Marketing and development manager jobs in Saltash, cornwall

About the Giving Directorate and Net Zero Carbon Programme
The Church of England ministers to every community in England, and our mission and ministry is sustained and expanded through a culture of generous giving.

The Giving Directorate plays a vital role in equipping dioceses, parishes, and clergy with the tools and confidence to encourage generosity. Through strategic leadership, innovative resources, and collaborative partnerships, we aim to inspire giving that enables the Church to flourish in every community. We lead major funded projects that strengthen giving across the Church, ensuring that generosity is central to mission and ministry.

The Giving Directorate has four teams: Innovation & Insight (leading on innovations, the parish share project, data analysis and marketing); Parish Giving Scheme (giving mechanisms and technology); NZC Fundraising (including policy, philanthropy and gifts in wills) and Learning & Development (delivering training, mentoring, and equipping clergy and diocesan giving advisors, national and regional conferences, and developing online learning resources for parishes).
You will sit within the Net Zero Carbon Fundraising team which leads the strategy to coordinate and support the plans being developed by our dioceses, churches, cathedrals, schools, and departments to secure the significant additional funding needed to decarbonise the Church of England.

What you'll be doing
Legacies have historically played a transformative role for the Church of England - sustaining parish ministry, helping deliver the 30,000+ community projects run by parishes every year, conserving historic buildings and enabling important work for the future, including Net Zero Carbon projects. There is significant untapped potential for legacy giving to make an even bigger difference to our work, but awareness is uneven, and local church leaders often lack the training and resources to talk confidently about gifts in wills.

As the Gifts in Wills Manager, you will lead an ambitious new legacy programme to significantly expand the support and resources available for all parts of the Church of England to effectively encourage legacy giving. This will include creating new legacy giving resources that can be used by parishes, cathedrals and Dioceses as well as new training for local parish volunteers, clergy and senior leaders.

Gifts in wills have the potential for significantly enhancing the work of the church in caring for God's creation, being the culmination of a person's lifetime of commitment and care for the church and God's creation. The role will include specifically looking to develop NZC cases for support as a way to encourage gifts in wills, through linking the ongoing and perpetual care of God's creation with the long term impact of gifts in wills.
Through your work you will create a culture shift where legacy giving is demystified to become a natural part of Christian discipleship. The increased number and generosity of legacy gifts pledged and received will make a long-lasting impact on the financial ability of parishes, cathedrals, and dioceses to fund their ministry and social impact in the communities they serve.

Key Relationships: Head of Net Zero Carbon Fundraising, Deputy Director (Learning and Development), Regional Giving Advisors, Head of Resources & Insights, Diocesan Giving Advisors, NCIs Legal Team, Farewill, Christian Aid.

This is a fixed-term contract role for three years, and interviews will take place week commencing 27 April.

Job Title:

Senior Legal Rights Team Manager

Department/Responsibility for:

Legal Rights Team

Line management of 3 employees

Reports To:

Director of Research and Support Services

Purpose of the Role:

Due to an ambitious strategy to increase our reach and revenue by 2027, and increasing demand for our legal services, we are ready to welcome an experienced Senior Legal Rights Team Manager to our Legal Rights Team.

We are looking for an experienced and organised individual to lead the delivery of our high-quality legal rights service, managing a team to ensure our services and support comply with regulatory obligations and remain up to date with the latest legal updates. This includes casework supervision within the team as well as managing your own caseload. The legal focus of the team’s work is within the health and social care field.

In addition, you will need to support the Director of Research and Support Services in managing our external relationships, evaluating and monitoring our service, devising and delivering training and supporting research and marketing activity. Additionally, you will use casework evidence to inform the Charity’s wider policy and advocacy strategies to achieve systematic change.

To be a success in this role, you should be an excellent communicator, proactive, flexible, highly organised and able to meet deadlines. This is a challenging but well-supported role, where you can make a large, career-defining impact for Cerebra and the children and families that we serve.

Key Areas of Responsibility:

1. Team Management and Supervision

• Provide effective, remote line management, support and performance management to direct reports to help them maximise their potential and effectiveness.
• Ensuring that knowledge, training and skills are maintained within the team, with a particular focus on legal knowledge and expertise.
• Conducting inductions, performance management and ensuring casework supervision.
• Provide practical and person-focused coaching support to the Legal Rights Team.
• Ensure there is a continual culture and focus on learning and development and wellbeing.

2. Culture & leadership

• Work to continue the development of a strong, person-centred, empathetic, supportive and inclusive culture at Cerebra.
• Build on excellent relationships between different teams and directorates for each other’s and Cerebra’s overall strategic goals and objectives
• Collaborate across departments to align partner activity with service delivery and communications.
• Contribute to strategic, organisational and cultural development.
• Champion innovation, growth mindset and learning from failure.

3. Legal Casework

• Oversee and supervise casework around health and social care legal entitlements.
• Manage referrals to the Legal Rights Service and triage new cases.
• Ensure that casework is managed in a timely, appropriate and compliant manner.
• Undertaking a personal caseload, including complex cases.
• Ensure all cases are handled in a timely manner - compliantly, effectively and ensuring quality standards are adhered to.
• Develop and maintain legal information products.
• Providing reports to the Director Group and Trustees where required on service performance, legal trends and key performance indicators.
• Use any common occurring problems that arise from the casework to feed into developing further research work into the area of health and social care.

4. Policy and Advocacy

• Utilise insights and data gathered from casework to identify systematic issues/updates and contribute to Cerebra’s policy and advocacy strategies.
• Collaboration and supporting the Senior Research, Policy and Influencing Manager to ensure insights and data trends identified from casework are appropriately actioned and communicated.
• Use knowledge, experience and legislative updates to influence wider policy changes.

5. General

• Monitor and evaluate the impact of the Legal Rights Team.
• Build and develop relationships with similar charities/organisations.
• Analyse trends in the area of health and social care law that can feed into future research projects.
• Develop and deliver Cerebra’s legal rights strategy, ensuring alignment with organisational goals and research priorities.
• Support collaboration across the different Cerebra teams.
• Experience using Client Relationship Management (CRM) systems or similar digital tools for recording and tracking work.
• Uphold Cerebra’s Data Protection Policy and all relevant confidentiality and safeguarding policies.
• Carry out any other reasonable duties in line with the needs of the team and organisation.

Please see attached job description for person specification.

Reporting to: Major Giving Lead - Trusts and Foundations
Location of Work: Remote, with some requirements to travel to our London office
Contract Type: Full-time, 35 hours per week, although 28 hours per week or compressed hours may be considered. The role may require occasional evening and weekend work.
Contract Length: Permanent    
Salary: £37,500

BACKGROUND    

Magic Breakfast’s mission is to end child morning hunger in the UK now and for good. The latest research suggests that 2.7 million children are at risk of hunger, meaning one in five children don’t have enough to eat. When a child is too hungry to learn, they struggle to concentrate, absorb information, and manage their emotions, causing them to fall behind in their studies. 

Magic Breakfast provides a nutritious breakfast to over 350,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target children most in need without barrier or stigma.

We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma. We are now at an exciting point in our journey as we launch Nourishing Futures, our long-term strategy, which capitalises on market changes and government commitments to scale our work, while redefining breakfast spaces not just as places to eat, but as places to thrive. 

JOB PURPOSE

The Major Giving Manager – Trusts and Foundations will sit within the newly formed Major Giving team, playing a pivotal role in driving new business and helping to deliver £3.36m of income across major giving in the financial year 2025/26.

Reporting to the Major Giving Lead – Trusts & Foundations, this role will lead on new business development within the trusts and foundations portfolio, with a strong focus on identifying, cultivating, and securing support from new funders. The postholder will be expected to proactively generate and pursue opportunities, using creativity, insight, and strong relationship-building skills to grow a robust pipeline of high-value prospects.

This role will involve actively networking, attending events, initiating and developing relationships with prospective funders, and creating compelling, tailored proposals to secure significant new income. Alongside this primary focus on new business, the postholder will also contribute to the stewardship and growth of existing funders to maximise long-term value and impact.

Working collaboratively across the wider Major Giving team, the role will support cross-portfolio opportunities and integrated cultivation strategies, and where appropriate, flex to support engagement with individual donors. The postholder will also work closely with the Business Development Lead in Scotland to ensure a coordinated and strategic approach to prospecting, relationship management, and pipeline development.

The successful candidate will be a highly motivated and entrepreneurial fundraiser, with excellent writing and interpersonal skills, who thrives on building new relationships and securing income. They will join a dynamic and passionate team working to end child morning hunger and unlock opportunities for the next generation.

KEY RESPONSIBILITIES New Business

• Lead the development and delivery of new business across the trusts and foundations portfolio, driving a significant contribution to the Major Giving target of £3.36m in 2025/26 and building a strong pipeline for future years.

• Proactively identify, research and pursue high-value funding opportunities, using insight, creativity, and sector knowledge to generate a strong and diverse prospect pipeline, and working collaboratively with the Major Giving team to share intelligence and avoid duplication.

• Take ownership of cultivating new prospects, initiating and developing relationships through networking, events, and direct engagement, and confidently progressing opportunities from early-stage prospecting through to secured income.

• Prepare, develop and submit compelling, high-quality proposals and budgets tailored to funder priorities, with a strong focus on securing larger, multi-year and strategic funding opportunities (£50,000+).

• Design and implement proactive and strategic cultivation pathways for new funders, including multi-touch engagement plans and partnership approaches with colleagues to strengthen relationships and maximise conversion.

• Work cross-organisationally to identify, shape and develop fundable projects, proactively aligning organisational priorities with funder interests to unlock new income opportunities.

• Contribute to the development of compelling cases for support and propositions, using insights from the trusts and foundations landscape to inform and strengthen wider major giving and philanthropic strategies.

• Work closely with the Business Development Lead in Scotland to proactively coordinate and drive approaches to trusts and foundations based in Scotland, aligning on prospecting, relationship development, proposal activity and pipeline growth.

• Act as a key driver of new business momentum across the wider Major Giving team, flexing to support pipeline development, cultivation and conversion activity across portfolios, including with individual major donors where required.

Account management

• Successfully manage relationships within your own portfolio of trusts and foundations, ensuring timely reporting and effective communication.

• Champion the interests of major giving and trusts and foundations across the organisation, ensuring grant conditions are met and project outcomes are achieved.

• Support the team to deliver strategic, multi-year partnerships and steward key funders.

• Adopt a relationship management approach that integrates with the wider Major Giving team’s stewardship framework – creating holistic experiences for funders who support across multiple income streams.

• Flex to provide stewardship support across major giving, where necessary working to develop relationships and high quality stewardship with individual donors and family foundations.

• Collaborate with the Business Development Lead in Scotland to ensure consistent and high-quality stewardship for Scottish-based funders, sharing insight and best practice.

Cross-Team Collaboration

• Support our department approach to ‘one-team’ by acting as a bridge between Trusts, Corporate and Major Donor functions, ensuring shared insight, coordination of funder approaches, and alignment of messaging and impact reporting.

• Work with Philanthropy and Corporate Partnerships colleagues to identify overlapping funder networks and co-create engagement opportunities (e.g., joint briefings, events, or site visits).

• Collaborate proactively with the Business Development Lead in Scotland to ensure that opportunities, reporting, and engagement in Scotland align with national fundraising priorities.

• Contribute to the Major Giving team’s collective cultivation and stewardship calendar, ensuring trust and foundation supporters are part of key strategic engagement moments.

Management and Leadership

• Support the development of junior members within the Major Giving team (e.g., Major Giving Administrator), providing guidance and feedback to maintain a high standard of proposals and stewardship materials.

• Work with the Major Giving Leads and the Head of Major Giving to support the forecasting of income from current and potential donors.

• Deputise for the Major Giving Lead – Trust and Foundations where necessary.

• Work closely with the finance team to ensure accurate restrictions, financial reporting processes, and project budget management.

• Take an active role in helping to set, deliver, and evaluate progress against the Major Giving team strategy and goals, especially those relating to Trusts & Foundations.

General Responsibilities

• Maintain accurate financial, performance and account management records via Salesforce.

• Represent the organisation at relevant forums, events and seminars.

• Help ensure continuous improvement of team processes and ways of working.

• Ensure all activity is compliant with fundraising legislation, GDPR, and child safeguarding requirements.

• Support the wider fundraising department with cross-team initiatives, joint donor communications and shared learning.

• Occasional work outside of regular office hours and travel within the UK.

PERSON SPECIFICATION

Knowledge and Experience

• Proven experience of securing significant new funding from trusts and foundations (ideally £50,000+), with a strong track record in new business development, or relevant transferable experience.

• Demonstrable success in identifying, cultivating and converting new prospects into long-term funding relationships.

• Experience of building and managing a robust prospect pipeline, from initial research through to secured income.

• Experience of working with databases (Salesforce experience desirable) to support pipeline development, tracking and income generation.

• Strong track record of developing and initiating relationships with new funders, including through networking and external engagement.

• Understanding of how trusts and foundations fundraising contributes to wider major giving strategy, particularly in generating new income and supporting cross-team opportunities.

• Experience of working with regionally based colleagues or external partners to coordinate proactive fundraising activity desirable.

Skills and Abilities

•  Exceptional writing, research and storytelling skills, with the ability to develop compelling, tailored proposals that secure new funding.

• Strong relationship-building and influencing skills, with confidence to initiate contact, represent the organisation externally, and develop new partnerships.

• Proactive, entrepreneurial mindset, with the ability to spot opportunities, generate leads, and drive them forward independently.

• Excellent time management and organisational skills, with the ability to manage a dynamic pipeline and balance multiple priorities and deadlines.

• Strong interpersonal and presentation skills, including the ability to engage and inspire prospective funders in meetings and events.

• A collaborative team player with the confidence to work independently while contributing to shared new business goals.

• Ability to communicate data and impact effectively to specialist and non-specialist audiences.

• High level of competency in Microsoft Office and CRM software.

• Proactive approach to internal collaboration, identifying opportunities to align funder interests with organisational priorities to unlock new income.

Other

• Passion and commitment to Magic Breakfast’s mission to end child morning hunger in the UK.

• Commitment to Diversity, Equity and Inclusion.

• Willingness to travel within the UK to attend events, meetings and networking opportunities as part of new business development.

• Experience of working for a charity, particularly in children and young people’s sectors, desirable but not essential.

WHAT WE OFFER

At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to thrive. Please visit our website for more information in our recruitment pack. 

APPLICATION PROCCESS

Should you wish to discuss the role before applying please email our People and Culture Team, hr @magicbreakfast. com

Shortlisting: w/c 20th April
Interview 1: w/c 27th April
Interview 2: w/c 4th May

We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Join the Ategi Team

Short-Term Role making a Long-Term Impact

We are Recruiting an Interim Engagement, Marketing & Fundraising Manager

Salary Circa 32K - 36K per annum depending on experience & qualifications

This is an interesting & rewarding opportunity for a committed individual who is looking to take on a new challenge.

Even if you don’t meet all the criteria, your unique skills and perspective could be exactly what we’re looking for

Own the Challenge, Deliver the Difference

Job details:

• Full Time (36.5 hours) or Part time Job Share – Monday to Friday
• Fixed Tern Contract - 12 months maternity cover
• Flexible working options, including Hybrid/Remote Working
• At least 2 years Management/Senior experience with experience in or Engagement and Communications Marketing and/or Service Development & Fundraising
• Ability to travel across offices in Wales, Amersham and Bristol (occasional with one monthly visit to Cardiff)

Ategi is a friendly not-for-profit organisation providing support services across Wales and England. It offers three main services for adults with additional needs: Shared Lives, Supported Living, and Community Support. Working alongside people to build independence, connection and meaningful lives.

As the Interim Engagement, Marketing and Fundraising Manager, you will be responsible to ensure Ategi’s impact is clearly evidenced and communicated whilst supporting with it’s Strategic Marketing, Communications and Engagement objectives and providing assistance with all communication related to resources, including fundraising and tender applications.

This role leads the organisation’s communications, engagement, and brand strategy, delivering impactful campaigns that raise awareness, enhance reputation, and support fundraising objectives.

We are looking for a highly motivated self starter who can generate ideas and take ownership, creating engaging and effective communications.  Additionally, the role involves proactive involvement in fundraising, tenders and income generation, with responsibility for monitoring performance against targets and managing budgets.

We are a people focused organisation, with a great range of benefits. 

Interested in joining us?

· Discover the full Job Description and Person Specification here

· Apply online or send us your full CV and cover letter telling us why you are interested in the role and what we should  consider

· Closing date for applications 20th April 2026

· A full driving licence and use of a car is essential

For the past 8 years, Just Finance Foundation has been growing our LifeSavers programme, bringing financial education to life in primary schools across the UK.

In 2025 alone, 135,809 of children across 551 schools had the opportunity to build essential money skills. It’s something we’re really proud of. But we’re not done yet.

We believe every child deserves the chance to grow up with confidence about money and we’re looking for someone who can help us reach many more classrooms.

The role

This is a unique opportunity for an experienced, hands-on digital marketer to shape how we connect with teachers across the UK.

Over the next two years, we’ll be:

• Supporting primary schools in England as they prepare for a new curriculum
• Expanding our reach across Scotland and the devolved nations

You’ll play a key role in making that happen: leading digital marketing activity that grows awareness of LifeSavers and inspires more teachers to take part.

Working with a collaborative and ambitious team, you’ll turn insight into action: building smart, effective campaigns and journeys that make it easy for teachers to discover, sign up, and get started.

What you will be doing (a summary)

• Design and deliver digital customer journeys for teachers from first awareness through to sign-up and early engagement
• Grow teacher participation by increasing high-quality leads, enquiries and sign-ups
• Plan, run and optimise digital campaigns across channels, including paid ads
• Improve how our content shows up in search, helping more teachers find what they need
• Use data and insights to continuously improve performance and make strategic decisions

About you

You’ll bring:

• Experience building and improving digital customer journeys (from awareness through to conversion and onboarding).
• Confidence managing key digital channels like social, web and email.
• Hands-on experience running successful paid digital campaigns.
• Strong analytical skills, using tools like Google Analytics to track and improve performance.
• Great organisation and a focus on delivering against targets.

Most importantly, you care about the impact of your work. You’re motivated by the chance to help children build skills that last a lifetime.

Why join us?

You’ll be part of a team that’s supportive, ambitious, and genuinely cares about making a difference.

This is a role where your ideas matter, your work has real impact, and your growth is supported every step of the way.

Together, we can make sure financial education becomes an everyday part of growing up.

How to apply

Please send your CV and a cover letter of no more than 2 pages to the email address provided no later than Sunday 19th April. Interviews will be held via Teams between Thursday 23rd April and Thursday 30th April.

Potential Applicants: If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we’d still love to hear from you. We don’t expect everyone to meet all the criteria listed.

JFF is an inclusive organisation and we welcome all applications. We want our workforce to be truly representative of the communities we serve. Diversity is an asset to our organisation and helps us create an inclusive, welcoming environment for all.

About The Role
We’re looking for a Marketing Officer to join our thriving Events Marketing team. If you enjoy creating meaningful marketing campaigns, working collaboratively, and using data to make a difference, we would love to hear from you.
In this role, you’ll help plan and deliver primarily digital, multi-channel marketing campaigns that inspire people to take part in our sports, challenge, and mass participation events. Your work will play a direct part in growing our community of supporters and increasing the impact we can have for people affected by dementia.
About the team
You’ll be part of a close-knit team made up of a Senior Marketing Manager, two Event Marketing Campaign Managers, and three Marketing Officers. You’ll report to one of the Marketing Managers and work alongside colleagues across the wider Events team and Income and Engagement directorate.
Your marketing campaigns will bring new participants to our events, and you’ll also be involved in retention strategies to cross-sell our supporters into other fundraising products to build lasting relationships and help them discover other ways to get involved.
What you’ll be doing
You’ll collaborate with teams across the organisation, as well as with our media agency and external partners, to plan, brief, optimise and evaluate marketing campaigns. You’ll keep a close eye on performance and organise evaluations to make sure that we learn as much as possible from every campaign and continuously improve what we do.
You’ll take ownership of your campaign budgets, including setting and tracking spend carefully and working with colleagues to make the most of every pound we spend. You’ll share updates on performance and flag any opportunities or challenges early, helping the team stay on track and maximising the return on investment wherever possible.
Creativity is a big part of the role too. You’ll write engaging marketing copy, research ideas for campaign creative, and work with designers to bring those ideas to life. After each campaign, you’ll pull together insights and recommendations to help shape future activity.
About you

- You have experience delivering multi-channel marketing campaigns, ideally with a digital focus
- You are confident managing budgets and tracking performance
- You are organised and able to manage your time across different projects
- You enjoy working with others and building positive relationships
- You like testing new ideas and learning from results
- You care about making a difference and feel motivated by our cause

Interviews for this position are scheduled to take place on the 20th & 21st April via MS Teams

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

About Us

The Association of Teachers of Singing (AOTOS) is the UKs leading organisation for singing teachers. A CIO dedicated to promoting excellence in singing teaching, we support our members through continued professional development, networking, training, and advocacy and aim to strengthen engagement, visibility, and growth within our sector.

We are seeking an experienced freelance Communications and Marketing Officer to lead and deliver our communications and marketing activity on a flexible, part-time basis.

 

Role Purpose

The Communications and Marketing Officer will manage the organisation’s communications channels and marketing activity, ensuring consistent, high-quality content that engages existing and potential new members, promotes activities, and enhances the organisation’s profile. This is a hands-on role requiring strong writing skills, digital marketing experience and coordination of print production and is supported by the organisation’s administrative assistant.

Key Responsibilities

• Social Media & Digital Marketing

  • Plan, create, and schedule engaging content across social media platforms.

  • Develop and manage a content calendar aligned with organisational priorities.

  • Design and deliver paid social media advertising campaigns to promote membership, events, and key initiatives.

  • Monitor performance metrics (engagement, reach, conversions) and optimise campaigns accordingly.

  • Maintain brand consistency across all digital channels.

• Advertising (Digital & Print)

  • Plan and coordinate advertising campaigns across social media and relevant print publications.

  • Liaise with external publications and media partners to book and supply advertising content.

  • Create advertising copy and visuals.

  • Track effectiveness of advertising activity where possible.

• Newsletters & Member Communications

  • Coordinate creation and distribution of regular member newsletters, compiling content created by the volunteer editorial team and ensuring layouts are engaging and in line with brand guidelines

  • Ensure all events are advertised effectively to members via email, alongside social media campaigns

  • Manage email marketing platform and mailing lists (ensuring GDPR compliance).

  • Monitor open rates and engagement, making recommendations for improvement.

• Annual Printed Magazine & Online Peer Review Publication

  • Coordinate the production of the organisation’s annual printed magazine including compiling content created by the volunteer editorial team, developing layouts and liaising with printers to sign-off of proofs and timely delivery to members

  • Coordinate the production of the Voices of AOTOS online peer review publication (currently in development) including compiling content created by the volunteer editorial team, developing layouts and publishing online

  • Coordination of advertising content within publications, with support from the Operations Manager

  • Liaise with contributors, advertisers, and printers to ensure timelines are met.

• Website Content

  • Maintain and update website content via CMS (wordpress).

  • Draft news articles, announcements, and promotional copy as required.

  • Population of member resources and other materials provided by the volunteer editorial team

  • Ensure consistency of tone, messaging, and visual identity across all communications.

• Budgeting and Reporting

  • Develop an annual budget proposal for marketing and communications activities for board approval and monitor activities against approved budgets.

  • Provide regular updates to the board/leadership on communications activity and performance.

Person Specification

Essential

• Demonstrable experience in communications and marketing, ideally in a membership or not-for-profit setting.

• Excellent writing, editing, and proofreading skills.

• Experience managing social media channels and paid advertising campaigns.

• Basic design skills (e.g., Canva or Adobe).

• Experience of budget development and management.

• Strong organisational skills and ability to manage production timelines.

• Ability to work independently and manage priorities within limited hours.

• Understanding of data protection and GDPR

Desirable

• Understanding of the arts education landscape and supporter of the sector.

• Experience working with designers and printers.

• Experience with CRM or email marketing systems.

What We Offer

• Flexible, remote working arrangements

• Opportunity to contribute to a well-respected organisation in the music education sector

• Supportive and collaborative volunteer-led team

• Meaningful role in a mission-driven organisation

Applications will be reviewed on a rolling basis.

The advertised hourly rate is for guidance and we are open to discussion regarding your usual rate. Please include details of this with your application.

Role Purpose

To lead Trussell’s email and marketing CRM strategy and digital projects by creating insight‑led, compliant, and engaging digital communications and journeys that bring our story to life and drive programme outcomes.

This role is part of the Together with Trussell programme, the goal of which is to build stronger connections with our supporters, partners and donors to increase funding, campaigning, and other forms of support for our work.  As a member of an enabling programme, this role is focused on the successful delivery of the Together with Trussell programme outcomes, which underpin and enable the outcomes of our 5 external programmes – together contributing to the fulfilment of our long-term vision of a UK without the need for food banks.

Key Responsibilities

Email and CRM marketing

· Lead the design, content development and delivery of Trussell's email programme and related projects, optimising workflows, journeys and alignment with our audience strategy to deliver organisational goals.

Product leadership

· Overall product leadership of our customer marketing platform, Marketing Cloud, ensuring data models and digital ecosystem are optimised and compliant with data privacy laws and industry standards, protecting supporter data from cyber threats.

Analysis and insight and performance

· Implement digital tracking, attribution and measurement in line with established UTM governance and tagging standards to enable accurate tracking and optimisation.  Lead the supporter data function, ensuring accuracy and compliance of supporter data, working with business system teams to ensure reporting enables actionable decision making. 

Consultancy and stakeholder management

· Act as an expert inhouse consultant for programme teams providing advice and guidance to embed best practice, accessibility and innovation in digital communications, driving continuous improvement.

Digital marketing project management

· Lead digital marketing projects that deliver continuous improvement and compliance driving improved engagement with our audiences and programme outcomes.

 

Person Specification

Core Knowledge

· Deep understanding of CRM, CDP and marketing automation platforms. Experience of Salesforce and Marketing Cloud would be an advantage.

· Management of multiple audience-focused email marketing programmes with complex segmentations and competing priorities

· Excellent understanding of email copy and content best practice

· Excellent understanding of accessibility and legal regulations for email marketing, including the Data Protection Act and UK GDPR and accessibility best practice

· Strong understanding of digital measurement, including tracking, attribution and analytics methodologies and summarising insights to inform decision making.

 

Essential Skills

• Data analysis and converting this to actionable strategies
• Excellent stakeholder management and relationship building skills
• Able to influence decisions, demonstrates collaborative approach
• Ability to think strategically and practically deliver
• Excellent ability to co-ordinate a variety of projects simultaneously in a multi-stakeholder environment

· Problem solving approach, giving strategic direction

· Process review and improvement skills

Key Experience

• Leading and delivering digital projects and outcomes
• Leading email strategy and function
• Ensuring best practice and compliance
• Performance measurement and reporting skills
• Team leadership
• Managing relationships with suppliers and agencies

Join us at a pivotal moment for the education sector.

ISBL is launching a major new initiative – the Centre for Education Operational Excellence – designed to transform how schools and trusts operate. We are seeking a proactive and strategic Business Development Lead to help shape, drive, and deliver this ambitious programme from inception.

About ISBL

ISBL has a 30‑year track record of supporting and developing a unique cadre of education professionals: school business leaders. Our work is underpinned by nationally endorsed professional standards and our OpEx for Education™ framework, placing us at the heart of sector improvement and operational excellence.

We serve a community of approximately 24,000 schools within a sector worth more than £80 billion, giving us significant reach, influence, and opportunity. Our core services span institute membership, professional development, research, events, sector innovation, and the sharing of best practice – creating a rich platform for partnership growth and impact.

Introducing the Centre for Education Operational Excellence

The Centre represents the next evolution of our work, extending ISBL’s focus from individual professional development to whole‑organisation operational excellence across schools and trusts.

It brings together three interconnected hubs:

• Solutions – Practical, high‑impact services and tools that support operational improvement.
• Research – Evidence‑based insights that shape best practice and drive innovation.
• International – Collaboration across global education systems to raise operational standards worldwide.

Working alongside ISBL, these hubs form a powerful ecosystem that connects practice, research, and international learning – strengthening organisational performance and, ultimately, educational outcomes.

About the Role

As Business Development Lead, you will play a central role in shaping the Centre’s commercial strategy, building new partnerships, and driving sustainable growth. This is a rare opportunity to influence a nationally significant initiative.

Full role details are available in the attached job description.

We are looking for a warm, organised and proactive Membership and Individual Giving Manager to help us deepen relationships with our members and supporters. This role is central to building a sustainable income base that allows EDS UK to continue providing vital support, information and advocacy for people living with EDS and HSD.

As part of a small team, you’ll enjoy a varied role that blends hands-on delivery with strategic thinking. You’ll lead our membership scheme, grow regular giving, and ensure every supporter feels valued, understood and connected to our mission. You’ll bring empathy, clarity and creativity to supporter communications, recognising the diverse needs of our community.

This is a fantastic opportunity for someone who wants to make a tangible difference every day and help shape the future of EDS UK’s supporter experience.

Harris Hill is working with an education based organisation, supporting their search for an interim Events Manager, working remotely, 4 days per week, for 6 months. 

The pro rota salary would be £36-40k, on the basis that you work 4dpw, but could spread the 4 across 5. You would however be responsible for attending the various events, with one in June and another in October.

We are looking for a seasoned Events Manager, who is adept at the whole life cycle of events, with a emphasis on planning, and the marketing of the events themselves, so someone with both events and marketing experience is essential.

The team does have some events, admin, and communications support, but you would need to steer the a little, be very hands on, and flexible to the needs of the role.

Specifically, the role of the Events Manager involves:

Reporting directly to the Chief Executive Officer, and working closely with the staff team, to develop and deliver ALT’s programme of events.

Organising the logistics for in-person and online events and conferences, managing associated budgets and revenue generation, and negotiating with exhibitors and sponsors.

Leading on events-related stakeholder management, including working in partnership with volunteers to create conference programmes and managing event-related collaborations with partner organisations, nationally, and internationally.  This also includes leading on logistics for the Annual Awards.

Leading on events marketing and communications and social media, including promoting opportunities for members and partners across sectors.

Overseeing delegate and exhibitor liaison and carrying out event evaluations, including acting as the person responsible for feedback and complaints.

Evaluating and reporting on events to committees including the Board of Trustees.

Business and project management

Devise and manage project plans, risk registers and budgets for events and associated areas of operations.

Negotiate with potential and selected suppliers of products and services to secure best value, and manage and develop long term relationships with its suppliers.

Recruit, train, and line manage casual staff employed by the organisation in the run-up to and during conferences. 

General

Represent the organisation at events, promote the organisation and establish new and develop existing relationships with partners and stakeholders. This will involve occasional weekend, and evening work, and travel within the UK, and will include attendance at the two in-person conferences in the UK.

Contribute to the development and implementation of the Strategy.

Undertake training to ensure appropriate skills are acquired or developed.

Provide occasional holiday and sickness cover for posts at the same or lower grade.

Undertake any other duties and responsibilities as may be determined by the organisation that are commensurate with the level and grade of this post.

If you would like to hear more about this opportunity, please apply for further details. 

Role Overview

This is an exciting opportunity to shape Shine’s strategic direction while managing the operational delivery of our services for children, young people, and families aged 0–25. Building on the success of our Little Stars/Ser Bach programme for members aged 0–12 and the development and extension of the FIRE (Friendship, Independence, Resilience, Empowerment) programme for those aged 13–25, you will play a key role in shaping the future of our support for children, young people and their families.

Working across England, Wales, and Northern Ireland, you will lead the delivery of an established, evidence-based programme that improves health, social, and emotional outcomes for those living with spina bifida, hydrocephalus, and associated conditions.

You’ll lead a passionate team and work closely with Shine’s Adult Services Team (25+), Health Team, Wales and Northern Ireland Managers and wider colleagues across the organisation to ensure work is coordinated, complementary, and beneficial to members. At the same time, you’ll forge strong partnerships with NHS professionals, statutory services, and voluntary organisations—driving collaboration that will support our vision of providing consistent, high-quality support for children, young people and families nationwide.

Key Responsibilities:

• Leadership & Team Management
• Programme Development & Delivery
• Monitoring, Evaluation & Reporting
• Member Support & Engagement

Please see the full Job Description & Person Specification below and on our website. 

Benefits to working at Shine:

• Competitive salary: Review due April 2027
• Regular working hours, and no shift work (some very occasional weekends or evenings)  
• 3% pension contribution
• 25 days annual leave plus bank holidays, with additional discretionary leave between Christmas and New Year
• Additional annual leave awarded for ‘long service’
• Opportunity to purchase additional annual leave
• Broadband allowance for home-based roles
• Life insurance after 12 months’ employment  
• Access to our Employee Support Programme and Mental Health First Aiders 
• Support to learn and develop 

How to apply 

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job. 

If you would like to discuss the role with our Deputy CEO, Gill Valentine, please contact Shine to arrange a convenient time for a call. 

To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria. 

We understand that you may wish to use AI tools to help you with some aspects of your application but we do expect tailored applications which are personalised to your experiences and not generic applications which are completely AI generated. We encourage candidates to be transparent about AI usage in their applications. 

*Please note applications without a supporting statement will not be accepted* 

Closing date: Thursday 16th April 2026 at 11pm 

Interviews:  Monday 27th April 2026  

Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible. 

Unifrog’s mission

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact our Recruitment Lead (details on our jobs page).

Content at Unifrog

Whether we are communicating through images, video or text, we always try to be straightforward, honest, and to show respect for the people with whom we are communicating. 

Clear communication is particularly important for us because our mission is to level the playing field when it comes to access to opportunities, and a big part of this effort is fair and straightforward access to information. It’s also important for us to be fun, while not talking down to young people. 

Over the last few years, we have created hundreds of videos aimed at students and teachers. 

Our video content helps young people make informed decisions about their future. This includes Careers Library profiles featuring professionals discussing their jobs, Subject Library profiles where university students share insights into their studies, and Employer and University profiles offering a glimpse into these organisations. We also produce course videos for online learning as well as internal marketing content.

What you’ll do

As Post Production Manager, you will oversee the Video Team’s post-production operations and line-manage our Video Editors (1 x Video Editor and 2 x Junior Video Editors). You will lead the team in delivering high-quality video content for our platform, ensuring all output meets our editorial standards. You will manage the post-production workflow, support wider projects across the Video Team, and contribute hands-on to editing a variety of videos for the platform.

Your key responsibilities:

• Assign post-production tasks to Video Editors and Junior Video Editors, manage the edit schedule, set deadlines, and sign off on edits that meet our high standards. Guide, mentor, and develop team members in editing skills and post-production workflows.

• Manage key deliverables from organising footage on Dropbox to ensuring projects are live on the platform.

• Manage a diverse range of video content, ensuring stakeholder input is considered while maintaining high editorial and production standards.

• Review videos and provide constructive feedback to develop editors and maintain quality.

• Ensure videos are on the platform and meet a high standard of quality.

• Act as the point of contact for external partners and account teams regarding exported projects, handling any technical queries.

• Edit videos, create engaging animations and Motion Graphics (Motion GFX) in After Effects and Premiere Pro, and develop MOGRT templates for editable projects.

• Ensure brand guidelines are adhered to by all editors and inform them of any changes.

• Guide and mentor other team members in editing skills and post-production workflows.

Working together

You’ll work closely with Unifrog’s Content team, line-manage video editors and collaborate closely with directors and producers in the video team. You will also work with staff on our partner-facing teams, as well as with external partners where necessary.

You will be managed by our Head of Video.

What we’re looking for

Leadership and management

• Proven line management experience, with the ability to lead, inspire and motivate a team.

• Communicates clearly and effectively, setting expectations and supporting team members through regular check-ins, performance conversations, and ongoing development.

• Provides specific, constructive feedback and creates a positive, supportive environment that promotes well-being and professional growth.

Organisation and strategic skills

• Strong organisational and project management skills, with the ability to manage multiple projects simultaneously and ensure deadlines and lead times are consistently met.

• Able to plan, prioritise and coordinate the team’s editing schedule, assigning work effectively and monitoring progress.

• Confident decision-maker, able to navigate competing priorities and adapt to changing demands in a fast-paced environment.

• Proactive in evaluating and improving post-production workflows to increase efficiency, productivity, and content quality.

Communication

• Reviews and signs off edits, providing clear, actionable feedback to improve current and future work.

• Strong professional communication skills, with the ability to work effectively with internal teams and external partners.

• Collaborative in approach, working closely with Higher Education, Employer, and Marketing teams to align video content with strategic goals.

Video editing skills

• Strong working knowledge of Adobe Premiere Pro and Adobe After Effects, including creating motion graphics animations.

• Solid understanding of storytelling and pacing to create engaging, audience-focused edits.

• Capable of handling sound design, colour grading, and other technical aspects to deliver polished final outputs.

• Deep understanding of editing tools and technical workflows to support high-quality delivery and efficient team output.

Creative and editorial excellence

• Strong editorial judgement and attention to detail, ensuring all content meets high standards in storytelling, technical quality, and visual aesthetics.

• Oversees and maintains quality across all edits, ensuring consistency with brand guidelines and platform requirements.

• Up-to-date with video trends, audience expectations, and post-production best practices, using this knowledge to guide the team in producing engaging, high-quality content.

Media management

• Able to organise and manage media files efficiently, maintaining clear structures and consistency across projects.

This role is perfect for someone who’s passionate, motivated, and thrives in a dynamic environment. You’ll enjoy balancing multiple responsibilities while ensuring creative output aligns with Unifrog’s mission and objectives. If you bring a strong technical foundation, leadership experience, and a knack for creative innovation, we’d be excited to hear from you.

Benefits 

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of Escape the City’s top 1% employers and help transform careers and destinations in schools.

• Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Influence the company’s direction: we love to promote great ideas, wherever they come from.

Key details

• £42,500 - £44,500 per annum, depending on experience (Grade C).

• Full-time.

• Work remotely from the UK or in our London or Edinburgh office. 

• 28 days paid holiday per year (plus bank holidays).

• Working hours are 9:00 am to 5:00 pm, Monday to Thursday, and 9:00 am to 4:30 pm on Friday. 

• Start date: as soon as possible, though we will be flexible for the right candidates.

• If you require reasonable adjustments, or want to discuss any details about the role before applying, please contact our Recruitment Lead (details on our jobs page).

• We can only consider candidates who have the right to work in the UK.

• This position is advertised as ‘Post Production Manager’, though internally it will be referred to as ‘Post Production Team Lead’ to better align with Unifrog job titles.

Application process  

• Deadline: 10:00am (BST) on Friday 10th April 2026.

• Stage 1: Application form (~1 hour) ✍️

• Visit our website to upload your CV and complete the questions and tasks below.

• Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.

  • With reference to examples of your recent experience, what skills and qualities do you have that make you an effective line manager? (250 words)

  • Post a link (WeTransfer, Dropbox, Google Drive or similar) to up to 3 examples of your best work.

    • Across these examples, you should show off your skills in editing, specifically interview-style videos and motion graphics. If you were working with others to create this work, please explain what you did.

• From the examples/showreel you have shared, tell us about one of the projects or pieces of work which you are particularly proud of. What actions did you take to make sure it was successful? (250 words)

• Stage 2: Task (2 hours)

• For the next stage of the application process, we’ll ask you to provide feedback on a video and be given a scenario question. We will send you instructions if you are successful in the first application stage. We will be scheduling these tasks after the application deadline. 

• Stage 3: Video call interview (1 hour) 

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions)

• Video call interviews will be held w/c 27th April 2026.

• Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently. 

Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.

Inclusion and diversity at Unifrog

• Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

• As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

• To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

• To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.

Operating as a blended role across the Membership and Marketing and Communications teams, this role will support the day-to-day membership and digital communication functions of the NI.

This role is responsible for membership administration and digital communications including processing and onboarding new members to managing ongoing renewals and maintaining the membership database, managing the delivery of Lunch & Learn sessions, Drop-In sessions and a range of themed technical and non-technical webinars, supporting HQ conferences and managing digital communications, member feedback and related marketing activity that underpins effective member engagement.

This role is critical in ensuring that members receive excellent customer service, timely communication, and accurate information about the institute’s services and benefits to support the organisation’s mission to engage and retain members, ensuring they receive value from their membership and are satisfied with their experience.

This is an excellent opportunity for someone with strong organisational, attention to detail, digital and communications skills with proficiency in database management and who enjoys building connections, creating engaging content, turning feedback into action.

Key Responsibilities:

Membership Administration

· Support the renewals process to ensure prompt collection of membership subscriptions including conducting follow-up campaigns to minimise lapsers. 

· Manage correspondence related to the onboarding process including preparing and sending membership welcome emails, and other communications as appropriate.

· Manage the Membership inbox responding to queries and assigning emails to colleagues or others as necessary.

· Support with the administration of Organisational Members including processing new members, issuing invoices and any other tasks as required.

· Assist with the development and implementation of new membership strategies.

· Other tasks to support the Membership and Business Development Director and Membership Manager as necessary.

Member Engagement and Digital Events

· Coordinate and deliver a structured programme of online events, including:

- Lunch & Learn sessions

- Drop-in member forums

- Themed webinar series covering both technical and non-technical topics

· Manage all webinar logistics, including registration, hosting, and post-event communications.

· Work closely with the Communities Officer and regional branches to promote local and regional events.

· Gather and analyse event feedback and attendance data to evaluate engagement levels and member satisfaction.

Digital Marketing & Communications

· Plan and deliver targeted marketing campaigns to promote membership activities, including a monthly member-focused email highlighting benefits such as mentoring, e-learning, and events.

· Create engaging and relevant content for the NI website, newsletters, and social media channels (e.g. LinkedIn).

· Develop promotional materials and manage a central events calendar to ensure consistent and timely communications.

· Monitor the Communications inbox responding to requests and assigning emails to colleagues or others as necessary

· Collaborate with the Membership and Business Development Director and Marketing and Communications Manager to assist with any other membership recruitment initiatives and campaigns as required.

Data Management & Reporting

• Maintain and regularly cleanse the membership database to ensure all records are accurate and up to date relating to membership and marketing.
• Generate and manage Nuclear Future mailing lists as required.
• Produce analytical reports on membership growth, retention, and engagement.
• Collect, analyse, and present member feedback from surveys and event participation.
• Deliver quarterly reports highlighting engagement trends and insights.
• Apply both quantitative and qualitative data to inform and shape future engagement strategies.
• Ensure full compliance with data protection regulations (e.g., GDPR).

Customer Service

· Serve as a point of contact for current and potential members, answering enquiries via phone, email, and online.

· Provide information about membership benefits, policies, and procedures.

· Resolve membership-related issues or concerns in a timely and professional manner.

General

· Liaise with suppliers and partners where needed to deliver promotional or event materials.

· Support other NI operational activities as required.

Experience and Skills

Essential Experience

· 2–3 years’ experience in membership administration, customer service, event co-ordination or marketing or a similar administrative role, ideally within a non-profit, association, or professional membership organisation.

· Proficient in using CRM or membership management systems, including database management, reporting.

· Experience in administering membership or customer renewals processes.

· Ability to deliver high-quality customer service in a professional environment.

· Ability to write compelling promotional copy.

· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience using digital engagement and event tools such as Eventbrite, Cvent, Mailchimp, LinkedIn, and Microsoft Teams.

· Confident in handling data, analysing information, and producing clear, accurate reports.

 

Desirable Experience

• Experience in developing and delivering membership recruitment initiatives and campaigns.
• Experience in analysing member feedback and engagement data.
• Experience working with digital design tools such as Canva.
• Experience working with and supporting volunteer networks or regional teams.

Skills

· Strong organisational and multitasking skills, with a proven ability to manage multiple priorities and meet deadlines.

· Excellent written and verbal communication skills, with a high level of attention to detail.

· Proactive and adaptable, able to work effectively both independently and collaboratively as part of a team.

· Strong problem-solving skills, with the ability to handle member enquiries and concerns professionally and diplomatically.

Personal Attributes:

• Strong interpersonal skills and a customer-oriented mindset.
• Ability to remain calm under pressure and manage multiple tasks effectively.
• A proactive approach to problem-solving and initiative to improve processes.
• High degree of professionalism, confidentiality, and ethical standards.

Location

This role will mainly involve remote working, with occasional travel to events, meetings or conferences (approximately one to two days per month).

Reporting to

Membership and Business Development Director and Marketing and Communications Manager

Anticipated interview dates: 27-29 April