Impact and learning manager jobs
ID: 1845 Psychotherapist, Arts Therapist, Counsellor
Service: Growing Minds, Off Centre, an African, Caribbean Heritage therapeutic service for Children and Young People.
Salary: £36,501 - £40,024 FTE per annum (£21,900.60 - £24,014.40 per annum, pro rata) Inclusive of Inner London Weighting
Location: Unit 7, Textile Building, Hackney, London, E9 and outreach locations
Hours: 22.2 hours per week (part time) with either Monday or Thursday evening to 8:00pm. Requirement to work on Wednesdays.
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity for a therapist who wants to make a difference to the lives of children and young people, 11yrs to 25yrs, of African, Caribbean heritage in City and Hackney
Young black people disproportionately report inequality, racism and discrimination on a routine basis. Many ACH children, young people and families are succeeding in Hackney, however young people from ethnic minority communities are over-represented in terms of child protection plans, looked after children and school exclusions and inequalities in health. If you feel passionate about making a difference in this area we would like to hear from you.
Our Growing Minds Service provides practical, emotional and mental health wellbeing support to children and young people aged 11-25 from African and Caribbean Heritage (ACH) communities; focusing on two key transition points in their lives (primary to secondary school and childhood to adulthood). The service is designed to increase the capacity of ACH communities to harness potential, identify and support children and young people’s mental health needs, and to establish a clear pathway into direct support.
We are seeking candidates from African and Caribbean Heritage in order to reach out to children, young people and young adults in these communities. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Main responsibilities
As a therapist you will be responsible for undertaking assessments, delivering 1-1, time limited, outcome focussed sessions with young people for up to 24 weeks (depending on their assessment evaluation) and evaluating therapeutic interventions for young people. You will also undertake associated case management and administrative work. You will be required to offer evening sessions until 8pm at least one evening a week (on Monday or Thursday) as part of your working hours and there is also the potential to develop and facilitate group work.
Main Requirements
As a Psychotherapist/ Creative Art Psychotherapist/Counsellor with relevant post qualification practice you will work collaboratively community organisations/CAMHS and other partners to reduce barriers to mental health support to children, young people and young adults from the ACH community. You will work with young people on a 1:1 basis, with parent/carers during assessment, and group work. You will undertake holistic assessments, and hold a caseload providing outcome focussed interventions that support resilience and emotional wellbeing. In addition you will be knowledgeable about the wider health determinants which impact on ACH communities and barriers for children, young people and young adults achieving positive outcomes. You will be a warm, empathic individual with an ability to relate to young people and work as part of a team.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from male candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.
Benefits
We will offer you a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. All roles in Family Action are open to a discussion about possible flexible working options, subject to business needs, and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You will be provided an ACH external clinical supervisor. You will join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – INSERT APPLICABLE DBS LEVEL Enhanced certificate, child and adult workforce psychotherapist, adults and children’s barred lists
Benefits:
- an annual paid leave entitlement that commences at 25 working days, and after a full year of service, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the ‘Apply’ link below and fill out our digital application form
· Closing Date: Sunday 30th August 2026 at 23:59
Interviews are scheduled to take place w/c Monday 7th September.
For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: Jacqueline Bascombe (full email address located on advert document)
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Actionbecause we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and more than a thousand international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
Our team is at the heart of our business and it is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact our Recruitment Lead (details on our website).
The role and responsibilities
As People Lead, you will play a key role in supporting Unifrog employees to work at their best. You’ll help us to retain a happy and effective team by developing great relationships with team members and making sure that all our internal systems and processes are as efficient as possible.
Your key responsibilities:
People operations
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Review, improve, and automate our people processes, including engagement and retention, as well as our people platforms and tools.
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Develop, update, and communicate our policies and the employee handbook, ensuring they reflect current laws and best practices.
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Collaborate with our People Assistant to manage and maintain Bamboo - our HR system.
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Maintain employees’ electronic people files, ensuring documents are filed efficiently and that employee data is up to date on Bamboo.
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Update and track employee time off.
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Support the Head of People Operations by maintaining key HR metrics and reporting to support data-driven people decisions.
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Support the onboarding and offboarding processes.
Employee experience
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Learning and development:
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Using Learnerbly, track and encourage high-quality usage of our training budgets.
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Continually review our professional development policies and processes to support this high take-up.
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Promote and set up mentorship, shadowing, coaching, and cross-team learning opportunities.
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Coordinate year-round, team-led training sessions, including an annual “Learning at Work Week”.
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Facilitate team training as needed.
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Plan and implement stand-alone People projects to improve employee experience (e.g. employee engagement, recognition initiatives).
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In time, help collate feedback from team surveys and work with the People and Leadership teams to put ideas from the team into action.
Unifrog support
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Monitor and manage our People inbox, being the first point of contact for queries and requests from the team (1 day a week equivalent).
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Book hotels, conference rooms and training courses for other teams.
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Work with the Finance team to support the expenses process.
Equity, diversity and inclusion (EDI)
At Unifrog, everyone is responsible for creating an equitable and inclusive place to work. In addition, each person on the People team also has specific EDI responsibilities which link to their role.
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Work with the Head of People Operations to:
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Support with EDI projects such as EDI data collection and progression initiatives.
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Develop and implement new policies and processes that promote inclusion at all levels of Unifrog (e.g. support for returning to work after parental or long-term sick leave). Make sure that these policies and processes are consistently applied across the team.
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Regularly review our current policies and processes to ensure they’re inclusive and equitable.
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Working together
You’ll work closely with our current People team, including our: Recruitment Lead, additional People Lead, People Assistant, Internal Communications and Events Lead, Head of People Operations and People and Operations Director. You will also work with our Finance team on a regular basis when processing expenses and making bookings.
You’ll have regular contact with people across all of our teams, and you should build great professional relationships with team members to deliver an excellent employee experience.
You’ll be line-managed by the Head of People Operations.
What we’re looking for
Essential:
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Strong written and verbal communication skills.
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Personable and able to build great professional relationships with multiple stakeholders.
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Ability to manage sensitive employee information, maintaining confidentiality.
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Excellent attention to detail.
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Strong problem-solving and decision-making skills.
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Excellent project management and organisation skills.
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Experience of managing multiple and competing priorities.
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Experience of managing HR administration processes linked to the employee life cycle, including new starter paperwork, contract changes, and leavers.
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Comfortable working both as part of a team and independently, and happy to ask for support when it’s needed.
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Proactive attitude and willingness to get stuck in.
Desirable:
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Experience managing an HR system, ideally BambooHR or similar.
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Experience analysing and presenting people data.
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CIPD Level 5 qualification, or working towards it.
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An interest in education, careers and development.
Benefits
On our jobs page you’ll find a full list of the benefits we offer our team. Here’s a snapshot:
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Mission focussed
Join one of Escape the City’s top 1% employers and help transform careers and destinations in schools.
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Be part of a growing company
Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Grow individually
Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Have impact
Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£38,000 - £42,000 per year dependent on experience (Grade B).
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Full time.
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Split your time between home and our office in Hoxton, London (a minimum of 2 days per week).
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28 days paid holiday per year (plus bank holidays).
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Working hours are 8:30am to 4:30pm, or 9:00am to 5:00pm Monday to Thursday, and 8.30am to 4:00pm or 9:00am to 4:30pm on Friday.
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Start date: as soon as possible, though we will be flexible for the right candidates.
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We can only consider candidates who have the right to work in the UK.
Application process
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Deadline: 10:00am (BST) on Friday 21st August 2026.
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We may need to close applications early if we receive a lot of interest. As long as you’ve already started applying, we’ll give you 48 hours’ notice of the deadline changing - so if you’re thinking of applying, please start an application so we can keep you updated.
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Stage 1: Application form (~1 hour)
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Visit our website to upload your CV and complete the questions below:
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Please note that we do not review CVs at this stage of the application process, so please be as specific as possible about your experience.
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With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
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Tell us about a time you created or improved a process. What problem were you trying to solve, what steps did you take, and how did you know it was successful? (250 words)
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Stage 2: Phone interview (15 minutes)
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Stage 3: Video call interview (1 hour)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions).
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Phone interviews will be held throughout the application window. Video call interviews will be held w/c 7th September 2026.
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Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring
Inclusion and diversity at Unifrog
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How we communicate
Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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Embedded EDI
As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
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Recruitment processes
To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
A little bit about the role
Contract: Part time, 3 days per week (0.6 FTE), permanent (currently funded for 1 year)
Location: Hybrid, minimum 1 day per week in London office. Those living outside the M25 can opt to not receive London Office Allowance and agree a more flexible office attendance pattern at offer stage.
Please note that this role will close at 9am on Monday, 17 August 2026
As our Youth Engagement Worker, you will play a key role in ensuring the voices and experiences of young people help shape Frontline’s work, programmes and influence.
Working closely with the Youth Engagement Manager, you will support the delivery and growth of our youth engagement offer for young people aged 14-25 with experience of social work and children’s services.
This role has been created to support the expansion of our youth engagement work to include young people aged 14-17. While our existing Young People Advisory Board provides valuable retrospective insight from young adults, engaging younger people will help ensure Frontline benefits from the perspectives of those currently experiencing children’s social care services. Their experiences will help us maintain the relevance of our training, strengthen our understanding of the challenges facing young people today, and inform our policy and practice influence.
You will help create safe, inclusive and meaningful opportunities for young people to share their experiences and insights, ensuring these inform social work education,practice, policy and organisational learning.
Working across Frontline and with external partners, you will support participation activities that amplify young people’s voices and contribute to positive systems change for children and families.
Whether facilitating engagement opportunities, supporting the Young People Advisory Board, developing relationships with partners, or capturing learning and impact, you will bring strong organisational skills, sound judgement and a commitment to youth-centred practice to deliver high-quality outcomes for young people and the organisation.
We are looking for someone with:
- Direct experience working with young people aged 14-25, ideally with knowledge of care and social work systems
- The ability to plan and deliver engagement activities that are safe, inclusive and youth-led
- Good safeguarding awareness and confidence handling wellbeing concerns appropriately
- Strong communication skills, comfortable building relationships across teams and managing a varied workload.
Please see the job pack for a full list of responsibilities.
A little bit about you
We are looking for someone with hands-on experience working with young people aged 14-25 and a track record of building trusted relationships with them. You will understand the issues facing care and social work experienced young people, along with the policy landscape shaping children’s social care. You will have practical experience running engagement and facilitation activities, and ideally some familiarity with co-production and youth-led approaches. Background in the social care or youth sector is important, along with solid safeguarding knowledge, and any experience reporting to funders would be a plus.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater global majority representation in our senior roles. We know the value global majority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
This role is ineligible for sponsorship and so all applicants must have the right to work in the UK.
For further information about this role, please contact Kasey Thompson, youth engagement manager (see job pack for contact information).
To make life better for children at risk of harm, by improving the services that support them.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Employment Consultant (Portsmouth area)
Location: Home- and field-based with regular local travel (driving licence essential)
Salary: £33,174
Hours: Full time 37.5 hours per week (part time or flexible working options considered)
Contract: 2 years fixed term with possibility of extension
At The Poppy Factory, we believe that everyone who has served our country deserves the opportunity to build a fulfilling life beyond the armed forces. For over a century, we have stood alongside veterans and their families, evolving our services to support veterans and adult family members to overcome barriers to employment and transform their lives.
We are seeking a passionate and person-centred Employment Consultant to join our team. This is a role for someone who believes in potential, not limitations – someone who can walk alongside clients with empathy and determination, empowering them to take ownership of their employment journey.
You’ll provide tailored information, advice and guidance to help veterans secure meaningful and sustainable work, managing a diverse caseload with care and professionalism. Using coaching, mentoring and strengths-based approaches, you will help individuals identify their goals, build resilience and move confidently towards lasting employment outcomes.
Collaboration is at the heart of this role. You will develop strong partnerships with regional organisations to generate referrals and address wider barriers such as mental health, housing or addiction, while also building strong relationships with local employers to create real opportunities for your clients, and sharing best practice with your colleagues in the team.
With a strong understanding of local labour markets and safeguarding practices, you’ll maintain high-quality case records, contribute to continuous improvement, and actively participate in team development. Adaptability, initiative and resilience are key, as we respond to the evolving needs of our clients and the communities we serve.
Why The Poppy Factory?
- A chance to give back to our armed forces and make a positive and lasting impact to the lives of veterans and their families.
- Competitive salary and benefits package including generous holiday and pension contributions.
- A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.
- Variety in the role, a mix of delivering a community-based service in your region, home working and occasional visits to the historic Poppy Factory in Richmond, London
- The opportunity to develop your region and build relationships with employers and other support services that best meet the needs of the people you’re supporting.
- Be part of an iconic charity with a 100+ year history
For further information, including the full job description for the role, please refer to the candidate pack.
How to apply
To apply for this position please prepare your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out above and submit via the online application process. Please address your covering letter to Melanie Rignall, Services Manager.
For an informal conversation to find out more about this role, please call Melanie Rignall.
The closing date for this vacancy will be 17 August 2026. Please note, we cannot accept late or incomplete applications. Only applications submitted through the online process will be considered.
First stage interviews will take place on 24 August 2026, with second stage interviews expected to take place 4 September 2026.
No agencies please.
Equality & Diversity
We are committed to equality, valuing diversity, and promoting inclusion within our workforce, including the volunteers who give their time to us. We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work.
As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds. As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates.
We are a family friendly employer and happy to discuss flexible working arrangements. We encourage applicants to contact us to discuss if they have any questions before applying.
The Poppy Factory supports veterans with health conditions and their families into employment, helping them overcome any barriers.


The client requests no contact from agencies or media sales.
Key responsibilities:
The Marketing Officer (Retention) at CBM UK is an important role in making our lifechanging work possible. The position holder is responsible for producing direct mail and digital fundraising appeals for individual supporter audiences that will elicit strong engagement and ongoing financial support.
Working closely with the Head of Marketing and across the Fundraising, Impact and Communications department, the Marketing Officer (Retention) plans and delivers 10-12 fundraising appeals per year to existing supporters. These include one off cash fundraising appeals, newsletters, and prayer diaries, which are produced through working with external copywriters, designers and printers. The role works across multiple
marketing channels, including direct mail, email, web, and telephone, towards an agreed income target.
The position holder also supports the development of fundraising plans, supporter
(customer) journeys, and the testing of new channels and messaging.
Cultivation appeals (60%)
a. Direct mail: Deliver regular and inspiring off-line direct mail campaigns to existing supporters on time and within budget. The role-holder will plan, co-ordinate and prepare fundraising appeals. This involves creating briefs, working alongside
freelance copywriters and designers, and managing print and fulfilment suppliers.
b. Email marketing: Plan, build, and send mass marketing and fundraising emails to existing supporters.
c. Online landing pages: Build landing pages (using WordPress) to support individual fundraising and offline marketing appeals. Ensuring landing pages on the CBM website are integrated with offline appeals and are engaging to existing audiences. This includes utilising Search Engine Optimisation tools aimed at maximising online traffic and income.
d. Newsletters and prayer diaries: Lead on the planning and implementation of reporting back to existing supporters about CBM UK’s work as part of their donor journey, through delivering supporter newsletters, e-news, and prayer diaries, currently produced three times per year.
e. Internal briefings: Prepare internal marketing materials for colleagues and provide briefings for supporter facing teams ahead of each appeal.
f. Agency and freelancer management: Develop excellent working relationships with existing and new agencies and suppliers, including marketing agencies, freelance copywriters and designers, print suppliers, and mailing houses. Evaluate and source new agencies and suppliers as appropriate.
High donor fundraising (20%)
a. High donor direct mail: Lead on CBM UK’s high donor fundraising programme, through planning and managing regular direct mail communications and fundraising asks to this segment of supporters, working towards achieving annual income targets.
b. Relationship development: Work alongside the Supporter Relations team to develop and carry out a donor journey for high donors, including the planning,
briefing and reporting of personalised communications, carried out by the Supporter Relations team through phone, email, and post.
Planning and reporting (10%)
a. Analysis and reporting: Review appeal performance against key performance indicators (response rates, average value, net income) to report back and provide learnings to support decision making around future activity.
b. Data and CRM handling: Develop a good knowledge of the CRM system (SalesForce), including the creation of data briefs and appeal selections through the CRM, and ensuring clear recording and reporting of direct marketing activity.
Other (10%)
a. Sector knowledge: Maintain awareness and anticipation of charity sector trends relating to direct marketing and keep abreast of competitor activities to enable CBM to respond and adapt quickly where appropriate.
b. Communication guidelines: Ensure the consistent implementation of CBMs brand, key messages and style guide in fundraising activities.
c. Compliance and data protection: Awareness of, and compliance across direct marketing, of Fundraising Regulator and Data Protection legal requirements (GDPR and PECR).
d. Collaboration and integration: Work alongside other teams, including the CBM Global Federation, to maximise collaboration opportunities and integrated working. Ensure fundraising plans are shared across departments.
In developing and testing new fundraising approaches, messaging, and channels, the role holder is part of a culture of enthusiasm, continual improvement and success which reflects the ambitions of CBM UK. The role may also include occasional working out of normal office hours, agreed in advance, and occasional travel in the UK, as well as the possibility of travel internationall
Please download the recruitment pack for full details.
The client requests no contact from agencies or media sales.
Internal Communications Officer
Salary: £32,000 per annum
Location: London, Manchester or Duxford (Hybrid, 3 days onsite)
Contract: Fixed-term until December 2026
Are you a natural storyteller who knows how to bring people together through great communication?
We're recruiting on behalf of a nationally recognised organisation for an enthusiastic Internal Communications Officer to join a busy and collaborative communications team.
This is a fantastic opportunity for someone with strong writing skills, excellent attention to detail and a passion for creating engaging content that keeps colleagues informed, connected and inspired.
You'll play a key role in delivering internal communications across a variety of channels while working with stakeholders from across the organisation to support employee engagement and organisational priorities.
What you'll be doing
- Create engaging content for intranet pages, newsletters, staff updates and internal campaigns.
- Support senior leadership communications and organisation-wide announcements.
- Manage and maintain intranet content, ensuring information is accurate, relevant and up to date.
- Build strong relationships with teams across the organisation to gather stories and promote key initiatives.
- Support the delivery of staff events, briefings, workshops and engagement activities.
- Monitor internal communication channels and respond to enquiries professionally.
- Gather colleague feedback and help shape improvements to internal communications.
What we're looking for
- Experience in internal communications, employee engagement or a similar communications role.
- Excellent writing, editing and proofreading skills.
- Confidence creating engaging content for digital communication channels.
- Strong organisational skills with the ability to manage multiple priorities.
- Experience building relationships with a wide range of stakeholders.
- A proactive, collaborative approach with excellent attention to detail.
- Experience using intranet or content management systems would be advantageous.
What's on offer
- Hybrid working with three days onsite in London, Manchester or Duxford.
- Competitive salary of £32,000 per annum.
- The opportunity to join a collaborative communications team within a respected organisation.
- Meaningful work that helps connect colleagues and supports organisational success.
- A varied role offering exposure to internal communications, employee engagement and leadership communications.
If you're an organised communicator with a flair for creating engaging content and want to make a real impact, we'd love to hear from you.
Apply online now to learn more about this exciting opportunity!
£29,500 - £34,750 per year
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
Join our successful Philanthropy fundraising team and make a real impact! We're seeking an exceptional Philanthropy Executive to join our established team. In this role you’ll engage small to medium sized trusts and major donors, connecting them to the difference they can make to thousands of men and their families facing prostate cancer.
Together with the Senior Philanthropy Executive, and Philanthropy Managers, you will liaise with colleagues across the organisation to ensure that you put together high-quality funding proposals, that will inspire supporters to make generous gifts, which will significantly improve the lives of men facing prostate cancer.
As a Philanthropy team, we work hard to support and motivate each other. We’re inclusive, enthusiastic, open, helpful and driven. We’re looking for someone who shares our passion to achieve success and work collaboratively.
What we want from you
We're looking for an effective and proactive communicator who can create engaging, compelling content that connects with a wide range of audiences. You'll be comfortable building positive relationships with colleagues, supporters and external partners, adapting your approach to engage effectively with stakeholders at all levels.
You'll have strong organisational skills and experience managing competing priorities, enabling you to deliver high-quality work to tight deadlines. You'll also bring experience of working with income and expenditure targets, using sound judgement and commercial awareness to maximise opportunities and achieve results.
We're particularly interested in someone who takes initiative and enjoys identifying new opportunities for growth and improvement. You'll be motivated by finding creative solutions, embracing change and contributing ideas that help us work more effectively and increase our impact.
Above all, you'll be an enthusiastic team player who enjoys working collaboratively, thrives in a dynamic environment and is excited by the opportunity to make a meaningful contribution to our mission.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.
Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.
We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.
How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.
You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting the website via the apply button.
The closing date is Sunday 16th August 2026. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Tuesday 1st September 2026.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
The Director of Finance will lead on all aspects of the Museum’s financial management, including producing monthly accounts and strengthening internal controls and processes. They will oversee treasury functions, including the management of the Museum’s cash holdings and endowments. Serve as Company Secretary, ensuring full compliance with Charity Commission requirements and the Companies Act.
As part of the Leadership Team, they work closely with our board of trustees to manage the Museum’s finances in line with the forward plan and wider Museum strategies.
Key Accountabilities
- Prepare annual budgets, working with managers to achieve realistic targets and review figures throughout the year.
- Prepare monthly management accounts including cash-flow forecasts for presentation to the Director and Trustees.
- Prepare monthly management accounts to report and analyse any significant variance between actual and budget result.
- Prepare year-end draft accounts ready for audit and assist the audit team with any queries.
- Manage the Finance Team.
- Organise and oversee the daily and monthly accounting procedures in respect of banking, cash handling, data entry, bill payments etc.
- General financial and business management as well as co-ordination of Museum affairs including Investments, Banking, Legal, and Insurance, Contracts, Licence Agreements and other associated matters.
- Provide the accounting function for fundraising projects including Heritage Lottery, Arts Council, other grants and any other fund providers.
- Provide financial and textual information in support of major capital expenditure projects being an active and crucial team member.
- Preparing Month Gift Aid returns and Quarterly VAT returns and providing advice on VAT and Gift Aid or any other tax matters.
- Oversee the preparation of monthly Pension contributions to Scottish Widows.
- Provide statistical information and returns to various local and national bodies.
What you'll bring
Experience:
- Proven experience of leading a finance function at a senior level is essential, along with extensive experience shaping and delivering financial strategy, including budgeting, forecasting and long-term financial planning.
- Experience of managing partial exemption VAT calculations and compliance is vital, along with a track record of establishing and maintaining strong relationships with auditors, regulators, trustees and external stakeholders.
- We would particularly welcome candidates with experience of working within the charity, not-for-profit, or a similarly regulated sector.
Knowledge & Skills
- You will be an excellent people manager, who has exceptional attention to detail and a robust understanding of accounting principles and practices.
- Able to demonstrate strong initiative and accountability in delivering work to a high standard.
- Knowledge of restricted/unrestricted fund accounting and Gift Aid.
- You will have comprehensive knowledge of the full MS Suite, but will excel at Excel.
- Knowledge and experience of using Iplicit and Sage accounting and payroll is preferred.
Qualifications
- A fully qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent).
The client requests no contact from agencies or media sales.
Community and Events Fundraising Officer
North London Hospice has been caring for local people since 1984, providing specialist palliative and end-of-life care to people with life-limiting illnesses across Barnet, Enfield and Haringey, and increasingly within Camden and Islington. Our services are completely free of charge however it now costs more than £16m a year to run our charity. We rely on the generosity of our community through donations and our shops to make up the shortfall in funding.
Role Purpose
Reporting to the Community and Events Manager, you will play a key role in growing income through community fundraising initiatives and delivering an exciting and expanding portfolio of events. This varied role combines creative promotion of fundraising opportunities, excellent supporter relationship management, and the planning and coordination of successful events. No two days will be the same, making this an exciting opportunity for someone who enjoys a fast-paced and rewarding environment.
Key Responsibilities
Community Fundraising and Events
· Support the Community and Events Manager to develop and deliver a portfolio of community fundraising activities and fundraising events.
· Provide guidance and support to individuals, groups and organisations fundraising for the Hospice, helping them maximise income and deliver successful activities.
· Coordinate event logistics, participant communications and administration to ensure a positive supporter experience.
· Maintain accurate records of fundraising activity, event participants and supporter engagement on Raiser's Edge.
· Contribute ideas to enhance and grow the Hospice's community fundraising and events programme.
Marketing and Promotion
· Work with the Community and Events Manager and Communications Team to promote fundraising activities and events.
· Support the delivery of marketing plans and prepare briefs to assist with participant recruitment and supporter engagement.
Supporter and Volunteer Stewardship
· Deliver excellent stewardship to supporters and volunteers through a range of communication channels.
· Recruit, coordinate and support volunteers involved in fundraising events and activities.
· Build strong relationships with supporters, encouraging long-term engagement and identifying opportunities to maximise fundraising income.
Product Development and Innovation
· Contribute to the development of new fundraising products, events and initiatives.
· Support innovation and continuous improvement across the Community and Events programme.
General
· Work collaboratively with colleagues across Fundraising, Communications, Retail and Volunteering teams to maximise fundraising opportunities.
· Ensure fundraising activities comply with relevant legislation, Fundraising Regulator guidance and Hospice policies.
· Support the wider Fundraising Team as required and contribute to a positive, flexible and collaborative team culture.
· Maintain high standards of confidentiality, health and safety, and infection prevention and control at all times.
Person Specification
Experience and Knowledge
· Experience building and managing relationships with supporters, customers or other external stakeholders.
· Experience managing multiple priorities, projects and deadlines.
· Good IT skills, including Microsoft Office.
· Experience of using a CRM/database, events delivery, fundraising, or volunteer management would be advantageous.
Personal Qualities and Skills
· A great communicator with excellent relationship-building skills.
· Strong organisational skills and attention to detail.
· Able to work both independently and collaboratively.
· Enthusiastic, proactive and able to remain calm under pressure.
· Excellent written and verbal communication skills.
· Knowledge of social media and marketing techniques would be beneficial.
Essential for All
· Commitment to equality, diversity and inclusion.
· Commitment to the values and objectives of North London Hospice.
· Commitment to continuous professional development.
· Enhanced DBS check (role specific).
· Full UK driving licence (role specific).
Why join us?
By working at North London Hospice you will make a real difference to the lives of people affected by a life-limiting illness and their families. Our vision is to provide the best of life, at the end of life for everyone.
This role is a unique opportunity to build a growing corporate partnerships programme with significant potential. You'll join a passionate, supportive fundraising team and play a key role in helping North London Hospice continue providing exceptional care and support to patients and their loved ones.
We offer an attractive package of benefits, designed to support the health and wellbeing of everyone who works with us. In addition, we also offer comprehensive and unique learning development opportunities designed to give you the tools you need to succeed in your career at the hospice, whilst helping you to develop and achieve personal and professional growth.
If you're looking for a role where you can combine strategic thinking, relationship building and commercial expertise to create meaningful impact, we'd love to hear from you.
North London Hospice is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. If you require any reasonable adjustments to support you during the application or recruitment process, please get in touch
The client requests no contact from agencies or media sales.
Company Description
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job Description
Join us at a pivotal moment as we deliver a major clinical systems transformation programme, leading the transition from to SystmOne and helping create a single Electronic Patient Record platform that will support better, more connected care across Marie Curie services.
You'll be a part of a collaborative and forward-thinking team responsible for ensuring Marie Curie's critical business and clinical systems deliver real value to colleagues, patients and services across the organisation. Working closely with operational, clinical, digital and technology teams, you'll play a key role in improving processes, enabling better decision-making and supporting the delivery of high-quality care through effective use of technology.
As Business Product Lead, you'll shape the future of one of our most important systems, ensuring it continues to meet the evolving needs of the organisation. You'll act as the bridge between users, business functions and technology teams, driving improvements, championing innovation and helping colleagues get the most from the systems they rely on every day. Your work will directly support service delivery, operational efficiency and positive outcomes for patients and families.
Your Impact:
- Lead the development, optimisation and continuous improvement of key business and clinical systems, including SystmOne.
- Act as the subject matter expert, providing guidance on system capabilities, enhancements and best practice.
- Work closely with stakeholders across the organisation to understand business needs and translate them into effective system solutions.
- Lead system upgrades, releases, testing and change initiatives to ensure successful implementation.
- Monitor system performance, service delivery and agreed KPIs, taking action to address issues and risks.
- Develop and deliver user training, guidance and support materials to maximise adoption and effective use of systems.
- Drive improvements in data quality, governance and reporting capabilities.
- Manage relationships with external suppliers and system partners to ensure high-quality service and support.
- Identify opportunities to streamline processes and introduce more efficient ways of working.
Key Requirements:
- Experience working with and developing business-critical IT systems, particularly SystmOne.
- Demonstrable experience leading system improvements, enhancements or implementation projects.
- Strong stakeholder management skills, with the ability to build effective relationships at all levels.
- Excellent communication skills, with the confidence to explain complex concepts to both technical and non-technical audiences.
- Proven ability to influence change and drive adoption of new processes or ways of working.
- Strong analytical and problem-solving skills, with the ability to identify practical solutions to complex challenges.
- Experience delivering training, support and guidance to end users.
- A collaborative approach and commitment to continuous improvement, customer service and delivering positive outcomes while meeting deadlines.
Please see the full job description.
Additional Information
Application & Interview Process
- As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: 14 August 2026. We encourage early applications as we may close the job advert sooner after receiving a sufficient number of applications.
Salary: Up to £42,230 per annum
Contract:Fixed-term 12 months, full-time (35h per week)
Location: Home-based (UK) with occasional travel
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
- 15% discount in-store at our Marie Curie Shops (Terms & Conditions apply)
At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.
Marie Curie provides a better end of life for more people, whatever the illness.

The client requests no contact from agencies or media sales.
About us
Rainforest Foundation UK (RFUK) is a values-driven organisation working with Indigenous Peoples and local communities to protect the world’s rainforests and uphold their human rights. Since 1989, RFUK has partnered with forest peoples and grassroots organisations to secure land rights, challenge destructive industries, and influence laws and policies that safeguard forests and the people who depend on them.
Our mission is clear: to combine human rights and environmental protection to tackle deforestation. From the Congo Basin to the Amazon, our work has helped communities protect millions of hectares of rainforest. With a growing team of passionate advocates for social and environmental justice, we are committed to scaling up our impact to confront the accelerating climate and biodiversity crises.
About the role
This is an exciting opportunity to build your career at the heart of a busy international NGO working to protect rainforests and uphold the rights of Indigenous Peoples and forest communities. As Operations Officer, you will help keep RFUK running smoothly across HR, office management, IT coordination, contracts, travel and administration, working closely with colleagues in the UK and internationally. We are looking for someone who is organised, proactive and solutions-focused, with the energy to learn quickly, support a committed team, and grow their skills while contributing to our mission.
We encourage candidates of varying experience levels to apply, particularly those with a proactive mindset, a "can-do" attitude, and a knack for problem-solving. This role offers an opportunity for growth and development, making it ideal for someone who is eager to learn and contribute to our organisation's success.
Job description and benefits
Please download the full job description from our website. We offer 30 days annual leave, 4% pension contributions, Employee Assistance Programme, learning and development allowance, and four weeks of work-from-anywhere flexibility.
Location
This role is offered as a hybrid role based in our Bethnal Green, London office. The postholder will be required to work in the office for 3 days per week.
Application Process
To submit your application, kindly complete the online application form by 9AM, Monday 17 August. Please be aware that the form will be anonymised for review by the panel.
Please note that CVs will not be considered.
We strongly encourage all candidates to read the Recruitment FAQs page on our website before submitting their application.
Regrettably, due to the large number of applications we usually receive, it is not possible to write to you should you not be shortlisted for an interview. If you have not heard from us within 10 working days of the closing date, please assume that your application has not been successful on this occasion.
Interviews with shortlisted candidates will be held in September.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Orpheus Centre is a specialist performing arts college and charity that supports young disabled adults to live more independent and fulfilling lives. Guided by our values—joyful, bold, inclusive, resilient and determined—we empower our students through the arts while providing an exciting, creative and supportive environment for staff.
The role
We are looking for an energetic, organised and enthusiastic challenge event and corporate fundraiser to join our ambitious fundraising team. This is an exciting opportunity for someone with experience in fundraising, ideally working within the corporate or challenge event fields.
You will play a key role in growing our corporate income by stewarding existing relationships and cultivating new ones. Alongside growing our TEAM ORPHEUS! Challenge event. Recruiting, stewarding and retaining fundraisers. Working closely with the Partnerships Manager and Deputy Head of Fundraising, you’ll help the organisation prepare for significant planned growth and an upcoming capital appeal
If you are passionate about relationship-building, motivated by targets, and want to make a meaningful difference to the lives of disabled young people—this could be your next step.
Location: Godstone, Surrey
Salary: £26,000- £30,000 per annum
Hours: Full-time, 35 hours per week / 52 weeks per year. Hours may be altered on occasions according to the needs of the curriculum and organisation
Contract: Permanent
Key responsibilities
- Deliver against corporate income targets in line with our fundraising strategy.
- Identify, cultivate and secure new corporate partnerships, including Charity of the Year opportunities, sponsorships and corporate fundraising campaigns.
- Steward existing corporate supporters with high-quality engagement, communication and reporting.Plan and manage corporate supporter engagement opportunities including meetings, volunteering days and events.Recruit and engage participants to sign up for fundraising challenge events.
- Provide excellent supporter care by guiding participants before, during, and after their challenge.
- Identify opportunities to grow income, including upselling participants to larger events or encouraging repeat participation.
- Maintain up-to-date and accurate records using our CRM system.
- Contribute to industry insight by monitoring trends, opportunities and sector developments.
- Attend meetings, pitches, events and occasional evening/weekend activities (TOIL provided).
About you
Essential Experience & Skills
- Experience in fundraising or B2B account management.
- Ability to build strong, positive relationships with a wide range of stakeholders.
- Experience working to income targets and managing pipelines.
- Strong written and verbal communication skills, including report and proposal writing.
- Good negotiation, influencing, and presentation abilities.
- Excellent organisational skills and the ability to manage a busy and varied workload.
- Confident user of Microsoft Office and CRM systems.
- Strong attention to detail and accuracy.
Desirable Experience
- 1+ years’ experience in fundraising.
- Experience developing pitches and securing COTY partnerships.
- Experience in working with challenge events and participants.
- Understanding of disability issues.
Other Requirements
- Full, clean driving licence and access to a vehicle.
- Willingness to occasionally work outside standard hours.
Why work with us?
- A warm, friendly, and creative working environment.
- Opportunities for training, development and personal growth.
- The chance to make a direct, meaningful impact on the lives of young disabled adults.
- Being part of an ambitious organisation entering a period of exciting growth.
Join us in making a lasting difference in the lives of young disabled people through the power of the arts.
Safeguarding and Equality
Orpheus is committed to safeguarding and promoting the welfare of young people. All posts are subject to an enhanced Disclosure and Barring Service (DBS) check and satisfactory references. This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.
As part of our safer recruitment process and in line with Keeping Children Safe in Education 2025, online searches may be undertaken as part of due diligence.
We are an equal opportunities employer and welcome applications from all sections of the community.
In order to be considered you must be eligible to work in the UK.
The Orpheus Centre is proud to be a disability confident employer
We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for interview.
As a Disability Confident Employer, we are:
- Challenging attitudes towards disability
- Increasing understanding of disability
- Removing barriers to disabled people and those with long-term health conditions
- Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration
No agencies please.
We are focused on inspiring and empowering young disabled students to live fulfilling, independent lives



The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Out of Hours Intervention Worker to play a pivotal role in our Criminal Justice Service in Highbury.
Sounds great, what will I be doing?
Providing admin and other support to colleagues, particularly in relation to compiling documents relating to residents medication, curfews and sign-in registers. Completing welfare checks on residents in the Approved Premises. Ensuring timely and accurate recording of information on electronic databases, and completing tasks to a high standard. Following protocols, encouraging compliance with curfews/drug & alcohol testing, and liaising with partners including on-call manager, probation and police. Ensuring that colleagues, multi-agency partners and management are informed and updated on matters as is necessary for risk management and safeguarding duties. Actively monitoring and maintaining the health, safety, security, cleanliness and hygiene of the Approved Premises and the well-being of its occupants utilising information sharing, CCTV, direct observation, inspection, personal contact and other methods, as appropriate. Ensuring that all related administration is done in good time; that detailed, concise and accurate records are created contemporaneously, that information is shared appropriately, and that confidentiality is properly maintained. Using initiative to identify and deal with additional tasks or issues as they arise
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
The role requires the capacity to maintain firm boundaries and use authority appropriately while working pro‑socially and positively with others, alongside an understanding of the emotional and behavioural impact of trauma and the ability to support people who may display a wide range of emotions, behaviours and communication challenges. It calls for strong engagement and communication skills, a flexible and responsive approach, and an optimistic belief in people's capacity to change. You'll need to learn quickly, gather information effectively and make defensible decisions, as well as accurately receive, process and record detailed information within confidentiality requirements. Working as part of a team is essential, leading by example and taking a practical, hands‑on approach to tasks such as cooking, gardening, household duties and leisure activities. A solid understanding of safeguarding issues and the ability to address them appropriately is also key.
This post is open to female applicants only under the Equality Act 2010, Schedule 9, Part 1
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you someone who stays steady in moments of crisis, brings empathy to tough conversations, and adds creativity to community spaces?
We are launching an exciting new service which will aid in de-escalating individuals in a state of crisis which is excaberated or influenced by gambling related behaviours, and we’re looking for a Support Worker ready to make a meaningful impact.
What You'll Do
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De‑escalate mental health crises linked to gambling behaviours with calm, confidence and compassion
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Hold your own caseload, offering bespoke 1:1 support around gambling, mental health, finances, housing and more
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Co‑produce psychoeducation workshops exploring root causes of gambling harm
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Create safe, meaningful peer‑led spaces for affected others and loved ones
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Engage in outreach across Hounslow, connecting communities to support
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Collaborate with NHS, Public Health and internal teams to deliver integrated care
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Ensure accurate documentation and safeguarding practice, aligned with policy and legislation
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Finalise case reports with clear preventative outcomes and insights
What We're Looking For
You’re autonomous, creative, and calm under pressure. You’ve worked in mental health and addiction settings. You bring empathy, flexibility, and a non‑judgemental approach to every conversation.
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Minimum of 1 year working in mental health services
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Minimum of 1 year working with those impacted by addiction
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Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
Benefits of working with us
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Contributory pension — A solid pension that supports your future while you support others
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Generous annual leave — 25 days plus bank holidays, rising each year up to 30 days
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Mind Mental Health Day — a day off for your birthday
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Perkbox wellness hub — Rewards, discounts and wellbeing tools to keep you feeling your best
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Cycle to Work — Save money, stay active and make your commute greener
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Flexible working — Balance life and work with supportive flexibility
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Employee Assistance Programme — Free counselling and confidential support whenever you need it
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Paid medical appointment time — Take care of your health without losing pay
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Training & development — Grow your skills with ongoing learning and professional support
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Mind Federated Network resources — Access shared training, expertise and tools from the wider Mind community
Please find a full JD and Person Specification attached to the ad.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
Do you understand the realities of caring for someone with mental health challenges? Are you passionate about creating spaces where carers feel heard, supported and empowered to prioritise their own wellbeing?
South East London Mind is looking for a Carers Programme Lead and Facilitator to lead an exciting new programme supporting unpaid carers in Southwark. This role will create opportunities for carers to connect with others who understand their experiences, gain practical tools and information, and build resilience while navigating the challenges of supporting a loved one with mental health needs.
This role is an opportunity to make a meaningful difference by ensuring carers have access to the support, knowledge and community they need to thrive. As the Carers Programme Lead, you will mobilise, coordinate and facilitate a programme that combines structured learning, peer support and reflective spaces, helping carers feel better equipped, more connected and less alone. This will include developing and refining a structured learning programme and continuously building on carers’ feedback.
What you'll be doing:
- Leading and facilitating a weekly programme for unpaid carers, combining a structured six-week course with ongoing peer support and reflection sessions.
- Creating welcoming, supportive spaces where carers can share experiences, build resilience and prioritise their own wellbeing.
- Developing practical workshops, resources and learning opportunities that help carers navigate the challenges of caring.
- Building relationships with Community Mental Health Teams, carers organisations and community partners to support referrals and engagement.
- Managing programme administration, monitoring and reporting, while supervising sessional staff with lived experience.
- Promoting the programme through outreach, partnership working and community engagement activities.
We would particularly welcome applications from people with lived experience as a mental health carer, or those who have supported family members, friends or loved ones experiencing mental health challenges.The ideal candidate will have experience facilitating groups, alongside experience developing structured programmes and the ability to build relationships with partner organisations and other stakeholders.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 9th August (11:59pm)
Likely interview date: Week commencing 17th August
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



The client requests no contact from agencies or media sales.