Director of people jobs

SLRA is a well-established local migrant support organisation working with and for refugees, asylum seekers and other migrants who are at risk or in crisis because of immigration issues. We provide specialist immigration advice as well as a broad range of practical, social and therapeutic support services. We also campaign for a fairer immigration system, involving local people with lived experience in influencing local and national policy and practice.   

We are looking for a new CEO to lead our dedicated team and continue to develop SLRA’s outstanding services and impact. We are looking for a determined and inspirational leader. You may be an experienced CEO or have the skills and determination needed to step up into the role. Our current CEO has led SLRA’s growth and development over the last eleven years and we are proud of our highly regarded and successful, local organisation. As we look to our new strategic period, we are looking for a new CEO who will ensure the continued exceptional impact of our work with local migrant individuals and communities and who will continue to develop our campaigning and policy influencing work at a time when the hostility of the external environment and government policies is more challenging than ever. If you think you might be the right person for this role, feel that you could bring the best out in those you lead and have the capability to define SLRA’s direction over the coming years, then we would love to hear from you.

Benefits include:

• 25 days holiday per year (with 3 additional days when the office is closed at Christmas) plus bank holidays. 
• Additional long service annual leave days up to a maximum of an additional 5 days per year. 
• Flexible and family friendly working arrangements.
• Pension scheme with 5% employer contribution. 
• Commitment to staff learning and development.
• Cyclescheme and travelcard loans. 

For all roles, we particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the hostile immigration system. We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on their website which may help in preparing your job application. 

£67,000 per annum

Permanent

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as the Head of Strategic Planning as we prepare to develop our next organisational strategy from 2027-2030 and deliver the current four-year goals.

This is a critical role within the Strategy department, leading the approach to shaping and delivering its long-term direction. You will manage a small team that is responsible for guiding the planning process, ensuring that priorities are clear, realistic and aligned with the strategy. The Head of Strategic Planning acts as a trusted advisor to senior leadership, supporting them to adapt effectively to new opportunities.

We are looking for a strategic thinker with strong problem-solving skills and the ability to translate big picture goals into actionable plans. With significant experience leading or managing strategic planning or organisational strategy functions, and a proven track record of developing and delivering frameworks and performance management systems, you will lead a small team to deliver high quality analysis and facilitation that aligns departmental plans with organisational strategy.

Act now and visit the website via the apply button to apply online.

Closing date: 5pm, Monday 13 October 2025.

Interview date: Monday 3 November and Tuesday 4 November 2025.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

Please bear in mind that when you write your response to our application questions, you demonstrate your knowledge, skills, and understanding of the role requirements and how well UNICEF UK’s values and mission aligns with yours. Relying completely on Artificial Intelligence (AI) such as ChatGPT in answering questions will impact your answers and individuality.

We are gradually moving back to our offices on the Queen Elizabeth Olympic Park in Stratford, East London and we anticipate most colleagues will work one or two days a week in the office and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland).

The Children’s Trust exists to support children and their families with acquired brain injuries and neurodisabilities. We are a complex organisation that constantly thrives to deliver the best outcomes for the children and young people we serve.

The Patient Safety, Experience, Risk and Quality Lead at The Children's Trust is a key leadership role within the nursing directorate, reporting directly to the Head of Safety, Clinical Governance, Risk, and Quality.

This position is responsible for ensuring that the highest standards of quality and safety are maintained across all services provided to children and families. Develop, implement, and monitor frameworks and initiatives that enhance patient experience and safety, reduce risks, and ensure compliance with regulatory standards. This role requires collaboration across multidisciplinary teams to foster a culture of continuous improvement and excellence in care delivery.

Staff benefits include London weighting, shuttle bus, and more… Read more below

Role Requirements

• Provide strategic direction and leadership in quality, risk, patient experience, and patient safety initiatives.
• Develop and implement policies and procedures that align with national standards and best practices.
• Promote a culture of safety and quality across all levels of the organisation, encouraging staff engagement and ownership.
• Design and work across the organisation to embed a quality impact assessment process to support strategic decision making.

The role requires flexibility in terms of hours of work, including the ability to work early and late and occasional weekend days to supervise the nursing and care services.

Interview Date: Wednesday 22nd October 2025

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Ready to lead bold, place-based change in Bradford?
This is your chance to shape one of the UK’s most ambitious community-powered initiatives—Act Locally.

We’re looking for a dynamic leader who thrives at the intersection of strategy and grassroots action. You’ll connect schools, services, and communities to co-create solutions that improve life chances for children and families.

This role requires someone who thrives in fast-paced, evolving environments and brings a ‘start-up’ mindset to working in a small but ambitious team. You’ll be equally comfortable facilitating strategic conversations with senior leaders and rolling up your sleeves to support grassroots initiatives in local neighbourhoods. 

Why Join Us? 

Because you want to be part of something bigger. We are a collective impact charity driving long-term change across Bradford by focusing on what matters most—children’s education, health, and future opportunities. 
 
This is a rare opportunity to help shape the future of a growing charity at the heart of one of the UK’s most ambitious place-based partnerships. You’ll bring your skills and personality into a close-knit team with big ambitions and a powerful network of partners. 
 
As we move to scale-up, this role offers the chance to influence strategy, build deep relationships across sectors, and be part of a story that’s bigger than any single programme. If you're energised by complexity, creativity, and community, we’d love to hear from you. 

Summary

The Charity Spark is looking to appoint a Strategic Fundraising Consultant to expand our fundraising support for clients across the UK. This pivotal role will be a strategic fundraising lead, working with a diverse portfolio of clients to develop and implement comprehensive fundraising strategies. You will advise on a range of income generation methods, including trust and foundation grants, legacy giving, major donor philanthropy, and corporate partnerships.

A key part of your role will be to provide strategic development, helping clients diversify their income streams and build sustainable fundraising programmes. This position is critical as we expand our team to meet growing demand. We are a tiny, collaborative team committed to ensuring brilliant outcomes for our clients and stability for our team.

The Charity Spark are a consultancy for the non-profit and charity sector. We work with clients from across the charity sector and help them do more good daily through excellent fundraising and transformative impact measurement.  That is, we help them prove they do what they say they do and then use that proof to raise more money, so they can continue the work that they do.

We are committed to tackling inequalities and to making The Charity Spark an inclusive and diverse workspace. The Charity Spark’s purpose is core to every part of our business.

We’re keen to find the right people for the future of The Charity Spark, so we’d love to talk to you if you’re interested in us or this role, but want to know a bit more before applying.

Important Details. What you’ll get:

Salary: £40,000 - £45,000 FTE (3 days per week is £24,000-27,000 per year)

Hours: Up to 3 days per week. We keep core office hours of 8:30am-6pm however this role does not require the holder to work solely within these hours. We will work with you to find a working pattern which suits your needs and lifestyle as well as the needs of our business and clients.

Benefits: We will provide you with a laptop if required and equipment for you to work comfortably at home, as well as a monthly contribution towards your home broadband contract. We offer a company pension scheme and an employee assistance programme. We believe in the power of chocolate and tea!

Commission structure: Recognising the important role all our team play in client relationships, and in securing new contracts, TCS operates a commission structure which rewards staff who work on a successful client proposal.

Holiday: 22 days plus bank holidays (FTE contracts – pro rata for PT) and your birthday off. 

Volunteering: We encourage our employees to volunteer so we will provide you an additional 2 days (FTE) a year volunteering leave.

Training and development: We want to invest in our staff team so we will provide you with an annual budget for training courses and books to enhance your skills.

Employment status: Fixed term contract of one year with permanent contract to be discussed.

Location: The Charity Spark is based in Winchester. This role is predominantly home-working with an expectation of regular co-working (around 2 days per quarter and typically in Winchester although location may vary).

Responsible to: Director

What you’ll be doing:

1. Fundraising

1. • Develop and Lead Fundraising Strategies: Create bespoke, multi-stream fundraising strategies for a range of clients. This includes capital appeals and other large-scale projects, helping clients raise significant funds for transformative goals.
   • Income Diversification: Advise clients on how to diversify their fundraising portfolio, reducing reliance on any single income source and building resilience.
   • Trust and Foundation Fundraising: While the role is broader, you will still oversee and deliver trust fundraising work, including researching funders, writing bids and proposals, and supporting clients to steward donors effectively. You will also mentor and upskill clients and their teams on best practices.
   • Support the Director with developing strategic resources for fundraising including digital courses, blogs and downloadable resources for charities.
   • Client Management and Support: Serve as a senior point of contact for clients, providing expert advice, hands-on support, and strategic guidance throughout their fundraising journey.

2. Business Development

· Deal with client enquiries in an efficient and timely manner.

· Support the Director with onboarding new clients.

· Liaise with clients to gain testimonials and write client case studies.

· Research opportunities for new business products and/or clients.

· Support with B Corp certification process and improve The Charity Spark’s impact as a company.

· Assist on the organisation of team events and away days, alongside the Director.

About you:

• Experienced Fundraising Leader: You have a proven track record of success with five or more years of experience in fundraising. You demonstrate the ability to develop and execute effective, multi-stream strategies. You can tell us about fundraising successes you have been an important part of.
• Strategic Thinker: You are adept at seeing the bigger picture, identifying growth opportunities, and creating long-term plans for organisations. You have an entrepreneurial spirit and a creative growth mindset.
• Diverse Fundraising Knowledge: You have demonstrable hands-on experience in at least one of the following areas: major gifts, legacy, and/or trust fundraising. Experience with capital appeals or with Christian charities/churches is highly desirable.
• Practical skillset: Target-driven, with experience of budget-setting, financial processes, monitoring and reporting outcomes across income streams. You have a practical understanding of fundraising and charity regulation and best practice regarding prospecting, stewardship, and reporting, together with IT and database skills including knowledge of CRMs.
• Excellent Communicator: You have a talent for using words powerfully, with excellent written communication and presentation skills. You can build strong relationships with clients and stakeholders, clearly communicating complex ideas and inspiring confidence.
• Proactive and Results-Oriented: You are target-driven and have a proven track record of meeting fundraising goals. You are able to balance competing priorities and work under pressure, with the ability to anticipate and formulate solutions to problems.
• Comfortable in a small team with an entrepreneurial spirit: we are a small growing business led by our founder. You will have a passion for working with a business with a strong social mission and looking for a positive purpose in the company you work for.

We want to encourage those with a disability or neurodiversity who may experience difficulties with some forms of communication to apply and tell us how we could help you be the best version of you in the workplace. Contact us to discuss how we can make the application process accessible for you.

At Ambitious about Autism, we're currently looking for a Property Compliance Officer to join our team at St John's College on a 12 month FTC.

You'll lead on the day-to-day responsibilities for property, health and safety and vehicle fleet regulatory and statutory compliance at St John's College and its residential settings. You'll conduct routine property inspections and work to identify any corrective actions needed. You'll carry out health and safety checks to ensure legal and regulatory body compliance is maintained across all property and ensure accurate records are kept.

You'll produce termly health and safety statistics and half termly Quality Assurance thematic reporting and statistics to ensure overall compliance. You'll carry out post-incident investigations with the Health and Safety Manager as appropriate and produce reports with action recommendations.

We are looking for someone who has:

• Knowledge of building, mechanical, electrical compliance in accordance with relevant health and safety legislation and/or regulations
• Practical experience of effective risk assessment and management and able to provide professional advice and support
• Proven ability in undertaking investigations using tact and diplomacy in sensitive or contentious situations
• Experience of interpreting and analysing data/technical information, and producing written reports for internal stakeholders and committees

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

About Glitch

We work to ensure that  internet technologies in the information ecosystem do not replicate or further discrimination to Black women and other marginalised people. We’re a Black-led, transnationally-focused remote charity, with the majority of our staff in the UK. 

In the past year, we have been going through a period of growth and change — we have a new Executive Director; we are formalising our Black feminist technology policy approach with a new strategy, and we have a clearer remit in our core issue areas. Our advocacy work also covers broader societal and collective harms such as tech-facilitated gender-based violence, and algorithmic injustice and discrimination, by mitigating and organising for tech governance, platform accountability and direct support for our focal population of Black women and Black gender-expansive people. If you are familiar with our work on online abuse, this is still a core issue area but no longer our sole focus. 

Our values: Accountable, Black feminist, Care-full, Radical, Thoughtful

Key Details

• Contract type: 1 year fixed-to-permanent (subject to funding)

• Hours: Full-time (32 hours per week - Monday to Thursday) 

• Benefits: 

  • Four day work week (Fridays off)

  • 5% employer pension contribution (with minimum 3% employee contribution)

  • Wellbeing budget £500 annually

  • 23 days annual leave (including bank holidays, allowance is pro-rata for four day work week)

  • Annual team retreat

  • 9 paid sick days

  • Private healthcare

  • Two-week December shutdown for the end-of-year period (not deducted from annual leave allowance) 

Role Overview

Glitch is looking for an Advocacy and Communications Manager to help support the charity's work — ensuring technology does not further or replicate discrimination towards Black women and gender-expansive people. This position offers the opportunity to lead on UK tech policy developing and promoting our Black feminist approach to key UK legislation through advocacy and communications to relevant audiences and stakeholders. 

Specifically, you will lead on our tech-facilitated gender-based violence issue area, working on the Online Safety Act and engaging with relevant government ministers and parliamentarians, as well as our online violence against women coalition partners, and the Online Safety Act Network. This role blends elements to advocacy and pub The position is remote (UK only) and is a one year, fixed-to-permanent role, extension subject to funding.

Ideal Candidate

To be successful at Glitch, the Advocacy & Communications Manager must demonstrate an understanding of and passion for Black feminist thought, and the ability to translate this critical social theory into advocacy and communications work, specifically in pushing towards systemic change with/in: tech policy, digital rights, tech-facilitated gender-based violence and algorithmic injustice. 

Our ideal candidate will have:

• Minimum three years experience working in communications, policy or research function at a UK, EU or US think tank, charity or non-profit in the area of tech law, tech or digital policy, or human rights and technology.

• A degree in a relevant field (i.e, public policy, international relations, law, computer science, digital media and society, culture, media and society, media and communications). 

• Knowledge of UK government and legislative decision-making processes.

• Experience creating and disseminating complex information to various audiences across newsletters and social media.

• Excellent written and verbal communication skills.

• A proactive, thoughtful, and collaborative working style.

• For this role, candidates must have the right to work in the UK.

At Glitch, we are committed to providing equal opportunities for employment on our team. All applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We strongly encourage Black women and gender-expansive people to apply!

Key Responsibilities

As the Advocacy and Communications Manager, you will support the team in working towards our mission in several core areas: 

Advocacy (50%)

• Support the Advocacy Director in the delivery of the Mitigation strand of advocacy work.

• Implement all policy work related to tech-facilitated gender-based violence, including but not limited to our intimate image abuse work, non-criminal redress, and automated content moderation.

• Collaborate with relevant stakeholders, including Ofcom and UK regulatory bodies, our network engagements, civil society, and others, attending meetings as determined by the Advocacy Director.

• Draft agendas for coalition meetings, taking minutes and actions, building and mobilising our partnership network around submissions, PMQs and other key parliamentary processes.

• Undertake regular policy and media monitoring and share updates and intel

• Support on the drafting of all external policy requests (briefings, statements, joint letters).

• Build relationships with external key figures in the UK including government ministers and civil servants. 

• Own the management and updating of our CRM, ensuring monthly maintenance of our records of interactions with key individuals and organisations.

Strategic Communications (50%)

• Ensure that communications outputs are of the highest standard and respond to the needs of the target audience(s) in order to inform or influence. 

• Develop communications strategies and content for all advocacy activities requiring public dissemination.

• Create compelling content for social media posts, to promote awareness of our programmes and advocacy work.

• Represent Glitch through writing blogs and commentary on issues relating to our core issues areas.

• Lead and develop the content calendar for the newsletter, LinkedIn and Instagram.

• Support with virtual or offline event promotion and meeting minutes.

Person Specification

Essential qualifications and experience

• Experience with policy, research and/or campaigning work ideally in a social justice or tech for good environment.

• Experience working in communications, particularly Instagram and LinkedIn

• Experience working with communications software or platforms (our communications stack is Mailchimp and Canva).

• Experience of writing and editing in a specific tone of voice, with a compelling style with excellent spelling, grammar and style.

• IT skills, including Google Suite and Beacon CRM, and project management tools like ClickUp and Slack. 

• Remote work experience.

Essential knowledge and capabilities

• Good knowledge and understanding of current debates in technology and human rights, tech-facilitated gender-based violences, and the experiences of Black women and other marginalised communities online.

• Understanding of working with Government, Parliament and international institutions.

• Understanding of the policymaking process in the UK and working with Government, and Parliamentarians.

• Ability to nurture strategic relationships and influence key people or organisations. 

• Excellent attention to detail, organisational and time management skills.

• Strong interpersonal skills and ability to work collaboratively in a small team.

• Commitment to our mission and values.

Desirable

• Video editing and scripting skills.

• Advanced design skills. 

Make-A-Wish UK is seeking a visionary leader to drive public fundraising and supporter engagement at scale. This strategic role oversees all public income streams, including: individual giving, legacies, events, and innovation, while leading a high-performing team and sector-leading Supporter Care function.

You'll shape long-term growth, deliver significant income targets, and champion a supporter-first culture across the organisation. As part of our Extended Leadership Team, you’ll influence board-level decisions and help ensure Make-A-Wish UK continues granting life-changing wishes for children with critical illnesses.

Core Purpose: 
The Head of Public Fundraising is a pivotal strategic leadership role at Make-A-Wish UK,   responsible for the strategic direction, planning, delivery, long-term growth and performance of all public fundraising and supporter engagement activity.
 
This includes   strategic oversight of all public income streams - individual giving (cash, regular giving, lottery, payroll), legacies, in-memory giving, challenge events, community fundraising, owned products, and innovation—as well as   operational leadership of the Supporter Care team, which manages supporter care, income processing, data imports, and inbound queries for the whole organisation.
 
The role leads a multi-disciplinary team of around 20, across four core public fundraising and engagement functions, who are responsible for delivery of a high-performing public fundraising programme and sector-leading supporter care function - acquiring, engaging, and retaining supporters at scale, growing income sustainably and ensuring every interaction reflects Make-A-Wish’s values and drives long-term income growth.
 
This role contributes to over 50% of the charity’s total fundraised income, plays a critical role in long-term sustainability, and operates at cross-organisationally to embed a supporter-first culture, championing   segmentation, stewardship and integrated journeys that drive lifetime value. The role is responsible for delivering significant and growing income targets, developing multi-year investment plans, and influencing organisation-wide strategies to ensure we are equipped to serve a growing supporter base. The postholder is part of the Extended Leadership Team (XLT), reporting to the Director of Income & Engagement, and influences decisions at Board level through strategic investment planning and performance reporting.

Essential Criteria:

• Minimum 10 years’ experience in public fundraising, with a strong track record of income growth across a broad portfolio of income streams (e.g. individual giving, legacies, community, events, innovation, lottery).
• Experience of leading the development and implementation of organisation-wide strategies, and aligning team plans to broader strategic priorities.
• Demonstrable success in a senior leadership role of similar scale and complexity, with full accountability for strategy, delivery, performance and people management across multiple teams and functions.
• Proven experience in designing and delivering large-scale fundraising strategies, investment plans, and innovation pipelines which supports the organisational vision, mission and strategic objectives.
• Significant experience of leading both income-generating and operational functions (e.g. supporter experience or donor services).
• Highly experienced in developing and delivering multi-channel and multi-product acquisition, engagement and retention strategies to engage a range of supporter audiences to grow a supporter database and increase lifetime value.
• Highly experienced in using different direct marketing techniques across a range of channels including DRTV, DM, F2F, TM and digital marketing, with a proven track record of income growth within a fundraising environment, developed and delivered with a focus on future sustainability.
• Strong background in managing multi-million-pound budgets and long-term ROI models, including regular Board-level reporting.
• Strong external representation skills, including managing relationships with key suppliers, agencies, and sector partners.
• Demonstrable ability to lead insight-driven innovation, with experience of testing, scaling and refining audience-led approaches.
• Comfortable using digital tools, automation or CRM platforms to optimise supporter journeys and improve operational efficiency.
• Deep understanding of UK fundraising regulation, supporter data compliance, and charity governance. Awareness of organisational risk and compliance, including how regulatory or reputational risks impact strategic decision-making.

Skills, knowledge and behaviours required for this role:

• Strategic and commercial thinker, able to balance short-term results with long-term growth and sustainability.
• Inspirational leader with experience managing large teams, including senior managers, across income and service functions.
• Flexible and adaptive leadership style, able to support a range of personalities and development needs across the wider team.
• Confident leading across the full employee lifecycle, from recruitment to performance management and succession planning.
• Excellent communicator and presenter, able to engage, influence and motivate stakeholders at all levels, including Board.
• Highly numerate, with experience in multi-year investment modelling and income forecasting across multiple programmes.
• Skilled in insight-led decision making, journey optimisation, and integrated campaign delivery.
• Strong understanding of digital marketing tools and supporter engagement across online channels.
• Experienced in designing and improving supporter journeys to increase satisfaction, retention and lifetime value.
• Proficient in CRM and insight tools (e.g. Salesforce, Power BI, Google Analytics).
• Highly organised, analytical and outcome-focused, able to manage multiple complex workstreams and competing deadlines.

Strategy and Planning

• Develop, own and drive the Make-A-Wish Public Fundraising strategy and roadmap, aligning it to organisational goals and strategy, and ensuring long-term scalable, sustainable income growth.
• Shape strategy and long-term plans across all public income streams: individual giving (cash, RG, lottery, payroll giving), legacy, in-memory, third-party events, community fundraising, owned products and innovation.
• Use insight, segmentation, and lifetime value data to inform fundraising planning across acquisition, engagement, and retention. This includes owning the Make-A-Wish supporter segmentation model.
• Ensure the team adopts a test-and-learn culture grounded in insight, continual improvement and audience understanding.
• Lead the development of scalable propositions, product strategies and audience approaches across all public income channels.
• Set up and model new income streams from scratch (e.g. lottery and regular giving programmes), with robust 10-year financial investment cases to inform Board-level decisions.
• Oversee the development of the engagement strategy for these supporters—defining its purpose, positioning, and role in supporting income growth, supporter satisfaction, and operational excellence.
• Oversee the development and delivery of a comprehensive Supporter Care Roadmap, ensuring all inbound supporter touchpoints are high quality, timely, compliant, and aligned with Make-A-Wish’s tone, values, and fundraising activity.
• Provide strategic leadership to the Supporter Care function, ensuring it is fully embedded into the public fundraising model and capable of scaling as supporter volumes grow, including future-facing processes, tech use, and journey mapping.
• Lead strategy on audience journeys and supporter touchpoints, including Make-A-Wish’s Contact Strategy, driving joined-up experiences and consistent messaging.
• Contribute to the overall organisational strategy through Extended Leadership Team (XLT) engagement, ensuring public fundraising is fully integrated. Act as a senior leader within Income & Engagement and across the organisation, contributing to cross-functional strategy and planning.

Operational Delivery

• Oversee the delivery of public fundraising programmes across all channels and products, ensuring alignment to income, supporter volume, and ROI targets.
• Lead the development and testing of new fundraising propositions, programmes and products, in line with audience needs and market opportunities.
• Oversee the team to deliver multi-channel campaigns across DRTV, direct mail, F2F, telemarketing, digital and social - working closely with agencies and internal teams.
• Ensure all supporter journeys across fundraising and experience are aligned, data-driven, and optimised to deepen engagement and improve retention.
• Oversee the operational performance of the Supporter Care Team, ensuring efficient income processing, compliant data handling, and prompt responses across phone, inbox and other inbound channels.
• Deliver continuous improvement across supporter care workflows—introducing training, process optimisation, documentation and KPIs.
• Ensure fundraising and supporter care functions meet all regulatory requirements (Fundraising Code, Gambling Commission, GDPR), including acting as the lead for the Gambling Commission.
• Lead strategic projects at XLT level that improve supporter engagement, fundraising effectiveness and operational scalability.

Financial Management

• Hold responsibility for multi-million pound income and expenditure budgets across the department.
• Lead business planning, investment proposals, budgeting, and reforecasting across all public fundraising and supporter care activity for 5 to 10 year plans.
• Build and manage multi-year investment models to inform income planning, particularly for high-potential streams like regular giving and lottery.
• Monitor and report on financial performance, providing insight, variances, and recommendations to senior stakeholders and the Board. Monitor return on investment across products and channels to inform future strategic decisions.
• Support senior managers to manage their budgets effectively and adapt where needed to maintain financial performance.
• Ensure all activity within supporter care operations is cost-effective, accurate and delivers strong value for money.

People Leadership and Culture

• Provide strategic leadership to a multi-functional team of approximately 20 colleagues, including four senior direct reports across core fundraising and supporter servicing functions.
• Set a clear team vision and ensure that performance, culture and development support organisational ambitions and create a supportive, inclusive culture focused on shared goals and continuous improvement.
• Embed a high-performance culture through clear goals, coaching, accountability, and personal development plans.
• Champion coaching, cross-team collaboration and a test-and-learn culture - empowering staff to innovate and drive impact.
• Ensure Supporter Care staff are resourced, trained and empowered to deliver a high-quality supporter experience that aligns with strategic goals.
• Lead on culture change within the Supporter Care function, embedding shared purpose with fundraising and a deep understanding of how supporter experience contributes to retention and long-term income growth.
• Shape the future structure and capability of the team to support long-term growth, including the integration of the Supporter Care function into the public fundraising model.

Stakeholder and Supplier Management

• Lead strategic supplier relationships across fundraising and experience (media, creative, F2F, print, fulfilment), negotiating contracts and ensuring high-quality delivery.
• Build strong internal relationships with stakeholders in Brand, Digital, Tech, Finance, Data and Wishgranting to deliver joined-up strategy and planning. Collaborate with key internal stakeholders to deliver integrated, insight-led supporter journeys and ensure shared accountability for audience experience
• Collaborate with the Head of Brand & Comms to ensure fundraising communications reflect the brand and improve audience engagement.
• Represent Public Fundraising at the Extended Leadership Team (XLT), contributing to cross-charity strategy, insight sharing and project delivery.
• Act as a key internal ambassador for the supporter, using insight and feedback to shape fundraising propositions and operational improvements.

Data, Insight and Innovation

• Work in partnership with Data & Impact to develop insight tools and reporting dashboards to track performance across both income and supporter experience.
• Oversee use of segmentation, audience journey mapping, and predictive analytics to inform both fundraising and operational planning.
• Lead on Make-A-Wish’s innovation pipeline within Public Fundraising, identifying opportunities for new product development and managing test-and-learn pilots through to scale.
• Monitor market trends and competitor activity to ensure fundraising and supporter care stay relevant and responsive to audience expectations.
• Own delivery of the supporter care improvement programme, embedding measurement of satisfaction, service levels, and team performance.

At TLG, we’re passionate about building an exceptional staff team that’s committed to making a real difference in the lives of struggling children across the UK. We’re always on the lookout for great people to journey with us towards our vision, and we’re excited to offer a unique opportunity for a motivated and purpose-driven individual to join our team as Digital Marketing Producer.

Are you passionate about storytelling and digital engagement? We’re looking to recruit a Digital Marketing Producer who thrives on sharing the transformational impact of TLG’s work with diverse audiences. As a digitally savvy communicator, you’ll bring an abundance of fresh ideas and creative energy to how we engage people across our key channels - social media, website, and email. You’ll understand how to craft compelling content and copy that resonates, informs, and inspires.

As part of our Marketing, Communication & Advocacy team, you will campaign and communicate the work of TLG through a variety of channels, championing brand awareness, creativity and consistency throughout the charity. At the crux of this role is a desire and drive to creatively build awareness and inform varying audiences of the work and impact of TLG and enable them to understand more fully the barriers that struggling children face.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: Full time (37.5 hours per week)

Closing Date: Sunday 2nd November

Initial Interviews: Monday 10th November – Online

Final Interviews: Wednesday 26th November – at our National Support Office in West Yorkshire

The Recovery House Service - Service Manager (Mental Health)

Location: Alum Rock, Birmingham (initially, with move to Erdington)

Salary: £35,802 per annum

Hours: 37.5 hours per week

The Recovery House is a brand new, exciting and innovative service for our client and is an opportunity to create a flagship standard of support and care for those in mental health crisis. The Service Manager is pivotal to the creation of this new service, helping to shape their offer and deliver the best service possible.

As the Service Manager you will use your skills and knowledge to lead a team of 16 to deliver the service for adults in Birmingham and Solihull. The Service Manager role offers an exciting opportunity to shape the delivery and culture of a new service, and start people’s recovery from crisis, ensuring the best outcomes.

The Recovery House will provide those whose mental health is escalating towards crisis, with a safe, secure and welcoming environment to support de-escalation. The House will provide a homely environment, allowing people to retain independence, whilst receiving person centred and appropriate support.

The service will operate 24 hours a day, 7 days a week, providing vital support to people in need of short-term crisis accommodation, of up to 7 nights.

The service is a partnership with the NHS, who will have a staff presence at all times, and will build on the range of strong collaborations we have with the public sector.

The role would suit people with a passion for making a difference in mental health and who bring a recovery-focused approach to services whilst relishing the challenge of building a impactful and high quality service.

The service is subject to Care Quality Commission (CQC) regulations. You will be required to gain CQC registration and to ensure that CQC standards are met to a high level.

Their decisions and actions stem from their values, and they look for people who can model these consistently and work towards excellence. They are also looking for people who are empathetic and values driven, with experience of successfully involving service users in improving and developing services.

The role offers a great way to develop your skills as a manager and leader, with a range and variety of responsibilities that will mean no two days are the same. You will be working within an organisation that is passionate about delivering the best mental health care and support.

Staff benefits include an attractive defined contribution pension scheme, PayCare, which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme that includes free counselling, a cycle to work scheme, and a comprehensive training programme.

They are extremely proud to have a diverse workforce that is reflective of the communities that they work with. Thyey strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich their teams. They are also committed to changing the ethnic diversity of their management team and particularly encourage applicants from minority communities to apply for this role.

Their people are key to the success of the organisation, and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.

How To Apply

For an informal and confidential discussion about any role, please contact: Ruth Coates, Deputy Director of Operations.

Closing date for applications is Sunday 19th October 2025, interviews week commencing 10th November 2025

We’re currently recruiting two full-time Peer Support Workers to work in our Sutton and Merton offices.

These 2 posts are part of a partnership between local voluntary sector organisations and South West London and St George’s Mental Health Trust. Both posts focus on offering a range of emotional, social and practical wellbeing support to young adults aged 18-25. These posts do not require a formal mental health qualification. The Peer Support Worker posts are designated for those with their own lived experience of mental health challenges who have reached a point in their recovery where they feel ready to support others on their mental health journey.  

For these roles you need to have an open and flexible attitude; an understanding of mental health; excellent engagement skills and a passion for working with young people. All posts are full-time office based and will require flexible working across service areas and interventions and will involve some regular evening and/or weekend work to meet the needs of young people. 

These posts offer an excellent opportunity to build skills and experience in the mental health field. 

Stratford Town Trust plays a crucial role in supporting people who live, work or study in the town. Guided by our values, we do this through the grants that we award to charities and voluntary organisations, and also through our valuable community assets, including our Community Hub, the bandstand, Rother Street Arts House, Stratford upon Avon Local Nature Reserve, Rowley Fields, the Community Orchard and the Guild Chapel.

Our new Chief Executive will join at an exciting time where they will have the opportunity to shape and deliver our next five-year strategic plan. They will lead us forward into our next phase and deliver our vision of creating a vibrant and connected community in Stratford upon Avon.

We are looking for an experienced and visionary leader who recognises the importance of our work and can see clear potential and opportunity to elevate our impact for people and families who live, work and visit Stratford. You will bring a track record of strategic leadership gained in an organisation of at least our size and will be comfortable managing a multimillion-pound budget and diverse asset portfolio.

You will work with a dedicated Board and highly motivated team and will bring strategic leadership, negotiating and influencing skills, with the ability to be externally facing whilst actively leading, supporting and guiding a capable team internally. Your expert stakeholder skills will be invaluable in helping us to realise our ambitions.

You do not need to come from a grant making background, although an understanding of how to deliver social impact in a community such as ours would be particularly valuable in this role.  If you feel you bring the skills and experience, we are looking for and share, we very much look forward to hearing from you.

Closing date: Monday 3rd November 2025

The Head of Families and Children’s Services will provide senior leadership and strategic direction across services that support families, parents, children, and young people. The role will ensure delivery of high-quality, evidence-based interventions that promote wellbeing, strengthen family resilience, and safeguard vulnerable children.

This postholder will oversee Perinatal Coaching, Crisis Outreach, Family Hubs, and Parenting Programs, embedding a culture of excellence, innovation, and partnership working to achieve meaningful outcomes for families.

Are you passionate about making a difference to the lives of children and families affected by domestic abuse?
We are looking for a dynamic and experienced leader to manage our Child and Family Domestic Abuse Support Services across Southend and Essex.

In this vital role, you will lead a dedicated team delivering trauma-informed support to children, young people, and families impacted by domestic abuse, promoting their safety, resilience and recovery. You’ll play a key role in service development, multi-agency partnership working, and ensuring high-quality, impactful service delivery.

About the Role

• Lead and manage the delivery of child and family domestic abuse services.

• Supervise and support a skilled team of practitioners.

• Ensure services meet safeguarding and quality standards.

• Collaborate with external partners and represent the organisation at strategic forums.

• Monitor outcomes, report on impact, and contribute to future service development.

About You

We’re seeking someone with:

• Proven experience of managing services within domestic abuse, safeguarding, or children and family settings.

• A strong understanding of the effects of domestic abuse on children and families.

• Excellent leadership, organisational and interpersonal skills.

• Confidence working within a multi-agency framework.

• A relevant professional qualification (e.g., social work, youth work, or equivalent) is desirable.

What We Offer

• A supportive and inclusive workplace culture.

• Opportunities for ongoing professional development.

• The chance to make a real impact in the lives of vulnerable families.

• Competitive salary and benefits package.

Due to the nature of the role, this vacancy is open to women only.

Occupational requirement under Schedule 9 (part 1) of the Equality Act 2010 applies

�� Closing date: Monday 3rd November 2025