Impact and insights manager jobs in Westminster, greater london

Greenpeace is a movement of people who are passionate about defending the natural world from destruction. Their vision is a world where everyone has equal access to clean air, water, and energy; where the nature we love is protected, precious habitats are restored and communities are united by ambitious climate action.

Greenpeace UK’s mission is to halve emissions and restore biodiversity by the end of this decade in a fair and equitable way. Their three-year plan outlines how Greenpeace UK (GPUK) is going to play a vital role in getting there.

Their recently established Events & Operations hub brings together donor-facing events and the operational systems and processes that underpin high-value fundraising, creating a cohesive function that supports outstanding supporter experiences and sustainable income growth.

We are looking for an organised and proactive Events & Operations Officer to play a key role within this function and deliver the experiences, systems and insight that support Greenpeace UK’s Major Donor, Trusts & Foundations and Legacy fundraising programmes.

This is far from a typical events role. Working closely with the Events & Operations Manager, you will lead on many of the team’s cultivation and stewardship events, creating opportunities for supporters to connect directly with Greenpeace’s mission and impact. You could be coordinating major donor networking events, organising behind-the-scenes briefings with campaigners, delivering legacy stewardship events, supporting unique supporter experiences, or helping to bring prospects together through creative events and workshops.

Alongside event delivery, you will play an equally important role in the operational side of the team. From CRM reporting and data management to process improvement and cross-organisational projects, you will help create the systems and infrastructure that enable fundraisers to spend more time building relationships and securing income.

This role will suit someone who enjoys variety, loves making complex projects run smoothly, and takes genuine satisfaction from both delivering exceptional experiences and improving the processes behind them. It is an opportunity to work closely with an experienced manager, take ownership of significant areas of work, and help shape a function that continues to evolve.

Please note that we are specifically seeking candidates with experience of high-value fundraising events, including donor cultivation and stewardship events. This role is not suitable for candidates whose experience is primarily in challenge events, community fundraising events or other mass participation fundraising programmes.

As Events & Operations Officer, you will:

• Lead the delivery of many of Greenpeace UK’s high-value cultivation and stewardship events, taking ownership of planning, logistics, supplier management and on-the-day delivery
• Support a diverse programme of donor events, including networking events, campaign briefings, webinars, roundtables and supporter experiences that bring donors closer to Greenpeace’s work
• Support the delivery of flagship events led by the Events & Operations Manager, helping to create exceptional experiences for major donors, legacy supporters and prospects
• Work across the Key Relationships team to ensure events are embedded within supporter journeys and contribute to engagement, stewardship and income growth
• Design and maintain CRM reports and dashboards, providing fundraisers with the insights they need to manage portfolios, track pipelines and forecast income
• Maintain accurate and compliant CRM records, supporting data integrity, GDPR compliance and effective reporting
• Identify and implement process improvements that help fundraisers spend more time building relationships and less time on administration
• Act as a key operational link with colleagues across Data & Insight, Finance and other teams, helping to improve systems, processes and ways of working
• Support team coordination, planning and cross-organisational projects while contributing to the continued development of the Events & Operations hub

Essential skills and experience:

• Proven success delivering high-value fundraising events, with responsibility for planning, logistics and execution
• Strong experience using CRM databases such as Salesforce, Raiser’s Edge or similar platforms for data entry, reporting, and record maintenance
• Meticulous attention to detail and a commitment to delivering high standards
• Excellent organisational and project management skills, with the ability to manage multiple priorities, coordinate complex logistics and meet deadlines
• Strong stakeholder management and communication skills, with the ability to build effective relationships with colleagues, suppliers and supporters
• A proactive and collaborative approach, with the confidence to identify inefficiencies, improve processes and work effectively across teams
• Clear evidence of working in a values-driven way, demonstrating commitment to collaboration, inclusion, continuous learning and role-modelling organisational values consistent with Greenpeace UK

Desirable, but not essential:

• Experience of both major donor and legacy fundraising events
• Experience contributing to process improvement, systems development or fundraising operations projects

Diversity and Inclusion

Greenpeace UK recognise the value in having a diverse workforce, as well as the importance of creating equal opportunities for all. Applications are welcomed and encouraged from people of all backgrounds.

Applications are particularly encouraged from people of colour, disabled people, and people who identify as working class now or in the past.

Candidates will be selected based on how well they meet the criteria for the role and all applicants will be treated fairly throughout the recruitment process. To find out more, including the many ways that diversity and inclusion is encouraged and promoted at Greenpeace UK, please click here.

If you have any specific requirements which would enable you to participate in the recruitment process more fully, in particular if these relate to a disability or access issue, please contact Laura at QuarterFive as soon as possible. If you require the job pack in a different format, please get in touch and we will happily provide you with one.

Anti-racism and inclusion commitments

Greenpeace UK wants its team to reflect the diversity of the communities it works alongside. It is committed to fairness, inclusion, and challenging discrimination and oppression in all its forms.

The environmental sector still has further to go when it comes to representation. Greenpeace UK has published ambitious race representation targets and, through its Anti Racism Plan, is working proactively to achieve stronger representation of people of colour, particularly within leadership positions.

As part of this commitment, a Guaranteed Interview Scheme (GIS) is being piloted. Greenpeace UK aims to offer an interview to everyone who opts into the scheme and meets the essential criteria. Guaranteed interview applications will be processed by QuarterFive and shared only with the Greenpeace UK recruiting manager and HR team.

If you identify as a person of colour and meet the essential criteria for the role, you can choose to opt in to the Guaranteed Interview Scheme via the screening questions for application via CharityJob. 

Don’t meet every single requirement? Research shows that women and people of colour may hesitate to apply unless they meet every area of the person specification. If you’re excited about this role but don’t meet all the criteria, you are encouraged to apply.

Employee benefits

Employee benefits include: 

• 25 days annual leave for full-time staff, with additional leave accrued according to length of service up to a maximum of 32 days
• Once a month, all Greenpeace staff take an organisational ‘breather’ day where the office closes with no expectations of output on these days
• Office closure normally occurs between Christmas and new year and staff are not required to use annual leave to cover this period
• Employer pension contribution of 8.5% of basic salary, provided employees contribute at least 3%
• Interest free season ticket loan, or a tax efficient bicycle loan
• Life assurance scheme (4 x annual salary)
• Employee Assistance Programme that includes access to free confidential advice with a qualified counsellor

This role covers our Senior Social Media Officer’s maternity leave and takes full ownership of our social media strategy and execution across all platforms. This is a highly autonomous role requiring strategic thinking, creative leadership and strong analytical skills.

You’ll thrive in a fast-paced, varied working environment and be full of creative ideas. You’ll be as happy filming and editing engaging videos, as you are leading content planning or campaign delivery. You’ll be adept at making short, snappy videos for Instagram and longer form content for LinkedIn. You’ll have an eye for design and be confident on Canva.

You’ll be confident making independent decisions, managing multiple projects simultaneously and know how to unearth stories that bring our mission to life. A collaborative approach will be at the heart of how you work as you help position Chefs in Schools as an innovative changemaker in school food.

What else do you need to know?

The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply anyway.

We are dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission. You may be just the right candidate for this or other roles. We encourage applicants from all backgrounds, especially those from underrepresented communities, to apply.

We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and work hard to create a welcoming working environment for everyone. If you need adjustments to the interview process please let us know.

As we work with children & young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.

Key responsibilities:

● Develop and implement quarterly social media content planning aligned to organisational priorities, ensuring strategic forward-planning across all platforms

● Lead audience and sector-wide research to reach a diverse follower base through targeted content and share best practice across the charity

● Develop platform-specific strategies for underutilised channels, making data-driven recommendations about platform investment

● Create exciting, constantly evolving content across videos, graphics and copy that drives specific actions and conversions

● Maintain and develop brand consistency standards and content frameworks across all organisational social media channels

● Manage regular creative brainstorms to build a bank of content ideas and champion creative innovation

● Plan, pitch and deliver social media campaigns and organisational content programmes end-to-end, from concept through to launch and beyond — including production coordination, communications planning and stakeholder management

● Lead photoshoot planning and content production end-to-end, managing external agencies and professional photographers where required

● Plan and manage school visits strategically to maximise content output, coordinating permissions, logistics and team involvement and building ongoing relationships with school kitchen teams

● Develop briefs and guidance to empower wider team members to gather suitable content when needed

● Lead conversations on social channels, proactively sharing sector news with organisational commentary to position us as a thought leader, and build and maintain strategic relationships with relevant networks, schools, chefs, partners and influencers

● Plan, pitch and create strategic content to maximise partnerships, patrons and ambassadors, proactively identifying opportunities and ensuring prominent placement on our platforms

● Deliver analytics with strategic insights and recommendations, tracking meaningful KPIs including conversions, target audience growth and actions taken

● Use data to optimise strategy and prove return on investment, setting targets and deadlines for performance improvement based on insights

● Champion diversity, equality and inclusion in all social media content, and work collaboratively with the wider communications team sharing expertise on brand standards and best practice

Essential skills & experience:

• Demonstrable experience leading social media strategy and delivery across multiple platforms

• Proven ability to plan and deliver campaigns end-to-end with minimal oversight

• Strong creative skills with ability to produce engaging content across formats (video, graphics, copy)

• Strategic thinker who links social media activity to organisational goals

• Excellent attention to detail and commitment to quality standards

• Confident working autonomously and making independent judgements

• Experience using analytics to drive strategy and demonstrate impact

• Solutions-focused approach with proactive problem-solving skills

• Strong interpersonal skills and ability to build relationships with diverse stakeholders

• Commitment to diversity, equality and inclusion

• Belief in our mission to improve children’s health through better food and food education in schools

Desirable skills & experience:

• Experience in the charity or public sector

• Knowledge of school food, education or public health sectors

• Experience managing relationships with external agencies or freelancers

• Understanding of brand development and consistency frameworks

• Experience using social media scheduling and management tools

Benefits

You would be joining a friendly, supportive team who work hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.

We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays. We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.

We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

Events Assistant
Contract: Permanent
Work Pattern: Full Time, 35 hours per week
Salary: £24,479 per annum
Location: London E8/ Belfast BT15, NI/ Newton Abbot TQ12/ Sheffield S1/ Remote within the UK
NCB promotes a hybrid, flexible way of working with 2 days working in the office if based in London.

The Vacancy

This is an exciting opportunity in NCB’s newly formed Centralised support functions, supporting the Business Support and Events teams and linking with the Project Support team.

Post holders will support the operational delivery of activities across their team, working closely with colleagues in their own and aligned teams to provide consistent support.

Events colleagues support the planning, logistics and delivery of online and in-person events, while Business Support colleagues provide business administration, facilities and organisational support. Post holders will also provide flexible support across the wider organisation to help deliver business objectives as necessary.

The roles require close working with a range of internal and external stakeholders.

A key requirement is the ability to deliver consistent, high-quality work and maintain accurate, timely records.

About NCB

For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.

Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.

The Benefits

• 30 Days Annual Leave
• Generous Pension Scheme
• Cycle to work scheme
• Flexible Working
• Winter Holiday Closure & Break
• Employee Assistance Programme

Closing date: 8am, Wednesday 15th July 2026
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

No agencies please.

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

Business Support Assistant
Contract: Permanent
Work Pattern: Full Time, 35 hours per week
Salary: £26,936 per annum
Location: London Fields, E8
NCB promotes a hybrid, flexible way of working with 2 days working in the office.

The Vacancy

This is an exciting opportunity in NCB’s newly formed Centralised support functions, supporting the Business Support and Events teams and linking with the Project Support team.

Post holders will support the operational delivery of activities across their team, working closely with colleagues in their own and aligned teams to provide consistent support.

Events colleagues support the planning, logistics and delivery of online and in-person events, while Business Support colleagues provide business administration, facilities and organisational support. Post holders will also provide flexible support across the wider organisation to help deliver business objectives as necessary.

The roles require close working with a range of internal and external stakeholders.

A key requirement is the ability to deliver consistent, high-quality work and maintain accurate, timely records.

About NCB

For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.

Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.

The Benefits

• 30 Days Annual Leave
• Generous Pension Scheme
• Cycle to work scheme
• Flexible Working
• Winter Holiday Closure & Break
• Employee Assistance Programme

Closing date: 8am, Wednesday 15th July 2026
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

No agencies please.

About Ataxia UK 

Ataxia’ is an umbrella term for a group of progressive, neurological conditions which involve problems with co-ordination, balance and speech caused by disruption of the messages sent from our brains to our muscles. 

Ataxia UK funds research into cures and treatments for ataxia, including stem cell and gene therapy. By collaborating with ataxia researchers across the globe, and pharmaceutical and research organisations, we’re confident that cures can one day be found. Until then, we work towards getting better treatments for people with ataxia and providing information and  support to everyone affected. Improving their quality of life and helping to slow the progression of the disease.   

About the Role   

As our Financial Controller, you'll lead the day-to-day financial operations of the charity, ensuring robust financial controls, accurate reporting and efficient processes that support our mission. You'll oversee month-end reporting, budgeting, forecasting and financial analysis, providing clear insights to inform decision-making across the organisation. Working closely with colleagues throughout the charity, you'll manage grant and restricted fund reporting, support annual planning, drive continuous improvement in financial systems and processes, and lead a small finance team. You'll also play a key role in ensuring compliance with charity accounting standards, governance requirements and best practice.

About you 

We're looking for a qualified accountant (ACA, ACCA, CIMA ,CIPFA or similar) with at least five years' post-qualification experience and a proven track record in senior finance or audit roles. You'll be confident leading finance operations, managing staff, and turning complex financial information into clear, actionable insights.

You'll bring experience of charity finance, including grant management, restricted and unrestricted funds, and Charity SORP, alongside strong skills in Xero and Excel. Experience with Fathom and Raiser's Edge (or similar CRM/database systems) would be an advantage.

Just as importantly, you'll be passionate about making a difference for people affected by ataxia. You'll understand the barriers faced by disabled people, approach our members with empathy and respect, and share our commitment to equality, inclusion and ethical medical research.

This is an opportunity for a skilled finance professional to use their expertise to help drive our mission and make a meaningful impact.

Benefits of working for us. 

• 25 days annual leave pro rata (rising to 30 with a length of service)
• Extra holiday day for your birthday
• Access to a free Health Plan, Employee Assistance Programme & Employee Hotline
• Flexible hybrid working
• Pension scheme
• Enhanced maternity and co-parental leave
• Cycle to work scheme
• Training and development opportunities
• Accredited Living Wage Employer

Please see full Job Description for further details including Person Specifications. Your covering letter will be used to assess you against the person specification for this role.

*First round interviews will take place online. Second round interviews will take place in person at our office in Highgate.*

The Role

Join the Law Society's Data and AI team at an exciting stage of our data transformation journey. Having recently implemented our first enterprise Data Platform, we're looking for an Analytics Engineer to help shape the next phase of our data and analytics capability.

In this role, you will design, build and maintain trusted data models and analytics products that enable reporting, generate valuable insights and support informed decision-making across the organisation.

Working closely with data engineers, analysts and business stakeholders, you'll transform complex data into well-governed, reusable analytical models that power reporting tools such as Power BI. You'll also play a key role in improving data quality, enhancing data accessibility and ensuring colleagues can confidently find, trust and use data to drive business outcomes.

This is an excellent opportunity to join a knowledgeable and growing Data and AI team where you'll have the chance to influence best practice, work with modern technologies and contribute to the continued evolution of our data platform.

What we're looking for

We're looking for someone with a passion for data and analytics who can bridge technical expertise with business needs. You will have:

• Strong SQL skills and experience designing reliable, scalable and maintainable data models, optimised for BI tools such as Power BI.
• Experience developing reports, dashboards and semantic models using Power BI or similar analytics platforms.
• Knowledge of modern cloud data technologies such as Databricks, Snowflake or Azure Data Factory.
• An understanding of data governance, data lineage and data quality principles.
• The ability to work collaboratively with stakeholders to translate business requirements into practical data solutions.
• A proactive, collaborative approach with a commitment to continuous improvement.

Desirable skills include:

• Experience using Git and Python.
• Experience working within Agile delivery environments.
• Relevant cloud or data certifications.

What's in it for you

This is an exciting opportunity to join a respected membership organisation with a strong reputation for excellence and legal expertise. You'll work alongside talented colleagues who are passionate about using data to deliver meaningful impact across the organisation.

At the Law Society, we're committed to fostering an inclusive workplace where equality, diversity and inclusion are valued, and where our culture is built on trust, clarity, excellence and respect.

We offer:

• Hybrid working.
• A generous and flexible benefits package.
• A supportive and collaborative working environment.
• Excellent opportunities for learning, development and career progression.

Please note: if you are an internal applicant, Pay Policy will apply.

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

Director of Community Services
£80,000 pa plus excellent benefits
Remote working
Permanent, 35 hours per week

This is a key senior leadership role, responsible for shaping and leading RNID’s community services so that we change lives one by one. The Director of Community Services will lead our flagship RNID Near You services and Contact RNID, with responsibility for business development, operational delivery, service quality, safeguarding, volunteer management and continuous improvement.

As Director of Community Services you will:

• Provide strategic leadership for RNID’s community services, setting a clear direction, maintaining strong delivery discipline and maximising impact for our service-users.  

• Set and maintain high standards for service quality and assurance, ensuring consistent practice, effective compliance arrangements and a culture of learning and continuous improvement.  

• Grow RNID’s community services by maximising opportunities to establish new RNID Near You services and maintaining a strong future services roadmap.  

• Strengthen safeguarding across RNID, ensuring systems and processes are proportionate, robust and effective in protecting service users, staff and volunteers.  

• Lead volunteer management across RNID, ensuring services have the volunteer capacity they need and that volunteers are well trained, supported and recognised.  

• Drive continuous improvement and further modernisation of services, ensuring they meet community needs. Improve the efficiency of services, helping RNID reach more people.  

• Foster a culture of strong performance management across all services, using insight into demand, quality, risk and impact to support effective decision-making and delivery.  

• Build and strengthen partnerships, particularly with NHS trusts, commissioners and other funders, to grow and improve services.  

• Play an active role in collective leadership and decision-making as a member of the Senior Leadership Team, modelling values-led, inclusive leadership and creating a culture of accountability, learning and continuous improvement.  

You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Outlook, Excel, Word.

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. We work with our communities and partners across industry, government, charity, education and more to change life for the better. 

RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 12 July 2026

Interview dates as below:

1. Stakeholder sessions: 20th & 21st July 2026
2. Final panel interviews: 27th & 28th July 2026

The Latin American Women’s Rights Service (LAWRS) is a human rights and feminist organisation led by and for Latin American migrant women in the UK. Our work is dedicated to supporting the immediate and long-term needs of Latin American migrant women exposed to violations of their fundamental human rights; facing violence against women and girls, exploitation or trafficking; enduring difficult living and working conditions in low paid jobs, and facing barriers to social protection.

The Head of Policy and Public Affairs will provide strategic leadership in developing and delivering LAWRS’ key influencing and media priorities and policy positions. The post holder is responsible for maintaining a contextual analysis and overview of key trends and issues in current affairs and the sectors that impact the organisation’s work, brand, profile and external positions. 

This post is open to Latin American women only* in accordance with the Equality Act 2010. We particularly welcome applications from disabled and LGBTQ+ candidates as they are currently underrepresented within the team.

*women who identify as Latin Americans (1st and 2nd generation) and speak Spanish and/or Portuguese

Please note that only applicants with the right to work in the UK covering the duration of the contract will be considered for this position.

About the role

Cardiomyopathy UK's Director of Research and External Affairs leads the charity's research, policy and advocacy, and communications and marketing functions, with a team of four staff. The post-holder sets the strategic direction of the directorate, drives high-quality delivery,  upholds the charity's values, and represents the charity externally. The Director is a member of the charity's Leadership Team, working closely with the CEO to steer the charity forward. 

For the right person, this is an opportunity with real strategic scope. We want to build on our strong policy positions and evidence base and translate them into more proactive campaigning and influencing, moving from good policy thinking to concerted public affairs activity, strategic stakeholder engagement, and campaigns that achieve real change. 

The Director will also lead the next phase of our research work, following our inaugural research grant-funding activity and James Lind Alliance top ten work. They will work with the Research Manager and our clinical and academic partners to better define and deliver our ambitions.

Raising awareness of cardiomyopathy, its signs, symptoms and genetic risk, is also within the team's scope. Too many people are still diagnosed late because neither they nor their GP knew what to look for. The Director will drive our communications and marketing agenda purposefully, equally ensuring the charity’s external profile is actively managed and enhanced.

About you

We're looking for a leader who is a collaborative and inclusive, able to build trust with staff, colleagues, external partners and the Board. They will have strong strategic, analytical and planning skills, with the ability to develop coherent strategies. They will have experience as a senior leader/ manager in a charity, health, research or patient-focused organisation. See the Person Specification for further details.
 
Why join us?

Cardiomyopathy UK is the national charity for people affected by cardiomyopathy. We provide specialist nurse support, peer support, wellbeing services and trusted information to thousands of people each year, as well as influencing policy, supporting advocacy, and funding and enabling better research.

We are ambitious about our future. We are committed to quality, accountability and continuous improvement. Most importantly, we are committed to ensuring that everyone affected by cardiomyopathy can live well with the condition.

We are a family friendly employer with flexible and hybrid working. We offer an enhanced Employee Assistance Programme, additional annual leave linked to length of service, and an extra special occasion day each year.

We are midway through our five-year strategic plan, at a genuinely exciting moment, both for the charity and for cardiomyopathy more broadly. If you are excited by the opportunity to shape our Research and External Affairs work, lead a strong team and ensure we can clearly demonstrate the impact of our work, we would love to hear from you.

This is a brand-new opportunity to set and lead the vison for delivering an outstanding, insight-led and supporter focused experience. As Head of Supporter Experience, you will lead and shape significant change in how supporters engage, feel and connect with our work at the Motor Neurone Disease (MND) Association. At a transformative time for the MND Association, you will define and deliver the strategy that brings joined-up and sustainable supporter journeys to life and lead a team delivering excellence in supporter care.

You will bring strong experience in supporter or customer experience, a sharp analytical mindset and the ability to lead change at pace. As Head of Supporter Experience, you will turn insight into action, set clear direction and work collaboratively across teams to build journeys that are personalised, consistent and meaningful. Your work will directly influence supporter loyalty, growth, action and long-term income.

As the Head of Supporter Experience, you will ensure every interaction reflects our values and the impact our supporters make.

Key Responsibilities 

• Set and lead the vision for supporter experience across all touchpoints
• Champion supporter-first decision making across the MND Association
• Design and optimise end-to-end supporter journeys, including Supporter Care
• Establish clear experience standards for welcome, nurture and reactivation journeys
• Use insight, data and CRM to deliver personalised, multi-channel engagement
• Develop performance frameworks covering satisfaction, retention and loyalty
• Ensure compliance with data protection and sector standards
• Work across teams to deliver a consistent, joined-up supporter experience
• Lead and develop a team focused on supporter care and experience

About You 

• Significant experience in supporter or customer experience, fundraising or relationship management
• Proven delivery of experience strategies that improve engagement and retention
• Strong analytical skills, using insight to drive decisions
• Experience working with CRM systems and data-led approaches
• Knowledge of GDPR and data protection principles
• Experience leading teams and driving change
• Strong communication and influencing skills
• Experience designing and delivering supporter journeys end-to-end
• Experience embedding test-and-learn approaches

Further information about working for the MND Association and full job description is available in the attached Candidate Pack. 

Hybrid Working Expectations: 1 day per week London office attendance and a minimum of 1 day per month requirement to attend the Northampton office.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. 

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. 

What We Offer 

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays 
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies 
• 24/7 GP access via phone and video 
• Life assurance and confidential counselling helplines 
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave) 
• Access to Benefit Hub for discounts on everyday shopping 
• Enhanced pension scheme 
• Opportunities for training and personal development 
• Hybrid working 

About Us 

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.   

This is a pivotal leadership role at the heart of Stewardship’s customer operations. You will lead a dedicated team responsible for delivering operational excellence across our primary platforms, ensuring that the systems, processes and controls supporting our services are effective, scalable and aligned with our mission.

This dynamic and strategic role offers a unique opportunity for an enthusiastic leader who is passionate about serving our organisation’s Christian mission. As the leader in this role, you will have proven ability to drive operational efficiency and implement best practice. You will prize quality and attention to detail, and innovation, focusing on growing the Kingdom of God through operational efficiency and excellence.

Occupational Requirement (OR)

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Interviews to be held early August

Do you have experience partnering with senior leaders to deliver people-focused solutions that support organisational success? Are you passionate about helping teams navigate change, build capability and create inclusive, high-performing cultures? Then join Shelter as an HR Business Partner and play a key role in helping us deliver our mission to defend the right to a safe home. If this sounds like you, please get in touch, expect robust interview questions as we want the best HR partnering for our charity and the most competent ER knowledge. In return will offer a supportive team environment, working from home, competitive salary and very generous staff benefits.

About the role

As part of Shelter’s HR Business Partnering team, you will work closely with directorate leadership teams to understand business priorities and translate these into effective people plans that support organisational objectives. You will provide strategic HR advice and coaching, lead on organisational change initiatives, and ensure people considerations are embedded into decision-making across your client areas.

You will build strong and influential relationships with leaders, helping them develop capability, manage performance, navigate employee relations matters and create positive workplace cultures. Working collaboratively with colleagues across the wider People Directorate, you will support the delivery of organisational development initiatives, workforce planning and cultural change programmes that enable Shelter to achieve its strategic ambitions.

Role specifics

As our HR Business Partner, you will be an experienced HR professional with strong business partnering and employee relations expertise. You will have a proven ability to work with senior stakeholders, providing both support and constructive challenge to help drive business performance and people outcomes. You will be confident leading on organisational change projects, interpreting employment legislation and applying HR best practice in a complex and geographically dispersed organisation.

You’ll act as the HR lead on change initiatives and transformational programmes, ensuring change is delivered effectively and with consideration for colleagues impacted. You’ll use HR data and insights to support decision-making, help leadership teams identify workforce priorities and champion a high-performance culture across your directorates.

You will also work closely with Trade Union representatives and internal stakeholders, supporting positive employee relations and helping ensure that organisational policies and practices are applied fairly, consistently and in line with Shelter’s values.

Apply to be part of our team and be the change you want to see in society.

Benefits

We offer a wide range of benefits, including 30 days of annual leave (+ bank holidays), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The HR Business Partnering Team provides the strategic lead on people management and organisational development at Shelter. We aim to enable the organisation to have the right Culture, Capacity and Capability to achieve its purpose. We do this through providing Employee Relations and Business Partnering support, partnering with specific directorates within the organisation to understand business needs and advise on people initiatives which support the delivery of directorate objectives. Working with colleagues within the wide people directorate to delivery cultural and structural change management initiatives tailored to the needs of the business. Supporting the Head of HR Business Partnering in the continued development and delivery of the wider people plan.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions ofpeople are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in thefundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health,wellbeing and human rights of those we support, and enabling them to live free from harm,abuse and neglect. All our staff will be expected to observe professional standards ofbehaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Ashinaga UK is recruiting a Programme Coordinator (Maternity Cover) to support the delivery of the Ashinaga Africa Initiative (AAI) leadership scholarship programme for African Scholars studying in the UK. As part of a mission-driven global organisation, the coordinator will play a key role in ensuring smooth programme operations, student support, and administrative excellence throughout the annual Scholar cycle. This role is ideal for someone who is organised, proactive, and passionate about helping young leaders thrive. The coordinator will work closely with the Programme Manager to streamline processes, support events, maintain essential systems, and strengthen the overall Scholar experience across the year. 

The Ashinaga movement was founded in Japan in the 1960s and has since expanded across the globe, empowering over 120,000 orphaned youth with access to education and support to achieve their full potential. The Ashinaga Africa Initiative was launched 11 years ago with the aim of equipping future leaders for Africa through undergraduate scholarships and leadership development opportunities. Ashinaga UK is proud to be part of this global movement, contributing to the mission of transforming lives and communities through education. Our work is primarily in the UK through collaboration with university partners and donors.  

This role is offered on a 12-month fixed-term contract to provide maternity cover.

Programme Coordinator

• Location: Hybrid. Candidates must be willing to travel regularly for programme activities and team meetings.
• Contract: Full-time, Monday to Friday with occasional work on weekends or evenings. 
• Hiring Date: mid to end August 2026 (fixed term 12-month contract, Maternity Cover). 
• Salary: £30,000 - £32,000 dependent on candidate’s experience. 
• Pension: You will be enrolled in our Personal Pension Scheme and Ashinaga UK will match your contributions by up to 8% of your basic salary. 
• Holiday allowance: 24 days per annum (pro rata - in addition to public holidays). 
• Probation: The postholder will be subject to a three-month probation period. 
• Right to Work: Ashinaga UK does not sponsor work visas. Applicants must already have the right to work in the UK. 
• Deadline for applications: July 10th. Applications will be reviewed on an ongoing basis. 

Key Responsibilities

Programme Coordination & Operations 

• Support the end-to-end delivery of Ashinaga UK’s annual programme cycle (including university preparation camps, inductions, monthly calls, workshops, summits, and graduation activities). 
• Deliver administrative logistics, schedules, venues, travel arrangements, and programme communications. 
• Coordinate event speaker invitations, facilitator briefs, and session materials. 
• Track Scholar attendance, progress and compliance across the year. 
• Draft Scholar-facing policies to support effective delivery of the programme. 
• Supporting with university admission processes and student visa applications.

Scholar Support 

• Support Scholars in their academic, personal and professional development through the AAI leadership framework, including check-ins, coaching and progress tracking. 
• Assist in the development, organisation, and delivery of student support programming such as leadership events, workshops, and one-on-one coaching call logistics.
• Support Scholars as they develop their Ashinaga Proposal social impact projects. 

Data & Systems Management 

• Maintain programme records, databases, and reporting tools (including through our Scholar App, CRM, and internal systems). 
• Support line-manager in monitoring programme KPIs and documenting insights. 

Communication 

• Write articles, Scholar profiles, and programme updates for use on the Ashinaga UK website, newsletters, and external reports. 
• Create multimedia content (photos, short videos, social media material) to showcase Scholar stories and impact 

Essential qualifications, experience and skills: 

• A Bachelor’s degree or equivalent experience 
• Right to work in the UK 
• Strong organisational and administrative skills 
• Excellent attention to detail 
• Ability to manage multiple priorities and meet deadlines 
• Excellent communication and interpersonal skills 
• Knowledge of the UK higher education system
• Ability to work independently and collaboratively 
• Adaptable and comfortable in a fast-paced environment 
• Values aligned with Ashinaga’s ethos, vision, and mission 
• Ability to travel regularly in the UK.

Desired skills and experience: 

• Experience working with university students or international students, particularly from sub-Saharan Africa 
• Experience working with or volunteering in charities or NGOs 
• Experience using data management systems
• Understanding of UK university admissions processes as well as UK student visa application processes
• Understanding of global development and current affairs 
• Passion for social impact, leadership, and African development 
• French or Portuguese language efficiency is a bonus. 

Competencies and mindset: 

• Proactive, self-driven mindset 
• Strong problem-solving skills 
• Comfort with logistics and project management 
• Ability to build trust and supportive relationships with Scholars 
• Passion for widening access to education

Ensuring those who served are always supported.

Founded in 1681 by King Charles II, the Royal Hospital Chelsea has stood for centuries as a national symbol of gratitude to the soldiers who have served our country, and is home to the iconic Chelsea Pensioners. Today, the Hospital’s job remains to ensure that those who have served are always supported.

We are now looking for a skilled Marketing Officer to contribute to and deliver effective marketing campaigns to help meet the organisation's core strategic objectives. This is an exciting role within the Marketing and Communications team and a fantastic opportunity to join an historic organisation, the home of the iconic Chelsea Pensioners since 1692.

The successful candidate will have a strategic mindset and relevant experience of managing delivering impactful multi-channel campaigns and email marketing for a range of audiences, and ideally at a nationally recognised organisation within the military, charity, cultural or public sectors.

Where you fit in

You’ll join an ambitious marketing and communications team focused on raising the Royal Hospital’s profile, increasing fundraising income, and building new audiences through strategic, emotive and measurable communications.

Your work will directly contribute to protecting and securing the future of the Royal Hospital Chelsea - helping us reach supporters, donors, and the veteran community with stories that inspire action and demonstrate undeniable impact.

What you’ll be doing

You’ll be delivering a range of digital and traditional marketing campaigns for stakeholders across fundraising, commercial and heritage parts of the organisation – including the Chelsea Pensioners Veterans Outreach programme, which aims to combat loneliness and isolation in older veterans across the UK.

You’ll drive our delivery of e-newsletters and supporter journeys through dot digital, and report on trends and insights in order for us to learn and improve.

We want someone who is:

• A skilled and confident executor, who is experienced in consumer marketing and promoting a wide range of projects including public events to the right audiences.
• A confident email marketeer, with experience of welcome and supporter journeys and supporter e-newsletters.
• Creative in crafting compelling marketing content to deliver effective, multi-channel marketing campaigns.
• Experience of working with a range of partners to help raise awareness and engagement, as well as suppliers such as designers and photographers.
• Relevant marketing experience in a military, charity, cultural or public organisation would be particularly advantageous.

To apply please submit your CV and a covering letter of up to 500 words.

Early applications are encouraged as we will be reviewing applications and interviewing candidates throughout the recruitment process.