Money advice caseworker jobs
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Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.
Debt & Welfare Benefits Adviser / Debt & Welfare Benefits Trainee Adviser
Salary: £30,000 pa for experienced adviser.
£25,000 pa for trainee (review after 6-months)
35 hours per week, 25 days A/L + contributory pension scheme
Birmingham Settlement has an opportunity to join our Money Advice Team, either as an experienced Debt & Welfare Benefits Adviser or a Debt & Welfare Benefits Trainee Adviser.
As an experienced Debt & Welfare Benefits Adviser you will already have a background in providing effective, high-quality debt and welfare benefits advice to a wide range of clients in differing circumstance. As a Trainee you will have a basic knowledge and understanding of the issues affecting people experiencing debt and benefit problems along with some experience in an advice service or customer facing setting along with the ability and willingness to undertake training and development.
Based at our Newtown office with outreach work in other areas of the city, you will be adaptable with excellent communication skills, flexibility, and the ability to manage your own workload.
You will be joining a long established and professional Money Advice Team providing specialist advice with a holistic approach that covers all areas of debt and welfare benefit along with training to build and continually improve money management and financial capability.
This is a great opportunity to join a progressive charity making a real difference to people’s lives – see our website.
This is an active recruitment – early applications are encouraged.
For an informal discussion about the roles call Theresa Gniadkowski
For an application pack visit the vacancies page on our website or email us, or write to Human Resources, Birmingham Settlement – Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH
Closing date for applications: Friday,12/06/2026, 12.00 noon
Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303
Registered Charity 
21 - 50
The client requests no contact from agencies or media sales.
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The Billing Coordinator (Legal Aid) is a collaborative role and part of the Billing Project, an initiative by the London Legal Support Trust (LLST) aimed at providing specialist support to the free advice sector in London.
Key purpose of the Billing Coordinator is to:
- Develop systems that ensure the smooth and efficient billing of legal aid for LRMN, Barking and Dagenham Citizens Advice and Cardinal Hume Centre.
- Provide a crucial coordination role within the organisations, supporting lawyers in ensuring files are billed promptly and accurately while maximising income from legal aid.
The Billing Coordinator will be employed by LRMN and work across three host organisations. You will collaborate with other coordinators in the sector, some of whom have participated in previous pilot projects. Peer-to-peer support will be available to the postholder, and specialist training will be provided to anyone looking to grow within the role.
Candidates must have strong IT and organisational skills with experience of working within a legal aid practice.
Please download our job pack for additional details about the role and the level(s) of experience we are looking for.
*Full-time or part-time hours will be considered for this role.
The client requests no contact from agencies or media sales.