing to 33 days with service).
· Cycle to Work Scheme.
· Season Ticket Loan.
· Option to switch 2 bank holidays to suit personal needs.
· Flexible working policy reflecting staff needs.
· In-house and external training opportunities.
Further details about STOP THE TRAFFIK can be found on website
If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter (both as pdf format) that evidences your ability to be successful in this role. For further information please visit the Oasis Charity website.
Completed applications should be returned by Monday 28th September. Only applications sent via email will be considered to ensure an equitable review process.
We cannot sponsor applicants for this role.
Registered Charity No. 1127321
If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter (both as pdf format) that evidences your ability to be successful in this role.
The client requests no contact from agencies or media sales.