Housing services manager jobs
Do you have incredible customer service skills in a high demand environment and a passion for animals?
We are recruiting for Customer Support Centre Advisors to act as the main point of contact for a wide range of queries from our supporters, members, adopters, customers and members of the public.
What does this role do?
As Customer Support Centre Advisor, you'll:
- respond to Dogs Trust customers, supporters, members, adopters and members of the public via multiple channels including, but not limited to inbound calls, outbound calls and multiple email channels
- respond sensitively and efficiently to all calls, following our set policies, procedures, and guidelines
- identify the circumstances, needs and aims of the customer using appropriate questioning techniques and respond appropriately
- achieve and maintain key performance indicators; including but not limited to average talk time, call/email quality and after call work
- record all customer interaction accurately on relevant in-house systems as appropriate, in line with agreed standards and procedures
- act as an advocate for the Dogs Trust brand and, as the voice of Dogs Trust, always uphold the organisation’s reputation
Please note, this is a hybrid role working from Manchester rehoming centre two days per week, with the rest of the time from home. Shortlisted candidates will be invited to a short screening call on Teams, followed by a panel interview at our Manchester rehoming centre.
Could this be you?
To be successful in this role, you will have exceptional listening skills, with experience of providing excellent customer service in a high demand environment. You'll be skilled in handling telephone and email conversations sensitively and empathetically, as this role involves communicating with customers who may be distressed, confused or aggressive. You'll be resilient, proactive and have a good working knowledge of Microsoft Office (inc. Word, Excel, PowerPoint and Outlook) with the experience of using web-based resources and electronic systems.
Please note this is a hybrid role working out of our Contact centre in Manchester.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At One YMCA, we believe Employee Relations and Learning & Development are most effective when they work together. Employee Relations provides valuable insight into the challenges, opportunities and trends facing managers and teams across the charity. Learning & Development provides the tools, knowledge and confidence to help colleagues and managers grow and succeed. By bringing these functions together, we can create a more joined up approach to supporting our people, ensuring that learning is informed by real experiences, workforce insight and organisational need.
This is an exciting role that provides huge scope to be part of and to help drive ongoing change, growth and continuous improvement. You'll join a highly capable, ambitious People team, help develop our award winning Ignite Academy, contribute to our Investors in People Gold ambition, and play a key role across ER and HR advisory.
Please review the Recruitment pack https://canva.link/q6hd9qj2rwuw50jfor more information.
Please note that we will be reviewing applications and conducting interviews on a rolling basis. We encourage you to apply as early as possible and to include a supporting statement, as we may close the vacancy once a suitable candidate has been appointed.
Due to the nature of the services provided, an enhanced DBS will be required, as will a full driving licence
Important Information: Applicants must have the right to work in the UK, as visa sponsorship is not available for this role. This position will require a Basic DBS check. We are committed to making reasonable adjustments throughout the recruitment process and welcome applications from all backgrounds.
At One YMCA, we are committed to creating an inclusive workplace where everyone is treated with dignity and respect. We welcome and encourage applications from people of all backgrounds and experiences.
Benefits include:
- Health Cash Plan
- Doctorline - Ability to tlak to a UK based GP from anywhere in the world without waiting weeks for an apppointment!
- Discounts to over 7000 retailers
- To have the ability to obtain a Blue Light Card
- Birthday & Wellbeing day off
- Volunteer time in different service areas within One YMCA
- Salary Sacrifice Car Scheme
- Extra annual leave for each year of service
Along with your CV, please submit a supporting statement telling us why you would like to join One YMCA and how your experience, skills and personal values make you well suited to the role. Please review our Recruitment Pack https://canva.link/q6hd9qj2rwuw50j
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.
Join our team as our new Fruitful Cafe Team Member, supporting the growth of our Fruitful Cafe into a pillar of our community and the training employer of choice for adults with learning disabilities in London.
As our Café Team Member, you'll play a key role in helping people take their next steps into work in the hospitality industry. Reporting to the Fruitful Café Project Manager, you'll support our trainees development, work on the day-to-day Cafe operations, and ensure our customers feel welcome.
You'll work closely with the Fruitful Development Worker and our café crew to help trainees build their skills, confidence and experience in a real working café. Every day, you'll support up to four trainees as they gain paid work experience in hospitality while serving around 50 customers.
Empowering adults with learning disabilities to achieve their ambitions.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you believe everyone deserves the opportunity to learn, grow, and rebuild their future?
We’re looking for a compassionate Learning & Skills Coordinator to join our grassroots charity in Greenwich, South East London where you can play a vital role in helping people experiencing homelessness develop confidence, gain new skills, and access opportunities through education, training and employment.
The Learning and Skills Coordinator will lead the development and delivery of clear, structured pathways into education, training, volunteering, work placements and employment for guests accessing GHP services. The role will work directly with guests to identify aspirations, remove barriers, and support progression into meaningful opportunities that enhance wellbeing, independence and long‑term stability.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In the UK, there are more than 1.3 million disabled children and nearly four million children living in poverty. The Boparan Charitable Trust exists to create brighter futures for them. Over the last decade the charity has continually increased the number of children it helps year on year. Whilst maintaining its core values of being accessible and flexible to families, offering one of the quickest turnaround times for applications of any charity in the UK, receiving and average of 2000 applications per year.
After a successful few years of growth, the charity has ambitions to continue to meet the increasing demand for its services, making this an exciting and pivotal appointment, as you will become part of the driving force behind this motivated team.
We are looking to recruit a motivated, enthusiastic and highly organised Charity Support Officer to work alongside our in-house team on a variety of third sector functions
You will need to have excellent communications skills, be persuasive, articulate and results driven, with top class administration and organisational abilities. Competent in Microsoft Office packages and various social media platforms.
MAIN DUTIES & RESPONSBILITIES
BENEFICIARIES:
· Be the first point of reference for beneficiary enquires and queries regarding the charity application process.
· Support the beneficiary manager in all aspects of the application process for the charity, to ensure a consistent high level of service delivery and administration.
· Ensure accurately maintained beneficiary records in accordance with GDPR and data protection guidelines.
FUNDRAISING:
· Provide administrative support to the events and fundraising manager as required
· Take ownership of the charity supporter / donor thank you process, in conjunction with the events and fundraising manager.
· Support on the wider charity events, such as the Bright Star Ball, Boparan Golf and Football Tournament.
SOCIAL MEDIA / WEBSITE UPDATES:
· In conjunction with the Charity Director, develop a social media / website calendar. Ensuring consistent year-round messaging for the charity supporters.
ADMINISTRATION:
· Oversee the charity office space, ensuring everything is kept in a tidy and good order for the wider team.
OTHER DUTIES:
· Undertake other reasonably requested duties under the direction of the Charity Director.
SKILLS & EXPERIENCES REQUIRED:
· Previous charity experience desirable.
· Ability to work independently but also as part of a highly motivated team.
· Able to manage competing priorities and meet deadlines.
· Strong IT and administrative skills.
· Organised and proactive approach.
· Flexible and able to travel throughout the UK.
HOW TO APPLY:
Application is by way of a CV and supporting statement.
All interviews will take place at the charity offices in B37 7BQ.
Closing Date for Applications: 12th August 2026.
**(The Boparan Charitable Trust is committed to safeguarding and promoting the welfare of children and vulnerable people. All appointments are subject to satisfactory pre-employment checks, which may include a DBS check where appropriate.)
We are looking for an experienced, relationship-led Philanthropy Manager to join the Fundraising Team at the British Trust for Ornithology (BTO). Join us in developing our portfolio of major donors at a time when investment and commitment to strategically transforming our programme is high.
In this role, you’ll focus on high-value relationships of £10,000 and above, with opportunities to collaborate on organisation-wide projects. You’ll identify, cultivate and steward major donors and work with teams across the charity to create inspiring supporter relationships
This role also holds responsibility for curating meaningful events that steward our generous donors and encourage their support of BTO. You’ll lead on the planning and execution of inspiring, money-can’t-buy experiences that demonstrate the impact of our research and strengthen donor’s relationships with the charity.
We’re looking for someone who has a passion for wildlife, is able to clearly articulate the need and the benefits of supporting the work of the BTO, and who enjoys working with a team of like-minded people.
This position can be based at either one of our offices in Norfolk, Stirling, Bangor or Lisburn. Remote working will be considered. Please note that the advertised salary includes a 12% (£4,324) market force supplement, which has been applied to this role in recognition of current recruitment and retention market conditions. The supplement is subject to periodic review in line with the BTO’s Market Force Supplement Policy.
You can read the full role description by clicking on the role description under 'supporting documents' in the job details on our careers page. Please contact us if you are not sure if you meet all the criteria for the role and would like to discuss the role in more detail.
If you are the successful candidate, you will be required to provide documentary evidence of your right to live and work in the UK. Unfortunately, we are not able to offer visa sponsorship at this time.
WHAT DOES BTO DO?
The heart of BTO encompasses three key areas: birds, science, people. We work to secure a better future for birds and nature, using our science, monitoring and data to inform good environmental decisions, inspiring others with the wonder of birds and empowering them to work with us. Our priority is to make a positive impact for birds, using our strong and objective science in partnership with other organisations, members and volunteers. We strive to work sustainably and to welcome everyone.
Our values
We are evidence-led, inclusive, collaborative and empowering.
Birds Science People; it is a powerful combination – will you be part of it?
WHAT WE OFFER
- £40,354 per annum
- Annual Leave: 25 days per year (plus bank holidays), increasing with service to 26 days after 5 years, 28 days after 10 years, and 30 days after 15 years (pro rata for part-time staff).
- Paid 'journey days' (up to 2 days) to staff who travel on holiday by land or sea instead of flying.
- Annual team away days
- Life assurance (4x salary)
- 11% employer pension contribution
- Employee Assistance Programme
- Enhanced sick pay
- Enhanced Family leave- Maternity, Adoption, and Shared Parental Leave, 12 weeks at full pay. Paternity and Partner leave, 4 weeks at full pay.
- Health cash plan which enables staff to claim back some healthcare expenses.
- Retail discounts through MyLifestyle.
- Cycling friendly employer- gold accredited
- Cycle to work scheme- spread the cost of purchasing a new bike and save money
- Discounts on: BTO books, Bird care from Vine House Farm (10% discount on orders placed on the website) and Opticron (15% off)
- Free access to BTO training courses
- Flexible working
- Free eye tests and a contribution of £49 towards prescription glasses for VDU use only.
- Free car parking
- Effective job evaluation policy
- Coaching and mentoring scheme
- Staff groups and forums- First Aiders and mental health first aiders, Coaching and mentoring, Diversity working, Sustainability and Natural Working, Becoming Inclusive, Neurodiversity group, LGBTQ+ group and our staff group creating a positive and welcoming culture to work in.
If you have a disability or long-term illness that otherwise prevents you from meeting any of the essential criteria, please contact us to discuss whether a reasonable adjustment could be made.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the essential criteria for the vacancy.
The closing date for receipt of applications is 26th August and Interviews will be held virtually on 3rd/4th September.
We recognise that candidates from minority ethnic groups are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond. We are committed to taking positive action to expand the diversity of our staff team, and if you meet the essential criteria for a role and are from a minority ethnic background, you'll be guaranteed a first stage interview.
In cases where we receive a very high volume of applications, we may need to limit the number of Guaranteed Interview Scheme candidates progressing to interview.
Do you want to improve the lives of people with disabilities and vulnerable people?
Humanity & Inclusion UK is looking for an enthusiastic and committed Media & Communications Officer to help raise the profile of our life-changing work. This is a varied role, building awareness in the UK of the challenges faced by people with disabilities and other vulnerable groups caught up in conflicts and disasters worldwide.
Securing quality media coverage and strengthening our brand recognition are central to our fundraising and communications strategy. Our communications focus on our core activities – disability inclusion, emergency response, physical rehabilitation and humanitarian mine action – underpinned by our values of humanity and inclusion.
If you are motivated to find new stories and create engaging content, bring a proactive, hands-on approach and enjoy juggling multiple priorities in a small team, we'd love you to join us. You'll work in an international environment, learn new skills, and play a real part in supporting people affected by crisis around the world.
Background Information and Purpose of Post
Humanity & Inclusion is aiming for a step-change in our private fundraising and visibility in the UK. Securing quality media coverage and strengthening brand recognition are central to this. Our communications focus on HI’s core brand pillars – disability inclusion, emergency response, physical rehabilitation and humanitarian mine action – underpinned by our values of humanity and inclusion. Alongside working with journalists, we are building our media presence through partnerships and developing our in-house content production.
The main purpose of the post is to:
· Focus on the delivery of HI UK's media and communications strategy, supporting fundraising and brand awareness objectives.
· Secure high-quality coverage in target media through proactive story development, pitching and spokesperson support.
· Produce engaging digital and print content for UK audiences.
· Work collaboratively to support communications campaigns, partnerships and fundraising appeals.
· Monitor, analyse and report on media and communications impact.
Main Duties and Responsibilities
Media relations
· Work alongside the Media and Communications Manager to develop and deliver a targeted media and communications strategy that supports fundraising and brand awareness goals.
· Build and maintain relationships with UK and international journalists and producers.
· Proactively identify and pitch story and interview opportunities to secure coverage.
· Draft and distribute press releases, statements and reactive lines, including during breaking news and emergencies.
· Prepare and brief spokespeople for media opportunities and coordinate interviews.
· Facilitate media visits to overseas programmes in coordination with HI Federation and country offices and accompany journalists on visits where required.
· Contribute to applications and pitches for media fundraising appeals and partnerships.
· Work closely with communications colleagues across the HI Federation to amplify key messages and publications and adapt international content for UK media and audiences.
Content production
· Ensure that HI UK's website is well maintained and that static webpages are up to date.
· Regularly create and publish engaging news and stories on the website and social media channels.
· Develop in-house digital content (including blogs, photo stories, infographics and video) for UK audiences
· Lead on the design, layout and copy of HI UK's printed materials, using Adobe InDesign to produce professional, branded assets such as the annual report, banners and leaflets.
· Ensure that all communications reflect HI’s values and standards on consent, safeguarding, and ethical, inclusive storytelling.
Communications
· Actively contribute to HI UK's communications planning and editorial calendar.
· Work collaboratively across HI UK to increase consistency and quality of communications on HI's brand, activities and key campaigns.
· Coordinate with the private fundraising team to maximise HI UK’s brand impact and ensure that communications content strengthens supporter engagement.
· Develop media and communications activities to complement fundraising campaigns, particularly emergency appeals.
· Ensure consistent recognition of HI UK’s key funders and partners across communication channels and branded materials.
· Contribute to the roll-out of HI's global communications campaigns in the UK
· Support HI UK’s participation in public-facing campaigns with external coalitions and partners.
Other responsibilities
· Monitor and report on media coverage, comms campaigns and social media performance.
· Maintain a positive and collaborative working relationship with all colleagues and partners.
· Manage relationships with relevant suppliers and consultants.
· Represent the organisation at relevant external events and meetings.
· Keep up to date with, and adhere to, relevant legislation, regulatory procedures, innovation and best practice in the sector.
· Any other activities commensurate with the level of the post, as may be required.
Person Specification
We genuinely value diversity and are looking to build a team of people with a wide of range of personal and professional experience. If you don’t meet all of the criteria listed below but feel you would be a good candidate for this role, please apply. If you would like an informal conversation about this, please do send us an email or call us – we would love to hear from you.
Equal Opportunities Policy
HI UK is committed to diversity and inclusion. We recognise that discrimination shapes the opportunities that many people have in society and that people have different needs in order to realise their full potential.
Addressing this requires organisations to be proactive in creating environments that encourage the inclusion and development of all. Though we still have a long way to go, inclusion is central to our identity at HI UK and we are strongly committed to the continuous work that it requires.
We are particularly interested in hearing from candidates with disabilities and/or from Black and minority ethnic backgrounds, to help make us more representative. If you declare a disability and you meet the minimum requirements for the role, we will offer you an interview to demonstrate your skills. In the event that we receive a high level of applications for a role, we will invite those applicants who best meet the person specification.
Our vision is a world of solidarity and inclusion, enriched by our differences, where everyone can live in dignity.



As our Digital Fundraising & Campaigns Lead, you’ll manage and oversee the delivery of our digital fundraising and donor acquisition activities, ensuring campaigns are innovative, data-driven and aligned with our mission.
Leading a small, talented team of marketing and campaign professionals, you’ll lead the campaign development function in cross-departmental planning, including events that drive donor acquisition and fundraising.
You’ll help us tell powerful stories, deepen engagement and help grow our community of supporters, shaping end-to-end integrated digital campaigns that build and strengthen relationships and help us bring hope and practical aid to remote communities.
Alongside campaign strategy and execution, you’ll be involved in paid media activity and digital performance, providing strategic oversight, guiding agency relationships and driving continuous improvement.
Additionally, you will:
- Deliver campaigns, events, and digital initiatives
- Act as a trusted adviser to senior leadership on digital strategy
- Lead the planning and delivery of events and volunteer engagement at festivals
- Ensure budgets are well managed, and campaigns are delivered efficiently
- Develop and evaluate digital performance metrics and reporting
About You
To join us as our Digital Fundraising & Campaigns Lead, you will need:
- At least five years’ experience in digital fundraising and marketing in a charity or mission-driven organisation
- A minimum of two years’ management experience leading digital fundraising or marketing teams
- Experience writing, reviewing, and editing copy for a variety of audiences and users
- Experience in project management
- The ability to communicate clearly, assertively, and diplomatically at all levels
- Demonstrable success in developing and delivering multi-channel digital campaigns with measurable impact
- Demonstrable expertise in paid media strategy and optimisation (Google Ads, Meta, programmatic, etc.)
- Strong creative ideation and direction skills
- A data-driven approach with experience using analytics tools (e.g., Google Analytics, CRM platforms)
- Excellent and proven stakeholder management and influencing skills
- A deep understanding of digital trends, donor behaviour, and fundraising compliance
This is a remote role with a once a month visit to our Folkestone office.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The role
As Youth Advocacy Lead, you will develop and deliver GMYN’s new We Rise project, working alongside care-experienced and separated young people to transform housing and accommodation across Greater Manchester.
This role is about more than delivering a project. It is an opportunity to help change not just young people's lives but how an organisation listens to them. We are looking for an advocate who believes young people already have the answers; they simply need adults and organisations willing to listen, share power and act.
The role will combine direct work with young people, advocacy practice, organisational development and systems change. You will introduce and embed a self-advocacy approach across GMYN, supporting young people to understand their rights, build confidence and influence the decisions affecting their lives.
Alongside this, you will support GMYN colleagues to develop the skills and confidence to make advocacy part of everyday practice; not something that only happens when things go wrong. Working across the organisation, you will help us move from supporting young people for them to achieving change with them.
You will support young people to lead social action projects, distribute over grants through the We Rise Challenge Fund, influence regional housing reform, develop the creative projects and become the next generation of youth leaders across Greater Manchester.
This is a real opportunity to build something from the beginning and help create an organisation where advocacy is not an activity – it is simply how we work.
Key responsibilities
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Lead the development and delivery of We Rise, ensuring young people are meaningfully involved learning is captured throughout the project.
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Develop a self-advocacy approach across GMYN, supporting young people to understand their rights and influencing decisions affecting their lives.
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Support young people to develop leadership, advocacy and social action skills so they can shape the services, systems and decisions that affect their lives.
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Design participation opportunities using rights-based approaches, ensuring young people are equal partners in shaping services and decisions.
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Develop strong relationships across Greater Manchester to strengthen youth voice and advocacy for young people to influence change.
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Model strong safeguarding practice to ensure young people are safe and supported.
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Promote strengths-based and trauma-informed that ensure young people feel valued and heard.
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Capture insight, outcomes and learning to evidence impact and improve future practice.
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Manage project plans, budgets, reporting, and partnerships to ensure successful project delivery.
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Support GMYN to embed advocacy approaches and continuously improve how we work alongside young people.
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Promote youth-led advocacy and represent GMYN with stakeholders across Greater Manchester.
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Carrying out any other reasonable duties and responsibilities that contribute to the organisation's overall aims andobjectives.
Person specification
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Experience delivering advocacy or rights-based support with young people, such as care-experienced and separated young people.
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Understanding of advocacy approaches and how they differ from advice, counselling and key work.
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Experience supporting young people to develop and lead social action projects.
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Experience designing and delivering participation opportunities.
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Co-producing services or projects with young people and people with lived experience.
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Experience facilitating groups, workshops and activities that create safe, inclusive and empowering spaces for young people.
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Experience developing practice through training and coaching professionals and/or embedding new approaches across organisations.
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Understanding of trauma-informed approaches, strengths-based practice, and rights-based participation, including the Lundy Model.
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Experience building and maintaining effective partnerships with young people, professionals, organisations and stakeholders.
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Experience planning, coordinating, monitoring and evaluating projects, including capturing impact and learning.
Please see attached pack for further information about GMYN and the role.
In your application, please answer the questions below. Please ensure that your answers are no longer than 200 words. Your answers may be marked down if you exceed the word limit.
Alternatively, you can send an audio application if you prefer. If you send audio, please ensure that the answers are no longer than 2 minutes. Please see application pack for instructions.
At GMYN, our vision is #YoungPeopleCan, and our goal is that young people are safe, heard, and capable of great things.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Crisis Alternative Service in Hounslow
Sounds great, what will I be doing?
We are seeking a dedicated worker to manage a caseload of clients needing early intervention or prevention support with their mental health. The role involves delivering group activities and programmes, co-producing support with service users, and empowering them to engage effectively with professionals and community services. You will help develop peer support networks, monitor wellbeing and safety, and ensure all safeguarding concerns are addressed. The post requires flexibility, teamwork, accurate record-keeping, and timely completion of referrals, assessments, and reviews. You will also support colleagues, contribute to the smooth running of the service, and take part in regular supervision and professional development.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for:
We are seeking someone with proven experience supporting individuals with mental health and/or dual diagnosis, with strong knowledge of mental health conditions, recovery approaches, and relevant legislation. The role requires excellent communication, partnership-building, and case management skills, alongside the ability to work independently, as part of a team, and to support new staff or volunteers. You should have experience in planning and delivering initiatives such as groups, events, or volunteer programmes, as well as strong organisational, IT, and administrative skills. A solid understanding of safeguarding, risk assessment, and local recovery services is essential, along with the confidence to represent the organisation externally and manage work effectively under pressure.
When will I be working?
You will be required to work between 2:00pm – 10:00pm. Hours are scheduled on a rolling rota, which includes weekends and bank holidays.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
We are committed to providing high-quality, long-term care for older people, ensuring they receive the dignity, respect, and support they deserve.
As Registered Nurse, you will play a key part in creating a stimulating and compassionate environment, leading by example to promote the physical, emotional, social, intellectual, and spiritual well-being of our residents. Your expertise will support our care team in delivering outstanding clinical care while maintaining a warm and engaging home.
An enhanced DBS check will be required for this role.
Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
What We’re Looking For:
- Registered Nurse with relevant clinical experience in a care home or similar setting.
- Experience in leading a team and promoting high standards of professional practice.
- Awareness of Health and Safety regulations and best practices.
- Management of Medicines Certificate (or willingness to obtain).
- Minimum Asset Level 2 in Dementia Care (or willingness to undertake).
Employee benefits include:
- 25 days' paid holiday plus bank holidays per year (pro rata), increasing with service
- Generous pension contributions, with Employer contributions ranging from 6% to 14%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives
About Maurice House
Maurice House is one of six Royal British Legion care homes, offering high-quality residential, nursing, and dementia care to veterans and their families. Set in 12 acres of grounds, it features 77 en-suite rooms, a specialist dementia lodge for up to 30 residents, and a warm, community-focused environment supported by expert staff and a wide range of activities.
For more detailed information about the role, please see our job description attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We are looking for a proactive, resilient and compassionate Independent Domestic Violence Advocate (IDVA) to join our team supporting Victims & Survivors on a hybrid basis working both at home and from our office in Shoreham-by-Sea that may require regular travel throughout Sussex.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As an Independent Domestic Violence Advocate you will provide frontline services to support medium-risk victims of domestic abuse and work within a multi-agency framework to complete risk assessments, safety planning and offer advocacy & practical support.
Key tasks include:
- Assessing risks and needs using evidence-based checklists.
- Delivering tailored support and information.
- Working with other agencies and advocating on behalf of service users in order to help them access services to keep them safe.
- Understanding legal frameworks for protecting children and vulnerable adults.
- Providing advocacy on legal, housing, health, and financial options.
- Empowering clients to recognise domestic abuse dynamics.
- Participating in Multi-Agency Risk Assessment Conferences (MARAC) when required.
- Working with a team to deliver respectful, dignified, and sensitive services.
- Maintaining accurate and confidential case records.
- Complying with data protection laws and organisational policies.
- Staying updated with procedures, policies, and professional codes.
About You
You will need:
- Experience of working in support and advocacy with victims of domestic abuse is advantageous
- Experience managing caseloads; identifying and assessing risks and needs, providing a tailored service through individual safety planning, advocacy, emotional and practical support.
- To be able to prioritise work and deal with competing or conflicting demands/needs and interests and promote organisation interests and values.
- To ideally hold a SafeLives IDVA accreditation, relevant degree, vocational qualification or relevant experience of delivering a service and working with domestic abuse victim's/service users in a statutory, voluntary or community work setting. Additional training will be provided to achieve SafeLives IDVA accreditation if not currently held.
- Strong understanding of domestic abuse and its impact.
- Demonstrate proficiency in English, both verbally and in writing.
- Commitment to equal opportunities and diversity.
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We’re looking for an experienced debt adviser who wants to lead practice, develop colleagues, influence service delivery, and make a lasting difference for people facing financial hardship.
This is a senior, hands-on role that combines expert debt advice with practice leadership. As our lead debt specialist, you will manage a complex caseload while driving quality, supporting adviser development and helping shape the future of debt advice within a trusted local charity.
Working closely with colleagues and partners, you will influence service development and ensure that clients receive high-quality, compliant and person-centred support.
If you're an experienced debt adviser ready to influence practice, support colleagues and make a real difference in your community, we'd love to hear from you!
The client requests no contact from agencies or media sales.
Full Time – 35 hours per week
The Diocese of Chester is seeking to recruit a Diocesan Secretary who will be:
1) A senior member of the Bishop of Chester's core staff team,
2) The chief officer of the charitable business that undergirds the Diocese of Chester, and
3) The most senior, 'lay' officer of the Diocese of Chester.
The role is complex as well as important. You will need an open heart and deep courage, patience, kindness, humility, determination, and constantly reflective practice. We value competence founded on transparent good character, grounded deeply in Christian faith. You will need to be able to see over the horizon without missing the personal needs of team members, enabling both with persistent grace and strategic focus.
The successful candidate will be inspirational, humble, skilled and experienced in leadership in both ‘first-’ and ‘second-chairs’, a change manager, relational and the technical ability to fulfil the role.
This role is based in Church House, Daresbury, Warrington which is a key operational centre for the life of the Diocese.
For informal conversation, contact the Bishop of Chester - contact details in the attached documents or via the apply/redirect to recruiter button.
The recruitment pack, including job description, person specification and application form can be downloaded from the Diocesan website: Please see website address in the attached documents or via the apply/redirect to recruiter button.
Completed application forms should be returned by email - contact details in the attached documents or via the apply/redirect to recruiter button
Closing date: Sunday 23rd August 2026
Interviews: Tuesday 8th September 2026
The Diocese of Chester is fully committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
An Enhanced DBS Disclosure will be required for the successful candidate.
An Occupational Requirement exists for the postholder to be a practising Christian, in accordance with the Equality Act, 2010.
The client requests no contact from agencies or media sales.
Young People Support Worker
If you are the successful candidate, you will be joining a very tight-knit and supportive team that works tirelessly to ensure some of the most vulnerable individuals in the borough are well-cared for.
Location: Chester, Cheshire
Salary: £26,436 per annum + sleep in payments
Closing Date: 12 August, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
Young People Support Worker (+ Sleep-in Payments) – Chester
Make a real difference to the lives of young people leaving care. As a Young People Support Worker at our service in Chester, you'll support young people aged 16–18 to build the confidence, resilience and practical skills they need to live independently. You'll manage a caseload, deliver personalised support plans, promote wellbeing, and help young people access housing, education, training and employment opportunities.
You will be someone with experience supporting young people or vulnerable groups, strong safeguarding knowledge, and the ability to build trusted relationships. You'll be confident in support planning, risk assessment and multi-agency working, while taking a proactive, strengths-based approach that empowers young people to achieve their goals.
Join a values-led organisation committed to preventing homelessness and unlocking potential. In return, you'll receive excellent training, ongoing development and the opportunity to create lasting positive outcomes every day. We welcome applications from all backgrounds and are committed to building an inclusive workplace where everyone can thrive.
Please note that this job opportunity is offered as a full-time (37.5 hours per week), permanent role.
Shift Pattern
A typical week consists of two shifts. Each shift begins at 9:30am and finishes at 11pm, followed by an overnight sleep-in. The shift then resumes at 07:00am and finishes at 12:00pm the following day. This entire period is classed as one shift. Sleep-ins are a requirement of the role and attract an additional payment. Flexibility to work bank holiday is also required in line with the needs of the service.
In this role, you will:
• Ensure the safety and wellbeing of clients in the service at all times possible, including using safeguarding and emergency alert procedures where applicable
• Carry a caseload of clients for whom you will be the named key worker, and you will also take joint responsibility with your team members for the well-being and day to day support of all clients in the services
• Lead on risk and needs assessment and support planning for your key clients and contribute to ongoing needs and risk assessment of other clients in the service
• Develop and implement SMART outcomes based support plans for your key clients
• Deliver one-to one and group support opportunities within their accommodation and in the local community aimed at increasing resilience in the clients we work with
• Proactively work in partnership with multiple agencies including statutory teams, to support the well-being of Depaul clients in accordance with data protection and information sharing protocols
• Adopt a flexible, reflective and creative approach in your engagement with clients and personalised in your support to them
• Involve clients in the decisions made about them and encourage participation in Depaul’s wider community programme of activities
• Support all clients to participate in Education, Training, Employment and Volunteering opportunities as appropriate to the development of their skills, assets and aspirations
• Have responsibilities as part of the team for ensuring the health and safety of the environment for clients, staff, visitors and volunteers through regular checks and reporting
• Have responsibility as a member of the team for preparing the accommodation for new clients to move into and supporting the client to settle in
• Support and facilitate the work of the volunteers who add value to the work that we do
• In conjunction with Senior Worker, ensure that regular health and safety inspections are carried out in DePaul’s managed properties. To respond to reported repairs in a timely manner and to review health and safety risk assessments with the senior worker
• To interview and assess suitability of referrals to the criteria and objectives of the project
• Undertake further duties as commensurate to the role and identified by your line manager
• To participate in internal/external meetings and attend Core training events
• Demonstrate a commitment to client involvement by advocating client involvement opportunities, for example by actively promoting the Voice of Depaul to clients and holding residents meetings
• To maintain appropriate young person files and ensure clear and concise written records
About You
When completing your application form please address all the points set out below.
• Experience in working with care leavers, young people or other vulnerable groups
• Experience of Safeguarding in children and adults and operating safeguarding requirements and procedures
• Experience of using Risk Assessments and Support Planning tools
• Experience of managing a case load, recording and record keeping
• Experience of lone working
• Excellent communication skills, literacy, numeracy and IT skills
• Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.
• High level understanding of professional boundaries and ability to maintain boundaries
• An understanding and commitment to working in an assets based way
• Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination
• Commitment to promoting an environment, which has the highest regard for the Health and Safety of others
• High level understanding of professional boundaries and ability to maintain boundaries
• Effective collaborative working
• Ability to effectively reflect on own practices for ongoing learning and development
• Respect for the values and ethos of Depaul and its founding partners
What You’ll Receive
· Tailored training and development
· Flexible working options where suitable
· 26 days annual leave, rising with service
· Family friendly leave policies
· Pension scheme with employer contributions up to 7%
· Employee Assistance Programme with 24/7 GP access
· Discounts across retail, travel, food, fitness and more
· Cash health plan for you and your family
· Death in service benefit
· Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.





