Health policy jobs

Homeless Link is the national membership charity for frontline homelessness agencies and the wider housing with health, care and support sector in England. With more than 750 members, we work to improve services and campaign for policy change that will help end homelessness and ensure that everyone has a place to call home and the support they need to keep it.  

We provide specialist learning and development services to help staff working in homelessness to focus on their personal development or unlock change. This includes group training, qualifications and leadership programmes. Through this, we aim to create a high-performing homelessness workforce with the skills, knowledge and behaviours to provide professional, consistent support to people experiencing homelessness.

This is a new role introducing to Homeless Link an In-house Trainer who will train across a suite of core homelessness-focused training courses, develop new courses and ensure the quality of our product and service to help us support the development of the homelessness workforce.  The successful candidate will have a recognised Level 3 Teaching Qualification or 12 months teaching experience, an understanding of the needs of individuals experiencing homelessness and the organisations providing services to them, a minimum of 2 years work experience in a homelessness or housing related organisation and effective Project Management skills.  For full details of the role and how to apply visit our website.

We are actively seeking to increase diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability.

GMRC is a registered charity working with adult women who are victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs.

GMRC is seeking a highly skilled, trauma informed and compassionate Senior Counsellor to join our therapeutic services team. This is a crucial role offering specialist counselling to women affected by rape and sexual abuse, while also contributing to the leadership, development and quality assurance of our counselling service.

As Senior Counsellor, you will deliver high‑quality, trauma‑informed one‑to‑one counselling, carry out assessments, manage a clinical caseload, and provide guidance to volunteer and trainee counsellors. You will work closely with the Counselling and Services Manager to support service coordination, safeguarding, risk management and continuous service improvement.

We are looking for someone who brings strong clinical experience, deep understanding of trauma and gender‑based violence, and a genuine commitment to empowering survivors. You will be organised, reflective, emotionally resilient, and confident working both independently and as part of a team. This role plays a vital part in ensuring our therapeutic services remain safe, accessible, inclusive and survivor‑centred.

If you are passionate about supporting survivors, committed to high‑quality trauma‑informed practice, and ready to make a meaningful difference, we would love to hear from you.

Join us and help ensure women across Greater Manchester receive the safety, support and healing they deserve.

PLEASE NOTE

this role is restricted to female applicants under the Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010)

Benefits:

- Generous annual leave (30 days a year exc. BH)

- Pension contributions

- Free on-site parking

#counsellor #counselling

Urban Designer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Urban Designer 

Location UK Wide 

£33,265 per annum (pro rata for part time) 

Ref: 140REC 

Full time 37.5 hours per week – we are happy to talk flexible working 

Base: Hybrid with the opportunity to work at your nearest Walk Wheel Cycle Hub 

Contract: Permanent 

Disclosure: Basic/Enhanced/ DBS is not required for this position as the post holder will not be working with school and community groups in the region. 

ABOUT THE ROLE 

Team: Delivery/ Infrastructure 

As an Urban Designer, you will use your technical skills and professional expertise to produce high-quality design outputs. You will work with minimal supervision, but support is available when you need it. 

In this role, you will help deliver complex projects by applying clear thinking, creative problem solving, and sound technical knowledge. Your work directly supports the mission of the Walk Wheel Cycle Trust by creating safe, sustainable and accessible infrastructure. 

You will be part of a multidisciplinary team including designers, engineers, technicians, and other specialists. Together, you will support the delivery of projects and programmes that align with the Trust’s strategic priorities. 

What You’ll Be Doing 

• Manage straightforward projects from start to finish, with support available when needed. 
• Use sustainable and innovative design and construction practices in all projects. 
• Apply recognised technical skills to produce clear and accurate project designs and outputs. 
• Working directly with our partners and communities to develop sustainable design solutions
• Support business development by creating project proposals when requested. 

This role is perfect for someone who loves bringing ideas to life and wants to develop a rich, varied design skillset. You’ll blend creativity with technical thinking to shape safer, more sustainable places — not just at your desk, but out in communities too. By engaging directly with the people who use these spaces, you’ll help create designs that genuinely reflect local needs and aspirations. As part of a collaborative, multidisciplinary team, you’ll take on meaningful design challenges, grow quickly, and make a visible impact on the places people walk, wheel and cycle — all within a mission‑driven organisation that values innovation, learning and positive change. 

ABOUT YOU 

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply. 

• You have either: a degree (or equivalent qualification) in a relevant field such as Civil Engineering, Traffic Engineering, Urban Design, Landscape Architecture, or another clearly related specialism, and at least 2 years of experience, or at least 5 years of relevant work experience without a degree.
• You can use design software confidently. 
• You understand current guidance on healthy streets, including inclusive and holistic design approaches. 
• You understand the basics of health and safety management and know how to apply the CDM Regulations in your work.
• The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.

LIVING OUR VALUES 

At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are: 

Always Learning – curious, open‑minded and committed to continuous improvement. 

Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed. 

Taking Ownership – proactive, responsible and empowered to make things better. 

Delivering Together – collaborative, transparent and motivated by shared success. 

Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully. 

WHAT WE OFFER 

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life. 

Wellbeing Support 

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees) 
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme 

Financial Benefits 

• Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays.
• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust 
• Bike, computer and season ticket loans 
• Discount benefits 
• London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary  

Family Friendly Policies 

• Enhanced maternity and paternity pay 
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)  

ADDITIONAL INFORMATION 

• Application deadline: 23:59, 28 April 2026
• Interviews will be held via Microsoft Teams over a two-week period commencing from 11May 2026. To apply, please complete our online application form.   
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
• Adjustments are available throughout the application process. 

The Organisation

This is a well-established health and wellbeing charity operating across London, delivering services that support vulnerable and socially excluded individuals. The organisation works closely with a wide range of funders, partners and regulatory bodies and operates within a complex, multi-funded environment. With annual income in excess of £20m, it combines scale, breadth of services and a strong commitment to high standards of governance and impact.

The Job

Reporting to the Chief Operating Officer, the Head of Finance and Reporting will lead all aspects of financial planning, reporting and control. You will oversee budgeting and forecasting, produce high-quality management accounts, and lead the preparation of statutory accounts in line with Charity SORP.

The role includes responsibility for financial reporting to senior leadership, funders, partners and regulatory bodies, oversight of the annual audit, strengthening internal financial controls and managing financial risk. You will manage and develop the finance and management accounts teams and work closely with operational, fundraising and business development colleagues to support informed, strategic decision-making.

The Person

You will be a qualified accountant (ACCA, ACA, CIMA or CIPFA) with significant post-qualification experience in senior finance roles. You will bring strong technical accounting knowledge, experience of charity finance and funding compliance, and a proven track record of leading staff/teams and managing audits. You will be confident communicating complex financial information to financial stakeholders and comfortable operating in a fast-paced, multi-funded environment. A values-led approach and a genuine commitment to supporting vulnerable or socially excluded groups is essential.

What's in it for You?

• Salary: £72,000
• 30 days annual leave from day one, increasing to a maximum of 33 days after five years' service, plus bank holidays.
• Additional paid leave for your birthday and key life events, including weddings or civil partnerships, moving home and your child's first day of school.
• Enhanced sick pay, providing up to 6 months full pay and 6 months half pay following probation.
• Flexible working options available to support a healthy work-life balance.
• Hybrid working with a minimum of 1 day per week in the office, but ability to do more is available.
• Learning and development support, including reimbursement of agreed professional membership and registration fees.
• Paid volunteering leave, supporting you to give time to causes you care about.
• Employee wellbeing support, including access to a free, confidential 24/7 helpline offering legal, financial, health and family advice.
• Additional benefits, such as a cycle-to-work scheme, refer-a-friend bonus and life assurance.

What to do now
Please apply in the first instance and applications will be reviewed as they come through. The client may offer before the closing date.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at the Hays website.

Following the growth of the Income Generation team Severn Hospice is expanding.

Severn Hospice is a much-loved local charity providing specialist care for people living with incurable illness, and we have a fantastic opportunity for a highly motivated and friendly individual who wants to make a real difference by raising funds for our caring services.

As Lottery Fundraiser, you’ll play a key role in a busy, ambitious and supportive team contributing to a vital income stream and community connection through our weekly lottery and seasonal raffles, with a focus on growing player participation, retention and engagement to maximise net contribution.  

With your strategic thinking and proactive approach, you will lead the development, coordination and delivery of campaigns to increase lottery and raffle participation, while identifying new opportunities to promote the sales of our celebration and wedding favours.

You’ll also have a good understanding of relevant regulation policies and codes of conduct, be comfortable in data management, and be able to work in accordance with the Gambling Act 2005.

Just like our care, our relationships with supporters are individual and with your great interpersonal skills and empathetic manner you will build relationships and strengthen our network of supporters through a variety of communications, including dealing directly with players on the phone.

Additionally, you will support and inspire a valued team of volunteers, using your leadership and mentoring skills to help them thrive as part of the lottery team.

Severn Hospice is such a rewarding place to work and if you’re a creative thinker with long-term vision and a passion supporting a local cause we’d love you to get in touch.

Seeking a person with a strong understanding of the UK Parliament and  how parliamentary processes can be used to support campaigning.

Job description

• Lead parliamentary engagement for the organisation, ensuring MPs and peers are briefed effectively and engaged at the right moments.
• Identify and engage the most relevant MPs, peers and parliamentary staff on key issues, reports, parliamentary moments and campaign activity
• Draft and circulate high-quality parliamentary briefings, email updates and other materials for MPs, peers and parliamentary staff
• Organise meetings with MPs, peers, advisers and parliamentary staff, including preparing agendas, briefings and follow-up actions
• Monitor parliamentary developments, including debates, questions, statements, select committee activity and relevant legislation, and advise colleagues on opportunities for engagement
• Support the planning and delivery of parliamentary events, roundtables, receptions and campaign actions
• Maintain accurate records of parliamentary contacts, engagement and follow-up
• Investigate the possibility of forming an APPG on the implementation of Covid Inquiry Recommendations with a suitable Member of Parliament as the chair.
• Support the development and delivery of campaign activity that advances the organisation’s objectives.
• Contribute to campaign planning around major reports, anniversaries, parliamentary moments and external developments
• Assist with drafting campaign materials, including action briefings, supporter emails, event materials and other public-facing content as needed
• Assist with press and media work where required, including drafting press releases, statements, media briefings and ops notes
• Assist with drafting clear and sensitive communications for members and supporters where needed
• Attend campaign activities where required, including meetings and events
• Work flexibly across a small team and support colleagues in different areas of work where needed

Person specification

Essential

• Strong understanding of the UK Parliament and how parliamentary processes can be used to support campaigning
• Experience of engaging effectively with MPs, peers and parliamentary staff
• Experience of drafting clear, persuasive briefings and other written materials for political or policy audiences
• Understanding of how to monitor parliamentary activity and translate it into practical next steps
• Excellent written and verbal communication skills
• Ability to prioritise a heavy workload and work to tight deadlines
• Ability to handle external engagement quickly, professionally and sensitively
• Ability to work both independently and collaboratively in a small team
• Willingness to work some evenings and weekends as required
• Knowledge of, and interest in, current affairs and public policy
• Flexible and willing to contribute across different areas of work in a small team
• Personal belief in and support for the aims of Covid-19 Bereaved Families for Justice UK

Desirable

• Experience of working in a parliamentary, political, campaigning or policy environment
• Experience of supporting parliamentary events, briefings or stakeholder engagement activity
• Experience of working across campaigning, communications and policy in a small team

Covid-19 has affected us all, but some communities were disproportionately impacted, including Black, Asian and minoritised ethnic communities and disabled people, so we particularly welcome and encourage applications from candidates from those backgrounds. 

Please submit your CV and a covering letter explaining how you meet the essential criteria for this role.

Youth Delivery Mentoring Officer

We are looking for a skilled, committed, and passionate individual with experience within the youth work sector (this could be in a voluntary capacity). Whilst developing our focus around youth engagement and early intervention techniques, we recognise the importance of having individuals who really want to make a difference in the lives of young people. The successful applicant will understand our values, ethos and principles as an organisation and will demonstrate a strong desire to contribute to and deliver meaningful and effective youth work. 

Main Purpose of this Role

This is an exciting role at Reaching Higher and demonstrates our uncompromising commitment to playing our part to positive impact the lives of young people and their families. This role has been designed to lead on the delivery of our work and play a central role in creating meaningful experiences for young people via school and community-based youth projects.The purpose of this role is help ensure high-quality support for young people across our various programmes, in line with our mentoring ethos, helping to build an even stronger rapport with those we currently serve and improving accessibility for new young people being referred to us. 

About Reaching Higher 

Reaching Higher is a youth organisation which works with almost 2000 young people aged 10 - 18 each year across Croydon and surrounding boroughs. Developed in partnership with local churches, we are a youth-led charity with a Christian ethos.We place particular emphasis on providing mentoring support to young people and facilitating their development as leaders. We have established strong links with key local, London and UK-wide organisations and our approach leads us into regular working contact with partner schools, community groups and churches. 

Housing Rights Worker 

Grade 3 - £36,624 per annum including £5,023 London Weighting allowance

Contract: Permanent

Full Time: 35 hours per week

London Hub based in Old Street

Closing date:  Wednesday 29th April 2026 at 11:30pm

About the role

As a Housing Rights Worker, you will deliver high quality housing advice and advocacy to individuals and families with the ultimate aim of helping them thrive in their communities. Your work will be in line with London Hub’s priorities of improving the practice of local authorities and Registered Social Landlords and focussing on households disproportionately affected by the housing emergency. Working alongside people who are experiencing homelessness and bad housing to identify issues facing local communities, you will deliver casework to families to resolve their housing situation as well as engaging with community groups, local organisations and individuals to understand and address the housing issues in London.

In your community work you will ensure that people with lived experience of homelessness have opportunities to share their stories, give their views and have their say in the design and delivery of Shelter services. Offering day to day support to volunteers, providing learning, shadowing and mentoring and being a consistent role model for our values are also key aspects of the role.

About you

You will have demonstrable experience of working with families and vulnerable people and/or people with multiple and complex needs, within a safeguarding framework. You have experience and knowledge of housing and homelessness advice and advocacy and are able to carry out casework related interviews, maintain detailed case records, advise and support your clients to make informed decisions. You are able to communicate clearly to a variety of audiences and collaborate with others to get the job done.

 About the team

Our London hub specialises in providing housing advice and emergency homelessness work, intensive support to families and individuals, people experiencing domestic abuse and people experiencing multiple disadvantage. We provide front line support to over 5,000 people a year and work to bring about systemic change with the ultimate aim of people being able to live securely in suitable, safe, affordable homes.

Based in Old Street, the Shelter London Hub services specialises in providing housing advice and emergency homelessness work, intensive support to families, people experiencing domestic abuse, and people experiencing multiple disadvantage, preventing homelessness and helping them to access safe and affordable homes. The team also support the community to address systemic issues that may prevent families or individuals from sustaining a home, providing targeted advice sessions in community settings, with the aim of building capacity within communities to campaign on housing issues.

Safeguarding Statement 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

 How to Apply
 
Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement. The supporting statement should include your responses to the points in the ‘About You’ section of the job description of no more than 1000 words in total. 

Please provide specific examples following the STAR format 

•       Knowledge and experience of housing and homelessness advice and advocacy and the ability to progress to specialist level knowledge

•       Ability to listen to, engage and work with individuals and communities

•       Experience of delivering and/or ability to deliver group workshops and presentations

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Partnerships Officer (Hybrid), London Wildlife Trust

What’s on offer:

Salary: £31,092

· 25 days annual leave (plus bank holidays) and a discretionary Christmas closure

· Benefits platform with discounts on retail, dining and days out

· Salary sacrifice schemes for gym, bicycles and nursery/childcare

· Access to a free Employee Assistance Scheme to support you inside and outside of work

· Enhanced maternity, paternity and adoption pay

Location: Head Office (Victoria, London) approximately 1-2 days per week with the remaining from home

Flexible working: Flexible working requests are available from day one. We would also consider applicants looking to work 4 days per week, or looking to work compressed or school hours. 

Role Overview:

The Talent Set are delighted to partner with London Wildlife Trust on a fantastic new Partnerships Officer role. This position offers an exciting opportunity to support impactful collaborations that advance the organisation's mission and help secure high-value philanthropic income from individuals, trusts and foundations, and corporate partners. This is an exciting opportunity to support on building and stewarding relationships, developing proposals and playing an integral part in the growth of the organisation.

London Wildlife Trust is the only charity solely dedicated to protecting London’s wildlife and wild spaces, offering the chance to contribute directly to impactful conservation work. As a grassroots organisation embedded in local communities, the Trust actively engages and inspires people to connect with nature, giving fundraisers meaningful stories and community-driven projects to support.

Key Responsibilities

• With the support of the wider Fundraising team, steward and nurture relationships with existing supporters across a high value audience of major donors, trusts & foundations and corporates.
• Identify, research and cultivate new funding opportunities aligned with organisational priorities.
• Coordinate and facilitate partnership activities, including events, ensuring deliverables are met.
• Track partnership progress, analyse outcomes, and share inspiring updates that report the impact of their support.
• Represent the organisation at meetings, events, and networking functions.
• Maintain accurate CRM records that enable stronger internal collaboration, ensuring compliance with GDPR and best fundraising practice.
• Support the organisation’s outreach and engagement efforts to raise awareness.

Person Specification

• Excellent communication and interpersonal skills, with the ability to engage diverse stakeholders.
• Experience in fundraising, ideally with some expertise of establishing relationships and stewarding high value supporters.
• Strong organisational skills and the ability to manage a wide variety of projects, including event activities related to key organisational updates/developments.
• Knowledge/interest of environmental, conservation or sustainability issues to develop compelling funding proposals and reports.
• A proactive and flexible approach with problem-solving abilities.

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the ‘apply now’ button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

We're looking for two kind, compassionate and resilient Support Workers to join our Learning Disabilities Social Care Service in Waltham Forest. No personal care or experience required, just the right values.

£28,808.00 per annum, working 40 hours per week.

Want to feel valued? You'll feel at home here.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

• Work proactively with the team to handle the service caseload and support an effective team approach to meeting each customer's identified needs.
• Contribute to a positive service environment, ensuring the service is supportive and a place of safety and stability for customers. This includes working flexibly and being proactively in delivering, reviewing and arranging effective support for emerging needs and risks in order to prevent escalating concerns.
• Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times, to ensure the safety of the customers, colleagues, visitors, contractors and premises including responding to maintenance, fire and health and safety issues.

About you:

• Trustworthy, able to work in partnership and willing to achieve outstanding outcomes.
• Capable of working as part of a group or team and able to use ow initiatives.

Essential:

• Has relevant sector work experience and good values
• IT Skills
• Demonstrable experience of supporting vulnerable adults with Learning Disabilities
• NVQ Level 3 in Health and Social Care or equivalent or willing to complete the qualification

Desirable:

• Other relevant professional memberships and/or specialist qualifications
• Local and or familiar with the borough

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.

The Organisation

This is a well-established health and wellbeing charity operating across London, delivering services that support vulnerable and socially excluded individuals. The organisation works closely with a wide range of funders, partners and regulatory bodies and operates within a complex, multi-funded environment. With annual income in excess of £20m, it combines scale, breadth of services and a strong commitment to high standards of governance and impact.

The Job

Reporting to the Chief Operating Officer, the Head of Finance and Reporting will lead all aspects of financial planning, reporting and control. You will oversee budgeting and forecasting, produce high-quality management accounts, and lead the preparation of statutory accounts in line with Charity SORP.

The role includes responsibility for financial reporting to senior leadership, funders, partners and regulatory bodies, oversight of the annual audit, strengthening internal financial controls and managing financial risk. You will manage and develop the finance and management accounts teams and work closely with operational, fundraising and business development colleagues to support informed, strategic decision-making.

The Person

You will be a qualified accountant (ACCA, ACA, CIMA or CIPFA) with significant post-qualification experience in senior finance roles. You will bring strong technical accounting knowledge, experience of charity finance and funding compliance, and a proven track record of leading staff/teams and managing audits. You will be confident communicating complex financial information to financial stakeholders and comfortable operating in a fast-paced, multi-funded environment. A values-led approach and a genuine commitment to supporting vulnerable or socially excluded groups is essential.

What's in it for You?

• Salary: £72,000
• 30 days annual leave from day one, increasing to a maximum of 33 days after five years' service, plus bank holidays.
• Additional paid leave for your birthday and key life events, including weddings or civil partnerships, moving home and your child's first day of school.
• Enhanced sick pay, providing up to 6 months full pay and 6 months half pay following probation.
• Flexible working options available to support a healthy work-life balance.
• Hybrid working with a minimum of 1 day per week in the office, but ability to do more is available.
• Learning and development support, including reimbursement of agreed professional membership and registration fees.
• Paid volunteering leave, supporting you to give time to causes you care about.
• Employee wellbeing support, including access to a free, confidential 24/7 helpline offering legal, financial, health and family advice.
• Additional benefits, such as a cycle-to-work scheme, refer-a-friend bonus and life assurance.

What to do now
Please apply in the first instance and applications will be reviewed as they come through. The client may offer before the closing date.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Charity Administrator 

We are seeking a Charity Administrator to play a vital role in ensuring that our governance, systems, and operational processes are strong and sustainable, enabling our outreach services to scale while remaining deeply rooted in the needs of the communities we serve.

About The Branch Trust

The Branch Trust is a charity established in 2020, growing out of the outreach work of St Mary’s Church, Chipping Norton. We serve communities across Chipping Norton and surrounding villages, with a particular focus on the most deprived areas of West Oxfordshire, where barriers to accessing support can prevent individuals and families from thriving.

At the heart of our work is a deep commitment to listening carefully to the real challenges faced at grassroots level and responding in a dynamic, innovative way. Our approach brings together voluntary organisations, statutory services, and local community networks to create joined-up, practical support that treats people as whole individuals. This collaborative, holistic model—rooted in the life of the community—is something we believe can serve as a blueprint for others seeking to address complex social needs in meaningful and sustainable ways.

Driven by our Christian faith, we work alongside partners to support, encourage, and empower people of all ages, backgrounds, beliefs, and circumstances. With strong local backing, we have raised over £4 million to develop a central community hub in Chipping Norton, providing a base from which this integrated support and outreach can grow and flourish.

As our work continues to expand, we are seeking a Charity Administrator to play a vital role in ensuring that our governance, systems, and operational processes are strong and sustainable, enabling our outreach services to scale while remaining deeply rooted in the needs of the communities we serve.

Role Purpose

The Charity Administrator is responsible for governance support, HR operations, organisational systems, compliance, and internal processes. The role ensures the charity’s operational infrastructure runs smoothly and supports the staff and volunteer team effectively.

Working closely with the CEO and Trustees, the Charity Administrator will maintain, update and implement robust systems, oversee administrative and organisational processes, and support the charity’s ongoing growth and impact.

Key Responsibilities

Governance and Compliance

•Ensure the charity operates within appropriate governance structures and Charity Commission requirements.

•Act as the organisational lead on statutory and regulatory compliance, including GDPR and Health & Safety.

•Work with staff and Trustees to keep charity policies up to date and ensure they are implemented across the organisation.

•Support the preparation and collation of the charity’s Annual Impact Report.

•Liaise with the Charity Commission where required.

Organisational Operations

•Oversee the internal operations and administration of IT, HR, and legal processes.

•Support the daily running of the charity, including systems, processes, and management of organisational infrastructure, working alongside the Operations Manager.

•Work alongside the Finance Manager to approve payments and expenses.

•Help establish and maintain operational processes that enable the charity to grow sustainably.

HR and Team Support

•Support recruitment, onboarding, development, and retention of staff and volunteers.

•Maintain accurate personnel records for staff and Trustees.

•Contribute to the wellbeing and effectiveness of the team through strong organisational support, including Staff and Volunteer Handbooks.

•Attend weekly staff meetings and contribute to team life, including leading a time of worship once per quarter.

Data and Systems Management

•Oversee the charity’s IT contracts and liaise with the system providers regarding improvements or issues.

•Support staff in maintaining accurate data input and conduct regular data checks.

•Produce data reports as required and manage any data breaches appropriately.

•Ensure data is managed in line with GDPR and organisational policies.

•Support procurement, implementation, training and effective use of the charity’s CRM system.

Communications and Website (optional, for discussion)

•Help implement the charity’s communications strategy across the website, social media, and newsletters.

•Oversee and update website content in collaboration with external providers and the communications team.

•Assist in producing newsletters, leaflets, signage, and other communication materials.

Person Specification

Essential Skills and Experience

•Strong organisational and administrative skills with excellent attention to detail.

•Ability to work independently while collaborating effectively with a team.

•Experience supporting organisational operations, governance, or administration.

•Good understanding of data management and confidentiality.

•Strong communication and relationship-building skills.

•Ability to manage multiple tasks and priorities.

Desirable Experience

•Experience working within a charity or non-profit organisation.

•Familiarity with Charity Commission requirements and governance practices.

•Experience with CRM or data management systems.

•Experience supporting HR or operational processes.

Personal Qualities

•Highly trustworthy and reliable.

•Proactive and solution focused.

•Committed to supporting the mission and values of The Branch Trust.

•Comfortable working in a faith-based organisational environment.

Additional Information

•Reports directly to the CEO under the governance of the Board of Trustees.

•This job description outlines the main duties of the role but is not exhaustive.

•The appointment is subject to an Enhanced DBS check.

•Genuine Occupational Requirement (GOR): practising Christian. The post holder will participate in and occasionally lead short acts of worship within team meetings and uphold the Christian ethos of the organisation.

•Training and development opportunities will be provided.

Main Purpose of the Job
Engagement involves motivating residents to participate in physical, intellectual, or social activities to enhance their overall wellbeing.

• Deliver a resident-centred, integrated engagement programme within a designated residential or nursing household.

• Develop and lead personalised engagement plans tailored to each resident.

• Collaborate with healthcare workers, nurses, therapy staff, engagement leads, and volunteers to implement plans effectively.

• Support group activities, events, and outings that bring residents together across households.

Equal Opportunities
Nightingale Hammerson is committed to equality of opportunity in both service delivery and employment. All team members are expected to promote this in their work.

Health and Safety
All staff are responsible for maintaining their own health and safety and exercising reasonable care in their duties.

Values
All team members are expected to uphold: Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork.

Key Responsibilities

Leadership

• Act as a role model in delivering person-centred engagement.

• Lead and support individual and group activities, including end-of-life engagement.

Engagement Planning

• Create, implement, and regularly review individual engagement plans.

• Work with therapy teams to align activities with residents’ needs, preferences, and histories.

• Maintain accurate records and update plans monthly.

• Promote and embed person-centred care through coaching and guidance.

• Monitor and evaluate the impact of engagement activities.

• Ensure inclusion of Jewish cultural elements, including Shabbat and festivals.

Management & Administration

• Ensure resources are available for effective engagement delivery.

• Manage risks in line with organisational policies and maintain risk records.

• Follow health and safety procedures at all times.

Relationship-Centred Care

Team

• Work closely with care teams and managers.

• Attend meetings and contribute to multidisciplinary discussions.

Families

• Involve families in engagement planning and attend relatives’ meetings.

Volunteers

• Support and supervise volunteers to enhance engagement delivery.

Flexibility

• Adapt activities to meet residents’ needs, including occasional evenings and weekends.

Other Duties

• Stay updated on best practice in engagement and activities.

• Contribute to organisational development and research initiatives.

• Undertake additional duties as required.

If you want, I can also compress the person specification section in the same style.

This is a pivotal role at an exciting point in the development of our training and consultancy function. We are looking for someone who can build on the strong foundations already in place and take the function into its next phase - growing reach, strengthening quality, deepening partnerships and scaling delivery through a high-quality blended model that combines NAPAC’s external trainer network with our internal expertise. 

The successful candidate will lead the development of NAPAC’s learning products, oversee the Trauma Informed Organisations Programme, and build strong relationships with clients, commissioners, partners and other stakeholders. They will shape proposals, identify opportunities for growth, and ensure that all training products are evidence-informed, accessible and aligned with survivor perspectives. 

A central part of the role is to lead and strengthen NAPAC’s delivery model, including the recruitment, support and quality assurance of external trainers and training associates. The postholder will be responsible for ensuring that delivery across the client base is well designed, well matched and consistently high quality. 

We are looking for someone who brings real credibility in learning design and facilitation. The successful candidate will be confident overseeing high quality delivery across the wider model and, where appropriate, delivering selected high value or flagship sessions themselves where this adds strategic value.

We recommend visiting NAPAC's website for more infomration about our work and this role. 

Application is by cv and supporting statement by 19 April 2026.