England and development manager jobs in London
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
Purpose of the role:
As a Kinship Family Worker for Kinship Reach, you will deliver this online programme to families in your commissioned area. You will provide virtual one-to-one support to kinship carers and their families to help them become resilient and informed, with a strong support network to help them care for the children in their care.
Key responsibilities:
One-to-one support
Provide up to 6 one-to-one support sessions bespoke to the kinship carers and their families over a three-month intervention, working within the Kinship Reach delivery model. This may include, but is not limited to:
- Signposting or referring to relevant national and local services.
- Providing practical and emotional support to kinship carers.
- Liaising with other professionals and organisations.
- Making referrals to other Kinship services such as Advice, Someone Like Me, Peer-to-Peer.
- Providing support for carers to secure grants from local and national funders.
- Set goals for change following Kinship Reach processes, in partnership with the kinship carer.
- Monitor, review and revise these goals to ensure carers are on track and goals remain relevant.
Peer group facilitation and management
Kinship delivers virtual peer support groups which carers from Kinship’s programmes can access, coordinated by Senior Kinship Family Worker(s). This role could include:
- Developing existing groups and setting up new groups as required.
- Working closely with Kinship’s peer-to-peer service where appropriate.
- Collaborating with kinship carers, the local authority, and community partners to set up virtual and in-person peer support groups.
- Planning, preparing, facilitating virtual and in-person peer support groups.
- Promoting groups in the area you are delivering in to kinship carers and organisations who work with them, including contributing to the creation of promotional materials.
Participation
- Recruit kinship carers as volunteers to lead and support the development of virtual peer support groups.
- Work proactively to enable kinship carers to influence the design and delivery of the peer support groups delivered in their area (such as topics, time / date).
- Support Kinship’s communications and engagement strategy, such as helping to provide case studies and sourcing images for newsletters and local media to promote the programme and recruit participants.
Safeguarding and risk management
Kinship has a robust safeguarding structure. You will be supported by a Designated Safeguarding Lead (DSL) and Designated Deputy Safeguarding Leads (DDSL).
- Recognise and respond appropriately to signs of abuse or neglect, following national legislation and procedures and Kinship’s own safeguarding procedures.
- Liaise with your line manager and safeguarding lead regarding safeguarding concerns, following Kinship’s policies and processes.
- Provide reports and information for managers about cases of concern.
- Ensure you are aware of and follow safeguarding policies and procedures risk of harm protocol.
- Complete risk assessments for events or groups with families in line with Kinship’s policies and processes to be signed off by a DSL or DDSL.
- Follow Kinship’s health and safety policies to keep yourself and your clients safe, such as Lone Working Policy, Home Visit Policy, risk assessment, events.
Monitoring and Evaluation
- Record attendance at virtual support groups and ensure this is reported on the Salesforce database.
- Ensure casework, feedback, and other data related to service delivery are regularly and accurately recorded on our Salesforce database in line with Kinship’s policy and best practice.
- Ensure completion of carer registration forms, review forms, and closure forms, taking details that will be used to evidence impact.
- Collect case studies from your kinship carers to help demonstrate impact.
- Contribute to any reports for local authority partners as required in terms of data and case studies as required.
- Attend monitoring meetings as required.
- Engage in quality assurance processes in line with Kinship processes and policies.
Relationship and stakeholder management
- In partnership with the senior Kinship Family Worker, enable local authorities to understand the programme and pathways for how to make referrals.
- Support practitioners' meetings with local authorities to encourage referrals, discuss cases, and ensure local authority confidence in the programme.
- Where applicable, work with local authorities to raise awareness of kinship care and to reach and support kinship carers through the programme.
- Where possible and relevant, represent Kinship at external events and meetings to raise awareness of the programme and to influence other organisations.
- Where applicable, work with local authorities and voluntary and community groups supporting kinship families.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Don’t go over 2 pages on your covering letter.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
AAFDA was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003.
Each year, around 150 families lose a loved one to domestic homicide. The actual number of suicides as a result of domestic abuse remains unknown. Most of these families suffer significant problems including relationship breakdown, job difficulties/loss and mental and physical health issues. We help these families in many ways, our prime function being to provide families in England, Wales and Northern Ireland with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after domestic homicide.
AAFDA (Advocacy After Fatal Domestic Abuse) is a growing Charity and to meet the demands we are looking for a specialist Advocate for Scotland. Although home based, some travel will be required - frequency will be commensurate to the role. We welcome applications from candidates with experience of domestic abuse. We are also committed to diversity and strongly encourage applications from those with Black and/or Minoritised backgrounds.
Scotland is expected to introduce Domestic Homicide and Suicide Reviews commencing in April 2026. We are looking for a candidate with a good understanding of the Scottish legislative system and good understanding around domestic abuse to join our growing charity
Our Specialist Advocates support families impacted by fatal domestic abuse through provision of lay advocacy, for and on behalf of, families with a range of statutory service providers (e.g. those conducting reviews and inquiries, social services, police, housing) and work to build good relations between all parties. To ensure that families get the support they need, you will use AAFDA’s Home Office endorsed seven-step approach to working with individuals and families, to ensure that they receive the best possible support and advocacy to restore dignity and relief for families and to help them cope and recover. Through trauma-informed approaches, you will:
· Listen to families and advocate for them in a complex system that too often treats them as passive participants and overlooks the value of their insight.
· Provide information, support, guidance, advice and advocacy on Domestic Homicide & Suicide Reviews (DHSR’s) and other reviews where relevant and appropriate.
· Manage families’ expectations of the legal and procedural processes facing them by supporting families in meetings with agencies such as health, police and local authorities.
· Give families practical help on a wide range of issues - including help with letter writing or advocating with employers and local authorities on the families’ behalf.
· Support AAFDA in our bringing families together in AAFDA’s peer support events, such as the Hear Our Voice weekend and the on-line peer support Zoom sessions, where families can speak with others to share their experiences and stories. This will involve occasional evening work.
In return for joining us, we will offer you:
· 25 days annual leave per annum, plus bank holidays
· Excellent development and training opportunities
· Pension Scheme
· Healthcare Scheme
· Employee Assist Scheme
Application Instructions
To apply for this role, please submit a supporting statement along with your CV. Closing date:
Applicants will be shortlisted according to how well they meet the criteria in the person specification. Please highlight and explain how you meet these in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
Please note that we will not progress applications where the supporting statement does not address the criteria for the role being applied for.
.You will be required to visit families and clients across Scotland.
The client requests no contact from agencies or media sales.
We are seeking dedicated and compassionate Caseworkers to join our Adult multi-crime team based in London. These are hybrid roles working from home and our office in Singer Street, London at least once per week.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As an Independent Victim Advocate you will be ensuring the provision of individual structured, tailored support plans, based on a holistic assessment of impact and risk, within the framework of VS's Service Model. You may make initial contact with victims of crime, explaining our services and assessing the impact of crime, or receive referrals from colleagues, in order to provide on-going support and case management.
You will develop, deliver and monitor safety and support plans for those affected by crime, who accept ongoing support. Support will include providing resources, interventions, and information to all service users. In order to:
- support those affected by crime in understanding and asserting their rights and entitlements
- understand their journey through the criminal justice and legal systems including the Victims Code of Practice
- facilitate access to additional services
- establish healthy coping mechanisms
- provide practical support and information
You will directly support service users, who may be affected by all types of crime. You may work within a specialist area, for example concentrating on one crime type, or a certain demographic of victims.
You may, in some services, be responsible for elements of volunteer management. This may include the development and case management oversight of a cohort of volunteers who will contribute to the service, in line with VS's policies and volunteering ethos and approach.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We are seeking an experienced and motivated Team Leader (ISVA/IDVA/ISAC) to lead a team delivering high-quality, specialist support services across London as part of the Safe Horizons partnership. This role will involve hybrid working with travel across the London area as required.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Team Leader, you will be responsible for ensuring the delivery of high-quality, outcome-focused services to victims of crime, while managing and supporting a team of frontline staff. You will play a key role in ensuring compliance with service specifications, maintaining performance standards, and driving continuous improvement.
You will work collaboratively with the Operations Manager and wider management team to develop services and maximise positive outcomes for clients.
As a Team Leader, you will:
- Lead, motivate and support a team of frontline staff to deliver excellent victim-centred services.
- Manage team performance, including case allocation, audits, and monitoring KPIs and quality standards.
- Ensure accurate and compliant case recording and reporting through case management systems.
- Oversee safeguarding practices, providing advice and guidance on complex or high-risk cases.
- Analyse data and trends to effectively manage caseloads and resources.
- Support staff to carry out risk and impact assessments and manage challenging situations.
- Lead recruitment, induction, supervision, and ongoing development of team members.
- Build and maintain effective partnerships with statutory and voluntary sector organisations.
- Promote a culture of continuous improvement, learning, and professional development.
- Ensure compliance with safeguarding, data protection, and organisational policies and procedures.
About You
You will be an experienced leader with a passion for supporting victims and driving high-quality service delivery. You will be confident in managing performance, handling complex situations, and supporting staff in a demanding environment.
You will need:
- Strong understanding of the criminal justice system and the impact of crime on victims.
- Experience in managing or supervising staff within a service delivery environment.
- Proven ability to manage performance, analyse data, and meet targets.
- Experience working in a fast-paced, challenging environment with a focus on service excellence.
- Strong communication and interpersonal skills, with the ability to work with a range of stakeholders.
- Knowledge of safeguarding, confidentiality, and relevant legislation.
- Ability to prioritise workload and manage competing demands effectively.
- Competent IT skills, including case management systems and Microsoft Office.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
£63,000 per annum
Permanent
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Procurement Lead.
This is a high-impact role for a commercially minded and collaborative individual where you will shape procurement practice, influence senior stakeholders, and ensure strong governance whilst enabling operational flexibility.
Act now and visit the website via the apply button to apply online.
Closing date: 9am, Monday 6 July 2026.
Interview date: Week Commencing 12 or 19 July 2026.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
The UK Committee for UNICEF (UNICEF UK), a charity funded by supporters, raising funds for UNICEF’s work for children.

Community spirit. Ceaseless ambition. Passion that just keeps growing.
Nurse Manager - Cancer Awareness Roadshow
£51,000-£54,000 FTE (£40,800-£43,200 actual) plus
Reports to: Senior Health Community Engagement Manager - Cancer Awareness Roadshow
Grade: P3
Directorate: ?Policy, Information and Communications?
Contract: End of August 2027
Hours: Part Time 28 hours per week (Monday-Thursday)
Location: Homebased in England. Good access to transport links required to London or North West of England circa 1 to 2 times a month.
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
Closing date: 5 July 2026 23:55
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the application questions and work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.
If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.
Recruitment process: 1 stage interview process consisting of a competency-based interview and presentation task.
Interview date: From 20 July 2026.
At Cancer Research UK, we exist to beat cancer.
??We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. ?
But beating cancer means more than research. It means making sure everyone no matter who they are or where they live has access to life-saving information and support.
That's where you come in.
We're looking for a passionate and experienced nurse leader to help deliver and shape our Cancer Awareness Roadshows programme-equipping people across the UK with the knowledge and confidence to talk about cancer prevention, screening and early diagnosis in their community.
If you're driven by purpose, motivated by reducing health inequalities, and excited to lead and inspire others-we'd love to hear from you.
You can find out more about the
Why this role matters
Talking about cancer can save lives. But not everyone has equal access to health information. Through our Cancer Awareness Roadshows programme, we work in public facing communities across the UK to deliver cancer awareness where the need is greatest-helping people feel informed, empowered and able to make a difference.
What you'll be doing
Lead and manage Roadshow nurses across the North-West and London (including bank nurses), providing supervision and regular communication both remotely and in person.
Ensure quality delivery by equipping nurses with the skills, knowledge, and support needed to run effective cancer awareness activities.
Step in operationally when needed, covering Roadshow delivery and supporting the wider Health Community Engagement (HCE) team
Contribute to the development, strategy, and continuous improvement of the Roadshow programme.
Share insights, promote the programme externally, and support new content/product development.
Collaborate with the Senior Manager to ensure quality, compliance, and health & safety standards are met.
Provide leadership across the HCE nursing function, including training, recruitment, development, and maintaining professional (NMC) standards.
Maintain clear accountability and role clarity across all Roadshow and Nurse Led Cancer Awareness activities.
Build strong local partnerships with public health organisations and internal teams.
Act as a representative of the programme, sharing updates and insights within CRUK and at internal forums.
What we're looking for
Must be a nurse, with active NMC registration, and experience in areas such as community nursing, health promotion, practice nursing, health visiting, or similar
A confident communicator who can engage and adapt to different audiences with sensitivity and clarity
Proven experience of line management, leading and supporting others, with a focus on development and inclusion
A strategic thinker who can balance big-picture planning with day-to-day delivery
Comfortable working both independently and collaboratively
Flexible and adaptable in a fast-changing environment
A commitment to tackling health inequalities and improving cancer outcomes for everyone
Confidence using digital tools (e.g. Teams, PowerPoint, Excel)
Our commitment to inclusion
At Cancer Research UK, we're committed to building a diverse and inclusive workplace where everyone feels they belong.
We actively encourage applications from people of all backgrounds, especially those from underrepresented communities. Your lived experience, perspective and voice matter-and can help us better reach the people who need us most.
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our .
Internal Eligibility criteria
Internal candidates should ideally have completed their 6-month 'getting started' period before applying for other roles. You should also advise your current line manager at the point you make an internal application, or at the latest, at the point of being invited for an interview.
All internal candidates applying for a secondment, must have:
completed their getting started period
discussed their intention to apply and gained approval to apply with their line manager
been in their substantive (home) role for at least 6 months (this is only applicable if you have previously been on secondment)
If you do not confirm that you meet these requirements, we will not be able to progress your application.
Additional information
For more information about working with us please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
A Senior Sous Chef position is needed to assist the Executive head chef in the everyday running and organising of the kitchen and to line manage assistant chefs and kitchen porters. Menu planning, food ordering, stock control, and event delivery.
This role is a fixed-term contract for one year.
Responsibilities
- Ensure that all the Lambeth Palace kitchen team are fully trained in the food safety management systems and procedures, implemented by the Executive Head Chef.
- Work under and closely with the Executive Head Chef to ensure that all statutory legislation is adhered to by ensuring that standards and controls for Health & Safety, food hygiene, risk assessments, COSHH, manual handling are carried out as per current legislation.
- To ensure that the agreed standards of food preparation and presentation are always supervised and adhered to.
- To maintain Lambeth Palace's five star 'Scores on the Doors' council rating.
- Maintain and develop a positive and collaborative relationship with all colleagues, giving direction when necessary.
- Ensure that kitchen timesheets are completed and submitted in a timely manner.
- Working within the HSE guidelines, the Senior Sous Chef will support the Executive Head Chef to ensure allergen training is provided to all hospitality staff.
- To ensure that food waste is minimised and Lambeth Palace's sustainability targets are met reducing our environmental impact.
- To deputise for the Executive Head Chef in their absence.
- Working with the Executive Head Chef on menu development, to plan nutritious and varied seasonal menus, taking into account special dietary requirements and the seasons of the Church.
- Ensure that kitchen stock levels are maintained, rotated where appropriate, and that any need for replenishment is identified.
- Maintain kitchen equipment inventories, and reporting shortages, damage or required replacements in a timely manner.
- To conduct daily briefings with any additional or agency kitchen staff, ensuring they understand what is required of them, as well as the desired quality and production output for the day.
- To work closely with the wider Lambeth Palace hospitality team to ensure that we remain competitive and in line with current trends.
Essential
Qualifications/Skills
- NVQ Level 3 or equivalent
- Food hygiene management experience (COSHH, HACCP).
- Allergen Training
Knowledge/Experience
- Considerable experience operating different sections within the kitchen including pastry & baking.
- Experience in delivering fine-dining and banqueting catering.
Skills & Abilities
- A 'can-do' attitude and an aptitude for solving problems as they arise.
- Ability to remain calm under pressure.
- Demonstrable experience cooking a mixture of 'high-end' à la carte food and home cooking, as required.
- Considerable experience with catering for events up to 500 guests.
- Experience of baking to a high standard.
- Excellent communication skills, both oral and written.
- Self-motivated with the ability to motivate others.
- A confident, helpful personality and professional representative for Lambeth Palace.
- A keen eye for detail and anticipating other people's needs.
Personal Attributes
- Able to work flexibly, particularly evenings and occasional weekends.
- A sympathy with and interest in the Archbishop of Canterbury's ministry.
- Ability to support a culture of pride, ownership and desire to exceed expectation.
- Ability to foster a culture of flexibility.
- Ability to respond quickly and positively to changing requirements whether within the department or outside in order to meet demands and guest service needs.
- Discreet with the awareness and emotional intelligence to adapt working style and approach in different situations.
- This post is subject to a basic DBS check.
Desirable
Skills/Aptitudes
- The post holder should have a good working knowledge of Microsoft Office for day-to-day office administration.
- First Aid qualification
Closing date for applications is 01 July 2026, 23:55 pm
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



An exciting opportunity has arisen for a Retail Van Driver & stock Collector to join the Retail team. Your role is to ensure the careful movement, collection and delivery in liaison with Shop Managers, of all merchandise within a dedicated boundary as directed by the Retail Operations Manager.
This role is not open to sponsorship.
Role Requirements
Minimum age 21 or Certificate of Professional Competence (CPC) holder for Insurance purposes.
- Responsible for the collection and delivery of donated goods to the required location within agreed timescales and to agreed targets.
- To provide delivery and collection service to external stock generation sites through Donation Stations.
- To undertake bag drops and collections as required.
- To maintain strict control of security of all goods collected, transported and delivered.
- To ensure minimum losses are incurred on goods and furniture by the careful and respectful handling of all such items.
- Role will involve a large amount of heavy lifting in picking up and moving stock including furniture.
- To support maintenance of multi-site storage of stock belonging to The Children’s Trust
- Transportation of rubbish and unwanted items to recycling centre or refuse site as appropriate.
- To ensure customer care and quality of service.
- To act as the representative of The Children’s Trust in the collection from and delivery to customers of donated goods and furniture.
- To liaise with shop managers over the movement of stock between shops as directed by the Retail Operations Manager.
- Training of Volunteer Van/Driver Assistants where necessary
- Provide all relevant training and development to the Volunteer
Interview Date: TBC
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
This Grants and Programmes Associate will support the delivery of the Sri Lanka portfolio of work within the Grants and Programmes function at Battersea. The Associate will work closely with and report to a Grants & Programmes Manager who leads the portfolio. This is an exciting time for Battersea as we expand our work to impact more dogs and cats.
Over the coming five years, it is planned that the size and complexity of grant making will grow, including the establishment of several multi-year programmes in the UK and abroad.
This is a grants management role within the Grants and Programmes team in the Global Programmes Directorate, requiring excellent experience of relationship, grant and project management. The successful postholder should be comfortable working as a team, with considerable scope, and complexity and nurturing relationships with colleagues across the organisation as an integral element of the role. The Sri Lanka Associate would support a portfolio led by the Sri Lanka Manager who would also be their line manager.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 17th July 2026, 11.59pm
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): Week commencing 27th July 2026 (online, through MS Teams + a task)
For more information about the role, please download our Recruitment pack.
To apply for the role, please click the "Apply" button below.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Caritas Social Action Network
Policy and Public Affairs Officer (maternity leave)
Location: office in London, with mostly working from home, regular travel in England and Wales, and rare travel overseas.
Contract: full-time, to cover a team member’s maternity leave
Salary: £30,00
Closing date: Monday 13 July at 12 noon
Interview date: Thursday 16 July in person, in London
CSAN is the official agency of the Catholic Bishops’ Conference tackling the root causes of poverty and injustice affecting people who live in England and Wales. We’re facing a steep rise in poverty and significant pressures on social, economic and church resources. Currently, the Church is called to raise a prophetic voice against poverty and the rhetoric of division and work for the building of a more just society.
Over the last 20 years, CSAN has built up a network of 50 diocesan and direct service charities with a combined annual spend on social mission estimated at £400m, excluding the work of schools and religious congregations. Our members build up local community life in diverse ways, and many of them support individuals in difficulty, including with housing, prison and detention, social isolation, ill-health, violence, disability, employment, care, therapeutic and welfare support.
The key responsibilities of the post are:
1. To scan the social policy environment to capture developments in legislation, consultation papers and Bills relevant to the Caritas network for the purpose of comprehensive tracking and briefing.
2. To deliver an effective programme of Catholic advocacy and political campaigns that contributes to the common good, with particular attention to the priorities of the dignity of workers, child poverty, social care and end of life; supporting and connecting well with the team’s other activities, and where possible with the CSAN membership’s priorities,
3. To draft campaign and advocacy materials for the range of media channels used by CSAN and support the CEO in engaging with the press and approaches from campaigning organisations including contributing to CSAN’s social media networks.
4. To provide admin support and contribute to CSAN’s Alliances as required, especially the Advocacy Alliance and the Criminal Justice Alliance with information and education on policy and legislation.
5. To ensure that our advocacy is consistent with the Bishops’ understanding of the Church’s role in society and supports the priorities of the Bishops’ Conference, especially the Department for Social Justice.
6. To act as a conduit of information and communication between the Bishops’ Conference and the CSAN members, under the guidance of the CEO, assisting CBCEW where possible in gathering information and the lived experience of poverty.
7. To develop and contribute to practice materials for the network, especially in the areas of campaigning, advocacy, social policy and formation for mission.
8. To oversee monitoring of the Catholic press and relevant wider networks for relevant articles, developments and campaigns.
9. To support the general work of CSAN as required by the CEO, including leading in the development and organisation of the charity in specific areas subject to skills and experience.
The work of the small national team requires a high level of integrity and teamwork, respect for and capacity to navigate complex civil and church contexts at pace, and a stable commitment to personal formation and training. Our Policy and Public Affairs Officer (maternity leave) will bring a professional track record of relevant research and analysis, production of compelling communications, and diligent administration. A satisfactory basic DBS check and references are required.
CSAN is a member of Caritas Internationalis, one of the largest humanitarian networks in the world, with national agencies in over 160 countries, and among the most successful examples of organised Catholic social action in modern times.
Assistant Head of Fundraising (Public Fundraising)
Salary £57,574.79 per annum
LocationLondon/Hybrid
Weekly Hours35
The Vacancy
Job Title: Assistant Head of Fundraising (Public Fundraising)
Location: London/Hybrid
Salary: £57,574.79 per annum
Weekly Hours: 35
Reference: YMC1212513
An exciting moment to join us
YMCA England & Wales is entering one of the most exciting chapters in its fundraising history, launching our ambition to create 10,000 new homes for young people. Working alongside local YMCAs, we will support the development of new accommodation across the federation, helping young people move towards independence.
This role sits at the heart of that ambition.
You will lead the fundraising behind two critical components of the 10,000 Homes programme:
• Securing income from the public to build and sustain a central Centre of Expertise (mobilisation team), supporting local YMCAs to develop and deliver housing projects.
• Raising capital from individual supporters, mid-level donors and major donors to grow a replenishing national fund that provides upfront investment to unlock housing developments across the federation.
At the centre of this is the 10,000 Homes Fund: a bold, housing-focused proposition that offers the public a clear and tangible way to support young people into safe, stable accommodation. You will be responsible for growing this proposition, ensuring it resonates strongly with supporters and inspires giving at all levels.
You will lead an integrated public fundraising approach, bringing together individual giving, mid-level and major donors into one compelling, housing-led narrative. A key part of the role will be translating a complex, federated model into a simple, emotional and compelling case for support that connects with people’s motivations to give.
We’ve established strong early foundations and are now ready to scale. This role offers the opportunity to take a high-potential public fundraising proposition to the next level -expanding its reach, deepening supporter engagement, and unlocking significant new income.
We are looking for someone who is creative, data-driven and passionate about engaging the public to drive meaningful change for young people. We’re looking for someone comfortable working in a federated environment, with the ability to simplify complex ideas into compelling messages for the public.
The role
As Assistant Head of Fundraising (Public Fundraising), you will lead and inspire a team of talented fundraisers, deputising for the Head of Fundraising and taking ownership of our most ambitious programmes:
The 10,000 Homes Fund driving forward our flagship proposition across individual giving, cash appeals and mid-level audiences.
Major Donors shaping the strategy for high-net-worth relationships, new giving circles and development boards.
RoomSponsor, YMCA’s flagship regular giving product, now in its third year of an ambitious growth strategy. You will oversee a unique partnership model across 45 local YMCAs, support the income distribution process, and see first-hand the impact of your work through a programme that directly supports young people with safe accommodation.
Legacies working with the Senior Fundraising Manager and Head of Fundraising to define and grow what is set to become a landmark legacy programme.
This is a hands-on leadership role: you will set direction, manage budgets, develop your team, while also being prepared to step into delivery when it matters most. You will balance strategic oversight with practical execution, ensuring programmes are both ambitious and deliverable.
About you
You are an experienced public fundraising professional with a strong track record in individual giving or direct marketing, alongside a well-developed understanding of major donor fundraising. You know how to bring different disciplines together behind a single proposition and deliver results.
You are an effective and confident leader, able to build, motivate and develop high-performing teams. You create clarity, set high standards, and support others to do their best work, stepping in when needed and leading from the front.
You are at your best when driving a clear proposition forward. You are excited by the opportunity to take a compelling idea and translate it into something that engages the public, inspires generosity and delivers sustainable income.
You are energised by a challenge, comfortable with complexity and working in a federated environment, where success depends on strong relationships and shared ownership. You are skilled at working with partners, whether agencies, internal stakeholders or local YMCAs, and know how to align people around a common goal.
You combine strategic thinking with operational delivery. You are data-driven, using insight and performance to shape your decisions, and confident working with (and occasionally building) financial models to plan, test and scale activity. You bring both creativity and discipline, generating new ideas while ensuring they are grounded, deliverable and effective.
Above all, you are a strong communicator and influencer. You can simplify complex ideas into clear, compelling messages, build confidence with colleagues and stakeholders, and position fundraising as a critical enabler of impact.
Why join us now
YMCA is the oldest and largest youth charity in the world, serving communities across England and Wales every day. The fundraising team is geared up for success, the strategy is set, the proposition is proven, and the results are already coming in. What we need now is a leader ready to take this momentum to the next level.
YMCA England & Wales is committed to equality and valuing diversity. We welcome applications from all backgrounds.
Our recruitment process is anonymised and candidates' names are hidden. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
YMCA is the world's oldest and largest youth charity. Collectively, we support 402,501 young people across 708 communities in England and Wales.


Lead the operations, governance and compliance that enable Solving Kids' Cancer UK to deliver its mission and impact for children and families affected by neuroblastoma. Reporting to the Chief Executive, you will play a critical role in ensuring the charity operates effectively, compliantly and sustainably.
This broad and varied leadership role spans governance, risk, HR, IT, data protection and organisational operations, supporting delivery of the charity's strategy through robust systems, policies and processes. Acting as Company Secretary, you will work closely with the CEO and Board of Trustees, providing advice on governance, regulatory requirements and best practice. As a member of the Leadership Team, you will oversee key operational functions, lead cross-organisational projects and deputise for the CEO where required.
Who are we looking for?
We are looking for a strategic, highly organised and values-driven leader with strong experience in charity operations, governance and compliance. You will have a track record of ensuring organisations are well run, compliant and effectively managed, with the ability to oversee multiple operational areas and support strong governance and decision-making at Board level.
You will be comfortable working across a broad remit, including governance, risk, HR, IT and data protection, and confident providing clear, practical advice to senior leaders and trustees.
Person specification
Key requirements include:
- Significant senior-level experience in operations, governance or compliance within a charity or similar environment.
- Strong understanding of charity governance and regulation, with experience supporting boards and senior leadership.
- Experience overseeing organisational functions such as HR, IT, data protection or risk.
- Proven ability to manage multiple priorities and lead cross-organisational work effectively.
- Strong judgement, integrity and the ability to handle sensitive matters with discretion.
See our Recruitment Pack for the full role description and specification and for information about Solving Kids' Cancer UK.
This is an opportunity to make a significant contribution at the heart of a small, ambitious charity where strong operations are a vital enabler of impact for children and families.
Location: Home-based, within easy reach of London, with regular travel to the London office and occasional UK-wide travel.
First-stage interview: Thursday 6 August
Second-stage interview: Thursday 13 August
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.
The client requests no contact from agencies or media sales.
Location: The role is national, managing teams in Northern Ireland, Wales and across England. You will need to be able to work at one of our BookTrust offices in London, Leeds, Belfast or Cardiff for an average of 8 days per month whilst some of these collaboration days may be worked in partner locations, at events or stakeholder meetings in any part of the country. The position will require regular travel to BookTrust office bases and to visit and engage as needed.
BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school.
Working with every local authority and across every region in the country, and supported by Arts Council funding, we reach over 3 million families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.
This is a new role within the organisation and the new role holder will have a chance to shape and build the role over time. You will be a strong leader with great people skills -experience of working with and leading teams working in geographically dispersed locations is advantageous.
You will have a clear experience the public sector landscape with a track record of relationships building, and an understanding of the local government policy landscape. With a collaborative approach to working across interconnecting complex work areas, you will be comfortable working within a matrix style of management for your won direct reports and those of other teams.
You may have charity or statutory setting experience, and will have the ability to set out a strategic direction for partnerships team members as well as being hands on in developing new relationships to support our work as well as being able to produce high quality written materials, analyse complex data and respond dynamically to a changing external landscape.
You will be an excellent communicator who manages up effectively and who is comfortable working across a matrixed managed team. You will have the ability to work closely with the Director of Partnerships in building relationships, and developing and delivering on strategies that support impact in our early years programmes by guiding the work of our partnerships team. You will be working closely with key role holders such as but not confined to the Head of Partnerships Delivery, and Head of Programme for Vulnerable Children.
The Head of Partnerships Development will ensure increasingly effective pathways to families by setting out ways of working that ensure delivery teams can access these routes, influence decision makers and develop and build the right relationships for greatest impact. Along with the Director of partnerships the role holder will aim to both influence and respond to central, local and regional policy initiatives in the sector to support BookTrust’s mission to get all children reading, especially those from low income and vulnerable family backgrounds.
The role holder will ensure internal stakeholders are briefed on the local government landscape and that risks and opportunities are clearly articulated.
This work spans the organisation – from within our partnerships team to our research and impact, communications and external affairs, design and innovation, growth planning, communications, profile-raising and income generation – and requires strong collaborative working to draw on skills and capacity in all these areas.
The role will work internally and externally to ensure the right inputs to ensure success for our scaled programmes, supporting everything from design to upskilling our team and relationship building across the local government and regional and country landscape.
To apply, please complete the application along with a copy of your CV.
Want to join us? To find out more about who we are please go to our website.
We actively encourage applications from underrepresented groups and welcome candidates from all backgrounds and communities,
Please note that this advert may close early should we receive a high volume of suitable applications.
Our Commitment to Diversity and Inclusivity
We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.
We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team (contact details are available on our website).
BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.
Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to the best treatment and care.
We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.
Job Summary
This role will lead the development, setup, and delivery of individual locations within our new hyper-local Early Diagnosis Programme designed to improve bowel cancer awareness and timely presentation in communities most affected by health inequalities. Central to the role is establishing strong partnerships - working with local cancer alliances or health boards, primary care, community pharmacies, employers, and community and faith groups - to create tailored, locally driven plans.
The post holder will oversee the design of bespoke 12-month delivery plans for each location, selecting and coordinating relevant Bowel Cancer UK interventions and ensuring all activity is grounded in local insight and evidence.
This role will be critical in delivering the first phase of the Early Diagnosis Programme, generating learning, refining the model, and laying the foundations for potential future scale-up across the UK.
Key Responsibilities
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Lead and deliver local early diagnosis programmes by developing tailored, evidence-based 12‑month plans to improve bowel cancer awareness and early presentation in targeted communities.
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Build and manage strong multi-agency partnerships with health systems, primary care, community groups, employers, and other stakeholders to drive coordinated, high-impact local activity.
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Coordinate programme delivery and impact by managing volunteers, overseeing implementation and evaluation frameworks, and using insights to refine and scale the programme nationally.
Please note that we may close this vacancy before the advertised closing date or extend the application period, depending on the number of applications. We encourage interested candidates to apply as soon as possible.
Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kidney Care UK
Around 3.5 million people in the UK live with chronic kidney disease, and one million of them don’t know that they do.
Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.
About the Patient Support Service
The Patient Support Service provides practical, emotional and financial support for anyone affected by chronic kidney disease. Whatever the need presented, we empower people living with CKD and their families and carers to understand their options and make informed choices to positively navigate their experience of CKD. We’ll walk alongside them for as long as they need us to.
About the Role
Our regional Patient Support Officers play a key role in establishing Kidney Care UK in their designated region and enabling patients, their families, carers and professionals to access independant support on social, financial, health advocacy and wellbeing.
You will proactively engage with kidney patients and their families as a source of advice,information, and support to improve care and wellbeing outcomes for kidney patients. You will seek to inform and empower individuals, providing the tools and knowledge to enable confident self-management and be the regional face of Kidney Care UK patient support services, raise awareness of the service and the Charity and build strong relationships with kidney patients, the renal units, Kidney Patient Associations (KPAs), health professionals and other kidney stakeholder groups in the region.
You will be responsible for the day-to-day delivery of the Patient Support Service across the region and the effective management of a caseload. This involves regular attendance at renal clinics in the region, building relationships with health and care professionals and being available for patients in the renal unit, on the phone or online, or to meet at a mutually convenient public location.
Key Responsibilities:
- Liaise with and support patients and their carers face to face and by telephone to provide information, advice and support on a range of personal, emotional and practical matters.
- Through regular visits to renal units in your designated area, establish and maintain a presence to enable patients' easy access to Kidney Care UK support services.
- Promote and attend local health information events to raise awareness of Kidney Care UK and the benefits of its Patient Support Service with kidney patients, their families and relevant health professionals.
- Establish and maintain strong relationships with the regional kidney community through fully engaging with KPAs, health professionals and relevant health and community stakeholder groups.
- Maintain accurate records to allow effective reporting on key performance indicators such as number of patients supported, type of support provided, key needs etc.
About you
You will have an empathy with our patient group and an understanding of kidney disease and the needs of people with kidney disease, their families and carers. You will be able to work independantly and have excellent communication skills, both verbal and written and above all have the ability to deal professionally, calmly and sympathetically with people affected by kidney disease.
An understanding of the relevant UK benefits legislation and entitlements is essential as is having excellent IT skills, including Word, Powerpoint and Excel. You will hold an Advice and Guidance qualification or be willing to complete it within 6 months of service in the role.
The role is home based but you will need to live within the region that you are applying for and have the ability to travel independantly throughout the area on a regular basis and to attend national meetings/events as required. There will also be a requirement to undertake occasional evening and weekend work and some flexibility to be able to work some irregular hours to meet the needs of our patients.
The areas are as follows:
North East: Newcastle Upon Tyne, Sunderland and North Cumbria. This role is part funded by the North Gas Network through the vulnerability and carbon monoxide allowance fund.
South West: Cornwall, Devon, Exeter and Plymouth. This role is funded by Wales and West Utilities through the vulnerability and carbon monoxide allowance fund.
Please be aware that as they are funded positions they are fixed term posts until 31 May 2028. There is a possibility of extension but no guarantee.
Safeguarding statement
Kidney Care UK is committed to safeguarding and promoting the welfare of children, young people and Adults at Risk and expect all staff and volunteers to actively support this commitment. An Enhanced DBS will be required for this role.
If you feel you are the right fit for the role, please press Apply, where you will be asked to upload a recent CV and cover letter. In your cover letter please demonstrate in no more than 2 sides of A4 how you meet the person specification and please state which area you are applying to.
We look forward to hearing from you.
It is essential you attach a cover letter with your CV. Applications that do not have a cover letter will automatically be rejected.
You should also live in, and be able to travel within one of the regions specified.
We are the UK's leading kidney patient support charity



The client requests no contact from agencies or media sales.






