Fundraising Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is an exciting opportunity for a skilled digital content creator who thrives in a fast-paced creative environment. With your excellent communication and implementation skills, you will use your digital expertise to enhance SAT-7 UK digital communications. You will update SAT-7 website platforms with powerful viewer testimonies, inspiring news articles and prayer content, as well as create engaging email campaigns, digital adverts and social media to inspire UK supporters with the powerful, faith-filled stories of SAT-7.
The role is based in Chippenham but we are open to discuss flexible working options. We will be happy to consider increased hours during a maternity cover period of May – December 2024.
The Digital Content and Communications Officer (DCCO) reports to the Digital Communications Manager and has responsibility for the SAT-7 UK website, digital marketing and social media.
KEY RESPONSIBILITIES
Website: Developing and updating SAT-7’s websites as inspiring platforms to raise profile, income and engagement.
Emails: Work with colleagues in the Communications Team and across the organisation to build, test and send responsive email templates for all SAT-7 UK’s email requirements (meeting SAT-7’s brand guidelines and conforming to industry standards). Use email marketing tool DotDigital to develop automated communications that strengthen supporter engagement and convert recipients into committed donors.
Content: Deliver engaging and inspiring rich media content across a range of digital channels, including web, email, podcasts, social media and other digital marketing platforms.
Social Media: Work closely with other team members to deliver strong social media content and engagement across various platforms, chiefly Facebook, Instagram, X, YouTube, LinkedIn.
Digital Marketing: Support the digital marketing of SAT-7 resources and campaigns through social media advertising, external agencies and other channels as required, to engage more deeply with existing supporters and donors, raise profile, acquire new supporters and to raise funds for SAT-7 UK.
GENERAL RESPONSIBILITIES
- In all communication ensure consistent messaging, branding and tone of voice for the intended audience and that content conforms to the security and style guides.
- Use Customer Relationship Management systems to ensure efficient and secure storage of information.
- Assist members of the team in responding appropriately to communications from supporters and other organisations.
- Liaise with SAT-7 staff from other offices to share ideas and resources.
- Assist the Digital Communications Manager and represent SAT-7 UK at conferences and events as required.
- At all times operate within relevant statutory requirements and guidelines, following best practice recommendations wherever possible. Specially ensure compliance with the Fundraising Regulator and General Data Protection Regulations.
Please see the Application Pack and apply via the SAT-7 UK website.
The client requests no contact from agencies or media sales.
Supporter Donations Assistant – Peak Cover Queries Team
x2 Fixed Term Contracts until end of Dec 2024 available
Full time (34.5 hours) - we are open to a conversation about how you work these hours.
Location - Split between home and our London Office : minimum 1-2 days per/week in the office, or Home-based. *All training provided in London office so candidates must be willing to travel initially for training.
London: £24,500 - £27,500 per/annum
National (home-based): £21,528 - £24,000 per/annum
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the role
Looking to gain operational customer care experience within a large and successful charity? Keen to contribute to the work of a busy, friendly, and high-performing team? We have the ideal role for you...
About the role
The Supporter Donations Queries Team at Macmillan are looking for x2 Supporter Donations Assistants to play their part in helping Macmillan's supporters and stakeholders do whatever it takes for people living with cancer. We have two roles available within our Supporter Donations Queries Team. Whether you are a recent graduate looking to gain customer care experience within a large, complex, and successful charity or you are seasoned supporter/customer care or administrational professional looking to broaden your experience and are keen to contribute to the work of a busy, friendly, and high-performing team, or whether you are looking to change your career and have the skills needed to excel in a customer service role, we want to hear from you.
You’ll be processing high volumes of income and inputting donations on our income system, resolving queries from our supporters & internal stakeholders, sending personalised thank you letters and helping to process Gift Aid sponsorship forms. In addition, you will undertake a range of admin duties in general support of the smooth and effective operation supporter donations as a whole, here at Macmillan.
You will liaise with stakeholders across the organisation including our Finance team, colleagues across Supporter Care, Relationship Fundraising Managers and product teams in order to accurately thank and process supporter donations received by Macmillan across all channels. Including processing online event registrations & donations, revalidating eligible Gift Aid, cleansing data and addressing all queries related to donations. You will be delivering recognisable, high quality Macmillan experiences in line with Brand and Strategy guidelines and messaging.
Initial training is due to be delivered in the London office - arrangements to be discussed dependent on contractual location.
We would love to hear from people who:
- Are target driven and who always meets deadlines
- Have an eye for detail and investigation
- Are passionate about creating meaningful written correspondence in line with brand guidelines
- Have excellent verbal and written communication skills
- Are happy working independently on repetitive tasks and can cope with high-volume data processing
- Able to pick up new technical systems and complex processes quickly
- Strive to offer unrivalled back-end customer service to supporters and internal teams
- Enjoy working in a large, fast-paced team
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: 29th May 2024
First interview dates: 3rd June 2024
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
The client requests no contact from agencies or media sales.
We currently have an exciting opportunity for a customer focused individual to join our team as a Supporter Care Advisor. You will join us working 35 hours per week, on a 12 month fixed term contract and will be based at our National Cat Centre. In return you will receive a salary of up to £26,796 per annum plus excellent benefits.
This role is on a hybrid basis, meaning a mix of working from home and at Cats Protection's National Cat Centre in Chelwood Gate, East Sussex.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
The Supporter Services team is part of the Cats Protection Marketing & Income Generation directorate. We answer queries from supporters about memberships, sponsorships, lotteries, raffles and donations. We also record and update the contact preferences of our supporters to ensure we only send communications which are wanted. The Supporter Services team is also responsible for the management of the Gift Aid scheme for Cats Protection, claiming money back from HMRC to provide much needed assistance to the many cats and kittens in need of help. We look to provide the best service possible to our supporters, although we never stop striving to improve this service.
Responsibilities of our Supporter Care Advisor:
As our Supporter Care Advisor you will provide a first-class level of customer care to current and potential supporters to secure financial and non-financial support, nurture relationships and increase levels of engagement, ensuring supporters feel valued and a key part of our work. You will be the first point of contact for fundraising enquiries and direct communication with supporters via a variety of channels (including inbound and outbound telephone calls, letters, email and social media response), helping to build loyal, committed relationships with supporters.
What we’re looking for in our Supporter Care Advisor:
- Experience working within a supporter relations or customer care environment
- A keen desire to provide excellent supporter/customer care
- Experience handling complex complaints and queries
- Hardworking team player but also able to work independently off own initiative
- Engaging and professional phone manner, excellent listening skills to build rapport and empathise
- Good organisational skills and attention to detail
What we can offer you:
- salary of up to £26,796 per annum plus excellent benefits
- generous annual leave entitlement
- life assurance scheme
- range of health benefits including private healthcare
- Employee Assistance Programme
- and more
Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.
Unfortunately, we cannot accept applications or CVs that are emailed to us directly.
Closing date: 29th May 2024
Virtual interview date: w/c 10th June 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This role is not open to sponsorship
An exciting opportunity has arisen for a Bank Housekeeping Assistant to join our Housekeeping Team. This role will require the successful candidate to provide a high standard of housekeeping ensuring excellent levels of cleanliness are consistent throughout the site and that infection control procedures are met across site. As part of the site services team the role holder will be expected to liaise with managers and staff across the Trust.
Staff benefits include, shuttle bus, and more… Read more below
Role Requirements
Site wide general housekeeping service – ensure that the housekeeping services is of an acceptable level and is consistent across site.
- Carry out a cleaning service in allocated buildings/rooms/areas ensuring that daily tasks are completed according to the standard operating procedures in relation to the cleanliness/hygiene standards.
- Follow infection control procedures whenever carrying out duties and ensure procedures are followed should there be an infection control outbreak.
- Liaise with the Housekeeping Supervisor and House Staff on a daily basis – carrying out special requests in relation to Housekeeping.
- Ensure safe storage of cleaning materials and equipment and sufficient stock is maintained – informing the Housekeeping Supervisor of stock requiring ordering.
- Assist in the cleaning of communal areas on a daily basis and cleaning of carpets, curtains and high dusting on a rotating schedule.
- Ensure that any repairs required to fixtures and fittings are reported to the designated Facilities Helpdesk as soon as possible and any issues are reported to the Housekeeping Supervisor.
- Assist in routine housekeeping audits as outlined in the planned preventative maintenance (PPM) schedules and ensure any works are to agreed service levels.
- Prioritise work to complete assignments in a timely manner.
- Assist other members of the Site Services and Facilities teams as required.
- Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
Interview Date: Interviews will be held as and when applications are received.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
St. John’s church Deptford possesses a unique grade II* listed Binns Organ and a development grant from the National Lottery Heritage Fund (NLHF) for its restoration.
The Role
To deliver the Development Phase of the Project to a high standard. You will refine the budget, create the project’s cashflow, revise the project plan and organise procuring of three roles: an Activity Planner, an Evaluator, and a Fundraiser. You will maintain a close overview of the project plan for the Development Phase, compiling NLHF Development Phase final report and evaluation. The role is for a duration of nine months.
Your Qualities
We are particularly looking for someone with experience of successfully delivering a lottery funded heritage project.
How to Apply
Applicants successfully shortlisted will be contacted within 5 working days. If you have not heard from us after this time, please assume you have been unsuccessful. We wish you the best of luck in your career search.
For additional information or any questions, please contact: The steering Committee by email.
Fee £20,000 - £25,000 over 9 months
Location
Whilst you can work from home some of the time, there is an expectation to attend meetings and engage with the community at St. John’s Deptford in South East London. The Church is close to St. John’s and Lewisham train stations.
Reports to
An Organ Restoration Steering group of a Chair, the Organist and one other member.
Closing date: Fri. 31 May 2024
Interview of shortlisted candidates: Thurs. 13 June 2024
The client requests no contact from agencies or media sales.
As a dedicated marketing resource in this small but energetic charity team, the role of marketing assistant is to help elevate Youth Talk’s story and brand awareness amongst its target markets. The primary focus and accountability is to deliver on fundraising goals, driving awareness and new funding leads from its designated target markets.
Reporting to the Fundraising Manager this will include responsibility for creating and managing impactful marketing content and campaigns that grow the brand profile and drive fundraising income. This would be working across all channels including social media, search, PR, events and website content. This new position will build on the significant work and achievements of the last couple of years and you will support the strategic development of our fundraising marketing plan.
This will require working closely with all the Youth Talk team as well as sourcing content from corporate partners, funders and external suppliers and stakeholders.
Main Responsibilities
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Build on Youth Talk’s Marketing Plan to ensure a balance of content across all marketing channels - effectively engaging with a range of audiences.
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Write, edit and proof-read content for Youth Talk’s website, social media, email newsletters, press releases.
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Energetic, ideas-driven, low-cost marketing attitude. Strong focus on lead generation and ROI to be accountable for delivering on fundraising targets.
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Grow Youth Talk’s social media presence to generate new supporter leads and engage with comments to identify new creative stories.
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Support the fundraising team to develop, implement and evaluate a range of marketing activities and communications to deliver on Youth Talk’s strategic plan.
Additional Responsibilities
- Identify potential new relationships and opportunities for fundraising support.
- Produce reports on marketing activity to optimise content performance and develop insights to inform future activity.
- Work with the team to extract data opportunity for marketing use.
- Provide guidance to staff, external partners and funders on the consistent use of the Youth Talk brand and assets, including the logo, tone of voice, imagery.
- Be the brand guardian in terms of managing correct discipline and best practice around the brand as a mental health charity. Including working with internal colleagues to extract the maximum input and marketing value from the wider Youth Talk team.
- Provide support with events, including representing Youth Talk at events.
Person Specification
We are looking for a marketing individual who can demonstrate the following experience, skills and knowledge:
- Strong marketing and creative skills
- Previous experience in digital marketing across multiple channels
- Passion for social media
- Strong copywriting skills
- Ability to multitask, roll up your sleeves and be part of a small energetic team where adaptability is key
- A team player, as well as the initiative to manage your own work plan
- Experience in using IT systems and marketing management platforms
- Ideally working knowledge of WordPress
- Search engine marketing experience
- Attention to detail and a high level of literacy
- The ability to spot potential and build relationships
- A desire to learn more about fundraising
To make an application to be considered for the role, please submit the following:
· An up-to-date CV outlining your relevant experience (no more than 2 pages).
Interviews will be conducted in St Albans on 29th May.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Make a real difference to the lives of people with disabilities.
“Being a ASM gives me such job satisfaction I love working as a team with both my manager and volunteers and have learnt so much in this totally new job role.” - Llandudno Assistant Shop Manager
“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager
Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
Your role
As Temporary Shop Manager at Scope's New Milton shop, you’ll have autonomy to run your shop using your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.
About you
As Temporary Shop Manager you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career. To be successful, you’ll need a commercial, can-do attitude and always put the customer’s needs first. You’ll be a dedicated team player with a strong work ethic, a great attention to detail, solid IT skills and a creative eye for displays. We ask you demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience. And we raise much needed funds to deliver Everyday Equality for disabled people and their families.
Fixed term for 3 months - 35 hours per week
Based at Scope's New Milton shop, Unit 1, Homemill House, Station Rd, New Milton BH25 6HL
Shop hours
It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity and encourage applications from disabled people and people with impairments, conditions, and access needs. We are dedicated to creating a workforce that is a true reflection of the communities we serve. If you are disabled, have the skills, and or the experience to do the job, then we would love to meet you for an interview. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some disabled applicants and applicants with an impairment, condition or access need, might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:
- 35 days annual leave
- Flexible working (where we can)
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
- Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more
Who are we at Scope?
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.
If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!
Please note that successful candidates will be subject to an enhanced DBS check.
Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.
Are you keen to work in a busy and efficient team?
We’re working with a wonderful health charity who are looking for an Events Administrator to join their events and community team. You’ll speak to supporters over the phone, via email and social media and be the first point of contact for enquiries. You’ll work on the supporter-led fundraising team portfolio, including challenge events, community fundraising and fundraising products, providing administrative support.
This is an important role for the team as you will be the first point of contact for speaking with participants and maintaining accurate data entry, you will also send out communications and event packs to supporters as well as focusing on 3rd party events programmes. This is an excellent role with amazing perks and opportunity to be a part of a collaborative and progressive team.
As an Events Administrator, you will need:
- Experience in fundraising, supporter care or similar customer service capacity
- Excellent interpersonal skills and ability to respond to supporter queries efficiently
- Ability to work efficiently and meet deadlines within a fast-paced environment
Deadline: ASAP
Salary: Salary: £24,000 – £25,000
Location: Hybrid- London
Contract type- Permanent (37.5 hours)
If you would like to discuss this role further, please call Chloe on 02030 062787 or email your interest along with your CV to [email protected]
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, and supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
1 in 20 young people will have experienced the death of one or both of their parents by the age of 16 (Parsons, 2011). Do you believe that children and young people should not be alone on their bereavement journey? We do, help us to achieve our vision across Surrey, parts of West and East Sussex and West Kent.
Location; East Grinstead/home-based Hours; 21 Salary; £22,800 (FTE £38,000)
Closing Date; June 15th (We reserve the right to close earlier if sufficient applications received)
Who we are
We are a medium sized charity supporting children and young people in Surrey and surrounding areas who have been bereaved or who are facing the bereavement of a close family member. We are the only charity in our local community providing a range of services that give the opportunity for children and families to come together in person. We know we make a difference to children and young people at a really difficult time and support them to move forward with their lives.
About the role
Our current director is moving on to a new and challenging role nearer to home. We are seeking a Charity Director to take our strategy forward; we are aiming to reach all children and young people in our local communities who need our support through their bereavement journey and extend the range of services we can provide. This is a broad role in a growing organisation with limited resources, it involves a mix of operational, strategic and external facing activities.
Who we are looking for
We are looking for a proven leader, with charity experience with enthusiasm for our vision. They will have skills in income generation, fundraising, relationship building, managing a small team of dedicated staff and managing limited resources to provide the largest impact for our children and families. Jigsaw (South East) is committed to equal opportunities and welcomes applications from all sections of the community.
Main purpose of the role
Provide strategic direction by leading and further developing a quality service.
- To ensure income supports financial stability and growth of our services to meet needs.
- To increase our service's visibility and impact, particularly with statutory funders, and establish a reputation as an expert organisation
- To ensure the charity fulfils its legal, statutory and regulatory responsibilities.
The client requests no contact from agencies or media sales.
We are a multi-award-winning, creative, and innovative organisation, and the Database Officer is a role at Al-Khair Foundation, sitting within the Database team and delivering on a range of database tasks and processes utilising our Salesforce database.
We’re looking for someone who has a good working knowledge of database systems and who understands their importance to organisations like Al-Khair Foundation. We seek someone who is naturally process-driven and has a great eye for detail. You will be responsible for specific monthly processes, such as organisation income reconciliation and ongoing data uploads and cleansing for the Fundraising teams. You will also become a champion for Salesforce and understand the importance of CRM to help Al-Khair Foundation achieve our goals and provide a better service to our donors, supporters, and participants.
Your Role
Al-Khair Foundation uses Salesforce to manage relationships with our donors, supporters, and stakeholders, including recording all donations made to the organisation. Al-Khair Foundation’s Database Officer will be responsible for the monthly delivery of the income and data reconciliation processes for the Fundraising teams, which includes liaising with a wide range of external agencies and the website to successfully download and query files, update and create new supporter records on the database, process cheques and payment requests, and work closely with the Finance team to ensure all anticipated and banked income tallies correctly.
You will also work closely with colleagues in the Database team to support and maintain regular database processes, data cleansing, and other database-related functions that happen on a monthly or quarterly basis. This may include responding to and being responsible for Support Ticket queries in relation to income, data, and/or the database generally and working with external database agencies such as our web platform partners and Salesforce.
Aside from these core duties, from time to time, you may also carry out general administrative tasks on behalf of the Supporter Engagement team. This may include supporting the Supporter Care Assistant during busy periods with customer care via email and telephone and recording updates, processing invoices, and maintaining and updating team rotas and trackers.
Your Responsibilities
- Delivering the monthly data reconciliation and income reconciliation processes, which include downloading and uploading data files.
- Supporting the Fundraising teams with their monthly income recording and reconciliation.
- Liaising with external agencies and the Finance team.
- Checking for and correcting inaccuracies and updating supporter records.
- Running reports for the Fundraising and Finance teams.
- Maintaining and carrying out regular database processes, including data cleansing.
- Supporting the Database Coordinator and the Senior Data Manager to encourage best-practice use of the database across the organisation, including assisting with onboarding and new user training and being on hand for day-to-day technical support when the Database Coordinator is unavailable.
- Working with external partners (i.e., telemarketing agencies) to ensure the successful and smooth transition of data onto the database.
- Spotting and reporting database glitches and problems.
- Supporting with the ticketing system as a second point of contact in the Database team.
- Contributing to creating a culture committed to the safeguarding of children and adults and compliant with Al-Khair Foundation’s Child Safeguarding and Adults at Risk Policies.
Who You Are
To be successful, you will be:
- Someone who has experience using a Salesforce database to carry out day-to-day tasks and who understands their importance for organisations such as Al-Khair Foundation. Charity/NGO experience would be an advantage.
- Someone with excellent attention to detail and good numeracy skills.
- A great communicator who can manage a variety of stakeholder requirements and resolve requests in a timely and accurate manner.
- Able to organise your time and own workload effectively and able to work to deadlines in a busy environment.
- Able to learn new processes and systems swiftly and diligently.
- Able to work under your initiative, take instructions from others, and work well as part of a team.
- Experienced in carrying out administrative tasks and processes in an office setting, with good knowledge of Microsoft Office, especially Excel.
- Keen to learn more about the inner workings of database management.
For further information and to apply, please click the 'Apply' button and follow the instructions.
Closing date: 26th May 2024
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Make a real difference to the lives of people with disabilities.
“Being a ASM gives me such job satisfaction I love working as a team with both my manager and volunteers and have learnt so much in this totally new job role.” - Llandudno Assistant Shop Manager
“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager
Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
Your role
As Assistant Shop Manager at Scope's Shrewsbury shop, you’ll work alongside the Shop Manager, and use your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You may also deputise and be responsible for running the shop when the shop manager is absent. A great attitude and willingness to learn are just as important as relevant experience.
About you
You’ll be a dedicated team player with a strong work ethic and committed to providing excellent customer service. You do not need specific retail experience. But we do ask that you are business minded and have worked in a fast paced, service environment where you put the customer’s needs first. You’ll also need to showcase a great attention to detail, solid IT skills and have a creative eye for displays. You will also demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience. And we raise much needed funds to deliver Everyday Equality for disabled people and their families.
Permanent - part time, 21 hours per week
Scope's Shrewsbury shop - 12, 13 Claremont St, Shrewsbury SY1 1QG
Shop hours
It’s important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Scope benefits
We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:
- 35 days annual leave
- Flexible working (where we can)
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
- Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.
Who are we at Scope?
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.
If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!
Please note that successful candidates will be subject to an enhanced DBS check.
Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Make a real difference to the lives of people with disabilities.
“Being a ASM gives me such job satisfaction I love working as a team with both my manager and volunteers and have learnt so much in this totally new job role.” - Llandudno Assistant Shop Manager
“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager
Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
Your role
As Assistant Shop Manager, it is an exciting opportunity to work alongside the Shop Manager in Surbiton's brand new Scope shop (Victoria Road, Surbiton, KT6 4NS). The shop will be opening mid 2024. You will be able to use your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You may also deputise and be responsible for running the shop when the shop manager is absent. A great attitude and willingness to learn are just as important as relevant experience.
About you
You’ll be a dedicated team player with a strong work ethic and committed to providing excellent customer service. You do not need specific retail experience. But we do ask that you are business minded and have worked in a fast paced, service environment where you put the customer’s needs first. You’ll also need to showcase a great attention to detail, solid IT skills and have a creative eye for displays. You will also demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience. And we raise much needed funds to deliver Everyday Equality for disabled people and their families.
Permanent - Full time, 35 hours per week.
Shop hours
It’s important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Scope benefits
We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:
- 35 days annual leave
- Flexible working (where we can)
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
- Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.
Who are we at Scope?
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.
If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!
Please note that successful candidates will be subject to an enhanced DBS check.
Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.
Communications Officer
Contract: Permanent role
Location: Hybrid - a mix of work from home and London office (this will be a minimum of one or two days per month when settled, more at the start of your employment)
Starting salary: £25,000 to £28,000
Closing date for applications: Monday 13th May
Expected week of interviews: w/c 20th May
Charity People is delighted to be partnering with Dystonia UK to recruit a Communications Officer to join their small and growing team. A charity supports people living with dystonia; an often debilitating and painful disorder that is lifelong and is estimated to affect around 100,000 people in the UK, Dystonia UK is a lifeline for many. In addition to running vital support groups, this small but mighty organisation actively lobbies on behalf of patients and runs national awareness campaigns to help increase understanding of a condition that can be hugely debilitating.
The organisation is expanding and is looking for a talented Communications Officer to work closely with the Director of Fundraising and Communications in a role that will be busy, hands on, and key to communicating the amazing and important work this organisation undertakes to its audiences.
Key responsibilities within the Communications Officer role will include:
- Writing engaging copy for a variety of mediums including both printed and digital
- Support the Director of Fundraising and Communications in creating and designing digital and print collateral for campaigns and events
- Lead on the design and publication of high-quality digital and print information about Dystonia UK, its services, projects, and about dystonia, the condition, and medical services.
- Work closely with the Director of Fundraising and Communications to identify and communicate key news items and be responsible for the production and dissemination of the e-marketing
- Manage Dystonia UK's social media channels on a day-to-day basis ensuring all activity is in line with the charity's brand and communication strategy and work closely with the Directors to produce and develop the social media content schedule
- Engage directly with the organisations community by drafting private messages, replying to comments, and passing actions on to other members of staff where required.
- Creating and adapting content for each channel to maximise reach and engagement.
- Work with colleagues to provide event support by creating content to promote the event, liaising with speakers and partner organisations, and attending conferences and events where required
- Plan and organise activities to raise awareness of Dystonia UK, tying in with other notable calendar events such as Dystonia Awareness Month
- Support the Director of Fundraising and Communications to ensure that the organisation's branding is upheld in all aspects of external communication.
- Support the Director of Fundraising and Communications to develop branded merchandise.
- Support the Director of Fundraising and Communications to create the annual communications plan and contribute to the development of the marketing and communications strategy.
Dystonia UK is a small charity, and this is a busy role where someone with some communications experience will have the opportunity to work closely with a dynamic Director to really develop their skills and expertise both operationally and strategically. You'll be in a position of responsibility and will be able to work autonomously whilst also working with closely with and being supported to learn.
We would love to hear from you if have the following skills and experience:
- Previous demonstrable experience in a communications or marketing role including experience of writing website copy that is optimised for SEO, experience of design and content creation, and of copywriting for different audiences
- Experience of using social media platforms to convey an organisation's message to audiences, and of tailoring your social media output depending on platform and audience
- Experience of planning social media posts and of how to grow audience numbers
- Excellent written communication skills including creative copywriting and the ability to present complex information clearly
- High level of attention to detail and strong creative design skills
- Excellent interpersonal skills and the ability to communicate with a wide range of people and audiences both internally and externally
- Proven ability to manage own workload and ability to deliver to agreed deadlines.
- High-level skills in IT, including design packages such as Canva.
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.
Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
We reserve the right to close the vacancy early if we receive a high volume of applications.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Want to play your part in transforming society?
You’re in the right place.
In Preston, Resurgo is partnering with Preston Minster where Spear acts as a key part of the church’s mission to change the culture of the town by bringing hope to unemployed young people.
Preston Minster’s vision is to play their part in the re-evangelisation of the nation, the revitalisation of the church, and the transformation of society. In 2019 they were sent from Holy Trinity Brompton, London, to help people in Preston find their home, find their purpose and transform their city. A vibrant church in the heart the city centre, with a mission to see lives changed by Jesus. They aim to be a church that offers a big welcome and a safe space to explore the Christian faith and encounter the person of Jesus.
Whilst holding the portfolio for Spear Coach, the post holder will be a member of Preston Minster and actively involved in the life of the church beyond their ministry area. A commitment to this, as well as a flexible attitude, is vital.
The important stuff
Salary: £24,000 pro rata, plus defined contribution pension scheme
Hours: Part time, 20 hours per week, between 9.30am – 5.30pm, Monday – Thursday (with some flexibility and occasional evening or weekend work for events such as Spear Celebrations)
Location: Preston Minster
Closing date: Sunday 19th May (We are interviewing on a rolling basis and might close the application early if we find the right candidate)
Interviews: We are anticipating to commence interviews the w/c Monday 20th May.
Application: Please apply by emailing Preston Minster. We will not process applications through this page.
Start Date: June 2024
Download the application pack for more information.
Personal qualities we’re looking for
- An active Christian, able to personally represent the values and beliefs of Resurgo and Preston Minster
- A commitment to grow and learn spiritually and as a Christian leader, and a desire to learn and understand coaching techniques
- Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education
- High emotional intelligence, a sense of humour and fun!
- Confident communication and interpersonal skills, both over telephone and face to face; particularly a confidence in group facilitation
- An ambitious and self-motivated individual with the ability to prioritise workload, exercise initiative and work well under pressure.
Key Responsibilities
Spear Programme
- Lead group sessions of up to 10 young people, using coaching skills to transform their mindsets, and to maximise their potential in stepping into the world of work
- Prepare and deliver coaching sessions on a weekly basis and find creative ways of developing ongoing relationships with Spear Trainees. This includes running application workshops with past Trainees as well as maintaining records and reporting on statistics.
Relationship management
- Build and manage relationships with a variety of stakeholders, including referrers, local businesses, and other organisations
- You will support with job fairs, mock interview days and welcoming external visitors to the centre
Church Community
- The Spear Coach is directly employed by Preston Minster, meaning you are part of a vibrant church staff team and submerged in an exciting faith community
- Help to raise the profile of the Spear programme within Preston Minster and build a network of supporters and volunteers from the congregation
- Other ad hoc church responsibilities from time to time
Centre operations
- Support the wider Spear team and senior leadership team in developing the financial sustainability of Spear Preston e.g. gathering data for funding applications, organising community fundraising events.
- Work with relevant members of the ministry team, particularly youth and student ministries to further embed Spear into the life of the church.
- Liaise with relevant staff locally on-site issues and work to resolve them as soon as possible, ensuring the office and training rooms are safe and tidy working spaces in line with health and safety policies and safeguarding issues are reported in a timely manner.
The client requests no contact from agencies or media sales.
Brain Tumour Research is looking for an Office Administrator to help deliver a superior supporter journey, managing volunteers and fulfilment of fundraiser and supporter materials. To manage merchandise and stock to ensure timely and accurate recording of stock movements and sales. To answer the main telephone line in a sensitive and professional manner.
Position: Office Administrator
Location: Head Office, Milton Keynes
Salary: Circa £25,000 per annum
Hours: Full time, 35 hours pw
Benefits: Holiday entitlement, 25 days per annum, excluding UK Public Holidays, access to an Employee Assistance Programme and option to join our healthcare scheme, death in service policy, electric car and bike salary sacrifice scheme.
About the Role
This is a fantastic opportunity for an individual who wants to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK.
As an Office Administrator, you will be a key part of the fulfilment process, using Shopify, aiding our fundraisers and supporters to achieve maximum income generation, answering calls and emails from our supporters and fundraisers, with a focus on the supporter journey by being sensitive and empathetic, while raising awareness.
About You
If you would like to join an exciting, innovative, and ambitious charity, with a passion for finding a cure for brain tumours, then we would love to hear from you.
Do you have:
- Experience of working with members of the public and/or volunteers
- Experience working with Microsoft Office and a CRM database
- Ability to converse authentically and empathetically with members of the public who may going through or have just gone through a difficult experience
- Experience working in a stock room desirable but not essential
About Brain Tumour Research
Brain Tumour Research is an exciting, innovative and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
We are invested in our employees and are proud to be accredited by Investors in People.
Closing Date: 3rd May 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates may also have experience in, or be looking for a career in: Administration, Charity Administrator, Fundraising Administrator, Charity Assistant, Office Administrator, Administration Assistant, Office Junior, Stock Assistant
No agencies please.