Health management jobs

Barnet Mencap is a charity based in Finchley that provides support and runs a multitude of projects for people with learning disabilities and/or Autism. We are dynamic, enthusiastic, diverse, and committed to equal opportunities and the safeguarding of children and adults at risk.  

There is currently a vacancy within our Equality Housing Team for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for. 

The successful candidate will have: 

• Experience of working with adults with learning disabilities and autistic adults in a community setting 

• Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs 

• A ‘Person Centred Planning’ ethos 

• Providing support with personal care as required

• Excellent communication and record keeping skills 

We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important. So, at Barnet Mencap, in addition to offering 30 days of annual leave per year (including Bank Holidays), we have a TOIL system to allow flexible working, and our team can benefit from other perks including the Blue Light Card. 

Please note that unfortunately we are unable to support with sponsorship.

To apply, please send your CV alongside a covering letter explaining how you meet the criteria on the person specification or fill in an application form which you can find on our website.   

The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.   

Closing Date:  Thursday 14th May

Interview Date:   We will review applications as they come in and offer interviews to those who meet the criteria. 

Funding Officer - FTC until March 2027

We are looking for a Funding Officer to cover areas across London; however the role may also include working across different areas of the patch. The role will join a passionate, vibrant and friendly team and be part of ensuring our funding supports a wide variety of communities and places locally. 

You’ll be part of the North and East London team, led by a Funding Manager, and comprised of 6 other Funding Officers, that sits within the wider team of London, South East and East. LSE & E is one of the largest teams in the Fund and distributes over £130m annually.

The team is committed to learning and impact, and the role offers a chance to gain insight into and learn from the fantastic work communities are doing on the ground and how this can be used to help others. As part of our funding team, you will assess applications for funding and manage grants from our Reaching Communities programme. You will use your local knowledge and experience, and the experience of our grant holders and local stakeholders, to ensure we are making the best decisions on the grants we make. By working closely with people and communities from a defined geographical area, you will understand what matters to them and where our funding can make the biggest difference.

You will gain an understanding of our vision, our commitment to equity and inclusion and our funding programmes. You will be responsible for your own caseload; liaise with grant recipients, visit projects, identify and manage risks, supporting organisations to deliver their projects and measure their impact. You will need to understand and respond to the different needs of our applicants and grant holders by providing advice and feedback and be willing to have challenging but constructive conversations.

You may come from a voluntary sector background - many of our colleagues do, but we are also very open to transferrable skills from any and all backgrounds. Just reach out to us for an initial conversation if you’re unsure. 

Interview details:

• Date: 14th and 18th May 2026
• Format: Virtual 
• Location: Mobile: London

We will be hosting a briefing session on: Friday, 24th April 2026 at 12:30 pm. To register or ask any questions, please email the recruitment team.

Any questions about the recruitment process, please email the recruitment team.​

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential

• Experience working in the voluntary sector with an understanding of issues communities face.
• Ability to build and maintain excellent relationships at several different levels.
• Ability to absorb a wide range of information including financial health and make judgement-based decisions with confidence.
• Strong listening, written and verbal communication with an emphasis on written communication for assessment purposes.
• Values-driven and passionate about the Fund’s purpose, with a strong commitment to equity, diversity and inclusion.
• Demonstrable experience of using initiative to manage competing priorities and deadlines with a can-do attitude, while proactively supporting colleagues to meet deadlines through practical cover (e.g., triage, clear handovers, sharing tools/templates, or co-working on complex tasks) and continuing to deliver own responsibilities to a high standard.
• Ability to assess a high volume of applications and manage a caseload; analyse accounts and numerical data; write reports, challenge when appropriate and manage risk.

 Desirable criteria

• Be responsive to emerging issues and trends which impact on your work, the work of your team, or the Fund.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Job Title - Senior Billing Officer and Coordinator

Contract - Permanent

Hours - Part time 0.6 FTE (21 hours per week) or 0.8 FTE (28 hours per week) with some flexibility around working hours

Salary Range - £30,000 to 40,000 FTE pro rata (£18,800 to £24,000 for 0.6FTE and £24,000 to £32,000 for 0.8FTE)

Location - London office - Coram Campus, 41 Brunswick Square, London WC1N 1AZ

About Coram

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

One of the nine members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy.

About the role

This role will coordinate, oversee and supervise the Legal Practice Unit’s legal aid billing operations. Through systematic and efficient management, the post-holder will play an important role in CCLC’s financial and operational sustainability. Working with the Managing Director of Legal Practice, the Heads of Department and Coram’s central finance team, the key objective of the role is to help maximise the unit’s legal aid billing in controlled work, certificated work and inter partes costs. It will also oversee private fees billing. The post-holder will oversee the smooth running of legal aid billing. In this role, the post-holder will work very closely with legal, operations and administrative staff. The role will act as a key point of contact for a range of internal and external stakeholders including Coram’s central finance team who will support the role with grant fund management and overall accounting functions for CCLC. The post-holder will support the Managing Director of Legal Practice and Children’s Rights and department heads in the successful maintenance of our relationship with the Legal Aid Agency.

The role would suit a legal aid billing professional with significant direct hands on experience of a range of types of civil legal aid billing (including controlled and certificated work) and an understanding of the challenges of legal aid. The ideal candidate will have experience of supervising the work of others but support and training will be provided. We are looking for someone who is interested in developing into management, is a proactive problem solver, is highly organised and able to maintain oversight over different workstreams ensuring progress. In addition to legal aid experience, they will need an aptitude for processing large amounts of data, developing and managing spreadsheets and improving organisational systems. They will be well supported through training, an enthusiastic and competent junior billing team, the central finance team and an outsourced legal cashiering company, as well as a friendly and collaborative management team including the Managing Director and the Heads of practice areas.

This is a largely office-based role in order to fully provide support to the billing team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period and there will be flexibility over how the working hours days will be spread across the week (within working hours). The team are mostly based in the London office and with one billing team member in Colchester so the postholder may require some occasional travel.

For further information on CCLC please visit our website.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Monday 4th May 2026 at 5pm

Test and Interview date: Week commencing Monday 11th May 2026

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Severn Hospice is one of the region’s leading and much-loved charities, caring for people living with incurable illness across Shropshire, Telford &Wrekin and Mid Wales and we are looking for a dynamic, talented and motivated individual who wants to make a real difference by raising funds for our caring services.

With your excellent organisational and planning skills, creativity and practical approach you will develop, manage and evaluate our event portfolio, delivering an innovative programme of inspiring events.

As a great team player, you’ll build strong working relationships across various departments, volunteering team and third parties to deliver the highest quality events and experiences.

Confident in preparing work plans and managing multiple projects simultaneously you will also ideally have previous experience of managing budgets, achieving financial targets and have a good understanding of event compliance.

Just like our care, our relationships with supporters are individual and with your exceptional interpersonal skills and intuition you will provide personalised stewardship and engaging supporter journey that inspires and nurtures long term support.

If you can multi-task, are a creative thinker and thrive in a vibrant, ambitious, and supportive team, then this could be the role for you.

This role is to provide maternity cover on a 12-month fixed term contract. 

Community, Events and Education Lead

Contract type: Permanent, Full time, 35 Hours per week

Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £61,645 per year with excellent benefits#

*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Community, Events and Education team sits within the Mass Engagement department. The team manages a diverse portfolio of marketing, fundraising and engagement activities, ranging from challenge events and the partnership with Glastonbury Festival, to community fundraising and WaterAid’s volunteer Speaker Network. 

The team has major ambitions to grow income beyond £3m, and this is a transformational moment to reimagine how this area can deliver greater impact for WaterAid. There is broad scope for the team and team Lead to put their stamp on this area of the organisation and set a new strategic direction.

About the role

The Community, Events and Education Lead is a critical member of WaterAid’s Mass Engagement Department, driving forward both marketing and fundraising from a range of audiences, as well as leading our Special Events and volunteering activities.

It is a broad role that offers the opportunity to reimagine this area and set a new transformational direction for the team. It is an area that has significant opportunities for income growth and requires a Team Lead to focus our efforts on the largest opportunities. It is a rare and exciting chance for someone with a strategic, entrepreneurial approach to marketing, supporter engagement and special events to create real impact.

The role balances raising income from individuals and groups, bringing them closer to WaterAid and our mission, with delivering first-class volunteering experiences and managing our relationships with key partners, such as Glastonbury Festival.

Requirements

To be successful, you will need to have / to be:

• Passionate about ending poverty and want to be a part of making it happen, with commitment to WaterAid’s mission and values, and a working style that reflects these.
• Alignment with WaterAid’s values and a commitment to driving Diversity, Equality and Inclusion.
• Experience of leading teams with demonstrable success of managing a motivated and high performing team.
• A strategic thinker who can demonstrate successful delivery of a broad programme of activities and events.
• Experience of developing a comprehensive strategy for an income area, with a particular focus on income growth opportunities and new product development.
• Proven experience of working in a marketing or fundraising role, including experience understanding and reaching different audiences, and growing income from them.
• Experience of delivering events and a strong understanding of the key processes and health and safety requirements. Calm under pressure and decisive in live event environments, with a proactive, solution-focused approach to problem solving.
• Excellent inter-personal skills, and the ability to build strong relationships internally and to manage relationships with external agencies, suppliers and consultants.
• Proven ability to analyse data to inform evidence-based decision making.
• Proven ability to deliver against objectives, work under one’s own initiative, and manage one’s workload while overseeing multiple projects simultaneously.
• An entrepreneurial attitude and an energetic desire to continuously improve how we work and what WaterAid delivers.

Although not essential, we’d prefer you to have:

• Understanding of and interest in international development.
• An understanding of law and best practice relating to fundraising events and activities.
• Familiarity with CRMs and GDPR legislation.
• Experience supporting and motivating volunteers.

Closing date: Applications close 12PM UK time on the 1st May 2026. Interviews are expected to take place week commencing 11th May.

How to apply: Click Apply to answer the pre-screening questions and upload your CV only and Cover Letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

Youth Realities is a small but mighty charity in North London looking for a new female leader to embed the strategy and support our next phase of growth and development. 

Our vision is a world where young people live free from relationship abuse and violence. We believe strongly in prevention, using creativity and forming trusted relationships to engage and empower young people to form positive change in their own lives and wider communities. 

Everything we do is ‘youth-led’ and ‘survivor-centred’ which means we centre the needs and experiences of young people and survivors, providing regular opportunities for them to feedback, co-produce and lead on the delivery, design and development of the charity. 

Our values, embedded in the heart of our work are: youth-led, survivor-centred, safe, equitable and audacious. 

Youth Realities works with young people aged 11 - 25 who have or are at risk of relationship abuse. We offer independent domestic violence advocacy for young females, provide a safe space with a program of dance and creative activities and go into schools delivering workshops on healthy relationships. 

Key Objectives of the job:

• Provide strategic vision and leadership further developing and embedding the organisations strategy 

• Ensure that the charitable purposes of the organisation are followed and that It delivers the charitable benefit set out in Youth Realities’ vision and governing documents

• To take overall responsibility for Youth Realities’ management and administration within the governance and accountability frameworks established by the Board of Trustees

• To secure funding and drive the organisation forward ensuring it is sustainable and able to grow 

The essentials …

• Permanent, full-time (Monday to Friday, 9am to 5pm)
• £27,000 per year
• Hybrid working with 2 days a week in our Bath office

The Geological Society Publishing House has an exciting opportunity within our publishing team to provide wide-ranging administrative support for editorial development team activities and project work. Utilise Editorial Manager and online content platform systems to support provision of guidelines for contributors and setting up of new titles and collections.

Who are we?

Founded in 1807, we are the oldest geological society in the world. Today, we are a world-leading communicator of Earth science – through publishing, library and information services, cutting-edge scientific conferences, education activities and outreach to the general public. We also provide impartial scientific information and evidence to support policy-making and public debate about the challenges facing humanity.

We have a membership (Fellowship) of c. 12,000, more than 2,000 of whom are based outside the UK. Approximately 3,000 are Chartered Geologists or Chartered Scientists - professionals who have demonstrated a high level of technical competence in their field and a commitment to professional ethics.

We have been a major publisher within the community since 1811. An independent and international publisher, we are dedicated to providing a high-quality service to geoscientists globally and any surplus is invested to support our discipline. We publish a diverse range of books and journals on the Lyell Collection, with over 10,000 pages of new peer-reviewed geoscience literature being made available every year.

Overall responsibilities / requirements … 

Editorial development:

Wide-ranging support for staff and activities, to include:

• Support for commissioning processes, to include:
  • Research and data collection
  • Profiling online sources such as conference schedules, departmental websites …
  • Identifying and collecting contact details for potential leads
  • Use of bibliographic databases such as Dimensions (for data collection)
  • Reporting (data collection and compilation): annual reports, reports for partners, read and publish usage, Top Reviewers, and others
• Support for meetings of Editorial Boards and Publication and Information Committee: coordinating meeting dates, compiling meeting papers and resources, recording meeting minutes
• Gathering feedback from external collaborators, including administration of editor surveys
• Proposal review process for new books and thematic collections: researching and inviting reviewers and collating comments from reviewers and editors

Editorial projects and resources:

• Coordinating the process for contracting new book volumes, in collaboration with Books Commissioning Editor
• Setting up new book volumes and journal thematic collections via Editorial Manager system and Lyell Collection online platform
• Support the provision of editor training on use of EM, in collaboration with Publishing Coordinators and Journal Development Editor / Commissioning Editor
• Support maintenance of online guidelines for editorial contributors via Publishing Support Hub, in collaboration with Pub Hub Advisory Group
• Ad hoc support for copyright permissions process, including liaising with authors towards clearing figure and personal communications, as required
• Market research and data collection for editorial projects. Examples may include AI for publishing, research integrity, tenders and proposals, new partnerships (books)

General:

• Support for Editor and Authors newsletters – coordinating schedule and content, liaising with editorial and marketing colleagues
• Any other tasks that can be reasonably requested

What we’re looking for …

• Educated to A-level or degree level
• Good IT proficiency (particularly spreadsheets) and full familiarity with the normal range of office software
• Excellent interpersonal and communication skills
• Excellent administrative, organisational and time management skills
• Some general knowledge of, and interest in, the publishing process would be helpful

The duties and responsibilities highlighted in this Job Description are indicative and may vary over time. As required, post holders are expected to undertake other duties and responsibilities relevant to the nature, level and scope of the post.

A bit about us …

The Geological Society is a registered charity and employs just under 60 staff at its offices in London and Bath. The Society Publishing House is based in Bath, from where we provide a full publishing service to an international geoscience community across a portfolio of books, journals, and associated products.

As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including:

• 25 days basic holiday entitlement, increasing up to 30 days with continued service (pro-rated for part-time staff)
• Option to purchase up to 2 days extra holiday days per year
• Contributary pension scheme with 10% employer contribution
• Access to 24/7 online GP with mental health & wellbeing counselling
• Free premium Headspace account for you and 2 members of friends/family
• Discounts and recognitions scheme
• Cycle to Work scheme
• Season Ticket Loan scheme
• Life Assurance and Income Protection schemes
• Free access to Royal Academy exhibitions
• Free Geological Society Fellow membership for qualified staff

The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.

How to apply …

To apply for this position, please click the 'Apply' button to be re-directed to our website. Please ensure that your cover letter highlights your experience in no more than 500 words.

As part of our inclusive recruitment initiative, we have introduced the concept of anonymous recruiting in order to evaluate applicants solely on their skills and experience. With this in mind, we encourage you to:

• Anonymise your application by stating only your initials in your CV (including your file name) and cover letter
• State your initials only and job title you are applying for in the subject line when sending your application
• Ensure that you have included your contact email and number, as well as dates when you will not be available or might have difficulty with the indicative timetable

Please let us know if you will require any special provisions to be made should you be called for an interview. We regret that unsuccessful candidates will not be contacted.

All applicants must have the right to work in the UK.

HR and Payroll Officer

Salary: £27,300 to £29,400 FTE dependent on experience

Hours: 15-20 hours per week  

Term: Permanent

Location: Brightspace, Ipswich with Blended Working available

Start Date: May 2026

About us

Community Action Suffolk (CAS) is the county’s infrastructure organisation for the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector. We exist to ensure our sector, and its volunteers are supported, safe and sustainable and that our communities are active and resilient.

Our values of collaborative, enabling, person centre, responsive and trusted are the golden thread which runs through who we are and how we operate, and we aim to make them real every day.

About the role

Are you a highly organised individual with a passion for people and precision? Do you thrive in an environment where no two days are the same? If so, we want to hear from you!

We are looking for a detail-driven, people focused individual to become our HR & Payroll Officer. This role will be the go-to person for everything from onboarding new talent to ensuring payroll is running smoothly each month.

Duties include:

· Be the go-to person for all payroll matters, providing clear and helpful answers

· Provide advice and guidance on HR processes and policies

· Maintain employee records, contracts, and compliance with legal requirements

· Be the first point of contact for HR-related queries from staff

· Keeping up to date with employment law and best practices to ensure we're always compliant and fair

The successful candidate should have previous experience of HR; knowledge of payroll is advantageous. An eye for detail and a head for numbers as well as an ability to juggle a range of tasks. You should also be an excellent communication with a warm and approachable style.

If you are interested in the role and would like to learn more, please contact Louise Bradshaw Associate Director for People and Cultural Development for an informal conversation.

We are a friendly organisation, committed to promoting a diverse and inclusive culture in all that we do, and welcome applications from individuals of all backgrounds. We aim to create a workplace which is welcoming, fair, and inclusive, where people can be themselves and contribute to our vision and values.

For more information, please visit our website for a copy of our application pack. 

We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, or on commencement of post.

What we offer

You will work within a reputable charity which offers its employees benefits which include:

· Blended working where role allows

· Flexible working options to support work/life balance

· 33 days increasing to a maximum 36 (FTE) annual holiday which includes an allowance for bank holidays

· Up to 4% matched pension contribution

· 2 days pro rata volunteering days to support volunteering in Suffolk

· Staff Discounts Scheme for a range of retailers including shopping, holidays, insurance, eating out and health and leisure activities

· Company Sick Pay Scheme

· Continued Professional Development for job related development

· Family Friendly policies and practices

· Tailored induction 

Closing date: Applications for this role will be reviewed and considered on an ongoing basis until the role is filled. Interviews will be arranged according to availability.

We therefore encourage you to submit your application at the earliest opportunity to avoid disappointment, as we reserve the right to close this job listing once a successful candidate is appointed.

Should you not hear from us within 10 working days from receipt of your application you have not been selected for an interview.

Do you want to join an organisation committed to addressing low literacy and numeracy levels amongst people in the criminal justice system?

We’ve made substantial progress in recent years, with improvements and expansions to our delivery model and significant growth in our staff team. In Spring 2026, we will launch our refreshed organisational strategy, which will shape our work over the next three years and beyond. To support this growth, we are recruiting for a full time National Director of Operations to lead our delivery across England, Wales, Northern Ireland, and emerging community settings, with an ambition to reach Scotland. This is an exciting opportunity to play a central role in scaling our impact and strengthening our presence across the criminal justice system and beyond.

As National Director of Operations, you will provide strategic and operational leadership for our learning programmes in prisons and community settings. You will ensure high‑quality, consistent and accessible delivery, overseeing a team of six Regional Managers and a wider workforce of around 65 staff, volunteers and over 2,000 peer mentors trained each year.

Working closely with senior colleagues, partner organisations and national bodies such as HMPPS, you will drive programme excellence, innovation and partnership working. You will also play a key role in new business development, operational strategy, contractual delivery and ensuring we can reliably demonstrate the impact of our work.

The role requires an experienced operational leader with a deep commitment to improving outcomes for people facing disadvantage. You will bring:

• Senior leadership experience in a complex, multi‑site environment.
• A track record of delivering large-scale programmes and leading distributed teams.
• Strong strategic thinking, problem‑solving and relationship‑building skills.
• Experience working with statutory bodies or large public-sector partners (e.g. HMPPS).
• Excellent judgement, communication skills and the ability to influence at all levels.
• Understanding of the criminal justice system, safeguarding, or alternative education environments (desirable).
• A collaborative, inclusive leadership style aligned with Shannon Trust’s values.

We want to hear from applicants who are as committed to the cause as we are.

This is a home-based role but will require travel around the UK including overnight stays. This role is 5 days per week (35 hours) with working days/hours to be mutually agreed in line with business needs.

Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. This role does require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Interviews, which will be held online, are planned for the w/c 18th May.

Following the growth of the Income Generation team Severn Hospice is expanding.

At Severn Hospice, we provide specialist care and support to people living with incurable illness from across Shropshire, Telford & Wrekin and Mid Wales. We are looking for a motivated, empathetic and personable Legacy Fundraiser to help support our future care through legacy giving.

Legacies are a major income stream, and with your influential and intuitive approach you will play a pivotal role in managing, developing and maximising our legacy portfolio.

Just like our care, our relationships with supporters are individual and with your excellent interpersonal skills and sensitive manner, you will focus on building warm, meaningful relationships with supporters, creating positive experiences at every touchpoint and inspiring people to consider leaving a gift in their will. You will nurture existing legacy supporters, grow new audiences and contribute to engaging campaigns, events and community partnerships that promote legacy giving. Progress towards objectives will be regularly reviewed through key performance indicators (KPIs), ensuring that targets around supporter engagement, outreach activities, and campaign effectiveness are met and exceeded where possible and our future goals are achieved.

You will also develop links with local solicitors, funeral directors and other community partners to raise awareness of our care and the impact legacies can make. Part of your objectives will include expanding these professional networks and tracking partnership outcomes as a key indicator of success.

If you have excellent communication and organisational skills, the ability to balance sensitivity with ambition and a passion supporting a local cause we’d love you to get in touch. Working towards defined objectives and KPIs, you’ll play a fundamental role in supporting our future care and helping us to achieve long-term sustainability.

Are you an experienced complaints leader with the credibility and confidence to shape service standards, influence change and lead a high‑performing team in a regulated environment?

We’re looking for a Call Centre Complaints Team Leader to provide strong operational leadership across our hybrid complaints function, ensuring fair, timely and compliant resolution while championing excellent customer outcomes.

About the role

You’ll have end‑to‑end accountability for the performance, quality and continuous improvement of a large complaints team. Leading by example, you’ll embed a customer‑centred, values‑led culture where complex cases are handled with empathy, consistency and sound judgement, in line with our Complaints Policy and regulatory requirements, including Charity Commission standards.

A key part of the role is driving sustainable improvement. Using insight, root‑cause analysis and performance data, you’ll identify systemic issues, influence change across teams and implement measurable improvements that strengthen customer experience and reduce repeat complaints.

You’ll also act as a senior point of expertise for complaint handling, supporting customer‑facing teams through clear guidance, policy ownership and effective stakeholder engagement.

Key responsibilities

• Lead and develop a large hybrid complaints team, with clear accountability for KPIs, SLAs and service quality
• Act as the senior escalation point for complex, sensitive or high‑risk complaints
• Ensure consistent compliance with policy, regulatory and data‑protection requirements
• Oversee quality assurance, coaching and capability development
• Produce robust performance and regulatory reporting, using insight to drive improvement
• Build strong internal and external stakeholder relationships as a complaints subject‑matter expert

About you

You’ll bring:

• Extensive experience leading complaints or customer service teams in a regulated, high‑volume call centre environment
• Strong knowledge of complaint handling, governance and regulatory frameworks
• A confident, inclusive leadership style, with experience managing hybrid teams
• Advanced data, reporting and CRM capability, using insight to influence decisions and change
• A calm, authoritative and solution‑focused approach, particularly under pressure

If you’re motivated by service excellence, people leadership and driving meaningful organisational improvement, we’d love to hear from you.

Working arrangements

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our Birmingham Office.

Residential Support Worker (1182)

Do you have the ambition to make a meaningful impact on the lives of autistic children and young people?

At St. John's, we've been making a positive difference in the lives of children and young people for nearly 140 years. We are now looking for incredible Residential Support Workers to help us continue making that difference!

As a Residential Support Worker, you will work under the supervision and guidance of the Care Management Team, Senior Residential Support Workers, and Therapy Teams. You will support learners in all residential houses and the community, assisting with social and academic activities.

Our aim is to ensure all learners have equal opportunities to develop their independence and social skills, preparing them for adult life.

What will you be doing?

• Supporting learners with self-care and independence skills such as eating, drinking, washing, bathing, using the toilet, managing incontinence, dressing, mobility, and medication administration.
   
• Ensuring learners' care files are kept up to date and accurate.
   
• At the start of each shift, reviewing communication and log books, and liaising with staff at handover to ensure learners' needs are well documented and addressed.
   
• Establish supportive relationships with learners and encourage the development of stable relationships.
   
• Promote the emotional health and self-esteem of learners and support them through changes in their living situation and personal circumstances.

• Accompanying learners into the community to take part in social and recreational activities such as bowling, cinema trips, and dining out, helping them build confidence and enjoy meaningful experiences beyond the college setting. 
   

We are recruiting 38week/52week positions for our Ashington Gardens, Telscombe Road, College View, and Pier View homes. Residential Support Workers will primarily be based at one location but may be required to work flexibly across all homes as operational needs require.

We are also accepting applications for our bank staff team, offering flexible, ad hoc shifts to cover staffing needs as required. If you are interested in joining the bank, please state this clearly in the supporting information section of your application.

In return, we offer a fantastic working environment, generous holidays, career development opportunities, and more!

Please note that sponsorship for this role is not available at this time.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Documents

• Residential Support Worker - St.Johns - Day.pdf (0.86 MB)

CHIEF EXECUTIVE

Strength and Learning Through Horses (SLTH) is a London-based charity transforming the lives of vulnerable young people through equine-assisted therapy and education services. 

As Chief Executive, you will lead the organisation into its next chapter. Reporting to the Board, you will lead organisational development, drive and diversify income, oversee site development, strengthen governance, oversee financial performance, planning and sustainability, act as ambassador, building partnerships and profile, ensure operational excellence and lead a skilled, values-driven team.

Essentials:

• Significant senior leadership experience (CEO or equivalent) in charity, education, health, youth or social care sectors
• Strong background in strategy, governance and organisational development
• Experience representing an organisation externally and leading diverse teams
• Demonstrable financial stewardship, working knowledge of day-to-day HR policies and processes, and an understanding of safeguarding responsibilities

Benefits:

• Location: Greengates Stables, Mays Lane, Barnet, EN5 2AQ / hybrid - 3 days a week on-site
• Flexible working 
• Opportunity to lead a high-impact, specialist charity 

This role will suit a senior leader with a track record in growth, income generation and team leadership, who is bold, ambitious and passionate about improving the lives of vulnerable young people. Are you ready to scale impact while protecting what makes a charity special?

Please see the candidate pack for full details. For an informal and confidential discussion about the role, please contact: Katherine Anderson-Scott, Executive Director of Charisma Charity Recruitment.

Key dates:

• Closing date: Monday 18th May 2026
• 1st interviews with SLTH (online): w/c 8th June
• 2nd interviews with SLTH (in-person): w/c 15th June
• Charisma vetting interviews must be completed by EOD 26th May prior to longlist submission on 27th May.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.

Following the growth of the Income Generation team Severn Hospice is expanding.

Severn Hospice is a leading charity supporting people with incurable illness across Shropshire, Telford & Wrekin and Mid Wales. We are looking for an experienced, empathetic and relationship-focused Philanthropy Lead who wants to make a real difference by securing vital income for our caring services.

You will play a pivotal role in developing and growing our philanthropy programme by cultivating and strengthening meaningful relationships with mid- to high-net-worth donors, developing tailored engagement plans that inspire long-term support and securing significant and transformational gifts.

Being a strategic thinker, you will lead the growth of major gift income through a relationship-led approach that delivers sustainable fundraising over the long term. You will identify and develop new prospects, build a strong pipeline of supporters and confidently secure significant donations through compelling funding propositions and high-quality and personalised stewardship.

You will translate our priorities and impact into persuasive cases for support, creating bespoke supporter journeys that build trust, inspire long-term commitment, deepen engagement and connection to our cause and ensures donors feel informed, inspired and valued.

You will also be experienced in managing budgets, monitoring performance and maintaining accurate data and reporting in line with fundraising regulations and best practice.

Severn Hospice is a wonderfully rewarding place to work and if you’re dynamic, highly organised and passionate about building genuine relationships that make a lasting difference for our community, we would love you to get in touch.