575 Home support manager jobs
We're looking for a kind, compassionate and resilient Support Worker to join our Learning Disabilities Service in Waltham Forest.
£30,784.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Support Workers are responsible for the customer's emotional, psychological wellbeing as well as providing support to help them develop the life skills they require to meet the assessed needs. This will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
The working pattern for this role consist of: Monday to Sunday, Early, late shifts and long shifts including evening and weekends
What you'll do:
Behaviour Analysis:
- You are liable to observing and monitoring the customer's behaviours, the duration, the intensity, and the damage, as well as factors that may alleviate or trigger the behaviour
- You understand and collaborate with the different support organizations accessible in the community
- You will have ability and skill to present and feedback to other professionals in a formal setting
- Reports possible cases of abuse, neglect or endangerment appropriately
- Actively participates in the reviewing and the designing behavioural interventions plans.
- Implements behaviour support plans
- Measures goals and objectives of behaviour support plans to ensure they are being met
- Communicates with parents and care managers in regard to customer's progress in the absence of management
- Assists customers in identifying inappropriate behaviours and develop better behaviour alternatives.
- Maintains up to date accurate records of customer's, service being provided and behavioural data
Other Responsibilities:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker.
- Carry out security duties to ensure the safety of the customers and premises
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Report any observations relating to customers welfare
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
- Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times.
- Maintain records as required at the project under the direction of the support workers / management
- Participate in team meetings/reviews and the general development of the service.
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
- NVQ Level 2 or equivalent
- Minimum 2 years of experience working with customers with Autism/Behaviour that challenges and Diabetics
- Good IT skills
Desirable:
- Experience with PBS approach
- Driver
Please see our webite for the full description.
About This Job
The Cadet Centre for Adventurous Training (CCAT) is the national centre of excellence for the delivery of Adventurous Training to the Army Cadets. It is based in Capel Curig Training Camp in North Wales with a satellite centre located at Halton Training Camp, Lancaster.
This post holder is accountable for the delivery of efficient and effective facilities and support services working collaboratively across a range of both military and civilian agencies in order to ensure safe, sustainable and high quality delivery of training.
Essential Skills
· Proficient in the use of Microsoft 365 applications
· Full UK driving licence (Cat B).
· Experience of budget management and procurement processes.
· Experience of facilities management including contractor liaison
· Experience of Logistics operations
· Experience of a range of adventurous training equipment – to include paddle sport, climbing, mountaineering, mountain biking & skiing.
· Demonstratable success in establishing & maintaining effective working relationships with stakeholders at all levels.
· Strong organisational and planning skills, with the ability to manage competing priorities
· Ability to work independently and use initiative to resolve problems.
· Professional and customer-focused approach.
· Reliable, trustworthy and able to maintain confidentiality
· Willingness to travel and work flexibly when required
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our Capel Curig office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a CV and Cover letter that details how you meet the requirements of the job description by 2330hrs Sunday 18th October 2026.
Interviews will be held in person during the week commencing 2nd November 2026.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



Online Fundraising Manager - Innovation - FTC
We're looking for a proactive and delivery-focused online fundraising professional to drive innovation and new online product development across our fundraising portfolio. This role is ideal for someone with a strong test-and-learn mindset who thrives on turning ideas into live initiatives, rapidly testing concepts, measuring impact and applying learnings to improve performance. Working across multiple products and propositions, you'll collaborate with teams across the organisation to identify opportunities, build stakeholder buy-in and bring new ideas to life. This is a hands-on role focused on online fundraising innovation, offering the opportunity to shape and test the next generation of fundraising opportunities for ARUK.
This role will be known internally as Online Fundraising Manager*
Key Responsibilities:
Digital Fundraising & Online Communities
· Lead a test-and-learn approach to fundraising growth, designing, implementing, and evaluating live campaigns and experiments, while building strong relationships with internal stakeholders to secure buy-in and ensure successful delivery.
· Support and coach teams to generate fundraising through online communities, including Facebook challenges, streaming channels and new tech. You will provide guidance on content, stewardship, and conversion.
· Lead the Facebook Challenge strategy and translate this for all stakeholders. Bringing all relevant teams together to ensure the Challenges are reaching the right audiences, supporters are stewarded appropriately, and the opportunities of these events are maximised.
· Responsibility for managing and delivering Facebook challenges p.a
· Develop and oversee strategies for streaming fundraising, identifying opportunities within Web3 communities and streaming ecosystems.
· Ownership of relationship with external agencies, holding regular check ins and ensuring the skill levels across the team of third-party systems.
· Monitor trends, campaign performance, and supporter behaviour to inform strategy adjustments and post-event improvements.
· Build relationships with other third sector organisations to share ideas, successes and concerns to build robust fundraising challenges and develop direction for new opportunities.
· Lead the creation of a Streaming New Product Development pipeline to test innovative fundraising approaches with content creators and streaming communities.
· Ensure the team effectively engages online communities to amplify ARUK activity and maximises supporter participation.
· Work with internal teams to ensure consistent supporter engagement and stewardship across all online platforms.
· Work closely with the celebrity and Influencer team to create and deliver the ARUK influencer strategy.
New Audiences & Partnerships
· Lead and oversee the development of partnerships.
· Maximise fundraising opportunities through third-party collaborations and emerging digital channels.
· Work closely with the Celebrity Team to identify potential content creator fundraisers and ensure they are stewarded appropriately.
· Responsible for developing Online Fundraising strategy, providing guidance to team for building partnerships and maximising relationships.
· Work with Digital team to identify new potential fundraising platforms and digital methods of fundraising.
Management
· Attend relevant sector-wide meetings to understand latest trends to inform strategy and direction of team.
· Undertake evaluation of income area, considering contribution, ROI and long-term potential.
· Stay abreast of competitor activity, particularly in designated areas, to inform strategy.
· Develop a full understanding of ARUK systems including data, finance and compliance in order to support the team in creating well informed processes and use of systems.
· Champion the Innovation/Online Fundraising Team across ARUK, sharing knowledge and education teams on the opportunities available.
· Upskill internal teams (e.g. fundraising, corporate, philanthropy)
Knowledge, skills and experience needed:
· Experience in designing, implementing, and evaluating live tests,
· Experience in effectively managing relationships with internal stakeholders to gain buy-in and drive delivery.
· Project management experience
· Experience in fundraising strategy development and delivery.
· Understanding of social media and online platforms
· Line management experience, particularly experience managing a team
· Proven track record of meeting or exceeding financial and non-financial targets.
· Good practice and understanding of GDPR and compliance.
· Experience in creating supporter journeys
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £45,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 11th October 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Are you a passionate fundraiser who loves dogs?
We’re looking for a Mass Participation Fundraising Officer to maximise our income from all mass fundraising activity, including sporting, challenge and virtual events, and provide our generous supporters with excellent stewardship and care.
What does this role do?
As Mass Participation Fundraising Officer, you will:
- develop and deliver mass fundraising events, with end-to-end coordination of various in person and virtual events, ensuring supporters are at the heart of all activity,
- effectively market events to audiences, ensuring opportunities to fundraise reach the right audiences and sign-up targets are met,
- monitor KPI’s for mass fundraising activity, ensuring there is return on investment and insights are gathered to drive improvements,
- innovate and come up with new ideas, always striving to find new, creative ways to increase income from events,
- support on event days, ensuring our supporters have an fulfilling, memorable experience, while also managing volunteers and health and safety requirements.
Could this be you?
To succeed in this role, you’ll need experience of developing, planning and delivering excellent supporter journeys, providing an inclusive, engaging supporter experience. You’ll need excellent communication skills, some experience of monitoring performance and expenditure, and the ability to problem solve and innovate to drive improvements and generate new ideas. We’re particularly interested in hearing from candidates who have experience in sporting events. A passion for the work we do is essential.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic opportunity has arisen within our award-winning fundraising team, to join us in an exciting new role of Legacy and In Memory Manager (Lead).
At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women, and that’s why we will always strive to do more for our patients and families. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals, and to make our hospital feel just like home.
This role requires someone with experience in legacy administration and promotion and/or in memory fundraising, as well as excellent communication skills and a strategic mindset. We need someone with previous experience in relationship management and income generation - ideally within a legacy and/or in memory setting - who is able to lead and inspire our supporters and staff in order to generate long term income and awareness for the charity.
To be successful in this role you will:
- Lead the development and delivery of legacy marketing and in-memory fundraising strategies to drive sustained income growth and supporter retention
- Be self-motivated, independent and target-driven
- Act as the subject matter expert on legacy administration and in-memory giving, providing guidance, training, and mentoring while promoting a strong culture of philanthropy
- Manage all aspects of legacy casework, including complex and contentious cases, ensuring effective stakeholder relationships and full compliance with legal, regulatory, and best practice standards
- Oversee data management, reporting, and analysis to generate insights, improve processes, and support accurate forecasting and long-term financial planning
- Collaborate across teams to maximise fundraising opportunities, enhance donor engagement across channels, and deliver impactful events and integrated giving initiatives
- Posses a natural confidence in talking to people with high emotional intelligence and resilience due to the sensitive nature of the role, with excellent communication and relationship building skills.
What we offer:
- Flexible and hybrid working to support work-life balance
- Generous annual leave entitlement with additional leave for long service
- Enhanced sick pay
- Enhanced Maternity and Paternity Pay
- Employee Assistance Program and Lifestyle Savings
- Free flu jabs
- Cycle to work scheme
- Charity events throughout the year
- Employer enhanced auto-enrolment pension scheme with 8% employer contribution
- Ongoing commitment to education and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
PLEASE NOTE: Within our organisation, this role is titled Legacy and In Memory Lead. This reflects our internal structure and does not change the scope or responsibilities described in this advert.
We will conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.
Making A Difference

The client requests no contact from agencies or media sales.
NWLLC is a community-based legal practice and a registered charity. We comprise the Brent Community Law Centre and Camden Community Law Centre.
NWLLC now works across northwest London supporting residents to understand and enforce their legal rights. In doing so, we address the root causes of social injustice – poverty, family breakdown, unemployment and exploitation.
NWLLC provides full legal casework, representation and advice in the following areas of social welfare law – Housing, Immigration & Asylum and Welfare Rights. In 2024-25 we assisted over 3500 people. We represent clients in all courts and tribunals.
We provide outreach advice services in Brent and Camden including Camden Safety Net.
We also provide the housing duty solicitor schemes at Central London Country Court giving emergency representation in possession hearings for rent and owned homes and at the warrant stage for evictions.
To oversee and manage all financial and accounts record keeping and maintain all operations and compliance to ensure the smooth running of a legal practice.
Key Tasks
Finance
1. Maintain our Quickbooks accounts system/ Clio Case Management System
2. Process payment requests, staff and volunteers expenses and invoices
3. Identify and follow up debtors
4. Monthly reconciliation and bookkeeping of all cards and accounts
5. Assist with preparation of monthly management, year-end accounts and audit process
6. Work with the Director for the takeover of the calculation and reporting of the taxes owed by the law centre
7. Work with the Director to take over the administration of the NWLLC payroll and pension
8. Responsible for liaison with external accountants and auditors
Legal Practice and Billing
1. Preparing information and submitting for all monthly reports to the Legal Aid Agency, including CWA (Legal Help) and Court Duty submissions
2. Work with the Director to take over the preparation of work in progress reports
3. Work with the Director to prepare and disseminate monthly billing reports
4. Work with the Supervising solicitor and the SMT to identify cases to push through the billing process.
The client requests no contact from agencies or media sales.
What we offer
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
You may be a qualified IDVA or a Domestic Abuse Outreach Worker wanting to work alongside professionals in a multi-agency environment, although we will consider applicants from other fields providing you are able to demonstrate comprehensive knowledge and understanding of both domestic and sexual violence.
This role involves both face to face and virtual support in a hybrid model of working. There is an expectation that you will do a mixture of working from home, our office in Singer Street.
As a DRIVE Independent Domestic Violence Advocate you will:
- Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
- Provide a high-quality, front-line service to victims of domestic and sexual abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
- Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic and sexual abuse to keep safety central to all services for victims of domestic and sexual abuse.
- Have excellent communication skills, a proactive approach and the confidence to be able to influence the way in which this service is delivered are key.
- You will need to:
- Have a knowledge of help-seeking barriers and support needs of victims of domestic and sexual abuse (in heterosexual or same-sex relationships).
- Have a good understanding of domestic and sexual abuse including the impact of abuse on victims and their children.
- Understand the principles of risk assessment, safety planning and risk management for victims of domestic and sexual abuse and their children.
- Understand safeguarding issues, and the legal responsibilities surrounding these issues.
- Experience of direct service delivery to victims of domestic and sexual abuse or other vulnerable people.
- Have strong communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
- Have a strong crisis management skills and the ability to deal with stressful and difficult situations.
- Please see attached Job Description and Person Specification for further details.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Our Vision for Transformation through Forests
This is a defining moment for the National Forest, with a renewed Vision to harness the transformative power of forests to restore nature, connect communities, and drive enterprise for a positive future. Over 30 years, this 200 square mile landscape has been reshaped, more than 10 million trees planted, and forest cover increased from 6% to 26%. Now, we are ready to build on this success enabling three new national forests and championing a forest network for England.
We are now looking for an Evidence and Impact Manager to join us on a permanent, full-time basis, working 37 hours per week.
The Benefits
- Salary of £48,575
- Civil Service Pension scheme
- 30 days’ annual leave plus 10.5 days’ public and privilege holidays
- Staff bonuses
- Flexible working options
- Cycle to Work Scheme
- Employee Assistance Programme
- Discounts on gym memberships
This is an outstanding opportunity for an experienced performance and evidence professional with GIS expertise to join our ambitious organisation.
You’ll have the chance to work on a wide variety of projects that shape our work, ensuring insight sits at the heart of our future direction, and we can continue to deliver on our vision.
What’s more, you’ll discover a passionate and dedicated team all working towards the same goal of a future where people, nature and the economy can grow together.
If you’re passionate about evidence, impact and the power of forests to transform places and lives, read on and apply today.
The Role
As our Evidence and Impact Manager, you will lead the development and continual improvement of our Outcomes Framework, helping us evidence progress towards our vision of ‘Transformation through Forests’.
Working to deliver our vision for nature, communities and enterprise, you’ll establish meaningful metrics, effective data collection, evaluation and reporting processes.
Managing a small team, you will oversee the generation and delivery of robust evidence and insight, translating complex information for a range of audiences to inform decision-making, support programme development, and inform external messaging for communications and advocacy work.
Additionally, you will:
- Oversee reporting for the Defra England Tree Planting Programme
- Line manage a Grants Officer who administers £2m of grants for forest creation and woodland management
Some evening and weekend work may be required, for which time off in lieu will apply, and you may also need to travel to sites across rural locations.
About You
To be considered as our Evidence and Impact Manager, you will need:
- At least five years’ experience in a similar role
- Experience of leading corporate performance monitoring and reporting within the environmental field
- Proven experience of using GIS for dataset analysis and the presentation of spatial information
- Knowledge of qualitative and quantitative research and information presentation techniques
- An understanding of the benefits of tree planting and habitat creation for nature, communities and enterprise
- A relevant degree or postgraduate qualification
The closing date for this role is the 28th September 2026.
Other organisations may call this role Impact Manager, Evidence Manager, Monitoring and Evaluation Manager, Environmental Performance Manager, Research and Impact Manager, Insights and Impact Manager, or Evaluation and Impact Manager.
The National Forest is an equal opportunities employer, we value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you want to use evidence and insight to help demonstrate the transformational potential of forests as an Evidence and Impact Manager, please apply via the National Forest website.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about making a direct financial difference in the lives of unpaid carers?
Join the Carers’ Hub Lambeth team and help ensure carers across our borough receive the financial recognition, stability, and specialist support they deserve.
In this vital role, you will deliver specialist, high-quality welfare and disability benefits support across our Young Carers and Adult Carers teams. Working directly with unpaid carers and their families, you will help maximise household incomes, navigate complex benefit systems, and ensure their rights are upheld.
What you’ll be doing:
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Specialist Casework & Income Maximisation: Deliver 1-to-1 welfare benefits casework, carry out calculations, complete application forms, and support carers through mandatory reconsiderations and appeals (covering PIP, Carer’s Allowance, Universal Credit, Attendance Allowance, etc.).
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Workshops & Outreach: Design and facilitate engaging information workshops and drop-in sessions (online and face-to-face) on key benefit topics affecting carers.
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Collaborative Support: Respond to internal and external referrals (from health, social care, and voluntary partners), working closely with team leaders to support particularly vulnerable carers.
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Partnership & Impact: Maintain accurate case records, track outcome metrics (e.g., financial gains), and represent Carers' Hub with local statutory and voluntary services.
What we are looking for:
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Benefits Expertise: In-depth, practical knowledge of the UK welfare benefits system and proven experience delivering 1-to-1 casework, form-filling, and reconsideration support.
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Strong Communicator: Excellent written and oral skills with a knack for breaking down complex benefit regulations into clear, understandable advice.
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Organised & Database Literate: Confidence managing a busy caseload, prioritising deadlines, and using CRM databases (e.g., Charity Log) and benefit calculation software.
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Empathetic & Inclusive: A genuine commitment to carers' wellbeing, safeguarding protocols, and non-judgmental, inclusive support.
About Carers' Hub Lambeth
Unpaid carers make huge sacrifices to look after loved ones, often facing steep financial, emotional, and practical challenges. At Carers' Hub, we work to limit these obstacles by raising awareness, influencing local policy, improving carer wellbeing, and connecting carers to essential resources and networks.
We are an Equal Opportunities Employer and warmly welcome applications from carers, disabled people, ethnic minority communities, LGBTQ+ individuals, and South London residents. As part of our disability commitment, we guarantee an interview to any disabled applicant meeting the essential criteria.
Ready to apply? Download our full Application Pack for detailed person specifications and instructions on how to apply. We look forward to hearing from you!
Closing date: 9am Wednesday 7th October
Interviews will take place on Thursday 15th October at 336 Brixton Road
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We welcome applications from individuals looking for full-time work or from two candidates interested in a job share. Interviews will be held in mid September. Let us know in the application if you're interested in part time working.
About Us
RideWise is a Nottingham-based charity helping communities make greener, healthier travel choices. We deliver cycle training, sustainable transport projects, and outreach that reduces carbon emissions and promotes wellbeing. Our work has a big impact - and we do it with a small, passionate team.
About the Role
We’re looking for a proactive and community-minded Project Manager to help us deliver a range of active travel and sustainable transport projects.
You’ll lead on the coordination of community based cycle confidence training, manage project logistics and monitoring, and support people across Nottingham to adopt greener ways of moving around. The role also involves engaging with community partners, schools, and businesses, creating compelling programmes to suit their needs and abilities.
The RideWise team works virtually but there will be some regular travel to visit community partners, take part in face to face team meetings and prepare for events. Travel will be reimbursed.
This is a varied role where no two days are the same - and one where you’ll see the positive impact of your work immediately.
About You
We’re looking for someone who is:
- Organised and skilled at juggling multiple priorities
- A confident communicator and collaborator
- Practical, with a “hands-on” attitude
- Experienced in Project Management
- Able to produce monitoring reports, programme delivery plans and project budgets
- Passionate about sustainability and community wellbeing
- Desirable – have an interest in cycling or a cycling related qualification such as Bikeability Level 2 Instruction
A background or understanding of community-based sports or physical activity would be a real advantage, helping you to connect with our audiences and promote the benefits of active lifestyles.
You’ll need to be confident using Microsoft Teams and digital tools and be happy to travel to various sites around Nottingham.
Key Responsibilities
- Coordinate the delivery of green transport projects in schools, communities, and workplaces
- Support local people through community engagement
- Monitor project outcomes, record data, and assist with evaluation and reporting
- Create adaptable project delivery plans and then see them through to completion
- Build and maintain strong relationships with local partners and stakeholders
What We Offer
- A friendly, values-driven team with a strong local reputation
- Flexible, home-based working with some local travel as and when required - non standard working hours can be accomodated
- Opportunity to make a real difference to communities and the environment
To Apply
If you're passionate about greener transport, enjoy working with communities, and have strong project delivery skills, we’d love to hear from you.
Please apply with your CV and a brief covering statement outlining your suitability for the role.
Improving the lives and futures of our communities through walking, cycling and active travel


The client requests no contact from agencies or media sales.
You’ll be at the helm of a busy, welcoming centre that brings residential stays, day visits, camping and outdoor activities to guiding groups, schools, youth groups, corporate teams, families and friends. That variety is part of what makes the role so rewarding. No two days look the same, and that’s exactly the point.
This is a senior role with real scope and real responsibility. You’ll lead a team, set the tone for high standards across the site, manage the practical realities of running a working centre, and help shape its future direction in line with Girlguiding Anglia’s values and ambitions. You’ll have the chance to think strategically about where the centre goes next while staying hands on with the day to day running that keeps a place like Hautbois thriving.
We’re after someone positive, proactive and organised, who leads with warmth as much as with structure. You’ll need to be comfortable holding multiple priorities at once, calm under pressure, and genuinely motivated by creating great experiences for the people who come through the centre’s doors. If you enjoy variety, thrive on responsibility and want your work to have a visible, lasting impact, this role offers all of that in abundance.
The role is based at Hautbois, right in the Norfolk countryside. Flexible working may be possible where it suits the business, though some evenings and weekends will be part of the job given the nature of a residential site. The centre isn’t easily reached by public transport, so a car and full driving licence are essential for commuting and the occasional meeting further afield.
In return, you’ll get free parking, office drinks and snacks, a holiday allowance that grows with your length of service, and modern IT and working facilities to support you in the role.
This role might also suit candidates with backgrounds as an activities manager, camp manager, adventure manager, outdoor learning manager or residential centre manager.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
REPORTING TO: Head of Services
RESPONSIBLE FOR: Team Leaders and other service-based roles as required
PURPOSE OF POSITION
The Service Manager will have overall responsibility for the operational leadership, quality, performance and contract delivery of both the LB Newham Core and the Intensive Support Accommodation contracts. The role will ensure a joined-up support pathway for residents with low, medium, high and complex support needs, promoting safety, stabilisation, independence, move-on and long-term tenancy sustainment.
The post-holder will lead staff teams to deliver high-quality, trauma-informed, strengths-based and person-centred support for vulnerable single homeless adults, including residents with multiple disadvantage, high levels of risk and complex support needs.
The role will set, monitor and embed clear resettlement and support standards, ensuring residents receive consistent assessment, support planning, risk management, move-on preparation and tenancy sustainment support.
The role will be accountable for safeguarding, housing management, performance reporting, quality assurance, partnership working, commissioner confidence and continuous service improvement.
What makes this role different
• Lead the full move-on journey, from pre-tenancy preparation to sustaining community accommodation, ensuring residents receive timely, effective support.
• Combine trauma informed support, tenancy sustainment, homelessness prevention, partnership working and values-led leadership to help residents build independence.
• Work with Resident Services, Intensive Housing Management team. landlords, commissioners and agencies to prevent repeat homelessness and improve outcomes.
• Lead with purpose, strengthen practice and model a learning culture rooted in Growth, Inclusion, Collaboration and Compassion.
The role will require participation in the on-call rota and occasional evening and weekend work in line with service needs.
RESPONSIBILITIES & ACCOUNTABILITIES
Key Responsibilities
• Lead the delivery supported accommodation contracts in line with commissioner expectations, contract requirements, organisational policies and agreed performance standards.
• Provide clear management oversight of service quality, safety, safeguarding, risk, incidents, complex cases and escalation.
• Ensure residents receive effective assessments, risk management, support planning, move-on planning and outcome-focused reviews.
• Set and maintain clear resettlement standards across the service, ensuring residents are supported to develop independent living skills, secure appropriate move-on options and sustain accommodation after leaving the service.
• Ensure support standards are consistently applied, including timely assessments, person-centred support plans, regular key work, outcome-focused reviews, accurate case recording and clear escalation of risk or non-engagement.
• Promote trauma-informed, strengths-based and psychologically informed practice across the service.
• Work closely with the Intensive Housing Management team to oversee housing-related support, including referrals, placements, rent accounts, Housing Benefit claims, arrears prevention, voids, licence or tenancy obligations, move-on and tenancy sustainment.
• Ensure the intensive supported accommodation service provides safe, responsive and proportionate support for residents with complex needs and high levels of risk.
• Monitor performance against contract indicators, including outcomes, safeguarding, engagement, rent accounts, move-on, tenancy sustainment, voids and resident feedback.
• Prepare accurate reports, evidence and performance commentary for commissioner monitoring, audits, inspections and service reviews.
• Lead, develop and support staff to work as one team while maintaining service-specific boundaries, contractual standards, professional accountability and Your Place values.
• Maintain effective staffing arrangements, including cover for key working, weekend, out-of-hours and intensive provision requirements.
• Build strong partnerships with commissioners, Adult Social Care, health services, substance misuse services, criminal justice partners, housing providers and community agencies.
• Use service data, resident feedback and quality assurance activity to drive improvement, demonstrate impact and evidence value for money.
• Work closely with the Quality Assurance Manager and Impact Manager to use performance data, quality assurance findings, resident feedback and outcome measures to identify trends, strengthen practice and drive continuous service improvement.
• Work flexibly to respond to urgent operational issues, safeguarding concerns, incidents, commissioner requests and service pressures.
• Embed person-centred practice and meaningful co-production with residents, ensuring services are shaped by lived experience and aligned with Your Place values of Growth, Inclusion, Collaboration and Compassion
PERSON SPECIFICATION
The successful candidate will bring the experience, knowledge, leadership skills and values needed to manage high-quality supported accommodation services and contribute effectively to the wider Your Place team.
Essential Criteria
• Experience managing or supervising staff in supported housing, homelessness, social care, community support or a similar setting.
• Ability to lead change, improve practice and support staff through service development.
• Experience supporting vulnerable homeless adults, rough sleepers or people facing multiple disadvantage.
• Strong understanding of risk, safeguarding, trauma, mental health, substance misuse, tenancy sustainment and move-on barriers.
• Experience leading services that manage challenging behaviour, anti-social behaviour, safeguarding concerns, tenancy breaches, arrears or complex risk.
• Experience of contract management, performance monitoring, quality assurance, reporting and service improvement.
• Good understanding of housing management, including arrears, voids, tenancy or licence breaches, maintenance, health and safety, and property-related risk.
• Ability to analyse performance information, identify risks and trends, produce clear reports and use data to drive improvement.
• Experience building constructive relationships with commissioners, statutory services, voluntary sector partners and internal stakeholders.
• Knowledge of person-centred, strengths-based, trauma-informed and psychologically informed support.
• Knowledge of safeguarding adults, mental capacity, confidentiality, professional boundaries, data protection, equality and diversity, and complaints handling.
• Excellent written and verbal communication skills, including clear reports, briefings and monitoring returns.
• Commitment to resident involvement, co-production, equality, diversity, inclusion and anti-discriminatory practice.
Desirable Criteria
• Experience managing commissioned homelessness or supported accommodation contract.
• Experience working within or alongside London local authority homelessness pathways.
• Experience of managing voids, referrals, move-ins, move-outs and partnership-based accommodation arrangements.
• Experience of using Home Star, In-Form, Pyramid or equivalent systems to monitor support, tenancy sustainment, risk, outcomes and case recording.
• Experience preparing for audits, inspections, commissioner reviews or contract monitoring meetings.
• Experience leading services through mobilisation, remodelling, restructure or improvement planning.
Aptitude and Behaviours
confidently use performance data, resident feedback and quality assurance learning to improve outcomes and value for money.
Provides values-led leadership and communicates clearly with staff, residents, commissioners and partners.
Use written, numerical and performance information to make sound, accountable and compliant decisions.
Involving and Including Embeds resident involvement and promotes dignity, choice, equality, inclusion and cultural competence.
Build and develop a high-performing team through clear direction, supervision, support and accountability.
Appointment is subject to an enhanced DBS check, satisfactory references and the right to work in the UK
Our mission to solve homelessness in east London, one person at a time!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you excited by the potential of digital technology and data to make a real difference in people's lives?
Community Action Redbridge is looking for a creative, forward-thinking Digital Innovation and Development Manager to lead the next stage of our digital journey and help shape how technology supports communities across one of London's most diverse boroughs.
Redbridge is home to vibrant communities and a dynamic voluntary, community and social enterprise (VCSE) sector. We want to harness the power of digital technology and data to strengthen communities, support local VCSE organisations and help create a fairer Redbridge.
Working across the organisation, you'll lead the implementation of our ambitious Digital Innovation and Development Strategy. You'll help create more consistent and effective systems that reduce duplication, improve collaboration and enable our team to focus on what matters most: supporting our communities and member organisations. You'll champion a data-driven culture, helping us turn information into insight, better understand our impact, and make informed decisions that respond to emerging needs.
You'll play a key role in building digital confidence across the organisation, empowering staff to embrace new technologies, develop their skills and use digital tools effectively in their everyday work. Beyond Community Action Redbridge, you'll work directly with local charities and community groups to strengthen their digital capacity, improve access to data and insight, and foster stronger connections across Redbridge's VCSE sector.
If you're excited by the power of digital technology to connect people, improve services and create lasting social impact, we'd love to hear from you.
About Community Action Redbridge
Community Action Redbridge is a local infrastructure organisation dedicated to building a fairer Redbridge where everyone and every community has an equal opportunity to thrive.
Our work supports the development of strong and resilient communities where people lead happy, healthy, and fulfilling lives. At the heart of our work is a commitment to social justice and to tackling the root causes of inequality. We’re passionate about shifting power, amplifying community voices and working collaboratively to create social change. We do this by:
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Strengthening and championing the voluntary, community and social enterprise (VCSE) sector with tools and support to grow and thrive.
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Supporting local people to drive change in their own communities, through social action, volunteering and active participation.
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Bringing people and organisations from the VCSE sector, public services, and local businesses together to collaborate on shared ambitions for Redbridge.
What it’s like to work at Community Action Redbridge
We’re committed to creating a truly inclusive workplace culture that embraces and celebrates difference. Building a team that reflects the diversity of our communities and brings together a range of experiences, backgrounds and perspectives is essential to the work we do.
We want Community Action Redbridge to be a safe space for everyone to bring their whole selves to work, where all our employees have the opportunity to thrive and feel recognised and valued for the work they do.
We offer some great benefits including 28 days’ annual leave (including the festive closure period) plus public holidays, a free and confidential employee helpline, face-to-face and telephone counselling, and a travel loan and cycle to work scheme.
How to apply
Please submit your CV and a covering letter answering the following 4 questions (no more than 500 words each):
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Describe a digital transformation, systems improvement or innovation project that you have led. What was the challenge, what approach did you take, and what impact did it have on the organisation, team or service users?
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Tell us about a time when your work improved data collection, analysis or insight within an organisation. How did your work help others make better decisions or improve outcomes?
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Describe a time when you helped individuals or teams adopt new systems, processes or ways of working. What challenges did you encounter and how did you overcome them?
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Why do you want to join Community Action Redbridge, and how do your values, skills and experience equip you to help us use digital technology to strengthen communities and create positive social change?
Please apply directly through the CharityJob website by midnight on Monday 28th September 2026.
First-stage interviews will take place online on Tuesday 6th October 2026.
Candidates successfully shortlisted from the first stage will be invited to attend a second-stage interview in person, which is expected to take place on Tuesday 13th October 2026.
If you would like an informal conversation about the role before applying, please email us directly to arrange a suitable time.
Our mission is to support strong and resilient communities where people lead happy, healthy and fulfilling lives.


Mid-December 2026 to mid-August 2027
Remote (UK-based) | Full-time - £59,674 + benefits per annum (including 4.5-day week and 11% employer pension)
Do your best work, for the right reasons.
We’re looking for an experienced professional to manage Oak’s media and social profile and run our press office. You’ll identify topical and newsworthy opportunities, develop compelling stories and content, pitch to national and sector media, and use social media, video and other channels to extend their reach and impact.
You will build and manage high-profile relationships across the media, government and education sector, working with national and specialist journalists, editors, MPs and Peers, the Department for Education, unions, sector bodies and commercial organisations.
Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit organisation working in partnership with teachers to create high-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.
Our culture has been independently recognised through:
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Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)
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Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact
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Investors in People Gold - through external accreditation and colleague feedback
What You’ll Be Doing
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Manage Oak’s media profile, including generating stories, writing press releases, pitching to publications and managing the press office.
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Develop and update the media roadmap and ensure relevant colleagues and teams have visibility.
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Manage relationships and inputs with key stakeholders across the education, political, and commercial sectors (e.g., publishing).
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Continuous improvement of developing Oak’s role within the curriculum and education policy landscape, and communicating this clearly.
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Deputise for the Head of External Relations as required and take on other general responsibilities.
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As a member of the Oak Team, you will contribute to the wider success and culture of the organisation.
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Work in cross-functional and product-oriented squads with colleagues from across the organisation, as required.
What We’re Looking For
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4+ years of experience leading media and/or stakeholder relations.
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Extensive knowledge of the education landscape and policy agenda.
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Proven success as a skilled communicator, able to analyse, distil and convey complex information succinctly and build positive relationships with journalists and external stakeholders.
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Organised, detail-oriented project manager.
The successful candidate will have a desire to contribute across all areas to ensure Oak's success. You will be comfortable moving quickly and with agility, and be confident working with a range of digital systems (including proprietary ones, as required). You will continually look for ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively.
Our Benefits
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25 days annual leave, plus one extra day for each year of service (up to 28)
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Additional Oak closure days over Christmas/New Year
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11% employer pension contribution (with no minimum employee contribution, which can be varied as you choose). Please note this is a workplace pension rather than the Teachers’ Pension Scheme.
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A 36-hour working week (not tied to term-time patterns or school-day hours), with half-days on Fridays or every other Friday off.
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Remote working (with some in-person visits, including representing Oak at relevant in-person events and school visits) — we’ll support your home set-up and offer coworking options if preferred
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Twice-yearly in-person whole Oak offsites to collaborate, connect, and have fun (with other occasional team events in person)
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A culture that genuinely supports flexibility, autonomy, and trust
Inclusion and Belonging
We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.
We use the Applied recruitment platform to help reduce bias in our hiring process.
Key Info
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Location: Remote, but you must be based in the UK with the legal right to work here
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Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time
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Closing date: We’ll be reviewing applications as they come in and may close the role early
If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.
Next steps
You’ll answer some questions related to your day-to-day job. Your answers will go through our sift process: all answers will be anonymised, randomised, and then reviewed by a panel of reviewers (real humans).
If you are shortlisted, we’ll invite you to the next stage, which will consist of a remote interview conducted over Zoom.
We love giving feedback, so at the end of the application process, we'll share how well you performed.
We aim to begin interviews in the week commencing 19 October 2026.
We are receiving excellent responses to our job advertisements. This may lead us to close the role early, so if you are considering applying, then please get your application in early to avoid missing out.
We are an equal opportunities employer.
We are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At The Royal Marsden Cancer Charity, accurate, accessible and well-managed data underpins everything from supporter stewardship to the delivery of ambitious fundraising campaigns. We are looking for a proactive and solutions-focused Senior Database Officer to help colleagues get the best from our fundraising CRM, strengthen data quality and support our ongoing transition to Raiser’s Edge NXT.
This is an exciting opportunity to join a collaborative Data and Fundraising Operations team at a time of significant growth. You will combine technical database work with stakeholder support, training and process improvement, helping colleagues use our systems confidently and effectively.
You do not need to know every system we use from day one. If you have strong data manipulation skills, enjoy solving complex problems and can quickly develop expertise in new technology, we would love to hear from you.
What makes this opportunity different
This role offers more than traditional database administration.
Our Data and Fundraising Operations team acts as the technical lead for many of the Charity’s systems and technical projects. Alongside developing your knowledge of Raiser’s Edge NXT, you’ll have opportunities to broaden your experience across Excel, Access, SharePoint, APIs, data integrations, reporting, automation and system implementation.
You’ll be joining a collaborative and supportive team where you can deepen your CRM expertise while developing a broader understanding of data, systems and digital processes within fundraising.
What you’ll be doing
You’ll help colleagues across the Charity get the best from our fundraising CRM and data by:
- Providing day-to-day support and troubleshooting for Raiser’s Edge NXT users
- Supporting fundraising teams as they move from Raiser’s Edge 7 to NXT
- Delivering clear training, guidance and practical support to CRM users
- Managing data imports, cleansing, audits and database administration
- Monitoring data quality and improving how supporter information is recorded
- Working with stakeholders to understand their needs and improve systems and processes
About you
You may already be working as a Database Officer, CRM Officer or charity data specialist and be ready to take the next step in your career.
You’re curious, proactive and solutions-focused. You enjoy investigating data and system issues, working with complex datasets and finding practical ways to improve processes. Just as importantly, you enjoy working with people and can explain technical information clearly to colleagues with different levels of confidence and experience.
You’ll bring:
- Proven ability to learn new systems quickly and develop advanced knowledge
- Strong data manipulation skills using Excel, Access or comparable tools
- Highly developed problem-solving skills
- The ability to investigate data or system issues methodically
- Experience managing several stakeholders and competing requirements
- The ability to draw out requirements and translate them into practical improvements
- Strong communication skills and the ability to explain technical information clearly
- A proactive approach and a high level of initiative
It would be helpful, but not essential, if you have
- Experience of working within a charity
- Advanced knowledge of Raiser’s Edge 7 or Raiser’s Edge NXT
- Experience using ImportOmatic or a similar data import tool
- Experience designing and delivering systems training
- Experience creating user guidance or process documentation
- Experience supporting CRM adoption or system change
Benefits:
- Hybrid working, with approximately 40% of your time in the office and 60% working from home each month
- 27 days’ annual leave plus bank holidays, rising to 29 days after five years
- A contributory pension scheme with employer contributions of up to 6%
- Life insurance for eligible pension scheme members
- Enhanced maternity and adoption leave and pay
- Employee assistance and confidential counselling services
- Flexible working options
- Subsidised on-site canteens
- A bright, modern Chelsea office close to South Kensington station
- The technology and equipment needed to work effectively from home
Our Commitment to Inclusion
We are committed to building a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from candidates of all backgrounds and are dedicated to ensuring equitable opportunities for all
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.






