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The development officer supports World Physiotherapy’s global development programmes and initiatives, working closely with the development programme manager and senior development officer. The role contributes to projects that strengthen the physiotherapy profession worldwide through programme development, donor engagement, grant support, project administration, stakeholder communications, and the coordination of meetings and events.
This is an excellent opportunity for a highly organised and proactive individual interested in global health and international development. The postholder will work with a diverse range of partners, including member organisations, donors, consultants, academic institutions, and international agencies, helping to advance projects that improve physiotherapy education, practice, and professional development around the world.
Duties and key responsibilities
The development officer will:
Education and qualifications
Essential experience and skills
Desirable
Personal attributes
Impact of the role
The development officer will support programmes and partnerships that strengthen the physiotherapy profession globally. Through assisting with programme development, fundraising, stakeholder engagement, and project coordination, the postholder will help World Physiotherapy deliver initiatives that build workforce capacity, support member organisations, and improve access to high-quality rehabilitation services worldwide.
To represent physiotherapy across the globe, advancing our profession and advocating access for all, to improve health and wellbeing.


The client requests no contact from agencies or media sales.
Do you have a passion for people and the planet, and a talent for building warm relationships with the individuals who make change possible? If so, we’d love to hear from you. This is a brilliant opportunity to join one of Farm Africa’s most exciting growth areas and build a career in high-value fundraising. Our Philanthropy department has grown by over 200% since it launched in 2024, and this newly created role puts you right at the heart of what comes next.
Working closely with the Head of Philanthropy and the Major Donor & Trusts and Foundations Manager, you’ll play a hands-on part across the full spectrum of major donor fundraising – from stewarding relationships and crafting compelling proposals to helping shape events and donor communications. You’ll be given real creative freedom to bring your ideas to life, alongside experienced fundraisers who’ll help you develop and grow. As the department grows, so too will this role.
Effective agriculture has the power to change lives. It underpins prosperity, food security and stability the world over. Farm Africa champions a holistic approach that boosts yields, protects the environment and connects smallholder farmers to thriving markets. If you’re excited by our work, eager to learn and full of ideas, we’d love you to get in touch.
If you are interested in this role and would like more information, or to apply, please visit the jobs page of our website for details.
Make a difference every day with PDSA
About Us
Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.
We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.
If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.
About the role
Are you passionate about developing innovative products and propositions that inspire people to take action? Do you enjoy using data and customer insight to shape strategies that deliver meaningful results?
We're looking for a Proposition & Product Manager to join our Marketing, Communications & Fundraising team. In this exciting role, you'll help develop and optimise fundraising and commercial propositions that engage supporters, attract new audiences, and generate sustainable income.
Working collaboratively across marketing, fundraising, philanthropy, retail, data and analytics teams, you'll play a key role in ensuring our products and supporter journeys are relevant, compelling and aligned with our brand.
What you'll be doing:
Please note this role is primarily home based, with occasional travel required to attend meetings other business needs.
About you
We're looking for someone who combines commercial thinking with creativity and a passion for understanding audiences.
You'll ideally have:
Rewards, support and benefits
We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.
As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:
PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.
If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.
Senior Philanthropy Executive - Mid-Level Giving
Location: Glasgow, Edinburgh, Kinross or Balloch - hybrid working
Salary: £41,701 - £48,200 per annum (pro rata)
Contract Type: Permanent, Full time 35 hours per week
Closing date: 06 August 2026 (11:59pm)
Focus: Mid-level giving, donor stewardship, prospect development and emerging major gifts.
Are you a confident relationship-builder who can inspire people to make a meaningful difference for children and families across Scotland?
We are looking for a Senior Philanthropy Executive to join our Partnerships & Philanthropy team and help grow income from CHAS’s mid-level giving audience. This role will focus on building strong relationships with donors and prospects who typically give £1,500–£9,999 per year, while identifying new opportunities to grow supporter loyalty, increase giving, and develop major gift prospects.
This is an exciting opportunity for someone who enjoys thoughtful relationship management by combining compelling communication and proactive donor development. You will manage and grow a portfolio of mid-level donors, create tailored stewardship plans, spot opportunities within our supporter base, and work across CHAS to help build a strong pipeline of future philanthropic support.
The role sits within CHAS’s Partnerships & Philanthropy team and will play an important part in supporting long-term income growth and sustainability for the charity. The post can be based at any central CHAS site, but this is a flexible role that will allow for ample home and remote work. Regular (weekly) travel to meetings and events will be required in this role with some locations not easily accessed via public transport. It would be beneficial if you have a full driving license and access to a car. There may be opportunities for occasional overnight travel, but this will be planned well in advance and with your consultation.
About You
To be successful in this role, you will bring a blend of fundraising experience, excellent relationship skills and the confidence to engage supporters in a warm, thoughtful and compelling way.
You will have:
You do not need to have worked in children’s hospice care before, but you should be motivated by the opportunity to represent a global leader in children’s palliative care. Knowledge of hospice or paediatric palliative care would be helpful, but it is not essential.
About CHAS
At CHAS, we support families during the toughest of times. We have ambitions to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying, offering care and support that empowers them to make the most of the time they have together.
This is a brilliant opportunity to join a supportive and ambitious fundraising team at an important moment for CHAS as we have recently launched our £20 million ‘More Than A Hospice’ appeal which will once again transform children’s palliative care in Scotland and set a new global standard.
In this role, you will help supporters feel closer to CHAS’s work, understand the impact of their giving, and see how their generosity can help children and families across Scotland. You will have the chance to shape and grow mid-level giving, work alongside colleagues across the charity, and contribute to a strong pipeline of philanthropic support for the future.
We offer:
Further Information and How to Apply
If this sounds like you, we would love to hear from you. Click apply and you will be redirected to our careers sites to complete your application.
This post will be subject to a Disclosure Scotland PVG / Level 1 Disclosure check (depending on base location)
Provisional interview date 12 August
Harris Hill is delighted to be supporting a well-established social welfare charity in London with the recruitment of a Partnerships Officer.
This is a brilliant opportunity to join a stable, high-performing fundraising team with exceptional staff longevity. The person previously in this role was in post for 10 years, and the line manager has been with the organisation for 9 years — a real testament to the culture, leadership and support on offer.
The Partnerships Officer will manage a successful corporate portfolio worth c.£400k, made up of a strong mix of long-standing partners and new business. Corporate fundraising is the organisation’s largest income stream, with events as a key secondary driver, meaning this role sits at the heart of future income growth.
Alongside stewarding existing partnerships, there is a particular opportunity to develop new corporate relationships locally, where there is significant untapped potential. Partnerships span a range of models, offering variety, creativity and scope to build meaningful, long-term relationships.
This role would suit a Corporate Fundraising Assistant looking to step up, or someone keen to take on a larger, more strategic portfolio while remaining hands-on with delivery and relationship management.
Key responsibilities include:
Managing and growing an established portfolio of corporate partners
Developing new business, with a focus on local corporate opportunities
Building strong, long-term relationships across a mix of partnership types
Supporting corporate-led events and wider community fundraising activity
Working closely with fundraising and communications colleagues
Accurately recording activity and income using a CRM
The organisation is based on a beautiful site between Teddington and Hampton Wick, offering a genuinely lovely working environment.
The team typically works 2–3 days per week in the office, with Tuesday as the anchor team day, and the remainder working from home.
You’ll bring:
Experience in corporate fundraising or partnerships
A track record of managing relationships and delivering income
Strong communication and organisational skills
A proactive, collaborative and relationship-led approach
Experience of community fundraising and events would be welcome but is not essential.
How to apply
The application process is rolling.
Please send your CV to
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Post Title: Director of Development
Reports to: Chief Executive Officer
Salary: £38,750 - £43,750
Hours of work: 37.5 hours per week (matchdays, evenings and weekends as required)
Location: AESSEAL New York Stadium
Closing date: Monday 3 August 2026
About this role: This is an exciting opportunity to join Rotherham United Community Trust’s Executive Team and lead the ‘Strengthen and Grow’ theme within the Trust’s United for Change strategy. The Director of Development will drive sustainable growth by strengthening programmes, increasing income, developing strategic partnerships and embedding a culture of continuous improvement across the organisation. You will work closely with the CEO, Board and senior leaders to maximise the Trust’s impact while ensuring operational excellence and long-term sustainability.
Duties and Responsibilities
1. Programmes and Interventions
2. Income Generation
3. Operational Management
4. Continuous Improvement
5. Team Leadership and Collaboration
6. Miscellaneous
Person Specification: Director of Development
1. Relevant Experience
Essential
Desirable
2. Education and Training
Essential
Desirable
3. Knowledge
4. Skills and Abilities
5. Additional Factors
Everyone in Rotherham: United, Successful and Living Well.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RIVET is seeking a strategic, relationship-driven fundraiser to grow, steward, and activate a community of ~100 donors, focused on high-net-worth individuals and family foundations. As we scale towards a future powered by Gen Z, RIVET’s philanthropic community plays a critical role in funding, advising, and growing this movement.
The Director of Philanthropy leads RIVET’s fundraising and donor engagement strategy - responsible for securing significant philanthropic investment while stewarding a highly engaged network of families and individuals. Working closely with the CEO, Impact, and Marketing teams, you will lead on frontline fundraising and manage a robust donor pool to ensure members feel deeply connected to RIVET’s mission, people, and impact. This is a hands-on role for someone who is excited to shape a global philanthropic community. RIVET currently has four offerings: Leadership Council (for families), Youth Impact Council (designed for individuals), Youth Impact Fund (for family foundations), and Social Innovator Accelerator (for firms).
This new, evolved role will focus on three work streams:
Drive philanthropic revenue: Lead frontline fundraising across the organization by identifying and developing a donor pipeline, moving prospects through the cultivation cycle, and closing gifts.
Steward & strengthen RIVET’s donor community through effective communication and programming: Build, manage, and deepen relationships with RIVET donors, ensuring members, including teen & young adult family members, feel highly engaged, valued, and connected to RIVET’s mission and people.
Activate donors as a force for organizational growth: Design and deliver meaningful engagement experiences to leverage donors’ networks, insights, and influence to support RIVET’s broader growth, including across new foundations, firms, and brand partnerships.
You will join a dedicated, low-ego team in launching a first-of-its-kind philanthropic movement led by youth. Supported by the CEO and admin team, this role works across the organization and volunteer leadership.
The client requests no contact from agencies or media sales.
This is a pivotal role within the organisation, with real scope to grow sustainable income and further strengthen Leeds Baby Bank’s profile as a recognised and supported cause across Leeds. You will focus primarily on corporate partnerships, alongside community fundraising, generating both financial income and donations in kind (new and pre-loved items).
We are seeking a pro-active, dynamic, and strategic Corporate and Community Fundraiser to lead and grow our fundraising activity across Leeds. You will take ownership, build relationships quickly, and spot opportunities to grow support in ways that are practical, meaningful, and sustainable. The focus is on activity that delivers the greatest impact – financially and for the families we support – while prioritising work that creates long-term value.
This is an opportunity to join a growing, community-focused charity making a real difference to families across Leeds. You’ll be building on strong foundations, helping to shape and grow partnerships and community support, while contributing directly to the success of our Community Hub and wider delivery. We are a small, supportive team and are committed to creating a flexible and positive working environment where people can do their best work.
The client requests no contact from agencies or media sales.
Harris Hill is delighted to partnering with National Parks Partnerships, an entrepreneurial organisation that develops strategic and commercial partnerships to support the UK’s 15 National Parks and increase their impact, resources and influence. They are searching for Corporate Trusts and Grants Manager to join their team.
This is an exciting and newly created role that will play a key role in the achievement of annual income targets through engagement with trusts and foundations to deliver grants which support the work of National Parks.
As Corporate Trusts and Grants Manager, you will be responsible for developing and delivering new business opportunities across Trusts and Foundations, securing funding aligned with strategic priorities. You will lead the development of compelling funding proposals, grant applications, and partnership opportunities to support new and existing initiatives. You will conducted research, data analysis and due diligence to identify funding opportunities. You will build and maintain strong partnerships across National Parks and with external funders, ensuring collaborative engagement and high-quality account management. You will also manage funder relationships through regular communication and monitoring and reporting on funded projects.
To be considered for this role you will need:
Salary: £40,785.50
Full time, two-year fixed term
Location: Fully remote – home-based with occasional UK travel required.
Deadline: Monday 10th August at 9am
Application process: CV and Cover Letter
Please note that only successful applicants will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Are you brilliant at establishing and developing relationships, and want to use your skills to support a charity which helps people across the Fylde coast live their lives to the full and live well to the very end?
Business Development Officer
Salary: £30,000 - £33,000 per annum.
Contract: Permanent, full-time, 37 hours per week, 0.8 considered.
Location: Blackpool; with a mixture of being on site, out and about meeting potential partners/networking. There will also be the opportunity to work from home 1-2 days per week.
Benefits: Stand out holiday allowance of 38 days including bank holidays as well as a host of other great benefits including free onsite parking, subsidised onsite canteen, time off in lieu, access to training and development opportunities, investment in your wellbeing, and eligibility for NHS Blue Light Care.
Trinity and Brian House Hospice believe in focusing on the positives within palliative care, providing patients with relief from the symptoms, pain, and stress of a serious illness to improve quality of life for them and their loved ones. They do this through recognising that each person has individual needs and caters to these needs through offering their services in the hospice, the hospital, at home, or residential care home.
About the Role
The Business Development Officer will work closely with the Corporate and Community Fundraising Manager to secure new relationships across the Fylde Coat, developing a pipeline of sustainable income. Corporate is a very well-established income stream within the fundraising team, but there's lots of opportunity to grow by building on the brilliant 40+ year reputation of donor care and fundraising products.
Trinity is preparing for its second large-scale public art trail, which will take place in 2028. This is such an exciting opportunity for the new Business Development Officer who'll play a key role in sponsorship recruitment, corporate stewardship, business engagement as well as project planning and delivery. This is expected to become one of the most significant corporate fundraising and sponsorship opportunities over the coming years and offers considerable scope for visibility and impact
About You
This role would suit a natural relationship builder with a talent for finding creative ways to connect with corporate supporters while attracting new businesses opportunities. You may already work in a corporate fundraising, business development or sales role, but the hospices also open to someone with experience in partnerships, marketing, recruitment or professional services.
What's important is that you'll have a track record of meeting financial targets and balancing a demanding workload with competing deadlines. We'd love to see applications from people who are creative and come with a growth mindset, who are looking to increase their understanding of fundraising and build on the skills they already have.
This role requires a full driving licence with access to a car as you will be spending time out and about across the region as well as being on site at the hospice.
If this role sparks your interest, please send a copy of your profile or CV to Ellen Drummond at Charity People as the first step.
Deadline: 9am Monday 27th July
Interviews: Week commencing 3rd or 10th August
Please let us know if you have any issues with interview dates above as we understand that it's peak summer holiday time and we don't want this to impact your being able to apply.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Hughes Hall is one of the largest constituent Colleges of the University of Cambridge: progressive, international and egalitarian, with a distinctive commitment to putting learning and research at the service of wider society.
As Hughes Hall looks ahead to its 150th anniversary in 2035, the College is entering a period of major transformation. With a highly international student body, a growing global alumni community and ambitious plans across education, impact and the estate, Hughes Hall seeks to reimagine what a Cambridge College can be: outward-looking, inclusive, and connected to the challenges of the wider world.
We are seeking an experienced and ambitious individual to lead the College’s fundraising and alumni operation as Development Director. Reporting to the President, Sir Laurie Bristow, the postholder will be a key member of the Senior Leadership Team, and will lead a small development office. They will lead a major anniversary campaign, expected to raise in the region of £30–50m over the next decade to support scholarships, transformational capital projects and wider social impact.
The post holder will likely be a senior development professional with a proven track record of securing major gifts. They will have first-hand experience leading, or being instrumental in, major campaigns. They will be prepared to travel in the UK and internationally to cultivate prospective donors and stakeholders.
Strong candidates will be energetic, confident communicators and relationship builders, able to act as a warm, credible and energetic ambassador for Hughes Hall. They will combine strategic judgement with a hands-on approach, be able to speak and inspire an audience, and to lead a successful team.
This is a mission-critical appointment at an exciting moment for Hughes Hall. It is a rare opportunity to design and lead the first major philanthropic campaign in Hughes Hall’s history, and to help shape the College’s future as it approaches its 150th anniversary. The College has strong foundations, clear ambition and significant philanthropic potential; this is a distinctive opportunity for someone who shares Hughes Hall’s ethos to help shape the future of a unique Cambridge institution.
To apply for this vacancy, please visit the website via the apply button. The closing date for this role is 15th September 2026.
Are you a talented storyteller?
Rainbows Hospice for Children and Young People is looking for a skilled communications professional to join our Marketing and Communications Team.
Alongside your experience in communications, journalism, PR, content creation or digital marketing, you’ll have excellent writing skills, strong interviewing ability and a real instinct for finding and shaping powerful stories. You’ll also be someone who enjoys working independently, spotting opportunities and creating high-quality content that connects emotionally with audiences. You’ll have excellent organisational skills, able to balance priorities, and maintain accurate records and media consents.
This is an exciting opportunity to help shape how Rainbows tells its story across the East Midlands raising awareness of our specialist care and inspiring support for babies, children, young people and their families. You’ll lead on sourcing and developing stories from families, supporters, staff and stakeholders, creating publish-ready content across PR, web, email, social media, and fundraising campaigns.
You’ll be joining us at a time when storytelling is becoming increasingly important to our fundraising, digital engagement and public awareness. We’re looking for someone who understands how to create sensitive, audience-focused content, and who can adapt their writing style across multiple channels and audiences.
Working as part of a collaborative Marketing and Communications team, your role will include interviewing families and supporters, writing compelling stories and press releases, supporting campaign content, helping develop digital-first storytelling approaches, and building a strong pipeline of stories, quotes, images and video content for use across the organisation.
You’ll need excellent organisational skills, with the ability to manage multiple priorities and proactively drive a pipeline of stories across a range of projects and campaigns. We’re particularly interested in candidates who can think creatively by identifying new story angles, developing alternative content routes, and helping us diversify the voices and experiences represented across our communications.
You’ll also work closely with the PR Manager and Income Generation and Marketing Directorate to support regional media activity, fundraising campaigns and digital communications.
This role would suit someone with solid experience in communications, public relations or journalism. Experience within a hospice or healthcare setting is welcome, but not essential. What matters most is your ability to write high-quality, compassionate and impactful content.
Working for Rainbows
Rainbows supports babies, children and young people with serious and terminal conditions, helping families make the most of every moment together.
Our care reaches across the East Midlands wherever families need our support from homes, hospitals and community settings to our hospice in Loughborough.
We have a strong culture built around compassion, collaboration and expertise, and we’re proud to have been the first children’s hospice in England rated ‘Outstanding’ across all five CQC domains.
What we can offer you
· A supportive and collaborative team environment
· Flexible and hybrid working opportunities
· Ongoing professional development
· The opportunity to create meaningful work that directly supports fundraising and family care
· A varied role with scope for creativity and innovation
· Free onsite parking at the Hospice, Lark Rise, Loughborough.
· Bupa Healthcare cashback plan.
· Life Assurance.
· 27 days holiday plus bank holidays.
· Contributory pension scheme or Salary Sacrifice Pension Scheme
Please review the Job Description and Person Specification attached for full requirements of the role.
Join Our Team and Make a Difference!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
XLP is a youth work charity working to create positive futures for young people and at the cutting edge of tackling poverty and educational failure in inner London. We deliver holistic, long-term work with young people aged 11 to 25 in schools and communities.
We have got big plans and we need the fundraising power to match. Our vision is to grow XLP’s impact across London by building a fundraising engine that’s ambitious, strategic and fit for a medium-sized charity. This role is about making that leap to unlocking major new income streams.
That means bold action. It means going after bigger grants, attracting larger gifts and shaping a sharp, strategic approach to long-term income growth. It means helping build and lead a strong, values-driven fundraising team with the drive and determination to go the distance. You’ll bring precision, persistence and the skill to turn complex work into compelling funding applications.
You won’t be doing this alone. You will be part of a supportive, driven team and you will get stuck into a wide range of fundraising activity that gives you insight, experience and real influence.
This is about making a difference. If you want to help reshape the future of thousands of young people, this is your chance.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Westminster, London
Contract: Permanent, Part-time
Salary: £33,376 per annum for 32 hours per week over 4 days, based on an FTE salary of £41,720 per annum (NJC Scale Range 27–29) inclusive of London Weighting, pension and other benefits.
Hours of work: This is a flexible role of 32 hours per week, over 4 days (8hrs per day)
Annual leave: 35 days including bank holidays / Statutory Holidays (pro-rata for part time)
Closing Date: Monday 10th August 2026
JOB PURPOSE
This is a pivotal role within The Passage’s Fundraising Team, created to help support the transformation of our supporter data systems and ensure we become a more data informed, insight driven organisation and fundraising team. You will be the main contact for the fundraising CRM working with the fundraising team and other teams within The Passage such as finance and IT to ensure the smooth running of all systems and processes.
As the dedicated data and CRM Manager for Fundraising and Communications, you will support colleagues with reporting, analysis, campaign set-up and selections, and data strategy. Your work will ensure our data is accurate, accessible, and GDPR-compliant, enabling smarter decision-making, improved supporter journeys, and to help grow income. You will also be working with the Marketing and Communications team to implement email soft opt-in for our supporters. This is a unique opportunity to shape how we use data to engage, retain, and grow our supporter base at a time of exciting change.
MAIN DUTIES
1. Fundraising CRM Project Leadership
Manage and maintain the current Salesforce system, ensuring it remains functional, accurate, and fit for the purposes of stewarding donors and maintaining accurate records of donations
Act as the day-to-day lead for the CRM system within the Fundraising and Communications team, ensuring it meets team needs and supports strategic goals.
Document workflows, integrations and processes to ensure the long-term sustainability and usability of the system for vital processes such as donation processing and gift aid
Work with IT and the fundraising team to evaluate onboard 3rd party platforms to support fundraising initiatives. Ensure any changes are approved with senior stakeholders and documented.
Be a custodian of GDPR within the Fundraising team and be the main point of contact with The Passage’s Data protection lead and ensure all policies and procedures are up to date and in line with current fundraising regulations.
2.CRM and Data Management
Work collaboratively with the IT team and procurement team as the fundraising representative to recommend improvements to the current CRM and any other related projects.
Maintain and improve the quality of supporter data through regular cleansing, deduplication, and tagging to ensure accuracy and GDPR compliance.
Ensure ongoing system performance and data integrity by embedding data hygiene routines and best practices.
Work with the Finance team to support integration between the CRM and finance systems for seamless donation and income reporting.
Working with data flows and setting up integrations, ensuring the system runs smoothly on an ongoing basis, making updates, troubleshooting issues whilst maintaining data consistency.
Work on system migrations and leading on maintaining proper process structures and documentation during those transitions. Keep track of installed packages, security keys, and their passwords and related administrative processes.
Be responsible for all data imports from our 3rd party platforms, ensure that data is uploaded in line with regular upload schedule in an accurate manner.
Work with the Marketing and Communications team to help implement soft opt-in
Manage one database volunteer to complete database tasks.
3. Data Selections, Segmentation and Campaign Support
Collaborate with the Fundraising team to perform targeted data selections for appeals, newsletters, stewardship journeys, and events.
Develop and maintain segmentation structures and logic to support personalised supporter journeys and strategic targeting.
Work closely with the Marketing and Communications team to provide campaign-ready data for fundraising, advocacy, and engagement activities.
4. Reporting and Insight
Design, build, and maintain dashboards and reports that provide real time insight into fundraising performance, donor behaviour and campaign results.
Create and deliver regular and ad hoc fundraising analysis to inform strategic decisions and performance tracking.
Proactively identify opportunities to improve donor retention, upgrade journeys and lifetime value through data driven insight.
5. Cyber Security
Work closely with the IT team to manage security/GDPR of the Fundraising crm
Develop knowledge in this area and undertake training as required.
6. Other Duties:
Provide ad-hoc administrative support to the Fundraising and Communications team.
Support and attend fundraising events as required.
GENERAL RESPONSIBILITIES
Stay up to date on policies/news/regulations relating to the role
Work with the Supporter Engagement Officer on shared tasks and provide reports as required and troubleshoot any issues
Proactively flag any data integrity issues with Line Manager and help develop action plans as required.
Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary.
Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.
Ensure that all The Passage’s policies and procedures are adhered to and contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
At all times, undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage and uphold standards expected by The Fundraising Regulator
Undertake any other duties that may be required which are commensurate with the role.
In conjunction with your Line Manager, continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
Note: This Job Description summarises the main responsibilities of the role at the time of writing. As the organisation and digital activity continue to develop, the role may evolve in consultation with the postholder.
Person Specification:
This person specification sets out the essential abilities and qualities which are used in the selection criteria for the post. When completing your supporting statement please address criteria E1 to E10 and K1 to K9, giving evidence of your experience and abilities and demonstrating your understanding and knowledge.
EXPERIENCE
E1 Experience of using a database to accurately enter and manage data
E2 High level skills related to data management and handling
E3 Working extensively with Fundraising CRM system
E4 Implementing policies and procedures
E5 Running reports and analysing data.
E6 Understanding of data protection and GDPR principles
E7 Working with Salesforce, ideally with Administrator certification. (Desirable)
E8 Experience supporting or leading database/system improvement projects, including implementation or migration (Desirable)
E9 Experience of onboarding 3rd party platforms with GDPR compliance and collaboration with IT
E10 Experience of working in the charity sector (Desirable)
KNOWLEDGE
K1 Ability to prioritise and organisational skills, remaining calm under pressure
K2 Team working skills with a positive and collaborative approach.
K3 Interpersonal and communication skills, both verbal and written.
K4 Standards and procedures for payment card processing, electronic payments (e.g. BACS, bank transfers), banking and handling cash securely.
K5 Individual giving and/or other types of fundraising.
K6 Up to date knowledge of GDPR compliance and soft opt-in
K7 Relevant regulations, legislation and professional codes of practice.
K8 IT proficiency, especially Excel, Word and Outlook.
The client requests no contact from agencies or media sales.