Early years jobs
We are seeking a visionary Chief Executive Officer to lead one of London’s most vital community organisations into its next chapter. Based in North Kensington, the Dalgarno Trust is a lifeline for many of its 6000+ local residents living in one of the most underserved and diverse areas within the Royal Borough of Kensington and Chelsea. As the only community centre in the neighbourhood, it tackles long standing community needs, from health inequalities to digital exclusion, vibrant youth programmes, a busy weekly foodbank, and inclusive wellbeing initiatives. The CEO will play a pivotal role in shaping the future of this anchor institution, driving strategic growth while remaining deeply connected to the needs and lived experiences of the community.
This is an opportunity to lead a charity where you not only have direct visibility of the impact, you will also have multiple opportunities to be involved with making a real change to the lives of others. The CEO will be responsible for steering the organisation’s strategic direction, building sustainable income streams, and strengthening partnerships across the public, private, and voluntary sectors. With oversight of a dynamic workforce, including full-time, part-time, sessional staff, and volunteers, the CEO will ensure high quality service delivery, encourage innovation, and foster a resilient, inclusive culture. As the public face of the Dalgarno Trust, they will represent the charity in borough-wide forums, advocate for policy change, and amplify the voices of all its beneficiaries.
Dalgarno Trust is committed to building a team that reflects the diversity of the community it serves and developing a workplace where everyone feels a sense of belonging and can thrive. We welcome applications from candidates of all backgrounds, identities, and lived experiences. We actively encourage individuals who have a passion for equity and a strong ability to oversee and manage the multiple elements of a thriving and busy community centre where one day is never the same as the next.
Key Responsibilities
Strategic Leadership & Governance
- Work with the Board of Trustees to set and deliver the charity’s vision, mission, and strategic priorities.
- Provide clear, evidence-based advice and recommendations to the Board, ensuring effective governance and compliance with legal and regulatory requirements.
- Position the charity as a recognised leader in tackling inequality and poverty in the borough, particularly the North Kensington area.
- Maintain financial oversight taking a strategic approach to managing Dalgarno Trust’s finances in a sustainable way – ensuring adequate reserves are maintained.
- Ensure effective short, medium, and long-term financial planning is in place throughout the different levels of the organisation. Provide effective scrutiny by working with Dalgarno Trust’s accountants and finance personnel.
Income Generation & Fundraising
- Lead a sustainable income generation strategy, including accessing trust and foundation fundraising, corporate sponsorships, statutory grants, and social enterprise opportunities.
- Build and maintain relationships with funders and donors to maximise opportunities for growth and diversification of income.
- Ensure effective financial management, monitoring, and reporting of a c.£750k annual budget.
Partnerships & Place-Leadership
- Develop and maintain partnerships with voluntary, public, and private sector organisations to aid joint delivery of services.
- Represent the Dalgarno Trust in local strategic forums, influencing public policy and service design to reflect community needs.
- Strengthen the charity’s role as an anchor organisation and hub for community activity and leadership.
Please see the job description attachment for further responsibilities. If you would like to have an informal discussion with the CEO about Dalgarno Trust and the role, please get in touch with Esma Dukali via email refer to JD PDF for contact details.
Applicants are invited to submit an up-to-date CV and a supporting letter (maximum 1500 words) explaining how they meet the requirements outlined in the Person Specification within the job description. Please note: only applications that follow these instructions exactly will be considered. Interviews are expected to be held on 27th November.
A safe and happy Community Centre for the people of North Kensington, London



The client requests no contact from agencies or media sales.
Travel: Occasional travel to Arthritis UK offices (London, Chesterfield, Cardiff, Belfast, Glasgow)
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
We’re looking for a Policy Officer who will make a difference to health and social care policy for people with arthritis.
Within the Chief Executive’s Office, the UK Advocacy and Health Intelligence Department are focused on creating lasting change. We identify creative policy solutions in response to the challenges people with arthritis face. We influence decision-makers through stakeholder engagement, public affairs activity and by campaigning alongside people with arthritis. We have expertise across health and care services, public health, and employment policy. We also work in collaboration to influence medical research and data policy and play an active role in several cross-sector groups.
About the role
The purpose of this role is to drive policy development across our policy priority areas. The Policy Officer will lead on specific policy projects, commissioning research, developing policy positions, and producing reports and consultation responses.
This role will cover a broad range of issues across one of our strategic goals – prevention and diagnosis; access to treatment; and living well with arthritis. Our approach considers the needs of people of all ages who have arthritis.
The Policy Officer will also contribute to the wider work of the team, working closely with colleagues in the Nations Teams, the Research Directorate and the wider charity, including by representing us on cross-sector policy groups, drafting briefings, and participating in events and conferences.
We’ll give you autonomy, variety and challenge with opportunities to work with inspirational campaigners, attend events in Parliament and meet senior stakeholders in Government. We’re a supportive team who will value your well-being and professional development.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- Understanding of policy issues relevant to people with long-term conditions or disability.
- Experience of working in a policy team.
- Experience of developing and influencing health and social care policy.
- An ability to think creatively and communicate effectively.
- An enthusiastic, adaptive and flexible approach.
As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings.
As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
Benefits
Your excellent benefits include:
- Flexible hours, environments and working practices to promote a healthy work/life balance.
- Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
- Simplyhealth cash plan.
- Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
- Learning and personal development opportunities.
- Competitive annual leave, with the option to buy/sell up to five days per year.
- Generous pension plan, with employer contribution of up to 10%.
- Life Assurance plan (4 x salary).
You must be based in, and hold the right to work in the UK to apply for this position.
Application deadline and shortlisting
We advise candidates to apply early as we reserve the right to close applications ahead of this date.
Only shortlisted candidates will be contacted.
We do not wish to receive contact from agencies or media sales.
Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Arthritis UK where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers.
Interview
Interview date to be confirmed.
As a Disability Confident Leader, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
The client requests no contact from agencies or media sales.
Age UK has an exciting opportunity to join their fantastic team in Pickering!
We are recruiting for a Shop Manager to manage the day to day running of our Pickering store (YO18, North Yorkshire).
As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.
Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience.
This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.
If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you!
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)
To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
You will have:
- Experience in a performance driven retail/customer centric environment
- Experience of managing people
- Ability to lift and carry bags of stock up to 10kg's
- Ability to build, retain and develop a team
- Strong drive to achieve results through others
- Ability to delegate, coach and listen
- Ability to manage time under conflicting priorities
- Ability to motivate self and others
- An open and adaptable approach to change and be able to support others through it
- Experience of communicating with a diverse workforce and customer base
- Ability to establish and maintain successful retail processes and merchandising
- IT literacy and numeracy skills
What we offer in return:
- Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Supporting statements and anonymisation
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
If you have a passion for good food, excellent service and a caring nature, we would love to hear from you!
Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas.
This is a full-time, Catering Assistant position, where you will be working 37.5 hours per week, 5 shifts over seven days.
Key responsibilities of the role:
- Provide high-quality food and beverage services
- Assist the catering team in preparing restaurant-quality meals for beneficiaries, visitors, and staff
- Organise and maintain a clean and tidy kitchen environment at all times
- Support the Catering Supervisor with the daily operations of our dining rooms and bar, ensuring that everyone receives excellent service
- Provide catering support for special functions, open days, meetings, and events
Lister House is one of six care homes, set in the historic city of Ripon, North Yorkshire. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, Dementia Care, and Day Care. The home also features a chapel and is supported by a dedicated team. As part of our award-winning team, you will receive full support with training and personal development.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include:
- 22 days’ paid holiday per year plus bank holidays (pro rata), with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Flexible hours to suit your needs
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
The Policy and Campaigns Officer will develop policy positions and campaigns that will help ensure that the needs, rights and priorities of those living with DMD are understood and acted on by decision makers, policy makers, parliament and government. The Officer will work closely with colleagues in the Policy and Communications team to support a cohesive and impactful approach to policy, engagement and communications.
Job Description
- To ensure that the charity’s policy and campaigning work is firmly grounded in the views and experiences of the DMD community and to ensure that they are consulted and involved in the development (and delivery where appropriate) of Duchenne UK’s policy positions and campaigns.
- To maximise the benefits of our existing relationships with civil servants, parliamentarians, policy makers, relevant organisations (such as NICE) and charity sector professionals and to create new relationships which help us to achieve our aims.
- To organise events and parliamentary activity working with parliamentary supporters and the DMD community.
- To devise low-budget campaigns aimed at creating positive change in policy, practice or attitudes that will improve the lives and outcomes of those living with DMD.
- To create campaign assets such as digital and social media content in collaboration with the communications team.
- To draft consultation responses, policy positions and occasional short reports summarising the findings of research we have conducted or commissioned.
- To monitor relevant government proposals and initiatives, identifying those likely to have a major impact on the lives of those living with DMD, and to seek to influence their development.
- To stay abreast of relevant academic research, build relationships with key academics and identify opportunities for collaboration.
Person Specification
Essential experience:
- Experience of working in a policy and/or campaigning role.
- Experience of writing for a range of audiences and using different channels to produce convincing, clear and succinct content across a range of platforms such as blogs, web and print.
- Experience of working with civil servants and parliamentarians.
- Experience of using digital and social media for influencing and campaigning purposes.
Desirable experience:
- Project management experience including initiating, planning, implementing and evaluating campaigns and organising events.
- Experience working in health and social care space, with pharmaceutical industry and/or a highly regulated industry and engaging with regulators.
Essential knowledge:
- Working knowledge of the healthcare system, regulatory framework and the social model of disability.
- Knowledge of how policy and legislation are developed in Westminster and Whitehall.
- Knowledge of campaigning techniques.
Essential skills and attributes:
- Highly motivated with a passion for improving the life outcomes of people living with DMD.
- Excellent interpersonal skills with people of all ages and backgrounds.
- Ability to draw out the most salient features of complex issues and debates.
- Ability to analyse large amounts of information and produce easy to digest summaries and position statements.
- Ability to work on own initiative.
- Ability to build excellent working relationships both internally and externally.
- Good organisational and workload management skills.
- Proficient with all main Microsoft Office packages.
Benefits
- 25 days of annual leave + 8 days of public holidays (both pro rata)
- 3 days of office closure between Christmas and New Year
- Summer Fridays – half days on Fridays in July and August (pro rata)
- Flexible working policy
- Hybrid working
- Standard Employer Pensions contributions after 3 months
- Team wellness day and team away day
- Training and development opportunities
Terms and conditions
The appointment is subject to satisfactory references and an initial six-month period of probation, during which performance will be regularly reviewed.
The applicant must have the right to work in the UK and provide relevant ‘right to work’ documentation.
Relevant training will be provided during induction as well as opportunities to develop your career through experience of different aspects of the charity’s work and working with colleagues on new initiatives.
The organisation’s hybrid working policy is at the discretion of the line-manager during the first three months of employment, to support the induction process.
The client requests no contact from agencies or media sales.
Location: Islington (Hybrid)
Salary: £42,978 - £45,630 per annum
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 37.5 hours per week
Contract: Permanent
Closing Date: Tuesday 18th November 2025
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Service Mannager at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Within the London Borough of Islington we run a comprehensive range of community based provision for survivors of all genders. At the core is our Independent Domestic Violence Advisor (IDVA) service which support those at the highest risk of harm. We have a number of specialist roles and pan-borough project, which provide targeted support to providers and work closely in conjunction with partner services and work with over 500 survivors each year.
About the Role
We are looking for an exceptional leader to lead on delivery of our community based support within the London Borough of Islington. These services include core IDVA teams and additional specialist roles, often supporting survivors at the point of crisis and highest risk. You will take a lead role in ensuring the high standards we set are achieved and identifying where and how we can make improvements. You will lead on development and maintenance of effective commissioning relationships and be able to identify and develop opportunities for service enhancement and growth. This role requires in person working, mostly at our Head office in Camden, which may vary or change depending on service demands.
About You
You will have leadership experience in a VAWG or other service delivery organisation which includes management of different service elements. You will be comfortable with managing risk and a calm, reflective operational leader able to support staff who are often working in crisis response mode. You will have used your experience of working in a service delivery environment to identify and implement service improvements. You will have good data literacy and eye for detail, particularly around service utilisation and reporting.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About HOST
HOST is a not-for-profit social enterprise dedicated to unlocking the power of people and communities to drive meaningful change. We believe that real transformation happens from the ground up — and that grassroots activists and movements are key to tackling today’s most urgent environmental and social challenges.
And we know that our partners face barriers. That they don’t always have access to the right resources, networks, or operational solutions. That’s where we come in. HOST provides the infrastructure, strategic development expertise, and tailored support they need to thrive.
We exist to make their lives easier, taking care of essential back-office responsibilities — financial, legal, and administrative — so they can get on with the difficult challenges. And we offer strategic guidance to help them build momentum, strengthen their impact, and sustain their work for the long term.
In the face of an ever-changing world of systemic challenges, we strive to create meaningful connections and support shared progress — so our work is rooted in collaboration, inclusivity, and trust. Together, we enable the people and projects driving change to navigate complexities, overcome barriers, and make a lasting impact for a more just and equitable future.
Since 2020, we’ve supported over 350 changemakers in more than 90 countries. Because we believe in doing the right thing, acting with urgency, and working alongside change-makers to create a better world.
About the Role
As Community Support Lead: Development & Onboarding, you will lead the design, delivery, and continuous improvement of the Hosted Partner (HP) journey — from first contact to successful onboarding and integration into HOST’s global community.
You’ll ensure that new partners are welcomed with clarity, confidence, and care, and that HOST’s systems, materials, and communications evolve to meet their changing needs. Working closely with the Partnerships and Delivery teams, you’ll turn insights from partners into practical improvements, ensuring that every process reflects HOST’s empowering, expert, and empathetic values.
This is a role for someone who loves creating systems that work for people — combining process design, service delivery, and human connection to help change-makers get started and grow.
Core Responsibilities
1. Hosted Partner Onboarding and Development
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Lead the full onboarding process for new Hosted Partners (HPs), ensuring smooth, compliant, and welcoming transitions into HOST’s systems.
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Conduct Welcome, Onboarding, and Set-up calls with HPs to explain key services, tools, and responsibilities.
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Ensure all onboarding documentation, contracts, and systems are completed accurately.
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Collaborate with the Finance and Legal teams to ensure hosted partners meet compliance requirements before activation.
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Track onboarding milestones and ensure timely transitions from application to full hosting.
2. Hosted Partner Journey Development
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Lead the design, development, and improvement of the Hosted Partner Journey materials and forms — from initial enquiry through onboarding, active hosting, and renewal.
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Map and refine partner touchpoints, ensuring clarity, consistency, and accessibility across services.
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Work with the Communications Team to ensure all HP-facing materials and guides reflect HOST’s tone and values.
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Collaborate with the Product Manager (HOSTHub Lead) to digitise, automate, and improve onboarding workflows.
3. Partner Communication and Engagement
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Maintain consistent, high-quality communication with partners throughout the onboarding and early development process.
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Ensure partners have access to the right guidance, templates, and training resources.
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Gather feedback from new HPs to identify trends, challenges, and opportunities for service improvement.
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Contribute to the Project Hosting Bulletin and updates for new HPs.
4. Documentation, SOPs, and Training
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Develop and maintain clear Standard Operating Procedures (SOPs) for onboarding and HP journey management.
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Support internal training for Community Support Leads and relevant teams on new onboarding tools, systems, and processes.
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Contribute to knowledge-sharing sessions and capacity building within the Partnerships Circle.
5. Risk Identification and Escalation
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Conduct initial screening and due diligence checks for new Hosted Partners, identifying potential operational, reputational, or compliance risks.
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Escalate risk concerns to the Community Support Manager or relevant leads for review and mitigation
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Maintain accurate documentation of risk assessments and onboarding decisions.
6. Collaboration and Service Improvement
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Work with the Training Lead to integrate onboarding insights into HealthChecks and workshops for new HPs.
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Collaborate with the Finance, Legal, and Tech teams to align onboarding workflows and systems.
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Support cross-team projects to improve the efficiency and consistency of the Hosted Partner experience.
7. Growth and Learning Areas (Development Focus)
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Develop leadership in onboarding design and service improvement.
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Contribute to testing and adoption of HOSTHub features that enhance the HP journey.
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Support the Partnerships Circle in developing standardised partner support materials.
Required Experience
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3 years experience in customer services, account management or partner management — ideally within a not-for-profit, social enterprise, or global NGO environment.
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Proven experience designing and delivering onboarding, training, or service delivery processes for clients or partners.
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Strong background in relationship management, with the ability to build trust and communicate clearly with partners from diverse cultural and professional contexts.
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2+ years’ experience using and maintaining digital systems (project management and CRM platforms such as ClickUp and Zendesk) to manage workflows or client data.
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Excellent written and verbal communication skills, with the ability to present complex information clearly and empathetically.
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Demonstrated ability to improve or document processes — developing SOPs, templates, or resources that strengthen service quality and consistency.
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Experience coordinating across teams (Finance, Legal, Tech, or Communications) to deliver high-quality partner or client experiences.
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Strong organisational skills and attention to detail, with the ability to manage multiple onboarding cycles simultaneously.
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Experience handling compliance checks, screening, or due diligence processes is highly desirable.
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Comfortable working in a remote-first, international team, with strong self-management, accountability, and collaboration skills.
At HOST, we believe change starts with people who care.
If you’re passionate about building systems that help others thrive — and want to play a key role in supporting change-makers around the world — we’d love to hear from you.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Position: Director of Service Development
Hours: Part-time (17.5 hours a week)
Contract: 12 months fixed term contract
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £36,826.50 per annum (FTE £73,653) plus excellent benefits
Salary Band and Job Family: Band 5
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Services Development team are responsible for: UK-wide service development and experience design, community development, volunteering development
As a fixed term contracted role for 12 months, our Director of Services Development will be focusing on:
- embedding our new Services Development team.
- working with our Income Generation colleagues to establish processes and accountabilities for a business development pipeline.
- ensuring everything we do is led by the voice of the MS community and processes are established and embedded for the MS Society to meet our coproduction commitments.
- securing income.
The core responsibilities of the role include:
- providing strategic direction and leadership to our Service Development function.
- taking overall responsibility and provide thought-leadership for all Service Development, Volunteering, and Participation & Influence across the MS Society
- leading continuous improvement in the MS Society’s approaches in response to our community’s needs. Ensuring services and volunteering achieve maximum reach and impact at the MS Society.
- overseeing development of our volunteering strategy and approach, ensuring that it responds to societal trends and volunteering best practice.
- leading by example. Encourage and role model transparency, learning from failure, reducing complexity, user centricity, collaboration, and seeking feedback and ideas from all
We’re looking for:
- substantial experience in Senior Leadership/Departmental Management roles, with the ability to manage large teams at all levels.
- proven success in setting and delivering strategic plans and achieving long standing impact.
- proven analytical skills and the ability to use data to inform decisions and improve services.
- proven experience of delivering significant and sustainable business benefits through change programmes.
Please note this role is part time, 17.5 hours per week, and is a fixed term contract for 12 months.
Closing date for applications: 9:00 on Friday 7 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
We're looking for an organised, compassionate and resilient Deputy Manager to join our Homelessness Social Care service in Westminster.
£35,173.58 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Please see our website for a full job description.
The Deputy Contract Manager is responsible for the operational management of our specialist customer focused support services across the service. Working in partnership with stakeholders, external agencies and our Commissioning Team, you lead your Team to offer high quality support to customers to maintain their tenancies and empower people to live their best lives and move to independence. Responsible for Safeguarding our customers, you will promote sector best practice and legislative compliance to keep our customers safe within their environment.
The role provides direct line management, leadership, coaching and support to Support Workers, Specialist Support Workers and Night Support Workers, ensuring compliance with current legislation, contractual requirements financial regulations and Look Ahead Policy and Procedures.
This role deputises for the Service Manager and/or Area Service Manager when required.
The shift pattern for this role involves Monday to Friday 9am-5pm, with 1 Sunday per month.
What you'll bring:
Essential:
Minimum 3 years' experience of supporting vulnerable adults
GCSEs in English and Maths (grade A-C)
Health and Social Care qualification
Knowledge of Safeguarding and Mental Capacity processes
Experience of leading and managing a team
Possess excellent leadership skills with a positive, can-do attitude
Ability to demonstrate positive personal authority and maintain proactive working relationships
Ability to create and maintain excellent working relationships with stakeholders
Demonstrable verbal and written communication skills
Experience of using Microsoft Outlook, Excel and Word
Desirable:
PBS qualification
NVQ Level 4 Diploma in Health and Social Care or equivalent qualification in Health and Social Care
Up to date knowledge of current social care legislation
Demonstrable experience of HR processes - Probation, Capability, Disciplinary
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
NAPAC (the National Association for People Abused in Childhood) is entering an important period of growth. Our income sources are diversifying, our public profile is rising and our operations are becoming more complex. With new earned income streams, additional grant funding, VAT considerations and more detailed Board reporting, we are now strengthening our finance function to ensure accuracy, clarity and confidence in all financial matters.
We are therefore seeking a freelance finance professional to provide part-time, ongoing operational finance support. The role involves managing our monthly financial bookkeeping and reporting functions, working closely with our Chief Operating Officer and wider team. Our current provider will continue to handle payroll and year-end audit preparation, but we are moving our day-to-day finance support to this new model.
We are looking for a proactive, highly competent individual who can understand the way NAPAC works and provide accurate, timely and thoughtful financial support. This is a key role that underpins our success and gives confidence to the team, trustees, funders and external stakeholders.
Please download the full support brief for further details including how to apply.
Role purpose
We are seeking an organised, data-driven, and creative Senior Individual Giving Officer to support the delivery of high-quality fundraising campaigns that inspire new and existing supporters to give. You will play a key role in developing excellent supporter and stewardship journeys that encourage repeat gifts and maximise supporter lifetime value.
You will be responsible for planning and delivering engaging direct marketing campaigns across print, digital and email channels, with a particular focus on one-off appeals, regular donations, and incentivised giving products.
Working closely with the Marketing & Campaigns Manager and Marketing & Communications Officer, you will develop audience-led supporter journeys, compelling fundraising copy, and test-and-learn approaches to build lasting supporter relationships and grow income for Southampton Hospitals Charity. You will also support budgeting and performance reporting, analysing campaign results to inform and optimise future activity.
Key tasks and responsibilities
Campaign development and delivery
-
Work with the Campaigns & Marketing Manager to plan and deliver a calendar of direct marketing campaigns across print, email, and digital, focused on income generation and donor retention.
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Work with the Marketing and Communications Officer to develop compelling, supporter-centred fundraising copy for appeals, donation forms, landing pages, emails, and stewardship content.
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Coordinate campaign production, from creative briefing to print and fulfilment, working with suppliers, designers, and mailing house partners as needed.
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Lead on campaign timelines and ensure activity is delivered on time and within budget.
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Work with colleagues across the charity to gather impactful case studies and project updates for use in donor communications.
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Manage and maintain campaign collateral such as templates, thank-you letters, and welcome packs, ensuring brand and message consistency.
Supporter journeys & stewardship
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Develop and implement supporter journeys for new and existing individual givers, ensuring timely and relevant follow-ups to donations.
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Identify opportunities to improve retention and upgrade rates through targeted communications and segmentation.
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Ensure all donor touchpoints (e.g. donation forms, thank-you pages, emails) provide an excellent experience.
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Collaborate with the Fundraising and Operation teams to ensure donor communications align with wider charity messaging.
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Support fundraising campaigns with tailored communications for regular givers, lottery players, payroll givers, and one-off donors.
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Provide outstanding donor stewardship to foster repeat support and promote additional giving opportunities, including legacy gifts.
Data & insight
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Work closely with Database & Insights Officer to segment data and analyse results to inform and feed into longer-term strategic plans to maximise donor lifetime value.
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Regularly track and report on KPIs such as response rate, income, ROI, and donor retention.
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Lead on A/B testing within appeals and digital communications, using results to optimise future campaigns.
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Maintain accurate supporter data and adhere to GDPR, PECR, and fundraising best practices.
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Act as a liaison between fundraising and marketing to ensure coordinated and effective campaigns.
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Ensure all fundraising materials follow brand guidelines and ethical fundraising codes.
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Maintain up-to-date knowledge of fundraising regulations and ensure full compliance with data protection laws, safeguarding donor confidentiality at all times.
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Stay up to date with trends in individual giving and apply learning to test new ideas and improve performance.
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Where needed, provide cover or collaborative support for Marketing and Communications Officer during periods of annual leave.
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Actively engage in personal development and contribute to team learning, innovation, and the sharing of best practices.
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Support the charity’s strategic direction by contributing to a culture of high performance and continuous improvement.
Collaboration & compliance
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Act as a liaison between fundraising and marketing to ensure coordinated and effective campaigns.
-
Ensure all fundraising materials follow brand guidelines and ethical fundraising codes.
-
Maintain up-to-date knowledge of fundraising regulations and ensure full compliance with data protection laws, safeguarding donor confidentiality at all times.
-
Stay up to date with trends in individual giving and apply learning to test new ideas and improve performance.
-
Where needed, provide cover or collaborative support for Marketing and Communications Officer during periods of annual leave.
-
Actively engage in personal development and contribute to team learning, innovation, and the sharing of best practices.
-
Support the charity’s strategic direction by contributing to a culture of high performance and continuous improvement.
Person specification
Knowledge and experience
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Experience working in the charity or healthcare sector
-
An understanding of Individual Giving practices and techniques
-
Experience delivering multi-channel fundraising or direct marketing campaigns
-
Familiarity with direct debit, regular giving or payroll giving programmes
-
Excellent copywriting and editing skills for fundraising appeals
-
Experience using CRM systems and data segmentation (Beacon preferred)
-
Ability to manage external suppliers, designers and/or printers
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Understanding of GDPR, Fundraising Regulator guidance, and supporter consent
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Proficiency in Microsoft Office and online marketing platforms (e.g. Mailchimp, Google Analytics)
Skills, abilities, and behaviours
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Strong written and verbal communication skills with excellent attention to detail
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Ability to manage multiple projects with competing deadlines
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Highly numerate with the ability to analyse large data to optimise future campaigns
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Strong organisational skills with a proactive, problem-solving approach
-
Ability to work independently and as part of a close-knit team
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Comfortable working collaboratively across departments
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Empathy and understanding of supporter motivations and behaviour
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Commitment to the values and goals of Southampton Hospitals Charit
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.
Title: Senior Corporate Partnership Manager
Reporting To: Director of Income
Responsible For: Corporate Fundraising Manager
Location: Hybrid, working from home and our office based in West London
Salary: £52,000 - £55,000 per annum
Hours of Work: 40 hours per week, inclusive of a daily 1 hour paid lunch break
Contract: Permanent
Benefits:
- 25 days annual leave per year, plus public holidays;
- Company electronic devices;
- Enhanced salary sacrifice pension scheme;
- Private health insurance after completion of probation;
- Eligibility for a Blue Light discount card
Closing Date: 14th November 2025
Job Summary
The Senior Corporate Partnerships Manager, a newly established role within the Income Department, will be responsible for delivering our expanding portfolio of Corporate Partnerships while actively seeking out and securing new partnership opportunities.
MHI is at a pivotal point in its development, having experienced significant growth since launching in 2017. Over the past 18 months, a primary focus has been on cultivating strategic partnerships that not only support fundraising efforts but also align with broader organisational goals such as volunteering, volunteer recruitment, stewardship, and enhancing brand recognition.
Having secured three large longer term partnerships, we are now seeking a creative, passionate and knowledgeable Corporate Partnership specialist to lead on launching, relationship management, stewardship and growth and ensure all opportunities are maximised.
Working closely with the Director of Income, Head of Communications and Marketing and Senior Trust and Foundation Manager. You will work across income streams (major donors, trusts and foundations and commissioned partners) to spot opportunities for enhancing existing or developing new long-term, strategic corporate partnerships. You will also undertake regular horizon scanning and trend analysis to identify opportunities to develop new and innovative partnerships. This will include optimising the expertise and contacts of the Board, volunteer-base and other senior stakeholders.
We believe there is much more we can do, to work across income streams to develop multi-dimensional and long-term partnerships and the Senior Partnerships Manager will play a key role in delivering this.
There will also be the opportunity to recruit a corporate partnership manager to manage and work alongside, to really ensure high quality stewardship, whilst working on new business potential and brand alignment.
Key Responsibilities
- Manage and nurture current high value corporate partnerships with a focus on maximising all opportunities, delivering first class stewardships and partnership retention.
- Ensure cultivation events, stewardship activities and partner communications are effective and appropriate for both prospective and current supporter audiences.
- Maintain excellent stakeholder relationships and a robust stakeholder management framework.
- Work closely with public fundraising to ensure a suitable suite of products and events are in place to effectively deliver partnerships with a high level of employee fundraising.
- Develop creative packages for support, drawing opportunities together across our white labelling and other commercial offers, employee fundraising, branding, volunteering and pro bono, to attract support from new sectors and deepen existing relationships.
- Build relationships with existing and new corporate prospects, leading on relevant meetings and negotiations, and engaging them with MHI’s work.
- Develop compelling content for proposals and pitches, ensuring information is well presented, accurate, and effectively adapted for different audiences.
- Proactively network and influence external partners, stakeholders, and decision makers at sector events by acting as an ambassador for MHI, representing the organisation at high levels internally and externally
- Work with the Director of Income to support corporate income forecasting and contribute to the annual budget-planning cycle
- Work with MHI legal counsel and Director of IT and Security to ensure that all fundraising activity complies with current charity and data protection legislation (UK GDPR) and the Fundraising Regulator’s Code of Practice.
- Maximise the benefits from the Salesforce CRM to achieve ‘best in class’ stewardship, across partner and supporter segments, ensuring seamless supporter journeys, and that every supporter of MHI receives timely and appropriate levels of information.
- Provide leadership and line management of the Partnerships Manager, overseeing their portfolio and supporting in their development
Person Specification
Essential
- 7+ years fundraising or relationship management experience
- Experience of managing six-figure, multifaceted partnerships in a charity setting
- Excellent verbal and written communication skills with the ability to communicate with varying audiences
- Experience in securing new business and/or forming partnerships with companies/brands, including bid-writing and applications
- Experience of managing, influencing and negotiating with senior stakeholders, including encouraging participation and involvement
- Managing, forecasting and monitoring budgets to deliver against income and expenditure targets.
- Experience of working with a wide range of stakeholders within a company, and ideally with experience of encouraging fundraising participation and involvement at all levels
- Adaptable and responsive to the needs of a small team
Desirable
- Line management experience
- Experience of using Salesforce or equivalent
- A track record of project management, including working closely with teams across locations/departments and bringing people with different skill sets together to achieve a shared objective
This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.
We understand that AI is increasingly part of everyday life, and you might choose to use it when putting together your application. While AI can be a helpful tool, we ask that anything you submit reflects your own skills, experiences, and perspective. We value authenticity and integrity, and we want to see what you uniquely bring to our team and why our mission resonates with you personally.
We're looking for 2 kind, compassionate and resilient Waking Night Support Workers to join our East London Apartments service in Hackney.
£25,972.00 Per Annum working 36 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
East London Apartments provides 24 hour accommodation based support for up to 31 individuals with complex histories, multiple traumas, complex personality disorder(s) and a varied, disrupted housing history with experience of homelessness as well as individuals who have been diagnosed with severe and enduring mental health conditions who are under the Care Programme Approach (CPA).
East London Apartments implements and promotes the Psychologically Informed Environment (PIE) model. This is an approach which was developed to support people out of homelessness, in particular those who have experienced complex trauma or are diagnosed with a personality disorder. However, its application is far broader than only homelessness. It considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience.
When working with individuals with complex needs, who may display challenging, chaotic behaviours, regularly testing boundaries and have experienced multiple traumas as a result of abuse, neglect, years of street homelessness, or long stays in mental health hospitals, it is integral that the post holder is motivated to support individuals to progress. They should continually hold aspirations for individuals despite multiple setbacks, and display emotional resilience, able to process challenging incidents and remain motivated to deliver excellent support.Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.
This role involves waking nights shifts on a 4 on 4 off shift pattern, with10 hour shifts.
For a full job description, please visit our website.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
What you'll bring:
Essential:
NVQ Level 2/3 or equivalent with some previous relevant sector work experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 10 November 2025
Ref 7195
Save the Children UK has an exciting opportunity for a collaborative and influential retail leader with proven people-management and commercial experience to join us as our Store Manager in Belfast, where you will lead and inspire an established volunteer team to deliver exceptional retail standards, drive income, and create an inclusive community hub that reflects our brand and values.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Store Manager, you will lead the day-to-day operations of our busy Belfast store, overseeing a dynamic retail space and you'll grow an established team of around 25 dedicated volunteers. This is a fantastic opportunity to bring your energy, creativity, and leadership to one of our busiest shops, situated in a vibrant, high-footfall area south of the city — close to cafés, transport links, and other charity retailers.
You'll build strong relationships with volunteers, empowering them to take ownership and pride in their roles while ensuring the shop thrives both commercially and as a positive reflection of Save the Children in the community. With a keen eye for merchandising and a passion for people, you'll balance operational excellence with local engagement to drive performance and impact.
In this role, you will:
• Build, inspire and develop an engaged, motivated volunteer team — championing diversity, inclusion and community spirit.
• Oversee all aspects of shop operations, ensuring retail excellence, compliance and a best-in-class customer experience.
• Engage proactively with the local community to grow the shop's profile and strengthen Save the Children's presence in Belfast.
• Drive income and profit by analysing performance, maximising sales opportunities and implementing creative merchandising ideas.
• Create an inclusive, positive culture where everyone feels valued and empowered to contribute.
• Act as an ambassador for Save the Children UK, representing our brand values with professionalism and passion.
About you
To be successful, it is important that you have:
• Previous experience in management or team leadership — ideally in a busy or volunteer-led environment.
• Excellent people and communication skills, with the ability to build trust and foster collaboration across diverse teams.
• Strong commercial awareness and confidence working to financial and operational targets.
• A positive, energetic, and adaptable approach, with a focus on problem-solving and community engagement.
• Good IT literacy and comfort using digital systems to manage operations, volunteers, and reporting.
• A genuine passion for Save the Children's mission and a commitment to our values of inclusivity, collaboration, and integrity.
• Commitment to Save the Children's vision, mission and values.
Previous retail management experience is desirable, but not essential. If you have the drive, empathy, and leadership qualities, we'll support you to succeed.
To learn more about the position, please review the How Our Shops Operate and Job Description on our website.
Ways of Working: This role will be based on-site in the Botanic Avenue, Belfast shop. We're looking for someone able to work 5 days (35 hours) per week to include weekend working.
Our benefits package is extensive and generous, including:
• Competitive Pay – Our transparent pay policy ensures fair and equitable compensation.
• Generous Holidays – Start with 27 days off per year (pro rata for part-timers) and enjoy up to 32 days after 10 years.
• Pension & Life Assurance – Secure your future with excellent contributions.
• Employee Discounts – Save on groceries, high-street brands, home, tech, gyms, holidays, and more! Over 6,000 deals are available through our benefits platform.
• Maternity/Adoption Benefits – Get 21 weeks of full pay after just six months of employment.
• Paternity/Adoption Leave – Enjoy 10 weeks of full pay (plus statutory 2 weeks) after six months with us.
• Additional benefits: include cycle to work scheme, employee assistance programme, eye care, flu jabs, season ticket loan
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
The client requests no contact from agencies or media sales.
About the opportunity
This role plays a key part in supporting the wider Action Tutoring team with HR and Safeguarding matters and sits within the Finance, HR and Operations Department, reporting to the Head of People and Culture.
Closing date: Sunday, 23rd November 2025
Interviews: Thursday, 4th December 2025
Start date: Ideally as soon as possible
Place of work: This role is within the Action Tutoring Operations team. We operate a hybrid working model where staff based in London will be required to work from our London office for a mandatory minimum of one day per week. We are open to considering candidates who wish to work remotely from elsewhere in England. Our London office is located at: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH.
Contract and hours: Fixed term contract until 21st August 2026. Full time. We offer flexible hours with 9.30-4 as core hours. A full working week is 37.5 hours.
Duties and responsibilities
Safer recruitment for staff and volunteer tutors
- Responsible for ensuring staff and volunteer tutor safer recruitment records and related checks are up date and complete.
- Collecting references and ensuring they meet our standard requirements.
- Conducting ID calls for volunteer tutor DBS checks.
- Processing DBS checks and DBS update service checks.
Safeguarding
- Undertaking an initial triage of safeguarding concerns and incidents raised by members of the team and referring to senior staff as necessary.
- Maintaining and overseeing the tutor safeguarding refresher training using a dashboard
- Compiling safeguarding data into termly reports for the team and board.
HR
- Supporting the Head of People and Culture with recruitment processes. This will include preparing paperwork relating to the selection process and offers of employment and following up with applicants and the hiring manager to ensure both sides have a quality hiring experience.
A full list of duties and responsibilities can be found in the job description attached to the BreatheHR advert.
Person specification
Qualifications criteria:
- Experience in safer recruitment practice and working within relevant procedures and guidelines.
- Experience in HR administration.
- Right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
- Excellent verbal and written communication skills.
- Strong IT skills (ideally knowledge of G-suite).
- Ability to work with and communicate effectively with people from all backgrounds and cultures.
- Able to manage a busy and varied workload, highly-organised and able to work well under pressure and to manage competing deadlines.
- Able to take initiative and work independently.
- Strong attention to detail.
- Trustworthy, with strong integrity.
- Committed to ensuring young people from all backgrounds reach a meaningful level of academic attainment.
- Committed to equality, diversity and inclusion.
- Committed to promoting and safeguarding the welfare of children.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.



